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Aspray Aspray Insurance Claims Management Insurance Claims Management We take the pain from an We take the pain from an insurance claim” insurance claim” What we do….. What we do….. Loss Assessors: Property Insurance claims management General Building Services : - commercial / residential / general public Landlords repairs and renovation service

Aspray Aspray Insurance Claims Management Insurance Claims Management “We take the pain from an insurance claim” What we do….. What we do….. Loss Assessors:

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Page 1: Aspray Aspray Insurance Claims Management Insurance Claims Management “We take the pain from an insurance claim” What we do….. What we do….. Loss Assessors:

AsprayAspray

Insurance Claims ManagementInsurance Claims Management

““We take the pain from an We take the pain from an insurance claim”insurance claim”

What we do…..What we do…..Loss Assessors: Property Insurance claims

management

General Building Services : - commercial / residential / general public

Landlords repairs and renovation service

Page 2: Aspray Aspray Insurance Claims Management Insurance Claims Management “We take the pain from an insurance claim” What we do….. What we do….. Loss Assessors:

Where to find AsprayWhere to find Aspray

• Yell.com

• Internet – Aspray website

• Yellow pages

• Manchester Chamber Directories

Page 3: Aspray Aspray Insurance Claims Management Insurance Claims Management “We take the pain from an insurance claim” What we do….. What we do….. Loss Assessors:

How we do it...How we do it...

Book appointment via Aspray call centre Call to do survey

Priced schedule of repairs returned to insurerLoss adjuster visit accompanied by loss assessorScope of works/programme agreed with customer

Contractors appointedAspray invoice Insurance company directly

Page 4: Aspray Aspray Insurance Claims Management Insurance Claims Management “We take the pain from an insurance claim” What we do….. What we do….. Loss Assessors:

Why you should use us...Why you should use us...

• Continue liaison until agreement reached• Time: We chase the insurer • Hassle free: We organise & pay the tradesmen • Money: A free claims management service• Policy holders expense limited to policy excess• Confidence• FCA Registered• Data protection licence holder• BDMA registered – accredited body• £100 Voucher towards excess

Page 5: Aspray Aspray Insurance Claims Management Insurance Claims Management “We take the pain from an insurance claim” What we do….. What we do….. Loss Assessors:

In other words...In other words...

We take care of all of the hassle and you get the We take care of all of the hassle and you get the repairs project managed, with only the excess to repairs project managed, with only the excess to pay!!pay!!

Page 6: Aspray Aspray Insurance Claims Management Insurance Claims Management “We take the pain from an insurance claim” What we do….. What we do….. Loss Assessors:

Key Point...Key Point...

Loss Assessor or Loss Adjuster

Loss assessor’s role is to negotiate the insurance claim on behalf of the policy holder

Loss adjuster may appear to be independent but he is paid by the insurance company.

The policy holder does not see his report

Negotiation undertaken between the two to agree the scope of the works & reinstatement costs

Page 7: Aspray Aspray Insurance Claims Management Insurance Claims Management “We take the pain from an insurance claim” What we do….. What we do….. Loss Assessors:

Imagine coming home to this!

Page 8: Aspray Aspray Insurance Claims Management Insurance Claims Management “We take the pain from an insurance claim” What we do….. What we do….. Loss Assessors:

Or this……?

Page 9: Aspray Aspray Insurance Claims Management Insurance Claims Management “We take the pain from an insurance claim” What we do….. What we do….. Loss Assessors:

Who can we help...?Who can we help...?Insurance brokers

Letting agents

Estate agents

Landlords and property owners

Facilities managers

Remember Aspray when disaster strikes

“We take the pain from an insurance claim”

Any Questions?Any Questions?