SAP Business One 2006 - Solution of Direction
SAP Business One ASAP Business One Post Go-Live Questionnaire
SAP Business One 2005 Configuration Guide
SAP Business One ASAP Business One Post Go-Live
Questionnaire
ProjectEnter customer informationDate
Enter customer information
Post Go-Live
Objective:The objective of this questionnaire is to document the
results and possible issues of the initial SAP Business One Go-Live
and to determine whether additional services and/or enhancement are
desired or recommended to gain additional value from the SAP
Business One implementation.
This questionnaire should be discussed with the customer about
two to four weeks after initial go-live.
SAP Business One Go-Live Results
Verify that all components of SAP Business One implemented
during the initial go-live are functional and have generated the
desired results.
Project Management
Is the backup strategy performed on a regular basis?
Yes FORMCHECKBOX
No FORMCHECKBOX
Have there been any issues with the backup strategy?
Yes FORMCHECKBOX
No FORMCHECKBOX
If yes, please provide additional detail.
Is recovery of the database possible at any time using the
current backups?
Yes FORMCHECKBOX
No FORMCHECKBOX
If no, please provide additional detail.
Have there been any issues with the stability of the
database?
Yes FORMCHECKBOX
No FORMCHECKBOX
If yes, please provide additional detail.
System Management
Has all hardware been installed and operative?
Yes FORMCHECKBOX
No FORMCHECKBOX
If no, please provide additional detail.
Has system performance been satisfactory?
Yes FORMCHECKBOX
No FORMCHECKBOX
If no, please provide additional detail.
Are unique business processes addressed?
Yes FORMCHECKBOX
No FORMCHECKBOX
If no, please provide additional detail.
Are SDK developments and add-ons satisfactory?
Yes FORMCHECKBOX
No FORMCHECKBOX
If no, please provide additional detail.
Other comments:
System Availability and Activity Check
Are all interfaces operative?
Yes FORMCHECKBOX
No FORMCHECKBOX
If no, please provide additional detail.
Is document printing working properly?
Yes FORMCHECKBOX
No FORMCHECKBOX
If no, please provide additional detail.
Could all in-scope key business processes be completed properly
with the system?
Yes FORMCHECKBOX
No FORMCHECKBOX
If no, please provide additional detail.
Have the following document types been created in the
system:
Sales documents
Yes FORMCHECKBOX
No FORMCHECKBOX
Purchasing documents
Yes FORMCHECKBOX
No FORMCHECKBOX
Accounting documents
Yes FORMCHECKBOX
No FORMCHECKBOX
Checks and payment transactions
Yes FORMCHECKBOX
No FORMCHECKBOX
Inventory transactions
Yes FORMCHECKBOX
No FORMCHECKBOX
If no, please provide additional information.
Are bank reconciliations performed?
Yes FORMCHECKBOX
No FORMCHECKBOX
If no, please provide additional information.
Can customer conduct all reports according to his/her needs?
Yes FORMCHECKBOX
No FORMCHECKBOX
If no, please provide additional information.
Has period-end closing been successfully completed?
Yes FORMCHECKBOX
No FORMCHECKBOX
If no, please provide additional information.
Other comments:
System Administration
Has customer been able to complete all system administration
procedures?
Yes FORMCHECKBOX
No FORMCHECKBOX
If no, please provide additional information.
Has outside support from consulting partner or SAP been
needed?
Yes FORMCHECKBOX
No FORMCHECKBOX
If yes, please provide additional information.
Were there any escalations?
Yes FORMCHECKBOX
No FORMCHECKBOX
If yes, please provide additional information.
Has customer used the SAP Business One customer portal?
If no, please provide additional information.
Other comments:
User Acceptance
Do all users know their part of the system and how to operate
it?
Yes FORMCHECKBOX
No FORMCHECKBOX
If no, please provide additional information.
Is there any need for additional training?
Yes FORMCHECKBOX
No FORMCHECKBOX
If yes, please provide additional information.
Enhancements
Explore additional possibilities with SAP Business One to
further the return gained from the software investment made by the
customer.User Experience
How does customer rate the SAP Business One user experience (1 -
poor to 10 exceptional)?
What are the reasons for the rating?
Are there any additional functions/requirements in the areas
listed below that customer would like to have addressed?
Administration
Yes FORMCHECKBOX
No FORMCHECKBOX
Comments:
Sales
Yes FORMCHECKBOX
No FORMCHECKBOX
Comments:
Purchasing
Yes FORMCHECKBOX
No FORMCHECKBOX
Comments:
Accounting
Yes FORMCHECKBOX
No FORMCHECKBOX
Comments:
Banking
Yes FORMCHECKBOX
No FORMCHECKBOX
Comments:
Inventory Management
Yes FORMCHECKBOX
No FORMCHECKBOX
Comments:
Service Management
Yes FORMCHECKBOX
No FORMCHECKBOX
Comments:
Production
Yes FORMCHECKBOX
No FORMCHECKBOX
Comments:
Human Resources
Yes FORMCHECKBOX
No FORMCHECKBOX
Comments:
Others, please list:
___________________Comments:
Configuration
Which reports are frequently being used by the customer?
List reports needed but currently not available in customer SAP
Business One implementation?
Is MS Excel being used? Has XL Reporter been demonstrated?
Are alerts needed? If yes, in which areas?
Are approval workflows needed? If yes, in which areas?
Are additional interfaces needed? If yes, please elaborate.
Are screen fields or tables missing for data capture or storage
(UDF, UDT, UDO)? If yes, please elaborate.
Would formatted search be of any value? If yes, where?
Are additional queries needed? If yes, where?
Other comments:
Documentation
Have all business processes been documented?
Yes FORMCHECKBOX
No FORMCHECKBOX
If yes, please provide additional information.
By signing below, the parties agree that the information in this
document is correct and that the SAP Business One system is ready
to go live in production.
Signature:______________________________
Signature:______________________________
Name:
______________________________
Name:
______________________________
Company:______________________________
Company:______________________________
Position:______________________________
Position:______________________________
SAP AG 20052 SAP AG 2006
2
