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2013
THE HEALTHCARE ENVIRONMENT
UPDATE
Anne M. Guglielmo
Engineering Department
The Joint Commission
Department of Engineering 2013 - 2
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RISK ICON
Integrated into the Manuals, E-dition, AMP, & FSA Tool
All products will display a single icon at the EP level
for three risk-focused categories:
1. National Patient Safety Goals
2. Accreditation program-specific risk area standards
3. Selected direct/indirect impact standards
In addition, the FSA Tool will use the R icon to identify the fourth risk category:
4. RFI standards from current cycle survey events.
Risk
• Proximity to patient
• Probability of harm
• Severity of harm
• Number of patients at risk
Department of Engineering 2013 - 3
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RANKING RESULTS: 11 OUT OF 21 IN 2012
Top 20
Rank
Standard
2012 RFIs
2011 RFIs
Subject
2 LS.02.01.20 51% 56% Means of Egress
3 LS.02.01.10 46% 52% General LSC Requirements
5 EC.02.03.05 40% 40% Features of Fire Safety
6 LS.02.01.30 39% 45% Life Safety Protection
7 EC.02.06.01 35% 31% Built Environment
9 LS.02.01.35 34% 29% Fire Suppression Systems
10 EC.02.05.01 33% 23% Utility Systems (Ventilation)
11 EC.02.02.01 30% 25% Hazardous Materials & Waste
15 EC.02.05.09 23% 22% Medical Gases
17 EC.02.05.07 22% 26% Emergency Power
21 EC.02.03.01 19% 21% Fire Safety
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#2: LS.02.01.20 51%
The hospital maintains the integrity of the means of egress.
EP 13 Corridor Clutter
Also scored
EPs 16 – 21 Suites issues
Boundaries & Size defined
• Sleeping Suite <5000 sq ft
• Non-sleeping suite <10,000 sq ft
EP 22: Patient sleeping room is not locked
Department of Engineering 2013 - 5
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CORRIDOR STORAGE
“If the corridor looks cluttered…it probably is”
Carts Allowed:
Crash Carts
Isolation Carts
Chemo Carts
Anything in the egress corridor more than 30 minutes is storage
Dead end corridors may be used for storage
Less than or equal to 50sqft space
Department of Engineering 2013 - 6
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SUITES
Not identified on drawings
Boundaries
Dimensions
Exits
Department of Engineering 2013 - 7
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LS DRAWING INFORMATION
A legend that clearly identifies features of fire safety
Areas of the building that are fully sprinklered (if the building is partially sprinklered)
Locations of all hazardous storage areas
Locations of all rated barriers
Locations of all smoke barriers
Suite boundaries, including the size of the identified suites—both sleeping (max 5,000 sq ft) and non-sleeping (max 10,000 sq ft)
Locations of designated smoke compartments
Locations of chutes and shafts
Any approved equivalencies or waivers
Department of Engineering 2013 - 8
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#3: LS.02.01.10 46%
Building and fire protection features are designed and maintained to minimize the effects of fire, smoke, and heat.
EP 9 Fire Barrier Penetrations
EPs 5 – 7 Door issues
EPs 1 & 2 Building Type issues
EP 8 Duct issues
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#5: EC.02.03.05 40%
The hospital maintains fire safety equipment and fire safety building features.
Features of fire protection
Risk Icons:
EP4: Audio/Visual Alarms
EP11: Water flow alarm to fire pump flow test
EP19: Automatic shutdown of AHU
Department of Engineering 2013 - 10
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NEED FOR INVENTORY
EC.02.03.05 EP 1 – 20:
Each device that is required to be tested must be documented in an inventory
If x devices were tested last year, and x-1 were tested this year, which device was missed?
• Each device must be on the inventory to identify which device was missed
• Total number of devices (quantity) is not adequate
Lack of an inventory (written, electronic or other) results in a finding at the EP
Findings solely for lack of inventory is not scored at EC.02.03.05 EP 25
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EC.02.03.05
During survey specific documentation is reviewed
If the documentation for a specific EP is not available a finding is written as non-compliant for that EP
The documentation should be readily available
If the organization clarifies after survey:
Joint Commission Engineers will review and evaluate compliance
LD.04.01.05 EP 4 remains
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EC.02.03.05 EPs 1 -20:
Missing documentation: score the EP as non-compliant
Also write a finding at EP 25 for documentation not being readily available to the AHJ
• If acceptable documentation appears, finding at EP 1 – 20 might be removed during survey
• EP 25 remains
LD.04.01.05 EP 4: Staff held accountable
If 3 or more findings at EC.02.03.05 EP 1 – 20
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EC.02.03.05 EP 25
For hospitals that use Joint Commission accreditation for deemed status purposes:
Documentation of maintenance, testing, and inspection activities for fire alarm and water-based fire protection systems includes the following:
Below for Contents Note: For additional guidance on documenting activities:
NFPA 25, 1998 edition (Section 2-1.3)
NFPA 72, 1999 edition (Section 7-5.2)
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EC.02.03.05 EP 25
Name of the activity
Date of the activity
Required frequency of the activity
Name and contact information, including affiliation, of the person who performed the activity
NFPA standard(s) referenced for the activity
Results of the activity
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#6: LS.02.01.30 39%
The hospital provides and maintains building features to protect individuals from the hazards of fire and smoke.
EPs 16 – 23 Smoke Barriers & Doors
EP2 Hazardous Areas
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#7: EC.02.06.01 35%
EP 1 Interior spaces meet the needs of the patient population and are safe and suitable to the care, treatment and services provided
The organization must provide a safe environment
Unsecured oxygen cylinders
Outdoor safety is scored at EC.02.01.01 EP 5
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EC.02.06.01
EP 13 The organization maintains ventilation, temperature and humidity levels suitable for the care, treatment and services provided
Ventilation:
• i.e. doors held open by air pressure; odors
Temperature:
• Hot / Cold calls
Humidity
• Primary concern is for areas >60%RH
− Mold growth is possible
EP 20: Patient care areas are clean and free of offensive odors
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#9: LS.02.01.35 34%
Risk Icon:
EP 1: monitor authorized automatic sprinkler system
EP 2: water flow alarm
There are 18” or more of open space maintained below the sprinkler deflector to the top of storage.
NOTE: Perimeter wall and stack shelving may NFPA 13-1999, 5-6.6
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18” RULE
18” 18”
OK OK OK
Wrong
Wall Wall
Ceiling
Perimeter
Shelving Perimeter
Shelving
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#11: EC.02.05.01 33%
EC.02.05.01 EP 1: Improper system design
Inability of the mechanical system to achieve required results
EC.02.05.01 EP 4: Lack of written inspection, testing & maintaining frequencies
Continuous monitoring by a building automation system (BAS) is acceptable
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EC.02.05.01
EC.02.05.01 EP 6: Ventilation system is unable to provide appropriate pressure relationships, air-exchange rates and filtration efficiencies
Specific areas lack
negative or positive pressures in relationship to adjacent areas
• i.e. Endoscopy Processing Room should be negative to the egress corridor
the correct number of air changes per hour
Improper filtration
• MERV = minimum efficiency reporting value
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#11: EC.02.02.01 30%
EP’s 3 – 5: Personal Protective Equipment and the process to manage hazardous materials and waste handling and exposures
EP 4 is a RISK ICON
EP’s 6 – 7: Hazardous energy sources
Escorts to Hot Lab based on organization policy
Perspectives, July 2012
EP 7 is a RISK ICON
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#15: EC.02.05.09 23%
Medical Gas Systems
EP 1: Inspection Testing and Maintaining
EP 2: Test when modified, installed or repaired
EP 3: Obstructions
EP 3: Labeling
Contents of piping
Areas served
• Accuracy
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#17: EC.02.05.07 22%
EPs 4 – 7
Missed Generator & Automatic Transfer Switch (ATS) Tests
12 times per year between 20 & 40 days
Each emergency generator must be tested with a load of at least 30% of nameplate
Each ATS must be tested
Missed triennial 4 hour test
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#21: EC.02.03.01 19%
Fire Safety (EP 1)
Open junction boxes
More than 300cuft of nonflammable medical gases (i.e. oxygen) per smoke compartment, open to the egress corridor
Fire Plan (EP 9 & 10)
Lack of fire safety training as per fire plan
Surgical site fires
Department of Engineering 2013 - 26
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LIFE SAFETY CODE SURVEYOR
LSCS Background
Facilities or Environment of Care based
Prefer CHFM certification
All HAP and CAH will be surveyed for a minimum of 2 days by a LSCS
Greater than 1.5 million sq ft will be surveyed for a third day by the LSCS
An additional day is added for every three buildings that are classified as healthcare
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LIFE SAFETY CODE SURVEYOR Interfaces with survey team member(s)
LSCS Survey Focus
Life Safety Chapter
EC.02.03.05
EC.02.05.07
EC.02.05.09
May conduct the EC Session
May conduct the EM Session
Other “Observations”
May also survey
LD.04.01.05 EP 4 Accountability
LD.04.04.01 EP 2 Hi-Priority
LD.01.03.01 EP 5 Resources
Department of Engineering 2013 - 28
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WHAT TRIGGERS ITL (IMMEDIATE THREAT TO LIFE)
Significantly compromised fire alarm system
Significantly compromised sprinkler system
Significantly compromised emergency power supply system
Significantly compromised medical gas master panel
Significantly compromised exits
Other situations that place patients, staff or visitors at extreme danger
Department of Engineering 2013 - 29
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WHAT TRIGGERS ITL (IMMEDIATE THREAT TO LIFE)
PDA01
An Immediate Threat to Health or Safety exists for patients or the public within the hospital.
CONT01
The Immediate Treat to Health or Safety has been successfully abated and verified through the direct observation or other determining method.
Department of Engineering 2013 - 30
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AFS 10 IS RELATED TO THE SOC AND PFIS
Failure to make sufficient progress on previously accepted PFIs (LS.01.01.01 EP 2)
Failure to develop ILSM policy and implement appropriate ILSMs (LS.01.02.01 EP 3)
Failure to manage previously accepted PFIs affects the Joint Commission
Both organizations are aware of deficiencies that have been managed using the PFI process
Department of Engineering 2013 - 31
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DEFICIENCY RESOLUTION
Resolution to a deficiency:
Resolve it immediately
Correct it within 45 days:
Management process that documents the deficiency and actions to resolve
ILSM must be considered
Plan For Improvement located in the Statement of Conditions™
Corrected within 6 months of the Projected Completion Date
ILSM must be considered
Department of Engineering 2013 - 32
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45 DAY CORRECTIVE ACTION
Documented
Origination date
Completion date
Kept available for rolling 3 years
Life Safety deficiencies
Must not exceed 45 days
If greater than 45 days create a Plan For Improvement (PFI)
If originally a work order, close out as complete and generate the PFI
Must be made available to the Joint Commission
During survey to confirm management of the deficiency
Upon request by the Joint Commission
Department of Engineering 2013 - 33
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HOW MANY OPEN PFIS ARE TOO MANY?
The PFI process was created to allow organizations to self assess and create a Plan for Improvement
The self disclosure has never defined how many is too many
The ILSM process was created to allow both the organization and The Joint Commission to be aware of Life Safety Code deficiencies
Failure to make progress on previously accepted PFIs, including failure to implement ILSMs results in Conditional Accreditation
Department of Engineering 2013 - 34
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HOW MANY OPEN PFIS ARE TOO MANY?
Survey Process:
There is no limit to the number of PFIs
Evaluate both closed and currently open PFIs in the View All screen
Spot check during building tour both some closed and open PFIs to evaluate how well the organization is managing the PFI process
Evaluate the scope of PFI entries
Are there life safety deficiencies
Are they greater than maintenance items (i.e. screws missing from a door hinge)
Department of Engineering 2013 - 35
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STATEMENT OF CONDITIONS: PFI
PFIs should be related to the LS Chapter
PFIs should provide specific information
No blanket statements
“…penetrations on 3rd floor”
Specific references to Life Safety Drawings is acceptable
32 penetrations as identified on LS Drawing 3rd Floor, Center Tower dated 3/3/2010
Projected Completion Date is for all listed items (i.e. “32 penetrations”)
Department of Engineering 2013 - 36
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TWO FORMS OF EQUIVALENCIES
Fire Safety Evaluation System (FSES)
A process of calculating the features of life safety and deducting any deficiencies, with the outcome determining if the building is equivalized based on the FSES
Traditional Equivalency
A process of field verification identifying alternative methods of fire safety that off-set the identified deficiency
Field verification from one of the following:
Registered Architect
Fire Protection Engineer
Local AHJ responsible for fire safety
Department of Engineering 2013 - 37
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HISTORY AUDIT TRAIL
The History Audit Trail is used by SIG Engineers when considering extensions or other activities related to an organization
Prior to surveying, the surveyor must preview the History Audit Trail to discover if equivalencies or other actions have occurred by SIG Engineers
When surveying, brief but accurate information entered in the File Room is important
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BUILDING MAINTENANCE PROGRAM (BMP)
The BMP is no longer available to offset findings during survey, but is
considered “best practice”
All EPs related to the original ten BMP items are ‘C’ categories
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2012 LIFE SAFETY CODE
Department of Engineering
The Joint Commission
Department of Engineering 2013 - 40
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NFPA 101-2012
1.Means of Egress Enhanced
Patient lift & transport equipment may be stored in the Means of Egress, provided
5ft clear corridor width is maintained
Fire plan addresses management of storage
Accommodates current “equipment in use”
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NFPA 101-2012
2. Fixed seating permitted
provided 6ft clear width
< 50sqft with 10’ between groupings
Groupings must be on same side of the egress corridor
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NFPA 101-2012 CORRIDOR COOKING
3. Cooking Facilities
One cooking area may be open to the egress corridor per smoke compartment
Any additional cooking areas must be in protected room similar to hazardous areas
Provisions:
No deep fat fryers
Safety equipment to de-activate fuel supply
Grease baffles installed
No solid fuel (i.e. charcoal)
Department of Engineering 2013 - 43
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NFPA 101-2012 FIREPLACES
4. Fireplaces in smoke compartments with patient sleeping rooms
Section 18/19.5.2(2), (3) and (4)
Allow the installation of direct vent gas fireplaces
In smoke compartments containing patient sleeping rooms
Installation of solid fuel burning fireplaces in areas other than patient sleeping areas
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NFPA 101-2012 DECORATIONS
5. Allow the use of Furnishings, Mattresses, and Decorations including Section 18/19.7.5
Allows the installation of combustible decorations on
Walls
Doors
Ceilings
LSC Section 18/19.7.5.6
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RISK ASSESSMENT
Department of Engineering 2013 - 46
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EC.02.01.01 EP 1 (A CATEGORY)
The hospital identifies safety and security risks associated with the environment of care that could affect patients, staff and other people coming into the hospital’s facilities.
NOTE: Risks are identified from internal sources such as ongoing monitoring of the environment, results of root cause analysis, results of annual proactive risk assessments of high-risk processes, and from credible external sources such as Sentinel Event Alerts. (See also EC.04.01.01 EP 14).
Is there a risk assessment process?
Quality of the risk assessment process
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EC.02.01.01 EP 3 (C CATEGORY)
The hospital takes action to minimize or eliminate identified safety and security risks in the physical environment.
Did the organization respond to the risk assessment and correct the identified risk?
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Identify Safety &
Security Risks
Established
Process?
No Yes
EC.02.01.01 Risk
Assessment
Identify Risk?
EP 3
No Yes
Resolved?
Yes No
EP 1
EP 1
Unsafe
conditions?
Consider
EC.02.06.01
EP 1
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EC.02.06.01 EP 1
Interior spaces meet the needs of the patient population and are safe and suitable to the care, treatment and services provided.
Unsafe patient care areas
Behavioral Healthcare Unit: Clinical or Physical?
• Ensure the risk is not being managed clinically
• Does not include non-patient care areas
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WHEN TO CONDUCT A RISK ASSESSMENT
Use to evaluate any issue that lacks a clear decision
Educated guess that drives your assumptions
Clearly document the process
Determine when to re-assess the issue
Problem solving approach to determine appropriate response
Preventive strategies to address potential issues
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CONDUCTING A RISK ASSESSMENT: SEVEN STEPS
1. Identify the issue
2. Develop arguments in support of the issue
3. Develop arguments against the issue
4. Objectively evaluate both arguments
5. Reach a conclusion
6. Document the process
7. Monitor and reassess the conclusion to ensure it is right conclusion
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ENVIRONMENTAL TOURS
The organization monitors conditions in the environment of care.
EP 12 Environmental tours
patient care areas every six months
EP 13 Environmental tours
non-patient care areas annually
EP 14 Ongoing monitoring of actual / potential risk
EP 15 Evaluation of objectives, scope, performance and effectiveness of all EOC management plans
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PRA EC.02.06.05 EPS 2 & 3
Preconstruction Risk Assessment (PRA) Construction or renovation in occupied
healthcare facilities can result in environmental problems such as: Noise Vibration Creation or spread of contaminants Disruption of essential services Emergency Procedures Air quality
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INTERIM LIFE SAFETY MEASURES
Order of Standards (LS.01.02.01)
EP 1 & 2 regardless of ILSM policy
EP 3 must clearly define the ILSM policy including
AFS 10 Process
When to implement
What to do to protect occupants
Both construction related and non-compliance with the LSC
EPs 4 – 14 align with policy and implementation strategies
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MAINTENANCE STRATEGIES TO
MAXIMIZE RESOURCES & ENHANCE QUALITY
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EC.02.05.01 EP 2
The hospital maintains a written inventory of all operating components of utility systems or maintains a written inventory of selected operating components of utility systems based on risks for infection, occupant needs, and systems critical to patient care (including all life-support systems).
The hospital evaluates new types of utility components before initial use to determine whether they should be included in the inventory.
(See also EC.02.05.05, EPs 1, 3-5)
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EC.02.05.01 EP 3
The hospital identifies, in writing, inspection and maintenance activities for all operating components of utility systems on the inventory.
(See also EC.02.05.05, EPs 3 - 5; EC.02.05.09, EP 1)
Note: Hospitals may use different approaches to maintenance. For example, activities such as predictive maintenance, reliability- centered maintenance, interval-based maintenance, corrective maintenance, or metered maintenance may be selected to ensure dependable
performance.
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EC.02.05.01 EP 4
The hospital identifies, in writing, the intervals for inspecting, testing, and maintaining all operating components of the utility systems on the inventory, based on criteria such as
Manufacturer‘s recommendations
Risk levels
hospital experience
(See also EC.02.05.05, EPs 3-5)
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EQUIPMENT SURVEY PROCESS
Documentation is completed for both life support and non-life support devices on the inventory
Accuracy of Inventory
All Life Support equipment must be on the inventory
Preventive maintenance frequencies must be clearly defined in writing
Confirm work done as per scheduled activities
Ensure appropriate work is scheduled based on maintenance strategies
Evaluate equipment failure and scheduled actions
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SURVEY PROCESS: STAFF INTERVIEWS
Department Leader
Establish how the inventory was created
Establish the Maintenance Strategies used
Evaluate the Monitoring processes
Evaluate the effectiveness of the program
Equipment Maintainers
Evaluate their understanding of the maintenance process/strategies
Evaluate competencies based on repeat work orders
Evaluate work scheduled against completed
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SURVEY PROCESS: STAFF INTERVIEW
Users of the Equipment
Evaluate equipment reliability
Evaluate response time when equipment fails
Evaluate emergency response process
Evaluate “Culture of Safety”
Appropriate training of staff related to equipment use
Customer satisfaction with department
Contract Services
Evaluate reliability of equipment serviced
Evaluate integration of the process
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SURGICAL SITE FIRES
>50 million hospital & ASC surgeries
Estimated 100 surgery fires per year
20 Serious
1 – 2 deaths
Fire sites:
34% airway
28% head/face
38% other
74% occurred in oxygen enriched environment
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SURGICAL SITE FIRES
Source:
68% electrosurgical equipment
13% lasers
Recommendations:
Fire drills & Staff Education (including how to prevent surgical site fires)
Review alarm procedures
Review rescue techniques
Review shut off locations
Joint Commission response:
Life Safety Code Surveyors gown and survey
Department of Engineering 2013 - 64
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CLINICAL ALARMS
In the past there was a NPSG on clinical alarms
Goal retired, but can survey the issue under Environment of Care
EC.02.04.01
EC.02.04.03
CoP Physical Environment 482.41
Clinical Alarm Device Summit http://www.aami.org/hottopics/alarms/AAMI/2011_Alarms_Summit_publication.pdf
http://www.aami.org/publications/AlarmHorizons/index.html
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CLINICAL ALARMS
Incidents of alarms being silenced or shut off
Default settings
Incidents of inadequate staffing to support
No mechanisms for monitoring/responding
Incidents of “alarm fatigue”
Overuse, too many types of alarms, etc.
Patient deaths have occurred
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CLINICAL ALARMS
PC.02.01.11: Resuscitation services are available throughout the hospital
PC.02.01.19: The hospital recognizes and responds to changes in the patient’s condition
LD.03.06.01 EP3: Leaders provide for a sufficient number and mix of individuals to support safe, quality care, treatment and services. CoP 482.23 (b) Nursing Services
HR.01.06.01: Staff are competent to perform their responsibilities. CoP 482.23 (b)(5) Nursing Services
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CLINICAL ALARMS
EC.02.04.01: Equipment Management
EP 2 Inventory
EP 3 maintenance, inspection and testing activities
EC.02.04.03: Equipment Reliability
EP 2 Life support devices
EP 3 Non-life support devices
EC.04.01.01: Monitoring & Reporting
Continually monitoring medical equipment problems or failures.
CoP 482.13(c)(2) Patient Rights
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DEPARTMENT OF ENGINEERING 630 792 5900
George Mills, MBA, FASHE, CEM, CHFM, CHSP
Director
Anne Guglielmo, CFPS, LEED, A.P., CHSP
Engineer
John Maurer, CHFM, CHSP
Engineer
OPEN Engineer Position
OPEN Engineer Position
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