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ASCM-ENTERPRISE
2 © 2019 ASCM. All rights reserved.
Why Introduce This Designation? - Voice-of-Customer Feedback
• “We know what we want to do, but are unsure on how to get it done . . . ”
• “A specific designation that incorporates all elements of CSR throughout the enterprise does not exist . . .”
• “This would add to the set of benefits we have come to expect from APICS . .
.”
• “Our board has been pushing for a more formalized plan to ensure our
suppliers conform . . .”
• “We as corporate leaders are accountable . . .”
• “Our policies are in line with such an initiative but pushing that agenda is difficult
as we can’t seem to monetize the tradeoffs . . .”
• “How can we monetize the opportunity to build a compelling message for
investment decision?”
Source: VOC Interviews: 12 Corporations, 8 current APICS Corporate Members
3 © 2019 ASCM. All rights reserved.
Why Introduce This Designation? - Voice-of-Customer Feedback
• “As our globalization extends, we feel more at risk of violating our ethical policies . . .”
• “A designation is nice, but figuring out a way to get these key elements in play is our primary concern . . .”
• “We are never sure where we stack up against our competition, benchmarking
our efforts seems an impossible task . . .”
• “Our current team of talent does not know how to put sustainable,
responsible supply chain practices in place . . .”
• “I feel as though we don’t develop any innovative solutions to our known
sustainability challenges . . .”
• “There are no standards in this space . . .”
• “We want to lead in this space, but how do we know that we actually are?
Source: VOC Interviews: 12 Corporations, 8 current APICS Corporate Members
4 © 2019 ASCM. All rights reserved.
Designation Overview
• APICS
• AT&T
• Avon
• Bill & Melinda Gates Foundation
• Boeing
• Boston Beer Works (Sam Adams)
• Ceva Logistics
• CHAINovation LLC
• Ericsson
• Intel
• Petrobras
• UI Labs
Core Team Participant List “A globally recognized designation for organizations who demonstrate the
strategy, processes, governance and results of operating a ‘responsible’
supply chain that delivers the ‘ethical, ecological and economic’ elements
throughout their ecosystem.”
• Project participant solicitation (March 2018) ✔
• Core Design Team established (April 2018)✔
• Maturity Matrix Development & Survey Results (May/June 2018)✔
• Framework Design Live Meeting (July 2018)✔
• Designation Design (July 2018)
• Core Team & Organizational Validation Sessions (Aug 2018)
• 3rd Party Assessment Engagement Model (Aug 2018)
• ASCM-E Framework Design incl: Assessment Criteria, Metrics &
Corresponding Benchmark (Sept 2018)
• Pilot Design (Sept 2018)
• Pilot Launched (Oct 2018)
Milestone Achievement Plan
3 Levels of Maturity
•Developing
•Improving
•Leading
3 Dimensions
• Ethical
• Ecological
• Economic
Target was 50
company
participants -
ACHIEVED!
Model / Corporate
Sustainability StandardGeneral Concept Objectives Business Benefits Disadvantages Relevance Processes & Information Gathering Costs to Companies Documentation / Validation
Ethical
SCORE
Economic
SCORE
Ecological
SCORE
Financial benefit
SCORE
Supply Chain
Applicability SCORE
Dow Jones
Sustainability
Index
DJSI is a standard for corporate sustainability and is the first global index to track the leading
sustainability-driven companies based on RobecoSAM’s analysis of financially material Environmental,
Social, and Governance (ESG) factors and S&P DJI’s index methodology.
Annual assessment on the world’s largest companies via Corporate Sustainability Assessment (CSA)
survey, which uses a consistent, rules-based methodology to convert an average of 600 data points
per company into one overall score.
DJSI provides a benchmark consisting of a balanced allocation of sustainable companies derived from
market benchmarks, closely tracking their respective benchmark in terms of risk-return profile while
also ensuring high sustainability standards. The DJSI targets investors who want to gain exposure to
sustainability leaders, but have certain risk control guidelines that they cannot breach.
S&P ESG Index family is the first global family of smart beta indices based purely on ESG research.
The index methodology uses the same components as the underlying benchmark index but weights the
components purely according to their ESG profile instead of using free-float market-cap weights. The
goal is to achieve better risk-adjusted returns than the underlying benchmark in the long run
The DJSI is an Assessment of companies ACTIONS in driving sustainability initiatives
· Generate long-term shareholder value
· Attention to financial indicators that are relevant in terms of
sustainability
· Focus on sustainability issues that are directly linked to
companies' business success
· Allows Investors to invest in 'sustainable' companies but doesn’t increase risk
higher than normal
· Determines most sustainable companies in each sector and provides very clear
benchmarking for best practise
· Clarifies areas of improvement for companies that can adapt to such
challenges through innovation, quality and productivity to enhance their ability
to generate long-term shareholder value
· Company Marketing as "sustainable" and good investment
· Focus is on impact of sustainability factors on company financial performance -
meaning revenue and value is not compromised (in fact it is increased) through
adoption of standards set out in DJSI.
· Little flexibility on implementation approach
·Must be a large company above certain size to
participate
· Yearly update of questionnaire (CSA) to cover new issues /
sustainability areas
· Changes to yearly questionnaire limited to 10 - 20% of CSA to
ensure comparability between years
· Robust consultation process with industry and independent bodies
to ensure CSA is peer-reviewed and relevant
· Statistically adjusted / sense checked results to remove biasing in
company comparison process - Enabling fair ranking system
Output is based on information provided by the companies directly through RobecoSAM’s
proprietary online assessment tool and various other communication methods
· The world’s largest 2,500 publicly traded companies are invited to participate in the survey,
covering all industries
· Companies are evaluated based on a range of financially relevant sustainability criteria
covering the economic, environmental and social dimensions
· Companies receive a Total Sustainability Score between 0 – 100 and are ranked against other
companies in their industry
· The top 10% of companies within each industry are selected for inclusion in the DJSI World1
· The DJSI identify sustainability leaders across all industries, enabling investors to track their
performance and integrate sustainability considerations into their portfolios
· MSA - Media and Stakeholder Analysis provides overlay of media stories related to how
company handles events relating to ESG issues.
Comparisons in CSA cover ESG - Environmental / Social / Governance aspects
· Cost to take advantage of output reports
and information gathered by RobecoSAM
dependent on requirement
· Statements regarding sustainability policies must be supported by official documents that the
company provides to DJSI
· Most statements regarding actual performance (as opposed to policies) for which publicly
available sources exist are verified against these sources. For standardized data and
reporting
· RobecoSAM looks for third-party verification or assurance in addition to the performance
figures.
· The Media and Stakeholder Analysis (MSA), which is based on data provided by specialized
media monitoring company RepRisk, serves as a cross-check between a company’s stated
policies and its actual involvement in and response to violations, law suits and controversies.
· Deloitte provides annual assurance on the application of the CSA and Corporate
Sustainability Monitoring methodology as described in the DJSI Guidebooks
High
Very High -
Focus of
model is on
long term
financial
performance
through
sustainable
actions
High High High
United Nations
Global Compact
UNGC is a call for companies to voluntarily align their operations with ten universally accepted
principles in the areas of human rights, labour, environment and anti-corruption, and to take action in
support of United Nations goals and issues. It provides guidance on how to apply the UN Global
Compact Ten Principles throughout supply chains and to integrate sustainability into business strategies
10 Principles focussed on:
· Human Rights
1: Businesses should support and respect the protection of internationally proclaimed human rights
2: make sure that they are not complicit in human rights abuses
· Labour
3: Businesses should uphold the freedom of association and the effective recognition of the right to
collective bargaining
4: Elimination of all forms of forced and compulsory labour
5: Abolition of child labour
6: Elimination of discrimination in respect of employment and occupation.
· Environment
7: Businesses should support a precautionary approach to environmental challenges
8: undertake initiatives to promote greater environmental responsibility
9: encourage the development and diffusion of environmentally friendly technologies
· Anti-Corruption
10: Businesses should work against corruption in all its forms, including extortion and bribery
· What matters in the Global Compact is not how a company
complies with the principles at the moment, but rather that the
company is fully committed to continuous improvement.
· The Global Compact is universal in principle, but flexible and
open to individual adaptation in practice – you decide on the
scope and speed of implementation yourself.
· Prioritising is crucial – not everything is equally important in
the beginning. Make a risk assessment.
· Consider the business effect of each initiative – the Global
Compact is much more than philanthropy, and business motives
often go hand in hand with social engagement.
· Both company and society should benefit
· Competitive advantages of employing the Global Compact as a framework -
Through marketing related benefits
· Making visible the company’s initiatives and tackling new demands and
expectations
· Ensuring a common understanding across cultures
· Opportunity to learn from others and share the company’s own experiences
through extensive network of company members (Key focus is on continuous
improvement)
· Working with the Global Compact in the company’s own way (Flexibility in
approach)
· Allowance for different interpretation and
implementation
· Standards are more general in nature -
Comparison to other companies quantitatively
can therefore be challenging
· Financial overlay of standards not a priority
·Not a good method for evaluating company
performance
7 Practical steps laid out to achieve supply chain sustainability:
1. Commit / 2. Assess
Vision
3. Define
Supplier code of conduct
Supply Chain Scope - Mapping and Prioritising
Sustainability Risks Assessment
Engage with suppliers
4. Implement
Roles and Responsibilities
Internal responsibility
Industry Collaboration
5. Measure / 6. Communicate
Supplier data collection and communication
7. Commit
· To become a member of UNGC annual fee
of USD 1,250 - USD 20,000 depending on
size of company and signatory or participant
status
· No auditable or reporting requirement
Very High -
Human
rights,
Labour
practises and
anti-
corruption
form focus of
guiding
principles
Mid High Mid
Very High - Major
focus on supplier
processes and supply
chain sustainability
Global Reporting
Initiative (GRI)
The GRI Sustainability Reporting Guidelines offer Reporting Principles, Standard Disclosures and an
Implementation Manual for the preparation of sustainability reports by organizations, regardless of
their size, sector or location.
The Guidelines also offer an international reference for all those interested in the disclosure of
governance approach and of the environmental, social and economic performance and impacts of
organizations. The Guidelines are useful in the preparation of any type of document which requires
such disclosure.
2 focus areas of the GRI:
� � · Lays out Reporting Principles and Standard Disclosures
� � · Implementation of reporting standards
· Provide sustainability reporting standards and methodology -
Mostly to be used as a reporting tool for companies
· The Guidelines are useful in the preparation of any type of document which
requires sustainability disclosure.
· Can be used by organizations, regardless of their size, sector or
location.
· Internally focussed - Benefit when company needs starting point for
sustainability reporting
· Highly flexible metrics and standards usage. Companies can tailor the
standards to the reporting and business requirements
· Inexpensive but relevant
· Improves reporting standards
· Mainly a reporting tool - Does not define
processes for improvements in sustainability
actions
· No benchmarking of metrics against industry
· High data / complexity potential due to high
number of metrics and reporting areas
· Internally focussed - Disadvantage as company
could miss valuable interactions with stakeholders
and understanding of broader industry norms
· The GRI Sustainability Reporting Guidelines are periodically
reviewed to provide the best and most up-to-date guidance for
effective sustainability reporting.
· Strong focus on aligning with other methodologies including
OECD and United Nations Global Compact and plans to
strengthen links to IS026000, amongst others
· Concentration on materiality - Ensuring most relevant focus areas
reported on.
· Guidelines are developed through a global multi-stakeholder process involving representatives
from business, labour, civil society, and financial markets, as well as auditors and experts in various
fields; and in close dialogue with regulators and governmental agencies in several countries.
Areas covered:
1. GENERAL STANDARD DISCLOSURES
� � · Strategy and Analysis
� � · Organizational Profile
· � � Identified Material Aspects and Boundaries
· � � Stakeholder Engagement
� � · Report Profile
� � · Governance
� � · Ethics and Integrity
2 SPECIFIC STANDARD DISCLOSURES
� � · Disclosures on Management Approach
� � · Indicators and Aspect-specific Disclosures on Management Approach
· Disclosures on Management Approach
• Category: Economic
• Category: Environmental
• Category: Social
· GRI is a non-profit organisation. Cost
incurred by companies would be those to
align to standards or to put together reports
· No audit requirement
High High High Mid Mid
Guiding principles
of OECD
The OECD Guidelines for Multinational Enterprises (the Guidelines) are recommendations addressed by
governments to multinational enterprises.
The Guidelines aim to ensure that the operations of these enterprises are in harmony with government
policies, to strengthen the basis of mutual confidence between enterprises and the societies in which
they operate, to help improve the foreign investment climate and to enhance the contribution to
sustainable development made by multinational enterprises.
· Create responsible business conduct, backed by governments
that have signed agreement and have committed to promote
· Good guidance for business on minimum requirements for CSR areas · Not legally binding
· Not a certification
· Highly relevant to multinational companies particularly with
operations in developing countries
· Sector specific implementation guidelines set. · Only cost is to implement action set out by
OECD
· The guidelines are available free of charge
· Enterprises should apply high quality standards for accounting, and financial as well as non-
financial disclosure, including environmental and social reporting where they exist.
· No legal / auditable governance exists yet - However future may bring more control High Mid High Mid High
ISO 26000
ISO 26000 includes definitions, background, principles and seven core subjects on social responsibility.
The seven core subjects are; organizational governance, human rights, labour practices,
the environment, fair operating practices, consumer issues and community involvement and
development.
Areas Covered:
Organizational governance
Human rights
Labour practices
Environment
Fair operating practices
Consumer issues
Community involvement and development
· Goal is to contribute to global sustainable development, by
encouraging business and other organizations to practice social
responsibility to improve their impacts on their workers, their
natural environments and their communities
· Assist organizations in contributing to sustainable development.
It is intended to encourage them to go beyond legal
compliance, recognizing that compliance with law is a
fundamental duty of any organization and an essential part of
their social responsibility.
· Promote common understanding in the field of social
responsibility, and to complement other instruments and
initiatives for social responsibility, not to replace them
· All enterprises and organizations, irrespective of industry and geographical
location
· Effective checklist to ensure internal processes cover CSR related areas
· Improved company reputation
· Greater competitive advantage
· Improved transparency through improved reports
· Lack of any certification - You cannot be ISO
26000 certified.
· ISO standards continuously updated with latest industry relevant
thinking
Implementation of ISO 26000:
1. Communication/stakeholder plan, sphere of influence and reporting
2. SR (Social responsibility) issues and actions: determine Relevance, Significance and Priority
3. SR in vision, policy and strategy
4. Increase SR awareness, develop SR competences
5. Integrate SR into existing systems and processes
6. Select and apply proper SR initiatives and instruments
7. Verify SR performance
· Standards can be purchased for small fee · No audit requirement
Very High -
Key focus of
standards on
Social
responsibilit
y
Low Mid Low Mid
ISO 14001
ISO 14001 is the international standard that specifies requirements for an effective environmental
management system (EMS). It provides a framework that an organization can follow, rather than
establishing environmental performance requirements.
Part of the ISO 14000 family of standards on environmental management, ISO 14001 is a voluntary
standard that organizations can certify to. Integrating it with other management systems standards,
most commonly ISO 9001, can further assist in accomplishing organizational goals.
ISO 14001 has the following objectives:
· establish, implement, maintain and improve an environmental
management system
· assure itself of conformity with its stated environmental policy
· demonstrate conformity with this International Standard
1) making a self-determination and self-declaration
2) seeking confirmation of its conformance by parties having an
interest in the organization, such as
customers
3) seeking confirmation of its self-declaration by a party
external to the organization
4) seeking certification/registration of its environmental
management system by an external organization.
· Powerful management tool to improve their environmental performance
· Certification can be obtained
· Reduction of negative impact of activities, processes, products and services on
the environment by using a systematic approach that seeks continual
improvement.
· Any size company can implement principles in ISO 14001
· Provides a planned approach to compliance with regulations and the
consequential reduced risk of prosecutions and fines.
· High cost of certification and mainence - Can
be difficult for small business to afford
· Criticism of ISO 14001- when not accompanied
by significant improvements in environmental
performance. Companies only gain the
certification - But no further improvements made.
· ISO standards continuously updated with latest industry relevant
thinking
1) Obtain management support
2) Identify legal requirements
3) Define EMS scope
4) Define EMS procedures and processes
5) Implement EMS procedures and processes
6) Perform training and awareness
7) Choose a certification body
8) Operate the EMS; measure and keep records
9) Perform internal audits
10) Perform management review
11) Implement corrective actions
12-1) Certification audit – Stage 1 – Here the certification body will review documentation to
verify that, on paper, that you have addressed all the necessary requirements of the ISO 14001
standard.
12-2) Certification audit – Stage 2 – During this main audit the certification body auditors will
perform the on-site audit where they will review the records you have accumulated by operating
your EMS processes, including your records of internal audits, management review, and corrective
actions.
Average cost of certification is $10,000-
$128,000 and maintenance cost is between
$5,000-$10,000 per year
· Certification provided
Low Mid
Very High -
Key focus of
standards on
Environment
Mid Mid
Balrige Excellence
Framework
The Baldrige Award is a formal recognition of the performance excellence of both public and private
U.S. organizations given by the President of the United States.
The Baldrige Excellence Framework (a framework developed to improve US business performance,
has three parts: (1) the criteria for performance excellence, (2) core values and concepts, and (3)
scoring guidelines.
Focus areas:
Values / Processes / Results / Linkages
For Sustainability - Balrige covers areas related to company future financial sustainability, Ethical
dealings and environmental (societiel) concerns.
The framework serves two main purposes:
· Help organizations assess their improvement efforts, diagnose
their overall performance management system, and identify
their strengths and opportunities for improvement
· Identify Baldrige Award recipients that will serve as role
models for other organizations.
FOR ETHICAL / GREEN areas:
· Identify process gaps and find ways to improve value in these
areas
· Identifying gaps and The coordination of key processes, and feedback
between processes and results, will lead to cycles of improvement.
· Approach adaptability - Framework encourages choosing different tools (ISO
standards, Balanced scorecard, six Sigma etc…) that are most applicable to
the area being worked on.
· Recognition for Balrige Quality Prize
· Framework is much broader than just "Triple
Bottom Line". Focus is more on results and
processes than how to develop a "GREEN" or
"ETHICAL" business. Additional models /
frameworks would also need to be used to fully
cover these areas
· Comparison to other companies not a big focus
areas. More internally focussed
The criteria for performance excellence outlined in the Balrige
framework cover mayn areas - Hjowever there is specific criteria
related to Ethics / Economic and Ecological. These include:
· Valuing people
· Societal responsibility
· Ethics and transparency
· Delivering value and results
Balrige framework assesses criteria for performance excellence within seven critical aspects of
managing and performing, but before these assessing the profile of the organisation to identify
gaps / opportunities
1. Leadership
2. Strategy
3. Customers
4. Measurement, analysis, and knowledge management
5. Workforce
6. Operations
7. Results
SCORING (on the metrics) and PROCESSES strength are assessed to determine success. OUt of
the results of this there are recommended approaches to take to improve.
Baldrige Award Process Fees:
Inition Fee: USD400
Application: USD10,000 - USD20,000
Site Inspection: USD14,000 - USD60,000
· No audit requirement
High
Very High -
Key focus on
adding
financial
value to
company
Mid
Very High - Key
focus on adding
financial value to
company
High
22 Comparative
Frameworks reviewed
– full comparison
done on TOP 9
5 © 2019 ASCM. All rights reserved.
Designation Framework Comparatives – No Other Framework was SC Specific and Enterprise-wide across the 3 dimensions
• Dow Jones Sustainability Index
• United Nations Global Compact
• Global Reporting Initiative(GRI)
• Guiding Principles of OECD
• ISO 26001, 14001, 9001 & 31000
• Baldrige Excellence Framework
Model / Corporate
Sustainability StandardGeneral Concept Objectives Business Benefits Disadvantages Relevance Processes & Information Gathering Costs to Companies Documentation / Validation
Ethical
SCORE
Economic
SCORE
Ecological
SCORE
Financial benefit
SCORE
Supply Chain
Applicability SCORE
Dow Jones
Sustainability
Index
DJSI is a standard for corporate sustainability and is the first global index to track the leading
sustainability-driven companies based on RobecoSAM’s analysis of financially material Environmental,
Social, and Governance (ESG) factors and S&P DJI’s index methodology.
Annual assessment on the world’s largest companies via Corporate Sustainability Assessment (CSA)
survey, which uses a consistent, rules-based methodology to convert an average of 600 data points
per company into one overall score.
DJSI provides a benchmark consisting of a balanced allocation of sustainable companies derived from
market benchmarks, closely tracking their respective benchmark in terms of risk-return profile while
also ensuring high sustainability standards. The DJSI targets investors who want to gain exposure to
sustainability leaders, but have certain risk control guidelines that they cannot breach.
S&P ESG Index family is the first global family of smart beta indices based purely on ESG research.
The index methodology uses the same components as the underlying benchmark index but weights the
components purely according to their ESG profile instead of using free-float market-cap weights. The
goal is to achieve better risk-adjusted returns than the underlying benchmark in the long run
The DJSI is an Assessment of companies ACTIONS in driving sustainability initiatives
· Generate long-term shareholder value
· Attention to financial indicators that are relevant in terms of
sustainability
· Focus on sustainability issues that are directly linked to
companies' business success
· Allows Investors to invest in 'sustainable' companies but doesn’t increase risk
higher than normal
· Determines most sustainable companies in each sector and provides very clear
benchmarking for best practise
· Clarifies areas of improvement for companies that can adapt to such
challenges through innovation, quality and productivity to enhance their ability
to generate long-term shareholder value
· Company Marketing as "sustainable" and good investment
· Focus is on impact of sustainability factors on company financial performance -
meaning revenue and value is not compromised (in fact it is increased) through
adoption of standards set out in DJSI.
· Little flexibility on implementation approach
·Must be a large company above certain size to
participate
· Yearly update of questionnaire (CSA) to cover new issues /
sustainability areas
· Changes to yearly questionnaire limited to 10 - 20% of CSA to
ensure comparability between years
· Robust consultation process with industry and independent bodies
to ensure CSA is peer-reviewed and relevant
· Statistically adjusted / sense checked results to remove biasing in
company comparison process - Enabling fair ranking system
Output is based on information provided by the companies directly through RobecoSAM’s
proprietary online assessment tool and various other communication methods
· The world’s largest 2,500 publicly traded companies are invited to participate in the survey,
covering all industries
· Companies are evaluated based on a range of financially relevant sustainability criteria
covering the economic, environmental and social dimensions
· Companies receive a Total Sustainability Score between 0 – 100 and are ranked against other
companies in their industry
· The top 10% of companies within each industry are selected for inclusion in the DJSI World1
· The DJSI identify sustainability leaders across all industries, enabling investors to track their
performance and integrate sustainability considerations into their portfolios
· MSA - Media and Stakeholder Analysis provides overlay of media stories related to how
company handles events relating to ESG issues.
Comparisons in CSA cover ESG - Environmental / Social / Governance aspects
· Cost to take advantage of output reports
and information gathered by RobecoSAM
dependent on requirement
· Statements regarding sustainability policies must be supported by official documents that the
company provides to DJSI
· Most statements regarding actual performance (as opposed to policies) for which publicly
available sources exist are verified against these sources. For standardized data and
reporting
· RobecoSAM looks for third-party verification or assurance in addition to the performance
figures.
· The Media and Stakeholder Analysis (MSA), which is based on data provided by specialized
media monitoring company RepRisk, serves as a cross-check between a company’s stated
policies and its actual involvement in and response to violations, law suits and controversies.
· Deloitte provides annual assurance on the application of the CSA and Corporate
Sustainability Monitoring methodology as described in the DJSI Guidebooks
High
Very High -
Focus of
model is on
long term
financial
performance
through
sustainable
actions
High High High
United Nations
Global Compact
UNGC is a call for companies to voluntarily align their operations with ten universally accepted
principles in the areas of human rights, labour, environment and anti-corruption, and to take action in
support of United Nations goals and issues. It provides guidance on how to apply the UN Global
Compact Ten Principles throughout supply chains and to integrate sustainability into business strategies
10 Principles focussed on:
· Human Rights
1: Businesses should support and respect the protection of internationally proclaimed human rights
2: make sure that they are not complicit in human rights abuses
· Labour
3: Businesses should uphold the freedom of association and the effective recognition of the right to
collective bargaining
4: Elimination of all forms of forced and compulsory labour
5: Abolition of child labour
6: Elimination of discrimination in respect of employment and occupation.
· Environment
7: Businesses should support a precautionary approach to environmental challenges
8: undertake initiatives to promote greater environmental responsibility
9: encourage the development and diffusion of environmentally friendly technologies
· Anti-Corruption
10: Businesses should work against corruption in all its forms, including extortion and bribery
· What matters in the Global Compact is not how a company
complies with the principles at the moment, but rather that the
company is fully committed to continuous improvement.
· The Global Compact is universal in principle, but flexible and
open to individual adaptation in practice – you decide on the
scope and speed of implementation yourself.
· Prioritising is crucial – not everything is equally important in
the beginning. Make a risk assessment.
· Consider the business effect of each initiative – the Global
Compact is much more than philanthropy, and business motives
often go hand in hand with social engagement.
· Both company and society should benefit
· Competitive advantages of employing the Global Compact as a framework -
Through marketing related benefits
· Making visible the company’s initiatives and tackling new demands and
expectations
· Ensuring a common understanding across cultures
· Opportunity to learn from others and share the company’s own experiences
through extensive network of company members (Key focus is on continuous
improvement)
· Working with the Global Compact in the company’s own way (Flexibility in
approach)
· Allowance for different interpretation and
implementation
· Standards are more general in nature -
Comparison to other companies quantitatively
can therefore be challenging
· Financial overlay of standards not a priority
·Not a good method for evaluating company
performance
7 Practical steps laid out to achieve supply chain sustainability:
1. Commit / 2. Assess
Vision
3. Define
Supplier code of conduct
Supply Chain Scope - Mapping and Prioritising
Sustainability Risks Assessment
Engage with suppliers
4. Implement
Roles and Responsibilities
Internal responsibility
Industry Collaboration
5. Measure / 6. Communicate
Supplier data collection and communication
7. Commit
· To become a member of UNGC annual fee
of USD 1,250 - USD 20,000 depending on
size of company and signatory or participant
status
· No auditable or reporting requirement
Very High -
Human
rights,
Labour
practises and
anti-
corruption
form focus of
guiding
principles
Mid High Mid
Very High - Major
focus on supplier
processes and supply
chain sustainability
Global Reporting
Initiative (GRI)
The GRI Sustainability Reporting Guidelines offer Reporting Principles, Standard Disclosures and an
Implementation Manual for the preparation of sustainability reports by organizations, regardless of
their size, sector or location.
The Guidelines also offer an international reference for all those interested in the disclosure of
governance approach and of the environmental, social and economic performance and impacts of
organizations. The Guidelines are useful in the preparation of any type of document which requires
such disclosure.
2 focus areas of the GRI:
� � · Lays out Reporting Principles and Standard Disclosures
� � · Implementation of reporting standards
· Provide sustainability reporting standards and methodology -
Mostly to be used as a reporting tool for companies
· The Guidelines are useful in the preparation of any type of document which
requires sustainability disclosure.
· Can be used by organizations, regardless of their size, sector or
location.
· Internally focussed - Benefit when company needs starting point for
sustainability reporting
· Highly flexible metrics and standards usage. Companies can tailor the
standards to the reporting and business requirements
· Inexpensive but relevant
· Improves reporting standards
· Mainly a reporting tool - Does not define
processes for improvements in sustainability
actions
· No benchmarking of metrics against industry
· High data / complexity potential due to high
number of metrics and reporting areas
· Internally focussed - Disadvantage as company
could miss valuable interactions with stakeholders
and understanding of broader industry norms
· The GRI Sustainability Reporting Guidelines are periodically
reviewed to provide the best and most up-to-date guidance for
effective sustainability reporting.
· Strong focus on aligning with other methodologies including
OECD and United Nations Global Compact and plans to
strengthen links to IS026000, amongst others
· Concentration on materiality - Ensuring most relevant focus areas
reported on.
· Guidelines are developed through a global multi-stakeholder process involving representatives
from business, labour, civil society, and financial markets, as well as auditors and experts in various
fields; and in close dialogue with regulators and governmental agencies in several countries.
Areas covered:
1. GENERAL STANDARD DISCLOSURES
� � · Strategy and Analysis
� � · Organizational Profile
· � � Identified Material Aspects and Boundaries
· � � Stakeholder Engagement
� � · Report Profile
� � · Governance
� � · Ethics and Integrity
2 SPECIFIC STANDARD DISCLOSURES
� � · Disclosures on Management Approach
� � · Indicators and Aspect-specific Disclosures on Management Approach
· Disclosures on Management Approach
• Category: Economic
• Category: Environmental
• Category: Social
· GRI is a non-profit organisation. Cost
incurred by companies would be those to
align to standards or to put together reports
· No audit requirement
High High High Mid Mid
Guiding principles
of OECD
The OECD Guidelines for Multinational Enterprises (the Guidelines) are recommendations addressed by
governments to multinational enterprises.
The Guidelines aim to ensure that the operations of these enterprises are in harmony with government
policies, to strengthen the basis of mutual confidence between enterprises and the societies in which
they operate, to help improve the foreign investment climate and to enhance the contribution to
sustainable development made by multinational enterprises.
· Create responsible business conduct, backed by governments
that have signed agreement and have committed to promote
· Good guidance for business on minimum requirements for CSR areas · Not legally binding
· Not a certification
· Highly relevant to multinational companies particularly with
operations in developing countries
· Sector specific implementation guidelines set. · Only cost is to implement action set out by
OECD
· The guidelines are available free of charge
· Enterprises should apply high quality standards for accounting, and financial as well as non-
financial disclosure, including environmental and social reporting where they exist.
· No legal / auditable governance exists yet - However future may bring more control High Mid High Mid High
ISO 26000
ISO 26000 includes definitions, background, principles and seven core subjects on social responsibility.
The seven core subjects are; organizational governance, human rights, labour practices,
the environment, fair operating practices, consumer issues and community involvement and
development.
Areas Covered:
Organizational governance
Human rights
Labour practices
Environment
Fair operating practices
Consumer issues
Community involvement and development
· Goal is to contribute to global sustainable development, by
encouraging business and other organizations to practice social
responsibility to improve their impacts on their workers, their
natural environments and their communities
· Assist organizations in contributing to sustainable development.
It is intended to encourage them to go beyond legal
compliance, recognizing that compliance with law is a
fundamental duty of any organization and an essential part of
their social responsibility.
· Promote common understanding in the field of social
responsibility, and to complement other instruments and
initiatives for social responsibility, not to replace them
· All enterprises and organizations, irrespective of industry and geographical
location
· Effective checklist to ensure internal processes cover CSR related areas
· Improved company reputation
· Greater competitive advantage
· Improved transparency through improved reports
· Lack of any certification - You cannot be ISO
26000 certified.
· ISO standards continuously updated with latest industry relevant
thinking
Implementation of ISO 26000:
1. Communication/stakeholder plan, sphere of influence and reporting
2. SR (Social responsibility) issues and actions: determine Relevance, Significance and Priority
3. SR in vision, policy and strategy
4. Increase SR awareness, develop SR competences
5. Integrate SR into existing systems and processes
6. Select and apply proper SR initiatives and instruments
7. Verify SR performance
· Standards can be purchased for small fee · No audit requirement
Very High -
Key focus of
standards on
Social
responsibilit
y
Low Mid Low Mid
ISO 14001
ISO 14001 is the international standard that specifies requirements for an effective environmental
management system (EMS). It provides a framework that an organization can follow, rather than
establishing environmental performance requirements.
Part of the ISO 14000 family of standards on environmental management, ISO 14001 is a voluntary
standard that organizations can certify to. Integrating it with other management systems standards,
most commonly ISO 9001, can further assist in accomplishing organizational goals.
ISO 14001 has the following objectives:
· establish, implement, maintain and improve an environmental
management system
· assure itself of conformity with its stated environmental policy
· demonstrate conformity with this International Standard
1) making a self-determination and self-declaration
2) seeking confirmation of its conformance by parties having an
interest in the organization, such as
customers
3) seeking confirmation of its self-declaration by a party
external to the organization
4) seeking certification/registration of its environmental
management system by an external organization.
· Powerful management tool to improve their environmental performance
· Certification can be obtained
· Reduction of negative impact of activities, processes, products and services on
the environment by using a systematic approach that seeks continual
improvement.
· Any size company can implement principles in ISO 14001
· Provides a planned approach to compliance with regulations and the
consequential reduced risk of prosecutions and fines.
· High cost of certification and mainence - Can
be difficult for small business to afford
· Criticism of ISO 14001- when not accompanied
by significant improvements in environmental
performance. Companies only gain the
certification - But no further improvements made.
· ISO standards continuously updated with latest industry relevant
thinking
1) Obtain management support
2) Identify legal requirements
3) Define EMS scope
4) Define EMS procedures and processes
5) Implement EMS procedures and processes
6) Perform training and awareness
7) Choose a certification body
8) Operate the EMS; measure and keep records
9) Perform internal audits
10) Perform management review
11) Implement corrective actions
12-1) Certification audit – Stage 1 – Here the certification body will review documentation to
verify that, on paper, that you have addressed all the necessary requirements of the ISO 14001
standard.
12-2) Certification audit – Stage 2 – During this main audit the certification body auditors will
perform the on-site audit where they will review the records you have accumulated by operating
your EMS processes, including your records of internal audits, management review, and corrective
actions.
Average cost of certification is $10,000-
$128,000 and maintenance cost is between
$5,000-$10,000 per year
· Certification provided
Low Mid
Very High -
Key focus of
standards on
Environment
Mid Mid
Balrige Excellence
Framework
The Baldrige Award is a formal recognition of the performance excellence of both public and private
U.S. organizations given by the President of the United States.
The Baldrige Excellence Framework (a framework developed to improve US business performance,
has three parts: (1) the criteria for performance excellence, (2) core values and concepts, and (3)
scoring guidelines.
Focus areas:
Values / Processes / Results / Linkages
For Sustainability - Balrige covers areas related to company future financial sustainability, Ethical
dealings and environmental (societiel) concerns.
The framework serves two main purposes:
· Help organizations assess their improvement efforts, diagnose
their overall performance management system, and identify
their strengths and opportunities for improvement
· Identify Baldrige Award recipients that will serve as role
models for other organizations.
FOR ETHICAL / GREEN areas:
· Identify process gaps and find ways to improve value in these
areas
· Identifying gaps and The coordination of key processes, and feedback
between processes and results, will lead to cycles of improvement.
· Approach adaptability - Framework encourages choosing different tools (ISO
standards, Balanced scorecard, six Sigma etc…) that are most applicable to
the area being worked on.
· Recognition for Balrige Quality Prize
· Framework is much broader than just "Triple
Bottom Line". Focus is more on results and
processes than how to develop a "GREEN" or
"ETHICAL" business. Additional models /
frameworks would also need to be used to fully
cover these areas
· Comparison to other companies not a big focus
areas. More internally focussed
The criteria for performance excellence outlined in the Balrige
framework cover mayn areas - Hjowever there is specific criteria
related to Ethics / Economic and Ecological. These include:
· Valuing people
· Societal responsibility
· Ethics and transparency
· Delivering value and results
Balrige framework assesses criteria for performance excellence within seven critical aspects of
managing and performing, but before these assessing the profile of the organisation to identify
gaps / opportunities
1. Leadership
2. Strategy
3. Customers
4. Measurement, analysis, and knowledge management
5. Workforce
6. Operations
7. Results
SCORING (on the metrics) and PROCESSES strength are assessed to determine success. OUt of
the results of this there are recommended approaches to take to improve.
Baldrige Award Process Fees:
Inition Fee: USD400
Application: USD10,000 - USD20,000
Site Inspection: USD14,000 - USD60,000
· No audit requirement
High
Very High -
Key focus on
adding
financial
value to
company
Mid
Very High - Key
focus on adding
financial value to
company
High
▪ General Concept
▪ Objectives
▪ Business Benefits / Disadvantages
▪ Relevance
▪ Process & Information Gathering
▪ Costs
▪ Documentation / Validation
Comparative Elements Reviewed
6 © 2019 ASCM. All rights reserved.
APICS Body of Knowledge was fully leveraged in creating content
Leveraging body of knowledge from APICS and the community
▪ Incorporates body of knowledge from both SCOR and APICS learning systems
▪ Unique content with Similar structure to ISO, Baldrige, Dow Jones Sustainability Index, etc.
▪ Aims to empower an organization to reach it’s goals, improve results, and be more competitive in today’s global business world – through supply chain excellence
SUPPLY CHAIN MANAGEMENT
Plan Source Make Deliver Return Enable
Leadership OnDemand CredentialingPrinciples OnDemand
Supply Chain Learning Center
Co
mp
reh
en
siv
eTa
rge
ted
Emerging Trends
SUPPLY CHAIN
OPERATIONS REFERENCE
SCOR-Professional ASCM-Enterprise
7 © 2019 ASCM. All rights reserved.
Structure of this document
Section A – ASCM Enterprise
Criteria, Questions &
Standards
Section B - Enablers
Section C – Stakeholder
Engagement
Section D - Scoring
1.Process Excellence
2. Ethical Excellence
3. Ecological Excellence
4. Economic Excellence
P
S
M
D
R Criteria
4. Key Questions
3. Metrics
1. Standards
E
1. Governance
2. Strategy
3. Technology
4. Workforce
Criteria
3. Key Questions
1. Customer
2. Supplier
3. Community
4. Government
Criteria
2. Stakeholders & Enablement
1. Key Processes
Pilot Validation
session & Planning
Credentials process,
pricing & training
opportunities
1. Standards
2. Evidence
2. Evidence
3. Key Questions
1. Standards
2. Evidence
8 © 2019 ASCM. All rights reserved.
ASCM-Enterprise (ASCM-E) Designation
Comprehensive evaluation of a supply chain results
achieved across three dimensions:
Ethical
Criteria focuses on these areas of an organization’s supply chain:anti-corruption and anti-trust, codes of conduct, confidentiality ofinformation, human rights and labor practices, intellectualproperty and patents, and responsible marketing and salesengagement.
Economic
Criteria focuses on business integrity and company reputation,board and corporate leadership, enterprise risk and crisismanagement, materiality index, responsible tax, supply chainstrategy and differentiated operating models.
Ecological
Criteria focuses on these areas of an organization’s supply chain:circular economy, climate strategy, energy, water and waste,material usage, and, product life-cycle stewardship.
9 © 2019 ASCM. All rights reserved.
Process Excellence – Criteria List
1.1. Facility Master Planning
1.2. Lean Planning
1.3 Supply Network Planning
1.4 Modal Optimization
1.5 Extend Inventory Planning using Collaboration (Key Suppliers and Customers)
1.6 Supply Chain & Network Optimization
1.7 Improve S&OP process
1.8 Optimize Sourcing Decisions to Local Source Point
1.9 Supplier Research
1.10 Responsible Sourcing
1.11 Sustainable Sourcing
1.12 Total Cost to Serve
1.13 Supplier Diversity
1.14 Lean Manufacturing
1.15 Carcass Disassembly (Industry Specific)
1.16 Manufacturing Quality Improvements for Return Reduction
1.17 Waste Management & Disposal
1.18 Transportation Optimization
1.19 Process Invoice quote, receive, enter and validate
1.20 Perfect Pick Putaway
1.21 Efficient Pack Product
1.22 Load Vehicle Optimization and Digital Generation of shipping documents
1.23 Electronic Returns Tracking and Returns Management
1.24 Continuous Improvement
10 © 2019 ASCM. All rights reserved.
Process Excellence - SOURCE1.10 Responsible Sourcing
1.10.1 Standards
a. Minimum ethical standards to be demonstrated by suppliers include the following key areas*
▪ Compliance to laws and regulations of the ‘host’ country or overarching corporate Policy
▪ Recognise and respect the right of their workforce to freedom of association
▪ Prohibit the use of child labour
▪ Do not tolerate inhumane treatment of their workforce, including any form of abuse or intimidation
▪ Protect the safety and health of their workforce. This includes the maintenance of a healthy work environment which has a high emergency preparedness with reduced potential for occupational related diseases and injuries.
▪ Make a contribution to the economic, social and educational well-being of the communities where they operate
▪ Recognise the cultural heritage and traditions of indigenous communities
▪ Be committed to transparency and accountability in their business dealings, supported by confidential “whistleblowing” channels.
▪ Adherence to anti-corruption Policy
▪ Adherence to anti-discrimination Policy
▪ Adherence to anti-harassment Policy
*To be included within the assessment done for new suppliers and periodically for existing suppliers
11 © 2019 ASCM. All rights reserved.
Process Excellence - SOURCE1.10 Responsible Sourcing
1.10.2 Evidence
• Fair trade code of conduct
• Supplier Score card / Audit results
• Supplier selection process overview and assessment criteria document
• Contracts / SOPs with suppliers where clear assessment of ecological and ethical standards is in place / Raw Materials Sourcing Criteria
• Copy of applicable environmental / social responsibility certifications for the enterprise – E.G. ISO accreditations or proof ofimplementation (Quality, Environment, Risk, Social Responsibility)
12 © 2019 ASCM. All rights reserved.
Ethical Excellence – Criteria List
2.1 Anti-Corruption and Anti-Trust
2.2 Codes of Conduct
2.3 Confidentiality of Information
2.4 Intellectual Property and Patents
2.5 Human Rights and Labor Practices
2.6 Responsible Marketing and Trading Partner Engagement
Ecological Excellence – Criteria List
3.1 Energy, Water and Waste
3.2 Material Usage and Restriction
3.3 Climate Strategy
3.4 Product Lifecycle Stewardship
3.5 Circular Economy
Economic Excellence – Criteria List
4.1 Business Integrity and Company Reputation
4.2 Board and Corporate Leadership
4.3 Enterprise Risk and Crisis Management
4.4 Materiality Index
4.5 Responsible Tax
4.6 Supply Chain Strategy and Differentiated Operating Models
13 © 2019 ASCM. All rights reserved.
Strategy – Criteria List
1.1 Research and Innovation
1.2 Supply Chain Strategy and Execution
1.3 Vision and Core Values
Governance – Criteria List
2.1 Leadership
2.2 Process Governance
2.3 Health, Safety and Environmental Management
2.4 Risk Management and Transparency
2.5 Regulatory and compliance
2.6 Contracts & agreements
2.7 Adherence`
Workforce – Criteria List
3.1 Diversity and inclusion
3.2 Engagement
3.3 Empowerment
3.4 Skills and competencies
3.5 Learning and development
3.6 Health and Safety
3.7 Workforce feedback and grievance
Technology and Knowledge Management– Criteria List
4.1 Knowledge Management
4.2 Technology Management
4.3 Information Management
14 © 2019 ASCM. All rights reserved.
ASCM-Enterprise (ASCM-E) Designation
Comprehensive evaluation of a supply chain results
achieved across three dimensions:
Ethical
Criteria focuses on these areas of an organization’s supply chain: anti-corruption and anti-trust, codes of conduct, confidentiality of information, human rights and labor practices, intellectual property and patents, and responsible marketing and sales engagement.
Economic
Criteria focuses on business integrity and company reputation, board and corporate leadership, enterprise risk and crisis management, materiality index, responsible tax, supply chain strategy and differentiated operating models.
Ecological
Criteria focuses on these areas of an organization’s supply chain: circular economy, climate strategy, energy, water and waste, material usage, and, product life-cycle stewardship.
15 © 2019 ASCM. All rights reserved.
Designation Scoring
16 © 2019 ASCM. All rights reserved.
ASCM-E Registration Process (Pilot)
Client
uploads key
documents
Company
Registration
Form
Client
makes
Payment
Pre-Desktop
Check
Desktop
Review
Project
Scoping
Client
Confirmation
➔ Confirm document:
*Completeness
*Format
*Clarity
➔ Review document content
➔ Request additional
information
➔3 Year Plan
Y1 – Evaluation
Y2 +Y3 – Maintenance
➔Pricing structure (Develop and
confirm with Evaluator)
➔ Proposed schedule and
locations
➔ Evaluator team
➔ Instructions for evaluation
Evaluator
Scoping
confirmation
On-site Examination
process begins
17 © 2019 ASCM. All rights reserved.
ASCM-E Evaluation Process
Establish
evaluation
priorities
Confirm
evaluation plan
with client
On site Standards Review against
evidence points
Receive and review
additional information
from client
Request additional
information
(Evidence Points)
Key Clarification Meetings Held
Set up
evaluation
sessions
Communicate
initial evaluation
results
Receive new information &
Review results in question
Communicate final
evaluation results
Consolidate data
and calculate
evaluation results
All
results
OK?
No Yes
OF
F-S
ITE
: P
re-e
valu
ati
on
mo
biliz
ati
on
Prepare initial results
report including
recommendations and
corrective actions
OF
F-S
ITE
: R
esu
lts a
nd
acti
on
s
ON
-SIT
E:
Revie
w w
ith
Clie
nt
Committee considers
recommendation and
finalizes results
18 © 2019 ASCM. All rights reserved.
IF interested in a copy of the standards –
Leave your business card with me or my
colleague, Grant
Thank you!