Asmed Association Management and Leadership Training Feb 2011 2010[1]

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    Oriental Management Services

    Construction, Logistics and Consultancy Company

    TECHNICAL PROPOSALfor

    ASSOCIATION MANAGEMENT

    and

    LEADERSHIP TRAINING

    of

    SMALL AND MEDIUM ENTERPRISE DEVELOPMENT

    KABUL, AFGHANISTAN

    Client:ASMED, Afghanistan

    Submitted to:MAIN OFFICE, Kabul, Afghanistan

    Reference: ASMED TS 0618

    Project Number: N/A

    Prepared by:

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 1

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500

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    Oriental Management Services

    Construction, Logistics and Consultancy Company

    Oriental Management Services (OMS) Construction, Logistics, &Consultancy Company

    CONTENTS

    1. Introduction

    2. Organizational Profile

    3. Mission

    4. Executive Management

    5. Project Background

    6. Company Background

    7. Project Beneficiaries

    8. Methodology

    9. Management Plan

    10. Personnel Capacity and Experience

    11. Trainers Qualification Plan

    12. Trainers Recruitment Plan

    13. Traning Plan

    14. Past Performance and Reference

    15. Experience

    16. Work Plan

    17. Project Deliverables

    18. OMS Responsibility

    19. ASMED responsibility

    20. Conclusion

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 2

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500

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    Oriental Management Services

    Construction, Logistics and Consultancy Company

    Introduction

    Oriental Management Service Company (OMS) is an Afghan consultancy, Logistics andConstruction company established in 2007 to provide consultancy services across

    Afghanistan. The company is a product of Afghan vision to reach consultancy needs of

    public and private sectors and enhance working efficiency of the national and international

    organizations.

    OMS is determined to provide consultancy management services in delivering best solutions

    to support clients. We aim to offer services across Afghanistan with the support of multi-

    national staff following international standards through professional approach;

    comprehensive planning, new operating methods and competent delivery.

    Since 2007 OMS implemented consultancy services that include English language teaching

    and translation services to the government of Afghanistan and international organizations.

    OMS strategic location and access to various points across the country with excellent

    facilities enable its working team to accomplish difficult assignments. We believe in team

    work and have been successful by contributing with our partners and clients.

    OMS is strategically placed to help meet the geographic needs of our clients Our main office

    is located in Kabul with provincial with representatives in regions central provinces such as

    Jalalabad, Khost, Kandahar, Mazar Sharif and Kundoz provinces..

    Mission

    Oriental Management Services mission is to exceed its clients expectations whilst at the

    same time rebuild Afghanistan through mutually beneficial business partnership with our

    international partners and local communities. True to the Afghan spirit of commitment to our

    partners welfare, we base our success on our clients success.

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 3

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500

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    Oriental Management Services

    Construction, Logistics and Consultancy Company

    Executive Management

    Oriental Management Services (OMS) is an Afghan company lead by experiencedexecutives in consultancy, logistics and construction services. The executives are committed

    to the developing society of the country and aim to giving something to communities that

    need their efforts in unique culture, comprised of spirit, pride, determination, commitment,

    passion and integrity.

    Employees are the integral and vital part of OMS structure. We therefore have a culture that

    fosters and maintains a learning environment where our employees are honored, valued and

    respected. Our policies, practices and procedures promote a strong team environment.

    Project Background

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 4

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500

    Logistics

    Director

    Assadullah

    Wafa

    President

    Habibullah

    Hamdard

    +93 (0) 798 500 700

    Vice President

    Fazal Karim

    Haidari

    Administrator

    Rohullah

    Stanikzai

    Chief Business

    Development

    Atiqullah

    Stanikzai

    Construction

    Director

    Eng. Humayun

    Zakki

    Consultancy

    Director

    Raihana

    Kamal

    Legal Advisor

    Nazif Arz

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    Oriental Management Services

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    ASMED is a five year USAID funded program that supports the development of the Small

    and Medium Enterprise Development sector. ASMED, since establishment, has assisted

    multiple business associations in terms of building their capacity through technical and

    managerial training programs, financial contributions and in-kind contributions embodying

    equipments purchase, building storages, building common facilities and etc. ASMED has,

    further, assisted association members to form and create associations so that the members

    get all the required services in bulk rather than individually.

    As part of this program, USAID/ASMED intends to develop the capacity of the associations

    by supporting the provision of Association Management and Leadership Training' to

    selective associations. The expected outcome of the training will be to empower the

    members to more effectively manage their activities, recognize their roles andresponsibilities of the Board of Directors, Executive Committee, CEO and the rest of the staff

    in implementing their overall strategy.

    ASMED frequently has a requirement for providing this kind of training to associations, as

    new associations are established and others seek support in capacity building for their

    membership.

    Project Beneficiaries

    Direct Beneficiaries

    The direct beneficiaries of the project include staff from Associations and relevant

    organization who will get traning programme.

    Indirect Beneficiaries

    Orgainzations working with Associations who will get traning, their clients and other

    beneficiaries.

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 5

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500

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    Oriental Management Services

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    Methodology

    Technical Approach

    We already have some materials that can be used for relevant areas. However, a

    comprehensive package will be developed for this traning programme at OMS which will

    include curriculum, training materials, learning materials, quizzes, tests, placement test and

    teaching plans.

    We will design all programmes in accordance to the current need and requirement of the

    client and conduct training programmes in the spoken language of that area. For example if

    the training is planned for Jalalabad, we will develop all materials in Pashto language

    conduct it through well spoken Pashto speaking trainer who can meet the expectations of

    the trainees and deliver the training appropriately.

    The training programme will be based on conceptual and practical sessions to enhance the

    capacity of the attendees.

    Upon successful completion of the full package, if ASMED agrees certificates of completion

    will be issued only to participants only. Trainers are mandated to be present at their duty

    stations for required time from throughout the training programme.

    We will give a particular attention to the areas expected by the client and continue our

    activities in accordance to the best interest of students and client.

    A Trainers

    OMS will be developing a plan for training that could help trainers conduct the training

    successfully with a great output to assist participants grow quickly.

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 6

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500

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    We will be providing train the trainer (ToT) course to trainers to improve and perform better.

    These training programs will be mandatory for all trainers and will be considered crucial part

    of our objective to meet clients expectations.

    Trainers development can help strengthen their abilities and ensure trainees learn faster

    and quicker. Our development training programs will be relevant to training programmes.

    While at the same time will also stress on other skills of trainers.

    B Trainees

    As trainees are major part of the project and our special area of focus. Therefore, OMS

    teams will be using all criterias to conduct training programmes with full standards. We will

    provide cross training to all trainees and participants and encourage trainers to ensure that

    instruction continues without any delay in process.

    OMS will provide trainings to trainees on association management and on leading and

    developing others. Our trainers should be able to create a supportive environment for

    trainees and cater to different learning styles, giving trainees opportunities to practice and

    develop confidence in new skills. Trainees will be encouraged to absorb and know what they

    do well and where there is room for improvement, identifying activities our trainers would

    help them.

    C Management Plan

    OMS seeks to develop a model for establishing strong strategic channels within appropriate

    Association bodies national and international community. In so doing, specialized expertise

    in approaching strategic goals are retained in Afghanistan to provide technical training

    services and advice to various associations especially those of particular focus. The capacity

    to understand different strategic locations is our strategic goals and manage them in

    accordance to our management plan. Such strategic goals assists in broadening joint

    operations and bring working ability in daily affairs to reach main thematic areas. We will be

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 7

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500

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    using our strategic sources and resources to enable our teams to better contribute in

    achieving targets and managing our plans.

    OMS will establish regional and central coordination bodies to support on going efforts and

    get to what client is expecting us. Such bodies should be able to use technical concepts on

    what could be best to enhance team work especially at strategic levels that could lead us to

    the operational interests of the client and huge output of our efforts.

    It is critical that technical training experts within teams focusing on important management

    plans at strategic areas of the projects. This will enable us to develop and maintain suitable

    mechanism and easy to understand know-how for the project.

    The ultimate goal of OMS is to promote understanding of better management ways in

    the association bodies:

    Improving management and leadership skills and bring efficiency, capability as well as

    strength.

    Increasing the alignment of external resources with association management plans

    and priorities, and introducing an Afghan concept across the associations in Afghanistan.

    Personnel Capability and Experience

    Criteria

    Trainers selection is one of the most important areas and a driving tool towards successful

    completion of the project. We will focus on some competences and skills that are more

    relevant to trainers, however prior information to be aware of how trainers demonstrate all ofthem is difficult.

    OMS has a pool of expert trainers and human resources staff who will be working as a

    committee to identify well qualified trainers for this particular training project.

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 8

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500

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    Oriental Management Services

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    We will provide you with a number of CVs for our existing pool of consutants and trainers. In

    addtion to that will search for trainers expert in the relevant fields required by the client. Our

    current training methodology focuses on following areas and expertise in trainers selection

    for the job.

    Qualification

    Job relevant qualification is the key to accomplishing goals and objectives. We will assign

    qualified trainers especially those who have got at least a bachelor degree or preferably a

    masters degree from an accredited university or academy.

    Expertise

    Expert trainers are assets to improving working ability, managerial skills and bringing

    proficiency. We will attract trainers with excellent background strong training skills. A trainer

    will not be given a job unless at least with three years of continues experience.

    Achievement

    Trainers achievement is essential to ensure future success and course management. It is

    very important for us to know about past performance of a trainer. We actively seek to usetrainers with higher reputation and positive work progress. This would be a plus point for our

    organization to bring people on board with successful background not only in training but

    also how technical a trainer is and what can he/she contribute to enlighten our objectives to

    improving management skills and leadership approach of selected associations. Our training

    and increasing client satisfaction will lead us to better consequences.

    Trainers Assignment Plan

    Analytical Thinking

    Attendees at any stage and age are difficult to be understood. However, we will pay

    attention at those trainers who can analyze situations quickly. Are able to think what is in the

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 9

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500

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    Our trainers should be able to take account of diversity in their class/course planning,

    encouraging trainees to share ideas and providing activities.

    Standards to Select a Trainer

    1. A trainer should be able to speak, read and write Dari (or Pashto) and English

    fluently.

    2. We will be having a testing methodology to select trainer for each particular training.

    3. None of the trainers will be accepted for the job unless have proper qualification

    documents from accredited universities and academies and successful training

    experience. Documents will then be ensured to be certificated issued by the Ministry

    of Education or an accredited institution.

    4. Willing and able to travel outside of Kabul to other areas where trainings are taking

    place.

    5. Familiar to the area responsible for and to be able to provide training.

    6. Understand local languages and be able to understand terminologies of relevant field

    of training.

    7. Have the ability to train and adjust with the trainees of different age and learning

    abilities.

    8. Most importantly flexible to work and train in any kind of professional environment.

    9. Have the ability to train, manage and report training activities.

    Past Performance and Reference

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 11

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500

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    Oriental Management Services

    Construction, Logistics and Consultancy Company

    Oriental Management Services has been implementing consultancy projects since its

    establishment. We have a successful background in accomplishing our business targets

    and meeting clients expectations.

    Our expert team members with extensive experience in all areas and services having

    remarkable capability ensured incompatible strength of our customers.

    Our work recognizes the intricacy and interconnectedness of the issues that our customers

    face. Our role is to provide solutions that are dynamic and practical through vibrant and

    challenging business concept.

    The company is lead by experienced workforce in a challenging environment devoted to

    accomplish milestones. We created a landmark and follow pioneered practices by evolving

    the companys services into an advanced and supportive network foundation.

    OMS leadership and personnel by entering emerging market with nearly 10 years of

    experience accomplished following projects.

    Experience

    I. Consultancy and Capacity Building

    1. English language teaching and technical translation services project for CHARLESKENDALL & PARTNERS LIMITED in 2008 2009.

    2. English language technical translation services project for MINISTRY OF RURALREHABILITATION AND DEVELOPMENT in 2009.

    3. Finance and payroll management services project for CHARLES KENDALL &

    PARTNERS LIMITED during years 2008 2009.

    4. Need assessment survey project for CHARLES KENDALL & PARTNERS LIMITEDduring year 2009.

    II. Construction and Connexes

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 12

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500

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    5. Container houses project for Najeebullah Khushbin Construction Company in Wasaand Barmal districts of Paktika province in 2008.

    6. Security Guard Tower project for Najeebullah Khushbin Construction Company in

    British Council Kabul office, in 2009-2010.

    7. Sub-contractor for USAID ASAP 10 units cold storage rooms project for Global IgroBusiness and construction company in 2009.

    8. Mohammad Qasim Stanikzai house building project (private house) in Shah Shaheeddistrict 8 Kabul, in 2007 2008.

    III. Logistics and Procurement

    9. Office equipment and furnture supply project for SWIZ Construction Company March2008 to May 2008.

    10. Office equipment and supplies including air conditioners and floor carpeting projectfor CHARLES KENDALL & PARTNERS LIMITED in 2008 2009.

    11. Four wheel drive small office vehicles rental project for Ariana Hindokosh Group ofcompanies Wazir Akbar Khan, Kabul, in 2008- end 2010.

    Work Plan

    Oriental Management Services will be the overall responsible of providing goods and

    services to conduct association management training programs.

    Schedule

    Process and Development

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 13

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500

    Day 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21

    Week 1 2 3

    MaterialsDevelopment

    Preparationsand Logistics

    Conductionof Training

    Submission

    of FinalReport

    Submissionof Evidences

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    Oriental Management Services

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    OMS will develop high quality training materials in local languages for the Association

    Management and Leadership Training Course' based on the Association Management and

    Leadership Training Manual' provided by USAID/ASMED. We will be amending the training

    manual on the basis of the profile and current needs of the associations.

    Delivery

    OMS will deliver Associations Management and Leadership Training in local languages in

    provinces of delivery.

    Schedule

    Each training programme will be scheduled for three full days and will be at least sevenhours per day, including two short refreshment sessions (15 mins) and one lunch break.

    Logistics

    We will provide relevant training materials including stationery and handouts to trainees,

    refreshments (tea, coffee) and lunch.

    Facilities

    OMS will facilitate sessions for association members to complete the self-development

    section of the course curriculum, to develop their roles and responsibilities according to

    the manual. This session will also help familiarize all the association members with

    the functions of their positions, their responsibilities and how the positions interact with

    one another.

    Training Assessment some methods on assesement issues

    We will be using ASMEDs standardized training evaluation questionnaire, to be completed

    and signed by each participant to assess if they have understood the role and

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 14

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500

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    responsibilities of each position and the training contents. These forms must be delivered to

    ASMED after the training.

    Reporting

    OMS will produce and submit a separate detailed Final Report including participants list and

    pictures of the program to ASMED and will be using reporting template provided by ASMED.

    Presentations

    All training presentations shall be conducted using PowerPoint Slide shows, or

    handouts and posters in training locations without electricity.

    Project Deliverables

    OMS will deliver all required documents and evidences for each training course to

    DAI/ASMED.

    A self-developed roles and responsibilities manual' detailing the functions and

    duties of every position in the association leadership, with a complete diagram of

    the management structure, which details the reporting lines and decision making

    authorities

    ASMED standardized training evaluation questionnaire, completed and signed by

    each participant and delivered to them.

    A Signed Participants list (ASMED form)

    A completed ASMED SME Registration form for each participating individual

    Company.

    A completed Project Activity Report for the training and at least five pictures of

    every training course.

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 15

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500

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    A completed Final Report on the training, using the format provided by ASMED

    OMS Responsibilities

    1. OMS will carry out an assessment of the current training infrastructure and need

    assessment for association management team if necessary.

    2. OMS will provide trainers with support activities and requried training equipment.

    3. OMS will ensure all possibilities to conduct classes on time with the support from

    relevant government ministries.

    4. OMS will take the responsibility of complying to the expectations of the RFP and

    scope of work of the project.

    5. OMS will deliver all consumable stationary required for this training.

    6. OMS will facilitate both monitoring and evaluation of the project.

    7. OMS will provide certification to the trainees upon the completion of the training.

    8. OMS will provide all kinds of reports the to client organization and to the relevant

    authorized bodies.

    Afghan Government Responsibilities

    1. Both Govt. Ministries will ensure that their staff attend the training conducted by

    OMS

    2. Both Govt. Ministries will provide controlled access to OMS instructors to their

    compound with a complete security check on each time entry.

    Item UnitUnitCost #Units Quantity Budget

    VARIABLE COSTS (Quote Per Participant, Per Workshop)

    Printed Materials Pieces 9000

    Meals for Participants Units 6500

    Communications 3400

    Office Supplies,Stationery 5600

    Other 4500

    Sub-Total 28900

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 16

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500

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    Fixed Fee 38900

    Workshop Fee 55000

    Grand Total 122800

    Conclusion

    This proposal is prepared for one year period for the client in accordance to the RFP

    received. Our team completely read and understood the terms and conditions and

    requirements of the project.

    We look forward to a long-term partnership with US army and Afghan national security

    forces in contributing to the development of the Afghan government and its security forces.

    OOMSSAddress: Apartment No 6, Qasimi Plaza, Kolola Poshta, Kabul, Afghanistan 17

    Email: [email protected]

    Phone: +93 (0) 0798 500 700 - +93 (0) 798 400 500