Top of FormService ProcessWe are proud of our superior service process that we offer to our customers. At every step, care is taken to make the process transparent, easy and of the highest quality.Step 1. Call UsContact us by filling the form online or call 1800 209 5678 or SMS PAINT to 56161.Step 2. Consultation Visit A Sales Associate (SA) will visit you for site evaluation, accurate measurement and product and budget consultation. Step 3: Payment CollectionWe accept advance payment through cheque/ demand draft in the name of our Authorized Service Provider. Step 4: Contract Signing We will draw up an agreement for your signature. Step 5: Site Handover The SA will introduce your Relationship Associate (RA) who will be responsible for the execution of the job.Step 6: Work Schedule The RA draws up a work schedule as per discussion with you and the contractor for timely delivery.Step 7: Colour Advice We will advise you on shade choices and usage of special themes. Step 8: Pre Work We will procure Asian Paints material and depute Asian Paints trained applicators. Step 9: Protecting Furniture We cover and mask non-paintable surfaces.Step 10: Work Starts An RA will supervise the painting and ensure that the quality meets our recommended guidelines and standards. Step 11: Site Handover The RA will ensure a professional handover of your premise, post required site cleaning. Step 12: Work Completion The job gets completed only after you put your signature on the job completion form. Step 13: Invoice and Warranty Invoice and warranty cards are couriered to you after the job completion.Step 14: FeedbackAn independent agency will contact you for confirming your satisfaction rating on different parameters of our service. Policy

Asian Paints will formulate, manufacture & sell the finest paints (the most suitable for each need and giving good value for money to users) & provide the best possible service to it's customers characterized by Reliability & Responsiveness. Our products will provide surface protection & good appearance for all consumers while being safe to apply, not harmful to health and not adverse to the environment; if precautions must be taken during use, safe practices will always be recommended. We shall provide all possible assistance to customers in areas of surface protection, developing the Dcor of their homes and simultaneously reducing the 'pain' of painting. We shall continuously build expertise in all these areas. We shall set clear standards of service to facilitate regular review and improve performance. We shall operate in an ethical manner treating customers as we ourselves would like to be treated. We shall take measures to understand and measure expectations in order to provide an enhanced customer experience.