ATBCCV2016

Tom Clark Mobile: 07909 447798. Email: [email protected]

Profile

I am an experienced manager with extensive expertise in commercial business environment to include; business management, business development and key sales strategies. My most recent roles include Relationship Manager for a Recruitment Accreditation Brand , developing sales & brand awareness, market research development and developing CRM for messaging. Previous to that I was the Business Manager for a sub-contractor in the Welfare to Work Contract Industry. I was responsible for all aspects of managing 10 consultants and administrative staff in a thriving target driven environment. My primary strengths are my strong communication and analytical skills; I am confident in my ability to make key decisions that reflect the needs of a variety of stakeholders utilising my wealth of experience in business development and management. I am adaptable to change and have a strong eye for detail and approach each new task with a solution based attitude.

Skill Summary: People & Team Management Project Management M.I.S Reporting Business Management

Marketing Experience Extensive sales

experience

Front-Office Operations Management Qualified Advice & Guidance Level 3 Qualified Budgeting & Forecasting

Professional Experience

RELATIONSHIP MANAGER – STANDARDS IN RECRUITMENT 2015

My current assignment is Relationship Manager for an innovative independent recruitment accreditation. My role includes activities around relationship building, quantifying brand awareness, measuring concept understanding as well as brand engagement. My intent is to raise brand awareness to the Recruitment Industry that Compliance is a key indicator in success.

Key Sales Strategy Performance Management Budgeting and Forecasting Stakeholder Management Relationship Management CRM creation Sales Pipeline and KPI strategy Pipeline Analysis Social Media Relationship Management Blogging content creation

BUSINESS MANAGER – KENNEDY SCOTT: 2013 – July 2015

I was responsible for the Business Management of a key subcontractor working alongside G4S and DWP in the welfare to work industry. During this period I have also managed several other contracts which include a Learn Direct e-learning contract as well as a Treasury devised DWP Pilot known as Supported Job Search which will be used as the model for the new work programme contracts that are due to roll out nationwide in 2016. I have been responsible for the change management of these projects on site whilst continuing to succeed in delivering the current work programme sub contract that Kennedy Scott has been running in house since summer 2011


Business Development and Employer Engagement for Welfare to Work Contract for G4S Ensuring compliance with the various legislative and regulatory requirements of the Contract in alignment with DWP’s

regulatory frameworks. KPI management and implementation through focused team management, measuring daily, weekly and monthly

activity against contractual obligations to G4S Supply Chain Management for Work Programme Contract Establishing measurable standards for all office functions Managing the process and contributing to the development of annual plans to comply with internal and external audit

requirements Contract Quality Assurance Contract analysis and pipeline management Key M.I.S for contractor (G4S) – Ensuring that the day-to-day work of staff is managed efficiently People management of a team of 10 consultants, training consultants and administrators

SENIOR EMPLOYMENT CONSULTANT – KENNEDY SCOTT: 2011 – 2013I was responsible for managing a challenging caseload of clients referred via the welfare to work contract in excess of 150 clients. The role intends to challenge conventions of people with barriers into work and create solutions to enable the back into sustainable employment. I was also responsible for inducting new employees into Kennedy Scott as well as managing the centre in lieu of the business manager whilst also maintaining my personal KPI’s.

Business Development and Employer Engagement for Welfare to Work Contract Client advice on all aspects of DWP benefit allowance relying on detailed knowledge of DWP Benefit Policies and,

Including Job Seekers Allowance, Employment Support Allowance, Housiing Benefit, Permitted Work Benefits Relationship building with Training Providers & key stakeholders Such as Affinity Sutton, RBLI, Pertemps, Work Ready

People and National Careers Service Maintaining Business KPI’s by monitoring pipeline agreements set in place during the contract agreements between

Kennedy Scott and G4S Contract compliance management M.I.S Database management for Main Contractor (G4S)

ATC HUMAN CAPITAL – DIRECTOR: 2009 – 2011

This was a diverse role that meant I was able to use all aspects of my skill set, I was director or performance as well as sales and marketing, I was responsible for client and candidate engagement as we well as business development. I was responsible for client liaison both nationally and internationally, which included clients in Asia, Russia as well as South Korea

International Sales and Account Management Coordinating professional Internships for international Students, I was a responsible for organising an average of 100 to

150 internships for students each year Developing links into international Student Agencies interested in selling internship & language packages Developing and maintaining business relationships with ‘Internship ready’ companies in England & Scotland PR & Marketing & Finance for my own Brand

REGENT LANGUAGE TRAINING – INTERNSHIP MANAGER: 2004 – 2009

I was responsible for arranging internships in the UK for international students that were studying English in one of 6 key places in the UK, including London, Edinburgh and Brighton. At peak seasons I would arrange internships for 30-40 students per month. This was a high volume and high value placement arrangement that required studious attention to detail and the ability to act at short notice to deal with changes in the market with a little impact to the business as possible

Business Development into international Agencies promoting UK internships across Asia, Russia, Eastern Europe, South Korea and Japan

Micro- Managing 6 Key School locations in the UK Marketing the Regent Brand to international Student Agents via on line media, Trade Fairs and trade Networking

conferences Producing M.I.S for sales & Department Heads


Other Key Work Experience 1998 – 2004

REWARDS TRAINING AND RECRUITMENT – COMMERCIAL SERVICE MANAGER: 2004

I was a key service manager offering sales advice and guidance on several Government Funded Schemes, Including Learn Direct, NVQ’s, Apprenticeship Frameworks as well as offering funded training to business to upskill their employees in courses such as IT, Project Management and Microsoft Office Packages.

TOTAL RECRUITMENT – OFFICE MANAGER: 2001 – 2003

I was responsible for managing an office of 1 Permanent Recruitment Consultant, and 3 temporary Recruitment Consultants, specialising in industrial and catering vacancies .

AMERICAN EXPRESS – TRAINING & DEVELOPMENT CONSUTLANT: 1998 – 2003

Responsible for training Amex Customer Service Training Consultants

OTHER ACHIEVEMENTS

KING ALFREDS SCHOOL. WANTAGE. OXON1981-19864 O’LEVELS INCLUDING ENGLISH & MATHS

ABINGDON COLLEGE F.E. 1986-1988NVQ IN BUSINESS STUDIES

BRIGHTON COLLEGE1990-1992A ‘LEVEL IN FILM THEORY

UNIVERSITY OF BRIGHTON 1992-1995ENGLISH LITERATURE DEGREE 2:1

KENNEDY SCOTT2011 - 2014NVQ LEVEL 3 IN ADVICE & GUIDANCE


Documents

ATBCCV2016