1. INTRODUCTION 1.1. DOCUMENT PURPOSE FOR SAP IMPLEMENTATION1.2. INTENDED AUDIENCE IN SAP1.3. PROJECT BACKGROUND BEFORE SAP 1.4. PURPOSE OF THE BUSINESS REQUIREMENTS1.5. BUSINESS GOALS/OBJECTIVES TO BE ACHIEVED AFTER SAP IMPLEMENTATION 1.6. BENEFITS/RATIONALE AFTER SAP IMPLEMENTATION1.7. STAKEHOLDERS OF THIS PROJECT1.8. DEPENDENCIES ON EXISTING SYSTEMS AFTER SAP IMPLEMENTATION 1.9. REFERENCES OF THE BUSINESS PROCESS 1.10. ASSUMPTIONS FOR SAP IMPLEMENTATION2. REQUIREMENTS SCOPE BEFORE SAP2.1. IN SCOPE FOR SAP IMPLEMENTATION2.2. OUT OF SCOPE FOR SAP IMPLEMENTATION3. FUNCTIONAL REQUIREMENTS FOR ABAP & BASIS CHANGES3.1. ACTOR PROFILES SPECIFICATION FOR SAP END USER,KEY USER AND TEAM SAP3.2. ESSENTIAL USE CASE DIAGRAM ACCORDING TO BUSINESS PROCESS3.3. ESSENTIAL USE CASE SPECIFICATIONS 3.4. FUNCTION HIERARCHY DIAGRAM BASED ON SUB PROCESSES WITHIN BUSINESS PROCESS.3.5. FUNCTION DEFINITION REPORT ACCORDING TO CLIENT'S CORE BUSINESS PROCESS3.6. BUSINESS RULES FOR AUTOMATION4. DATA REQUIREMENTS -DATA COME FROM?4.1. DATA ARCHITECTURE - SD,CRM,BI,INTERACTION CENTER DATA FLOW DIAGRAM4.2. DATA VOLUMES -- MASTER DATA4.3. DATA CONVERSION-LSMW4.4. DATA RETENTION --FOR BASIS 4.6. DATA DEFINITION REPORTS-- BI-CRM REPORTS 5. NON-FUNCTIONAL REQUIREMENTS5.1.2. Authorization and Access Control-- MARKETING,SALES AND SERVICE TEAMS5.2. AVAILABILITY REQUIREMENTS---5.3. USABILITY REQUIREMENTS 245.4. SYSTEM HELP REQUIREMENTS 5.5. PERFORMANCE REQUIREMENTS 5.6. SCALABILITY REQUIREMENTS 5.6.1. User Sociability -- ONLINE SOCIAL MEDIA INTEGRATION 5.6.2. Application Scalability--BASIS AND FUNCTIONAL VIEW6. INTERFACE REQUIREMENTS -- FUNCTIONAL AND TECHNICAL POINT OF VIEW6.1. USER INTERFACE REQUIREMENTS 6.2. SYSTEM INTERFACE REQUIREMENTS