ASIs 10 th Annual Reseller Conference January 21, 2010 Welcome & Opening Remarks Lisa Wilson Special Guests 2010 Sponsors Prizes Free Marketing! Dial Back-up Bridge Payware PC / PCCharge SW Troubleshooting Sponsored By Friday Activities Group Photo Dinner Tonight at Musee Conti Private Party at a famous New Orleans venue Keynote Karin Iwata E-Myth Sponsored By Sessions Based on Core Emyth Principles Customer Spending Down Capital Expenditures Down Only 33% of Restaurants Made Any Capital Expenditures in Q4/09 10% Decline Compared to Last Year NPD Group, Inc. Capital Expenditures Down Only 33% of Restaurants Made Any Capital Expenditures in Q4/09 10% Decline Compared to Last Year 41% of Operators Plan Expenditures in the Next 6 Months NPD Group, Inc. Streamline Your Business 2010 Conference Goals Share Tools to Help Your Dealership Survive (and Thrive!) in Todays Tough Economy Layout a Roadmap We Can Follow Together Into the Future of a Rapidly Changing Industry Roadmap Presentation ASI Held Steady in 09 Performed Better than Industry Average Sales Down only 12% Zero Debt No Budget Cuts or Layoffs Efficiency Gains Outsourcing Mixed Results for Dealerships Nearly 50% Maintained or Exceeded 2008 software Purchases 25 Dealerships Now Service a Client- Base of 100 or More Restaurants Mixed Results for Dealerships Nearly 50% Maintained or Exceeded 2008 software Purchases 25 Dealerships Now Service a Client- Base of 100 or More Restaurants Clients Under Contract Range from High of Nearly 90+%.... to Low of Zero Decreased Demo Rate Margins are Getting Smaller Do not fear the winds of adversity.. Remember the kite that rises against the wind, not with it.