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Warren/Chae 1 Assessment Plan and Report UNCP COUNSELING PROGRAMS 2018-2019

Assessment Plan and Report UNCP COUNSELING PROGRAMS

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Page 1: Assessment Plan and Report UNCP COUNSELING PROGRAMS

Warren/Chae 1

Assessment Plan and Report UNCP COUNSELING PROGRAMS

2018-2019

Page 2: Assessment Plan and Report UNCP COUNSELING PROGRAMS

Warren/Chae 2

ASSESSMENT PLAN AND REPORT Department: Counseling

Programs: MAED in Professional School Counseling and Clinical Mental Health Counseling

MISSION STATEMENT

The Department of Counseling, housed in the College of Health Sciences, aims to improve mental

health and well-being of individuals across the region and beyond through innovative, interdisciplinary, and

effective research, service, and teaching that prepares culturally-responsive clinical mental health

counselors and professional school counselors.

STUDENT LEARNING OUTCOMES (SLO)

The primary goal of the Counseling Programs is to prepare effective professional counselors. To this end,

upon completion of the graduate counseling program students, will be able to:

1. Demonstrate knowledge in the core areas of professional counseling for the purposes of

conceptualizing the self, the counselor, and clients. Students will analyze major psychological

concepts, theoretical perspectives, evidence-based practices, and historical trends in counseling,

including those associated with the following common core areas.

a. Professional Counseling Orientation and Ethical Practice: Students will adopt a professional

orientation appropriate to beginning counselors and practice ethically as counselors.

b. Social and Cultural Diversity: Students will display cultural sensitivity and flexibility to clients who

are both similar and different to the counselor across all dimensions of personal identity.

c. Human Growth and Development: Students will use developmental theory to facilitate the

growth and development of children and adults as related to wellness, mental health, education,

and career goals and objectives.

d. Career Development: Students will understand career development factors as related to

counseling relationships and theory.

e. Counseling and Helping Relationships: Students will create effective helping relationships using

generalist helping skills.

f. Group Counseling and Group Work: Students will be able to apply and adapt counseling

knowledge to group work with clients.

g. Assessment and Testing: Students will use assessment and tests to better understand their clients

and to assist clients in better understanding themselves.

h. Research and Program Evaluation: Students will use research and program evaluation to

effectively adapt counseling practice.

2. Develop specialized knowledge and skills in either professional school counseling or clinical mental

health counseling and apply this knowledge and skills to professional practice.

a. Students will develop a professional identity as a counselor and as either a Professional School

Counselor or Clinical Mental Health Counselor.

b. Within their specialized professional identity, students will implement knowledge, skills, and

practices to be effective counselors in a specialized setting.

c. In preparation for practice within the school setting, students within the Professional School

Counseling program will select from research-driven specialty courses aimed at improving

professional practice and impacting professional identity.

3. Evidence of ongoing and progressive commitment to personal and professional growth, self-reflection,

and self-evaluation.

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ASSESSMENT PLAN DATA COLLECTION

The Counseling Programs, Professional School Counseling and Clinical Mental Health Counseling, track

student performance on three standardized exams to measure student learning and to assess the

programs’ success in fulfilling its mission. These exams include the Counselor Preparation Comprehensive

Examination (CPCE), the National Counselor Examination (NCE), and the Praxis II exam (completed by

Professional School Counseling students only). The content areas of the CPCE and NCE test the

knowledge and skills of beginning counselors across eight content areas: (1) human growth and

development, (2) social and cultural diversity, (3) helping relationships, (4) group work, (5) career

development, (6) assessment, (7) research and program evaluation, and (8) professional orientation and

ethical practice. The counseling programs review composite data for each exam during counseling

programs meeting and the annual program review meeting and use the data to make decisions related to

curriculum, teaching and learning, and field placement activities. Review of licensure exam (i.e., NCE and

the Praxis II) scores allows faculty to compare students at UNCP to national means.

Students’ academic performance on Program SLO 1.a – h is assessed using the CPCE. The benchmark for

the CPCE is student scores determined by subtracting one standard deviation from the national mean

score for exit exams. The Counseling Department Testing Coordinator (TC) coordinates the

administration of the CPCE with an external proctor for administering during the CNS 6100 Counseling

Practicum course. All CNS 6100 students are required to take the CPCE. All counseling students are

required to take the CPCE and must receive a passing score within three attempts to graduate. Beginning

with students admitted fall 2016, the CPCE must be passed in order for students to matriculate to

Internship I (either CNS 6120 or CNS 6130, dependent upon program in which student is enrolled). The

TC reports individual student scores to students, and overall program performance is reported to the

program faculty for discussion at a monthly counseling programs meeting, the annual advisory board

meeting held each December, and at the annual spring program assessment and evaluation meeting held in

May.

The programs’ ability to produce students who have successfully mastered the content in the core

counseling areas, SLO 1.a – h, is also evaluated using scores on the NCE and the Praxis II (completed by

Professional School Counseling students only). Participation in the Praxis II and the NCE is optional.

Students opt to sit for the NCE during their internship semesters, pending the receipt of a passing score

on the CPCE. UNCP receives an overall pass rate for the NCE from the Center for Credentialing and

Education (CCE) for all UNCP students but does not receive individual student score reports. Students

may take the Praxis II in order to pursue school counseling licensure. Individual student scores for the

Praxis II are received from the Licensure Office in the School of Education at the conclusion of each

academic year.

Students’ professional development, skills, and abilities, SLO 2.a – c, are assessed by site supervisors’

midterm and final evaluations completed during CNS 6100 (Practicum) and CNS 6120/CNS 6130

(Internship I & Internship II). Site supervisors directly observe students’ professional development and

complete a Professional Competency Assessment (PCA). Site supervisors discuss their evaluations with

students and compare their evaluations to students’ self-assessments. The overall results of students’

performance are reviewed for program evaluation purposes by the program directors and then reported

to the Assessment Coordinator/CACREP liaison.

Students’ personal development, SLO 3, is assessed through self-evaluation using the PCA completed

during their first semester, application for practicum, and at the end of their last internship course. Also,

the students’ faculty advisor will complete the Professional Performance Review for their practicum

application. In addition, site supervisors will provide a total of six evaluation of students’ personal

development throughout the three field placement courses. Students are provided with criteria for

personal development evaluation during CNS 5000. Program directors review the completed PCAs to

determine if students are demonstrating growth across the developmental sequence of coursework.

Additional institutional data and indirect evidence (e.g., field placement site evaluation and site supervisor

evaluation) are used to evaluate the overall effectiveness of the counseling programs. The following

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Warren/Chae 4

intuitional data is collected and evaluated: Grad Finale Survey Results (every Fall and Spring semesters),

number of program graduates, completion rates data (collected from IR every Fall), and demographic

profiles of students and faculty (collected from IR each Fall). The Counseling Programs also use program

evaluation surveys conducted every three years (last completed in Summer 16) to evaluate program

effectiveness based on the perceptions of stakeholders (current students, alumni, and employers of

graduates). An annual alumni survey is also conducted to gather information from each year’s graduates to

track additional program outcomes (job placement, licensure attainment, starting salary).

ANALYSIS & USE OF RESULTS

Table 1

Pass Rates: CPCE, NCE, & Praxis II

Target: 80% pass rate

CPCE Pass Rates

Semester Pass Rate # of Students

Tested

# of Students

Passed UNCP Mean

National

Mean

Spring 2019 79% 33 26 74.6 81.7

Fall 2018 100% 12 12 99.25 87.6

Summer 2018 100% 8 8 92.40 85.5

Spring 2018 82% 9 7 81.91 87.13

Fall 2017 83% 23 19 81.70 87.13

Summer 2017 90% 10 9 84.90 85.67

Spring 2017 88% 17 15 82.81 85.67

Fall 2016 81% 21 17 78.52 85.67

*Overall 2018 – 19 93% 53 46

Overall 2017 – 18 85% 42 35

Overall 2016 – 17 85% 38 32

Overall 2015 - 16 81% 52 42

*Overall includes scores from Summer 18, Fall 18, and Spring 19 administrations.

Each university that administers the exam determines the CPCE passing score. UNCP calculates the passing

score as one standard deviation below the national mean score for each administration cycle. In order to

pass the exam, students must score no more than one standard deviation below the national mean.

NCE Pass Rates

Semester Pass Rate # of Students

Tested

# of Students

Passed UNCP Mean

National

Mean

Spring 2019 75% 16 12 tbd tbd

Fall 2018 73% 11 8 97.02 104.87

Spring 2018 86% 7 6 104.24 113.47

Fall 2017 92% 11 10 111.69 105.43

Spring 2017 90% 10 9 112.00 115.25

Fall 2016 80% 15 12 105.35 112.05

Overall 2018 – 19 74% 27 20

Overall 2017 – 18 89% 18 16

Overall 2016 – 17 84% 25 21

Overall 2015 – 16 85% 40 34

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The National Board of Certified Counselors (NBCC) determines the NCE passing score annually. Counseling

students have the option of taking this exam for state licensure and national certification during their

internship semesters while enrolled at UNCP. The NBCC does not collect or provide post-graduation test

taker data for universities.

Praxis II (5421) Pass Rate

Semester Pass Rate # of Students

Tested

# of Students

Passed

UNCP Score Range (NC

Qualifying Score = 156)

Overall 2018 – 19 100% 10 10 157 – 182

Overall 2017 – 18 92% 12 11 154 – 183

Overall 2016 – 17 100% 12 12 160 – 187

Overall 2015 – 16 80% 25 20 130 – 183

Use of CPCE, NCE, & Praxis Results

Students who enter the counseling programs during Summer/Fall 2016 or later are required to

complete/pass the CPCE on the first attempt during CNS 6100 Counseling Practicum. If a student does

not pass the CPCE at that time, that student will not be permitted to register for CNS 6120 or CNS 6130

(Internship) until retaking and passing the CPCE on the second or third attempt. Students who do not

pass on the first attempt also will create a written study plan and consult with their advisors about

additional academic remediation or testing taking strategies as needed. If a student does not pass the third

attempt, then the student will be required to complete a written and oral comprehensive exam.

Due to strategic planning and strong departmental effort, the pass rate goal of 80% was met for the CPCE

for every semester except spring 2019. The lower pass rate in spring 2019 was possibly skewed for four

reasons related to Hurricane Florence, which caused significant damage to the UNCP community in fall

2018. Fall 2018 practicum students were permitted to defer their CPCE and continue on to internship in

spring 2019. The 100% pass rate in fall 2018 was likely skewed because it included only students who

voluntarily took the exam. Regarding the lower than average spring 2019 CPCE scores, first, the

strongest students voluntarily tested the semester before, and their scores were not included to bring up

the spring 2019 average. Second, the trauma of the hurricane might have still affected spring 2019 testers.

Third, some spring 2019 testers would have had required study material built into their fall 2018

practicum coursework, but not their spring 2019 internship coursework. Additionally, many spring 2019

testers were one more semester removed from their core coursework, which must be completed before

internship and is the focus of the CPCE. NCE pass rates for the 2018-19 school year might have been

affected for similar reasons, and faculty expect pass rates to return to above 80% for upcoming

administrations.

The counseling faculty continue to provide regular feedback regarding exam outcomes and integrate test

areas throughout the curriculum. There continues to be a cultural shift among students on test taking

attitudes and expectations set forth by the faculty. For students admitted to the Counseling Programs in

fall 2018 or thereafter, an oral comprehensive exam after three failed CPCE attempts will not be offered.

In these instances, students will sit for the CPCE during fall, spring, and summer until either passing or

timing out of their respective program. For students admitted to the Counseling Programs in fall 2019 or

thereafter, a passing score of 70 for the CPCE is required (rather than 1 standard deviation below the

national mean). The CPCE has been offered exclusively in computer-based format (as opposed to paper)

for several semesters, and students now instantly see their scores, but have no way of knowing if it is a

pass or fail until national statistics are released six weeks later. To relieve this uncertainty, the passing

scores for the previous five academic years were averaged to determine a set passing score for students.

Faculty will continue to monitor the effects of the policy changes. Faculty will carefully interview students

who did not pass the exams to understand what factors contributed to the failing score.

Testing information is provided by the TC via a recorded informational video. The video has been posted

on the UNCP counseling programs website (SLO 1). The counseling faculty will continuously integrate the

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CPCE and NCE content areas throughout the curriculum. The program directors are responsible for

analyzing CPCE scores and developing ways to engage in ongoing program development.

The CPCE and NCE are administered by a proctor at the UNCP Office of Regional Initiatives, a testing

center for the university, and via Pearson Vue national testing centers located in various cities that can be

chosen by each student (especially helpful for Wilmington-based students). Beginning spring 2020, the

NCE will only be administered via Pearson VUE sites, and the CPCE will continue to be offered at the

UNCP Office of Regional Initiatives as well as Pearson VUE sites. The TC actively reaches out to test

providers and administers to prevent any difficulties during the exams. Faculty will continue to closely

monitor the testing process and results for the Wilmington students. The TC will continue to

disaggregate data by program area during the next assessment cycle.

The Department of Public Instruction requires that school counselors complete the Praxis II for

Professional School Counseling (5421 Professional School Counselor). Students complete this exam

during the final semesters of their program or immediately after graduation. At this time, it is unknown if

the target score was met for the Praxis II exam. Using a new data tracking method, the Professional

School Counseling Program Director communicates annually with the UNCP SOE Licensure Office to

obtain August-July scores. Only first attempt outcomes are reported and tracked.

Table 2

PPR and PCA Data for CMHC Program 2018-2019

Student Site-Supervisor

Check

Points

First

Sem.

Mid-

Point

Last

Sem.

Pract

Mid

Pract

Final

Intern1

Mid

Intern1

Final

Intern2

Mid

Intern2

Final

Professional

Performance

Review

N 10 43 14 30 28 31 29 18 17

M 4.74 4.67 4.80 4.53 4.62 4.53 4.68 4.58 4.70

SD .29 .33 .27 .40 .46 .47 .42 .49 .51

Foundations

N 7 41 14 29 28 31 29 18 17

M 4.38 4.77 4.90 4.50 4.69 4.42 4.76 4.56 4.60

SD .49 .36 .20 .58 .47 .52 .37 .45 .56

Counseling

Prevention

Intervention

N 5 38 14 30 28 31 29 18 17

M 3.80 4.15 4.64 4.29 4.38 4.26 4.47 4.52 4.49

SD .85 .55 .34 .58 .50 .47 .47 .48 .55

Diversity

Advocacy

N 5 39 14 28 28 30 28 18 16

M 3.87 4.26 4.65 4.42 4.41 4.34 4.38 4.60 4.46

SD .84 .65 .39 .63 .53 .44 .51 .43 .49

Assessment

N 4 33 14 27 25 30 28 18 16

M 3.13 3.78 4.38 4.14 4.10 4.09 4.40 4.32 4.40

SD 1.31 .84 .47 0.66 .67 .58 .63 .59 .49

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Research

Evaluation

N 5 35 14 24 24 26 25 16 13

M 3.47 3.96 4.52 4.13 4.21 4.10 4.25 4.38 4.45

SD 1.24 .80 .47 .72 .56 .55 .44 .51 .595

Diagnosis

N 5 27 14 26 25 30 27 18 16

M 3.20 3.71 4.55 4.09 4.08 3.94 4.26 4.33 4.47

SD 1.48 .85 .56 .69 .72 .68 .61 .54 .55

Table 3

PPR and PCA Data for PSC Program 2018-2019

Student Site-Supervisor

Check Points First

Sem.

Mid-

Point

Last

Sem.

Pract

Mid

Pract

Final

Intern1

Mid

Intern1

Final

Intern2

Mid

Intern2

Final

Professional

Performance

Review

N 7 20 13 20 22 26 29 21 20

M 4.67 7.63 4.87 4.64 4.76 4.52 4.75 4.77 4.76

SD .42 .38 .16 .40 .36 .52 .40 .47 .44

Foundations

N 6 19 13 19 22 26 29 21 20

M 4.42 4.39 4.71 4.47 4.62 4.37 4.73 4.34 4.68

SD .66 .44 .34 .56 .49 .69 .40 .57 .45

Counseling

Prevention

Intervention

N 7 18 13 20 22 26 29 21 20

M 4.22 4.41 4.74 4.47 4.57 4.43 4.73 4.63 4.71

SD .72 .50 .33 .46 .51 .65 .38 .51 .39

Diversity

Advocacy

N 6 18 13 18 22 26 29 20 20

M 4.41 4.62 4.70 4.48 4.56 4.43 4.71 4.64 4.70

SD .64 .43 .40 .57 .58 .67 .41 .43 .38

Assessment

N 6 18 13 19 21 26 29 21 20

M 3.62 4.25 4.59 4.37 4.54 4.30 4.65 4.57 4.65

SD 1.31 .59 .36 .60 .55 .67 .43 .45 .45

Research

Evaluation

N 6 19 13 16 20 25 29 21 20

M 4.16 4.08 4.71 4.45 4.40 4.23 4.49 4.47 4.66

SD .45 .78 .38 .68 .55 .73 .70 .55 .48

Academic

Development

N 6 18 13 16 19 26 28 20 20

M 4.11 4.06 4.51 4.53 4.47 4.24 4.55 4.58 4.65

SD .77 .63 .48 .61 .61 .73 .58 .48 .50

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Collaboration

Consultation

N 6 19 13 18 22 26 29 20 20

M 4.30 4.49 4.52 4.50 4.60 4.44 4.67 4.70 4.66

SD .59 .45 .57 .55 .57 .57 .49 .40 .44

Leadership

N 6 18 13 18 22 26 29 21 20

M 3.97 4.10 4.50 4.40 4.45 4.28 4.53 4.59 4.61

SD .65 .75 .51 .62 .56 .77 .65 .57 .58

SLO 3: Professional Competency Assessment/Professional Performance Review

The PCA is intended to assess both SLO 2 and SLO 3. The PCA underwent revisions during the 2018-

2019 academic year in preparation for alignment with the 2016 CACREP standards for the 2019-2020

academic year. In addition to disposition assessment of the PCA completed by students and their

supervisors, 37 students were inducted into the UNCP Phi Sigma chapter of Chi Sigma Iota, Counseling

Academic and Professional Honor Society International. These inductions and overall membership in the

society signify faculty and students’ ongoing dedication to the counseling profession and exemplar

academic and professional achievement.

Additionally, student progress is assessed at each faculty meeting. Students of concern are reported to

advisors and faculty discuss student progress at monthly meetings. Remediation plans are developed when

appropriate. There was one remediation plan due to professional disposition concerns during field

placement. Students are also referred to other academic offices on campus for assistance, including but

not limited to UNCP Student Success Center, Student Conduct, the Writing Center, Career Center and

Counseling and Psychological Services (CAPS). All syllabi contain a recommendation that all counseling

students seek personal counseling. Students may opt to attend free counseling at CAPS on campus or

alternative venues are provided upon request.

Additional Evaluation Data

Graduate Student Surveys

The School of Graduate Studies and Research administers the Graduate Student Survey during Grad

Finale events each semester and then disaggregates the data for each program area.

Result of Spring 2019 Graduate Student Survey

During Spring 2019, 4 PSC graduating students and 11 CMHC graduating student completed the survey.

Out of the 15 participants, 53.3% (n = 8) rated their academic experience as ‘Excellent’ and 33.3% (n = 5)

rated either ‘Very Good’ or ‘Good.’ On how well the counseling programs prepared them to practice in

the counseling field, 66.7% (n = 10) reported ‘Very Prepared’, 26.7% (n = 4) reported ‘Prepared’, and 6.7%

(n = 1) reported ‘Neither Prepared nor Unprepared.’ Finally, out of 15 graduates, 93.3% indicated that

their internship experience was ‘Excellent.’

The following table provides information on the quality of services provided by counseling faculty. The

data indicates that the faculty are providing high quality of services in all areas.

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Warren/Chae 9

Survey Results on Faculty Services

Excellent

Very

Good Good Fair Poor N/A

N % N % N % N % N % N %

Quality of

Instruction 9 60 3 20 2 13.3 1 6.7 - - - -

Opportunity for

Interaction with

Faculty

11 73.3 2 13.3 - - 2 13.3 - - - -

Quality of Advising 9 60 3 20 2 13.3 1 6.7 - - - -

Quality of

Mentorship 9 60 2 13.3 2 13.3 2 13.3 - - - -

Opportunities for

Conducting

Research

4 26.6 6 40 2 13.3 1 6.7 - - 2 13.3

Research Ethics

Training and

Understanding

4 26.6 8 53.3 - - 1 6.7 - - 2 13.3

Opportunities for

Leadership

Development

6 40 5 33.3 3 20 1 6.7 - - - -

Career Guidance

and Preparation 8 53.3 4 26.6 1 6.7 2 13.3 - - - -

Accreditation Information on Program Outcomes

Per CACREP policies, the Counseling Programs’ outcomes are available online and include the number of

program graduates (PSC = 18, CMHC = 20), completion rate (65%), job placement rate (100%), and

program enrollment statistics (PSC = 96, CMHC = 92). The CACREP Vital Statistics Survey was

completed during September 2018. CACREP accreditation is active through March 2021.

Graduates

PSC CMHC Total

2018 – 2019 18 20 38

2017 – 2018 22 21 43

2016 – 2017 14 35 49

2015 – 2016 31 20 51

2014 – 2015 16 15 31

6-Year Completion Rates

PSC CMHC Total

2012-2013 79.5% 50.5% 65%

2011-2012 83% 78% 80%

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Total Enrollment

PSC CMHC Total

Fall 2018 96 92 188

Fall 2017 101 91 191

Fall 2016 81 87 168

Fall 2015 76 85 161

New Applicants Enrolled

PSC CMHC Total

Fall 2018 28 30 58

Fall 2017 36 35 71

Fall 2016 25 22 47

Fall 2015 27 22 49

Student Demographic Information

Gender Total %

Female 168 89.4

Male 20 10.6

Total 188 100%

Student Race/Ethnicity Total %

African American/Black 74 39.4

American Indian/Native Alaskan 23 12.2

Asian/Pacific Islander 2 1.1

Caucasian/White 69 36.7

Hispanic/Latino/Spanish American 13 6.9

Multiracial 6 3.2

Nonresident Alien 0 -

Other/Undisclosed 1 0.5

Total 188 100%

Alumni Survey (2018 – 2019) Responses

Participants Employment Salary

Total = 6

(PSC = 3 &

CMHC = 3)

100% (3 enrolled in Ph.D.

Programs)

Less than $30K: 33%

$30 – 40K: 33%

$40 – 50K: 16%

$50 – 60K: 16%

How can counseling programs better prepare students for career and job seeking

process?

“I think there needs to be a person at the end of the program to help guide us through the

licensure process and/or further education, job interviews, resume building, etc. I felt

COMPLETELY supported until I was in the field placement portion of the program and then

I felt like all the support was removed.”

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“More in-depth information on actually applying different theories and what that looks like

in session.”

“Classroom management, SST, Section 504, and IEP training/knowledge. I currently have to

teach social skills daily in classrooms and I do not have prior knowledge of classroom

management.”

“Being able to shadow/visit an internship site where the CMHC students were, and having

them shadow/visit at the schools to see both sides would be nice.”

“My current research job prefers to hire rehabilitation counselors and psychological

associates and is heavily DSM-V focused with us administering a ton of assessments with

clients. I did my internship at XXXXXXX in the XXXXXXX working with XXXXXXX

patients. One of the biggest gaps in the program I see is a reluctance to provide us more

medical training (to include more specific assessment training) so we can keep up with the

interdisciplinary nature of team focused treatment. Rehab Counselors have to take a

Medical Aspects course and they get a lot more training in CBT-TF skills. Thankfully, I

elected to take the Psychopharmacology class and that provided some great tools so I could

converse in team meetings, but I needed more. I also think Psychopharmacology should be a

required course for everyone in our program. Whether it's a school counselor working

with kids or a mental health counselor working with adults, addiction touches everyone.”

What did you learn as a student in the UNCP Counseling Programs that has been

most important to you in your career?

“Too many things to list: time management, personal skills, things outside of the classroom

and connections.”

“How to advocate for myself, and to value the connections made within the program.”

“The cases I have seen in just this first week on the job will really break your heart. I can

now hear all of my instructors stressing the importance of self-care.”

“Advocating for students and helping skills.”

“Networking/meeting colleagues.”

“The most important thing I learned as a student was about how to better conceptualize

mental illness through both a development lens and from my psychopharmacology class, my

views on addiction were significantly shifted to be in awe of the huge role the brain

orchestrates in our lives. In fact, some of what I am learning in addictions research is at

times contrary to commonly held prevailing views of addiction that we were taught so it

requires some unlearning.”

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FTE Tracking Data

Academic

Term

Total # of

Sections

Offered

Faculty

FTE;

Full time

load = 9

graduate

credit

hours

Student

SCHs

Student

FTE

Full time

load=12

credit

hours

FTE

Student:

Faculty

Ratio

Fall 2010 16 5 747 62.5 12.45:1

Fall 2011 17 5.67 867 72.25 12.74:1

Fall 2012 19 6.33 999 83.25 13.15:1

Fall 2013 24 8 1035 86.25 10.78:1

Fall 2014 27 9 1068 89 9.88:1

Fall 2015 31 10 1164 97 9.70:1

Fall 2016 29 9.66 1176 98.5 10.20:1

Fall 2017 34 11 1371 114.25 10.39:1

Fall 2018 37 12.33 1392 116 9.41:1

Target=

10:1

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ASSESSMENT RESULTS MATRIX

Goals Objectives Assessment

Method(s)

Assessment

Results Use of Results

[SLO 1]

Demonstrate

knowledge in the core

areas of counseling for

the purposes of

conceptualizing the self

of the counselor and

clients. Students will

analyze the major

concepts, theoretical

perspectives, evidence-

based practices, and

historical trends in

counseling, including

those associated with

the following core

knowledge areas.

1. 80% Pass Rate

on Counselor

Preparation

Comprehensive

Examination

(CPCE)

CPCE

assessed

during fall,

spring, and

summer

semesters

93% Pass Rate

(See Table 1)

1) Met 2/3 objectives

2) CPCE pass rate increased 8%

points from previous year.

3) Discussed results in faculty

meeting.

4) Reported results to CACREP.

5) Report made available on

program website.

6) Exams was administrated by a

proctor at the UNCP Office of

Regional Initiatives.

7) New testing policy

implemented.

8) Faculty included exam

preparation materials in

courses.

2. 80% Pass Rate

on National

Counselor

Examination

(NCE)

NCE

assessed

during fall

and spring

semesters

74% Pass Rate

(See Table 1)

3. 80% Pass Rate

on Praxis II

(only for PSC

students)

Praxis II

assessed

during fall

and spring

semesters

100% Pass Rate

(See Table 1)

[SLO 2]

Develop specialized

knowledge and skills in

either professional

school counseling or

clinical mental health

counseling and apply

this knowledge and

skills to professional

practice.

1. Above average

of 3 (Fair) on

all categories of

Professional

Competency

Assessment

(PCA)

Site-

supervisors

complete the

PCA during

the field

placement

courses at

midterm and

final exam

periods (6

check

points).

-Site

supervisors had

above 3 (Fair)

in all six check

points (See

Table 2 & 3)

-Mean

increased from

first to last

check points.

1) Met objective.

2) Reported results to CACREP.

3) Report made available on

program website.

4) Conduct regular check-in with

site supervisor.

[SLO 3]

Evidence an ongoing

and progressive

commitment to

personal and

professional growth,

self-reflection, and self-

evaluation.

1. Above average

of 3 (Fair) on

self-evaluation

of Professional

Competency

Assessment

(PCA)

PCA is

administered

during

students’ first

semester,

pre-

practicum,

and last

semester (3

check

points).

-Students had

average above

3 (Fair) in all

three check

points (see

Table 2 & 3)

-Mean

increased from

first to last

check points.

1) Met objective.

2) Reported results to CACREP.

3) Report made available on

program website.

4) Students of concerns were

reported and discussed during

monthly meetings.

5) Students were offered

resources and referrals.

6) Reexamine course syllabi and

program curriculum and

update to 2016 CACREP

standards

2. Above average

of 3 (Fair) on

faculty advisor

evaluation of

Professional

Performance

Review (PPR).

PPR is

administered

during

students’

pre-

practicum

semester.

-Students had

average above

3 (see Table 2

& 3)

Page 14: Assessment Plan and Report UNCP COUNSELING PROGRAMS

Warren/Chae 14

2018 – 2019 Counseling Programs Highlights Faculty Highlights

Dr. Stephanie Robinson joined the Department of Counseling in Fall 2018.

Dr. Shenika Jones served as President of the North Carolina Counseling Association.

Faculty published book chapters and articles in peer-reviewed publications including:

o Stargell, N. A. (2019). Disruptive, impulse-control, conduct, and elimination

disorders. In V. E. Kress and M. J. Paylo (Eds.), Treating those with mental

disorders: A comprehensive approach to case conceptualization and treatment (2nd

ed.; pp. 386-422). Upper Saddle River, NJ: Pearson.

o Riechel, M., Webber, W., Chae, K., Kayanan, P. J., Miller, D., & Robertson, D.

(2018). Trust development in the supervisory working alliance. Journal of

Counselor Preparation and Supervision, 11(1). Retrieved from

https://repository.wcsu.edu/jcps/vol11/iss1/8

o Storlie, C., McKinney, R., Lara, T., & Unger, D. (2018). Family career

genograms: Beginning life design with exploratory students. The Family Journal,

27, 84-91. doi:10.1177/1066480718819866

More than XX regional, state, and national representations including:

o Dr. Dana Unger and Dr. Stephanie Robinson presented the keynote

presentation entiled, Consulting to Better Serve our Clients: Collaboration between

Clinical Mental Health and School Counselors, during the 12th Annual Glen H.

Walter Drive-in Counseling Workshop held on April 5, 2019.

o Akers, W. P., White, M., & Westcott, J. (2019, March). Best practices in working

with undocumented transgender clients. Presentation delivered at the Annual

American Counseling Association (ACA) Conference, New Orleans, LA.

o Mauk, G. W., & Garris, M. B. (2019, March). Understanding and supporting

children and adolescents who have experienced loss and grief. Presentation at the

North Carolina School Counselor Association (NCSCA) Sandhills

Region/District 4 Drive-In Workshop for Counselors, The University of North

Carolina at Pembroke.

o Mauk, G. W. (2018, October). Developing empowered and caring students: SEL,

strengths, and sparks. Presentation at the 15th annual conference of the North

Carolina Association of Elementary Educators (NCAEE), Concord, NC.

o Warren, J. M. (2019, March). Using implementation science to enhance school

counselor practice. Presented at the National Evidence-Based School Counseling

Conference, Columbus, OH.

Faculty received various grant funding including:

o Akers, W. P., Chae, K., Hardy, V., Jones, S., Locklear, C., Savage, T.,

Stargell, N., Woodside, S. (2018). Project Title: UNCP School Safety Training

Program Funded by the North Carolina School Safety Grants Program, NC

Department of Public Instruction. Amount funded $117,124.00.

o Ricks, J. & Jones, S. (2018). Mendez Foundation Grant. Supporting Student

Success and Improving Community Safety through Middle School Social Skills Training.

Amount donated: $4,588.00

o Ricks, J. & Jones, S. (2018). Purdue Foundation Grant. Supporting Student

Success and Improving Community Safety through Middle School Social Skills Training.

Amount funded: $10,000.00

Student Highlights

A number of students participated in the development and delivery of a number of

presentations and articles including:

o Kimberly Spencer, Professional School Counseling Program,

poster presentation entitled, What All School Counselors Should Know about Autism

Page 15: Assessment Plan and Report UNCP COUNSELING PROGRAMS

Warren/Chae 15

Spectrum Disorder, presented at the NC School Counseling Association annual

conference.

o Deniece Humphrey, Professional School Counseling Program,

poster presentation entitled School Counselors – Burnout and Self-Care Strategies,

presented at the NC School Counseling Association annual conference.

o Battle, D., & Chae, K. (2018, October). Using best practices to promote self-

efficacy among minority college students. Southern Association for Counselor

Education and Supervision Conference, Myrtle Beach, SC.

o Ricks, J., Jones, S., Cole, P., & Valderrama Banda, S. (2019, March). Social and

emotional development of middle school students. Presented at the National

Evidence-Based School Counseling Conference, Columbus, OH.

o Stargell, N. A., & Duong, K. (2018). What is your body saying? The use of

nonverbal immediacy behaviors to support multicultural therapeutic

relationships. North Carolina Counseling Journal, 13, 23-32. Retrieved from

https://nccounselingassociation.org/

o Warren, J. M., Coker, G. L., & Collins, M. L. (2019). Children of

incarcerated parents: Considerations for professional school counselors. The

Professional Counselor, 9(3), 171-185. doi:10.15241/jmw.9.3.185

o Warren, J. M., Locklear, L., & Watson, N. (2018). The role of parenting in

predicting student achievement: Considerations for school counseling practice

and research. The Professional Counselor, 8(4), 328-340. doi:10.15241/jmw.8.4.328

13 posters presented by Clinical Mental Health Counseling and Professional School

Counseling students at the 12th Annual Glen H. Walter Drive-In Counseling Workshop.

Two students, Allyson Overly and Kristen Weibe, Professional School Counseling

Program won 2nd place ($100 award winner) at the UNCP Graduate Research

Symposium for a poster entitled: Can Cognitive Behavioral Intervention for Trauma (CBITS)

Help Students Affected by Trauma? (Mentor: Dr. Jonathan Ricks)

Gwendolyn Coker, Professional School Counseling Program won the 3-Minute Thesis

at the UNCP Graduate School Research Symposium for: Children of Incarcerated Parents:

A Review of Literature for Professional School Counselors. (Mentor: Dr. Jeffrey Warren)

Three students were accepted in doctoral programs.

Programs Highlights

UNCP’s graduate programs in Professional School Counseling and Clinical Mental

Health Counseling have been recognized as a quality (accredited and having high

standards) and “Most Affordable” programs in 2019- 2020 by HumanServicesEDU.org.

The programs were noted for the excellent faculty, the program structure, program

opportunities, and grants to benefit the program and students.

The Counseling Programs formed the Department of Counseling and joined the College

of Health Sciences.

The Graduate Certificate in Addiction Counseling was approved by SACSCOC and NC

Substance Abuse Professional Practice Board.

First group of students completed the Advanced School Counseling for Postsecondary

Success Graduate Certificate.

The counseling programs continued to develop the Wilmington Initiative based at Cape

Fear Community College.

The counseling programs continued to establish partnerships with various agencies,

organizations, and school systems across the region.

The 12th annual drive in workshop for area counselors was held in spring 2019 and

provided five NBCC-approved contact hours to over 100 local professionals for free or

for a $5 donation to the Phi Sigma Chapter of Chi Sigma Iota.

Phi Sigma, the UNCP chapter of Chi Sigma Iota inducted 37 new student members and

1 faculty member.