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Asthma and COPD Alert Reducing hospital admissions and promoting prevention for patients with Asthma and COPD pencs.com.au CAT4 For Practices

Asthma and COPD Alert - Pen CS · 2019-12-11 · Asthma and COPD Alert ... A confirmation message will prompt you with the number of messages to be sent and the required credits

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Page 1: Asthma and COPD Alert - Pen CS · 2019-12-11 · Asthma and COPD Alert ... A confirmation message will prompt you with the number of messages to be sent and the required credits

Asthma and COPD Alert

Reducing hospital admissions and promoting prevention for patients with Asthma and COPD

pencs.com.au

CAT4

For Practices

Page 2: Asthma and COPD Alert - Pen CS · 2019-12-11 · Asthma and COPD Alert ... A confirmation message will prompt you with the number of messages to be sent and the required credits

pencs.com.au © Pen CS 2019 1

Table of Contents

Asthma and COPD Alert ................................................................................................................ 2

Identify patients with Asthma .................................................................................................... 3

Filter Steps ...................................................................................................................................... 3

Report Steps .................................................................................................................................. 3

Export Patient List to Microsoft Excel ................................................................................... 3

Identify patients with COPD ........................................................................................................ 5

Filter Steps ...................................................................................................................................... 5

Report Steps .................................................................................................................................. 5

Export Patient List to Microsoft Excel ................................................................................... 6

Use Recall CAT SMS and Voice Messages for Patient Recall ......................................... 7

CAT4 Starting Point ..................................................................................................................... 7

Customising Steps ........................................................................................................................ 7

Recall CAT – Message History .................................................................................................. 9

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Asthma and COPD Alert

Reducing hospital admissions and promoting prevention for patients with

Asthma and COPD

Pen CS technology equips you with powerful tools to better manage COPD and

Asthma patients, who are currently at risk due to hazardous air quality from bush

fire smoke. Follow these simple steps to manage your patients:

For General Practice (using clinical audit tool, CAT4):

Identify Asthma and COPD patients

Recall for Asthma and COPD high risk patients

Recipe

Name:

Identify all patients with Asthma or COPD

Target: To effectively and timely manage patients with asthma or COPD

CAT

Starting

Point:

CAT Open - CAT4 view (all reports) loaded

Population Extract Loaded and Extract Pane “Hidden”

Filter Pane open and under the ‘General’ tab ‘Active Patients’ (3x

<2 years) selected (this step can be omitted if you want to

search all patients)

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Identify patients with Asthma

Filter Steps:

Under the 'Conditions' tab, choose the 'Chronic' tab, and then select 'Asthma'

under the Respiratory section:

Under the ‘Date Range (Results)’ tab, choose <=12 months, then click ‘Recalculate’

Report Steps:

Hide Filters

Select the "Demographics" tab and “ Select All ” Checkbox

Click the Export button in the top right hand corner to identify all the list of patients

This report will show all patients with a coded diagnosis of asthma

Note: If the patient list is huge, you can add Age as a factor for recall

To Export Patient List to Microsoft Excel:

Click on the “Export Icon” at the top of the Patient Reidentification window

Click on “Excel”

Choose a file name and a location to save to (e.g. Create a folder C:/ClinicalAudit/CAT Patient FollowUp)

Click “Save”

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The steps above will produce a list of patients with contact details in MS Excel

which can then be used to:

1. Go back through the individual patient records in the GP Clinical Desktop System (CIS) and update known patient records

2. Phone patients to update their record 3. Produce a mail merge or use CAT4 Recall Functionality to recall patients

for follow up

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Identify patients with COPD

Filter Steps:

Under the ‘Conditions’ tab, choose the ‘Chronic’ tab, and then select ‘COPD’ under

the Respiratory section:

Under the ‘Date Range (Results) tab, choose <=12 months, then click ‘Recalculate’:

Report Steps:

Hide Filters

Select the ‘Demographics’ tab and ‘Select All’ Checkbox

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Click the ‘Export’ button in the top right corner to identify all the list of patients

This report will show all patients with a coded diagnosis of COPD

To Export Patient List to Microsoft Excel

Click on the ‘Export’ Icon at the top of the Patient Reidentification window

Click on Excel

Choose a file name and a location to save to (eg. Create a folder C:/ClinicalAudit/CAT Patient FollowUp)

Click ‘Save’

The steps above will produce a list of patients with contact details in MS Excel

which can then be used to:

1. Go back through the individual patient records in the GP Clinical Desktop System (CIS) and update known records

2. Phone patients to update their record 3. Produce a mail merge or use CAT4 Recall Functionality to recall

patients for follow up

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Use Recall CAT SMS and Voice Messages for Patient

Recall

After you have applied one or more filters and/or cross tabulations and have

selected the group of patients of interest, you will see the choices for SMS Recall

and other options at the bottom of the Patient Reidentification report. This can be

applied to all our CAT4 Recipes or any custom search you want to perform.

CAT4 Starting Point:

The Patient Reidentification window displays your list of filtered patients

Customising Steps:

You can refine the selection manually by clicking the ‘Refine Selection’ button

If you click on ‘SMS Recall’, the ‘SMS Recall’ window will be displayed with the

name of your clinic. Enter a message that relates to the purpose of the

notification. There are a number of options under the inclusion criteria:

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Patients who have opted out of receiving SMS from your clinic are removed by default

Linking your online booking system to the SMS recall

Include the opt-out message in the SMS for patient to ‘STOP’ receiving SMS notifications sent through CAT4

Clicking on ‘Send’ will send the message to all patients with a valid mobile phone

number in their record. A confirmation message will prompt you with the number

of messages to be sent and the required credits. Click ‘Yes’ to send the SMS recall.

After sending a SMS or Voice Message you will see a message like this one (for

SMS):

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For full details on the prompt history, click on 'Prompts' and select 'SMS and

Voicemail'

Recall CAT – Message History:

https://help.pencs.com.au/display/CG/Recall+CAT+-+Message+History