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AssociatePI Fill-in the Blank Study Guide
CPCU 555
Personal Risk Management and Property Casualty Insurance
How to use this guide: Use this guide as you go through the CPCU 555 Comprehensive course by filling in the corresponding content underneath the section heading. NOT every section will be included. Only the most important subjects will be required in this guide For instance, under the “Property Loss Exposure” section, write in information about the property loss exposure process that YOU find relevant to your studying DO NOT write every single word from the online course. This should be used for note taking purposes. Notes should be quick bullet points or short hand for your future reference after you complete this course Come back to this study guide once you complete the course for quicker and easier studying
Two “fill in the blank” options
Option 1: Print Print this study guide and use a pen/pencil to hand write your notes Option 2: Type Type your notes into the PDF. Go to Tools > Content > Edit Text & Objects > Edit Document Text
This will allow you to edit the PDF and type in your own notes. Make sure to SAVE your work!
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Section I – Personal Insurance Product Overview
Property Loss Exposure What is property loss exposure? Define the three aspects of property loss exposures:
1. Assets exposed to loss
2. Causes of loss
3. Financial consequences of loss
Liability Loss Exposure What is liability loss exposure? Define the three aspects of liability loss exposures:
1. Assets exposed to loss
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2. Causes of loss
Tort Liability: Negligence and intentional torts
Contractual liability
Statutory liability
Risk Management Process What are the 6 steps of the financial planning process?
1.
2.
3.
4.
5.
6.
7.
Define the following:
Loss frequency
Loss severity
Total dollar losses
Timing
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Risk control Define risk control Define the six risk control tactics
1. 2. 3. 4. 5. 6.
Risk financing Define risk financing Define retention Define transfer
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Section II: Auto Insurance and the Personal Auto Policy
Auto Accident Victim Compensation Define the six approaches to compensating auto victims: 1. Tort Liability System
Advantages
Disadvantages
2. Financial Responsibility Laws
3. Compulsory Auto insurance laws
Advantages
Disadvantages
4. Uninsured Motorists Coverage (UM)
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5. Underinsured Motorist Coverage (UIM)
Advantage:
Disadvantage:
6. No Fault Insurance
Advantages:
Disadvantages
No Fault Automobile Laws Modified no fault plan
Monetary threshold
Verbal threshold Add on plans
Choice no fault plans
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Rate Regulations for Auto Insurance
List the primary rating factors: 1. 2. 3. 4. 5.
Other factors: What are the three rating classes?
High Risk Drivers Auto Insurance What is a high risk driver? Voluntary market Residual market
The Personal Auto Policy (PAP) List the 5 main section of the PAP
1. 2. 3. 4. 5.
What are the 4 PAP coverages?
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What is found on the declaration page? What is the agreement and definitions page? Define:
You and your
Family member
Your covered auto
Part A: Liability Coverage What is coverage A? Who is covered under part A of the PAP? Define the following exclusions to part A:
Intentional injury
Public or livery conveyance
Garage business use
Other business use
Vehicle without reasonable belief of being entitled
Vehicles with fewer than 4 wheels or for off road
Other vehicles owned by insured or available for insured’s regular use
Vehicles owned by or available for a family members regular use
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Split limit basis vs. single limit
Part B: Medical Payments Coverage
What is covered by part B of the PAP? Who is covered by part B of the PAP?
List and define the part B exclusions:
Part C: Uninsured Motorist Coverage What is covered by part C of the PAP? Who is covered by part C of the PAP?
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List and define the part C exclusions:
Limits trigger Damagers trigger Inter Policy Stacking
Part D: Coverage for Damage To Your Auto What is covered by part D of the PAP What are the four types of physical damage covered by part D?
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Collision Coverage Other than collision coverage (OTC) Deductibles Transportation expenses List and define the part D exclusions:
Part D will pay the lower of:
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Part E: Duties After Accident or Loss What is part E of the PAP? List and define the six general duties of an insured after a loss: List the two additional duties after a coverage C loss: List the two additional duties after a coverage D loss:
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Part F: General Provisions What is part F of the PAP? Define the following provisions: Bankruptcy of insured Insurer's right to recover payments Termination
Cancelation
Non-renewal Transfer insured's interest in policy List and define any other provisions you find necessary:
Auto Policy Endorsements What is an endorsement?
Define the following endorsements: Miscellaneous type vehicle
What vehicles are covered Snowmobile
What coverages apply
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Trailer/camper body coverage (max limit of liability) Extended non-owned coverage Named non-owner coverage Auto loan or lease coverage Excess Electronic equipment coverage Coverage for damage to your auto (max limit of liability) Optional limits transportation expenses coverage Towing and labor costs coverage
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Section III: Homeowners Policy
HO-3 Form What is the HO-3 form? What is found on the declarations page?
Section I - Property Coverages Coverage A - Dwelling What is coverage A and what is insured by coverage A? Coverage B- Other Structures What is coverage B? What is the coverage B insurance limit?
Coverage C - Personal Property What is coverage C? What is the coverage C insurance limit?
What is the special liability sublimits for coverage the following items? Money and precious metals: Securities, documents, records, stamps: Watercraft and any trailers, equipment and motors used with watercraft: Trailers not for watercraft: Portable electronic equipment: Antennas, tapes ,wires or other media: Business property on residence premises: Business property away from residence: Theft of jewelry, furs, stones: Theft of firearms and related items: Theft of silverware, gold ware, platinum ware:
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Coverage D - Loss of use What is coverage D? What is the coverage D insurance limit? List and define the three groups for coverage D:
1.
2.
3. Perils Insured Against Coverage A and B of the HO-3 use what type of coverage? Coverage C of the HO-3 uses what type of coverage? List and define the coverage A and B exclusions List and define the coverage C named perils
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Define the following section I - exclusions Earth movement Water Power failure Neglect Intentional loss
Define the following section I – conditions Deductible Your duties after loss Loss settlement Loss to pair or set Appraisal Our option Abandonment of property
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Section II – Liability Coverages Coverage E - Personal Liability What is coverage E? Who is covered by coverage E?
Coverage F - Medical Payments to Others What is coverage F? When does coverage F apply?
Section II - additional coverage List and define the four additional coverages of section II
1.
2.
3.
4.
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Motor vehicle and other motorized craft exclusions Define the following E and F coverage exclusions: Motor vehicle Liability
Watercraft liability Property damage and BI outside scope of Coverage E and F Define the following E and F coverage exclusions: Expected or intended injury Business
What are the business exclusion exceptions? Professional Services
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Coverage E Exclusions Define the following coverage E exclusions: Damage to insured's property BI to insured Coverage F Exclusions Define the following coverage F exclusions: Residence employee off premises Injury to residents
HO-3 Section II – Conditions Define the following HO-3 section II conditions Severability of insurance Duties after occurrence
Duties of injured person - Coverage F Payment of claim - coverage F Bankruptcy of an insured
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Homeowner Endorsements for Adjusting Limits Fill in the table below for the following HO-3 endorsements
Endorsement When Needed or Used How it Modifies HO Form
Additional Limits of Liability For Coverage A, B, C and D
Specified Additional Amount of Insurance for Coverage A Dwelling
Inflation Guard
Other Structures on Residence Premises -Increased Limit
Personal Property at Other Residences
Credit Card, EFT card or access device, forgery and counterfeit money coverage
Scheduled Personal Property Endorsement
Coverage C Increased Special Limit of Liability
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Fill in the table below for the following special deductible HO-3 endorsements
Endorsement When Needed or Used How it Modifies HO Form
Windstorm or Hail Percentage Deductible
Hurricane Deductible
Fill in the table below for the following “modifying perils insured against” HO-3 endorsements
Endorsement When Needed or Used How it Modifies HO Form
Special Computer Coverage
Limited Fungi, wet or dry rot, or bacteria coverage
Earthquake
Identity fraud expense coverage
Scheduled personal property endorsement
Limited water back-up and sump discharge or overflow coverage
Refrigerated property coverage
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Sinkhole collapse
Special personal property
Unit owners coverage C special coverage
Unit Owners Coverage A Special Coverage
Fill in the table below for the following “modifying valuation” HO-3 endorsements
Endorsement When Needed or Used How it Modifies HO Form
Replacement cost loss settlement for certain non-building structures on residence premises
Scheduled personal property endorsement (with agreed value loss settlement)
Actual cash value loss settlement
Personal property replacement cost loss settlement
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Functional replacement cost loss settlement
Insured wants building loss settlement based on cost to repair or replace property using common materials and methods. Used by owners of old homes to reduce policy premium
Functional replacement cost defined as "amount it would cost to repair or replace damaged building with less costly common construction material and methods which are equivalent to construction materials and methods used in original building.”
Fill in the table below for the following “business exposures” HO-3 endorsements
Endorsement When Needed or Used How it Modifies HO Form
Home business insurance coverage
Section I - Property coverages Section II - Liability
Additional insured - managers or lessors of premises leased to an insured
Additional insured - vendors
Exclusion - personal and advertising inquiry
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Liquor liability exclusion and exception for scheduled activities
Special coverage - spoilage of perishable stock
Valuable papers and records coverage increased limits
Permitted incidental occupancies- residence premises
Permitted incidental occupancies- other residence
Home day care coverage endorsement
Section I Section II
Business pursuits
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Fill in the table below for the following “rental exposure” HO-3 endorsements
Endorsement When Needed or Used How it Modifies HO Form
Structures rented to others
Section I - property coverage Section II - liability coverage
Extended theft coverage for residence premises occasionally rented to others
Landlord furnishings
Unit owners rental to others
Additional residence rented to others
Fill in the table below for the following “miscellaneous exposures” HO-3 endorsements
Endorsement When Needed or Used How it Modifies HO Form
Assisted Living Care Coverage
Coverage B - other structures, away from residence premises
Specific structures away from residence premises
Additional insured - student living away from residence premises
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Owned motorized golf cart physical loss coverage
Property remediation for escaped liquid fuel and limited lead and escaped liquid fuel liability coverage
Incidental low power recreational motor vehicle liability coverage
Owned snowmobile
Watercraft
Canine Liability Exclusion Endorsement
Personal Injury Coverage
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Other ISO Homeowner Forms Define the following ISO homeowner forms: HO-2 - Broad form HO-3 Special Form HO-4 Contents Broad Form HO - 5 Comprehensive form HO - 6 Unit owners form HO - 8 modified coverage form
Dwelling Property 3 - Special Form (DP-3)
What is the DP-3 policy? What coverages are available under a DP-3? What perils are insured by the DP-3?
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Section IV: Other Coverages
Inland Marine Floaters What is the inland marine policy?
What is covered by each of the following inland marine policy types?
Personal articles standard loss settlement form
Personal property form
Personal effects form
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Farm Insurance Coverages What are the two ISO farm program categories?
Define the following farming ISO HO Endorsements Incidental farming personal liability endorsement
Farmers personal property liability endorsement
What is covered by each of the following specialty farm insurance programs?
Crop-hail insurance
Multiple peril crop insurance
Animal mortality insurance
Feedlot insurance
Federal crop insurance
FAIR and Beachfront and Windstorm Plans
What is a FAIR Plan?
What Areas are eligible for FAIR plans? What coverages are available under a FAIR plan?
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What is a beachfront and windstorm plan? What properties are eligible for beachfront and windstorm plans?
Flood insurance What is the National Flood Insurance Program (NFIP)?
Who is eligible for NFIP? What is the incentive for NFIP?
What is covered by the emergency NFIP?
What is covered by the regular NFIP?
What is the write your own program (WYO)?
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Miscellaneous Vehicles Coverage
What are the options for motor home and recreational trailer insurance coverage?
What are the options for two wheeled vehicle insurance coverage?
What are the options for two wheeled vehicle insurance coverage?
How is a snowmobile covered by the following insurance options?
Unendorsed Homeowners
ISO owned snowmobile endorsement
Snowmobile endorsement
Non-ISO Snowmobile policies
How is a golf cart covered by the following insurance options?
Unendorsed ISO homeowners
Owned motorized golf cart physical loss coverage endorsement
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How is an antique automobile insured for the following coverages?
Liability coverage
Physical damage coverage
How are ATVs, dune buggies, go carts and children play cars insured?
Mobile Home Insurance
What is the ISO Mobile Home endorsement?
What coverage is available under the ISO mobile home endorsement?
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Personal Watercraft Insurance Small boat policy What type of boat is covered by a small boat policy?
What coverages are available under a small boat policy?
Boat owners and Yacht policy
What type of boat is covered by a Boat owners and Yacht policy?
Who is covered by a Boat owners and Yacht policy?
ISO Personal Lines Watercraft Policy
What coverages are available under a Boat owners and Yacht policy?
What type of boat is covered by the ISO Personal Lines Watercraft Policy?
What coverages are available under the ISO Personal Lines Watercraft Policy?
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What watercraft coverages are available under an unendorsed HO policy?
What watercraft coverages are available under an unendorsed PAP?
Personal Umbrella Liability Insurance
What is the personal umbrella policy?
What is the main condition associated with umbrella policies?
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Section V: Personal Lines Profit, Goals and Management
Personal lines Profit Goals
What are the main factors that affect a portfolio manager’s ability to meet underwriting goals? How is underwriting profit calculated?
Define the following terms
Loss ratio
Expense ratio
Combined ratio Define the following industry trends Economic Environmental Demographic Industry trends
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Individual Company Trends Competition Regulations New and Retiring Product Lines
Increasing Personal Lines Profitability
What are the three elements used to meet underwriting goals: 1. 2. 3. 4.
Increasing Premiums Selective growth Growth in Niche Markets
Advantages:
Disadvantages:
Point of sale marketing
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Adjusting Rates and Relativity Factors
Decreasing Losses List all of the underwriting actions that can help to decrease loss: Control expenses List all of the actions that can be implanted to control expense:
Personal Lines Pricing Define the following: Pure premium
Loss cost
Exposure unit Base rate Class Relativity Factors
Residential property rate relativities
Auto rate relativity factors
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Analyzing Loss Data and Forecasting Trends Loss frequency trends Loss severity trends
Ratemaking Principles What regulatory objectives must be met by an insurer? What social objectives must be met by an insurer?
Portfolio Management Analysis Tools and Approaches What is the insurance portfolio?
Root cause analysis (RCA)
Event and casual
Change analysis
Barrier analysis
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Re-underwriting
Portfolio Key Indicator Analysis Define the following
Policies in force(PIF) New Policy Count Retention Risk profile analysis
Describe the following corrective actions and limitations Product changes
Underwriting changes
Service Changes Automation changes
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Evaluating Portfolio Management Methods Describe the following portfolio management evaluation methods Credit related underwriting and pricing
Modeling Predictive Models Catastrophe management
Outsourcing Data Collection
Increasing data collection
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Next Steps
You’ve completed the study guide!
You should review your notes in this guide for a better understanding of the concepts and make sure you have mastered each section recap.
Your next step is to complete the practice exams. Use this guide as reference/study
sheet and return back to any section of the text in which you need more practice after your practice exam
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