Asylum Seeker and Refugee Communities...Message from the Mayor Asylum Seeker and Refugee Working Group A s Mayor of the City of Greater Dandenong I am proud to endorse the Asylum Seeker

Asylum Seeker and Refugee Communities

Action Plan 2014–17

Contents

Message from the Mayor . . . . . . . . . . . . . . . . . . . . . . . 4

Message from the Working Group Councillors . . . . 5

Greater Dandenong demographic overview . . . . . . . 6

Refugee and Asylum Seeker Settlement . . . . . . . . . . 6

Local engagement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Local issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Th e role of the City of Greater Dandenong . . . . . . . . 9

Council Position Statement . . . . . . . . . . . . . . . . . . . . 9

City of Greater Dandenong Refugees and

Asylum Seeker Statement . . . . . . . . . . . . . . . . . . . . . 10

Action plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Overview of working arrangements . . . . . . . . . . . . 13

How to read this plan . . . . . . . . . . . . . . . . . . . . . . . . . 14

City of Greater Dandenong Council

Plan 2013-17 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Monitoring and Review . . . . . . . . . . . . . . . . . . . . . . . 14

Refugee and Asylum Seeker Services . . . . . . . . . . . . 29

Defi nitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Asylum Seeker and Refugee Communities Action Plan 2014–17 3

Message from the Mayor

Asylum Seeker and Refugee Working Group

As Mayor of the City of Greater Dandenong I am

proud to endorse the Asylum Seeker and Refugee

Communities Action Plan 2014-17.

Th is action plan highlights the range of supports

available to asylum seekers and refugees within

the Greater Dandenong community. It provides a

collaborative and community based approach to

strategically assist local organisations in helping

people from asylum seeker and refugee backgrounds.

Th e City of Greater Dandenong is among the most

multiculturally diverse communities in Australia.

Th e migration wave and the settlement of people

from diff erent counties are an important part of our

history and Greater Dandenong‘s cultural identity.

Many residents who have migrated to the Greater

Dandenong area have origins in parts of the world

with recent histories of confl ict, violence and

displacement. Many residents also have family or

friends who have at some point sought asylum

outside of their country of origin. We also know that

many asylum seekers and refugees face considerable

challenges upon their arrival in Australia. Many

community and volunteer organisations work

tirelessly to assist asylum seekers and refugees

when they fi rst arrive in Australia. Not only do they

provide them with basic necessities and assistance

but they also ensure they feel welcome and

supported.

I take great pleasure in presenting this plan to the

broader Greater Dandenong community. Th e Asylum

Seeker and Refugee Communities Action Plan

2014-17 forms part of a wider range of initiatives

for asylum seekers and refugees living in the

community. Our Council is a proud signatory to the

Refugee Welcome Zone initiative and has affi rmed

its commitment to this by endorsing a Refugee and

Asylum Seeker Statement in 2014.

I would encourage you all to read and embrace this

document. I see this as an important step forward in

ensuring everyone in Greater Dandenong feels they

are a much loved and valued member of our diverse

and vibrant community.

A range of community organisations and volunteer

organisations have partnered with Council to develop

this Action Plan which is a collaborative, considered

and sustainable response. Council is committed

to working in partnership with local agencies and

volunteers to deliver this Plan. Representatives from

the following organisations or groups have provided

valuable and extensive advice and input in shaping the

preparation of this Action Plan:

• Adult and Migrant Education Services (AMES)

• Asylum Seeker Resource Centre (ASRC)

• Asylum Seeker Centre

• Dandenong Community Advisory Bureau (DCAB)

• Foundation House

• Friends of Refugees

• Red Cross

• Southern Migrant and Refugee Centre (SMRC)

• Springvale Community Aid and Advice Bureau

(SCAAB)

• Representatives from Council include Councillor

Roz Blades AM and Councillor Matthew Kirwan

Cr Jim MemetiGreater Dandenong Mayor

4 Asylum Seeker and Refugee Communities Action Plan 2014–17

Message from the Working Group Councillors

This Asylum Seeker and Refugee Communities Action

Plan is about how we can work together to assist

asylum seekers and refugees in our community.

Th ere is a great deal of good work that has already

been done to support our newly arrived residents

but like anything there is always more that can be

done. Local church groups, volunteers and service

organisations are all committed to delivering

grassroots support as best as they can.

In working with our service agencies and voluntary

groups in Greater Dandenong, it has become

evident that despite the enormous demonstrated

goodwill, these groups cannot meet the demand

that we are currently experiencing. Th is is why

Council established an Asylum Seeker and Refugee

Communities Working Group to work closely with

agencies, and examine and advise on the needs of

asylum seekers and refugees in our community. Th is

Plan has been developed in response to the growing

need for support for asylum seekers and refugees

within Greater Dandenong.

I support this Plan and thank all of the agencies and

individuals who have contributed to its development.

To build a strong and cohesive community in

Greater Dandenong, both now and into the

future, it is imperative that Council is a leader in

addressing the challenges that asylum seekers

and recently arrived refugees face. We need to

work collaboratively with those in the community

currently assisting them to ensure their needs

are met.

In particular there are many volunteers and

volunteer groups who are working tirelessly to

provide invaluable support for asylum seekers and

recently arrived refugees. Th eir aim is to ensure

asylum seekers and refugees have basic English

language and life skills that can assist in making

their transition to life in Australia and our culture

and customs an easier one.

However with such a large number of asylum seekers

and refugees in our community seeking urgent

assistance these volunteers are stretched to capacity.

Th is plan commits to assisting them.

In a changing policy environment, and as better ways

are found to address these challenges, it is essential

that this plan be continually reviewed and revised.

I thank the working group members for their help in

developing this important plan and look forward to

continuing to develop this plan with them.

Councillor Roz Blades AMPaperbark Ward

Councillor Matthew Kirwan Red Gum Ward

“With such a large number of asylum seekers and refugees in our community seeking urgent assistance [our] volunteers are stretched to capacity. This plan commits to assisting them.”


Greater Dandenong demographic overview

The City of Greater Dandenong has the highest

numbers of people of refugee backgrounds living

in the community of any municipality in Victoria.

Refugee and humanitarian settlement between

2004- 2014 has been primarily from the countries

of Afghanistan, Burma, Iran, Pakistan, Sri Lanka,

Sudan and Th ailand.

During 2012-13 approximately 720 recently

migrated people of refugee backgrounds moved

to the City of Greater Dandenong. Over the past

ten years, it is estimated that a minimum of 8,000

recently migrated people of refugee backgrounds

resettled in Australia in the Greater Dandenong

area. Th is fi gure does not include people who moved

to the Greater Dandenong area after living in

another part of Australia, so actual numbers could be

much higher.

Currently, it is estimated that there are

approximately 2,000 people within the Greater

Dandenong community that are currently seeking

asylum. In 2013, people seeking asylum largely

originated from areas in and around Afghanistan, Sri

Lanka, and Iran. From 2008 to 2013 people seeking

asylum were predominantly individual men, many

with families seeking repatriation. In more recent

years there have been larger numbers of women and

children seeking asylum.

As existing community links are a key driver

in determining the area in which they settle,

asylum seekers continue to move into Greater

Refugee and Asylum Seeker Settlement

The United Nation’s Refugee Convention defi nes a

refugee as “A person who owing to a well-founded

fear of being persecuted for reasons of race, religion,

nationality, membership of a `particular social group

or political opinion, is outside the country of his

nationality and is unable or, owing to such fear, is

unwilling to avail himself of the protection of that

country; or who, not having a nationality and being

outside the country of his former habitual residence

as a result of such events, is unable or, owing to such

fear, is unwilling to return to it.”

An asylum seeker is a person who is seeking

international protection. An asylum-seeker is

someone whose claim for refugee status has not

yet been fi nally decided. Not every asylum-seeker

will ultimately be recognised as a refugee, but every

refugee is initially an asylum-seeker.

Th e conditions and entitlements of people who

are seeking asylum and living in the community

vary depending on the Federal Government policy

at the time of their arrival (and potentially other

factors). Some people are off ered ‘bridging visas’

where people can live within local communities,

while others live within various forms of detention

facilities. Th e complexities of visa entitlements in

relation to healthcare, employment, social services

and housing means that people seeking asylum often

face diff erent entitlements and conditions.

Th e majority of asylum seekers living in the

Greater Dandenong community at this time are

Dandenong and to a lesser extent, the City of Casey.

Understandably, people seeking asylum seek to

be physically located closer to their families and

existing support networks.

It is important to note that obtaining reliable

demographic data about people who are seeking

asylum is challenging to access and can limit the

ability of Council and agencies to undertake eff ective

planning. Where possible, detailed and updated

information regarding settlement trends is made

available on the website www.socialstatistics.com.au.

“The City of Greater Dandenong has the highest numbers of people of refugee backgrounds living in the community of any municipality in Victoria.”


Local issues

It is widely recognised that asylum seekers are highly

vulnerable members of the community due to a

range of complex issues such as social isolation, lack

of physical access to long term support networks,

inaccessibility of many general community support

services, lack of profi ciency in English language,

general life instability together with risk of future

detention or deportation.

Currently, most asylum seekers have limited income

and limited or no employment rights. Th is fi nancial

disadvantage places signifi cant pressures on local

asylum seekers who settle in Greater Dandenong.

It has a fl ow-on eff ect where local services and

community aid agencies are seeing unprecedented

demand for assistance in areas of material aid,

fi nancial support, health advice and language

classes. Th e table on page 8 is a summary of local

issues experienced by people seeking asylum and the

repercussions for the community.

on Bridging Visas (approximately 90%) with a

smaller proportion (approximately 10%) living in

Community Detention. Th ere are also thought to

be small numbers on other visas such as Temporary

Humanitarian Concern Visas or without a visa

because their previous visa has expired. For a more

comprehensive list of defi nitions refer to pages

31–33.

Local engagement

This Action Plan has been prepared following

ongoing consultation with a range of government,

non-government and voluntary organisations. Th e

need for the Action Plan has become apparent as

services and agencies have expressed a need for

greater information, coordination and dialogue

regarding this issue.

Th e City of Greater Dandenong Council regularly

engages with key stakeholders through a range

of existing groups and committees which have

identifi ed issues impacting on refugee and asylum

seeker supports in recent years. Th ese include:

• Th e Greater Dandenong Settlement Committee;

• Th e Victorian Local Government Multicultural

Issues Network;

• Th e Southern Metropolitan Regional Management

Forum – Asylum Seeker Sub Group; and

• Th e Greater Dandenong Material Aid Network.

More specifi cally, in October 2013, Council held

a workshop at the Drum Th eatre in Dandenong

to discuss the emerging issues facing local service

providers regarding the need for support for

recently arrived migrants in Greater Dandenong.

In November 2013 Council hosted a workshop with

government and non-government representatives

from the Regional Management Forum to examine

local impacts associated with the changing refugee

and asylum seeker trends and identify a range of

action areas for Council and partners to consider.

“The need for the Action Plan has become apparent as services and agencies have expressed a need for greater information, coordination and dialogue regarding this issue.” Students from Noble Park English Language School


Critical Issues Experienced by people seeking asylumRepercussions and related issues impacting on the broader community

Accessibility and capacity of community services to meet growing service demands

• General inaccessibility of services: housing, health, education, employment, legal, recreation, etc.

• Local services lacking resources;• Staff without knowledge of refugee journeys, how to

access interpreters.

Housing affordability, accessibility, and suitability

• Lack of access to affordable, stable and appropriate housing options.

• Increased demand for private affordable housing; • Risks of overcrowding;• Further pressure on existing local housing stock; • Health and wellbeing repercussions associated with unstable or

unsuitable housing.

Financial independence • People with employment rights face barriers to work including stigma;

• Lack of recognition of qualifications;• Asylum seekers without employment rights are entitled to very

limited financial support;• People face an absence of employment rights if in the informal or

underground employment sector.

• Pressure on material aid and emergency relief providers;• Community members feeling frustrated seeing relatives, friends,

neighbors living in poverty;• The risk of a potentially increasing informal employment sector.

Health and wellbeing • Boredom, loneliness, frustration and lack of meaningful engagement, due to uncertainty and isolation;

• Health issues associated with surviving violent conflict, prolonged of displacement and prior experiences in detention;

• Racism and prejudice;• Limited awareness about healthy food, preparation and poor diet.

• Increasing motivations to volunteer and assist; • Exhaustion for some individual people, families, and service

provider staff who are working hard in support roles.

Social isolation • Isolation from broader support networks and family and friends located in other places;

• Limited English language skills;• Limited literacy levels;• Limited funds for public transport;• Limited access to material aid and basic goods; • Lack of opportunity to integrate within the community;• Lack of cultural familiarisation

• Difficulty establishing links and building relationships;• Discrimination towards and between people of migrant

backgrounds; • Risk of exploitation and participation in illegal activities.


The role of the City of Greater Dandenong

The City of Greater Dandenong recognises asylum

seekers and all people of refugee backgrounds

as valuable members of the community. People

of refugee backgrounds come to this community

seeking safety and protection in order to rebuild

their lives, bringing skills, expertise, motivation,

resilience, and contributing substantially to

community social, civic and economic life.

Broader decisions related to immigration policy and

many related funds for social support mechanisms

are coordinated at the Federal Government level.

As a Refugee Welcome Zone, Council has made a

national commitment to welcome people of refugee

backgrounds into the community, uphold human

rights, demonstrate compassion and enhance

cultural and religious diversity.

Council is committed to healthy, active and safe

communities and celebrates its diversity with pride,

as outlined within the Council Plan (2013 – 2017),

upcoming Cultural Diversity Strategy and Imagine

2030 Community Plan. Council has responsibilities

for a range of services that strengthen the overall

support and inclusion of asylum seekers and people

of refugee backgrounds and these areas are refl ected

within this Action Plan.

It is apparent that residents in Greater Dandenong

from refugee and asylum seeker backgrounds are

showing patterns of movement between Casey

and Greater Dandenong and other northern and

western metropolitan municipalities. Regional local

government relationships therefore will continue

to be central to regional research and advocacy.

Council will continually strengthen partnerships and

collaboration with local community organisations

and service agencies that provide support services

to people seeking asylum and people of refugee

backgrounds and will advocate for resources and

supports accordingly.

Based on the feedback from the community forums

in 2013, Council sees itself off ering a proactive role

to build collaborative arrangements that allow key

agencies to respond to the issues.

Council Position Statement

Council has developed the Greater Dandenong

Refugee and Asylum Seeker Statement which

describes the position and strategic commitments of

Council with respect to asylum seekers and refugees.

Th e Action Plan should be viewed in the context

of the overarching principles and commitments as

outlined in the Council Plan and Council’s Refugee

and Asylum Seeker Statement.

“Council is committed to healthy, active and safe communities and celebrates its diversity with pride.”


City of Greater Dandenong Refugees and Asylum Seeker Statement

With over half of residents born overseas and almost

nine out of every ten residents having a parent born

overseas, the City of Greater Dandenong is one

of the most multiculturally diverse communities

within Australia. Migration and the experience of

establishment in a new country are an important

part of history and identity in Greater Dandenong.

Th e City of Greater Dandenong has the highest

numbers of asylum seekers and refugees living in the

community of any municipality in Victoria.

Greater Dandenong City Council is committed to

healthy, active and safe communities and celebrates

its diversity with pride as outlined within the

Council Plan (2013 – 2017), Cultural Diversity

Strategy and Imagine 2030 Community Plan.

Council recognises the United Nations defi nition

of an asylum-seeker as an individual who is seeking

international protection but whose claim has not

yet been fi nally decided. Not every asylum seeker

will ultimately be recognised as a refugee, but every

refugee is initially an asylum-seeker.

Th e City of Greater Dandenong Council

acknowledges the journey of refugees and asylum

seekers who are often fl eeing from confl ict, human

rights violations and persecutions. Refugees come

to our community seeking safety and protection in

order to rebuild their lives. Th ey bring resilience,

hope, motivation and skills and contribute

substantially to our community social, civic and

economic life.

As a Refugee Welcome Zone, the City of Greater

Dandenong has made a commitment to welcome

refugees into the community, uphold their human

rights, demonstrate compassion and enhance

cultural and religious diversity in the community.

Whilst Council is not a funded settlement service

provider, it has responsibilities for a range of

services and supports that positively impact

on the overall support and inclusion of asylum

seekers and refugees within the community. Th ese

include maternal and child health, immunisation,

youth services, libraries, sports and recreation,

neighbourhood houses and volunteering.

Council values partnerships and collaboration with

community organisations and the community

service agencies that provide support services and

direct assistance in the settlement of refugees and

asylum seekers.

Council is committed to:

• Promoting social inclusion, equity and community

participation in all Council services;

• Actively providing opportunities for refugee and

asylum seeker communities to participate in

community life;

• Raising awareness and knowledge about asylum

seekers and refugees within the wider community;

“Migration and the experience of establishment in a new country are an important part of history and identity in Greater Dandenong.”


• Celebrating the contribution of refugees and

asylum seekers, including their many cultures

and faiths;

• Collaborating with our partners, community

groups and local agencies to strengthen operations

or capacity and enhance local coordination; and

• Raising issues or advocating for appropriate

supports and resources to meet the needs of

refugees and asylum seekers.

Th is statement was endorsed by Council on

26 May 2014.

Th is document is also available from the

Greater Dandenong Council website at

www.greaterdandenong.com.

“Council values partnerships and collaboration with community organisations and the community service agencies that provide support services and direct assistance in the settlement of refugees and asylum seekers.”

Mayor Jim Memeti and Councillors (L to R) Cr Youhorn Chea, Cr Roz Blades AM, Cr Sean

O’Reilly, Cr Peter Brown, Cr Loi Truong and Cr Angela

Long signing the Refugee and Asylum Seeker Statement

with community representatives Muru Murukaverl,

Sahema Saberi; and Arif Hazara (not pictured: Barat

Ali Batoor)


Action plan

Background — Asylum Seekers Whilst the majority of actions within the Action

Plan relate to both asylum seeker and refugee

communities there are a number of actions within

the Action Plan which specifi cally target asylum

seekers given their heightened vulnerability and

their long term uncertainty about their future. Th e

distinction has been made where there is reference

to asylum seekers specifi cally in individual actions

throughout the Action Plan. Th ese specifi c actions

have been marked ‘A/S’ within the Action Plan table.

It is widely recognised that asylum seekers are

amongst the most vulnerable and disadvantaged

members of the community due to their limited

access to and knowledge of resources and support

services, lack of profi ciency in English language

and uncertainty about their long term future. Th is

vulnerability and disadvantage places signifi cant

pressures on local asylum seekers who settle in

Greater Dandenong. It has a fl ow-on eff ect where

local services and community aid agencies are seeing

unprecedented demand for assistance in areas of

material aid, fi nancial support, health advice and

language classes.

It is important to note that there are both

similarities and distinctions between asylum seekers

and refugees living in the community. Th e Action

Plan has sought an inclusive approach where many

actions focus on both asylum seekers and refugees

and the organisations they are connected to. In some

cases, local organisations work with both asylum

seekers and refugees and do not distinguish between

the two. For others the distinction between asylum

seekers and refugees is signifi cant in terms of their

ability (or inability) to access funded services.

Th is Action Plan provides a framework for how

Council will coordinate activities and bring together

partners and key stakeholder organisations to

strengthen supports for asylum seekers and

refugees, to address a number of strategic and local

challenges and to contribute to other groups and

networks that exist to support asylum seekers and

refugees.

ScopeTh e scope of this Action Plan is to give consideration

to high level areas of activity over the coming 3

years. Th e Action Plan is expected to change over

time to refl ect the impacts of changing Federal

Government policies and changes at the local

agency level.

Partners Th e Action Plan is based on a partnership approach

where actions will be refi ned and implemented by a

variety of stakeholders in the spirit of co-operation

and collaboration.


Overview of working arrangements

Th is diagram shows the various forums for engagement which will assist in progressing this

Action Plan and other activities that will support asylum seeker and refugee communities.

WIDER SECTOR COUNCIL LED

Settlement Planning Committee Proposed Advisory Committee

• Guide Action Plan• High level Strategy and Advocacy • Initiate Network Activities

• Emergency relief and Voluntary agencies• Regular meetings• Identify topics for further discussion

• Support agencies that use Volunteers• Volunteer Management Training• Cultural Awareness

• Recruitment of Volunteers & Organisations• Training of Volunteers• Matching and matching of volunteers• Cultural Awareness

• Grants and Funding• Event Organisers Network

• Forums: Topic Specific• Voluntary agency• Funded agency• 4+ year

– Literacy/English– Mental Health – Meaningful engagement– Voluntary organisations– Facilities for programs and classes

• Topics identified through M.A.N• Feed information back to Advisory

Committee• Invitees could vary according to topic• 2+ per year

– Storage and material aid– Cultural Awareness for Workers

Asylum Seeker Network

Material Aid Network

Forums

Council Support

Volunteer Coordinators Network

Volunteer Resource Service Southern Metropolitan Regional Management Forum


How to read this plan

Th is Action Plan is a living document that operates

within a constantly evolving political context. Th e

document will therefore be adapted over time as new

issues become apparent and changing policies aff ect

local conditions and the document will be reviewed

and updated regularly.

Th e three key themes and action areas have been

informed by local stakeholder consultation.

City of Greater Dandenong Council Plan 2013-17Th e City of Greater Dandenong Council Plan

2013–17 has been developed to guide the current

Council over the four years of its term in offi ce. Th is

document describes Council’s goals and objectives

and will guide service delivery, innovation and good

governance over this time. Th e Asylum Seeker and

Refugee Action Plan 2014–17 has been structured to

align with the Council Plan key objectives which are:

People – A healthy, active and safe community.

A city that celebrated its diversity with pride.

• Support the development of inclusive, respectful,

and equitable communities that foster health and

wellbeing

Place – An environmentally sustainable city.

A city planned for the future.

• Improve accessibility to local housing options,

ensure Council facilities are useful and develop

space for collaborative local research

Opportunity – A thriving and resilient economy.

A proactive Council that listens and leads.

• Expand local educational and employment

opportunities, build platforms for regional

leadership and action and proactively respond to

local advocacy priorities.


Monitoring and ReviewCouncil will monitor implementation of this Action

Plan in consultation with key partners. An Advisory

Committee will be established to ensure continued

strategic focus and also support delivery against

objectives. Th e Action Plan will be reviewed every six

months. An overview of outcomes will be submitted

to Council annually (and will be available on the

Council website). Th is Action Plan will be publically

available.

Key

Year 1 (High Priority) . . . . . . . by December 2014Years 1, 2 . . . . . . . . . . . . . . . . . by December 2015Years 1, 2, 3 . . . by December 2016 and/or ongoing

A distinction has been made where there is reference to asylum seekers specifically in individual actions throughout the Plan. These specific actions have been marked A/S within the table.

Asylum Seeker and Refugee Communities Action Plan 2014–17 15 Asylum Seeker and Refugee Communities Action Plan 2014–17 15

PEOPLE Action Area 1 – Welcoming and Inclusive CommunitiesSupport the development of inclusive, respectful and equitable communities that foster health and wellbeing

Action Output Outcome Lead Responsibility Timeframe

1.1 Promote the City of Greater Dandenong as a welcoming and inclusive community.

1.1.1 Promotion of Council as a welcoming place for asylum seekers and refugees using a range of communication methods.

The municipality is widely promoted as a welcoming place for asylum seekers and refugees. For example:• Use of promotional tools such as public

banners “Greater Dandenong Welcomes Refugees and Asylum Seekers”

• Displays in public spaces like libraries; • Development of standard welcoming

statements in Council publications• Local stories in ‘The City’ media;

City of Greater Dandenong (Community Development, Facilities and Recreation and Media & Communications)

Year 1 (High Priority)

1.1.2 Support the inclusion of asylum seekers in Refugee Week activities.

• Website promotions; • Footage for the Civic Square Big Screen;



1.1.3 Promotion of Greater Dandenong as a Refugee Welcome Zone.

• Broad promotion of Greater Dandenong as a Refugee Welcome Zone

• Participation in Refugee Welcome Zone state-wide activities; and

• Recognition at events and in speeches.



1.1.4 Circulate Council’s Diversity Policy and Cultural Diversity Strategy as a way of showing leadership and encouraging inclusion and respect.

Council’s Diversity Policy is circulated widely for feedback prior to endorsement. The policy is widely promoted.



1.1.5 Work with service agencies and local volunteer groups to develop, coordinate and distribute welcome materials and local familiarisation information

• Specific welcome materials for asylum seekers and refugees are included in local orientation packs and circulated through a range of local channels to reach asylum seeker and refugee communities.

• Local channels include local service agencies, volunteer groups and Council services.

City of Greater Dandenong (Community Development, Facilities and Recreation and Media & Communications), Service agencies, volunteer groups.



1.1.6 Tailor and adapt information from Council welcome materials to ensure relevance and accessibility asylum seeker and refugee residents

• Information is clearly presented for the intended audience to ensure access by asylum seeker and refugee communities. Consider pictorial information or other formats which assist clear communication.

• Include a statement or letter of welcome and information about other services such as waste management and emergency services.



1.1.7 Develop an informative webpage to be featured on Council’s website as information for the wider community about a profile of and support for asylum seekers and refugees.

Ensure that information is informed by local community feedback (including asylum seekers) and is presented in an accessible format.

• Webpage is informative, up to date and appears in web searches.

• Input is received from community including asylum seekers.

• Information is available in appropriate languages and is available widely.



1.2 Promote positive messages about asylum seekers and refugees and their contribution to the community.

1.2.1 Support community leaders to speak publicly and positively about asylum seekers and refugees.

Community leaders participate as speakers in community events and are quoted in the media talking about asylum seekers. For example:• Articles in ‘The City magazine’; • Scheduled footage on the Civic; Square Big

Screen; and• Inviting speakers to community events such

as Refugee Week.

City of Greater Dandenong (Community Development, Facilities and Recreation)


1.2.2 Facilitate community events which influence greater understanding and recognition about refugee rights, journeys and experiences such as Refugee Week, Cultural Diversity Week and others.

Community events have educational outcomes related to refugee journeys.

A wide range of service delivery and community organisations, volunteer groups and Council.


PEOPLE Action Area 1 — Welcoming and Inclusive CommunitiesSupport the development of inclusive, respectful and equitable communities that foster health and wellbeing



2.1 Accommodation and tenancy training is provided for asylum seekers, particularly those at risk of homelessness, young people, and people transitioning out of Community Detention. (A/S)

2.1.1 Continuation of existing training and support to adults seeking asylum, in areas of sourcing short and long term accommodation, the Residential Tenancies Act and referrals to relevant housing support providers (as required).

Asylum seekers demonstrate increased confidence in navigating the housing market.

Community agencies e.g.WAYSS, SCAAB, Peninsula Community Legal Centre, Springvale Monash legal Service.

Years 1,2,3 (ongoing)

2.2 Encourage property managers and private landlords to consider people of refugee backgrounds as tenants.

2.2.1 Opportunities for information provision and education with local property managers and community service providers to improve collaboration, discuss current issues, promote tenancy options and reduce any stigma related to asylum seekers as rental tenants.

Property managers and private landlords are encouraged to consider people of refugee backgrounds equitably as potential tenants and the stigma is reduced.

Community agencies working with existing projects such as AMES, Refugee Minor Program and WAYSS.


2.3 Advocate for an increase in allocation of funding which is provided for housing support for asylum seekers living in the community such as the Housing Establishment Fund (HEF) program where available resources are significantly exceeded by local demands.(A/S)

2.3.1 Representation to relevant Ministers and Government agencies to seek an increased allocation of funding to address significant growth in local demand, risk of homelessness and associated service pressures.

Advocacy issues are communicated with relevant Ministers and Government agencies for increased resource allocation.

Asylum Seeker Resource Centre and partners who deliver the program locally (WAYSS and Hanover).

Year 1(High priority)

2.4 Encourage the development of accessible, affordable, and suitable housing stock for vulnerable groups (including asylum seekers living in the community) with options including rooming houses. (A/S)

2.4.1 Relevant agencies invited to provide comment on the draft Greater Dandenong Housing Strategy.

Consultation regarding Greater Dandenong Housing Strategy conducted and feedback noted where relevant.

City of Greater Dandenong (Strategic Planning)


2.4.2 Implement the Greater Dandenong Housing Strategy once adopted.

Greater Dandenong Housing Strategy implemented.

City of Greater Dandenong (Strategic Planning)


PLACE Action Area 2 — Housing AccessibilityAdvocate for adequate resource allocations and innovative approaches to improve accessibility to short and long term local housing options for asylum seeker and refugee communities



3.1 Ensure that libraries provide a safe, useful and welcoming first port of call for new residents including asylum seekers and refugees.

3.1.1 Maintain and continually improve library services, internet access and ‘English as a Second Language’ resources.

• People seeking asylum increasingly access library resources and participate in tailored activities.

• Literacy Framework implemented.

City of Greater Dandenong (Library Services)


3.1.2 Provide opportunities for meaningful and active engagement to occur at libraries and other publicly accessible spaces (such as conversation circles and community based English classes).

Public spaces for volunteer-led language classes mapped and published.

City of Greater Dandenong (Community Development, Facilities and Recreation and Library Services)


3.2 Determine potential opportunities for greater partnerships between local service providers and community groups to improve asylum seekers and refugees access to community facilities.

3.2.1 Assess current and future needs for improved access to facilities and services for agencies that support asylum seekers and refugees within Greater Dandenong.

Facilities and services are assessed for capacity to meet the needs of service providers and people seeking asylum.

All agencies Year 1 (High Priority)

3.2.2 Develop and implement a process for managing the use of free and low cost facilities.

Applications for access to no cost or low cost facilities are assessed against criteria.


3.2.3 Recognise the local requirements around the need for diverse facility sizes, affordability and insurance.

A range of facilities are offered to agencies and voluntary groups to provide English language classes and other support where a criterion is met.


Cooperative and community based arrangements for improved access to facilities across service agencies are developed.


Information regarding accessible facilities and services is developed, published and widely distributed.


PLACE Action Area 3 — Accessible FacilitiesEnsure facilities are useful for asylum seekers and refugee communities



4.1 Work with partners to undertake local research, disseminate appropriate data and advocate for greater collaboration.

4.1.1 Examine opportunities for greater collaboration and coordination regarding service responses to changes in migration type, numbers and cohorts.

• Local research data integrity and relevance is continually improved.

• Local service provider responses are well planned and collaborative.



4.1.2 Encourage community based and collaborative approaches to the provision of material aid and assistance that responds to the evolving needs of asylum seekers within Greater Dandenong.

• Material Aid Network is refreshed and used as a forum for relevant discussion and collaboration regarding current and future needs.

• Specific/topic based forums organised through the Material Aid Network to allow for detailed discussion about collaborative responses.

Settlement Planning Committee

Material Aid Network


Years 1, 2 (Medium Priority)

4.2 Share relevant research and publications to support local evidence-based planning processes.

4.2.1 Consider the most effective mechanism to coordinate information and share this with voluntary service agencies and funded agencies.

• Information related to people seeking asylum in the Greater Dandenong area is published, and is useful for local planning and advocacy.

• Up to date local demographic data is available on the Council website.

• Existing forums such as the Settlement Planning Committee to consider distribution of data and settlement information to a wider audience.


Settlement Planning Committee


4.3 Link asylum seekers and refugees (who have work rights) to the Social Enterprise initiative.

4.3.1 Asylum seekers and refugees have access to pathways, advice and opportunities for social enterprises.

• Investigate and explore opportunities for social enterprises for asylum seekers and refugees. Funding opportunities pursued.

• Increased participation in social enterprise activities.

City of Greater Dandenong (Economic Development Unit)


4.3.2 The social enterprise initiative tailors mentoring programs for asylum seekers and refugees. Intensive business skill support programs are available.

Volunteer groups and Not-For–Profits are provided with advice and support for the establishment of social enterprises.

City of Greater Dandenong (Economic Development Unit)


PLACE Action Area 4 — Evidence Based Planning and AdvocacyDevelop and expand space for stakeholders to facilitate collaborative local research with asylum seeker and refugee communities



5.1 Identify and strengthen opportunities for people of asylum and refugee backgrounds to volunteer.

5.1.1 Promote volunteering among communities and encourage local businesses, agencies and not for profit organisations to host volunteers in roles that can expand social support networks and increase future employment opportunities.

Increased local opportunities for people to volunteer in positions that provide both social connections and future employment opportunities.

Volunteer Network and Volunteer Resource Centre


5.1.2 Pilot a Council volunteer program for people seeking asylum to gain experience which could lead to employment within Council or broader community employment opportunities.(A/S)

Pilot Council volunteer program implemented specifically for asylum seekers and people of refugee backgrounds, that provides both social support connections and future employment opportunities.Promote the learnings of the pilot program and support the extension of the program to other agencies and locations.



5.2 Build linkages between communities, organisations, tertiary education providers and vocational training providers to encourage asylum seeker and refugee young people to finish secondary school and adults to engage in further education.

5.2.1 Promote existing scholarship opportunities, map and promote free or affordable training options.

Useful information about educational opportunities published and distributed.

South East Local Learning and Employment Network (SEELLEN)


Advocacy opportunities pursued. City of Greater Dandenong (Youth Services)


5.3 Build linkages between communities, business, local organisations and government to enhance skills and employment opportunities.

5.3.1 Work with Greater Dandenong South Eastern Business Networks and Education Taskforce as an existing platform for engaging with regional employers to identify opportunities to build connections between refugee communities and business.

Demonstrated work with the business community to provide opportunities for asylum seekers (who have work rights) and refugees.

City of Greater Dandenong (South East Business Networks)


OPPORTUNITY Action Area 5 — Opportunities for meaningful engagement, skills, education and integration within local communities.Expand local volunteering, educational, and employment opportunities for asylum seekers and refugees, and maximise accessibility to the formal employment sector





5.4 Provide opportunities to increase English language skills and improve literacy levels.

5.4.1 Develop partnerships between Libraries, community organisations and volunteer agencies to enhance access to literacy and learning programs through ‘soft entry’ pathways.

Improved English language skills and literacy levels.


Department of Employment (Commonwealth) through the Regional Management Forum)


5.4.2 Enhance opportunities for a variety of English language skills and activities to occur such as formal language classes, conversational classes and informal language skills sessions.

Literacy Framework is implemented with the following priorities:• Family literacy• Youth literacy• English for employment• Life Skills for employment• Computer literacy• Basic English• Conversational literacy• Information about further language and

literacy development options




5.4.3 Develop a tool for promoting and accessing information about local volunteer English language classes, conversational activities and literacy opportunities.

Guide to English language and literacy options provided on Council’s website and through libraries.




5.4.4 Literacy opportunities are pursued in a variety of community accessible locations and settings to maximise uptake.

Variety of literacy activities are conducted in community settings.


Department of Employment (Commonwealth) through the Regional Management Forum



5.4 Provide opportunities to increase English language skills and improve literacy levels.

5.4.5 Explore opportunities for English language enhancement for women through playgroup programs and where child care can be provided.

Women’s literacy activities are promoted and conducted in appropriate locations with child care options where possible.




5.4.6 Advocate to the Federal Government for increased resourcing for the coordination of language and literacy opportunities in the community for asylum seekers (beyond the allocated hours of language support already provided)

Advocacy action completed. City of Greater Dandenong (Community Development, Facilities and Recreation)



5.5 Increase accessibility to the formal employment sector.

5.5.1 Explore opportunities for employment of asylum seekers (with work rights) and refugees.

Opportunities identified where possible and support provided for training, mentoring and networking

City of Greater Dandenong Greater Dandenong Business


5.5.2 Promote case studies of employers who employ staff of refugee backgrounds.

Positive media coverage City of Greater DandenongGreater Dandenong Business


5.6 Explore opportunities for creative expression and skills development.

5.6.1 Provide opportunities for asylum seekers and refugees to use artistic skills and exhibit or perform as a means to develop their skills, and build creative expression.

• Explore the development of an asylum seekers and refugees art prize within Greater Dandenong.

• Provide an opportunity to engage with asylum seekers who have artistic abilities and offer skills and other support through an artist in residency program or other means.

City of Greater Dandenong(Arts, Culture and Library Services)

Year 1(High Priority)

5.6.2 Research and pilot a program that involves Council internships with career pathways (for asylum seekers who have work rights) eg. Whittlesea ‘Work Ready’ Project.(A/S)

Program feasibility study published.Development of a program pilot.

City of Greater Dandenong (Community Development, Facilities and Recreation and Organisational Development)

Feasibility Study Year 1 Pilot Program Year 2 (Medium Priority)




5.7 Encourage people of asylum seeker and refugee backgrounds to participate in local community life and in leadership roles.

5.7.1 Work with local agencies to identify community members of asylum seeker and refugee backgrounds to develop their leadership capabilities through the Refugee Action Program (RAP).

Local leadership positions are actively filled by people of asylum seeker and refugee backgrounds.

Springvale Community Aid Advice Bureau (SCAAB)South Eastern Region Migrant Resource Centre (SMRC)


5.7.2 Establish a clear rationale for local asylum seekers and refugees to participate in appropriate consultations, local networks and forums regarding relevant community issues on a wide range of activities and other agency consultation opportunities.

People of asylum seeker and refugee backgrounds are represented in appropriate local consultations, networks and forums.

All agencies Years 1, 2 (Medium Priority)

5.7.3 Work with local agencies to identify and skill community members of asylum seeker and refugee backgrounds to develop their leadership capabilities.

Local leadership positions are actively filled by people of asylum seeker and refugee backgrounds.

Springvale Community Aid Advice Bureau (SCAAB)South Eastern Region Migrant Resource Centre (SMRC)


5.7.4 Explore program opportunities (such as the ‘Community Links Program’) to provide support to adults seeking asylum, with training and referrals in areas of financial management, health and other wellbeing/lifestyle issues. (A/S)

Asylum seekers have opportunities to participate in programs which improve their personal health and wellbeing.

All agencies Years 1, 2 (Medium Priority)

5.7.5 Ensure that asylum seekers can access various fitness and recreational activities (such as the WaterSafe swimming lessons and low cost school holiday programs for children and young people). (A/S)

• Asylum seekers have opportunities to access low cost recreational activities.

• Access to health and wellbeing programs is actively promoted.



5.7.6 Encourage and support local groups and organisations (such as sports clubs) to work with asylum seeker and refugee communities.

Increased participation of asylum seekers and refugees in local community activities (such as sports).

City of Greater Dandenong (Community Development, Facilities and Recreation)State Sporting Authorities and other community organisations.





6.1 Establish a wide network of agencies to discuss issues and services for asylum seekers and refugees.

6.1.1 Working Group meetings are held and advice is provided to Council on agreed priority areas. The Working Group contributes to monitoring the implementation of this Action Plan.

• Meetings held regularly. Ongoing Membership clarified. Explore opportunity for the Working Group to become an Advisory Committee of Council to continue to focus on delivering the actions noted in this Plan.

• Action Plan regularly monitored and amended in response to feedback and policy changes.



6.1.2 Network of agencies is established and regular topic based forums planned to discuss issues and services for local organisations.

• Network forums established mid 2014 with meetings held regularly.

• Advisory Committee to establish list of priority topics for ongoing Network meetings.



6.2 Work with the Material Aid Network to enhance coordination of resources to better support asylum seeker communities.(A/S)

6.2.1 The Material Aid Network to focus on enhanced coordination and community based responses to local emergency relief issues.

• Enhanced coordination and collaboration within Material Aid Network.

• Membership of Material Aid Network reviewed and amended. Regular forums held through the Network to focus on emerging issues and current pressures advise the Advisory Committee of priority areas for action.

• Material Aid Network to consider the impact of Commonwealth Funding changes.

• Active engagement with Emergency Relief Victoria and their work on supporting asylum seeker communities.

Material Aid Network Year 1 (High Priority)

OPPORTUNITY Action Area 6 — Local Community Engagement.Proactively respond to local asylum seeker and refugee advocacy priorities



7.1 Take a proactive role in advocating for policy changes and additional resourcing and supports for asylum seekers living in the community.(A/S)

7.1.1 Greater Dandenong to lead a forum with representatives of all Victorian Councils to develop a joint platform for advocacy. Consider common needs and issues. Include existing advocacy platforms such as the Municipal Association of Victoria, Victorian Local Governance Association, Victorian Multicultural Commission and other bodies.

• Greater Dandenong leadership established for the Forum, with active participation by other Councils.

• Advocacy key messages developed and communicated.

• Publicity generated by the Forum.



7.1.2 Advocate to the Federal Government for:

(a) accurate, timely and coordinated release of information from the Victorian and Federal Government about the numbers of asylum seekers coming to Greater Dandenong so that appropriate planning for services can occur;

(b) funding for local coordination of financial and voluntary resources to allow local agencies (funded and voluntary) to more effectively collaborate and deliver the necessary material aid and other support for asylum seekers;

(c) Resources that would support activities, programs and services to reduce social alienation experienced by asylum seekers and refugees;

(d) Advocate to the State and Federal Governments to allow asylum seekers who turn 18 to remain in school until the completion of the school year; and

(e) Other advocacy issues which may arise as a result of the Local Government Forum to be held in July 2014.

• Advocacy documents prepared and forwarded to the relevant Minister(s).

• Advocacy documents to note the cost shift from the Federal Government which has been borne by the local community and voluntary sector as a result of providing services and support for asylum seekers living in community detention.

• Dissemination of advocacy position to all other Victorian Councils and the media.



7.1.3 Work with the Southern Regional Management Forum (RMF) and its ‘pillar’ sub-groups to develop a greater understanding of common issues and shared needs.

Collaboration between the RMF and Council regarding priorities and advocacy platforms.



7.1.4 Where appropriate, participate in regional activities and advocacy opportunities which provide improved service outcomes within Greater Dandenong.

Participation in regional activities and advocacy opportunities: E.g.; City of Darebin forum.



OPPORTUNITY Action Area 7 — Regional Leadership and CollaborationBuild platforms for regional leadership and action on asylum seeker and refugee issues



8.1 Provide information about the availability of accessible and affordable local meeting spaces and other opportunities for volunteer groups.

8.1.1 Research, map and publish information about accessible and affordable local meeting spaces.

• In conjunction with 3.2 above, information published and distributed to enable volunteer groups to access to affordable meeting spaces.

• Consider a range of spaces such as public halls, scout/guide halls, churches, sporting pavilions and Council facilities.

A wide range of community groups, churches and private organisations with the City of Greater Dandenong (through Community Development, Facilities and Recreation)



8.1.2 Develop a project brief for the provision of an online booking system for Council facilities and seek resourcing for implementation.

Easy to use online booking system for Council facilities researched and funding secured.


Year 2 (Medium Priority)

8.2 Bring together grassroots and voluntary organisations to assist them to exchange information and support each other.

8.2.1 Work through established local networks (e.g. Material Aid Network, Volunteer Coordination Network, Food Alliance) to host regular forums to support local voluntary groups and organisations to exchange information, improve coordination and resource sharing as opportunities arise.

• Membership of the Material Aid Network and Volunteer Coordinators Network is reviewed and amended where necessary to ensure a wide range of relevant groups are represented and a relevant program of meeting topics developed.

• In addition to regular meetings, the Material Aid Network and Volunteer Coordinators Network to host forums for local volunteer based organisations to enable information exchange and development of priority actions. Ongoing forums are determined according to needs identified by participants and based on specific issues which require discussion.

• Forums are held regularly throughout the year.

• Volunteer organisations are informed about the Action Plan and are provided with opportunities to provide input into development of further actions (including with cultural and ethno-specific groups).

Material Aid Network and Volunteer Coordinators Networks



OPPORTUNITY Action Area 8 — Volunteer Support and CoordinationStrengthen and support the capacity of local volunteer based organisations who are working with asylum seeker and refugee communities.



8.3 Encouraging volunteer opportunities (for both asylum seekers and members of the wider community) by linking them with organisations.

8.3.1 The newly established Volunteer Resource Service (VRS) identifies asylum seekers and refugee communities as a priority group for enhanced volunteerism.

Increased volunteer opportunities are provided for asylum seekers as a priority group through a ‘matching service’ by linking them with organisations.

Volunteer Resource Service Years 1, 2 (Medium Priority)

8.3.2 Activities include a dedicated volunteer placement (matching) services and training.

Organisations are registered with the service to provide opportunities for asylum seekers.


8.3.3 VRS assists agencies with relevant processes to engage with asylum seeker volunteers and suitability for placement.

• Organisations that use volunteers are supported to cater for asylum seekers where possible, including developing meaningful and appropriate opportunities.

• Best practice examples of volunteering opportunities for asylum seekers are shared, trialled and widely promoted.


8.4 Volunteer Coordinators Network assesses needs of local agencies to assist them to provide volunteering opportunities for asylum seekers.

8.4.1 Needs assessed and information provided regarding entitlements and other documentation that may be a barrier to volunteer recruitment and participation.

Volunteer Coordinators Network establishes a process to determine needs and priorities for enhanced responses to local issues for those local agencies and voluntary organisations in Greater Dandenong that utilise voluntary labour.

Volunteer Coordinators Network





8.4 Volunteer Coordinators Network assesses needs of local agencies to assist them to provide volunteering opportunities for asylum seekers.

8.4.2 Network promotes opportunities for collaboration and shared learning about ways to engage meaningfully with asylum seekers and volunteers.

• Seek clarification from Department of Justice about asylum seeker volunteer requirements regarding police checks and working with children checks.

• Provide an opportunity to develop models of service delivery which engage asylum seeker volunteers who do not have police checks.

• Examine ways of securing police checks in a timely and affordable way for voluntary agencies that use refugees or other volunteers.

• Voluntary agencies are supported for options to source photocopying and other administrative support at no or low cost to enhance their operations. This may include through sponsorships from the private sector. Consider resourcing request as part of advocacy position.

City of Greater Dandenong,Volunteer Resource Service, Volunteer Coordinators Network


8.5 Ensure that cultural competency training which is provided to local service agency staff is tailored and available for volunteers.

8.5.1 Provide cultural competency training (including information about the use of interpreters and translations) to small volunteer based organisations.

Cultural competency training is delivered to volunteers and staff and is available outside of standard business hours.

Dandenong Community Advisory Bureau (DCAB)




Source: Department of Human Services (Australia)

Asylum Seeker Refugee

Granted pre 13 Aug 2012 Granted post 13 Aug 2012 Granted onshore Granted offshore

Refugee status Has applied for a protection visa and is awaiting a decision on this application. Could be applicant for Permanent or Temporary Protection Visa.

Has been granted refugee status (i.e. holds a permanent refugee visa)

Living arrangements Either: • in the community (Bridging Visa E)• in Immigration Detention Centre or• in community detention

In the community (Permanent Resident visa)

Medicare Yes Yes

Work rights Yes No Yes

Job services Stream 1 limited No Yes

Humanitarian Settlement Services support No - may be eligible for CAS (Community Assistance Support), ASAS (Asylum Seeker Assistance Scheme) or Community Detention (CD) case management services.

Yes - if granted before 30/08/13 No – if granted after 30/08/13 while living in the community

Yes

English language 45 hours 510 hours AMEP (Adult Migrant English Program). May be eligible for additional 100-600 additional hours. 800 hours of Skills for Education and Employment (SEE).

Income support DIBP funded living allowance and rent assistance if eligible. (ASAS = 89% of NSA + 89% of RA)(CAS = 89% of NSA + 89% of RA)(CD = 70% of NSA if pre 13 Aug 2012 or 60% post 13 August 2012)

Immediate access to relevant Australian Government payments and services

Not eligible for Crisis Payment (Humanitarian)

Eligible for Crisis Payment (Humanitarian)

Refugee and Asylum Seeker Services


Helen Heath, President of the Interfaith Network and Venerable Sambath Sam from the Wat Buddharangshi


Defi nitions

Immigration related terminology can change

frequently. Th e following paragraphs provide

guidance to commonly used terminology relevant at

the time of publishing.

Asylum seeker/people seeking asylumPeople seeking asylum are fl eeing from persecution

and want to be legally recognised as refugee.

Temporary visas for people seeking asylum have

existed within Australian Federal Government

legislation since 1999. Any short term asylum

related visas are highly controversial and the

terminology and conditions of these visas can

change frequently.

Individual people and family groups can apply for

asylum after arriving in Australia. People seeking

asylum may already be living in Australia on a

tourist, study, or work visa stream, or they may

travel to Australia and ask for a visa on arrival. Some

people are off ered ‘bridging visas’ where people

can live within local communities, others may live

within various forms of detention facilities. Th e

complexities of visa entitlements to movement,

healthcare, employment, social services, housing,

residency, etc means that people seeking asylum

often face diff ering intersections of disparity.

Temporary Humanitarian Concern Visas were

introduced in February 2014 but were subsequently

overturned in the Senate in March 2014. It is unclear

what visa arrangements will follow.

Community Links Program Th e Community Links Program is an eight weeks

transition program targeting young people in the

community detention system housed in the Greater

Dandenong area. Th e program is designed to provide

young people awaiting their visa approval with

some basic life skills to assist with their transition

into independent living after they receive their

Permanent Residency Visas.

Th e program is delivered by Council’s Youth Services

team, supported by local service providers who

present on a variety of subjects. Topics include;

budgeting, rights and responsibilities, sexual health,

healthy eating and mental health. Th e program also

provides the opportunity for young people to meet

services providers and link with their services.

It is currently being delivered to young people

through the Anglicare Victoria Community

Detention program and was previously provided to

Wesley Mission Victoria, with the program receiving

positive feedback from all of the participants.

Detention facilitiesWhilst waiting in Australia for asylum and

humanitarian visa processing, many adults and

children are forced to live in various forms of

detention - off shore (overseas), onshore (in Australia

with limited movement), and/or community

detention (in Australia with some freedom of

movement). Related policies change frequently.

Humanitarian visasHumanitarian visas are granted to people on

either short or long term basis. Various short

term visas do exist for people seeking asylum,

and these visas change frequently. People on long

term humanitarian visas have either been granted


refugee status, or are a direct relative of someone

who has been granted refugee status. People on long

term humanitarian visas with refugee status have

permanent residency, and after four years can apply

for Australian Citizenship.

Material Aid NetworkTh e Greater Dandenong Material Aid Network links

like minded agencies to share ideas, experiences

and resources in order to further explore ways

to deliver services that improve access to basic

human rights and improve quality of life. Th e aim

is to establish and maintain eff ective partnerships

between Council, local Material Aid Agencies and

other community organisations to meet the needs of

the community, where people may be experiencing

economic disadvantage and social isolation.

Migrant/people of migrant backgroundsAnyone who has migrated to Australia, or who has a

history of migration in their family, is a person of a

migrant background. People who are seeking asylum,

or have been granted refugee status, or travelled

to Australia via diff erent visa categories, or have

a family history of migration to Australia, are all

people of migrant backgrounds.

Refugee/people of refugee backgroundsTh roughout history people have migrated across

geographical borders seeking refuge. Th e 1951

United Nations Refugee Convention moved the

terminology of refuge and migration onto the

international agenda, where refugees were associated

with fear of persecution due to discrimination based

on race, religion, nationality, membership in social

groups, and/or political opinions.

All refugees will at some point in their journey have

sought asylum, often in numerous countries. Th e

average time spent in refugee camps is 22 years,

subsequently many young people have never even

visited their country of family origins. Some refugees

are stateless, with no legally defi nable country of

origin.

After arrival in Australia, someone on a long term

humanitarian visa is technically no longer a refugee -

they are an Australian Resident, and eventually may

become an Australian Citizen. Some people who have

travelled as refugee become Australian residents

without ever having a humanitarian visa or claiming

refugee status, instead entering through work, study,

and family visa streams.

Considering a person or group as ‘of a refugee

background’ recognises that many people who

experience some form of refugee journey can

have mixed feelings about how the political term

‘refugee’ becomes a part of personal identity.

Personal affi nities with the term ‘refugee’ can change

throughout life.

Refugee Action Program (RAP)Th e South Eastern Refugee Action Program (RAP)

is delivered as a partnership between Springvale

Community Aid and Advice Bureau with the

Southern Migrant and Refugee Centre and works

closely with newly arrived communities. Th e

RAP empowers communities from refugee and

humanitarian backgrounds to more fully participate

in and engage with their local communities. Th e RAP

also provides a point of co-ordination for service


providers, as it enables them to better understand

and address local needs of communities from a

refugee background through direct collaboration

with the communities.

Settlement CommitteeTh e role of the Settlement Committee of Greater

Dandenong is to strengthen collaborative leadership

in relation to settlement planning and services, and

to achieve the following outcomes:

• Contribute to the development of a shared vision

for settlement in Greater Dandenong.

• Facilitate planning and coordination of settlement

services and community development activities in

key areas.

• Promote eff ective advocacy at the local, state and

federal level, on settlement issues, policies and

programs.

SCAAB Springvale Community Aid and Advisory Bureau

SMRCSouthern Migrant and Refugee Centre

Regional Management Forum (RMF)Th e Regional Management Forum (RMF)

brings together senior representatives from

Victorian government departments, statutory

authorities, local governments and more recently

the Commonwealth Government to facilitate

collaboration at the regional level. Th e role of the

RMF includes identifying issues which impact on the

region and to engage with the social, economic and

environmental priorities of the region. In 2012-13

the Southern Metropolitan RMF has had a priority

focus on services and supports for asylum seekers

living in the community.

Work Ready Project WhittleseaTh is City of Whittlesea initiative is providing

invaluable work experience for residents who often

face multiple barriers to entering the workforce.

Th e Work Ready Project off ers newly arrived adults

from migrant and refugee backgrounds a 12-week

work placement at Council. Th e pilot project is

an extension of an earlier initiative, which won a

Diversity@Work award in 2009. Th e project aims

to build participants’ skills, networks and

confi dence, as well as knowledge of Australian

workplace culture, to help them go on to secure a job

in the wider community.

Abuk Bol


Cr Matthew Kirwan, Mayor Jim Memeti and Cr Roz Blades AM



Documents

Asylum Seeker and Refugee Communities...Message from the Mayor Asylum Seeker and Refugee Working Group A s Mayor of the City of Greater Dandenong I am proud to endorse the Asylum Seeker