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AST Overview European Organisation for the Safety of Air Navigation

AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

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Page 1: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

AST Overview

European Organisation for the Safety of Air Navigation

Page 2: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

ESARR 3USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 4RISK ASSESSMENT AND MITIGATION IN ATM

ESARR 5ATM SERVICES’

PERSONNEL

ESARR 6SYSTEMS SW & HW

ESARR 7ATM

PROCEDURES

ESARR 2REPORTING AND ASSESSMENT OF SAFETY OCCURRENCES IN ATM

ATM

ESARR 1SAFETY OVERSIGHT IN ATM

Page 3: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

ESARR 2

Reported Safety Occurrences

Findings, RecommendationsSeverity Assessment

Need to know about undesired events that have had or might have had an impact on safety

Need to know about undesired events that have had or might have had an impact on safety

Need to determine to what extent ATM has contributed to the occurrences and severity of a safety risk

Need to determine to what extent ATM has contributed to the occurrences and severity of a safety risk

Need to share experiences Need to share experiences

Trends, KRA, ATM improvementsGLOBAL SOLUTIONS

Reporting systems Requires a

common

TAXONOMY

Reporting systems Requires a

common

TAXONOMY

Data collectionAnalysis

Severity assessmentSeverity assessmentATM contribution

Requires

HARMONISED PROCESSES

Data collectionAnalysis

Severity assessmentSeverity assessmentATM contribution

Requires

HARMONISED PROCESSES

Annual Summary Template

Agreements(bilateral or

regional)Requires

PROCEDURES

CONFIDENTIAL ASSURANCE

Annual Summary Template

Agreements(bilateral or

regional)Requires

PROCEDURES

CONFIDENTIAL ASSURANCE

Page 4: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

ESARR 2 Requirement 5.2/5.2.1.– “Each State shall ensure that all

appropriate safety data are collated and reported to EUROCONTROL in terms of high level safety indicators, which as a minimum comply with Appendix B”

Page 5: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

The Annual Summary Template

designed to capture ECAC States data and information on ATM safety occurrences in an annual form.

designed to comply with ESARR 2 requirements (including Appendix B)

Page 6: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

AST StructureData Sheets– “FrontPage” - captures the details of the sender– “A-Accidents” - to record data related to accidents– “B-Reports” - to record data related to reports not investigated– “B-Incidents” - to record data about ATM related incidents– “C-ATM Specific“ - to record data related to ATM Specific

occurrencesReference Sheets– “Lists”– “Causes”

Page 7: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

AST StructureInformation is organised in Occurrences

The values in most columns are pre-defined in the Reference sheets.

One occurrence accepts multiple values for certain fields (e.g. acft)

Page 8: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

Accidents types collectedMID-AIR CollisionsControlled Flights Into Terrain (CFIT)Collisions on the ground between aircraftCollisions btn. airborne a/c and vehicle/another a/c on the groundCollisions on the ground between a/c and vehicle/person/obstruction(s)

Page 9: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

Accidents data collectedTypeATM ContributionStatusDamageFatalities (Injury level) Class of airspaceAircraft related

Phase of FlightFlight RulesType of OperationsType of Flight

Category of CausesList of Causes (HEIDI or national)

Page 10: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

ATM related incidents types collectedSeparation minima infringementInadequate separationNear Controlled Flight Into Terrain (CFIT)Runway excursion by aircraftAircraft deviation from applicable ATM regulationAircraft deviations from applicable published ATM proceduresAircraft deviation from ATC clearanceLevel Bust (LB) (since 2005)Unauthorised penetration of airspaceDeviations from aircraft ATM-related equipment carriage and operations, as mandated in applicable regulation(s)Runway IncursionProlonged Loss of Communication (PLOC) (since 2005)

Page 11: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

Incidents data collectedTypeNotification report form type(s)ATM ContributionStatusAirspace restriction (if applicable) Class of airspaceAircraft related

Phase of FlightFlight RulesType of OperationsType of Flight

SeverityCategory of CausesList of Causes (HEIDI or national)

Page 12: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

ATM specific occurrences types collectedInability to provide Air Traffic Management ServicesInability to provide Air Traffic ServicesInability to provide Airspace Management Services Inability to provide Air Traffic Flow Management ServicesFailure of Communication functionFailure of Surveillance functionFailure of Data Processing and Distribution functionFailure of Navigation functionFailure of Support Information functionATM system security

Page 13: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

ATM specific occurrences data collectedTypeStatusSeverityCategory of CausesList of Causes (HEIDI or national)

Page 14: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

Categories of Causes (1)"ATMServices personnel– Physical/Physiological/Psychological/Psychosocial– Interface- working environment– Operational tasks demand– Other

"ATMServices personnel operating procedures and instructions“– Operational ATC procedures– Other operational ATM service procedures– Engineering and maintenance procedures– Other

Interface between ATM service units

Page 15: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

Categories of Causes (2)ATM Services personnel– Physical/Physiological/Psychological/Psychosocial– Interface- working environment– Operational tasks demand

ATM Services personnel operating procedures and instructions– Operational ATC procedures– Other operational ATM service procedures– Engineering and maintenance procedures

Interface between ATM service units

Page 16: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

Categories of Causes (3)ATM Services infrastructure (Facilities/ technical systems)– Hardware issues– Software issues– Integration Issues– Aerodrome layout and infrastructure

Airspace Structure– Route structure– Capacity– Sectorisation– ATS airspaces

AIS– AIRAC Non-Adherance– ATS Route Description Inconsistencies

Page 17: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ESARR 2 and AST

Categories of Causes (4)Company structure and Management Policy– Safety Management System– Management/personnel policy– Institutional arrangements– Operational line management

Regulatory activity– Regulation– Approval process

Page 18: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

Main Areas for Harmonisation

TAXONOMY – especially for contributing/causal factors/causesSeverity & Risk of RecurrenceApplication of the same techniques and tools during investigation– Data collection– Analysis and reconstruction– Severity and risk assessment– Safety Recommendation– Follow up– Trend analysis– etc

Page 19: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

Notification

Factual Information

Analysis

Assessment of need for

investigation

Requirement for

immediate action

Severity Assessment

Report andExchange

Preliminary Report

Follow-up

LessonDissemination

Final report

No

dela

yN

o de

lay

96 h

ours

max

imum

96 h

ours

max

imum

As

quic

kly

as p

ract

ical

ly p

ossi

ble

As

quic

kly

as p

ract

ical

ly p

ossi

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As

pres

crib

edA

s pr

escr

ibed

ASA

PA

SAP N

o de

lay

No

dela

y

IF p

resc

ribe

dIF

pre

scri

bed

IF p

resc

ribe

dIF

pre

scri

bed

Reconstruction

Conclusions

Recommendations

Tool 1

Tool 2

Tool 3 Tool 4

Tool 5Tool 6

Tool 7 Tool 8

Page 20: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

ReasonReason--based SOAM Modelbased SOAM Model

Organisational and System Factors

“Unsafe

Acts”

Latent ConditionsActive

Failures

Contextual Conditions Human

Involvement

Limited window/sof opportunity

Absent or Failed Barriers

ACCIDENT

People, Task, Environment

(adapted from Reason, 1990)

Page 21: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

Grouping Contributing Factors (ref SOAM – EAM2-GUI8)

LIVEWARE

Organisational Factors

Human Performance/ Involvement

TE; WM; AL; CIC; OC; CG; PP; MM; EI; RM; CM; EE

Memory; Perception & Vigilance; Planning & Decision Making; Response Execution;

Rule Breaking & Violations

Contextual Conditions Workplace Cond; Org Climate; Attitudes & Personality; Human Perf Limitations; Physiog & Emotional Factors

Absent/ Failed Defences

Awareness; Restriction; Detection; Control & Interim Recovery

Page 22: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

Example - Organisational Factors

The organisational and system factors (failures) which created, or allowed, the

prevailing contextual conditions

The organisational and system factors (failures) which created, or allowed, the

prevailing contextual conditions

“Does the item describe an aspect of an organisation’s culture, systems, processes or

decision-making that existed before the occurrence and which resulted in the contextual conditions or

allowed those conditions to continue?”

“Does the item describe an aspect of an organisation’s culture, systems, processes or

decision-making that existed before the occurrence and which resulted in the contextual conditions or

allowed those conditions to continue?”

Definition:

Check Question:

Page 23: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

Organisational Factors (ref EAM2-GUI8 – SOAM)

TR Training

WM Workforce Management

AC Accountability

CO Communication

OC Organisational Culture

CG Competing Goals

PP Policies and Procedures

MM Maintenance Management

EI Equipment and Infrastructure

RM Risk Management

CM Change Management

EE External Environment

Page 24: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

Training (TR)

The factors relating to the suitability and quality of training provided by the organisation for staff involved in conducting tasks related directly to the occurrence. These may include issues to do with the design, structure, knowledge content, duration, delivery

methods, assessment methods, and recurrence of worker education processes.

The factors relating to the suitability and quality of training provided by the organisation for staff involved in conducting tasks related directly to the occurrence. These may include issues to do with the design, structure, knowledge content, duration, delivery

methods, assessment methods, and recurrence of worker education processes.

Workforce Management (WM)

The factors relating directly to the management of operational personnel within the organisation. These include HR policies and

practices that impact on employee workload, oversight, performance and morale, such as organisational structure, work

design, rostering, tasking, manning, experience levels, remuneration and reward systems, but exclude training issues.

The factors relating directly to the management of operational personnel within the organisation. These include HR policies and

practices that impact on employee workload, oversight, performance and morale, such as organisational structure, work

design, rostering, tasking, manning, experience levels, remuneration and reward systems, but exclude training issues.

Page 25: AST Overview - skybrary.aero · AST Overview European Organisation for the Safety of Air Navigation. ESARR 2 and AST ESARR 3 USE OF SAFETY MANAGEMENT SYSTEMS BY ATM SERVICE PROVIDERS

AST Overview

European Organisation for the Safety of Air Navigation