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Tata Motors Limited is India's largest automobile company, with consolidated revenues
of Rs. 92,519 crores (USD 20 billion) in 2009-10. It is the leader in commercial
vehicles in each segment, and among the top three in passenger vehicles with winning
products in the compact, midsize car and utility vehicle segments. The company is the
world's fourth largest truck manufacturer, and the world's second largest bus
manufacturer.
The company's 24,000 employees are guided by the vision to be "best in the manner in
which we operate, best in the products we deliver, and best in our value system and
ethics."
Established in 1945, Tata Motors' presence indeed cuts across the length and breadth of
India. Over 5.9 million Tata vehicles ply on Indian roads, since the first rolled out in
1954. The company's manufacturing base in India is spread across Jamshedpur
(Jharkhand), Pune (Maharashtra), Lucknow (Uttar Pradesh), Pantnagar (Uttarakhand)
and Dharwad (Karnataka). Following a strategic alliance with Fiat in 2005, it has set up
an industrial joint venture with Fiat Group Automobiles at Ranjangaon (Maharashtra) to
produce both Fiat and Tata cars and Fiat powertrains. The company is establishing a
new plant at Sanand (Gujarat). The company's dealership, sales, services and spare parts
network comprises over 3500 touch points; Tata Motors also distributes and markets
Fiat branded cars in India.
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Tata Motors, the first company from India's engineering sector to be listed in the New
York Stock Exchange (September 2004), has also emerged as an international
automobile company. Through subsidiaries and associate companies, Tata Motors has
operations in the UK, South Korea, Thailand and Spain. Among them is Jaguar Land
Rover, a business comprising the two iconic British brands that was acquired in 2008.
In 2004, it acquired the Daewoo Commercial Vehicles Company, South Korea's second
largest truck maker. The rechristened Tata Daewoo Commercial Vehicles Company has
launched several new products in the Korean market, while also exporting these
products to several international markets. Today two-thirds of heavy commercial
vehicle exports out of South Korea are from Tata Daewoo. In 2005, Tata Motors
acquired a 21% stake in Hispano Carrocera, a reputed Spanish bus and coach
manufacturer, and subsequently the remaining stake in 2009. Hispano's presence is
being expanded in other markets. In 2006, Tata Motors formed a joint venture with the
Brazil-based Marcopolo, a global leader in body-building for buses and coaches to
manufacture fully-built buses and coaches for India and select international markets. In
2006, Tata Motors entered into joint venture with Thonburi Automotive Assembly Plant
Company of Thailand to manufacture and market the company's pickup vehicles in
Thailand. The new plant of Tata Motors (Thailand) has begun production of the Xenon
pickup truck, with the Xenon having been launched in Thailand in 2008.
Tata Motors is also expanding its international footprint, established through exports
since 1961. The company's commercial and passenger vehicles are already being
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marketed in several countries in Europe, Africa, the Middle East, South East Asia, South
Asia and South America. It has franchisee/joint venture assembly operations in Kenya,
Bangladesh, Ukraine, Russia, Senegal and South Africa
About the Tata Nano
The Tata Nano offers an incredibly spacious passenger compartment which can
comfortably seat four adults. With a length of just 3.1 meters, width of 1.5 meters and
height of 1.6 meters, the Tata Nano has the smallest exterior footprint for a car in India
but is 21% more spacious than the smallest car available today. A high seating position
makes ingress and egress easy. Its small size coupled with a turning radius of just 4
metres, makes it extremely manoeuvrable in the smallest of parking slots.
Stylish, Safety & Comfort
The design concept and interiors of the People's Car was laid out considering a typical
Indian family in mind, which has a roomy passenger compartment with generous leg
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space and head room. It can comfortably seat four persons. Four doors with high seating
position make ingress and egress easy.
Yet with a length of 3.1 meters, width of 1.5 meters and height of 1.6 meters, with
adequate ground clearance, it can effortlessly man-oeuvre on busy roads in cities as well
as in rural areas. Its mono-volume design, with wheels at the corners and the power-train
at the rear, enables it to uniquely combine both space and manoeuvrability, which will set
a new benchmark among small cars.
When launched, the car will be available in both standard and deluxe versions. Both
versions will offer a wide range of body colours, and other accessories so that the car can
be customized to an individual's preferences.
Fuel-Efficiency & Engine
The People's Car has a rear-wheel drive, all-aluminum, two-cylinder, 623 cc, 33 PS,
multi point fuel injection petrol engine. This is the first time that a two-cylinder gasoline
engine is being used in a car with single balancer shaft. The lean design strategy has
helped minimize weight, which helps maximize performance per unit of energy
consumed and delivers high fuel efficiency. Performance is controlled by a specially
designed electronic engine management system.
Safety Norms
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The People's Car's safety performance exceeds all current regulatory requirements
meeting EURO IV standards. With an all sheet-metal body, it has a strong passenger
compartment, with safety features such as crumple zones, intrusion-resistant doors, seat
belts, strong seats and anchorages, with rear tailgate glass bonded to the body. Tubeless
tyres will further enhance safety.
Environment-Friendly
The People's Car's tailpipe emission performance exceeds regulatory requirements. In
terms of overall pollutants, it has a lower pollution level than two-wheelers being
manufactured in India today. The high fuel efficiency also ensures that the car has low
carbon dioxide emissions, thereby providing the twin benefits of an affordable
transportation solution with a low carbon footprint.
Technical Specifications
Overview
Make Tata
Model Tata NANO
Body Type Hatchback
Number of Doors 4
Seating Capacity 04 (Four)
Fuel Efficiency
City Mileage 20-25 kmpl
Highway Mileage T26 kmpl
Fuel Capacity 30 litres
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Fuel Type Petrol (Diesel Version will be later)
Fuel Grade -
Fuel Injection Multi Point Fuel Injection (MPFI)
Specifications:
Length 3.1 meters
Width 1.5 meters
Height 1.6 meters
Engine All-aluminium, Rear Mounted, Rear Wheel Drive
Capacity 623cc
Power 33PS
Body Type Sheet Metal
Emission Norms Euro-IV, Bharat Stage-III compliant
Safety Norms Frontal Crash Tested
Versions Standard, Luxury
Gearbox 4-speed manual; Cable operated
Wheelbase 2230mm
Ground Clearance 180mm
Kerb Weight ~ 600kg
More Extra Features:
Speed Top speed will be 90 Km/hour.
Colours Red, Yellow and Silver
It will have 21% more interior space than Maruti 800 and it will be 8% small than Maruti 800
Determine the factors of customers buying behavior-
Consumer behavior refers to the selection, purchase and consumption of goods and
services for the satisfaction of their wants. There are different processes involved in the
consumer behavior. Initially the consumer tries to find what commodities he would like
to consume, then he selects only those commodities that promise greater utility. After
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selecting the commodities, the consumer makes an estimate of the available money which
he can spend. Lastly, the consumer analyzes the prevailing prices of commodities and
takes the decision about the commodities he should consume. Meanwhile, there are
various other factors influencing the purchases of consumer such as social, cultural,
personal and psychological. The explanation of these factors is given below.
1. Cultural Factors - Consumer behavior is deeply influenced by cultural factors such
as: buyer culture, subculture, and social class.
Culture
Basically, culture is the part of every society and is the important cause of person wants
and behavior. The influence of culture on buying behavior varies from country to country
therefore marketers have to be very careful in analyzing the culture of different groups,
regions or even countries.
Subculture
Each culture contains different subcultures such as religions, nationalities, geographic
regions, racial groups etc. Marketers can use these groups by segmenting the market into
various small portions. For example marketers can design products according to the
needs of a particular geographic group.
Social Class
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Every society possesses some form of social class which is important to the marketers
because the buying behavior of people in a given social class is similar. In this way
marketing activities could be tailored according to different social classes. Here we
should note that social class is not only determined by income but there are various other
factors as well such as: wealth, education, occupation etc.
2. Social Factors
Social factors also impact the buying behavior of consumers. The important social factors
are: reference groups, family, role and status.
Reference Groups
Reference groups have potential in forming a person attitude or behavior. The impact of
reference groups varies across products and brands. For example if the product is visible
such as dress, shoes, car etc then the influence of reference groups will be high.
Reference groups also include opinion leader (a person who influences other because of
his special skill, knowledge or other characteristics).
Family
Buyer behavior is strongly influenced by the member of a family. Therefore marketers
are trying to find the roles and influence of the husband, wife and children. If the buying
decision of a particular product is influenced by wife then the marketers will try to target
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the women in their advertisement. Here we should note that buying roles change with
change in consumer lifestyles.
Roles and Status
Each person possesses different roles and status in the society depending upon the
groups, clubs, family, organization etc. to which he belongs. For example a woman is
working in an organization as finance manager. Now she is playing two roles, one of
finance manager and other of mother. Therefore her buying decisions will be influenced
by her role and status.
3. Personal Factors
Personal factors can also affect the consumer behavior. Some of the important personal
factors that influence the buying behavior are: lifestyle, economic situation, occupation,
age, personality and self concept.
Age
Age and life-cycle have potential impact on the consumer buying behavior. It is obvious
that the consumers change the purchase of goods and services with the passage of time.
Family life-cycle consists of different stages such young singles, married couples,
unmarried couples etc which help marketers to develop appropriate products for each
stage.
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Occupation
The occupation of a person has significant impact on his buying behavior. For example a
marketing manager of an organization will try to purchase business suits, whereas a low
level worker in the same organization will purchase rugged work clothes.
Economic Situation
Consumer economic situation has great influence on his buying behavior. If the income
and savings of a customer is high then he will purchase more expensive products. On the
other hand, a person with low income and savings will purchase inexpensive products.
Lifestyle
Lifestyle of customers is another import factor affecting the consumer buying behavior.
Lifestyle refers to the way a person lives in a society and is expressed by the things in
his/her surroundings. It is determined by customer interests, opinions, activities etc and
shapes his whole pattern of acting and interacting in the world.
Personality
Personality changes from person to person, time to time and place to place. Therefore it
can greatly influence the buying behavior of customers. Actually, Personality is not what
one wears; rather it is the totality of behavior of a man in different circumstances. It has
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different characteristics such as: dominance, aggressiveness, self-confidence etc which
can be useful to determine the consumer behavior for particular product or service.
4. Psychological Factors
There are four important psychological factors affecting the consumer buying behavior.
These are: perception, motivation, learning, beliefs and attitudes.
Motivation
The level of motivation also affects the buying behavior of customers. Every person has
different needs such as physiological needs, biological needs, social needs etc. The nature
of the needs is that, some of them are most pressing while others are least pressing.
Therefore a need becomes a motive when it is more pressing to direct the person to seek
satisfaction.
Perception
Selecting, organizing and interpreting information in a way to produce a meaningful
experience of the world is called perception. There are three different perceptual
processes which are selective attention, selective distortion and selective retention. In
case of selective attention, marketers try to attract the customer attention. Whereas, in
case of selective distortion, customers try to interpret the information in a way that will
support what the customers already believe. Similarly, in case of selective retention,
marketers try to retain information that supports their beliefs.
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Beliefs and Attitudes
Customer possesses specific belief and attitude towards various products. Since such
beliefs and attitudes make up brand image and affect consumer buying behavior therefore
marketers are interested in them. Marketers can change the beliefs and attitudes of
customers by launching special campaigns in this regard.