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Mobile learning technologies have great potential to transform the learning paradigm. The Open University of Mauritius offers a free tablet to all learners reading for a degree course. This paper investigates the extent to which these tablets are contributing to the learning experience of the learners. Hundred and fifty learners studying in different courses at the University agreed to complete a questionnaire. Focus group discussions were held with four groups of 4-5 learners in view of triangulating the data and unveiling other details that could not be captured in the questionnaires. Data analysis reveals that learners, mostly working adults, are frequent users of technology with many of them using the computer for more than an hour daily; learning being one of the common activities. Learners demonstrate a positive perception of the pedagogical worth of ICT. The major obstacles to tablets use is also highlighted and include the following: frequent breakdowns, small screen size, slow processing power and short battery life. Despite these obstacles, learners value the flexibility tablets offer to learn anywhere, anytime and at their own pace. This combination of technology provision and perception of use as revealed in this paper shows that learners are well poised to embrace tablet use in their learning.
Citation preview
Assessing Tablets’ Adoption by ODL Learners: A Mauritian Case Study Perienen Appavoo and Premanand Koonjal
Open University of Mauritius, Réduit, Mauritius
[email protected] and [email protected]
ABSTRACT
Mobile learning technologies have great potential
to transform the learning paradigm. The Open
University of Mauritius offers a free tablet to all
learners reading for a degree course. This paper
investigates the extent to which these tablets are
contributing to the learning experience of the
learners. Hundred and fifty learners studying in
different courses at the University agreed to
complete a questionnaire. Focus group
discussions were held with four groups of 4-5
learners in view of triangulating the data and
unveiling other details that could not be captured
in the questionnaires. Data analysis reveals that
learners, mostly working adults, are frequent users
of technology with many of them using the
computer for more than an hour daily; learning
being one of the common activities. Learners
demonstrate a positive perception of the
pedagogical worth of ICT. The major obstacles to
tablets use are also highlighted and include the
following: frequent breakdowns, small screen
size, slow processing power and short battery life.
Despite these obstacles, learners value the
flexibility tablets offer to learn anywhere, anytime
and at their own pace. This combination of
technology provision and perceived usefulness as
revealed in this paper shows that learners are well
poised to embrace tablet use in their learning.
Keywords
ODL, tablets, learning, technology, ICT.
1.0 INTRODUCTION
The advent of computers has brought
innovative changes in various sectors of the
economy and has altered the way business is
being done including the educational sector,
which is also undergoing a lot of
transformations. Nowadays, students grow up
amidst technology from a tender age and their
learning expectations at school are high.
They are the ‘digital natives’ who mandate
the use of technology to complement their
learning activities, and if educators or
institutions do not bend to this trend, they will
miss a golden opportunity to address learning
demands with the new Information and
Communication Technology (ICT) tools
already flooding the market and making a
difference in other spheres of life. The present
‘grammar of school’ will thus keep the system
lagging behind and stagnating in the archaic
den. Today tertiary level education is
witnessing a tremendous boom, with Open
and Distance Learning (ODL) becoming a
preferred mode of study for many learners
who are opting for qualification upgrade
while keeping their jobs or doing some other
activities. There is definitely scope in the
delivery of courses through ICT tools, and
coupled with the affordability and portability
of tablets, this integration of technology in
learning holds a promising future. The
prevalence of ICTs and its far-reaching effects
can, therefore, have a profound impact on the
ways teaching and learning will evolve. At
the Open University of Mauritius (OU),
which is a young and fast growing university,
with a population of around 4000 students in
the last 2 years, the policy has been to
maximize on the affordances of ICT for the
effective delivery of course content, for
Proceedings of the Third International Conference on Digital Information Processing, E-Business and Cloud Computing, Reduit, Mauritius 2015
ISBN: 978-1-941968-14-7 ©2015 SDIWC 35
interacting with and mastering the learning
content, and for learner support as well. In
this endeavour, more than 3000 tablets have
been distributed freely to all learners enrolled
on a degree course. Expectations are high, but
to what extent are these tablets fulfilling the
demands and needs of tutors and learners?
Has the integration been a smooth process or
are learners still struggling to make good use
of this tool? Success with mobile-learning
initiatives requires a close fit between the
instructional design of the learning content
and the affordances of technology. This
research study attempts to zoom in the
intricacies of this integration and bring to the
surface perceptions and even apprehensions
regarding the effective usage of tablets for
learning purposes.
2.0 LITERATURE REVIEW
Due to increasing longevity, extended age of
retirement, coupled with the need for ongoing
professional training in a dynamic labour
market, the focus on ODL as a mode of
learning and training is being accentuated
every year. Calvert [1] purports that ODL is
considered nowadays as the most
viable means for broadening educational
access while improving the quality of
education, advocating peer-to-peer
collaboration and giving learners a greater
sense of autonomy and responsibility
for learning. ODL favours ubiquitous learning
that can meet the needs of the emerging
digital learning society, providing in the same
breath greater learning opportunities to the
non-traditional student segment of the learner
population. Massive Open Online Courses
(MOOCs) offer high quality courses at
affordable cost to reach nearly every corner of
the globe, and a serious enabler of this
exciting venture is none other than technology
itself. Today there are flooding studies
purporting that technology is becoming a
strong driver of the educational process,
providing an abundance of learning
opportunities for a wide spectrum of learners
coming from all walks of life [2], [3], [4], [5].
Mobile learning is already a grounded
concept where learning takes place with the
help of a mobile/handheld device [6].
Hutchison et al. [7] found that iPads have
learning affordances to enhance engagement
and motivation, improve face-to-face and
online collaboration amongst students and
personalize learning while improving learning
outcomes. These gains were ascribed to the
features of the device, and to teachers’ ability
to differentiate instruction to cater for mixed-
ability groups, and the ease with which
learners could personalise their learning
experience. Moreover, Clarke and Svanaes [8]
reported that students described the main
benefits of a Tablet as having ‘everything in
one device’, which was felt to make it easier
to organise their learning. Tablets are also
bringing a new learning experience to adults.
To ensure that technology-based instructions
can benefit this category of learners, Wolfson,
et al. [9] report that such instructions must:
1. Be highly structured
2. Provide feedback and guidance
3. Include metacognitive prompts
4. Incorporate principle derived from
cognitive load theory and cognitive theory
of multimedia learning.
5. Include a user interface that is simple and
consistent throughout the course.
Tablets have been touted as “revolutionary
learning devices” holding huge potential to
reconstruct our educational system. A study
by Shuler [10] has revealed that 10% of the
650,000 applications (Apps) on Apple store
and 300,000 on the Android market have been
designed for educational purposes. He posits
that mobile Apps will unlock new avenues to
support the learning process. He does,
however, draw attention to the dearth of
research to back the educational worth of
these apps. In 2014, tablet ownership reached
350 million and this number is expected to
Proceedings of the Third International Conference on Digital Information Processing, E-Business and Cloud Computing, Reduit, Mauritius 2015
ISBN: 978-1-941968-14-7 ©2015 SDIWC 36
treble by 2017, reaching 15% of the world
population [11]. By 2015, one third of the US
population will be iPads and other tablets
users, with a large majority involved in
learning activities, thus making these devices
the fastest growing technology in education
[12]. A new frontier is being crossed and the
trend is towards the concept of “Bring Your
Own Device (BYOD)”, where individuals
take their personal (usually mobile) devices to
workplaces or schools and university campus
[13].
Due to its affordability, portability and
functionalities, educationalists are nourishing
great hopes to see this device revolutionize
the educational world. There is a novelty
value in the introduction of tablets for
learning outcomes. Their viability as a
response tool to the emerging learning
demands of a digital society makes it a
compelling choice for many. The multi-touch
interface is probably the greatest draw of
tablets as compared to laptops. In 2011, South
Korea announced its $2.1 billion initiative to
transfer all of its school textbooks to digital
form by 2015 [14], with students accessing
their needed texts using tablet computers [15].
Using cloud computing, it is expected that
users would be able to access a database of all
digital textbooks and choose what they want
from their tablet PCs. Thailand has initiated
the world’s largest tablet experiment project
to provide One-Tablet-Per-Child (OTPC)
with the intention to deliver more than
800,000 tablets in schools [16]. Among the
developing countries, Kenya is at the top of
the league with the “Kids on the tab” project
instigated in 2012 [17]. It includes pre-loaded
materials in compliance with the school
curricula on a tablet given to students to assist
them in their learning activities as well as to
help them improve their e-literacy skills.
Furthermore, the free laptop project in Kenya
has been the largest such project in the
African continent with 400,000 laptops
distributed to first graders, while Rwanda has
already circulated around 200,000 laptops
[18]. In 2014, in its endeavour to transform
the island into an intelligent nation in the
vanguard of global process and innovation,
the Ministry of Education of Mauritius has
distributed some 26,000 tablets to secondary
school Form V students (age 15-16 years) and
teachers. A similar number has been
earmarked for distribution in 2015. At the
Open University of Mauritius, management
has initiated the swapping of traditional
learning materials for digital ones, thus
anticipating the future, whereby the global
surge of tablets will revolutionize the way
learning takes place. Investigating the
contribution of tablets in the context of ODL
has significant importance for Africa, which
has great potential to expand its e-learning
market [19]. Both the affordability and
portability of this tool line up with the
concepts of ODL which are grounded in
flexible delivery and learning, whereby the
latter takes place anywhere, anytime, -
seamless learning.
Today there is mounting pressure on school
administrators and teaching staff to embrace
technology for boosting learning performance
and addressing varying learning styles. But
how far are we from technology provision to
knowledge acquisition? Both the South
Korean and Thai projects have received
comments and critics worthy of our
consideration. We cannot afford to repeat the
same mistakes and carry false hopes. Despite
what numerous studies reveal about the
potentiality of tablets to educate, we must
caution “exaggerated trust” in digital
education and investigate if wireless
education means better quality. That
technology offers affordances for pedagogical
gain is beyond doubt; but how is the
integration implemented, remains the true
dilemma? This research study at the Open
University will bring to the front some key
findings of tablet usage by ODL learners,
which can fuel further research in this area
Proceedings of the Third International Conference on Digital Information Processing, E-Business and Cloud Computing, Reduit, Mauritius 2015
ISBN: 978-1-941968-14-7 ©2015 SDIWC 37
and help guide the implementation of similar
projects, so that learning expectations do not
remain a disappointed dream.
2.1 Aims and Objectives
The aim of this research paper is to
investigate the extent of tablet usage for
learning benefits by ODL learners of the
Open University of Mauritius reading for a
degree program, following the policy of free
distribution of this device over the last two
years. The findings are expected to help
review or revisit this policy in order to
maximize on the much acclaimed attributes of
mobile technologies for learning.
The research objectives will be addressed in
the following four main questions:
1. What is the current usage of technology
by ODL learners at work and/or at home?
2. What is the current usage of tablets by
ODL learners for learning purposes?
3. How do ODL learners perceive the
pedagogical worth of ICT?
4. What are the most common barriers in
the successful integration of tablets for
learning?
3.0 METHODOLOGY
A mixed method approach, both quantitative
and qualitative in nature, was adopted in the
collection of data. A questionnaire comprising
52 items, was designed and distributed among
learners of the Open University. Thirty four
items, using a three-point Likert rating scale,
covered such aspects as learners’
demography, daily use of technology, the
types of activities most preferred, computer-
related learning activities, perceptions of the
pedagogical worth of tablets for learning, and
the barriers to the effective integration of
tablets in ODL. The Cronbach Alpha analysis
was carried out to validate the items testing a
particular construct. The option “frequent
use” for some of the items implied the device
was used for more than three times in a week,
and “moderate use”, 1-3 times per week. In
the initial stage, a pilot testing of the
questionnaire was carried out among 15
students and the final questionnaire was
accordingly modified to take on board the
suggestions and remarks made by the
respondents. Stratified sampling was used to
ensure that both female and male students
from all major courses offered at the
university, participated in the survey. Two
hundred and thirty questionnaires were
distributed to students following courses in
Finance, Management, Education, Humanities
and IT. Focus group discussions were held
with 3 groups of 5-6 learners over
approximately one hour. Focus group
research is “a way of collecting qualitative
data, which—essentially— involves engaging
a small number of people in an informal
group discussion (or discussions), ‘focused’
around a particular topic or set of issues” [20,
p.177]. Such group interaction can be
productive in widening the range of
responses, activating forgotten details of
experience, and releasing inhibitions that may
otherwise discourage participants from
disclosing information [21]. Focus groups
produce data rich in detail that are difficult to
achieve with other research methods. So using
semi structured questions, more in-depth
information were sought on the aspects
mentioned above. Data collected were then
recorded and analysed using statistical tools
like SPSS 21.0 and Excel 2010. Various
analyses, like Mann Whitney U and Kruskal
Wallis tests were carried out to investigate
any correlation between the items of the
questionnaire. The major findings of the
group discussions were also compiled to
support, where appropriate, those derived
from analysis of the questionnaires.
4.0 DATA ANALYSIS
4.1 Descriptive Analysis
Proceedings of the Third International Conference on Digital Information Processing, E-Business and Cloud Computing, Reduit, Mauritius 2015
ISBN: 978-1-941968-14-7 ©2015 SDIWC 38
Hundred and fifty participants studying at the
Open University successfully completed the
questionnaires. The majority of them were
female learners (68.7%). Most of the
participants (93.3%) were below 45 years,
with around two thirds in the 19-35 age
group. Many learners were already graduates
(68.7%), and were currently working full-time
(96.4%). They were studying to upgrade their
qualifications for professional development.
Data collected revealed that 98% of learners
rated their ICT skills as excellent or average.
Most of the participants (80.1%) stated that
their job required mastery of computer skills.
The respondents therefore demonstrated a
high technological profile, with nearly all of
them having access to the Internet. In fact
most of OU learners (71%) were using the
computer daily for more than one hour.
4.2 Computer-related Activities
The first section of the questionnaire sought
to investigate the popular computer-related
activities performed by the respondents. The
high Cronbach Alpha value of 0.743
validated the reliability of the items
measuring the construct of computer usage.
Respondents were regular users of
technology, and among the most common
activities were learning, online
communication, Internet search, office work
and entertainment (Figure 1).
Finding 1: Computer usage was very high
among ODL learners. Using technology for
learning purposes was reported by 97% of
respondents, hence confirming that
technology has already paved its way in the
learning process of the large majority as
reported in numerous studies [2], [3], [4], [5].
Figure 1: Use of Computer/Laptop/Tablets
0% 20% 40% 60% 80% 100% 120%
Learning purposes
Searching general information
Communication (Email/Chat/Facebook/Twitter
etc.)
Work (Office) purposes
Entertainment (Music/Video)
Online services (e.g e-banking, tax return, online
applications)
Online shopping
Frequent use Moderate use (1-3 times/week) Never
Proceedings of the Third International Conference on Digital Information Processing, E-Business and Cloud Computing, Reduit, Mauritius 2015
ISBN: 978-1-941968-14-7 ©2015 SDIWC 39
A Mann Whitney U test was carried out to
investigate if there was gender bias in the
practice of various computer-based activities
and analysis revealed p values higher than
0.05 for all the items, except for “searching
general information” where female were
more frequent users (U=2046, p=0.04).
4.3 Specific Use of Tablets
The second section of the questionnaire
investigated the specific use of tablets by
learners. The items of this section were very
reliable with a Cronbach Alpha value of 0.9,
hence confirming that all items reliably
measured the construct of tablet usage. Figure
2 shows that the most common use of tablets
was for studying the course materials (81%),
with a more restricted number using them for
assignments purposes (42%). The use of OU
tablets for learning-related Internet search was
reported by 57% of the learners, and around
43% for communication with tutors and peers.
This result aligns with a previous study
carried out by Shuler et al. [22] where they
found that the ease of accessing emails and
messaging on a mobile device enhanced
communication between tutors and learners.
Finding 2: Tablets provided by OU were
significantly being used by OU learners for
learning purposes. This is a positive outcome
of the University’s policy to introduce the free
distribution of this tool to its students. This
finding is in line with the comments of
Traxler [6] which posits that mobile learning
is now a grounded concept in learning.
A Mann Whitney U test yielded p values
greater than 0.05 for all the items, showing
that gender was not an issue in the extent of
use of tablets.
In order to investigate if age group had any
influence on the extent of use of tablets, a
Kruskal Wallis test was carried out and it
revealed that this was not the case - all p
values being greater than 0.05.
Figure 2: Extent of tablet use by OU learners
0% 20% 40% 60% 80% 100% 120%
Studying course materials
Downloading learning materials
Downloading general materials
Doing assignments
Submitting assignments online
For online social networking (Facebook, Twitter…
Communicating with tutors and peers
Entertainment (Music/Video/Games)
Frequent use Moderate use (1-3 times/week) Never
Proceedings of the Third International Conference on Digital Information Processing, E-Business and Cloud Computing, Reduit, Mauritius 2015
ISBN: 978-1-941968-14-7 ©2015 SDIWC 40
4.4 Beliefs and Attitude Regarding ICT
as a Learning Tool.
The items of the third section of the
questionnaire, which sought the beliefs and
attitudes of learners regarding technology use
for learning purposes were reliable with a
Cronbach Alpha value of 0.64 when two of
them were excluded from the computation.
Figure 3 shows that learners had a high
opinion of technology as a learning tool. The
most preferred concept (95%) was that ICT
offers flexibility for learning (anytime,
anywhere). They opined that ICT makes
course materials easier to assimilate (90%),
namely because it presents the materials
through different media; like graphics,
colourful texts, video clips and animations.
They found ICT appropriate tools for doing
assignments (92%) and believed that tutors
should use them to facilitate learning (85%).
One important implication of technology use
is the need to read on a computer screen. This
aspect was investigated in this section and
surprisingly only 30% of learners preferred
the computer screen to reading on paper
(Figure 4). This information was largely
confirmed in one of the focus group
discussions.
Figure 3: Beliefs and attitude regarding the use of technology for learning
Figure 4: Computer screen better than paper
Finding 3: ODL learners at OU demonstrated
a strong belief of the pedagogical worth of
ICT in the learning process with more than
70% agreeing to all seven items. They valued
the flexibility offered by tablets for anytime,
anywhere learning. Moreover the Kruskal
Wallis test revealed that age did not
significantly influence responses for most of
the items from respondents regarding beliefs
and attitude. However, the Mann Whitney test
0% 20% 40% 60% 80% 100% 120%
ICT makes learning flexible (anywhere,…
ICT useful for assignments.
Course materials easier to study.
Multimedia facilitate learning
Tutors should use ICT facilities.
ICT provide feedback.
ICT can help obtain better grades
Agree Uncertain Disagree
30%
24.7 %
45.3%
Agree Uncertain Disagree
Proceedings of the Third International Conference on Digital Information Processing, E-Business and Cloud Computing, Reduit, Mauritius 2015
ISBN: 978-1-941968-14-7 ©2015 SDIWC 41
showed that female learners were more in
favour of such beliefs like “Media content
makes learning easier”, (U= 2126, p=0.026)
and “ICT is useful for assignment purposes”,
(U= 2099, p=0.06).
4.5 Barriers to the Effective Use of
Technology for Learning
The last section of the questionnaire
investigated the barriers to the effective use of
technology. With a Cronbach Alpha value of
0.616, the items were found reliable to
measure this construct, when one of them was
removed. Learners were a large majority to
concur on the different barriers, which
included frequent breakdowns (90%), short
battery life (87.3%), lack of tablet printing
facilities (86.7%), small screen size (79.3%)
and slow processing power (69%). The issue
of lack of printing facilities was also reported
in a research by Johansson, as cited in [8]. As
regards the screen size Shuler et al. [22]
mentioned the smallness of tablet screen as a
“limiting factor that can pose challenge to
mobile learning”. Nearly 79% said they
preferred the PC/laptop to tablets for learning
purposes.
Finding 4: Although in section two, we
noted a satisfactory use of tablets for learning,
yet a large number of respondents enumerated
the various obstacles standing in the way to
the effective utilisation of tablets in the
learning process.
Figure 5: Barriers to the effective use of tablets
4.6 Comparing Tablet Usage with Other
Computing Devices.
Given the high technological profile of the
respondents and the strong lean towards using
technology for various activities, this section
of the analysis sought to compare tablets
usage with other computing devices like the
personal computer, laptop or smart phone.
Where percentage of users was high, we did
highlight the difference between frequent and
moderate use.
Figure 6 shows that although more than 80%
of respondents used technology for activities
like communication, Internet search and
entertainment, yet a much lower percentage
used the tablet for these activities. A large
0% 20% 40% 60% 80% 100% 120%
Frequent technical break-downs.
Short battery life.
Lack of tablet direct printing facilities
Breakdowns cause data lost.
The tablet screen is too small.
PCs/ laptops are more convenient.
Tablets are too slow.
Software incompatibility.
Difficult to transfer files
Agree Uncertain Disagree
Proceedings of the Third International Conference on Digital Information Processing, E-Business and Cloud Computing, Reduit, Mauritius 2015
ISBN: 978-1-941968-14-7 ©2015 SDIWC 42
number of learners (70%) frequently used a
computing device for communication
purposes, but very few of them (10%) used
OU tablets frequently for communicating with
tutors and peers. To another item of the
questionnaire 84.7% of them agreed that
lecturers should use ICT facilities for
teaching.
Regarding Internet search once again, learners
had a greater preference for personal
computers and laptops. Although 92% of
respondents believed that computing devices
are appropriate tools for doing assignment,
yet only 42.6% revealed doing so on their
tablet, confirming that the tablet was not the
preferred tool for this type of activities.
More than 80% of the respondents reported
using the tablet for learning, which met OU
objectives of providing free tablets to its
learners. But once again PCs and laptops were
more frequently used than tablets.
A more detailed analysis was carried out for
the 18.7% of respondents who reported not
using OU tablets for studying course
materials. It revealed that these students were
neither using the tablet for other activities like
doing assignments, downloading learning
materials, communicating or for
entertainment. However these learners rated
their ICT skills as average or excellent, and
88 % of them confirmed using their laptops
and computers frequently for learning.
Figure 6: Technology-related activities
Finding 5: The large majority of learners
reported frequent or moderate use of
computing devices for different activities like
learning, communication, Internet search and
entertainment but the tablet was not the
preferred choice. Regarding learning many
users mentioned using the tablet, but other
computing devices were used more
frequently.
4.7 Group Discussions
As a source of triangulation, focus group
discussions were also carried out to collect
additional data from three groups of learners.
The discussions proved very informative and
confirmed many of the findings revealed so
far. They also brought in some clarification,
deeper insights and additional details to some
of the previous findings:
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Communication Learning Internet search Entertainment
Any computing device
Tablet only
Proceedings of the Third International Conference on Digital Information Processing, E-Business and Cloud Computing, Reduit, Mauritius 2015
ISBN: 978-1-941968-14-7 ©2015 SDIWC 43
The first group, comprising IT students, was
initially very apprehensive of the quality and
performance of the tablets. Some common
comments included:
“We do not use it at all; the small screen
freezes too often”
“The battery lasts only for a few minutes after
long hours of charging”
“They are very slow and the touch screen
sensitivity is very poor”
“They are no good for programming, being
incompatible with all programming software”
“We use mostly our PCs or laptops”
However, the participants expressed high
beliefs in the use of technology including
tablets for learning purposes. They purported
that better quality tablets like iPads would
certainly make a difference.
When more in-depth information was sought
from the learners, they finally confessed that
tablets are very convenient for revision
purposes and to access the course materials
especially when “on the go”. All reading
materials in PDF formats were most welcome
for this endeavour. However, further
discussions revealed that they would have
preferred an interactive content to plain text,
with pop-up windows, graphics, 3D
animations and short video clips. Most of the
students expressed their preference for
Facebook as a one-stop-shop, where they
coordinated all their activities, like listening
to music, chatting and communicating with
peers about the course requirements.
Facebook was more commonly used than the
University’s official online platform Moodle
for all communication purposes.
The second group comprising MBA and BSc
Management students were not regular users
of OU tablets, pointing once again to the poor
quality of the tablets, especially their short
battery life and low processing power. Where
available they used mostly the provided
printed learning materials. They did
acknowledge though that tablets did come in
useful/handy to access the learning materials
while they were travelling by bus, saving
them the pain of carrying the numerous
textbooks. They voiced their preference for
PCs/laptops when doing and submitting
assignments. One interviewee explained how
tablets can be practical in cases of power cuts
at night, when printed materials cannot be
used. When questioned about the ease of
using tablets, discussants expressed the wish
to be provided with printed instructional
manuals on how to use the device especially
for those who could not even get started with
it. When prompted about the use of
technology during tutorials, they confirmed
that many learners brought their own laptop
or tablet.
The third group comprised students doing
their Masters in International and
Comparative education. Most of their
comments and suggestions were practically
along the same line as the other two groups.
They were eager to maximize on the
potentiality of technology to improve their
learning. However, they were often put off
by the technical limitations of the tablet which
some found only useful for accessing learning
content while travelling.
In a nutshell, the group discussions confirmed
that technology is a familiar tool and well
poised to become a revolutionary factor in our
fast evolving digital learning society. While
learners are enthusiastic about the integration
of ICT in their learning journey, they are
neither prepared to trade quality and
performance for cheap equipment nor willing
to accept poor instructionally designed
learning content and plain digitized text. The
outcome of the group discussions thus
corroborate to a large extent with the findings
revealed by the questionnaires.
Proceedings of the Third International Conference on Digital Information Processing, E-Business and Cloud Computing, Reduit, Mauritius 2015
ISBN: 978-1-941968-14-7 ©2015 SDIWC 44
5.0 CONCLUSIONS
The prime finding of this study rests with the
positive perception that ODL learners hold
about the pedagogical worth of technology,
including tablets, in facilitating the learning
process [23]. This belief is possibly related to
the already high usage of technology in the
learner’s daily life, including office work. A
relatively significant percentage of learners
make moderate or frequent use of tablets for
learning purposes, including download of
supplementary learning materials from the
Internet and doing assignments. The
frequency of use would probably have been
higher if the different obstacles to the
effective use of tablets could have been
resolved. Frequent technical breakdowns,
short battery life, lack of tablet printing
facilities and small screen size were among
the greatest culprits pinpointed by the
respondents.
Following various analyses, it was found that
responses in general were not gender biased,
be it for various computer-based activities,
beliefs and attitudes towards technology as a
learning tool or extent of use of tablets, where
both sexes expressed more or less similar
opinions. Students also voiced for better tablet
quality which would certainly have cost
repercussions; but cost which can be offset by
the ultimate learning gain. Of the many
attributes of tablets, respondents highlighted
the “on the move” factor that probably
matches most the flexibility mode of ODL.
Because of the nature of their busyness,
learners enjoyed the possibility to access their
learning content on a single, handy, light tool
[8] anywhere and anytime. This preference
for the tablet would certainly gather more
adherents, if only functionalities like
durability, reliability and processing power
could be reviewed for these devices. The
overarching truth of this research is that ODL
learners in Mauritius are well poised to
embrace technology and more precisely
powerful tablets in their learning.
6.0 RECOMMENDATIONS
The findings of this research paper should
help fuel the debate on the distribution of free
tablets to learners. Once again, we see
technology coming a long way to transform
the learning environment. However, we are
certainly still far from maximising on the
affordances of technology to advance the
learning agenda. As Kaganer et al. [24]
rightly suggests, success with mobile-learning
initiatives requires a close fit between course
design and the mobile functionality being
offered so that the benefits of multimedia can
transform learning content into formats which
will make them easier to understand,
assimilate and process. Mobile learning
initiatives should be viewed as long term;
expected benefits may not come quickly, and
management must guide and support learners
through the process of evolving their
practices. This research study confirms this
statement which compels us to depart from
the illusion that technology provision
automatically leads to knowledge acquisition.
On one hand learners are asking for better
quality and hence more expensive tablets,
while on the other hand there is a need to
provide tablets to a maximum number of
learners, which might imply lower quality
tablets. Should we provide more students with
tablets of inferior quality or less students but
with tablets of superior quality? Striking the
right balance is not an easy game. ODL
learners are willing to embrace mobile
learning technologies in their learning, be it
smartphones or tablets; however, they do not
want to be put off by the poor features of low
quality tablets. The focus group discussions
revealed that those who had better quality
tablets demonstrated higher frequency usage
of the device. It is therefore imperative that
Proceedings of the Third International Conference on Digital Information Processing, E-Business and Cloud Computing, Reduit, Mauritius 2015
ISBN: 978-1-941968-14-7 ©2015 SDIWC 45
proper technical specifications of tablets are
spelt out by the IT department before
purchases are done.
The critics can be many, and rightfully
justified but the good side of the coin
indicates that a journey in technology
integration has been undertaken and now it is
important to map the route properly to ensure
we come close enough to those same learning
outcomes that initially triggered the
implementation of these technology-based
projects. Policy makers and educationalists
must combine efforts and capital to forge the
ideal learning conditions for an emerging
digital learning society.
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Proceedings of the Third International Conference on Digital Information Processing, E-Business and Cloud Computing, Reduit, Mauritius 2015
ISBN: 978-1-941968-14-7 ©2015 SDIWC 47