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MoCooTraSerTra
DRAFAugu
Appro
nteordiansirviceansp
FTust201
oved by
rey inatt-Hues port
18
y the AM
Mont
Bayted Puma
tatio
MBAG B
th Day,
y ArPuban
on P
Board of
Year
rea blic
Plan
f Direct
n
Monte
rey Bay Areaa Coordinateed Public Tra
Page Inten
nsit-Human
ntionally Left
Services Tra
t Blank
ansportation Plan
1
Monte
ContenExecutive
Chapter 1
Chapter 2
Introducti
A. Regio
B. Mon
C. San B
D. Sant
Chapter 3
A. Regio
B. Mon
C. San B
D. Sant
Chapter 4
A. Regio
B. Mon
C. San B
D. Sant
Chapter 5
Appendix
rey Bay Area
ntse Summary ...
1 ‐ Introductio
2 – Transport
ion ................
onal .............
terey County
Benito County
a Cruz County
3 ‐ Human Se
onal .............
terey County
Benito County
a Cruz County
4 ‐ Unmet Ne
onal .............
terey County
Benito County
a Cruz County
5 – Next Step
x ....................
a Coordinate
.....................
on .................
ation Service
.....................
.....................
....................
y ...................
y ...................
rvice Transpo
.....................
....................
y ...................
y ...................
eds Assessme
.....................
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y ...................
y ...................
s ...................
.....................
ed Public Tra
.....................
.....................
es and Provid
.....................
.....................
.....................
.....................
.....................
ortation Need
.....................
.....................
.....................
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ent ...............
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.....................
nsit-Human
......................
......................
ers ................
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ds ..................
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ansportation
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2
....... 3
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..... 10
..... 10
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..... 32
..... 33
..... 33
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..... 37
..... 39
..... 42
..... 43
Monte
ExecuThe Feder
Transport
delivery t
individual
services.”
Regional T
has produ
guidance
Surface Tr
region’s lo
funding u
The Mont
transport
Regional T
(SBtCOG);
(MST) hav
service ad
service tra
This CPTP
gaps and
identified
increasing
services; e
transport
Strategies
funding va
resources
AMBAG, t
Monterey
consensu
transport
AMBAG re
comment
AMBAG B
rey Bay Area
utiveSural Transporta
tation Plan (C
hat identifies
ls with limited
The Associat
Transportatio
uced the regio
from the Mo
ransportation
ong‐range Me
nder the Elde
terey Bay Reg
ation partner
Transportatio
; Santa Cruz M
ve also worke
dvocates, as w
ansportation.
P incorporates
improving th
by the contr
g the frequen
establishing m
ation services
s for meeting
ary between
s and funding
the Regional T
y Bay Region i
s building am
ation disadva
eleased the D
ts received ar
Board of Direc
a Coordinate
ummaryation Authori
CPTP) as a “un
s the transpor
d incomes, an
tion of Monte
on Planning A
on’s CPTP. As
ving Ahead fo
n (FAST) Act, A
etropolitan T
erly Persons a
gion’s CPTP ha
rs. The Transp
on Commissio
Metropolitan
ed with local t
well as memb
.
s these needs
e manageme
ibuting agenc
ncy and hours
mobility mana
s to farmwor
these needs
Monterey, Sa
. However, a
Transportatio
is that there i
mong regional
antaged.
Draft CPTP on
e included in
ctors on Nove
ed Public Tra
yity defines a C
nified, compre
rtation needs
nd lays out st
erey Bay Area
Agencies (RTPA
the Metropo
or Progress in
AMBAG is req
ransportation
and Persons w
as been prep
portation Age
on (SCCRTC); t
Transit Distri
transportatio
bers of the pu
s and present
nt of mobility
cies include e
s of operation
agement prog
kers.
and the prior
anta Cruz and
common the
on Planning A
is an increasin
planning par
August 20, 2
Appendix D.
ember 14, 201
nsit-Human
Coordinated P
ehensive stra
of individual
rategies for m
a Governmen
As) and publi
olitan Plannin
n the 21st Cen
quired to pro
n Plan. The CP
with Disabiliti
ared collabor
ency of Monte
the Council o
ict (Santa Cru
n providers, c
blic to identif
ts innovative
y services. So
expanding ser
n of existing ro
grams; replac
ritization of p
d San Benito C
eme emerging
Agencies and t
ng need and
rtners with re
2018 for a 45‐
The final plan
18.
Services Tra
Public Transit
tegy for publ
ls with disabil
meeting these
ts (AMBAG),
ic transit ope
ng Organizatio
ntury (MAP‐2
duce this pla
PTP establish
es (Section 5
ratively by AM
erey County (
of San Benito
uz METRO); an
community o
fy the existing
implementat
ome of the reo
rvice to under
outes; provid
cing old vehic
projects plann
Counties give
g from the wo
the Public Tra
importance f
egard to meet
‐day public re
n is expected
ansportation
t‐Human Serv
lic transporta
lities, older a
e needs, and
in collaborat
rators in the
on for the reg
21) and the Fi
n for incorpo
es project eli
310).
MBAG and its
(TAMC); the S
County Gove
nd Monterey
organizations
g gaps and ne
tion strategie
occurring tran
rserved locat
ding same day
cles; and prov
ned for receiv
en differences
ork and plann
ansit Operato
for further co
ting the need
eview period.
d to be approv
Plan
vices
tion service
dults, and
prioritizes
ion with the
tri‐county are
gion and with
xing America
oration into th
gibility for fe
regional
Santa Cruz Co
rnments
y–Salinas Tran
and human
eeds in huma
s for closing t
nsit needs
ions and
y paratransit
viding
ving future fe
s in existing
ning between
ors within the
ordination an
ds of the
A summary o
ved by the
3
ea,
h
a’s
he
deral
ounty
nsit
an
the
deral
e
nd
of
Monte
Chapte
Purpose o
The Mont
planning d
and priori
Federal tr
that proje
for Senior
developed
represent
participat
The four r
1. A
n
2. A
ca
so
3. St
an
4. P
fe
While MA
(FTA) defi
delivery t
individual
services.”
The CPTP
private, a
preparatio
and provi
needs thr
The Assoc
Transit (M
1 Federal R
rey Bay Area
er1‐Intro
of the Plan
terey Bay Reg
document tha
itizes strategi
ransit law, as
ects selected f
rs and Individ
d Coordinate
tatives of pub
tion by memb
required elem
n assessment
on‐profit);
n assessment
an be based o
ophisticated d
trategies, act
nd needs, as
riorities for im
easibility for i
AP‐21 does no
nes coordina
hat identifies
ls with limited1
must been d
nd non‐profit
on and imple
ders in the M
oughout Mon
ciation of Mo
MST), San Ben
Register Notice
a Coordinate
oduction
gion Coordina
at identifies t
es and projec
amended by
for funding u
uals with Dis
d Plan. The P
blic, private an
bers of the pu
ments are:
t of available
t of transport
on the experi
data collectio
ivities, and/o
well as oppor
mplementatio
mplementing
ot define the
ated plan as “
s the transpor
d incomes, an
eveloped thr
t transportati
mentation of
Monterey Bay
nterey, San B
nterey Bay A
nito Council of
e (Vol. 71, No. 5
ed Public Tra
ated Public Tr
the transporta
cts to help me
Moving Ahea
nder the Fed
abilities Prog
lan must be d
nd non‐profit
ublic.
services and
tation needs f
ences and pe
on efforts, and
or projects to
rtunities to ac
on based on r
g specific stra
term “coordi
a unified, com
rtation needs
nd lays out st
ough a proce
ion and huma
f this plan wil
Region, and s
enito and San
rea Governm
f Governmen
50), March 15,
nsit-Human
ransit‐Human
ation needs o
eet their loca
ad for Progre
eral Transit A
ram (referred
developed th
t transportati
current trans
for seniors an
erceptions of t
d gaps in serv
address the i
chieve efficie
resources (fro
tegies and/or
nated plan,”
mprehensive
of individual
rategies for m
ess that includ
an services pr
l improve coo
strengthen tr
nta Cruz Coun
ents (AMBAG
nts (SBtCOG),
2006, p. 1345
Services Tra
n Services Tra
of seniors and
al transportat
ss in the 21st
Administratio
d to as Sectio
rough a proce
on and huma
sportation pr
nd persons w
the planning
vice;
dentified gap
ncies in servi
om multiple p
r activities.
the Federal T
strategy for p
ls with disabil
meeting these
des input from
roviders, as w
ordination be
ransportation
nties.
G), Caltrans D
Santa Cruz C
58.
ansportation
nsportation P
d individuals w
tion needs.
t Century (MA
n’s (FTA’s) En
on 5310) be in
ess that inclu
an services pr
roviders (pub
ith disabilitie
partners or o
ps between cu
ce delivery; a
program sour
Transportatio
public transpo
lities, older a
e needs, and
m representa
well as the pu
etween transp
n services for
District 5, Mon
ounty Region
Plan
Plan (“CPTP”)
with disabiliti
AP‐21), requir
nhanced Mob
ncluded in a lo
udes
roviders and
lic, private an
s. This assess
on more
urrent service
and
rces), time, an
on Administra
ortation serv
dults and
prioritizes
tives of publi
blic. The
portation syst
those with sp
nterey‐Salina
nal Transporta
4
is a
ies
res
bility
ocally
nd
sment
es
nd
ation
ice
ic,
tems
pecial
s
ation
Monte
Commissi
Transport
These reg
interested
consultati
conducted
with an in
with disab
By coverin
whole, th
comprehe
Project Id
Transport
provide fu
purposes.
can be us
for social
including
Another c
program r
matched w
be used fo
revenues,
from adve
contributi
supported
A review o
providers
their purp
Funding fo
funds: Fed
California
provided
Enhanced
The Coord
Moving A
rey Bay Area
on (SCCRTC),
tation Agency
gional plannin
d parties and
ion efforts ar
d by each of t
nterest in the
bilities and lo
ng a diverse s
e CPTP provid
ensive vision
dentification a
tation funding
unds for trans
. Transportat
ed and applie
service trans
both public a
complexity wi
requires that
with other fe
or the local sh
, private dona
ertising and c
ions can be co
d.
of federal, sta
is presented
pose, how fun
or public tran
deral Section
sales tax rev
of other fund
d Mobility of S
dinated Plan w
head for Prog
a Coordinate
Santa Cruz M
y of Monterey
ng partners ha
the public to
e described a
the planning
provision and
w income ind
set of transpo
des an all‐inc
of special nee
and Funding
g in California
sit and paratr
ion funding p
ed for (or clai
portation com
and private se
ith federal fu
a share of to
deral Depart
hare include:
ations, revenu
concessions. N
ounted towa
ate and local
in Table 1‐1
nds can be us
nsportation in
5311 funds i
venues. These
ding sources t
Seniors and I
will inform pr
gress in the 2
ed Public Tra
Metropolitan
y County (TAM
ave coordinat
o participate i
and documen
partners both
d accessibility
dividuals.
ortation topic
lusive snapsh
eds transport
a is complex.
ransit services
programs are
med) through
me from a va
ector sources
nding progra
tal program c
ment of Tran
state or loca
ue from hum
Non‐cash fund
rd the local m
funding prog
at the end of
ed, who is eli
n rural Califor
ntended for r
e two funding
that are availa
Individuals w
riorities and c
1st Century A
nsit-Human
Transit Distri
MC) have coo
ted efforts an
n the creation
ted in the fol
h collectively
y of transport
s relevant to
hot of the reg
tation in the f
Federal and s
s. Sales tax re
subject to ru
h federal, stat
riety of non‐t
.
ms is the loca
costs be deriv
sportation fu
l appropriatio
an service co
ds such as do
match as long
grams for pub
f this chapter.
igible to apply
rnia counties
rural areas, a
g programs ar
able for publi
with Disabilitie
certify project
Act (MAP‐21)
Services Tra
ct (Santa Cru
operated in th
nd provided n
n of this plan
llowing sectio
and individu
tation service
individual loc
ion’s availabl
future.
state formula
evenues are a
les and regul
te and region
traditional tra
al match requ
ved from loca
unds. Example
ons; non‐DOT
ontracts, priva
onations, volu
as the value
blic transit age
. The table sh
y and other r
is dependent
nd TDA funds
re described b
ic transit and
es Program (S
ts receiving fu
(the previou
ansportation
uz METRO) an
he preparatio
numerous opp
. These outre
ons, and invo
ally to engag
es for the elde
calities and th
le services an
a and discretio
also used for
ations that di
nal levels of g
ansportation
uirements. Ea
al sources, an
es of local ma
T federal fund
ate donations
unteer service
of each is do
encies and so
hows funding
relevant infor
t primarily on
s generated t
below. A brie
social service
(Section 5310
unds authoriz
s federal tran
Plan
nd the
on of this plan
portunities fo
each and
lve activities
e communitie
erly, individua
he region as a
nd a
onary progra
public transit
ictate how th
overnment. F
funding prog
ach federal
d may not be
atches which
ds, dedicated
s and revenue
es, or in‐kind
ocumented an
ocial service
programs an
rmation.
n two sources
hrough State
f overview is
e transportat
0)
zed under bo
nsportation
5
n.
or
es
als
a
ms
t
hey
Funds
grams
e
may
tax
e
nd
nd
of
e of
tion.
oth
Monte
funding a
Planning r
planning r
with Disab
coordinat
Public Tra
1
se
2
p
n
3
tr
re
As amend
and Disab
program i
programs
transport
In 2012, t
5316, and
Freedom
Caltrans s
Caltrans is
certify tha
each State
urbanized
Projects s
human se
ELIGIBLE R
Dp
Supin
rey Bay Area
uthorization f
requirements
requirements
bilities Progra
ted planning r
ansit‐Human S
. That project
ervices transp
. That the coo
articipation b
onprofit tran
. That “to the
ransportation
ecipients of g
ded under MA
bled Program)
is intended to
to serve the
ation services
he passing of
d transferred
program (531
serves as the
s required to
at projects fu
e’s share of t
d areas (over
selected for 5
ervices transp
RECIPIENTS AND
esignated Reopulation). ubrecipients:rivate non‐pndirectly thro
a Coordinate
from 2012) a
s specific to th
s identified un
am (Section 5
requirements
Services Tran
ts selected ar
portation plan
ordinated pla
by seniors, ind
sportation an
e maximum ex
n services assi
rants from th
AP‐21, the FA
) and New Fre
o enhance mo
special need
s and Americ
f MAP‐21 elim
its functions
17) and trans
designated re
select projec
nded are incl
he target pop
200,000).
310 funding m
portation plan
D SUBRECIPIEN
ecipient or a
states or lorofit organizugh a recipie
ed Public Tra
nd the Fixing
he authorizat
nder MAP‐21
5310). Section
s under the FA
sportation Pl
e “included in
n.”
n “was devel
dividuals with
nd human ser
xtent feasible
isted by othe
he Departmen
ST Act contin
eedom progr
obility for sen
s of transit‐de
ans with Disa
minated the Jo
into the 5307
ferred its fun
ecipient for th
cts for use of f
uded in the C
pulations and
must be inclu
n. Section 531
NTS:
a State rece
ocal governmations, or opnt.
nsit-Human
America’s Su
tions are desc
for the Enha
n 5310 remain
AST Act. In re
an, the FAST
n a locally dev
oped and app
h disabilities,
rvice provider
e, the services
r Federal dep
nt of Health a
nues to conso
am eligibilitie
niors and pers
ependent po
abilities Act (A
obs Access Re
7 and 5311 pr
nctions into th
hese funds fo
federal funds
Coordinated P
are apportio
uded in a loca
10 program in
eiving a gran
ment authoritperators of p
Services Tra
urface Transp
cribed below.
anced Mobilit
ns the only fu
elation to the
Act requires:
veloped, coo
proved throu
representativ
rs, and other
s funded will
partments and
and Human Se
olidate the pre
es into a singl
sons with disa
pulations bey
ADA) complem
everse Comm
rograms. MA
he 5310 prog
or the state. A
s through a co
Plan. The fund
oned to areas
lly developed
nformation is
nt directly (f
ties (for areapublic transp
ansportation
portation (FAS
. The FAST Ac
ty of Seniors a
unding progra
locally devel
:
rdinated pub
ugh a process
ves of public,
members of
be coordinat
d agencies,” i
ervices.
evious 5310 p
e formula ba
abilities by pr
yond the trad
mentary para
mute (JARC) p
P‐21 also elim
ram.
As designated
ompetitive pr
ds are apport
under 200,0
d, coordinate
described be
for all areas
as under 200portation tha
Plan
ST) Act (2015
ct retains the
and Individua
am with
oped Coordin
blic transit‐hu
that included
private, and
the public.”
ted with
including
program (Elde
sed program
roviding fund
ditional public
atransit servic
rogram, form
minated the N
d recipient,
rocess, and to
tioned based
00, and large
d public trans
elow:
s over 200,0
0,000 populaat receive a
6
).
same
als
nated
man
d
erly
. The
s for
c
ces.
merly
New
o
on
e
sit‐
000 in
ation), grant
Monte
ELIGIBLE P
C A
pw(T
Thex
• A
STATEWID
60 20 20
FUNDING:
• Fu
w
FUNDS AV
A Tr H P
C FT FT
M
As a plann
the priorit
rey Bay Area
PROJECTS:
apital, Operat least 55% orojects plann
with disabilitiTraditional 53he remainingxpenses and Pu Pu
de Alt
dist most, 10% i
E FUNDING FO
0% to designa0% to states f0% to states f
unds are app
with disabilitie
Fese
Fe
VAILABLE FOR F
pproximatelyransit fundingighway fundirojects are furedits (Toll CrTA mandatesTA mandatesManagement p
ning tool, the
tization of pro
a Coordinate
ting, Adminisof program fued, designedes when pu310 Projects).g 45% may beNew Freedomublic transporublic transpoecrease relianternatives tosabilities. s allowed for
ORMULA:
ated recipienfor small urbafor rural area
ortioned for
es.
ederal share rvices) is 80%ederal share f
FY2016‐FY20
y $305 Billion g formula prong formula punded 100% wredits) that at least that no morprojects.
CPTP identif
ojects in the
ed Public Tra
stration unds must be and carried ublic transpo e used for anm‐type projecrtation projecortation projence by individo public tra
r program adm
ts in urbanizeanized areas as
urban and ru
for capital p%. or operating
20:
over 5 years,ograms increarograms boowith Federal f
55% of fundie than 45% o
ies a set of st
region seekin
nsit-Human
e used on capout to meet ortation is i
y other eligibcts: cts that exceeects that imuals with disansportation
ministration.
ed areas with(under 200,0
ral areas base
projects (incl
assistance is
, including $2ased by 9 persted 5.5 percfunds upon FT
ng is used forof funding be
trategies and
ng federal fun
Services Tra
pital projectsthe special ninsufficient,
ble purpose,
ed the requiremprove accesabilities on cothat assist
h populations 00 populatio
ed on the nu
luding acquis
50%.
281 billion in Hcent in FY 20cent in FY 201TA approval o
r vehicle and used for Ope
programs an
nding assistan
ansportation
s that are pubneeds of senioinappropriat
including cap
ements of thess to fixed romplementarseniors and
over 200,000n).
mber of senio
sition of pub
Highway Trus16, about 2 p16, about 2 peof Transporta
other equipmerating Assist
d establishes
nce. FTA now
Plan
blic transportors and indive, or unava
pital and ope
e ADA. route servicery paratransitd individuals
0.
ors and indiv
blic transport
st Fund progrpercent thereercent thereaation Develop
ment projectstance and Mo
s a framework
requires proj
7
tation iduals ailable
rating
e and t. with
iduals
tation
rams after after pment
s. obility
k for
jects
Monte
funded th
transit‐hu
Elderly Pe
formula t
state. The
spent any
As the des
applicatio
its regiona
Transport
The Califo
entity tha
State Tran
LTstthfup
Ptriswm“um
STbymtr
Role of Co
AB 120 Transportguidance of paratra
2 Federal R
rey Bay Area
hrough the pr
uman services
ersons and Pe
hat accounts
ese funds are
ywhere in the
signated reci
on forms and
al partners.
tation Develo
ornia Transpo
at are locally d
nsit Assistanc
TF revenues tatewide. Thehat county. Inunds may beedestrian or brior to apprransportations expected to whether theremeet.” Each Runmet transitmeet must be TA are revenuy the local tra
may be allocaransportation
onsolidated T
authorized tation Develoexists as to eansit services
Register Notice
a Coordinate
ograms listed
s transportati
ersons with D
for the numb
distributed v
state, includ
pient of these
establish sele
opment Act (T
ortation Deve
derived and lo
ce Fund (STA)
are recurrine ¼ cent is din counties wie allocated ubicycle projecroving TDA fn, or facilities consult with
e are unmet egional Transt need” and “funded beforues derived fansportation ated to othen services.
Transportatio
the establisopment Act (Texpectations o.
e (Vol. 71, No. 5
ed Public Tra
d below be “d
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, Section 223
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erey County and inform tse experiencincommunity lagency is thecial status an
T in partnersenior centers
transportatioA Outpatient Cfairs Office.
pendix A.
Services Tra
that collabothe general ng homelessnlife and meeterefore of pard undetermin
hip with the s, and offer $
on of MonteClinic. Vetera
ansportation
orates with lopublic and hness. More st basic needsrticular supponed housing a
various citie$14 vouchers
rey County vans may acce
Plan
ocal organizaelp shape pospecifically, Shs by assistingort to low inaccommodat
es and comms with a $3 c
veterans to thess medical ce
17
ations, olicies helter g with ncome ions.
munity co‐pay
he VA enters
Monte
C. S
Agencies
COUNCIL O
The Counbetween Governmetransportpublic traof DirectoBoard of 3:00 p.m.
COUNCIL O
SSTAC coproviderswith disageographconsolidameets bi‐Council of
SAN BENIT
Formed inof funds tthe Countof City Cofrom the Board of S
SBtCOG isNeeds Heforum forservice (Cof commeCoordinat
Fixed Rou
SAN BEN
Under thelargest ptransport
Th D
rey Bay Area
SanBenito
and Councils
OF SAN BENITO
cil of San Benthe Cities ofent is the ation for Sannsportation, ors consists oSupervisors fat 481 4th St
OF SAN BENITO
nsists of mem, advising SBtabilities, and y and minorited transpor‐monthly on tf Governmen
TO COUNTY LO
n 1990 througthrough the Sty through Coouncil membeCounty. The BSupervisors C
s required byearings, and tr residents, trCounty Expresentary from ted Plan.
ute Transit
ITO COUNTY
e name Counublic transit ation to resid
hree Fixed Roial‐A‐Ride an
a Coordinate
oCounty
s
O COUNTY GOV
nito County Gf Hollister anregional tra Benito Counand providin
of City Councifrom the Coutreet, Holliste
O GOVERNMEN
mbers appointCOG on matpersons of ity representtation servicethe 4th Fridats Conferenc
OCAL TRANSPO
gh a Joint PowSBtCOG. The ounty Expressers from the CBoard meets Chambers.
y the guidelihese hearingransit users, ss and Jovenea recent Un
Y EXPRESS
nty Express, service in
dents and visit
oute Services d Paratransit
ed Public Tra
VERNMENTS (S
Governmentsnd San Juan Bansportation nty. Some exag emergencyl members frnty. The Couer, CA at the B
NTS SOCIAL SER
nted by SBtCOtters related tlimited meaation by have agency, anay at 9:30 a.me Room.
RTATION AUTH
wers AgreemeAuthority ads and JoveneCities of Hollievery 3rd Th
nes of the Tgs are held anand communes de Antaño)nmet Needs H
the San Benithe County. tors to San Be
to the City ofServices to t
nsit-Human
SBTCOG)
s was formed Bautista and planning a
amples of its y roadside calrom the Citiencil of GoverBoard of Supe
RVICES TRANSP
OG from a brto transportaans. The Advving ten memd members fm. at 330 Tre
HORITY (LTA)
ent, the Locadministers ands de Antaño.ister and Sanursday at 3:0
Transportationnnually, usualnity members) and identifyHearing is lis
ito County LoCounty Exp
enito County
f Hollister he Cities of H
Services Tra
in 1973 throthe County
agency and efforts are thll boxes. The s of Hollisterrnments Boarervisors Cham
PORTATION AD
road spectrumation accessibvisory Councmbers from sofrom the comes Pinos Road
l Transportatd operates p The Authori Juan Bautist00 p.m. at 481
n Developmelly around Fes to express y needs for nested in the “
ocal Transpopress provide. Services inc
Hollister, San J
ansportation
ough a Joint Pof San Benitis committ
he Highway 2Council of Gor and San Juard meets evembers.
DVISORY COUN
m of social sebility for the eil strives to ocial service mmunity. Thed, Suite C7, H
tion Authorityublic transpoty’s Board ofta and the Bo1 4th Street, H
ent Act to hoebruary. The hconcerns witew transit ser“Unmet Need
rtation Authoes convenienlude:
Juan Bautista
Plan
Powers Agreeto. The Counted to impr25 Bypass, fuovernments n Bautista anry 3rd Thursd
NCIL (SSTAC)
ervices and telderly, indivachieve balaorganizatione Advisory CoHollister CA a
y receives a vortation servif Directors cooard of SuperHollister, CA a
old Unmet Thearings provth the local trvices. An exads” section o
ority operatent and affor
a, and Tres Pin
18
ement ncil of roving nding Board nd the day at
transit iduals anced s, the ouncil at the
ariety ces in onsists visors at the
Transit vide a transit ample of the
es the rdable
nos
Monte
InG
The Intercas: ValleyAMTRAK
In additioGovernmemodes oincluding environmworkers in
There is County.
Paratrans
In fiscal yParatransroute busprocess aon the saapplicatioPinos Roa
Intelligen
The LTA havailable the proce
Fi Pa U
Non‐Profi
JOVENES D
Since Mageneral wvariety of
Se M A Fa
In additioAuthorityprogram
rey Bay Area
ntercounty seilroy county Servicy Transportatin Gilroy.
on to adminisents for San f commutingcarpooling
ental benefitn traveling to
limited taxi s
sit
ear 2017/201sit services ars stops. Parand is valid foame day. Saon form may ad, C7, Hollist
nt Transporta
has minimal Ion County Exess of implem
ixed Route anaratransit Dispgraded Digiit Organizatio
DE ANTAÑO
y of 1975, Jwelfare of eldf services that
enior nutritioMeals on Whedult Day Careamily caregiv
n to these se to provide and transpo
a Coordinate
ervice connec
ce allows Coution Authorit
stering and oBenito Coung by providiand vanpoots, these alteo and from wo
service availa
18, County Exre provided foatransit eligibr three yearsme day servbe downloaer, CA 95023
tion Systems
ntelligent Traxpress and Spenting includ
nd Intercountspatch Softwatal On‐Board ons
ovenes de Aderly and indt include the f
on services eels e Center er support pr
rvices, Joveneout‐of‐countortation to i
ed Public Tra
cting Cities of
nty Express cty (VTA), Mo
perating Couty Rideshare ing valuable ols, to residernative modork.
able through
xpress providor individualsbility is deter. Paratransit ice is subjectded at www.
s and Technol
ansportation pecialized Traes the follow
ty routes and are Radios with
Antaño (Youthividuals withfollowing:
rogram
es de Antañoty non‐emergts senior lu
nsit-Human
Hollister and
ustomers to onterey‐Salina
unty Express, Program. Thinformation
dents and wdes of transp
Hollister Ta
ded 17,824 pas with disabilrmined by thservices mayt to a conven
w.SanBenitoCo
logy
Systems (ITS)ansportation fwing:
schedules av
GPS
h of Yesterye disabilities o
o is contractedgency transpnch program
Services Tra
d San Juan Ba
connect to otas Transit (M
the Authorithe Rideshare n regarding aworkers in portation ass
xi for reside
ara transit triities that havhe Authorityy be schedulenience fee aountyExpress
) and technofleet and serv
vailable on Go
ear) has beeof San Benito
d by San Beniortation, mem. The fares
ansportation
autista to San
ther public trMST), Caltrain
ty partners wProgram proalternative cSan Benito sist low inco
nts and visit
ips and 1,817ve difficulty ay through a sd up to 14 dand availabilits.org or requ
logy due to fvices. ITS tha
oogle Transit
en dedicated o County. Th
ito County Loedical and shs for the Ou
Plan
nta Clara Cou
ransit servicesn, Greyhound
with the Counomotes alterncommute opCounty. Be
ome resident
tors to San B
7 lift assisted accessing thesimple applicays in advancty. The Paratuested at 330
unding constt the LTA has
to improviney provide a
ocal Transporthopping assisut‐of‐County
19
nty in
s such d and
ncil of native ptions, esides s and
Benito
trips. e fixed cation ce and transit 0 Tres
traints s or in
ng the wide
tation stance Non‐
Monte
Emergencbelow. Th
List of No
A summa
rey Bay Area
cy Medical Trhere is no fare
on‐Profit Prov
ry of the prov
a Coordinate
ransportatione for transpor
viders
vider list is inc
ed Public Tra
n and the Medrtation to the
cluded in App
nsit-Human
dical Shoppine senior lunch
pendix A.
Services Tra
ng Assistanceh program.
ansportation
e Program far
Plan
res are in the
20
table
Monte
D. S
Agencies
SANTA CRU
The SCCRoversight income in
SCCRTC E
The Elderservice agfunding aphysical aTransportcommitteCruz Coun
SANTA CRU
This comparatransMETRO A
SCCRTC T
SCCRTC vMay 2018and the Sconcerns improvemincluding specializeinscriptionServices ASanta Clar
The UnmeidentifiedThe Unmtransportindividualrequired transport
rey Bay Area
SantaCruz
and Councils
UZ COUNTRY R
RTC, as the Rfunctions re
ndividuals and
ELDERLY AND D
ly & Disabledgencies and nd policy forand/or econotation Needs ee monitors anty and advise
UZ METRO AD
mittee is ansit issues. Thisccessible Serv
TRANSIT AND P
oluntarily ado8 and includeanta Cruz MEwere identi
ments in tranimprovemend services, sns for bus tAgency officera Counties.
et Needs Hea the shortageet Needs pration servicels. In additioby the Ameration services
a Coordinate
zCounty
s
REGIONAL TRA
Regional Tranegarding the d people with
DISABLED TRAN
d Transportatmembers ofr specialized tomic disabilitlist and dev
and plans fores SCCRTC, as
DVISORY COM
n advisory bos committee vices Transit
PARATRANSIT U
opts a list of ed needs idenETRO Board. fied and prisport for sennts in travel psuch as audiotransport. Loe and expand
aring highlighe of projects rocess and des to and frn there wereicans with Dis.
ed Public Tra
NSIT COMMISS
nsportation Pplanning, fu
h disabilities.
NSPORTATION A
ion Advisory f the public transportatioties. The E/D velops an Anr the entire s well as othe
MITTEE (MAC
ody to the Stook the plaForum (MAST
UNMET NEEDS
unmet transintified by theSixty‐nine georitized. Theniors, low incpaths and buo‐visual surveower prioritieding transit o
hted specific and programiscussion witrom training,e many needisabilities Act
nsit-Human
SION (SCCRTC
Planning Agending and p
ADVISORY COM
Committee iswho meet e
on to serve SaTAC developnual Report network of ser decision ma
C)
Santa Cruz Mce of the MeTF).
HEARINGS
it needs annue E/D TAC, theneral, paratre highest pricome/welfareus facilities. Teillance systees include imoptions betwe
mandates unms that serve th service pr, employmends for new pt that would
Services Tra
C)
ency, is requrovision of t
MMITTEE (E/D
s a group of tevery two manta Cruz Cops the first dto outline wspecialized trakers, on rela
METRO Boaretro Users Gr
ually. The mohe Santa Cruansit/specialiiorities advoe recipients, The medium‐ems, multi‐rimproving theeen Montere
nder FTA Sectindividuals wroviders idennt and childublic transpoassist individ
ansportation
uired to perftransportatio
D TAC)
transportatiomonths to deunty's seniordraft of the Uwork tasks toransportationated issues.
d of Directooup (MUG) a
ost recent adoz METRO Adized, and trancate more fand resident‐level concerde discount e Consolidateey, Santa Cru
tion 5310. Hwith disabilitientified a numdcare serviceortation serviduals with dis
Plan
orm a numbn for seniors
on providers, etermine planrs and peopleUnmet Specio be pursuedn services in
ors on transitand the Santa
option occurvisory Commnsit transportfunding for sts with disabns concentracards, and Bed Transportuz, San Benito
High priority nes and the elmber of needes to low inices beyond sabilities to a
21
ber of s, low
social nning, e with alized . This Santa
t and a Cruz
red in mittee, tation safety ilities, ate on Braille tation o and
needs derly. ds for ncome those assess
Monte
Fixed Rou
SANTA CRU
Santa Crufeatures apermits awalk up distance o
Totally oraccompanIn the busin the froaccompanfree instrbus. In ad
Santa CruSanta Cru
to urban a
Paratrans
ParatransprovidersBridges Li
SANTA CRU
Santa Crufixed rouaccommosome or ariders whdisabilitie
Infr
Inb
Vse
It should Transit Ce
rey Bay Area
ute Transit
UZ METROPOL
uz Metropolitand facilities a secure asceand down ston and off bu
r partially blnied on a trans, stops are annt of the busnied by one auction to senddition, fare d
z METRO runuz where ride
and rural resi
sit
sit, shared‐ridin Santa Cruzft Line.
UZ METRO PA
uz METRO Parte bus servicodates individall of the timeho have disabs, and meet t
ndividuals whrom any accesndividuals witoarding or disisitors who hervice per 365
be noted thenter for inter
a Coordinate
LITAN TRANSIT
tan Transit Daccommodat
ent on and detairs. In addises. “Priority
ind, deaf/hensit bus by a gnnounced by assist the he
attendant whniors and peodiscounts are
ns express burs can conne
dents, and co
de and door‐z County. The
RACRUZ
raCruz is the ce to originsduals who aree, and who abilities as a rthe specific q
ho, because ssible vehicleth impairmensembarking lohave been cer5 day period
at Santa Crur‐regional par
ed Public Tra
T DISTRICT (ME
District is servte almost all escent off buition, buses seating” is av
aring impaireguide, signal,an electronic
earing impaireo rides for freople with dis offered for in
ses frequentlct with the H
onnections w
to‐door trane two main pr
ADA‐requireds and destinae unable to iare eligible unresult of permualifications:
of their disae nt‐ related coocation rtified by ano
z METRO Paratransit trips
nsit-Human
ETRO)
ved by the Sresidents in
uses for persinclude a “knvailable for p
ed and pers or service doc enunciator fed. Every peree. Santa Cruabilities whondividuals wi
ly and has recHwy 17 expres
with Santa Cla
sportation seroviders are S
d service thatations withinindependentlnder ADA 199manent or te
bility, cannot
onditions tha
other transit s
raCruz also as.
Services Tra
Santa Cruz MSanta Cruz. ons with whneeling” devassengers in
ons with disog that is espfor the total orson with a diuz METRO cono want instruth disabilities
cently improvss. This provi
ara County f
ervices are oSanta Cruz M
t complemenn ¾ mile of ly use fixed r90. ParaCruz emporary phy
t independen
at prevent th
system than
accommodat
ansportation
METRO bus syFor exampleeelchairs, anvice that redwheelchairs.
sabilities havpecially traineor partially blisability also nducts “Mobction and asss and seniors.
ved service frides improve
for interregi
ffered by a nETRO ParaCru
nts Santa Cruexisting busroute buses highlights thysical, cognit
ntly board, r
hem from get
ADA are elig
es pick‐ups a
Plan
ystem. The ve, ramp equipd those unabuces the ste
ve the right d for this purlind. Scrollinghas the right ility Training”sistance ridin.
rom Watsonvd inter‐city se
onal trips.
number of seuz and Comm
z METRO’s res routes. Pardue to a disae population tive, or psych
ride, or disem
tting to or fr
gible for 21 da
at the Watso
22
ehicle pment ble to epping
to be rpose. g signs to be ” with ng the
ville to ervice
ervice munity
egular raCruz ability of its
hiatric
mbark
rom a
ays of
onville
Monte
COMMUNI
Communiprovide "provided and by cdestinatiotransportnearly thrin Santa C
UNIVERSIT
The Univprovides atemporar
Non‐Profi
Agencies specializeCenter usresidents
List of Pro
A summa
rey Bay Area
ITY BRIDGES
ity Bridges is "Transportatito county rescontract withons and “safeation to origree decades tCruz County.
TY OF CALIFORN
versity of Caa Disability Vy disabilities
it Organizatio
such as the Ad transportases volunteerwho are not
oviders
ry of the prov
a Coordinate
a 30 year oldon for Indepsidents who hh private opty net” transgins or destinthis agency h
NIA, SANTA CR
lifornia, Santan Service, a to access the
ons
American Redation servicesr drivers to peligible for ot
vider list is inc
ed Public Tra
d non‐profit, wpendent Livihave disabilitierators. Theportation to snations outsias been the d
RUZ TRANSPOR
ta Cruz’s Tracomplimenta
e UCSC campu
d Cross, the Ms to clients trovide rides ather transpor
cluded in App
nsit-Human
whose goal fong." Nearly ies, elderly or majority ofseniors and pde the ParaCdesignated C
RTATION AND P
ansportation ary paratransus and fully pa
Mental Healththat meet thand companirtation service
pendix A.
Services Tra
or the Lift Lin100,000 door frail by bothf rides are tpeople with dCruz service onsolidated T
PARKING SERV
and Parkingsit service forarticipate in t
h Client Actioheir eligibilityionship to maes.
ansportation
ne transportaor‐to‐door rih the in‐houseto senior misabilities wharea or eligTransportatio
VICES DEPARTM
g Services Dr individuals wthe UCSC cam
on Network ay requiremenany of the re
Plan
ation programdes per yeae Lift Line proeal sites, mho need speciibility criteriaon Services Ag
MENT (TAPS)
epartment (with permanempus environm
and others prnts. The Voluegion’s frail e
23
m is to ar are ogram edical alized a. For gency
TAPS) ent or ment.
rovide unteer elderly
Monte
ChapteMany peowheelchaTransportneeds, areAccordingdisadvantlimited mrequiremespecializeimpaired
Special nedisadvantas: fixed rpick up pfederal, stransporttransit, anthe variet
In this ptransport
Cd
P Fo
4 Caltrans, http://www
rey Bay Area
er3‐Humople believe tir users. In ftation disadve those who g to the Calitaged shall incmeans.”4 A trents. Exampled health cenindividual wit
eeds transpotaged or withroute transit feople at the tate, and location servicend student trty of provider
lanning effoation. This inc
ounty and loisability popuublic transit or‐profit and
“Unmet Transw.dot.ca.gov/h
a Coordinate
manServihat individuafact, the termvantaged peoare unable toifornia Depaclude, but noansportationes of transit dter or an eveth a guide do
ortation is anh a special trafor the genercurb or doo
cal publicly fues largely fit ransportationrs or the diver
rt, the intencludes transp
cal human seulations
non‐profit co
sit Needs” and hq/MassTrans/
ed Public Tra
ceTranspals with speciam “transportople, otherwo transport thrtment of Trot be limited t disadvantagdependent usening concertg traveling to
y mode of tansportation ral public; speor; demand reunded transpinto a numbn services. Thrsity of peopl
nt is to useportation serv
ervice depart
ontractors
“Reasonable t/DOCS_PDFS/t
nsit-Human
portational transportattation disadvwise known hemselves duransportationto, the elderlyged person mser could inclt, a veteran to visit his pare
ransportationneed. This in
ecialized serviesponse or dortation. Theber of categohese designate they serve.
the widest vices funded a
tments includ
o Meet” Definitdaunmet.pdf
Services Tra
nNeedstion needs arvantaged” coas individuaue to their agn (Caltrans), y, individuals may have diflude a frail eltraveling to Vents.
n used by thncludes busesices such as vdial‐a‐ride; voe different agories: humantions, howeve
possible inand provided
ding program
itions, p.1. Ava
ansportation
re only those overs a muchls with specge, income, o“transit depwith disabilitfferent types lderly womanVA medical ce
hose defined s that have rvans, ambulanolunteer drivegencies provi service traner, do not ad
terpretation d by the follow
ms for children
ailable at
Plan
with disabilith larger speccial transportr health condpendent or tties and persoof transport
n trying to geenters or a vi
as transportregular stops,nces and taxier services; oiding these snsportation, pdequately des
of special nwing:
n, the elderly
24
ties or ctrum. tation dition. transit ons of tation et to a sually
tation , such s that or any pecial public scribe
needs
y, and
Monte
A. RApproximpopulatio
disability,Communidisabilitieconsidere
The Depa
2 below p
within Mo
Santa Cru
within the
years, as s
5 The CalifoCommunit6 Departmehttp://www
Montere
San Benit
Santa Cru
Percentage
individuals
rey Bay Area
Regionalmately 740,78on may merit
age or incomity Survey ests, nearly 13 ped Below the
rtment of Fin
provides info
onterey, Sant
uz County is e
e region.6 By
shown in Figu
ornia Departmty Survey ent of Financew.dof.ca.gov/h
ey County
to County
uz County
Total
of Elderly, Disa
are in multiple p
a Coordinate
0 people curspecial transp
me status.5 B
timates, of thpercent is senPoverty Line.
nance (DOF) a
ormation rega
ta Cruz and Sa
expected to h
y 2040, 25 pe
ure 3‐1.
ent of Finance
. Population Prhtml/DEMOGR
Total
Population
413,350
57,892
269,538
740,780
abled and Low in
population grou
ed Public Tra
rently live in portation serv
Based on thehe total populniors, defined
T
also provides
arding the po
an Benito Co
have the large
ercent of San
e: E‐5 City/Cou
rojections July RAP/ReportsPa
Seniors
Per
Sen
50,269
6,418
36,208
92,895
ncome based on
ups and may be
nsit-Human
the Monterevices because
e California Dlation in the rd as persons
Table 3‐1
forecast data
opulation tre
unties for the
est proportio
nta Cruz Coun
nty Population
2018. pers/Projectio
rcent
niors Disabl
12% 37,8
11% 5,4
13% 26,9
13% 70,2
n DOF 2018 and
double counted
Services Tra
ey Bay Regioe of their pot
Department oregion almostover the age
a for each cou
nds for diffe
e years 2020,
on of its popu
nty’s populat
n Estimates and
ons/P3/P3.php
led
Percen
Disabled
848 9%
444 9%
82 10%
74 9%
d American Comm
d; i.e. a senior w
ansportation
n, and up to ential inabilit
of Finance (Dt nine percene of 65 years,
unty within th
rent senior c
, 2030, 2035 a
ulation (18%)
tion will be o
d 2012‐2016 A
. Accessed 2.2
nt
d
Be
Poverty L
% 66,2
% 6,2
% 39,2
% 111,7
munity Survey 2
with a disability.
Plan
37 percent oty to drive du
OF) and Ament has one or , and 15 perc
he region. Ta
citizen age co
and 2040. In
) be senior cit
over the age
American
8.09.
low
Line
Pe
Povert
289
224
211
724
2012‐2016 data
25
of the e to a
erican more
cent is
ble 3‐
ohorts
2020,
tizens
of 65
ercent
Below
ty Line
16%
11%
15%
15%
a. Some
Monte
M
rey Bay Area
Monterey
P
T
6
7
8
San
Benito
P
T
6
7
8
Santa
Cruz
P
T
6
7
8
a Coordinate
Population
Total 4
65‐69
70‐84
85+
Population
Total
65‐69
70‐84
85+
Population
Total 2
65‐69
70‐84
85+
Data from
ed Public Tra
T
2020 %
54,599
21,582 5%
35,915 8%
8,924 2%
2020 %
60,067
3,186 5%
4,787 8%
1,016 2%
2020 %
82,627
18,295 6%
27,388 10%
5,132 2%
m Department of
nsit-Human
Table 3‐2
2030 %
489,001
22,821
54,889 1
12,675
2030 %
66,693
3,903
8,176 1
1,634
2030 %
301,494
17,071
45,208 1
8,464
of Finance: P‐2: C
Services Tra
% 2035
504,523
5% 22,877
12% 59,084
3% 18,083
% 2035
70,117
6% 3,844
12% 9,451
2% 2,371
% 2035
309,176
6% 15,967
15% 46,982
3% 13,411
County Populati
ansportation
5 % 2
3 518,
7 5% 24,
4 13% 60,
3 4% 23,
5 % 2
7 73,
4 5% 3,
1 13% 10,
1 3% 3,
5 % 2
6 315,
7 5% 14,
2 15% 45,
1 4% 18,
ion Projections (
Plan
040 %
441
406 5%
841 13%
713 5%
040 %
432
337 5%
157 14%
259 4%
040 %
659
802 5%
494 14%
275 6%
(2010‐2060)
26
Monte
Across allAmericanand olderCounty almore fem
rey Bay Area
three count Community r was in Monlso shows a g
males.
5000
10000
15000
20000
25000
30000
200
400
600
800
1000
1200
Senior Population 65+
a Coordinate
ies there areSurvey Data terey Countygreat differen
0
0
0
0
0
Montere
0
000
000
000
000
000
000
2020
ed Public Tra
e more femal2012‐2016, ty, which had nce between
eySan Ben
Fig
2030
nsit-Human
e seniors thathe largest diover 5,000 m male and fe
itoSanta
gure 3‐1
Figure 3‐2
2035
Services Tra
an males as Fisparity betwmore female emale senior
Cruz
2040
ansportation
Figure 3‐2 deween gendersseniors than populations
Male 65
Female
Monte
Santa
San Be
Plan
emonstrates. s of those 65 males. Santawith nearly
5+
e 65+
erey
Cruz
enito
27
Using years a Cruz 3,300
Monte
As to be senior copopulatio
Among thpercent oMonterey
rey Bay Area
expected, a mmunity, ag
on (9%, 9% an
hose identifieof the low iy and Santa C
0%
5%
10%
15%
20%
25%
30%
35%
40%
0
10000
20000
30000
40000
50000
60000
70000
a Coordinate
greater propges 65 years d 10% respec
ed individualncome popuruz both mat
Monterey
Popu
Monterey
Popula
ed Public Tra
ortion (34% and older, hctfully) as sho
s falling beloulation, with tch the region
San Benito
ulation WDis
Fig
Fig
San Benito
ation BelC
nsit-Human
Monterey, 3have one or own in Figure
ow the poveSan Benito
nal percentag
o Santa
With Onesabilities
gure 3‐3
gure 3‐4
Santa Cruz
low PovCounty
Services Tra
8% San Benitmore disabil3‐3.
rty line, senihaving a sli
ge (7%) as sho
Cruz
e or Mos
z
verty Lin
65+ U
Under
ansportation
to and 29% Sities compar
iors make upightly higherow in Figure 3
ore
Total Populat
Senior Popula
e By
nder Poverty
r 65 Below Pov
Plan
Santa Cruz) ored to the ge
p approximatr percentage 3‐4 below.
ion
ation
verty
28
of the eneral
tely 7 (9%)
Monte
In additioconducts counties wfactors shoptions.
rey Bay Area
on to the dataannual resewith a populahowing how s
a Coordinate
a above collearch on popation of over ome elderly i
ed Public Tra
ected from thpulation dem65,000 peopindividuals ha
nsit-Human
he 2010 Censmographics reple. The surveave more tha
Services Tra
sus, the Ameelated to agiey delineatesan one specia
ansportation
erican Commung, income s income and l need for an
Plan
unity Survey and disabilitdisabilities b increase in t
29
(ACS) ies in by age transit
Monte
B. MMontereyfixed line county inhave beepopulatiolevel inco
The ACS populatioSalinas, Mcounty. FSea, Carmother staeconomicorganizatspecial neincome or
rey Bay Area
MontereyCy County’s totransit servi
nterspaced wen shown toon density, thme and priva
indicates thaon lives belowMarina, Seasidor those who
mel Valley, Mondard costs c scenario hions, to offeeeds groups r transportati
a Coordinate
Countyopography anices due to t
with much mo predict thehe elderly, hoate vehicle ow
at 12 percentw the poverty de, the Salinao live in the Conterey and Pof living placighlights ther programs tin Montereyion disadvant
ed Public Tra
nd geographicthe prepondeore dense me value and ouseholds wiwnership.
t of Montereline. The majas Valley citieCounty’s moPacific Grove,ce many of te necessity fthat will helpy County, intaged populat
nsit-Human
cal reach preerance of rurunicipalities. propensity iith children,
ey residents jority of thoses and the unre affluent ar, the rising cothese elderly for local govp to address cluding the tions.
Services Tra
esents some ral agricultura A number oin using tranphysical and
are over 65 e with the grnincorporatereas, such asosts of transp in a “land rvernments, athe specific elderly, pers
ansportation
challenges tal land uses of demograpnsportation sd/or mental d
years, and 1eatest econod communitis Pebble Beacortation, hearich, cash poas well as ptransportatio
sons with dis
Plan
o the provisiover much o
phic characteservices, incldisability, pov
16 percent oomic need reses throughouch, Carmel‐byalth care, foodor” situationpublic and pon needs of sabilities, and
30
ion of of the ristics uding verty‐
of this side in ut the y‐the‐d, and n. This rivate all of d low
Monte
C. SSan Benitagriculturapproximchallengereliable m
Since ovetransit seThese twoto medicatransit depopulatio
rey Bay Area
SanBenitoto County is ral productionate populatio for the Cou
manner.
er 30 percentrvices provido public transal services, soependent, Coon commuting
a Coordinate
oCountya 1,391 squ
n annually. Aon of 57,892.nty to meet
of San Benitded by Countsit services alocial services, unty Express’g out of the C
ed Public Tra
uare mile beccording to 2. Having a lowall the transp
to County’s py Express anllow transit deducation an’ IntercountyCounty for wo
nsit-Human
edroom comm2016 Census w populationportation nee
population md Jovenes deependents tond employmey Line improvork by providi
Services Tra
munity to Siprojections, Sn in a large geds for its re
ay be deemee Antaño areo make lifelinent. In additioves the qualitng commute
ansportation
licon Valley San Benito Cogeographic aresidents in a
ed as transit vital to the ne trips, such on to providiy for a large alternatives t
Plan
with $367 mounty will harea creates a safe, efficien
dependent, pCounty’s moas: transportng mobility fopercentage oto driving alo
31
million ave an great
nt and
public obility. tation or the of the one.
Monte
D. SThe Counaround 60(Santa Crcounty, hsouth (~5Watsonvi(~10,912)mountaininto largein the co(north) ancenters inat needed
Although twelfth hiand 18% r
In 2013, Soperates day on weis 80 buseschools aClara Cou
Santa Crumore thadisabilitie
The high particularhousing mgenerally
rey Bay Area
SantaCruznty of Santa C05 people peruz and Watsugging the Ca5,327) to the lle (~52,607), and unincon ranges and r urban areasunty lies primnd City of Wan need of a hd frequencies
Santa Cruz Cighest popularespectively.
Santa Cruz ME34 fixed routeekdays, withes, serving found other desnty.
uz County hasan one reasos and 39,211
cost of hourly seniors, pmarket has bdo not follow
a Coordinate
zCountyCruz encomper square milsonville), witalifornia coasurban cities , Capitola (~9orporated, rua slew of gros. The area's gmarily along atsonville (soealthy public.
County has tation density
ETRO had an tes and comph somewhat ur transit censtinations (i.e
s a populationon. 36,208 (1(15%) are be
using in Sanpeople with een affectedw national tre
ed Public Tra
passes approxe and total ph unincorporst up to Daveand municip9,981) and arural landscapowth‐regulatigrowth since the bay coasuth), with thc transit syste
the second sm. By 2035, ho
annual budgeplementary Areduced servnters, with ane. connection
n of 269,538 13%) of the elow the pove
nta Cruz Coudisabilities a by the mort
ends, creating
nsit-Human
ximately 445population ofrated and ruenport (populpalities of Scoreas such as pes, this is ang and ecolo2000 has beestal plains ane urban areaem, ideally wi
mallest land ousing and em
et of over $4ADA paratransvice on the w inter‐city comns to other m
and that somCounty’s poperty line.
unty presentand low incotgage industrg challenges fo
Services Tra
.2 square mif 269,538, coural areas in lation ~310) aotts Valley (~Aptos (~5,84a unique parogical measuren approximand foothills bas serving as ith broad, co
area of the mployment is
8 million, emsit service (P
weekends.. Sammuter exprmodalities at
me individualspulation is e
s a challengome individury, housing cor assessmen
ansportation
les with an ancentrated inbetween. Frand Freedom~11,784), San42), Live Oak rt of the stares inhibit theately 5.4%. Uetween the both employordinated ge
state's 58 cos projected t
mploys 320 pearaCruz). Busnta Cruz METress route linkDiridon train
s have speciaelderly and 2
ge to low inuals. Althougcosts in desirnt.
Plan
average densn two urban rom the far m/ Corralitos tnta Cruz (~62(~17,440), S
ate. Three coe area's exparban developCity of Santayment and hoographic cov
ounties, it hao increase by
eople and curses run 21 hoTRO's peak pking to businen station) in
al transit nee26,982 (10%)
ncome individgh nationwidrable coastal
32
sity of areas north to the ,910), Soquel oastal ansion pment a Cruz ousing verage
as the y 12%
rently ours a ullout esses, Santa
ds for have
duals, e the areas
Monte
Chapte
A. REXPANDIN
The Montand parts driving, eor financi
ONE‐STOP
The Montneeded foregion regfurther imthese selftravel choInformatithis servic
PARATRAN
There is awell as wnear the b
EXPAND EX
The cost volunteercare provactive eldtransportand hosphuman‐se
rey Bay Area
er4‐Unm
RegionalG MST SERVIC
terey‐Salinas of Santa Clarlderly, individal stability to
P INFORMATION
terey Bay regor planning, sgardless of thmprove the pf‐service traveoices due to on Line, devece.
NSIT AND ACCE
a lack of direcwith neighborborders.
XISTING TRANS
of traveling rs is costly. Invider that canderly and lowation costs toitals around ervices care p
a Coordinate
metNeeds
CE
Transit (MSTra and Santa Cduals with disown and ope
N (511) SERVI
ion needs onscheduling anhe provider orublic’s opporel resources 2economics oeloped by the
ESSIBLE TRANSP
ct paratransitring counties
SPORTATION O
to homes andividuals nee afford the fu
w income volo serve in thethe region. A
providers is an
ed Public Tra
sAssessm
T) serves beyCruz Countiessabilities and erate a privat
ICE (BILINGUAL
e telephone nd using all for mode. An acrtunities to a24 hours a daor disability. Te California A
PORTATION CO
t and accessib. This restric
OPPORTUNITIES
nd communiteds at home cuel to drive tunteer progre communityAddressing thn unmet need
nsit-Human
ment
yond Monters. Although mpersons of lote vehicle.
L)
number (511orms of availaccompanyingccess and usey would be eThere may bAlliance of In
ONNECTIONS
ble transit conts mobility o
S AT A LOW CO
y centers forcare and live he commuterams in whicy at locationshe cost of trad.
Services Tra
rey County imany regionaow income lac
1) that consumable transporg website withe the transpospecially value benefits toformation an
nnections beoptions, parti
OST OPTION
r many humain remote lo. Additionallych participants like schools,ansportation
ansportation
ncluding uninl residents hack either the
mers can call rtation availah trip‐planninortation inforuable to indivo linking the nd Referral S
tween the tricularly for t
an‐services ccations have y, the Montets have diffic, family sheltto work or v
Plan
ncorporated ave cars and pphysical capa
to get informble to them ng functions wrmation. Acceviduals with li211 Social Seervices (CAIR
i‐county regiohose commu
care providerdifficulty findrey Bay regioculty affordinters, juvenile volunteer site
33
areas prefer ability
mation in the would ess to mited ervice RS), to
on, as unities
rs and ding a on has ng the halls, es for
Monte
B. MPublic cocoordinat
R Im Im M C
Specificaladdressed
SAME DAY
While curprovide saplanned.
DOOR‐THR
Some ridassistanceor both, itheir way
GUARANTE
While MSsomeone operating
INCREASED
Studies intrue for ttheir trip.regional sfor riders,
TRAVEL TR
When traand tickecommunit
MOBILITY
MST shoubecome a
ACCESSIBL
Montereyespecially
rey Bay Area
MontereyComments protion with MST
equest for incmproved connmproved servMore frequentonnections to
ly, Montereyd:
Y SERVICE
rrent resourcame‐day serv
ROUGH‐DOOR
ers may note from an abin which dropto their dest
EED RIDE HOM
ST offers somemight becom
g hours.
D FREQUENCY A
ndicate that dtransportatio. In addition, services in the, especially rid
RAINING
ining is availaets are easy ty. MST shou
MANAGMENT
uld look into a one‐stop‐sh
E TAXI SERVIC
y County Taxiy in the south
a Coordinate
Countyovided throuT’s Mobility A
creased frequnection betwvice to rural at transit servio locations in
y County res
ces do not alvice, a hardsh
t be able tole, responsibpping a riderination.
ME (GRH)
e GRH serviceme stranded b
AND COORDIN
decreases in wn‐challengedservice houre Salinas Vallders with spe
able to teach to purchaseld look to exp
expanding thop for person
E
i Authority shcounty.
ed Public Tra
ugh the UnAdvisory Comm
uency of MSTeen south coreas in Northce in the City neighboring
sidents woul
llow for the hip nonethele
safely arrivle adult. Thisr at a curb ne
e, it does not because of w
ATION OF SERV
waiting times riders who rs and operatey are not coecial needs.
people how e, challengedpand their tra
he capabilitienal transporta
hould overse
nsit-Human
met Transit mittee (MAC)
T Line 18 servunty and Mo and South My of Gonzales cities
ld benefit si
increased nuess exists for
ve and returncould be theear their des
always extenork or school
VICES
produce incroften requiretions of localompletely coo
to use all thed riders havavel training p
es of the Mobation services
e the availab
Services Tra
Needs proc) in the Spring
ice onterey CountMonterey Cou
gnificantly b
umber of drivsome riders,
n from theire result of a ptination does
nd to all areasl schedules th
reases in ridee longer travl dial‐a‐ride tordinated, lea
e forms of trave greater frprogram.
bility Manages in Monterey
bility of acces
ansportation
cess conducg of 2018 incl
ty’s Superior unty
by having th
vers and veh, as not all ne
r planned dephysical or ms not assure
s of need. It ihat extend be
er satisfactionvel times bettransit serviceaving a poten
ansportation reedom to m
ement Centey
ssible taxi ser
Plan
cted by TAMluded:
Court of Calif
e following
hicles necessaeeded trips c
estination wimental impairthey can nav
s still possibleeyond norma
n. This is espetween each les and fixed ntial gap in se
available to tmove about
r on Perl Stre
rvices county
34
MC in
fornia
areas
ary to an be
ithout ment, vigate
e that l MST
ecially leg of route ervice
them, their
eet to
ywide,
Monte
IMPROVED
There areaccess to until a crindividualNorth Moimpacted
REPLACEM
Many RIDis so high maintenaMontereywheelcha
ABILITY TO
The curreis inefficieof need. for trackifor inter‐c
EMERGENC
In times potentiallCurrently,plan.
AGRICULTU
The agricrevenues rural agriunsafe. ImServices pgrant fund
SENIOR CO
Montereyareas whadvantageproblems
Although problem fupon oththem withtransportand none
rey Bay Area
D SERVICE TO R
e many challeRIDES or accrisis arises, al are much gronterey Coun.
MENT OF OLD V
DES vehicles hthat it preclunce vehiclesy County alsoir accessible v
O USE AVAILAB
nt system of ent and preveWhen bureaung and matchcounty travel
CY RESPONSE P
of natural dy reliant on , there is no
URAL WORKER
ultural indusannually. Macultural workmplementingprogram startding has been
OMMUNITY SPE
y County has ere affordabes to older adthat accomp
MST operatefor many in ters for their h cleaning anation. Since s of their help
a Coordinate
RURAL AREAS
enged riders wcessible taxi st which timereater. The ruty, and San L
VEHICLES
have reached udes the expa are critical o provide travehicles that
BLE VEHICLES A
discrete, infleents the preseucratic barriehing riders toers as well.
PLAN FOR TRA
disaster or ca transportdatabase co
R VANPOOLS
stry is the larany agricultuk sites and mg a vanpool pted in King’s Cn made availa
ECIAL TRANSPO
several housble land and dults living inpany the locat
es 4 Senior Shthese commutransportatio
nd personal csome of thespers are eligib
ed Public Tra
who currentlyervices. Subse the expensural unincorpoLucas, San Ar
the end of thansion of neeto the prov
ansportation need replace
AND DRIVERS R
exible vehicleervation of rers are finally o their fundin
NSPORTATION
civil unrest, tation operatontaining the
rgest in Monral workers i
must rely on cprogram patCounty is a poable.
ORTATION
sing communzoning requ
n these types tions where t
huttle Routes unities. Someon needs. In care activitiese senior residble, an alterna
nsit-Human
y live outsidesequently, these of such seorated commdo and Bradl
heir useful lifded services vision of relservice to spement.
REGARDLESS O
e pools, wheresources thatremoved, tecng source(s).
‐CHALLENGED
persons witting system information
nterey Countyn the Countycarpools and terned after ossible strate
ities dedicateuirements peof communithey are force
(91, 92, 94 ae seniors are addition, ma
s and these hdents are notative transpo
Services Tra
e the ADA serey do not recervices and tmunities of Paley in South M
fe and the cosinto other ariable servicepecial needs
F FUNDING SO
re many vehict could otherwchnology soluThese techn
CONSUMERS
hout privatethat might needed to c
y, generatingy lack adequa ad‐hoc vanpthe Agricult
egy to address
ed to seniorsrmit their esties; howevered to reside.
and 95) publicno longer abany depend helpers often t eligible for trtation servic
ansportation
rvices corridoceive MediCathe detrimenajaro, AromasMonterey Co
st of keepingeas. Safe, fuees. Social Segroups, and
OURCE
cles travel witwise be redistutions will neeology solutio
e vehicles arnot meet thcreate an em
g approximatate transportpool arrangemtural Industris this need, o
, some of whstablishmentr, there are a
c transportatble to drive aupon outsidemust also dethe RIDES pace needs to b
Plan
or and do notal or social sental effects ts and Los Lomounty are the
g them on theel‐efficient anrvice Provideoperate van
th few passentributed into ed to be empons should pr
re vulnerableheir transit nmergency resp
tely $3.3 billitation to andments that cies Transportone for which
hich are in iso. There are also some inh
ion can be a and are depee helpers to epend upon pratransit probe developed.
35
t have rvices to the mas in most
e road nd low ers in s and
ngers, areas
ployed rovide
e and needs. ponse
ion in from an be tation state
olated many herent
major ndent assist public gram, . Such
Monte
a service safely em
rey Bay Area
would providbark and dise
a Coordinate
de linkage betembark acces
ed Public Tra
tween isolatessible MST co
nsit-Human
ed facilities aaches.
Services Tra
nd a nearby
ansportation
transit stop w
Plan
where riders
36
could
Monte
C. SThe Counforum forsatisfied hearing tresolutionAct fundin
In past hefunding punmet traquality of
At the mofollowing
G O G
p
SBtCOG sneeds. Hoand issueExpress fl
IDENTIFICA
The followServices Tgaps are n
SERVICE LE
In 2009, resulted Intercounnegativelyand recre
The LTA’sservices aEmergencCounty fomeet anddoor‐thro
The LTA OOCMT sfirst‐come
rey Bay Area
SanBenitocil of San Benr transit userby the local testimonies an of the Unmng to the San
earings thereolicies for puansit needs tservice.
ost recent un:
aps in ServiceOperational Coeneral Servicrovided by Jo
staff determinowever, an ues with operaeet to meet s
ATION OF SERV
wing are gapTransportationot listed in t
EVELS
the LTA reduin a mid‐daynty service scy impacted, mation.
s Specialized Tare geared tocy Medical Tor medical sed exceed the ough‐door ser
has receivedservice must e, first‐serve b
a Coordinate
oCountynito County Grs and commpublic trans
and presentsmet Needs HeBenito Coun
e was a wide ublic transit tothat can be
nmet transit
e for the Couomments ce Commentsovenes de Ant
ned that somnderlying theations, the laservice gaps.
VICE GAPS
s that were on Advisory Che order of p
uced its servy service gachedule. Servmaking it har
Transportatioowards senioTransportationervices that arequirementsrvices.
d requests tobe scheduledbasis.
ed Public Tra
Governments unity membesit services. Ts its findings arings, the Bty Local Trans
range of unmo route changreasonably m
needs hearin
nty Express S
s about both taño
me of these neme was recck of funding
identified byCouncil and Sriority and al
ices due to ap in Countyvices from thder for rural
on services, bors and person (OOCMT). are not provs of ADA by p
o extend thed at least one
nsit-Human
holds annualers to expresThe Council to their Booard of Direcsportation Au
met transit nge requests. Tmet and som
ng in March 2
Service
County Expr
needs were oognized betwg to increase
the Council San Benito Cso not limited
a reduction y Express’ Fixhe rural arearesidents to
by Jovenes deons with disaThe OOCMTided within tproviding esc
e service areae week in adv
Services Tra
l Unmet Transs concerns oof Governm
oard of Direcctors allocateuthority to im
eeds. RequesThe Authority
me operationa
2018, the pu
ess and Spec
operational iween currente service hou
of San BenitCounty Local d the list belo
in state fundxed Route sas surroundincome into th
e Antaño, arebilities, exceT services arethe County. cort services,
a and additivance due to
ansportation
sit Needs Heaof their needents staff anctors for reses Transportamplement the
sts have rangy makes an eal concerns a
blic voiced co
cialized Trans
n nature andt and past unurs and the s
to County GoTransportati
ow.
ding. The redservice and ng to the Cithe urban area
e in high dempt for the Oe open to al These transminor Spanis
onal serviceso limited avai
Plan
arings to provs that may nnalyzes the polution. Afteation Develope solutions.
ged from chaffort to addreas it may inc
oncerns abou
sportation Se
d were not unmet transit nsize of the C
overnments, ion Authority
duction of fureduced weey of Hollistea for work, sc
and as well. Tut‐of‐County ll residents osportation sesh translation
s hours. Ridelability and a
37
vide a not be public er the pment
anging ess all crease
ut the
rvices
unmet needs ounty
Social y. The
unding ekend r was chool,
These Non‐
of the rvices n, and
es for are on
Monte
FLEET TYPE
The LTA oServices. vehicles a
With the funds andconstraint
ACCESSIBIL
The rural disabilitieare not phard for tpersonal sense of b
The LTA cdisabilitiethat do nrates for s
rey Bay Area
E, CAPACITY, A
owns and maThe vehiclesare equipped
decrease in td grants. As ats. Such impa
LITY AND MOB
nature of Ss and personpedestrian frithose that difvehicle or knbeing exclude
currently offes. Children uot qualify forspecialized tr
a Coordinate
AMENITIES AND
intains a varis reflect the with a wheel
transit fundina result, limiteacts include, b
BILITY
an Benito Cons of limited endly. Even fficulty naviganow of someed from the m
rs discount faunder the ager the discounansportation
ed Public Tra
D MAINTENAN
iety of vehiclneed of eachchair lift, and
ng, the LTA hed amenities but not limite
ounty poses means becauwithin urbanating the phyone who can
mobile commu
ares on Coune of five ridet fares are reservices.
nsit-Human
NCE
es for its Couh service andd wherever ap
has been purcand types of
ed to, seating
as a mobilityuse the agricunized areas, tsical terrain. n drive them unity.
ty Express sefor free with
equired to pa
Services Tra
unty Express d are regularpplicable, a b
chasing mostf vehicles arecapacity, and
y obstacle foultural terrainthere are sidFor individuato and from
ervices for senh a paying aday the regular
ansportation
and Specializrly maintaineicycle rack.
t its fleet usine only purchad upgraded a
or the elderlyn and sparselewalk gaps tals that do nom their destin
niors, youths,dult. Personsr fare. There
Plan
zed Transported by the LT
ng state or fesed due to bir conditionin
y, individualsly populated that make wot have accesnation, it crea
, and personss of limited mare no disco
38
tation TA. All
ederal udget ng.
s with areas alking ss to a ates a
s with means unted
Monte
D. SThe SantSpecializeTransportthe majorsolicited findicates Plan, cateadopted a
Notable afollowing
LACK OF P
SENIOR DR
Trends inneed to bwhen appCaliforniacontinuinwhere senincentivesown cars.transport
SPECIALIZE
DISABILITI
Currently AmericanProviding provide swhich in paratrans
Additionaincome inindividualneed for s
MOBILITY
A coordinservices isinformatiosource. Mbe addedneeded foare availacoordinat
rey Bay Area
SantaCruza Cruz Couned Transportatation Advisority of needs from the genehigh, mediumegorized into annually the m
among the U:
UBLICITY ABOU
RIVERS
dicate that thbe in place topropriate. Cu Highway Pag to be prodniors assist ps could be ex. The Mobilitation services
ED TRANSPORT
ES ACT (ADA)
there are ps with Disabispecialized pecialized tramany cases
sit from areas
ally, there is andividuals unls with oversservices outsi
MANAGEMEN
nated and ses needed. A Mon and refer
Many entities d to their exior accessing iable to trainting infrequen
a Coordinate
zCountynty Regional ation Needs ary Committeeincluded in teral public viam and low prgeneral, tranmost recent w
nmet Transit
UT EXISTING SP
he populationo keep seniourrently theseatrol, and otductive memrimarily in schpanded to enty Outreach as.
TATION MINIM
) MANDATED P
riority destinilities Act matransportatioansportation have lower
s outside the s
need for speable to ride size wheelchaide the ParaC
T CENTER WO
eamless systeMobility Manaral systems aalready provisting duties. information aned drivers fnt specialized
ed Public Tra
Transportatiat a public he and the Santhe draft list. a the SCCRTCriorities. A consit and parawas adopted
and Speciali
PECIALIZED TRA
n of seniors wr drivers safee services arhers. These bers of sociehool sites. Thncourage widand Educatio
MALLY AVAILAB
PARATRANSIT S
nations for seandated paraton to these to residents housing cosservice area.
ecialized transtransit but uairs or other Cruz service h
ULD EASE CON
em of informagement Cenas well as theide informatioAs more pe
and reservingfrom social s transportati
nsit-Human
on Commissearing in Sprnta Cruz METRIn addition,
C’s website anopy of the listatransit needin May 2018.
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40
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VISITATION
rds in foster school placems. Additionalln rights with amily Court. Cthe most impvice with freqvisitation se
and wards in f
41
ty and
ns and paths bilities ovide.
care, ments y, for their Court‐pacted quent ettings foster
Monte
Chapte
On Auguspursuant summary
Public accnotice in groups thmeeting.
AMBAG BThe CPTP
rey Bay Area
er5–Nex
st 29, 2018, Ato public parof the comm
cess to the Dgeneral circuat support se
Board of Direcwill then be
a Coordinate
xtSteps
AMBAG releasrticipation reqments received
Draft CPTP inulation newspeniors, perso
ctors is schedincorporated
ed Public Tra
sed of the Draquirements sd and AMBAG
ncluded postipaper(s), direns with disab
duled to appr in the Metro
nsit-Human
aft CPTP for aset forth by thG staff’s respo
ing the Draftectly consultibilities and low
ove the Finalopolitan Trans
Services Tra
a 45‐day publhe FAST ACT onse.
t on AMBAG’ing communiw income po
l CPTP at theisportation Pla
ansportation
ic comment a(2015). Appe
’s website, pity organizatiopulations, an
ir November an.
Plan
and review pendix D provi
publishing a pions and advnd holding a p
14, 2018 me
42
eriod, ides a
public vocacy public
eting.
Monte
Appen
rey Bay Area
dix
a Coordinateed Public Transit-Human Services Traansportation Plan
43
Phone
Amtrak Special purposeNationwide intercity
train and bus service. Yes Yes, 65+ 10% discount www.amtrak.com 1‐800‐872‐7245
Monterey, Santa
Cruz and San Benito
CountyCentral Coast Alliance for
Independent LivingSpecial purpose www.cccil.org 831 757‐2968 [email protected]
Community Hospital of
Monterey PeninsulaMedical www.chomp.org 831 624‐5311
Gateway Center/MV
Transportation/MST RIDESSpecial purpose
Door to Door service
for developmentally
disabled participants
in Gateway's day
programs
No www.gatewaycenter.org 831‐372‐8002 Monterey Peninsula
Greyhound Bus Special purpose
Nationwide Bus
service. If
handicapped, aide
travels free with
verifying letter from a
doctor
Yes Yes, 62+ 5% discount www.greyhound.com 831 423‐1800 Monterey County
Hope Services Special purpose www.hopeservices.org831 393‐1575 ext. 17
Interim, Inc. Special purpose www.interiminc.org 831 649‐4522
Monterey County Military
and Veterans Affairs OfficeSpecial purpose
Van service for
veterans to the VA
Medical Center in Palo
Alto and San Jose VA
Outpatient Clinic
No www.co.monterey.ca.us/va/services.htm (831) 647‐7613 Monterey County
Monterey Senior Center Information
Taxi Voucher:
Residents 65+ can
receive free taxi
voucher worth $14
plus a $3 co‐pay
Yes Yes https://www.monterey.org/Residents/Taxi‐Voucher‐Program (831) 646‐3866
Monterey, Carmel,
Del Rey Oaks,
Pacific Grove, Sand
City and Seaside
Monterey‐Salinas Transit
(MST)Transit
Fixed Route Bus
ServiceYes Yes www.mst.org 888 678‐2871
Monterey County,
Santa Cruz County,
San Jose
Monterey‐Salinas Transit
(MST) OnCall South CountyTransit OnDemand Yes Yes https://mst.org/routes/oncall‐south‐county/ 1‐866‐663‐3278
Gonzales,
Greenfield, King
and Soledad
Monterey‐Salinas Transit
(MST) RIDESParatransit
Transportation
Services for People
With Disabilities
http://www.mstmobility.org/ada‐paratransit‐rides.htm1‐888‐MST‐BUS1 TTY 1‐
831‐393‐8111
Monterey
Peninsula, Carmel,
Carmel Valley,
Salinas, Chualar,
Gonzales,
Greenfield, Soledad,
and King City, and
to the Watsonville
Transit Center.
Website Senior Discount
Monterey County
Coverage Organization Service Type: Services Charge
Salinas Senior Center Special purpose http://www.salinasseniorcenter.org/ (831) 757‐6030 Salinas
Sally Griffin Active Living
CenterSpecial purpose www.mowmp.org 831 375‐4454 [email protected]
Monterey Peninsula
Communities
San Andreas Regional
Centerwww.sarc.org 831 759‐7500
Shelter Outreach Plus Special purpose
SALINAS FAMILY
EMERGENCY SHELTER
(FOR WOMEN AND
CHILDREN)
www.sopinc.org 831 384‐3388 [email protected]
The Blind and Visually
Impaired Center of
Monterey County
Special purpose www.blindandlowvision.org831 649‐3505
Amtrak Special purposeNationwide intercity
train and bus service. Yes Yes, 65+ 10% discount www.amtrak.com 1‐800‐872‐7245
Monterey, Santa
Cruz and San Benito
County
Emmaus House Special Purpose
Provides safe haven
for women and
children that are
victims of domestic
violence
http://www.emmaushouse.net 1‐831‐636‐7224 San Benito County
Greyhound Bus Special purpose
Nationwide Bus
service. If
handicapped, aide
travels free with
verifying letter from a
doctor
Yes Yes, 62+ 5% discount www.greyhound.com 831 423‐1800 Monterey County
Hollister School District Special purpose
Provides school bus
transportation for
elementary school
students residing 1.5
mi. from school and
middle school
students residing 2.0
mi. from school
No Not applicable https://www.hesd.org/transportation/ 831‐630‐6348 [email protected] School
District
Hollister Taxi TAXI Taxi Service Yes No http://hollistertaxicab.com/ (831) 232‐1344 San Benito County
San Benito County
Hope Services Information and
Special Purpose
Provides wide range
of employment and
training programs,
developmental
activities, counseling,
infant and senior
services and
independent living
services to persons
with disabilities
http://www.hopeservices.com 831 637‐8600 San Benito County
Jovenes de Antaño Special purpose
Small non‐profit
organization providing
more specialized
transportation to
elderly and disabled
for medical and other
social services
$1.25 inside
Hollister; donation
outside Hollister
No http://www.jdasbcseniors.org/transportation 831‐637‐9275 San Benito County
San Benito County Transit
(County Express)Transit
Fixed‐route bus
service in Hollister
and Dial‐A‐Ride
service outside of
fixed‐route service
areas and hours. Inter‐
county services
connecting San Benito
County to Gavilan
College and Gilroy for
Caltrain and VTA
connections.
Yes Yes www.sanbenitocountyexpress.org831 636‐4161
San Benito County Transit
(County Express)Paratransit
Complimentary ADA
Paratransit Service.
3/4 mile radius from
bus stop.
Yes but not for
personal care
attendant
Not applicable www.sanbenitocountyexpress.org831 636‐4161
San Benito Rideshare Information
Provides information
about carpooling and
vanpooling for
commuters and other
transportation options
for non‐commuters
No. Not applicable www.sanbenitorideshare.org831 637‐7665;
[email protected] Benito County
Seniors Council (Area
Agency on Aging)
Information and
Special Purpose
Provides forum for
local seniors to
express needs and
concerns; Actively
looks for funding and
provides support to
elderly community
http://www.seniorscouncil.org/ (831) 688‐0400San Benito and
Santa Cruz Counties
YMCA Special Purpose
Provides programs to
women, children,
seniors and persons
with disabilities
http://www.centralcoastymca.org/locations/san‐benito‐county/ymca‐
of‐san‐benito‐county/831.637.8600
Half Moon Bay to
Monterey County
AMERICAN CANCER
SOCIETYMedical
Free transportation
for cancer patients to
doctor appointments
in Santa Cruz County.
No www.cancer.org 831‐772‐6529 Santa Cruz County
Cabrillo College Accessibility
Support CenterSpecial purposes
Class to Class transit
for disabled studentsNo www.cabrillo.edu/services/dsps/ 831‐479‐6379
Cabrillo College
Campus
Care‐A‐Van for Kids Medical
Children of low‐
income families
transportation to
Lucile Packards
Children's Hospital in
Palo Alto
Nohttp://www.stanfordchildrens.org/en/about/government‐
community/care‐a‐van(650) 736‐2108 Santa Cruz County
Central Coast Ambulance Special purpose
Emergency
transportation for the
public to skilled
nursing facilities and
hospitals
Yes, Varies 831‐ 685‐3201
Santa Cruz County,
San Benito County,
part of Monterey
County
City of Capitola Seasonal
ShuttleTransit
Weekend shuttle bus
to the village and the
beach in Capitola
(Memorial Day
weekend through
September);
wheelchairs
accommodated
No www.ci.capitola.ca.us831‐475‐7300
From shuttle lot at
Bay Avenue near
Hill street to the
beach/ Capitola
Village
Courtesy Cab/Watsonville
TaxiTransit
General Taxi Service,
serving Watsonville. Yes
10% discount seniors;
Accepts Taxi Scriphttp://www.courtesycab.com/
831‐761‐3122
[email protected] Watsonville
Santa Cruz County
Cruz511 Information
Commute Solutions
provides information
on alternative
transportation modes
to interested
commuters through
an instant, online
database or phone
assistance.
No https://cruz511.org/ [email protected] 831.429.POOL Santa Cruz County
Davenport Resource Service
CenterTransit
General Public from
North Santa Cruz Co.
to city of Santa Cruz.
May be only one way.
No http://cabinc.org/2017/04/16/drsc/ 831‐425‐8115 [email protected] Santa Cruz
County
Delux Cab Transit General Taxi Service Yes Yes, 10% (831) 475‐3232 Santa Cruz County
Elderday Adult Day Health
Center TransportationSpecial purposes
Transportation to and
from daily meals,
therapy, personal
care, social center
No, donations
accepted
www.communitybridges.org/liftline.html (on the Spanish
page)831 458‐3481 [email protected] Santa Cruz County
First Transit Special Purposes
Daily Services for
adults with
developmental
disabilities
No www.firsttransit.com 831‐460‐9911 Santa Cruz County
Greyhound Bus Lines Transit
Bus service outside
Santa Cruz County. If
handicapped, aide
travels free with
verifying letter from a
doctor.
Yes Yes, +62 5%, Attendent 50% www.greyhound.com 831‐212‐3715; 800‐231‐2222 Monterey County
Laidlaw Transit Services Special purposes
Serves
Developmentally
disabled adults,
consumers of the San
Andreas Regional
Center
No www.laidlawtransit.com831 460‐9911
[email protected] Cruz County
Lift Line Paratransit
Transportation for
individuals unable to
ride public transit.
Vans are lift equipped
for frail passengers or
wheelchair users. Taxi
rides and
transportation to
senior programs and
meal sites also
available.
Yes
$16/mo for $60 worth of
script for applicants under
200% Federal Poverty Level
(FPL) $32/mo for $60 in
script for those above 200%
FPL
www.communitybridges.org/liftline.html 831 425‐1558 Santa Cruz County
Lift Line Paratransit
Extended care or
medical
transportation for
hospital patients
discharged by
wheelchair or gurney.
Yes www.communitybridges.org/liftline.html 831‐425‐1558 Santa Cruz County
Lift Line (Community
Bridges Charter Rides)Transit
There are no
limitations to service
area. However, long
distance rides and
rides in rural areas are
subject to scheduling
availability.
Yes 831 425‐1558 Santa Cruz County
Medial Appointments Made
EasySpecial Purpose
Transportation similar
to taxi service to
medical destinations
Yes No Santa Cruz County
Medi‐Cal/Alliance Non‐
Emergency TransportationMedical
Medi‐Cal clients for
authorized medical
appointments;
managed by MV
Transportation
No www.ccah‐alliance.org 800‐700‐3874 ext. 5577Santa Cruz County,
Santa Cruz City
Mental Health Client Action
Network (MHCAN)Medical
County Mental Health
patients or persons
with history of mental
illness
No www.mhcan.org 831 469‐0462 [email protected]
Santa Cruz City
Excluding San
Lorenzo Valley,
Scotts Valley,
Freedom and
Watsonville
Monterey County
Paratransit (RIDES) Paratransit
Door to Door service.
Call in Advance. Yes www.mst.org
831 899‐2555
South Santa Cruz
County, San Benito
County, Monterey
County
Precious Cargo Special purpose
Transportation for the
general public and
clients of Medi‐Cal
program.
Yes, more for
wheelchair or
gurney
831‐333‐0287
Pickup in Santa Cruz
and Monterey
Counties; limited
distance
San Lorenzo Valley Unified
School DistrictParatransit
Home to school
transit for Special
Education students
Only for
temporarily
disabled students
www.slv.k12.ca.us/transportation831‐336‐2223
[email protected] Lorenzo Valley
SANTA CRUZ AIRPORTER Special purposes
Van service to and
from San Jose and San
Francisco airports.
Advance reservations
recommended. Call
for schedule and
charge. Senior
discounts available.
Yes, To SJ $40, To
SF $50Yes, When Prepaid www.scairporter.net 831 475‐0234 [email protected]
Santa Cruz to San
Jose and SF Airports
Santa Cruz County CalWorks Special purposes
Welfare‐to‐Work is an
employment program
serving adult
recipients of cash aid.
The program helps
participants find jobs
and become self‐
sufficient.
No http://www.hra.co.santa‐cruz.ca.us/html_cw/cw_w2w.htm 831‐454‐5429 (Donna Ratliff) Santa Cruz County
Santa Cruz County
CareerWorksSpecial purposes
Implements workforce
development policies
and programs to
equip residents with
the skills needed to
secure and maintain
employment at
sufficient wages and
benefits in the local
and regional labor
markets.
No http://www.hra.co.santa‐cruz.ca.us/html_cw/cw_home.htm 831‐464‐6273 (Teresa Carrillo) Santa Cruz County
Santa Cruz Metropolitan
Transit District (SCMTD) Information Mobility Training No www.scmtd.com 831 423‐3868 [email protected] Santa Cruz County
Santa Cruz Metropolitan
Transit District (METRO
ParaCruz)
Paratransit ParaCruz, ADA
Paratransit Yes Yes, $3 each way www.scmtd.com
831 425‐4664
Service area 3/4mi.
From bus lines.
Santa Cruz Metropolitan
Transit District (METRO) Transit
Fixed Route Bus
ServiceYes www.scmtd.com 831 425‐8600 Santa Cruz County
Santa Cruz Veterans Service
OfficeTransit Serves Veterans No www.santacruzvets.com
831‐458‐7110
stephen.corbett@santacruzcounty.
us
Santa Cruz County
Scotts Valley Senior Center Transit Scotts Valley Area
SeniorsNo 831 438‐8666
Scotts Valley Area
Seniors
Senior Dining Center, Ben
LomondSpecial purposes
Seniors (60+) who are
meal site participants
can apply at their local
site to use
transportation
services. No
Wheelchairs.
No http://www.communitybridges.org/liftline.html 831 336‐5366 [email protected] Ben Lomond
Senior Dining Center,
CapitolaSpecial purposes
Seniors (60+) who are
meal site participants
can apply at their local
site to use
transportation
services. No
Wheelchairs.
No http://www.communitybridges.org/liftline.html 831 476‐1884 [email protected] Capitola
Senior Dining Center, Live
OakSpecial purposes
Seniors (60+) who are
meal site participants
can apply at their local
site to use
transportation
services. No
Wheelchairs.
No http://www.communitybridges.org/liftline.html 831 475‐7177 [email protected] Live Oak
Senior Dining Center, Santa
CruzSpecial purposes
Seniors (60+) who are
meal site participants
can apply at their local
site to use
transportation
services
No www.communitybridges.org/liftline.html 831 427‐0901 [email protected] Santa Cruz City
Senior Dining Center,
WatsonvilleSpecial purposes
Seniors (60+) who are
meal site participants
can apply at their local
site to use
transportation
services. No
Wheelchairs.
No http://www.communitybridges.org/liftline.html 831 724‐2024 [email protected] Watsonville
Stroke Center Special purposes
Transit for users of
the Stroke Center via
ParaCruz and Lift Line.
No http://www.communitybridges.org/liftline.html OR www.scmtd.com
831‐425‐0622
Santa Cruz County
UCSC Transportation and
Parking ServicesSpecial purposes
Disability van service
for UCSC affiliates and
campus visitors with
mobility impairment
for campus locations
not directly served by
fixed route transit or
campus shuttle
service.
No taps.ucsc.edu/buses‐shuttles/d‐v‐s.html 831‐459‐2829 [email protected] UCSC campus
Volunteer Center of Santa
Cruz County Transportation
(Felton)
Special purposes
Volunteers in their
cars take Elderly /
Disabled (non‐
wheelchair) to
medical
appointments,
grocery shopping and
other essential
errands Mon.‐Fri. To
request ride please
give 4 working days to
one week notice
No www.scvolunteercenter.org831 336‐9387
[email protected] Cruz County
Volunteer Center of Santa
Cruz County Transportation
(Santa Cruz)
Special purposes
Volunteers in their
cars take Elderly /
Disabled (non‐
wheelchair) to
medical
appointments,
grocery shopping and
other essential
errands Mon.‐Fri. To
request ride please
give 4 working days to
one week notice
No www.scvolunteercenter.org831 427‐3435
North Santa Cruz
County
Volunteer Center of Santa
Cruz County Transportation
(Watsonville)
Special purposes
Volunteers in their
cars take Elderly /
Disabled (non‐
wheelchair) to
medical
appointments,
grocery shopping and
other essential
errands Mon.‐Fri. To
request ride please
give 4 working days to
one week notice
No www.scvolunteercenter.org831 722‐6708
South Santa Cruz
County
West Coast Limos & Sedans Special purposesGeneral Public‐ Limo
ServiceYes No www.westcoastlimos.net/ 831 464‐2600 [email protected] Santa Cruz County
Yellow Cab Company Transit
General Taxi Service.
Various low‐cost and
multi‐ride trip
services. Wheelchair
access vehicles
available. Senior
discounts. Includes
the San Lorenzo
Valley
Yes10% seniors and disables:
Lift Line Scriptsantacruzyellowcab.com
831 423‐1234
[email protected] Cruz County
Transportation Agency for Monterey County 2018 Monterey County Unmet Transit Needs
Page 1 of 3
Unmet transit needs are placed into the following categories: 1. Transit service improvement requests that would improve an existing service. 2. Transit service expansion requests that extend a transit route beyond its current limits and fill a gap in service. 3. Capital improvement projects that would enhance existing public transit facilities.
Transit Needs Timeline • Short term transit improvements are those that can be implemented in the current service year within MST’s funding limits and without
negatively impacting existing services.
• Long-term transit improvements are those that would require additional funding beyond MST’s current funding limits. Long-term improvement comments remain on the unmet transit needs comment list until additional funding becomes available.
Unmet Need Comment
Year Identified
Category Timeline Status in 2018
Service to San Juan
Grade Road and
Russell Road in
Salinas
2014 Category #2: new service, fills a gap
Long-term improvement. Identified as an unmet need establishing
new or expanding service. MST is currently
working with the City of Salinas and area
developers to identify possible public
transit service into the planned
developments in this area in the next 5 to
10 years.
Increased frequency on Line 18
2014 Category #1: improves an existing service
Long-term improvement. Service will require an additional vehicle which cannot be provided at this time without reallocating resources from other areas.
More frequent service to Gonzales and Soledad
2014 Category #1: improves an existing service
Long-term improvement. MST now provides real-time transit information to ease passenger wait times. MST is currently conducting a Salinas Valley Bus Study to identify transit improvements for the area. Additionally, the future King City bus yard may improve South County service in the future.
Transportation Agency for Monterey County 2018 Monterey County Unmet Transit Needs
Page 2 of 3
Unmet Need Comment
Year Identified
Category Timeline Status in 2018
Shuttle service between Pinnacles National Park and Fort Hunter Liggett
2014 Category #2: new service, fills a gap
Long-term improvement. This shuttle service is cost prohibitive, and would require resources being reallocated from other services/areas. The City of Soledad is currently studying improvements for the Pinnacles Parkway project, which may consider a park shuttle service.
Service to San Juan Bautista and Los Baños
2015/2018 Category #2: new service, fills a gap
Long-term improvement. MST, in collaboration with San Benito County Local Transportation Authority, may explore applying for Federal intercity bus grant funding options to meet this need in the future.
Improved service between South County and the Superior Court of California, County of Monterey in Monterey
2017 Category #1: improves an existing
Long-term improvement. MST is currently conducting a Salinas Valley Bus Study to identify transit improvements.
Improve the connection between Castroville and Prunedale for access to Gavilan College in Gilroy
2018 Category #1: improves an existing; Category #2: new service, fills a gap
Long-term improvement MST, San Benito County Local Transportation Authority, and Gavilan College may collaborate and identify a strategy to meet this need.
Transportation Agency for Monterey County 2018 Monterey County Unmet Transit Needs
Page 3 of 3
Resolved Transit Needs
Unmet Need Comment Year Identified Year Resolved Resolution More out of county medical trips that cost less
2014 2017 MST increased the frequency and lowered the cost of out of county medical trips using Measure Q funds in July 2017. An analysis of the enhanced service will be conducted in the fall of 2018.
Service to Rancho Cielo 2014 2017 MST has donated used buses to Rancho Cielo for service by their students.
Line 18 does not serve and does not have a bus stop at the new VA Clinic in Marina.
2018 2018 Currently, the Line 18 stop closest to the VA Clinic is at the Marina Dunes Shopping Center. MST installed a bus stop at the new VA Clinic before it opened and may begin serving that stop in the fall of 2018. Line 61 currently serves the VA Clinic.
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UNMET TRANSIT NEEDS REPORT
TheCouncilofSanBenitoCountyGovernmentsimprovesthemobilityofSanBenitoCountytravelersbyplanningforandinvestinginamulti‐modaltransportationsystemthatissafe,economicallyviable,andenvironmentallyfriendly.
May17,2018
TABLE OF CONTENTS
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About the Council of San Benito County Governments (COG) __________________________________ 2
Area Profile and Transit System Overview _________________________________________________ 3
Unmet Transit Needs Overview _________________________________________________________ 5
Adopted Definitions and Procedures for Noticing and Conducting The Annual Unmet Transit Needs Hearing
__________________________________________________________________________________ 6
Council of Governments Resolution ______________________________________________________ 9
Unmet Transit Needs Public Hearing ____________________________________________________ 12
COG Minutes, Relating to the Unmet Transit Needs Hearings _________________________________ 14
Public Comments Received and COG Response ____________________________________________ 16
Social Services Transportation Advisory Council Special Meeting Minutes March 29, 2018 ___________ 15
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About the Council of San Benito County Governments (COG)
BOARD OF DIRECTORS
The Council of San Benito County Governments (COG) is the Regional Transportation Planning Agency
(RTPA) for San Benito County. COG serves as the forum for regional decision‐making. In this capacity,
COG builds consensus among local and regional agencies, develops long‐term strategic plans, programs
Federal and State funding for allocation to transportation projects.
The governing board for COG is made up of five members. Two members are appointed by the San
Benito County Board of Supervisors, two from the City of Hollister and one from the City of San Juan
Bautista.
COG BOARD OF DIRECTORS
Jaime De La Cruz, Chair, County of San Benito
Ignacio Velazquez, Vice Chair, City of Hollister
Jim Gillio, City of Hollister
Tony Boch, City of San Juan Bautista
Anthony Botelho, County of San Benito
Eileen Loe, Caltrans District 5 (Ex‐Officio)
ALTERNATES, COG BOARD OF DIRECTORS:
Mickie Solorio Luna, City of Hollister
Jim West, City of San Juan Bautista
Mark Medina, San Benito County
COG STAFF:
Mary Gilbert, Executive Director
Kathy Postigo, Administrative Services Specialist
Veronica Lezama, Transportation Planner
Regina Valentine, Transportation Planner
Monica Gomez, Secretary
Griselda Arevalo, Office Assistant
Chris Thomson, Mechanic
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Area Profile and Transit System Overview
REGIONAL SETTING
San Benito County is ideally located inland from the Central California Coast.
The County borders Monterey, Santa Cruz, Fresno, Merced, and Santa Clara
Counties. Combined with more affordable housing and its close proximity to
Monterey, Santa Cruz, and Santa Clara Counties, San Benito County is an
attractive home to 55,269 people (2010). Although the County consists of
1,390 square miles, the majority of the population lives in Hollister (the County
seat) San Juan Bautista, or the unincorporated area of northern San Benito
County.
EXISTING TRANSIT SERVICES
The San Benito County Local Transportation Authority (LTA) was formed by a Joint Powers Agreement
between the Cities of Hollister and San Juan Bautista and the County of San Benito in 1990. The
Authority is responsible for the administration and operation of public transportation services in the
County provided by County Express and Specialized Transportation Services.
COUNTY EXPRESS TRANSIT SYSTEM
The County Express system currently provides three fixed routes in
the City of Hollister, complementary Americans with Disabilities Act
Paratransit service, Intercounty service to Gilroy in Santa Clara
County, and a general public Dial‐A‐Ride.
As of April 2018, the County Express fleet included 21 vehicles. All
vehicles are ADA compliant and equipped with wheelchair
lifts/ramps and bicycle racks. The Local Transportation Authority contracts with a private operator for
management, dispatchers, trainers, and drivers of its County Express transit service.
Fixed‐Route
Fixed‐Route service operates three Fixed Routes within the City of Hollister. These routes operate
between 6:20 a.m. and 5:40 p.m. However, there is no Fixed Route service between 11:00 a.m. to 2:00
p.m. Headways for each of the routes range from 40 to 50 minutes.
Dial‐A‐Ride
County Express transit system provides Dial‐a‐Ride service to parts of northern San Benito County,
including Hollister, San Juan Bautista, and Tres Pinos, Monday through Friday from 6:00 a.m. to 6:00 p.m.
where and when Fixed Route is not available and on weekends. Reservations for the Dial‐A‐Ride may be
made up to 14 days in advance. Same‐day service is available but is subject to availability and a
convenience fee.
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Paratransit
Complementary Americans with Disabilities Act Paratransit service
is available for residents and visitors who are eligible for the
service as determined by the Authority. The service is for
individuals who are not able to access Fixed Route due to a
physical or cognitive disability and have trips that begin or end in a
location less than ¾ mile from a Fixed Route bus stop.
Reservations for the Paratransit service may be made up to 14
days in advance. Same‐day service is available but is subject to
availability and a convenience fee.
Intercounty
County Express’ Intercounty routes provide connections from the Cities of Hollister and San Juan
Bautista to the City of Gilroy. There is daily weekday service to Gavilan College and the Caltrain station
and Saturday service to the Greyhound station in Gilroy. The weekday shuttle service to Gavilan College
is from 6:50 a.m. to 6:10 p.m. with a limited schedule when school is not in session. There are three
early morning and three evening runs to the Gilroy Caltrain station for connections to Caltrain and Valley
Transportation Authority bus services. Service to the Greyhound station operates on Saturday and
Sunday from 7:40 a.m. to 6:00 p.m.
SPECIALIZED TRANSPORTATION SERVICES
According to the 2010 U.S. Census, 10.4 percent of the total county
population is aged 65 or older.1 Many of these elderly individuals and
persons with disabilities require specialized transportation services to
travel to medical appointments, shop, and visit recreation centers.
The Authority contracts with Jovenes de Antaño, a local non‐profit organization that has been providing
specialized transportation services in San Benito County since 1990. Specialized services include Out of
County Non‐Emergency Medical Transportation, Medical Shopping Assistance Transportation, and Senior
Lunch Transportation Program. These services are beyond the requirements of Americans with
Disabilities Act. They provide escort services, door‐through‐door, and minor translation services.
Jovenes de Antaño also has a referral program that provides information about other social services
within the community, coordination of home‐based services, referral to legal assistance, and other local
services to their clients. The coordination effort between Jovenes de Antaño and the Authority allows
for efficient, affordable and reliable service for this critical need in the community of San Benito County.
The LTA makes great strides to provide a comprehensive and adequate public transit service. This continued effort to meet the needs of the community is accomplished through the annual Unmet Transit Needs Process, which is outlined in this Report.
1 U.S.Census,SanBenitoCounty
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Unmet Transit Needs Overview
TRANSPORTAION DEVELOPMENT ACT (TDA)
The Transportation Development Act of 1971 (TDA), also known as SB 325, is
administered by the California Department of Transportation (Caltrans) through
the county’s designated regional transportation planning agency (RTPA).
As the administrator of Transportation Development Act (TDA) funds, the Council of San Benito County
Governments (COG), as the regional transportation planning agency, is charged with performing the
Unmet Transit Needs (UTN) process. The purpose of this process is to ensure that all unmet transit
needs that are "reasonable to meet" are met before funds are expended for non‐transit uses, such as
streets and roads.
"Unmet Transit Needs” are defined as expressed or identified needs of a significant segment of the
community for public transportation services to meet basic mobility needs which are not currently being
met through existing transit services or other means of transportation.
The “Reasonable to Meet” standard is based on several criteria that analyze how accommodating that
transit need will affect the rest of the transit system that it relates to. If it passes the criteria then it is
found reasonable to meet and changes will be made to accommodate the need.
The process is done annually and entails a comprehensive outreach program and a series of public
hearings throughout the county to obtain comments on unmet transit needs that may be reasonable to
meet. Once the comments are received, the Social Services Transportation Advisory Committee (SSTAC)
analyzes them to determine if there are any transit needs that meet the adopted definitions of
"reasonable to meet" and "unmet transit need" and makes a recommendation of findings to the COG
Board. If the Board determines there are unmet transit needs that are reasonable to meet, the affected
jurisdiction must satisfy the needs before any TDA funds are expended for non‐transit purposes.
This Report documents the Unmet Transit Needs process which is submitted annually to the California
Department of Transportation (Caltrans).
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Adopted Definitions and Procedures for Noticing and Conducting The Annual Unmet Transit Needs Hearing
As required by PUC section 9940 1.5, the Council of San Benito County Governments must adopt formal
definitions of "unmet transit need" and "reasonable to meet." The first definition is the primary tool used
to evaluate the public testimony received during the initial hearing.
The second definition is used to evaluate the reasonableness of meeting those requests. State law (PUC
Section 994015(c)) has been modified to clarify that..."the fact that an identified transit need cannot
fully be met based on available resources shall not be the sole reason for finding that a transit need is
not reasonable to meet."
Additionally, the Act specifies that..." An agency's determination of needs that are reasonable to meet
shall not be made by comparing unmet transit needs with the need of streets and roads."
I. The "unmet needs" defini on adopted by Council of San Benito County Governments:
"Unmet needs are defined as expressed or identified needs of a significant segment of the community
for public transportation services to meet basic mobility needs which are not currently being met
through existing transit services or other means of transportation.”
Included, at a minimum, are those public transportation or specialized services that are identified in the
Regional Transportation Plan, Short Range Transit Plan and/or Transit Development Plan, which have not
been implemented or funded."
II. The “unmet needs” threshold criteria adopted by the Council of San Benito County Governments:
The following criteria must be true for the COG to consider a request an “unmet need”. If a request fails
to satisfy any of the criteria below, the request is not an unmet need.
1. The request fills a gap in transit service, or is identified as a deficiency in the Regional
Transportation Plan.
2. Sufficient broad‐based community support exists.
3. Request is a current rather than future need.
4. Request is not operational in nature (i.e. minor route change, bus stop change, etc.)
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III. Adopted Defini on of "Transit Needs That Are Reasonable To Meet Determina on."
In making the reasonableness determination, an analysis will be conducted on existing transit services,
available options, likely demand and general costs based on similar services in the area and available
studies. Once completed, the following criteria shall be considered.
REASONABLE TO MEET CRITERIA
In making a reasonableness determination, an analysis will be conducted on existing transit services,
available options, likely demand and general costs based on similar services in the area and available
studies. An Unmet Transit Need would be considered reasonable to meet if the proposed service is in
general compliance with the following criteria:
A. EQUITY
The proposed service would: 1. Benefit the general public. 2. Not unreasonably discriminate against nor favor any particular area or segment of the
community at the exclusion of any other. 3. Not result in adversely affect existing services in other parts of the transit system that have
an equal or higher priority immediately or within the foreseeable future. 4. Require a subsidy per passenger generally equivalent to other parts of the transit system,
unless overriding reasons so justify.
B. TIMING The proposed service would:
1. Be in response to an existing rather than a future need. 2. Be implemented consistent with federal, state, or regional funding approval schedules, if such
funds are the most appropriate primary method of funding.
C. COST EFFECTIVENESS The proposed service would:
1. Not cause the responsible operator or service claimant to incur expenses in excess of the maximum allocated funds.
2. Not set a precedent for other service expansions without a reasonable expectation of available funding.
3. Have available funding on a long‐term basis to maintain the service.
D. SYSTEM PERFORMANCE 1. The efficiency of the new, expanded or revised transit service, excluding specialized
transportation services, shall be measured on efficiency, such as: Cost per passenger trip, Cost per vehicle service hour, Passenger trips per vehicle service hour, Passenger trips per service mile, On‐time performance.
2. The proposed service would have a reasonable expectation of future increase in ridership.
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E. OPERATIONAL FEASIBILITY 1. The new, expanded or revised transit service must be safe to operate and there must be
adequate roadways and turnouts for transit vehicles. 2. The new service would be provided with the existing vehicle fleet or with vehicles that can be
acquired with available funds. 3. The new service would have the available maintenance staff to cover the additional vehicle
maintenance hours incurred as a result of the proposed service.
F. COMMUNITY ACCEPTANCE A significant level of community support exists for the public subsidy of transit services designed to address the unmet transit need. Including but not limited to, community groups, community leaders, and community meetings reflecting support for the unmet transit need.
G. ADA CONFORMITY The new, expanded or modified service, excluding specialized transportation services, would
conform to the requirements of the Americans with Disabilities Act. The COG shall consider the
financial impact on the TDA claimant if complementary paratransit services are required as a
result of the new, expanded, or modified service.
H. OTHER FACTORS
Other specific, formulated components that COG determines to affect the reasonableness of meeting
an unmet transit need.
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Council of Governments Resolution
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Unmet Transit Needs Public Hearing
HEARING PROCESS
The Council of Governments held one public hearing and two public meetings to receive Unmet Transit
Needs testimony. Translation services were available at both hearings, and transportation was available
to those persons in need by San Benito County Transit.
The hearing was held February 15, 2018 at 3:00 p.m. during the Council of Governments regular Board
meeting.
Two public meetings are also scheduled on: February 13, 2018 from 1:00 PM to 2:00 PM at the Hollister
Community Center, 300 West Street, Hollister, CA and on February 14, 2018 from 2:00 PM to 3:30 PM at
San Juan Bautista City Hall, 311 Second Street, in San Juan Bautista, CA.
During the public comment period, the Council of Governments received a total of 25 comments.
Enclosed in this report is a summary of comments received, Unmet Transit Needs determination (i.e.
Unmet Need or Not an Unmet Need), COG response to comments, and relevant Unmet Transit Needs
Policy.
Notice of the hearing and meetings was given and included the date, place and specific purpose of the
meeting through various means. Spanish language translation was provided at all meetings. The meetings
were advertised by distributing flyers on social media and public spaces, including bus stop shelters and
aboard transit vehicles.
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The notice below was published in the local Hollister Freelance on January 12, 2018 in both English and
Spanish.
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COGMinutes,RelatingtotheUnmetTransitNeedsHearings
To be inserted in the final report in June 2018.
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Agenda Item:_____
SAN BENITO COUNTY
COUNCIL OF GOVERNMENTS REGULAR MEETING
February 15, 2018, 3:00 P.M.
DRAFT MINUTES
MEMBERS PRESENT: Chair De La Cruz, Vice-Chair Boch, Director Gillio, Director Velazquez, and Alternate Muenzer Ex Officio: Caltrans District 5, Aileen Loe MEMBERS ABSENT: Director Botelho STAFF PRESENT: Deputy County Counsel, Shirley Murphy; Executive Director, Mary Gilbert; Transportation Planner, Veronica Lezama; Transportation Planner, Regina Valentine; Secretary I, Monica Gomez CALL TO ORDER: Chair De La Cruz called the meeting to order at 3:00 P.M. A. PLEDGE OF ALLEGIANCE B. CERTIFICATE OF POSTING
Upon a motion duly made by Director Boch, and seconded by Director Muenzer, the Directors acknowledged the Certificate of Posting. Vote: 5/0 motion passes.
C. COMMITTEE APPOINTMENTS
1. Delegate and Alternate to the California Association of Councils of Governments (CALCOG) Delegate – Director Ignacio Velazquez, Alternate – Chair Jaime De La Cruz
2. Two Representatives to the San Benito/ Santa Clara Mobility Partnership Chair Jaime De La Cruz and Director Ignacio Velazquez
3. Representative to Speak on Behalf of COG at California Transportation Commission and Central Coast Coalition Meetings
Director Anthony Botelho
Regarding 2018 Committee appointments, Chair De La Cruz stated that he would keep the same Committee appointments as 2017 (as noted above). D. PUBLIC COMMENT:
Chair De La Cruz stated for the record that the COG Board received Joe Thompson’s public comment correspondence dated January 28, 2018 through February 14, 2018. The correspondence was entered into the public record.
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E. EXECUTIVE DIRECTOR’S REPORT: Gilbert As a follow up from the last COG meeting regarding the Financial Audit, Ms. Gilbert reported that Kathy Postigo of COG staff, was working with Leanne Godinez from the County Auditor’s office to make needed corrections to the COG accounts to be compliant with our Auditor’s findings. Ms. Gilbert announced that CALCOG will be hosting its annual Regional Leadership Forum next month in Monterey. Ms. Gilbert stated that Board members are all welcomed to attend. She will forward the information to the Board and asked that they let her know if they would like staff to register them. Ms. Gilbert reported that Congressman Jimmy Panetta stopped by the COG office and met with Chair De La Cruz, herself, and Veronica Lezama of COG staff a couple of weeks ago. They were able to go over transportation needs for the County and they also discussed where they would like to see some emphasis on the federal side. F. CALTRANS DISTRICT 5 REPORT: Aileen Loe Aileen Loe with Caltrans District 5, reported that the US 101 in Santa Barbara that was closed due to mudslide damage, has been re-opened. Ms. Loe announced that a call for projects is under way for the 2018/2019 Transportation Planning Grants. Deadline to submit applications to Caltrans is Friday, February 23, 2018. She also announced that Caltrans released its first Climate Change Vulnerability Assessment for the Bay Area. District 5’s assessment is scheduled for release in spring 2019. They are also getting ready for the release of Cycle 4 of the Active Transportation Program. A call for projects should be going out in March with applications due in June. Ms. Loe announced the conclusion of the California Road Charge Pilot Program. She stated that over 5,000 people participated in the program with different types of vehicles ranging from passenger vehicles to heavy commercial and light commercial vehicles. The findings from the program were positive. Lastly, Ms. Loe provided a handout with responses to questions that were brought up by Director Botelho at the last COG meeting. G. BOARD OF DIRECTORS REPORTS: Regarding COG’s potential sales tax measure, Director Gillio stated that he was impressed with the public turnout from COG’s special meeting on Saturday, February 3rd. The Board discussed having additional evening meetings to allow members of the public who may be commuting the opportunity to attend as well. They also talked about other locations such as San Juan Bautista and/or Aromas. Ms. Gilbert stated that she would provide more detailed information under Item 9 as it relates to the discussion. She stated that staff would be working with the consultant and would like to also confer with them to schedule additional meetings. She mentioned that Aromas/ San Juan Bautista Rotary meets early in the morning and that might work for some members of the public. She also mentioned that the Aromas Grange meets on Sunday evenings. The Board directed staff to confer with the consultant and look at scheduling an evening meeting during the week in the west part of the County. CONSENT AGENDA:
1. APPROVE Council of Governments Draft Meeting Minutes Dated January 18, 2018 – Gomez
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2. RECEIVE Construction Projects Report – Caltrans District 5
3. APPROVE COG Executive Director Salary Increase from Step D to Step E Effective January 14, 2018, Pursuant to Employment Agreement Dated August 20, 2015 – Postigo
4. RECEIVE Council of Governments FY 2017/18 Second Quarter Budget Report – Postigo
5. Amendment to Fiscal Year 2017/2018 Overall Work Program – Lezama
a. APPROVE Amendment No. 2 to the Fiscal Year 2017/2018 Overall Work Program to Include SB1 Road Maintenance and Rehabilitation Account Sustainable Communities Funding for an Analysis of Public Transit Network Expansion Projects for Congestion Relief of the Highway 25 Corridor Study, and
b. AUTHORIZE the Executive Director to Sign a New FY 2017/2018 Overall Work Program Agreement with the California Department of Transportation.
Director Boch asked to pull Item 1 from Consent.
There was no public comment on the Consent Agenda. Upon a motion duly by made by Director Velazquez, and seconded by Director Gillio, the Directors approved Items 2 -5 from the Consent agenda. Vote: 5/0 motion passes. Item 1: Director Boch noted a correction to the January 18, 2018 COG minutes under Item C and D. The minutes should be corrected to state that COG’s Chairperson for 2018 is Jaime De La Cruz, and COG’s Vice-Chairperson for 2018 is Tony Boch. Upon a motion duly by made by Director Boch, and seconded by Director Velazquez, the Directors approved Item 1 from the Consent agenda as amended. Vote: 5/0 motion passes. REGULAR AGENDA TRANSPORTATION ITEMS:
3:00 P.M. Public Hearing (Or As Soon Thereafter As the Matter May Be Heard)
6. 2018 Unmet Transit Needs Hearing – Lezama a. RECEIVE Report on Unmet Transit Needs b. OPEN Public Hearing c. CLOSE Public Hearing
Veronica Lezama recommended that the COG Board open a public hearing to receive comments on the 2018 Unmet Transit Needs Hearing. Following public comments, the Board will close the public hearing. The public comment period will conclude March 1, 2018. Chair De La Cruz opened the public hearing at 3:15 p.m. Public Comment: Monica Quiroz-Rivera Hollister Ms. Quiroz-Rivera voiced her concerns about the bus service. She mentioned that she is an avid proponent of public transportation as it is one of the best things this county has to offer. She expressed concern over the fact that there is no fixed route service from 11:00 a.m. – 2:00 p.m. during the week.
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Secondly, she stated that there is no fixed route service on the weekends. She has to call during the week to schedule a ride for the weekend, however it is limited service from 9 a.m. – 2:30 p.m. and if you don’t call in advance for an appointment you may not get a ride. She stated that another issue is that the bus stops are not clearly identified, specifically noting the bus stop at the taqueria near the intersection of Line St. and 4th St. She’s had to flag the bus down or has had to call them to turn around and come back. Also, there are not enough benches at the bus stops, specifically noting the Safeway and Kmart bus stop locations. Lastly, she stated that there needed to be additional locations to purchase tokens/passes, such as the Community Center, and/or Gavilan College. Lastly, Ms. Quiroz-Rivera complemented the bus drivers, stating that they were friendly, hardworking, and some of the best bus drivers ever. Chair De La Cruz closed the public hearing at 3:20 p.m. Chair De La Cruz asked staff to look into possibilities of selling tokens at other locations in the community. Ms. Lezama stated that as part of the Unmet Transit Needs process, staff will review and analyze all testimony received with COG’s Social Services Transportation Advisory Council and provide recommendations to the COG Board at its April meeting.
7. RECEIVE Update on Santa Clara/San Benito Mobility Partnership Meeting Activities – Gilbert
Ms. Gilbert reported out on the most recent Mobility Partnership meeting that was held on February 7th. She stated that the agenda focused on a discussion of phases for the SR 25/101 Interchange project, with VTA and Caltrans staff providing information on options for project phasing. There was discussion about the two phases that are being considered: US 101/SR 25 Phase 1-Option A (New Bridge) total project cost estimate $65 million and US 101/SR 25 Phase 1-Option B (Direct Ramp) total project cost estimate $50 million. Board members spoke in support of Option B as the best solution for San Benito County residents because it was cheaper and it would line up better with the ultimate project. Aileen Loe, with Caltrans District 5, mentioned that any new proposals would be subject to additional environmental review. Also, they would have to do a revalidation process because 5 years have passed from the year 2013 when it was approved. Ms. Gilbert clarified that both phases are for the ultimate Highway 25/101 interchange project that would accommodate State Route 152. Both options are being looked at to minimize throw away. Additional environmental study and traffic analysis would be required because neither of the two options were contemplated as stand-alone options.
There was no public comment.
8. RECEIVE Update on Senate Bill 1 and the Central Coast Coalition Legislative Day on January 30,
2018 – Gilbert
Ms. Gilbert reported that she and Director Botelho met with Assembly Members Mark Stone and Anna Caballero, and staff from Senator Anthony Canella’s office. Transportation leaders provided updates on the status of Senate Bill 1 and potential repeal efforts. At this time, there is an effort to collect signatures to place an initiative on the November 2018 ballot for California voters to consider a repeal of SB1. Ms. Gilbert stated that California Transportation Commission and other transportation leaders are encouraging local agencies to use the SB1 funds they have received and to begin project implementation as soon as is possible. The local Cities and County have begun receiving payment of Road Maintenance and Rehabilitation Account funding that is available for use on local street and road maintenance.
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Ms. Gilbert reported that this morning, the SBC Board of Supervisors voted to support SB1 and protect it from repeal. 9. Transportation Funding Strategy – Gilbert
a. REVIEW and COMMENT on Draft Expenditure Plan Outline b. APPROVE Public Outreach Plan and Strategy Contract with Clifford Moss for an
Amount Not to Exceed $40,000
Ms. Gilbert reported that staff issued a Request for Proposals for a strategy/outreach consultant on January 16th and received two responses. Clifford Moss was chosen as the highest ranked consultant. Staff negotiated a contract with Clifford Moss for an amount not to exceed $40,000 and is asking for the Boards approval. The consultant will also be able to help with the development of the public opinion survey. The survey will be conducted by EMC Research in mid-February 2018 and preliminary results will be presented to the Board in March. The consultant team from Clifford Moss will also be working with staff and identified stakeholders to ensure that the expenditure plan is responsive to the public. There followed some discussion from the Board. They asked about social media outreach. They talked about focusing on the widening of Highway 25 and doing repairs to local streets and roads as the main projects. Ms. Gilbert stated that the consultant asked staff to put together a small stakeholder group meeting with representatives from the COG Board and staff to meet on February 27th and follow up with a public stakeholder meeting in the first week of March. The consultant will be working behind the scenes to educate staff, and local officials on how to best answer questions from the public. Public Comment:
Ruth Erickson
Ms. Erickson stated that besides our main roads we must consider our local Hollister and San Juan Bautista streets. If we are to retract customers to shop in our downtowns we need to have safe streets. She stated for example, that Hawkins Street between San Benito St. and Monterey St. is very dangerous for pedestrians, bicyclists, wheelchairs, strollers, etc. There are other dangerous streets that she has brought up for the last 40 years, which never got fixed. She stated that we need to be proud of our two downtowns in San Juan Bautista and Hollister to encourage locals and tourists alike to shop and enjoy our central areas and historic landmarks. Lastly, she stated that she hopes that if we are going to pay a tax that we actually fix the streets that have never been fixed in the 40 years she’s lived here.
Victor Gomez Pinnacle Strategy
Mr. Gomez was glad to hear the Board is moving forward with a consultant. He agreed with the Mayor on using the language of widening of Highway 25 to 4 lanes and Pavement maintenance as the key focus on the measure and getting it passed. He stated that “congestion relief” is not enough to get the votes needed. He stated that we need to pay close attention to the language that was used in the last measure in Supervisor Botelho’s (San Juan Bautista/Aromas) District because it looks like that district got the highest approval from voters. Hopefully, the same language could be used to keep those same voters to support this measure and carry voters from Supervisor Muenzer’s district who had the lowest percentage of voter approval. Lastly, he stated that hopefully the state and federal government will understand that it’s time for them to step up on Bicycle and Pedestrian improvements through grants and if they want us to help with that, then they will have to step up and fund it.
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Stephen Rosati Mr. Rosati stated that if you are using the RTP as a guide for projects, then using the proper language in the measure and leaving the proposed tax at 1% for 30 years, may work. Cutting back in projects creates more problems. He said that we need to learn from what was done in the past. There are three past tax measures that we can learn from. There followed some discussion from the Board. They commented on emphasizing that it is a “sales tax “and not a “gas tax”. It was also mentioned that the biggest issue is public trust and working on ensuring that they have that trust by developing a clear list of projects and having a citizen oversight committee to ensure funds are being spent appropriately.
Upon a motion duly made by Director Velazquez, and seconded by Director Boch, the Directors unanimously approved Item 9ab. Vote: 5/0 motion passes.
Upon a motion duly made by Director Muenzer, and seconded by Director Velazquez, the Directors Unanimously adjourned the COG meeting. The meeting was adjourned at 4:11 p.m. Vote: 5/0 motion passes.
ADJOURN TO COG MEETING MARCH 15, 2018 at 3:00 P.M.
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SocialServicesTransportationAdvisoryCouncilSpecialMeetingMinutesMarch29,2018
To be inserted in the final report in June 2018.
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PublicCommentsReceivedandCOGResponse
Attachment 2
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UNMET TRANSIT NEEDS 2018
Public Comment and COG Responses
COUNTY EXPRESS COMMENTS
No. Comment Unmet Transit Needs Determination and Criteria COG Response
Gap in Service Comments
1. When do you foresee restoring the Fixed Route mid‐day service?
Unmet Transit Need, Reasonable to Meet.
The cost of restoring the Fixed Route midday weekday service is estimated at $131,020 annually.* (2,862 service hours x contractor hourly rate of $46*). The LTA is expected to receive $321,000 annually in State Transit Assistance from Senate Bill 1, Road Repair and Accountability Act of 2017.
LTA staff submitted an expenditure plan to Caltrans, which identifies the restoration of the weekday mid‐day Fixed Route service. The service will be initiated in fiscal year 2018/19.
2. The Fixed Route bus service closes up on Monday through Friday from 11 a.m. through 2 p.m. right in the middle of the day. If I want to do some shopping or if someone invites me to go to lunch there are no bus services during that time. If they can’t pick me up, I have to use shanks mare to get there. And for an old lady that’s not very easy to do.
Unmet Transit Need, Reasonable to Meet.
The cost of restoring the Fixed Route midday weekday service is estimated at $131,020 annually.* (2,862 service hours x contractor hourly rate of $46*). The LTA is expected to receive $321,000 annually in State Transit Assistance from Senate Bill 1, Road Repair and Accountability Act of 2017.
LTA staff submitted an expenditure plan to Caltrans, which identifies the restoration of the weekday mid‐day Fixed Route service. The service will be initiated in fiscal year 2018/19.
3.
3. a
Fixed Route is not available Saturday and Sunday’s. Unmet Transit Need, Not Reasonable to Meet based on the following criteria:
D. SYSTEM PERFORMANCE The efficiency of the new, expanded or revised transit service, excluding specialized transportation services, shall be measured on efficiency, such as:
Cost per passenger trip,
Cost per vehicle service hour,
Passenger trips per vehicle service hour,
Passenger trips per service mile,
On‐time performance.
As a priority, the LTA is working on restoring the weekday midday Fixed Route service. The LTA estimates that the cost of implementing a weekend Fixed Route service to cost $108,0001 annually. The primary weekday ridership profile on County Express consists of students. Without this base ridership, the LTA cannot justify the implantation of a weekend Fixed Route service at this time.
However, the LTA will be implementing additional weekend Dial‐a‐Ride services to assist with the lack of a weekend Fixed Route service and limited weekend Dial‐a‐Ride services. The supplemental Dial‐a‐Ride services will be initiated in fiscal year 2018/19.
And I can get around if I call on Monday for an appointment for Saturday or Sunday, but the service is limited. From 9 a.m. to about 2:30 p.m. or so. And if you don’t call in time your out of luck.
Unmet Transit Need, Reasonable to Meet.
The weekend Dial‐a‐Ride service has reach its capacity. There is currently one vehicle available on the weekend between 9 a.m. to 3 p.m.
The cost of providing an additional weekend Dial‐a‐Ride service vehicle is estimated at $28,000 annually.2 The supplemental Dial‐a‐Ride services will be initiated in fiscal year 2018/19.
1 Does not include fuel or maintenance costs. 2 Does not include fuel or maintenance costs.
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4. Extend weekend hours past 3 p.m. in order to attend church. Earlier bus trips to church are booked.
Unmet Transit Need, Reasonable to Meet. The weekend Dial‐a‐Ride service has reach its capacity. There is currently one vehicle available on the weekend between 9 a.m. to 3 p.m.
The cost of providing an additional weekend Dial‐a‐Ride service vehicle is estimated at $28,000 annually.3 The supplemental Dial‐a‐Ride services will be initiated in fiscal year 2018/19.
5. I think the bus service should work on Holidays like most bus services in other counties.
Unmet Transit Need, Not Reasonable to Meet based on the following criteria:
D. SYSTEM PERFORMANCE The efficiency of the new, expanded or revised transit service, excluding specialized transportation services, shall be measured on efficiency, such as:
Cost per passenger trip,
Cost per vehicle service hour,
Passenger trips per vehicle service hour,
Passenger trips per service mile,
On‐time performance.
The County Express holiday schedule includes the following six dates: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. The Services Transportation Advisory Council (SSTAC) recommended that COG staff research the feasibility of providing holiday Dial‐a‐Ride services. County Express drivers are covered under the SMART ‐UTU Local 23 union contract. According to the contract, the following days shall be designated as paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, subject to approved scheduling by management. Employee having to work on these days shall receive their regular rate of pay in addition to the holiday pay.
MV Transportation’s hourly rate is $45.78/hour.* Providing a bus on during the six holidays would cost approximately $1,648 annually. The cost does not include overtime, fuel or maintenance costs.
Accommodating holiday services would affect the existing operations agreement – requiring contract amendment negotiations. At this time, COG staff does not recommend additional holiday bus services. *$45.78 (hourly rate) x (six hours/day) x (six days annually).
6. Have a later bus during the week for people that work late or attend Gavilan at night.
Not an unmet need as the transit need has been met. The LTA recently, January 29, 2018, added a new 7:00 p.m. route that travels from Hollister to Gavilan College and the Caltrain Station to accommodate later work schedules.
7. Need service to connect to the early Caltrain and VTA runs that leave the Diridon Station in San Jose.
Unmet Transit Need, Not Reasonable to Meet based on the following criteria:
G. OTHER FACTORS
Other specific, articulable factors that COG determines to affect the reasonableness of meeting an unmet transit need.
The VTA bus service at the Caltrain Station starts at 4 a.m. The County Express service begins at 5 a.m.
The Local Transportation Authority was recently awarded a grant to conduct an Analysis of Public Transit Network Expansion Projects for Congestion Relief of the Highway 25 Corridor Study. The Study will conduct an in‐depth analysis identifying opportunities to expand the public transit network providing alternatives to driving along the corridor will be completed. The Study will commence during the summer of 2018 and updates will be provided to the Social Services Transportation Advisory Council, Local Transportation Authority and the Council of Governments’ Board of Directors.
3 Does not include fuel or maintenance costs.
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8. The last bus to Hollister/Gilroy (Greyhound service) on weekends should leave later and leave earlier on weekends or have an extra route earlier and later one. This route should be implemented on Holidays also.
Unmet Transit Need, Not Reasonable to Meet based on the following criteria: G. OTHER FACTORS
Other specific, articulable factors that COG determines to affect the reasonableness of meeting an unmet transit need.
The weekend County Express service begins at 7:35 a.m. and ends at 6:05 p.m. Adding additional hours before and after the regularly scheduled times would require comprehensive analysis to ensure that there is a demand for the service.
Weekend Greyhound Schedule (North & South)
The LTA was recently awarded a grant to conduct an Analysis of Public Transit Network Expansion Projects for Congestion Relief of the Highway 25 Corridor Study. The Study will conduct an in‐depth analysis identifying opportunities to expand the public transit network providing alternatives to driving along the corridor will be completed. The Study will commence during the summer of 2018 and updated will be provided to the Social Services Transportation Advisory Council, LTA and the Council of Governments’ Board of Directors. The County Express holiday schedule includes the following six dates: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day. County Express drivers are covered under the SMART ‐UTU Local 23 union contract. According to the contract, the following days shall be designated as paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, subject to approved scheduling by management. Employee having to work on these days shall receive their regular rate of pay in addition to the holiday pay.
Accommodating holiday services would affect the existing operations agreement – requiring contract amendment negotiations. At this time, COG staff does not recommend additional holiday bus services.
*$45.78 (hourly rate) x (six hours/day) x (six days annually).
9. I know that the first and last bus doesn’t get a lot of people, but I do feel that it’s important to have the last and first bus always do the full ride to and from Hollister and Gilroy. I just feel that sometimes emergencies arise or people have to work in Hollister early or leave Hollister late to go to Gilroy. I notice the early bus does not do a route back. I am not sure about the late bus if it does the both routes.
Unmet Transit Need, Not Reasonable to Meet based on the following criteria: D. SYSTEM PERFORMANCE The efficiency of the new, expanded or revised transit service, excluding specialized transportation services, shall be measured on efficiency, such as:
Cost per passenger trip,
Cost per vehicle service hour,
Passenger trips per vehicle service hour,
Passenger trips per service mile,
On‐time performance.
The LTA was recently awarded a grant to conduct an Analysis of Public Transit Network Expansion Projects for Congestion Relief of the Highway 25 Corridor Study. The Study will conduct an in‐depth analysis identifying opportunities to expand the public transit network providing alternatives to driving along the corridor will be completed.
The Study will commence during the summer of 2018 and updated will be provided to the Social Services Transportation Advisory Council, LTA and the Council of Governments’ Board of Directors.
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Operational Comments
10. I think that the buses should all go to Caltrain or close to Caltrain. For example, there is a bus stop on Monterey and 10th Street in Gilroy. It would be nice if the bus could stop there first and then head to Gavilan and then go back towards the San Benito route.
Not an Unmet Transit Need as the request is operational in nature. The following criteria must be true for the COG to consider a request an “unmet need.” If a request fails to satisfy any of the criteria below, the request is not an unmet need.
The request fills a gap in transit service, or is identified as a deficiency in the Regional Transportation Plan.
Sufficient broad‐based community support exists.
Request is a current rather than future need
Request is not operational in nature (i.e. minor route change, bus stop change, etc.)
Not an Unmet Need as the request is operational in nature and would require comprehensive analysis of the Gavilan College Service schedule. This request is not identified as a deficiency in the Short and Long Range Transit Plan or Regional Transportation Plan.
11. San Juan is really growing. I don't know how far the two new housing projects are but maybe once the homes are completed have more than one stop for SJB and Hollister. Reconfigure the route? Not sure.
Not an Unmet Transit Need request is a future rather than current need. The following criteria must be true for the COG to consider a request an “unmet need.” If a request fails to satisfy any of the criteria below, the request is not an unmet need.
The request fills a gap in transit service, or is identified as a deficiency in the Regional Transportation Plan.
Sufficient broad‐based community support exists.
Request is a current rather than future need.
Request is not operational in nature (i.e. minor route change, bus stop change, etc.)
COG serves on both the County and the City of Hollister’s Development Review Committee (DRC). The duties and responsibilities of the DRC are to review the site design of new development and improvements and provide applicants with appropriate design comments. Those comments include accommodations for public transit facilities and services. New development is required to accommodate public transit amenities, if warranted by the LTA.
The City of San Juan Bautista does not have a DRC; however, the LTA has contacted the San Juan Bautista City Manager to discuss public transit review opportunities for all new developments.
Existing route
Caltrain Station
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Infrastructure Comments
12. Bikes lockers (boxes) should be located at the bus stops so that people can lock their bikes. A lot of homeless people like to steal parts so it is very scary to leave your bike out there.
Not an Unmet Transit Need. The following criteria must be true for the COG to consider a request an “unmet need.” If a request fails to satisfy any of the criteria below, the request is not an unmet need.
The request fills a gap in transit service, or is identified as a deficiency in the Regional Transportation Plan.
Sufficient broad‐based community support exists.
Request is a current rather than future need.
Request is not operational in nature (i.e. minor route change, bus stop
Bicycle lockers are not identified as a deficiency in the Bus Stop Improvement Plan or Short and Long Range Transit Plan. Bicycle parking, bicycle racks, are identified as part of the Bus Stop Improvement Plan. Implementation of the Bus Stop Improvement Plan is based on funding availability.
The LTA provides bicycle parking at high usage bus stops and onboard all Fixed Route and Intercounty buses. As the service expands, bicycle parking accommodations at public transit facilities will be considered. New development are also required to accommodate public transit amenities, if warranted by the LTA.
13. Have suggestion boxes at the bus stops so people that are not tech savvy can give their input via paper.
Not an Unmet Transit Need. The following criteria must be true for the COG to consider a request an “unmet need.” If a request fails to satisfy any of the criteria below, the request is not an unmet need.
The request fills a gap in transit service, or is identified as a deficiency in the Regional Transportation Plan.
Sufficient broad‐based community support exists.
Request is a current rather than future need.
Request is not operational in nature (i.e. minor route change, bus stop change, etc.)
A suggestion box will be placed at the Council of Governments office. Placing suggestion boxes at the bus stops may be difficult to monitor as they could be subject to vandalism. The LTA’s phone number is available on all bus stop schedules and the general public may contact the LTA with comments. The public may also provide comments through the annual Unmet Transit Needs process or year‐round by contacting the LTA at:
Email: [email protected]
Phone: 831‐637‐7665
Fax: 831‐ 636‐4161
14. I believe there should be better marketing like computerized banners to communicate the next bus.
Not an Unmet Transit Need. The following criteria must be true for the COG to consider a request an “unmet need.” If a request fails to satisfy any of the criteria below, the request is not an unmet need.
The request fills a gap in transit service, or is identified as a deficiency in the Regional Transportation Plan.
Sufficient broad‐based community support exists.
Request is a current rather than future need.
Request is not operational in nature (i.e. minor route change, bus stop change, etc.)
The LTA completed the Intelligent Transportation Systems Technology for the 21st Century: Using Technology to Improve Safety and Efficiency of San Benito County’s Transit System Plan. The LTA is currently seeking funding to implement the Plan’s recommendations.
15. The bus stop at 4th & Line (taqueria) is not clearly marked. A couple of times I had to flag the bus down and they didn’t see me. I had to call and they had to turn around and come back.
Not an Unmet Transit Need. The following criteria must be true for the COG to consider a request an “unmet need”. If a request fails to satisfy any of the criteria below, the request is not an unmet need.
The request fills a gap in transit service, or is identified as a deficiency in the Regional Transportation Plan.
Sufficient broad‐based community support exists.
Request is a current rather than future need.
Request is not operational in nature (i.e. minor route change, bus stop change, etc.)
This location is considered a “flag stop.” A rider can "flag" down a bus to board the vehicle. Areas that permit flag stops don't have regular bus stop amenities.
A housing developer, CHISPA, is in the process of constructing a senior housing project south of this location. As part of the development terms, CHISPA has agreed to coordinate the establishment of a bus stop with amenities at this location.
Riders will be informed to contact County Express dispatch when planning to board at this location to ensure that the bus stops.
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16. For the most part there aren’t a lot places to sit down and, when you’re very young and energetic that’s ok. We need more benches at the bus stops.
Over by Safeway there is no place to sit down unless you sit on the curb. A cross the street at Kmart no place to sit down unless you sit on the curb. Although, I did notice a bus top further past Kmart.
Not an Unmet Transit Need. The following criteria must be true for the COG to consider a request an “unmet need”. If a request fails to satisfy any of the criteria below, the request is not an unmet need.
The request fills a gap in transit service, or is identified as a deficiency in the Regional Transportation Plan.
Sufficient broad‐based community support exists.
Request is a current rather than future need.
Request is not operational in nature (i.e. minor route change, bus stop change, etc.)
The LTA is currently working on identifying funding to implement the Bus Stop Improvement Plan, which evaluates each County Express bus stops for its accessibility and amenities and makes recommendations for improvements.
The bus stop located south of K‐mart was installed with the residential development. As new developments are proposed, the LTA/COG ensures that accommodations for public transit facilities and services are considered. New developments are required to accommodate public transit amenities, if warranted by the LTA.
General Service Comments
17. Be open to feedback from bus drivers and not administrators. If a person does not take the bus then they would not know what it feels like to take the bus so I feel that feedback from the public and bus drivers is important.
Not an Unmet Transit Need because the request is operational in nature. The following criteria must be true for the COG to consider a request an “unmet need.” If a request fails to satisfy any of the criteria below, the request is not an unmet need.
The request fills a gap in transit service, or is identified as a deficiency in the Regional Transportation Plan.
Sufficient broad‐based community support exists.
Request is a current rather than future need.
Request is not operational in nature (i.e. minor route change, bus stop change, etc.)
The LTA has addressed this item at the drivers’ monthly meeting to ensure an open exchange of information. The LTA is ultimately responsible for ensuring that all suggestions from drivers and the general public are safe and feasible.
18. Concern that the only place to purchase bus tokens is at Tres Pinos Rd. I live down here on 7th street. So I have to make arrangements to have the bus take me so I can buy bus tokens. Why can’t bus tokens bus passes be sold at the college? How many people from the college use your bus service? Why can’t they be sold at the community center? How many senior citizens use your bus service? Why?
Not an Unmet Transit Need as the request is operational in nature. The following criteria must be true for the COG to consider a request an “unmet need.” If a request fails to satisfy any of the criteria below, the request is not an unmet need.
The request fills a gap in transit service, or is identified as a deficiency in the Regional Transportation Plan.
Sufficient broad‐based community support exists.
Request is a current rather than future need.
Request is not operational in nature (i.e. minor route change, bus stop change, etc.)
In order to provide additional bus ticket options, the LTA will be coordinating with Jovenes de Antaño for the sale of tokens to senior and disabled clients at their office.
The LTA also recently entered into contract with Token Transit for a one‐year pilot to offer a mobile ticketing fare for County Express. Token Transit will only charge LTA 10% of the final transaction value for each fare purchased through their app over $2.00. For all transactions less than $2.00, the fee is $.06 + 7%. Token Transit service is anticipated to be available by the summer of 2018.
19. All of here in this County are so lucky to have the bus drivers that we have. To a person, they are some of the finest people ever. Finest people ever. They’re hard workers. I don’t think I’ve ever had a bus driver be ornery or nasty the way I’ve seen in San José or San Francisco. They know you by name of course, this is a small town but, we have some of the best drivers ever.
Not an Unmet Transit Need. The following criteria must be true for the COG to consider a request an “unmet need.” If a request fails to satisfy any of the criteria below, the request is not an unmet need.
The request fills a gap in transit service, or is identified as a deficiency in the Regional Transportation Plan.
Sufficient broad‐based community support exists.
Request is a current rather than future need.
Request is not operational in nature (i.e. minor route change, bus stop change, etc.)
Thank you for your comment.
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Specialized Transportation Services Comments
No. Statement Unmet Transit Needs Determination and Criteria COG Response
General Service Comments
20. Sometimes I call Jovenes de Antaño/Specialized Transportation Services in the morning to schedule a ride and I am waiting to get picked up and they do not arrive. I will then call them to see why my bus didn’t arrive and I will be told that they forgot to schedule my ride. This has happened three times to me.
Not an Unmet Transit Need. The following criteria must be true for the COG to consider a request an “unmet need.” If a request fails to satisfy any of the criteria below, the request is not an unmet need.
The request fills a gap in transit service, or is identified as a deficiency in the Regional Transportation Plan.
Sufficient broad‐based community support exists.
Request is a current rather than future need.
Request is not operational in nature (i.e. minor route change, bus stop change, etc.)
The Local Transportation Authority has addressed this comment with the contractor at its monthly check‐in meetings to ensure responsiveness.
21. When I call Jovenes de Antaño/Specialized Transportation Services to schedule trips to a doctor appointments both inside and outside the County, I am told that there has to be enough people going at the same time to schedule the trip, which is hard when I need to go to the doctor.
Not an Unmet Transit Need. The following criteria must be true for the COG to consider a request an “unmet need.” If a request fails to satisfy any of the criteria below, the request is not an unmet need.
The request fills a gap in transit service, or is identified as a deficiency in the Regional Transportation Plan.
Sufficient broad‐based community support exists.
Request is a current rather than future need.
Request is not operational in nature (i.e. minor route change, bus stop change, etc.)
The Local Transportation Authority has addressed this comment with the contractor at its monthly check‐in meetings to ensure responsiveness.
22. Happy with the services provided. The service is important as I am unable to drive and need to get to doctor’s appointments.
Not an Unmet Transit Need. The following criteria must be true for the COG to consider a request an “unmet need.” If a request fails to satisfy any of the criteria below, the request is not an unmet need.
The request fills a gap in transit service, or is identified as a deficiency in the Regional Transportation Plan.
Sufficient broad‐based community support exists.
Request is a current rather than future need.
Request is not operational in nature (i.e. minor route change, bus stop change, etc.)
Thank you for your comment.
23. Jovenes de Antaño/Specialized Transportation Services drivers are always helpful. I use the service every day.
Not an Unmet Transit Need. The following criteria must be true for the COG to consider a request an “unmet need.” If a request fails to satisfy any of the criteria below, the request is not an unmet need.
The request fills a gap in transit service, or is identified as a deficiency in the Regional Transportation Plan.
Sufficient broad‐based community support exists.
Request is a current rather than future need.
Request is not operational in nature (i.e. minor route change, bus stop change, etc.)
Thank you for your comment.
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24. Very satisfied with the service. I use the serve daily for the senior lunch program. The drivers are very attentive and they come knock on my door when I don’t answer. Carlos Valenzuela, driver, is always happy and has a great personality.
Not an Unmet Transit Need. The following criteria must be true for the COG to consider a request an “unmet need.” If a request fails to satisfy any of the criteria below, the request is not an unmet need.
The request fills a gap in transit service, or is identified as a deficiency in the Regional Transportation Plan.
Sufficient broad‐based community support exists.
Request is a current rather than future need.
Request is not operational in nature (i.e. minor route change, bus stop change, etc.)
Thank you for your comment.
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CouncilofSanBenitoCountyGovernmentsResolution
To be inserted upon Board approval.
Preliminary Final Draft 2018 Unmet Paratransit and Need List Page 1 of 8
Final Draft 2018 Unmet Paratransit and Transit Needs
Prioritization of Need: H - High priority items are those items that fill a gap or absence of ongoing of
service.
M - Medium priority items that supplement existing service. L - Low priority items should become more specific and then be planned for, as funds are available. 1-3 Graduated scale indicates to what extent the need, if addressed, would: increase the number of individuals who are within a 30 minute transit trip to key destinations; improve safety; support economic vitality by way of decreasing transportation costs; or, improve cost-effectiveness of transportation services. Strategies: Proposals and suggestions to address need, including programs and projects. General
1. H1 - Safe travel paths between senior and/or disabled living areas, medical facilities, educational facilities, employment locations, retail centers, entertainment venues, and/or bus stops, and/or railroad crossings.
Improve accessibility at and to bus stops - such as, but not limited to, sidewalk and crosswalk improvements connecting destinations frequented by senior and disabled individuals and transit stops such as, but not limited to, those identified in the RTC Safe Paths of Travel Final Report.
Secure funding assistance to make Safe Paths of Travel improvements.
Expand publicity regarding sidewalk maintenance.
2. H1 -Transportation services to areas with high concentrations of seniors, disabled and low income individuals, particularly in south county.
Support alternative transportation programs, such as vanpool programs, serving low income and senior housing areas outside of the transit service area in south county.
Explore pilot projects, such as regularly scheduled paratransit trips two-three times per week, to serve residents.
Secure funding for taxi voucher programs for senior and low income individuals.
Provide affordable and desirable housing for seniors and low income individuals within transit service area.
Preliminary Final Draft 2018 Unmet Paratransit and Need List Page 2 of 8
Provide incentives for senior and social services to be located in transit service areas.
Support programs that encourage ridesharing to destinations popular with seniors or high concentrations of seniors.
Seek volunteer drivers to provide transportation services. Evaluate on-demand transit services.
3. H3 - Transportation services for low-income families with children,
including transportation for people transitioning from welfare to work. Support welfare to work programs and training programs. Support transportation programs dedicated to serving low-income
families with children. Seek volunteer drivers for transportation family members to visits at
detention facilities. Provide taxi vouchers to low income families. Reinstate ride to work programs. Provide youth bus passes to low income households
4. H13 - Transportation services for caregivers of senior and disabled clients.
Support programs providing transportation for caregivers to clients. Provide taxi voucher to caregivers. Reinstate ride to work programs.
Paratransit/Specialized Transportation Services
5. H1- Coordinated and seamless-to-the-public system of specialized transportation with a Mobility Management Center (central information point, one stop shop).
Assess feasibility and seek funds for development/start-up of the center, and assess entities already providing information and referral services).
Utilize information technology solutions to provide transit information that is accessible to all users.
6. H1 - Paratransit service for the people who lost paratransit service due to changes in Santa Cruz Metro ParaCruz program in 2015.
Support policies that expand ADA mandated paratransit service area.
Support programs providing specialized transportation to areas outside the ADA-mandated paratransit service area for a fee or at no cost.
Expand taxi voucher program.
7. MH1 – Access to paratransit services on all holidays. Extend existing paratransit services to holidays.
Preliminary Final Draft 2018 Unmet Paratransit and Need List Page 3 of 8
Support taxi voucher programs.
8. H2- Specialized transportation for areas outside the ADA-mandated paratransit service area for medical, non-medical trips.
Secure funding for taxi voucher programs. Provide affordable and desirable housing for seniors and disabled
individuals within ADA paratransit service area. Provide incentives for senior and social services to be located in
transit service areas. Support programs providing specialized transportation to areas
outside the ADA-mandated paratransit service area for a fee or at no cost.
Support continuous funding for transportation to medical services. Seek volunteer drivers to provide transportation services from areas
not served by transit or ADA paratransit service. Identify priority origins and destinations outside the ADA service
area.
9. H12-Free or low cost paratransit options. Provide funding for programs that provide discounted and free
paratransit rides.
10. H2 - Direct paratransit and accessible transit connections with neighboring counties- including Monterey (Pajaro), San Benito, Santa Clara and other points north.
Establish direct inter-regional fixed route accessible transit service. Provide inter-regional specialized transportation. Develop plan to coordinate between agencies providing specialized
transportation services in neighboring counties. Support programs providing inter-regional specialized transportation
for a fee or at no cost. Support continuous funding for specialized transportation services to
out-of-county medical appointments. Establish feeder services to inter-regional accessible transit services.
11. MH13 - Affordable transportation for dialysis and other medical
appointments, including ‘same day’ specialized transportation services for medical trips, on a continuous basis.
Support continuous funding for ‘same day’ transportation to medical services.
Support continuous funding for no or low-cost specialized transportation to medical appointments.
Increase capacity of existing programs providing transportation to dialysis and other medical appointments.
Preliminary Final Draft 2018 Unmet Paratransit and Need List Page 4 of 8
Secure funding for taxi voucher programs.
12. M2 - Transportation for programs that promote senior and disabled individuals health, safety and independence including, but not limited to, all senior meal sites in the county, the stroke centers and senior activity centers Support continuous funding for transportation services to meal sites. Support continuous funding for paratransit services to medical
service centers. Support volunteer drivers to provide transportation services. Support transportation services to senior activity centers such as
Elderday.
13. M2 –Conduct targeted outreach to seniors to provide information about transportation options and safety. Provide safe driving and transit information at locations with
concentrations of seniors. Support field trips to events by bus (“Bus by Choice” model)
13.14. M2 - Publicity about existing specialized transportation services
including ADA paratransit, non-ADA paratransit, taxi services, Medi-Cal rides and mobility training for people to use regular fixed route buses. Streamline communication activities by establishing a central point
of contact within health providers to disseminate information about specialized transportation services.
Support continuous funding for communication and outreach activities.
14.15. HM2 - Volunteer drivers in Santa Cruz County particularly in south-
county and San Lorenzo Valley. Expand outreach efforts to recruit drivers and promote services. Support for the Volunteer Center Transportation Program.
15.16. M2 - Affordable special care trips and gurney vehicle for medically
fragile individuals and those needing "bed to bed" transportation. Provide vouchers for specialized care trips. Identify a service provider for gurney trips and assist in
procurement of a vehicle for services. Partner with assisted living and hospice care to provide services. Publicize availability of services, if available.
16.17. M3 - Ongoing provision of ADA Paratransit certification, provided by
Santa Cruz Metro, at group facilities. Provide on-site services to reach a greater number of individuals.
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17.18. M3- Specialized transportation services for people living with a
cognitive impairments, dementia or mental health diagnosis. Provide on demand transportation services for people living with a
mental health diagnosis. Provide services designated to assisting people with mental illness
navigate transit and paratransit eligiblity requirements.
18.19. L2 - Specialized transportation for ‘same day’ low cost non-medical trips.
Expand taxi voucher program. Support “on-call” volunteer drive programs.
19.20. L3 - Anticipate growing demand for services by projecting funding
needs for specialized transportation (including fixed route, ADA and non-ADA Paratransit) to provide transportation services to the senior population expected to increase over the next 15 to 30 years. Identify funding needs for paratransit over a 15-30 year horizon. Designated funding source for paratransit service.
Paratransit/Specialized Transportation Capital
20.21. H2- ParaCruz operating facilities. Acquire and develop permanent operation and maintenance facility
for ParaCruz to accommodate increased fleet size and growth in future service.
Increase funding opportunities for paratransit capital projects.
21.22. H2 - Consolidated Transportation Services Agency operating facilities. Acquire and develop permanent operation and maintenance facilities
for Consolidated Transportation Services Agency. Increase funding opportunities for paratransit capital projects.
22.23. H2 - Paratransit vehicle replacements.
Increase funding opportunities for paratransit capital projects Transit Services
23.24. H1 – Greater frequency and span of transit service in densely populated areas with a mix of land uses land uses. Increase Live Oak Service-Enhance service in Capitola. Enhance service on Mission Street.
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Extend transit service hours later in the evening and early in the morning serving commercial centers of Santa Cruz/Live Oak/Cabrillo/Watsonville.
24.25. M1 –More transit service to UCSC.
Increase weekend and weekday UCSC service.
25.26. M1 - More interregional and cross county transit services. Increase Hwy 17 weekend service frequency. Provide transit service from Santa Cruz County to Los Gatos. Provide direct transit service to San Jose Airport. Enhance Monterey County to Santa Cruz County service.
26.27. M1 – Free and Llow-cost transportationsit options, including fixed-
route transit services. Support programs that provide transportation services, including,
but not limited to bus services, for a reduced or no fee. Seek volunteer drivers to provide transportation services. Support programs that allow seniors and disabled individuals to ride
free during designated time periods.
27.28. M2 – More transit service between primary destinations in Santa Cruz County. Provide service between Capitola Mall and Cabrillo. Expand transit service to new residential and commercial areas in
Watsonville. Improve north - south transit connections (ex. Bay/Porter).
28.29. M2- Access to transportation services on all holidays.
Provide regular Santa Cruz Metro on holidays. Support taxi voucher programs. Support volunteer transportation services.
29.30. M2- Easier and faster transit trips system wide.
Enhance connections through increasing the span and frequency of service.
30.31. M2- Faster run times on transit routes.
Investigate opportunities for transit priority. Consider direct services between more locations, reducing need for
transfers.
31.32. M2 -Intra-community service in Santa Cruz County communities. Develop San Lorenzo Valley circular.
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Develop Scotts Valley circular. Investigate need for intra-community and neighborhood transit
services
32.33. L2- Transit service to major tourists destinations. Provide transit service to Waddell Creek and North Coast and
Highway 17 direct service to Boardwalk on weekends.
33.34. L2 - Commuter transit service. Extend Highway 17 service to Watsonville, or improve connections
between Watsonville-Santa Cruz service and Highway 17 service. Provide commute option for transit riders between SLV and Santa
Cruz faster.
34.35. L3- Special event services. Establish program to coordinate with Santa Cruz Visitor Center and
partner agencies to provide special event services.
Transit Capital
35.36. H12 – ADA accessible bus stops. Provide ADA compliant bus stops. Prioritize bus stop improvements and shelter replacement based on
high usage by seniors and people with disabilities. Install braille and raised numbers on bus signage at bus stops
indicating which bus routes are being offered at each stop (or a technology-based way finding alternative).
36.37. H1 –Maintenance of existing transit facilities.
Support funding for maintenance of bus stops, parking lots, transit centers, buildings.
37.38. H1 –Bus replacement: Replace buses beyond useful life as needed
including buses, including buses providing rural service. Support funding for transit capital improvements.
38.39. M1 - Transit station improvements.
Investigate options for renovation or redevelopment of Santa Cruz Metro Center.
Complete Watsonville Transit Center Improvements. Coordinate improvements to Capitola Transit Center with Capitola
Mall
39.40. H2 - Faster transit travel times.
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Installation of transponders on all buses for signal priority on major corridors improving traffic flow, reducing travel time, and improving on-time performance.
40.41. H3 - New equipment to assist with real-time operations, security, scheduling and planning. Automated Vehicle Location (AVL) System to provide better
monitoring of on-time performance and more accurate data reporting.
Automatic Passenger Counting system to make mandatory reporting more efficient and improve data for service planning.
Install audio and video surveillance system for all buses
41.42. M3 – More multimodal connections to transit. Construct park and ride lots in strategic locations along inter-city
routes that lack adequate feeder service. Consider partnerships with ride-hail services for first/last mile
connections. Bike lockers and/or bike share stations at key locations to facilitate
first/last mile of travel.
42.43. M3 - Wifi expansion on buses. Install wifi equipment at all facilities and on all buses. Partner with private companies to provide wifi
43. M1- Automated phone-based trip planning providing Metro route
information and or trip planning coordination via telephone and voice activated menu.
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