Aspen Managed Services Presentation

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HOME | OVERVIEW | INDEX | MISSION STATEMENT | VALUE PROPOSITION | MANAGED SERVICES

ASPEN SOLUTIONS LTD

http://www.aspensolutions.co.uk

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Established in 1998, Aspen Solutions have become one of the foremost government approved providers of Managed Services and suppliers of Hardware and software in the UK. In partnership with a range of industry leading IT suppliers such as Microsoft, Cisco, Xerox and HP, Aspen are in a position to offer up-to-date technology supported by world class after sales and service support.

With our professional IT engineers and the use of state of the art technology, our services are designed to improve business efficiency with a measurable return on investment.

ASPEN OVERVIEW


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Aspen Solutions Ltd

Aspen Overview

Index Page

Aspen Mission Statement

Aspen Value Proposition

Managed Services

Managed Print Services

IT Managed Services

Document Management Solutions

Telecom Services

Hardware/Software Solutions

Environmental Services

Index Page


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Our mission To continuously improve our customers experience by meeting expectations on every level of our business relationship.

Our vision is to offer solid advice to companies who require innovative products, services and solution expertise as part of their own growth strategy.

We aim to improve our customer’s business processes and capabilities so they can operate more efficiently in today’s highly competitive market.

ASPEN MISSION STATEMENT


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Aspen Solutions believe our customers deserve the best, this is why we have a highly accredited team and a partnership with the world’s leading technology companies.

Annually our partners jointly invest around 16 billion dollars on research and development to ensure Aspen customers have the best and most innovative products in the marketplace. Working across technological boundaries with some of the most innovative organisations in the world allows Aspen Solutions the capability to provide benchmark solutions to a wide array of business problems. Aspen’s accredited expertise and managed services model offer organisations better productivity gains, streamlined business improvements and increased IT efficiency, at a controlled cost.

ASPEN VALUE PROPOSITION


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MANAGED SERVICESAspen Business Model


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Products

o Xerox - about Xerox products

o HP- about HP products

Services

o Print Audit

o Consulting

o Centerware

o SafeCom

o Ecopy

o Cirrato

o Xerox Secure Access

Software Solutions

MANAGED PRINT SERVICES


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ProductsXerox - about Xerox products

Multifunction’s, Printers, Copiers

Expert advice – Xerox Concessionaire

Flexibility - print, copy , Scan & Fax

Environmentally friendly – new 9200 series & Phaser range with new patented solid ink

Highly economical – three band pricing, recycled paper, one customer replaceable unit


Xerox in partnership with Aspen offer a wide range of printing solutions to meet every customer needs. Xerox focus on cost savings, streamlining production and environmentally friendly solutions when producing their renowned range of state of the art printing.


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Multifunction’s and Printers

Accredited partner – HP Preferred Partner & Supplier

ProductsHP - about HP products


HP’s printing technology is designed around business, to improve performance, simplify print management and boost productivity. As an HP Preferred Partner and Supplier Aspen are fully qualified to provide an assessment of a business’s current state and advise on an optimum print solution.


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Cost and Access Control SolutionXerox CentreWare Web

CentreWare installs, monitors, configures, manages and reports on all networked printers and multi functional devices – regardless of the manufacturer. (product brochure available)

Increases productivity - Remote configuration of devices, manage all devices from one enterprise Reduces costs – track usage on an individual or group basis

Ensures security – centrally manage security settings and procedures

Software SolutionsCenterware


CentreWare is a freely downloadable service that no business should be without!

The main features of CentreWare are as follows;


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SafeCom is all about intelligent printing.

Access control Personal card and/or code to control printer and MFP access and usage

Increased security Documents print only after the user has identified himself at the printer. Protect print data all the way to the printer by applying encryption

Decreased waste Minimize costs due to documents that never get collected or are collected by the wrong person by mistake

Accounting Costs monitored and logged on user or user-group basis

Flexibility Print jobs follow users to their choice of printer

Software SolutionsSafeCom

Benefits include :



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Software SolutionsEcopy


E-copy is one of today’s market leading scanning solutions that transforms paper documents into information that is easily integrated into business applications to maximise gains in productivity and cost savings.

What are the products?

E-copy ShareScan

o Document imaging solutions for the work group and the enterprise

o Combined Scanned and electronic documents into secure, searchable PDFs

E-Copy PaperWorks


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Traditional ways of networking printers makes controlling print costs very difficult. Cirrato however is the only revolutionary solution that single-handedly enables businesses to strategically control printing in a simple and efficient way.

Cirrato networks all printers in the entire business in a highly cost effective way

Gives businesses full control of all printing

Provides cost saving tools & prevents unnecessary waste

Confidential printing and a means to get rid of expensive local printers with Cirrato Pull

A greener IT infrastructure with less paper waste and CO2 emission

Software SolutionsCirrato



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HOME | OVERVIEW | INDEX | MISSION STATEMENT | VALUE PROPOSITION | MANAGED SERVICESManaged Print Services

Safeguard your company’s data with a software solution that makes security sophisticatedwith the ability to track and regulate in a simple streamlined process.

Card based user identification

Double security

Follow your print

EIP, additional Follow you print

Personalised scan templates and automated workflows

Software SolutionsXerox Secure Access

Benefits include:


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Aspen will carry out a thorough comprehensive assessment and fact based approach that allows us to determine the current position

What do we do?

Across the enterprise the assessment comprises of data capture and financial information gathering

An evaluation of existing document workflows and security

Mapping of core business processes which may benefit from streamlining or automation

ServicesPrint Audit


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The Aspen value proposition offers organisations productivity gains, reduced costs and better security in an improved workflow environment.

o To determine a current stateo Evaluationo Map core business process

ServicesConsulting

What do we do?The Assessment

o Analysis assessment informationo Provide advice and recommendations

Analytical

o Using “best practice” balanced deployment methodso Increasing productivity, management benefits and cost savings

Implementation

o Helpdesk support, troubleshooting and repairsManagement


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IT MANAGED SERVICES

Products

o Microsoft

o Cisco

o HP

Services

o Hyper-V

o Unified Communications

o Licensing

o Microsoft Office

Software Solutions

IT MANAGED SERVICES

o Consultancy & Technology Audits

o IT Support


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ProductsMicrosoft

IT Managed Services

Microsoft is one of the world’s leading brand IT suppliers, providing renowned IT hardware, softwareand regularly introducing new innovative state of the art technology.

As a Microsoft Certified Gold Partner Aspen are fully qualified to provide enterprises with the correctproducts to meet specific needs.


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ProductsCisco

IT Managed Services

Cisco is the most widely recognised, largest supplier of networking systems in the world. Ranking as the market

leaders in supply, design and support of networking solutions Cisco are the perfect choice for any business.

Network systems

o Routers

o Switches

o Network management

o Interfaces and Modules

o Optical Networking

Mobility/Wireless o Wireless

o Access Points

o Wireless LAN Controllers

Collaboration, Voice and Video (VOIP)

o Voice and unified communications

o WebEx collaboration

o TelePresence

o Service exchange

o Universal Gateways and Access Servers

Mobility/Wireless

o Wireless

o Access Points

o Wireless LAN Controllers


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ProductsHP

IT Managed Services

HP have a strong place in the IT product market with one of the widest and high quality ranges of mobile computing devices in the world – focusing on making productivity easier.

Unparalleled product Portfolio

High wireless security level

Simple and easy to adopt installation

Why Choose HP?


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Hyper –V is a standalone fully optimised and reliable virtualisation solution that enables users to improve server utilisation and reduce costs.

Small carbon foot print & small overhead, due to its stand alone status, containing only Windows Hypervisor, Windows Server driver model and virtualisation components

Easy integration in to existing IT environments

Enables live migration

Cluster share volume support

Expandable processor

Memory support for hosted systems

Software SolutionsHyper-V

IT Managed Services

Benefits include:


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Unified Communications is the integration of real time communications such as instant messaging,IP telephony, video conferencing with non-real time communications such as email, SMS and fax.

Simplify and integration of all forms of communications in view to optimise business processes and reduce the response time, manage flows and eliminate device and media dependencies

Streamline information delivery and ensure ease of use

Human delays are also minimised or eliminated, resulting in better, faster interaction and service-deliveryfor the customer and cost savings for the business

Allows for easier, more direct collaboration between co-workers and with suppliers and clients, evenif they are not physically on the same site

Helps to reduce business carbon footprint

Software SolutionsUnified Communications

Benefits include:

IT Managed Services


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There are a number of specialised licensing options for business depending on size and type of your organisation,the products you want to license and the way you want to use those products.

For companies with less than 250 PCs

Enables flexible purchasing as and when required

Software SolutionsMicrosoft Volume Licensing

Benefits of choosing Volume Licensing:

IT Managed Services

Example of License options:

Open

Open Value

Makes it easier and more affordable to run software on multiple computers within a single purchasing organisation.

Cost savings – you only pay for the license – eliminating physical costs that the boxed license holds

Can be tailored to meet the needs of specific industries


Managing licences under one agreement

Discounts are available for company wide software agreements


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Software SolutionsMicrosoft Office

IT Managed Services

As Microsoft Gold Certified Partners Aspens IT Consultants are fully qualified to assess individual business needs to supply the most productive and cost effect Microsoft Office package.

Office Home and Student 2007

Office Standard 2007

Office Small Business 2007

Office Professional 2007

Office Professional Plus 2007

Office Enterprise 2007

Office Ultimate 2007

New Office 2010 beta version

Current Versions


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ServicesConsultancy & Technology Audits

IT Managed Services

Aspen in partnership with leading technology suppliers assess business IT needs and provide a report advising on the most productive and economical IT solutions tailored to company individual needs.

Setting clear-cut IT objectives

Streamline your operating processes and procedures

Creating an efficient and effective workforce

Identifying issues before they impact your business

Supporting your cost reduction initiatives

Report will detail:


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HOME | OVERVIEW | INDEX | MISSION STATEMENT | VALUE PROPOSITION | MANAGED SERVICESIT Managed Services

ServicesIT Support

Aspen are dedicated to delivering a proactive approach to that of conventional methods of IT support through 24/7 advanced monitoring.

What IT contract options do we offer?

o Remote professional supporto Ad-hoc fixed price chargeable visitso Access to Hardware/Software national account pricingo Access to Environmental Services and certification through WEEE Initiative Program

o Professional remote support and onsite support serviceo Unlimited onsite supporto Access to Hardware/Software national account pricingo Access to Environmental Services and certification through WEEE Initiative Programo 3rd party software managed serviceo Dedicated account manager

IT support Express

IT Support Pro


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Products

o Document Audit

Products

Services

DOCUMENT MANAGEMENT SOLUTIONS

o DocuShare

o SharePoint

o Scanflow Store


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ProductsDocuShare


DocuShare is an award winning affordable content management solution that enables the user to capture, manage, share and protect a wide range of paper and digital content in a secure central and highly scalable repository.

o Document Management o Collaborationo Image captureo Security

o Saves up to 80% of time wasted searching for informationo Locate documents 24/7 remotelyo Reduce operational cost, paper usage, document storage, disposal, energy and shippingo Easily scalable, as business needs growo Improved efficiency with rapid ROI

Capabilities

Benefits include


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ProductsSharePoint


Microsoft SharePoint is a document management system that focuses on the organisation and storage of information within a business. Sharing information with partners, co-workers and customers is made easy with functions such as navigation, search, application integration and personalisation.

Store, organize, and locate documents

Ensure the consistency of documents

Manage metadata for documents

Help protect documents from unauthorised access or use

Ensure consistent business processes (workflows) for how documents are handled

Benefits:


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ProductsScanflow Store


Scanflow store is a document management solution that enables businesses to easily integrate scanned documents into your business processes. This intelligent system captures your documents from anywhere and stores them directly into the application you use.

Benefits:

Scan directly into CRM, DMS, ERP or even legal or financial applications

All scanned items are fully text searchable – making everything easy to retrieve

Increased efficiency

Barcode capability – enabling batch scanning

Browse and Print facility

Intelligent filing - automatically creating new folders where necessary

Scan to multiple destinations

Personalised scan templates

Bates Stamping

No product training required

Saves time and money

Ultra user friendly


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ServicesDocument Audit


As part of Aspen’s Document management Solutions we provide a Document Audit service assessing your current state and providing a cost effective business streamlining solution. Aspen will analyse your company’s existing document archiving processes, methods, the associated costs, bottlenecks and areas where document retrieval causes workers productivity and business workflow downtime.


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o Telephone Auditing & Consultancy

Services

o VOIP Solutions

o Static

Products

Solutions

TELECOM SERVICES

o Cisco


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ProductsCisco

Telecom Services

Cisco Unified Communications system provides structure and intelligence to help organizations integrate theircommunications more closely with business processes, and ensure that information reaches recipients quickly, through the most appropriate medium.

Communicate more effectively and be more productive no matter where work takes you

Streamlines communications

Personalised communications

Remote access to networks from IP phones.

Collaboration

Mobility

Benefits:

Aspen offer a full range IP Communications services to employees in all workspaces, if you are office based, mobile or work from home you can benefit from our unified communication solutions.


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SolutionsVOIP Solutions

Telecom Services

Increased productivity Cost savings through simplified infrastructure

Increased ability to collaborate

Infrastructure solutions

Employs session control protocols to set up and tear down calls

Highly flexible

Benefits:

Voice over IP is an enterprise level telecom communication to carry voice calls over an IP network including the digitalisation and packetisation of the voice streams, enabling people to talk to each other through their internet connection.


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SolutionsStatic

Telecom Services

Static telecom’s basically involves internal networking of phone systems. Aspen provide Cisco static telecom systems supplying you with everything you need to serve your communications needs—from data and voice to video and wireless.


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ServicesTelephone Auditing & Consultancy

Telecom Services

Telephone bill analysis Call analysis

Communication trends

Indentify future unified communication needs

Our consultancy and telephone audit includes:

Aspen provide a specialised professional telephone auditing service that will analyse your business telephone needs and present you with a report of your system and possibly an economical productive alternative to your current system.


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o Licenses

SoftwareProducts

HARDWARE/SOFTWARE SOLUTION

o HP

o Microsoft

o Dell


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ProductsHP


Officially recognised to give advice on the best solution tailored to business individual needs Special partner pricing

HP staff on call for complex business decisions

Aspen staff involved in regular ongoing training within HP

Benefits:

HP Preferred Partner status has been awarded to Aspen in recognition of our ability to tailor solutions to individual customer needs and to provide a first class service on time and to budget.


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ProductsMicrosoft


Expert knowledge of Microsoft products services collaborating to determine the best solution for individual business needs. Expert support from Microsoft to ensure we continue to support you

Aspen have multiple areas of Microsoft technical expertise including infrastructure, networking, office automation, collaboration and business intelligence

Benefits to business:

Aspen have gained a Gold Certified Partnership, small business specialist and authorised educational reseller with marketing leading technology providers Microsoft.


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ProductsDell


Offer up to 30 per cent more processing power than its competitors Offer built to order products – specific to clients needs

Outstanding deployment times

Benefits:

Aspen are an accredited partner of Dell one of the world’s leading technology vendors with a wealth of experience of providing cost-effective and fully-managed solutions.


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SoftwareLicences


There are a number of specialised licensing options for business depending on size and type of your organisation, the products you want to license and the way you want to use those products.


Enables flexible purchasing as and when required

Benefits of choosing Volume Licensing:

Example of License options:Open

Open Value

Makes it easier and more affordable to run software on multiple computers within a single purchasing organisation

Cost savings – you only pay for the license – eliminating physical costs that the boxed license holds

Can be tailored to meet the needs of specific industries


Managing licences under one agreement

Discounts are available for company wide software agreements


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o Aspen’s Environmental Solutions

ServicesProducts

ENVIRONMENTAL SERVICES

o Mobile Phone Recycling

o Toner Cartridge Recycling

o E-waste Pallet

o Bespoke E-waste Recycling


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HOME | OVERVIEW | INDEX | MISSION STATEMENT | VALUE PROPOSITION | MANAGED SERVICES Environmental Services

ProductsMobile Phone Recycling

Meets government environmental standards Fully asset managed solution

Aspen will deliver the “recycle bin” and pick it up when it’s full

Works for businesses all sizes

Benefits:

As part of Aspen’s environmental solutions we provide a professional service that disposes of your unwanted mobile phones in a legal and environmentally friendly way.


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ProductsToner Cartridge Recycling

A recycling and recovery service for all used and off-spec products. Certification

Benefits:

As the effects of global warming are becoming more apparent, the government legislation on resolving the environmental impact is tightening. As a result the 2007 directive on Waste Electrical and Electronic Equipment (WEEE) requires the removal of “toner cartridges, liquid and paste as well as Colour toner”.

Therefore Aspen provides a recycling service that provides the following:


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ProductsE-waste Pallet

One single cost for collection, delivery and recycling We deliver the pallet directly

Fully compliant and certified with WEEE directive

Managed via our IT disposal centre

Added option of Asset Management

Benefits of this include:

Finding a service that enables you to dispose of your old IT equipment legally and environmentally friendly can be difficult. Aspen provides a Collection and Destruction Service that gives you a cost effective environmentally friendly way to dispose of your redundant products.


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ProductsBespoke E-waste Recycling

For companies that require a service that is specifically tailored to meet individual needs, Aspen provide a bespoke environmental service that complies with the 2007 WEEE Directive.

Benefits of this service include:

Site Survey

Collection

Audit process

Sorting process

Data Erasure or Data Destruction

Certification


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ServicesAspen’s Environmental Solutions

Supply a retail estimate on all working equipment, or Donate your working equipment, or

Recycle your equipment for a supportive environmental certification

Benefits:

Aspen’s Environmental Services all come with the following choices:


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HOME | OVERVIEW | INDEX | MISSION STATEMENT | VALUE PROPOSITION | MANAGED SERVICES Contact Details

Contact: Dave Caldwelltel: 01236 786111

mob:07748 770 232

click to email:[email protected]

www.aspensolutions.co.uk


mailto:[email protected]

mailto:[email protected]

www.aspensolutions.co.uk