Arun Trikha 4706 10 MIS Hotel Management Project

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Hotel Management InformationSystem A Study

Arun Trikha4706/10


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Agenda

Introduction Hotel Ramee GuestLine

Questions on Hotel MIS system

Organization Hierarchy

Flow of MIS

Work Flow

MIS Project Details

POS system

Screens Layout

MIS Reports

Conclusion


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Ramee Guestline Hotel - Juhu is a delightful boutiquehotel conveniently located in the heart of Mumbai'sfamous Juhu beach area, a short drive from both theairports and the railway station. Just 100 meters fromJuhu beach and within easy reach of Mumbai's new

commercial and entertainment centre.

Ramee Guestline Hotel - Juhu Maintains the traditionsof hospitality and service for which Ramee Hotels arerenowned the world over. The commercial and financialhub of India and a shopper's paradise, Mumbai is home

to a fascinating mix of traditions with an endless rangeof attractions from the ancient and modern world. The person which we interact was Mr. Milind (EDP

Manager for Juhu).

Introduction on Ramee Guestline Hotel


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The following were the questions consider while gettinginformation

What is the hierarchy system of your company and the flow ofinformation?

what is the medium of coordination between inter department? What are the software used in the process? How does the MIS help the system ? How are able to calculate growth and profits in a certain period? Is there any updates done in the recent period to enhance the

MIS system? has it affected the organization? Is there any checks on the MIS system? Which are the levels of decisions taken at? Are there any back up plans? BCP ? securities?


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Restaurant Manager

Main Chef Stores Manager

Accounts

Bar Manager

Disc Manager

Restaurant Manager

Restaurant TeamDisc TeamBar Team

EDP Manager

EDP Team

Organization HierarchyHierarchy


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Flow of M.I.SFlow

StoresDept

FinanceDept

KitchenDept

I TDept


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Restaurant Basic Work Flow Flow

Customer

RestaurantStaff

KOT

Order Interface

Kitchen Interface

Inventory Requirement

KitchenStaff

KitchenStaff

RestaurantStaff

Stores

Staff

Store Interface

Order against KOT

Bill

Requirement Send


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MIS Project

The MIS-Project plays a major role

Maintenance of a master file (Details of Inventory)

Maintenance of databases

Maintenance of the Inventory records

Co-ordination between Staff to improvements in the workCycle

Co-ordination with the Finance to purchase or cash transaction

Sending periodic process based reports (Daily/Weekly/Monthly )

Showing Graphical trends of Growth, Volume( KOTwise/Inventory wise/Hotel wise)

Shows the revenue generated per day/week/month by Hotel

Shows difference between the potential revenue and the actualrevenue generated by the process


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POS system from Fiesta Corp. Microsoft Windows operating system

Basic System which Can be used as Centralized Server LAN Network Client Server Application Routes/Switches Reports send to Head office as Excel file (System generated

reports on Crystal reports, which can be transfer in Excel file)

MIS Project (Technology & software used)


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I.T. Manager

I.T. Executive 1 I.T. Executive 2 I.T. Executive 3 I.T. Executive 4

Roles :MaintenanceUpgradesI.T. Administration

DecisionsInstallationsSecurities

Permissions

I.T. ManagersProgram managersTeam managersM.I.S. Team

EDP Department

Software Windows 2000 server

Microsoft Outlook Cisco Routing Microsoft Office

I.T. Dept


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KOT Kitchen Order Taken Layout


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Define Menu, Outlets where they are sold, Selling Price at differenttimes.

Define Happy Hours.

Define Waiters, Order Cancellation Reasons, Cooking Instructions,

Selling Price Types, KOT Printing Locations, Types of Discounts,Check cancellation Reasons.

It allows the user to create and print KOTs at remote locations.Integration with core modules enables two-way communicationgiving access to billing instructions and online posting of checks toGuest Ledger. Integration with Inventory, Recipe Costing & F & B

Control modules provides management information for reordering,costing and variance monitoring.

Point of Sales


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Define Time Limit For Hours (KOT)


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Generate Bill (KOT)


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KOT Recipe Details


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Item Master (Inventory)


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Stock transfer (Inventory)

k l l ( )


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Stock Details on Outlets (Inventory)


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Accounting MIS - I

Account Balances (Accounts)

L d D il (A )


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Ledger Details (Accounts)

P h V h (A t )


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Purchase Voucher (Accounts)


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Consumption by product and by category Inventory value by product and by category Consumption compared to sales by category Combined inventory value of locations and stockroom

Product list by sequence

Purchase orders by Supplier Stock Receipt reports for each Purchase Order Request and Issues reports for activity between Storerooms and Sales

Centers. Product list by cost price Product list by sales price Full/empty bottle weight list

Discontinued product list Value on hand for combined product locations Consumption compared to sales by category

Products below PAR by supplier

MIS Report

R (MIS)


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Revenue summary (MIS)

A dit T il R t (MIS)


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Audit Trail Report (MIS)


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Conclusion

Flow of MIS/Data is a continuous chain Flow of information varies at various levels Prime decisions are done at top level management Smaller level decisions are done at every supervisory level There are several rooms for improvements for co

ordination to minimize the turn around time for tasks More innovations/ideas will certainly improve standards


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Suggested Report (MIS)

Date

Mode KOT BAR Guest System Liquor Disc

Debit 1452 87546 2555 54866 4445

Master Card 215668 2121 21216 45424 474

Visa Card 1212157 3256 242 44 545

Cash 45656 445 548254 242 5454

Credit 240 0 0 0 0

Total 1475173 93368 572267 100576 10918

Suspended Amount 5000 484 700 0 0

Staff used 250 100 0 400 0

Total revenue for Day 1469923 92784 571567 100176 10918

Daily Collection report


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Thank you

Documents

Arun Trikha 4706 10 MIS Hotel Management Project