Ashford University - Pearson Ashford University-Large proprietary institution; 98% online-Traditional ground campus in Clinton, Iowa -Open Admissions-Full-time faculty in Iowa, Denver,

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Steps to Improve an Online Class

EDU 324: History of EducationAshford University

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Kathleen Kelley

Core Faculty Online-Instructor

Ashford University

[email protected]

Twitter: @ktzkelley

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Go Panthers!

@keeppounding

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Ashford University

- Large proprietary institution; 98% online- Traditional ground campus in Clinton, Iowa - Open Admissions- Full-time faculty in Iowa, Denver, San Diego, and remote faculty across

the country- New online courses start every Tuesday- Online undergraduate courses are 5

weeks and graduate courses 6 weeks- Students take one class at a time

@ktzkelley

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EDU 324: History of Education

Bachelor of Education Studies

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“Top Ten” COE Courses

2014

@ktzkelleyCourse

CodeCourse Name 2013-14 Completion Rate

EDU 657 History & Philosophy of American Higher Education 79.3%

EDU 645 Learning & Assessment for the 21st Century 81.8%

EDU 650 Teaching, Learning and Leading for the21st Century 82.4%

EDU 321 Introduction to Serving English Language Learners 83.0%

EDU 620 Meeting Individual Student Needs With Technology 84.5%

EDU 644 Child & Family Welfare 86.0%

EDU 648 Teaching & Learning with Technology 86.7%

EDU 675 Change Leadership for Differentiated Educ. Envmnt 87.3%

EDU 324 History of American Education 87.8%

ECE 101 Introduction to Early Childhood Education 88.6%

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So what comes from a “Top Ten List”?

A FOCUS ON RETENTION! (Of course!)

UNIVERSITY WIDE FOCUS ON INTERVENTION

“TOP TEN” COURSES

SEPTEMBER 2014

@ktzkelley

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• Recently rewritten (July 2014)

(Which means the numbers were a little skewed…)

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• Met Quality Matters Standards

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• Curriculum was solid, directions were clear

@ktzkelley

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• Curriculum was solid, directions were clear

• Why was it #9 on the “Top Ten” list??????

@ktzkelley

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Now what?

@ktzkelley

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Basic Facts/Performance

• 33 Starts in previous year

• End of Course Survey: 3.58/4

• Course Failure Rate: 10.64%

• Average EDU 324 Grade: 83.07 (COE Upper Division 86.70%)

• Successful Completion Rate: 88.91% (COE 92.91%)

• Average class size 15.55

• 2014 Drop Rate 13.44%

@ktzkelley

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Now what? Look Further…

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@ktzkelley

End of Course Survey

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EOCS Lowest Scores

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Common Denominator?

THE INSTRUCTOR

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The Instructor…

@ktzkelley

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• Reviewed current EDU 324 Instructors (Top 10 were both Fulltime and AF)

• Reviewed IQR (Instructor Quality Review) Scores

• Conducted a “walk-through” for each of Instructor

• Removed those who were not up to standards

• Praised the Rock Stars & asked them to contribute (Webinar)

• Sent email to ALL EDU 324 Instructors “Save the Date” Webinar

• Requested input

• Took an even deeper dive into the EOCS Comments…

@ktzkelley

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EOCS Comments• This class offered a great learning experience. I really enjoyed this class.

• I really liked how the instructor presented the discussions and the assignments, which allowed me to retell the events in the History of Education in the United States. At least I knew what events were important why, and when and how.

• The teacher did not return assignment grades and feedback in a timely manner.

• I love this class. I think that this one would be my second favorite so far. My instructor was very helpful and interacted with her students fabulously. I found this class to be very interesting and informative. Loved it.

@ktzkelley

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NOW WHAT?

• We needed to work with our Associate Faculty

@ktzkelley

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NOW WHAT?


• Associate Faculty needed professional development

@ktzkelley

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NOW WHAT?



• Associate Faculty needed support

@ktzkelley

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NOW WHAT?




• Associate Faculty needed buy-in

@ktzkelley

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NOW WHAT?




• Associate Faculty needed buy-in

• Associate Faculty needed resources

@ktzkelley

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Then What?

• Resources in the CETL

@ktzkelley

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The CETL: The Center for Excellence in Teaching and Learning

@ktzkelley

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@ktzkelley

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EXAMPLES OF ALL ASSIGNMENTS@ktzkelley

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Discussion Forum Starters

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@ktzkelley

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@ktzkelley

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Ashford Café Starters

@ktzkelley

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Then What?


• Welcome! Email for each new start (CETL and contact information)

@ktzkelley

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@ktzkelley

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Then What?


• Welcome! Email for each new start (CETL and contact information)

• Webinar sharing best practices for EDU 324

• (Coming soon, Weekly Overview Videos)

@ktzkelley

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@ktzkelleyDo you teach EDU 324? We NEED you! Sadly, EDU 324 is one of the College of Education’s lowest

performing courses and we want to change that! (That’s where you come in!) BAES is hosting a

Webinar on 9/14/15 offering resources and suggestions for you to implement into your EDU 324 course.

But, first, we want to hear from you! Please let me know what you would like to see in this meeting?

What challenges do you face? What resources would you like to see? What suggestions would you like

to offer? Would you be willing to share your “go to” tip for EDU 324 in this Webinar? Please respond to

this email with any questions/comments/suggestions – I look forward to hearing from you! I also look

forward to seeing you on 9/14/15.

Sincerely,

Kathleen Kelley

Lead Instructor, EDU 324

EDU 324 History of Education

Agendas for sessions 1 & 2 will be identical

Session 1: Monday, September 14, 2015 9:00-10:00 a.m. (Pacific Time) 10:00-11:00 a.m. (Mountain Time) 11:00-12:00 a.m. (Central Time) 12:00-1:00 p.m. (Eastern Time)

Session 2: Monday, September 14, 2015 2:00-3:00 p.m. (Pacific Time) 3:00-4:00 p.m. (Mountain Time) 4:00-5:00 p.m. (Central Time) 5:00-6:00 p.m. (Eastern Time)

Webinar Access Information Seminar Room URL: https://bpiedu.adobeconnect.com/coe-baes/ Intercall Conference Number: 1-866-410-1443 Conference Code: 8938048065

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History of Education

Let’s Make it Awesome!

September 14, 2015

Kathleen Kelley

Lead Instructor: EDU 324

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• Communication• Relationship• Buy-In• Connect• Ask • Involve • Encourage

Associate Faculty

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40Ashford University Proprietary & Confidential - For Internal Use Only

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41Ashford University Proprietary & Confidential - For Internal Use Only

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@ktzkelley

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Completed

We needed to work with our Associate Faculty

Associate Faculty needed professional development

Associate Faculty needed support

Associate Faculty needed buy-in

Associate Faculty needed resources

@ktzkelley

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SO, WHAT ARE THE NUMBERS AGAIN?

2014 COURSE FAILURE RATE 10.64%2014 DROP RATE 13.44%


@ktzkelley

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EDU 324: HISTORY OF EDUCATION

WHAT ABOUT 2015?

@ktzkelley

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AVERAGE COURSE FAILURE RATE 2015?

7.2%

DECREASE OF 3.44% FROM 2014


@ktzkelley

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2015 Quarter One10.43 Drop Rate

0

5

10

15

Quarter 1 Quarter 2 Quarter 3 Quarter 4

2015 Drop Rate

2015 Drop Rate

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2015 Quarter Two4.88 Drop Rate

0

5

10

15


2015 Drop Rate

2015 Drop Rate

@ktzkelley

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2015 Quarter Three12.77 Drop Rate?

0

5

10

15


2015 Drop Rate

2015 Drop Rate

@ktzkelley

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2015 Quarter Four9.59 Drop Rate

0

5

10

15


2015 Drop Rate

2015 Drop Rate

@ktzkelley

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Average Drop Rate 2015?

@ktzkelley

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AVERAGE DROP RATE 2015?

9.39%

DECREASE OF 4.05% FROM 2014 (13.44%)


@ktzkelley

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@ktzkelley

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* VARIETY OF RESOURCES AVAILABLE?

* CONNECTION WITH ASSOCIATE FACULTY?

* EXAMPLES OF ALL ASSIGNMENTS?

* ASSOCIATE FACULTY AWARENESS?

What worked?

@ktzkelley

Questions?Comments? Suggestions?

Documents

Ashford University - Pearson Ashford University-Large proprietary institution; 98% online-Traditional ground campus in Clinton, Iowa -Open Admissions-Full-time faculty in Iowa, Denver,