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Business Communication in English Dr. Dana Cocargeanu, Department of Modern Languages and Business Communication Write the enquiry which preceded the reply below. Dear Mrs. Shiratori, Thank you for your enquiry of 16 August concerning our earth-moving equipment displayed at the International Farm Machinery Fair in Bonn. In answer to the specific questions in your letter, first let me say that we are willing to consider substantial discounts on orders over €300,000. All our machinery is guaranteed for three years against normal use, and we have several agencies in your country with mechanics trained to service all our products. With regard to the terms of payment, which you mentioned, we would consider payment by 30-day bill of exchange, documents against acceptance, provided you could offer two referees. I confirm that we can fulfil orders within three months, unless there are unusual specifications, and you can buy the equipment from us direct or through our agents in your country. As requested, I am sending our current catalogue and price list to you by express mail. I think you will find the equipment on pages 101-15 particularly interesting for the work you have in mind. If you require any further information, please contact me. Yours sincerely, Gustav Fest Sales Director Mr. Fest works for Hübner GmbH, located at Feldbergstr. 30, D-6000 Frankfurt. Mrs. Shiratori (first name Junko) is the Buying Manager of Kanda Construction, located at Excel Heights 501, 7-3-8 Nakakasai, Edogawa-ku 139 Tokyo, Japan. Vocabulary explanations Bill of exchange (abbreviation b/e, or bill) = a document ordering someone to pay a particular amount on a fixed date, used especially in international trade: When the buyer accepts a bill of exchange (= agrees to pay it), the exporter may arrange for it to be discounted. // Essing dishonoured four bills of exchange (= failed to pay them) drawn by Byrd to the amount of £2.39 million. 1

Assignment 1, Enquiries

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Business Communication in EnglishDr. Dana Cocargeanu, Department of Modern Languages and Business Communication

Write the enquiry which preceded the reply below.Dear Mrs. Shiratori,Thank you for your enquiry of 16 August concerning our earth-moving equipment displayed at the International Farm Machinery Fair in Bonn.In answer to the specific questions in your letter, first let me say that we are willing to consider substantial discounts on orders over 300,000. All our machinery is guaranteed for three years against normal use, and we have several agencies in your country with mechanics trained to service all our products.With regard to the terms of payment, which you mentioned, we would consider payment by 30-day bill of exchange, documents against acceptance, provided you could offer two referees.I confirm that we can fulfil orders within three months, unless there are unusual specifications, and you can buy the equipment from us direct or through our agents in your country.As requested, I am sending our current catalogue and price list to you by express mail. I think you will find the equipment on pages 101-15 particularly interesting for the work you have in mind. If you require any further information, please contact me. Yours sincerely, Gustav FestSales Director Mr. Fest works for Hbner GmbH, located at Feldbergstr. 30, D-6000 Frankfurt.Mrs. Shiratori (first name Junko) is the Buying Manager of Kanda Construction, located at Excel Heights 501, 7-3-8 Nakakasai, Edogawa-ku 139 Tokyo, Japan.Vocabulary explanations Bill of exchange (abbreviation b/e, or bill) = a document ordering someone to pay a particular amount on a fixed date, used especially in international trade: When the buyer accepts a bill of exchange (= agrees to pay it), the exporter may arrange for it to be discounted. // Essing dishonoured four bills of exchange (= failed to pay them) drawn by Byrd to the amount of 2.39 million. Documents against acceptance = an arrangement in which an importer will be given the documents giving them ownership of goods only after accepting and promising to pay the related bill of exchange.2