Assessment of Innovative Environment

IHS Goldfire

Firstname Lastname, TitleMonth day, 2013

© 2013 IHS 2

Agenda

•Innovative Environment Assessment• Objectives and Approach

•Assessment Criteria•Questions

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Objectives

•Primary Objective• Assess the implementation and utilization of Innovation Processes for R&D

activities• Define areas of improvement• Provide recommendations

•Secondary Objective• Identify areas where Innovation Tools , Methodologies and Processes would

be beneficial

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Approach

•IHS Services• IHS consulting group has developed impressive skills and competences in

innovation processes• IHS consultants help the G2000 for 20+ years innovate smarter & faster with

more confidence

•Visit one or more Sites• Most exhaustive assessment

•Interview R&D Users and others• General Managers through Engineers• Number of interviews according to your organization

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Assessment Criteria

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Innovative Product Development (IPD)

•IPD Vision• Human networks working collaboratively and concurrently on the research

and development of innovative products.• Work is digitally defined and globally distributed.

•Attributes• Collaborative decisions - designs and processes• Digital innovation workflow• Real time sharing• No geographic or organizational boundaries

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IPD Capability Model

Value-DrivenBusiness

HighPerformanceOrganization

Cross-FunctionalProcesses

Departmental/Functional

Individual/Localized

Product Innovation Encompasses Four Core Competencies

BENEFITS

IPDVISION

ORGANIZATION

TRANSFORMATION

Knowledge & InformationManagement

IT andCommunications

Organization and Process Improvement

Innovation Tools and Methodologies

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Knowledge and Information Management

Capture and Manage Internal Knowledge and External Information during R&D projects

• Research activities• Efficient access to the Internal Knowledge• Tech Watch and Documentation• Competitive and Market Analysis• Supply Chain• Library analysis models

• Powerful search and access management• Knowledge Management team and processes• Enable Collaboration among Distributed Teams

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Innovation Tools and Methodologies

•Tools and Methodologies• Root-Cause Analysis• Function Models and Value Analysis• Risk Analysis : FMEA, …• Structured Brainstorming, Think Out of the Box• Innovative Problem Solving• Technology forecasting• IP portfolio management

•Integration• Limited number of software that support methodological tools• R&D processes

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IT and Communications

•Infrastructure• Data Server configuration• Network bandwidth to handle increased amount of data

• Within a facility• Across Facilities

• Performance Management

•Applications• E-mails, instant messaging, social network, …

•Support• Centralized support• Data Security• Systems Administration• Network Management• Contingency Management

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Organization and Process Improvement

•Innovative Product Development Processes• Documented• Review Processes• Everyone who adds value is involved up front• Collaboration

•Other Areas of Interest• Training - Technology and Process• Communication• Breaking through cultural barriers - Change management• Empowerment• Continuous Improvement• Community of Innovation

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Assessment Framework

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Innovative Product Development

Maturity Level I The Crawl

Maturity Level IIThe Walk

Maturity Level IIIThe Run

Maturity Level IVThe Win!

Knowledge & Information

Management

• Poor/Inconsistent documentation

• Siloed on individually owned locations

• Difficult to find & share

• Documentation & sharing encouraged

• Information maintained on shared locations/document management systems

• Limited (keyword) search & weak access management

• External sources collected

• Project centered documentation & collaboration process

• Powerful (unstructured & structured) search & access management

• Knowledge Management team in place

• Standardized documentation & publication process

• Collaborative, version controlled document management

• Highly skilled, collaborative research community

Innovation Tools & Methodologies

• Ad hoc problem identification & reporting

• Trial & error problem solving• Inconsistent knowledge capture

& sharing• Ad hoc product idea generation• Limited market/opportunity

validation• Non – systematic product

feature selection

• Simple root cause analysis• Intuition (experience) based

solution selection• First “sufficient “ solution

implemented• Limited knowledge capture• Systematic VOC process • Market reactive feature set

selection• Risk mitigation through

incremental innovation

• Systematic problem reporting • Internal experience &

expertise search• Collaborative RCA & problem

solving• Good knowledge capture &

sharing mechanisms• Automated monitoring of

market & technology trends• Systematic opportunity

identification & validation • Systematic feature

prioritization & concept generation

• Preemptive risk management• Systematic solution

prioritization & prototyping • Long term /next gen planning• Automated knowledge capture

& sharing• Strategic IP portfolio

management• Optimal portfolio risk/reward

management• Ability to implement Blue Ocean

& market disruption strategies

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Assessment Framework

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Innovative Product Development

Maturity Level IThe Crawl

Maturity Level IIThe Walk

Maturity Level IIIThe Run

Maturity Level IVThe Win!

IT & Communications

• Low IT infrastructure• No network• Data on local computers• No effective communication

between users• No internet access

• Local IT infrastructure• Local network• Shared data on server• E-mails• Some internet access

• Global IT infrastructure• Global network• Shared data on specific

applications (DMS, PLM)• Intranet portal• Instant messaging• Internet access for all users

• Standardized applications• All data and documents

shared globally• Global documents access

rights management• Internal social network• Limited data on personnal

computer

Organization & Process

Improvement

• Individual, self development of skills

• No consistent best practice culture

• Team based adoption of research & problem solving practices

• Regular training & skill development offered to staff

• Well established Community of Practice

• Planned expertise development & mentoring

• Systematic best practices development & dissemination

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Assessment Results

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•A rating is done on several topics for each core competencies according to the interviews’ results

•A final rating is calculated for each core competencies

Maturity Level 1 Maturity Level 2 Maturity Level 3 Maturity Level 4

Problem and Risk Analysis

Ad hoc problem identification & reportingTrial & error problem solving

Simple root cause analysisRisk mitigation through incremental innovation

Systematic problem reporting Internal experience & expertise searchCollaborative RCA & problem solving

Preemptive risk management

2

Idea / Concept generation

Ad hoc product idea generation Intuition (experience) based solution selectionFirst “sufficient “ solution implemented

Systematic feature prioritization & concept generation

Systematic solution prioritization & prototypingLong term /next gen planning

3

Knowledge Management

Inconsistent knowledge capture & sharing

Limited knowledge capture Good knowledge capture & sharing mechanisms

Automated knowledge capture & sharing

2

IP & Market Strategy

Limited market/opportunity validation

Market reactive feature set selection

Automated monitoring of market & technology trendsSystematic opportunity identification & validation

Strategic IP portfolio managementOptimal portfolio risk/reward managementAbility to implement Blue Ocean & market disruption strategies

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Rating 2.2

TOOLS AND METHODOLOGIES

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IPD Segments

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IPDVISION

Time Value

FuturePositionFuture

Position

CurrentPositionCurrentPosition

Maturity Level

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Companies are Achieving Real Benefits

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•Schneider Electric• WW Knowledge Management initiative

(Team, Process, Solution)• Re-use of existing internal knowledge from

past projects on current projects (don’t reinvent the wheel, use validated solutions)

• Capitalization of Tech Watch and competitive analysis results to fuel projects

• Better quality of identified external information (technical experts involvement)

• Faster and better research activities• Problem solving

• Systematic Root Cause Analysis to identify the right causes and capitalization

• Solution identification in internal knowledge or external information

• Brainstorming tool to generate new concepts

• Accelerated process to analyze and solve technical problems

Identification of other improvement axis in Strategy and Product Marketing department.

Initial Maturity LevelFinal Maturity Level

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Questions and Next Step

Value-DrivenBusiness

HighPerformanceOrganization

Cross-FunctionalProcesses

Departmental/Functional

Individual/Localized

Product Innovation Encompasses Four Core Competencies

BENEFITS

IPDVISION

ORGANIZATION

TRANSFORMATION

Knowledge & InformationManagement

IT andCommunications

Organization and Process Improvement

FuturePositionFuture

Position

CurrentPositionCurrentPosition

Innovation Tools and Methodologies