Arunesh Tata Nano

Embed Size (px)

Citation preview

  • 8/6/2019 Arunesh Tata Nano

    1/12

    Tata Motors Limited is India's largest automobile company, with consolidated revenues

    of Rs. 92,519 crores (USD 20 billion) in 2009-10. It is the leader in commercial

    vehicles in each segment, and among the top three in passenger vehicles with winning

    products in the compact, midsize car and utility vehicle segments. The company is the

    world's fourth largest truck manufacturer, and the world's second largest bus

    manufacturer.

    The company's 24,000 employees are guided by the vision to be "best in the manner in

    which we operate, best in the products we deliver, and best in our value system and

    ethics."

    Established in 1945, Tata Motors' presence indeed cuts across the length and breadth of

    India. Over 5.9 million Tata vehicles ply on Indian roads, since the first rolled out in

    1954. The company's manufacturing base in India is spread across Jamshedpur

    (Jharkhand), Pune (Maharashtra), Lucknow (Uttar Pradesh), Pantnagar (Uttarakhand)

    and Dharwad (Karnataka). Following a strategic alliance with Fiat in 2005, it has set up

    an industrial joint venture with Fiat Group Automobiles at Ranjangaon (Maharashtra) to

    produce both Fiat and Tata cars and Fiat powertrains. The company is establishing a

    new plant at Sanand (Gujarat). The company's dealership, sales, services and spare parts

    network comprises over 3500 touch points; Tata Motors also distributes and markets

    Fiat branded cars in India.

  • 8/6/2019 Arunesh Tata Nano

    2/12

    Tata Motors, the first company from India's engineering sector to be listed in the New

    York Stock Exchange (September 2004), has also emerged as an international

    automobile company. Through subsidiaries and associate companies, Tata Motors has

    operations in the UK, South Korea, Thailand and Spain. Among them is Jaguar Land

    Rover, a business comprising the two iconic British brands that was acquired in 2008.

    In 2004, it acquired the Daewoo Commercial Vehicles Company, South Korea's second

    largest truck maker. The rechristened Tata Daewoo Commercial Vehicles Company has

    launched several new products in the Korean market, while also exporting these

    products to several international markets. Today two-thirds of heavy commercial

    vehicle exports out of South Korea are from Tata Daewoo. In 2005, Tata Motors

    acquired a 21% stake in Hispano Carrocera, a reputed Spanish bus and coach

    manufacturer, and subsequently the remaining stake in 2009. Hispano's presence is

    being expanded in other markets. In 2006, Tata Motors formed a joint venture with the

    Brazil-based Marcopolo, a global leader in body-building for buses and coaches to

    manufacture fully-built buses and coaches for India and select international markets. In

    2006, Tata Motors entered into joint venture with Thonburi Automotive Assembly Plant

    Company of Thailand to manufacture and market the company's pickup vehicles in

    Thailand. The new plant of Tata Motors (Thailand) has begun production of the Xenon

    pickup truck, with the Xenon having been launched in Thailand in 2008.

    Tata Motors is also expanding its international footprint, established through exports

    since 1961. The company's commercial and passenger vehicles are already being

  • 8/6/2019 Arunesh Tata Nano

    3/12

    marketed in several countries in Europe, Africa, the Middle East, South East Asia, South

    Asia and South America. It has franchisee/joint venture assembly operations in Kenya,

    Bangladesh, Ukraine, Russia, Senegal and South Africa

    About the Tata Nano

    The Tata Nano offers an incredibly spacious passenger compartment which can

    comfortably seat four adults. With a length of just 3.1 meters, width of 1.5 meters and

    height of 1.6 meters, the Tata Nano has the smallest exterior footprint for a car in India

    but is 21% more spacious than the smallest car available today. A high seating position

    makes ingress and egress easy. Its small size coupled with a turning radius of just 4

    metres, makes it extremely manoeuvrable in the smallest of parking slots.

    Stylish, Safety & Comfort

    The design concept and interiors of the People's Car was laid out considering a typical

    Indian family in mind, which has a roomy passenger compartment with generous leg

  • 8/6/2019 Arunesh Tata Nano

    4/12

    space and head room. It can comfortably seat four persons. Four doors with high seating

    position make ingress and egress easy.

    Yet with a length of 3.1 meters, width of 1.5 meters and height of 1.6 meters, with

    adequate ground clearance, it can effortlessly man-oeuvre on busy roads in cities as well

    as in rural areas. Its mono-volume design, with wheels at the corners and the power-train

    at the rear, enables it to uniquely combine both space and manoeuvrability, which will set

    a new benchmark among small cars.

    When launched, the car will be available in both standard and deluxe versions. Both

    versions will offer a wide range of body colours, and other accessories so that the car can

    be customized to an individual's preferences.

    Fuel-Efficiency & Engine

    The People's Car has a rear-wheel drive, all-aluminum, two-cylinder, 623 cc, 33 PS,

    multi point fuel injection petrol engine. This is the first time that a two-cylinder gasoline

    engine is being used in a car with single balancer shaft. The lean design strategy has

    helped minimize weight, which helps maximize performance per unit of energy

    consumed and delivers high fuel efficiency. Performance is controlled by a specially

    designed electronic engine management system.

    Safety Norms

  • 8/6/2019 Arunesh Tata Nano

    5/12

    The People's Car's safety performance exceeds all current regulatory requirements

    meeting EURO IV standards. With an all sheet-metal body, it has a strong passenger

    compartment, with safety features such as crumple zones, intrusion-resistant doors, seat

    belts, strong seats and anchorages, with rear tailgate glass bonded to the body. Tubeless

    tyres will further enhance safety.

    Environment-Friendly

    The People's Car's tailpipe emission performance exceeds regulatory requirements. In

    terms of overall pollutants, it has a lower pollution level than two-wheelers being

    manufactured in India today. The high fuel efficiency also ensures that the car has low

    carbon dioxide emissions, thereby providing the twin benefits of an affordable

    transportation solution with a low carbon footprint.

    Technical Specifications

    Overview

    Make Tata

    Model Tata NANO

    Body Type Hatchback

    Number of Doors 4

    Seating Capacity 04 (Four)

    Fuel Efficiency

    City Mileage 20-25 kmpl

    Highway Mileage T26 kmpl

    Fuel Capacity 30 litres

  • 8/6/2019 Arunesh Tata Nano

    6/12

    Fuel Type Petrol (Diesel Version will be later)

    Fuel Grade -

    Fuel Injection Multi Point Fuel Injection (MPFI)

    Specifications:

    Length 3.1 meters

    Width 1.5 meters

    Height 1.6 meters

    Engine All-aluminium, Rear Mounted, Rear Wheel Drive

    Capacity 623cc

    Power 33PS

    Body Type Sheet Metal

    Emission Norms Euro-IV, Bharat Stage-III compliant

    Safety Norms Frontal Crash Tested

    Versions Standard, Luxury

    Gearbox 4-speed manual; Cable operated

    Wheelbase 2230mm

    Ground Clearance 180mm

    Kerb Weight ~ 600kg

    More Extra Features:

    Speed Top speed will be 90 Km/hour.

    Colours Red, Yellow and Silver

    It will have 21% more interior space than Maruti 800 and it will be 8% small than Maruti 800

    Determine the factors of customers buying behavior-

    Consumer behavior refers to the selection, purchase and consumption of goods and

    services for the satisfaction of their wants. There are different processes involved in the

    consumer behavior. Initially the consumer tries to find what commodities he would like

    to consume, then he selects only those commodities that promise greater utility. After

  • 8/6/2019 Arunesh Tata Nano

    7/12

    selecting the commodities, the consumer makes an estimate of the available money which

    he can spend. Lastly, the consumer analyzes the prevailing prices of commodities and

    takes the decision about the commodities he should consume. Meanwhile, there are

    various other factors influencing the purchases of consumer such as social, cultural,

    personal and psychological. The explanation of these factors is given below.

    1. Cultural Factors - Consumer behavior is deeply influenced by cultural factors such

    as: buyer culture, subculture, and social class.

    Culture

    Basically, culture is the part of every society and is the important cause of person wants

    and behavior. The influence of culture on buying behavior varies from country to country

    therefore marketers have to be very careful in analyzing the culture of different groups,

    regions or even countries.

    Subculture

    Each culture contains different subcultures such as religions, nationalities, geographic

    regions, racial groups etc. Marketers can use these groups by segmenting the market into

    various small portions. For example marketers can design products according to the

    needs of a particular geographic group.

    Social Class

  • 8/6/2019 Arunesh Tata Nano

    8/12

    Every society possesses some form of social class which is important to the marketers

    because the buying behavior of people in a given social class is similar. In this way

    marketing activities could be tailored according to different social classes. Here we

    should note that social class is not only determined by income but there are various other

    factors as well such as: wealth, education, occupation etc.

    2. Social Factors

    Social factors also impact the buying behavior of consumers. The important social factors

    are: reference groups, family, role and status.

    Reference Groups

    Reference groups have potential in forming a person attitude or behavior. The impact of

    reference groups varies across products and brands. For example if the product is visible

    such as dress, shoes, car etc then the influence of reference groups will be high.

    Reference groups also include opinion leader (a person who influences other because of

    his special skill, knowledge or other characteristics).

    Family

    Buyer behavior is strongly influenced by the member of a family. Therefore marketers

    are trying to find the roles and influence of the husband, wife and children. If the buying

    decision of a particular product is influenced by wife then the marketers will try to target

  • 8/6/2019 Arunesh Tata Nano

    9/12

    the women in their advertisement. Here we should note that buying roles change with

    change in consumer lifestyles.

    Roles and Status

    Each person possesses different roles and status in the society depending upon the

    groups, clubs, family, organization etc. to which he belongs. For example a woman is

    working in an organization as finance manager. Now she is playing two roles, one of

    finance manager and other of mother. Therefore her buying decisions will be influenced

    by her role and status.

    3. Personal Factors

    Personal factors can also affect the consumer behavior. Some of the important personal

    factors that influence the buying behavior are: lifestyle, economic situation, occupation,

    age, personality and self concept.

    Age

    Age and life-cycle have potential impact on the consumer buying behavior. It is obvious

    that the consumers change the purchase of goods and services with the passage of time.

    Family life-cycle consists of different stages such young singles, married couples,

    unmarried couples etc which help marketers to develop appropriate products for each

    stage.

  • 8/6/2019 Arunesh Tata Nano

    10/12

    Occupation

    The occupation of a person has significant impact on his buying behavior. For example a

    marketing manager of an organization will try to purchase business suits, whereas a low

    level worker in the same organization will purchase rugged work clothes.

    Economic Situation

    Consumer economic situation has great influence on his buying behavior. If the income

    and savings of a customer is high then he will purchase more expensive products. On the

    other hand, a person with low income and savings will purchase inexpensive products.

    Lifestyle

    Lifestyle of customers is another import factor affecting the consumer buying behavior.

    Lifestyle refers to the way a person lives in a society and is expressed by the things in

    his/her surroundings. It is determined by customer interests, opinions, activities etc and

    shapes his whole pattern of acting and interacting in the world.

    Personality

    Personality changes from person to person, time to time and place to place. Therefore it

    can greatly influence the buying behavior of customers. Actually, Personality is not what

    one wears; rather it is the totality of behavior of a man in different circumstances. It has

  • 8/6/2019 Arunesh Tata Nano

    11/12

    different characteristics such as: dominance, aggressiveness, self-confidence etc which

    can be useful to determine the consumer behavior for particular product or service.

    4. Psychological Factors

    There are four important psychological factors affecting the consumer buying behavior.

    These are: perception, motivation, learning, beliefs and attitudes.

    Motivation

    The level of motivation also affects the buying behavior of customers. Every person has

    different needs such as physiological needs, biological needs, social needs etc. The nature

    of the needs is that, some of them are most pressing while others are least pressing.

    Therefore a need becomes a motive when it is more pressing to direct the person to seek

    satisfaction.

    Perception

    Selecting, organizing and interpreting information in a way to produce a meaningful

    experience of the world is called perception. There are three different perceptual

    processes which are selective attention, selective distortion and selective retention. In

    case of selective attention, marketers try to attract the customer attention. Whereas, in

    case of selective distortion, customers try to interpret the information in a way that will

    support what the customers already believe. Similarly, in case of selective retention,

    marketers try to retain information that supports their beliefs.

  • 8/6/2019 Arunesh Tata Nano

    12/12

    Beliefs and Attitudes

    Customer possesses specific belief and attitude towards various products. Since such

    beliefs and attitudes make up brand image and affect consumer buying behavior therefore

    marketers are interested in them. Marketers can change the beliefs and attitudes of

    customers by launching special campaigns in this regard.