ARTPS Citizen Charter

Appendix -2To be published on Notice Board

(See Rule 5)

1. GUWAHATI MUNCIPAL CORPORATION

Sl.No.

Notifiedpublicservice

Stipulatedtime limit forprovidingthe service(Days)

Designation ofDesignatedPublic Servant

Designationof AppellateAuthority

Time limit fordisposal byAppellateAuthority(Days)

Designationof ReviewingAuthority

Time limitfor disposalbyReviewingAuthority(Days)

Documents to be enclosedwith the application

Usercharge, ifany (inRupees)

Eligibilitycriteriatoobtainservice

1 BirthCertificate 15 days

Chief HealthOfficer, GMC

JointCommissioner,GMC

30 days AdditionalCommissioner, GMC

30 days i) Information in the formof certificate fromNursing Home / PrivateHospital, if born inNursing Home / PrivateHospital within 21 days inForm No. 1 & 3ii) Information to Registrarfrom sources other thanNursing Home and PrivateHospital within 21 days inform no 1.

1) free up to21 days

2) fine ofRs. 2/- perday up to 30days. If notsubmittedwithin 21days

2 DelayedBirthCertificate

15 daysChief HealthOfficer, GMC



30 days i) Information in the formof certificate fromNursing Home / PrivateHospital, if born inNursing Home / PrivateHospital within 21 days inForm No. 1 & 3ii) Information to Registrarfrom sources other thanNursing Home and PrivateHospital within 21 days inform no 1.iii) Approval of LocalRevenue Authority notbelow the rank of Circle

10/-

Officer, if applied after 30days but within 6 monthsof birth .iv) Affidavit along withwritten permission of theprescribed authority fordelayed information aftersix months and within oneyear.v) Order of a Magistrate of1st Class if any birth hasnot been registered withinone year for delayedregistration.

3 DeathCertificate 15 days

Chief HealthOfficer, GMC



30 days i)Information in the formof certificate fromNursing Home / PrivateHospital, if expired inNursing Home / PrivateHospital within 21 days inForm No.2, 4 & 4Aii)Information to Registrarfrom sources other thanNursing Home and PrivateHospital within 21 days inform no 2,4 & 4Aiii)Approval of LocalRevenue Authority notbelow the rank of CircleOfficer, if applied after 30days but within 6 monthsof death.iv) Affidavit along withwritten permission of theprescribed authority fordelayed information aftersix months and within oneyear.iv) Order of a Magistrateof 1st Class if any death has

1) free upto21 days

2) fine ofRs. 2/- perday upto 30days. If notsubmittedwithin 21days

not been registered withinone year for delayedregistration.

4 DelayedDeathCertificate

15 days Chief HealthOfficer, GMC



30 days i) Approval of LocalRevenue Authority notbelow the rank of CircleOfficer, if applied after 30days but within 6 monthsof death.ii) Affidavit along withwritten permission of theprescribed authority fordelayed information aftersix months and within oneyear.iii) Order of a Magistrateof 1st Class if any death hasnot been registered withinone year for delayedregistration.

10/-

5 BuildingPermission up toG+2

30 days AssociatePlanner, GMC



30 days i)Three copies of site planand building plan asrequired by building byelaws, GMC, and drawn byTechnical Personnelregistered in GMC.ii)Photostat Copy of landdocument (Such as landdeed, Mutation order orPatta). The photocopy is tobe self attested.iii)Structural Certificate (asper building bye laws of2006) issued by TechnicalPersonnel/Group AgencyRegistered in GMC.iv)Service plan forbuilding when it is above12.00 m high.v)For boundary wall

10/- forapplicationand fee asper built uparea

permission; an undertakingthrough affidavit will berequired particularly forroad side wall.vi)Key plan of the location.vii)Soil test report (Geo-Technical Report) in caseof building above 12.00 mhigh.viii)Trace Map.ix)Receipt Copy of up-to-date property tax.

6 HoldingCertificate

15 days DeputyCommissionersof Zones, GMC



30 days i)Application on plainpaperii)Self attested copy of SaleDeed, Mutation order,Jamabandi, Pattaiii)Zone, Ward No.,Holding No.iv)Road/Lane whereproperties locatedv)Upto date Property Taxpaid receiptvi)Death Certificate ifproperty has devolved bysuccession frompredecessor

1) 100/-

2) 200/- fortatkalservice

7 HoldingMutationCertificate




30 days i) Application on plainpaperii) Self attested copy ofSale Deed, Mutation order,Jamabandi, Pattaiii) Zone, Ward No.,Holding No.iv) Road/Lane whereproperties locatedv) Upto date Property Taxpaid receiptvi) Death Certificate ifproperty has devolved by

100/-

succession frompredecessor

8 Certifiedcopy ofpublicdocuments

15 days ConcernedBranch Heads,GMC

Collector,GMC


30 days Application on plain paperwith particulars ofdocuments sought forspecifying the Branch towhich it is related.

1) 10/-2) 100/- fortatkalservice

9 TradeLicence




30 days i)Application in prescribedformii)Registration Certificate /Deediii)Rent agreement, ifrented premises are usediv)Upto date Property Taxpaid receiptv)Building Permissionvi)Agreement withGWMCPLvii)SP (SB)/ SP(Traffic)report for trades asnotified by GMCviii)NOC from Fire Deptfor trades as notified byGMC

100/- forapplicationand fee asnotified byGMC fordifferenttrades

2. LABOUR & EMPLOYMENT DEPARTMENT

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10. Registration OfName inEmploymentExchange

3 days(provided thatthedocuments inoriginal to beshown and

All the Heads ofEmploymentsExchanges/DistrictEmploymentExchanges of

Zonal Deputy

Director

concerned

30 days Joint.DirectorofEmployment,

30 days List of original documents(To be shown) and attestedcopies thereof (to besubmitted) at the time ofapplying for Registration-i.Proof of Residency

NIL

s attestedcopies thereofare presentedat theconcernedEmploymentExchanges. )

the Statedesignated asDESIGNATEDOFFICER. viz.Asstt. Director ofEmployment/EmploymentOfficer/Asstt.EmploymentOfficer

(Discretion of A.D.E/E.O/A.E.O.)ii. Age proof (BirthCertificate/ HSLC AdmitCard/ School Certificateetc.)iii.Education qualificationcertificate.iv.Additional QualificationCertificates etc.v.Experience certificate ifany.vi.Caste Certificate.vii. 3 copies of Selfattested Passport sizephotographs

11 IssuanceofCertificateofRegistration

LabourOfficer &LabourInspector

30 days Asst. LabourCommissioner

30 days DeputyLabourCommissioner,

30 days 1. Form No. O duly filledin2. Treasury Challandepositing the requiredfees as prescribed inSchedule-I3. letter of appointment inForm G

As perSchedule-I(attached)Column 1,2& 3applicable asper categoryofestablishment

12 IssuanceofRenewalCertificateofRegistration

LabourOfficer &LabourInspector


15 days DeputyLabourCommissioner

15 days 1.The Original Certificateof Registration i.e. FormQ2. Appliocation Form Oduly filled in3. Treasury Challandepositing the requiredfees as prescribed inSchedule-I4. Letter of appointment inForm G

As perSchedule-I(attached)Column 1,2& 3applicable asper categoryofestablishment

13 Issuanceof

LabourOfficer &


10 days DeputyLabour

10 days 1.Notice of loss ofCertificate of Registration

Schedule-IColumn -5

DuplicateCertificateofRegistration

LabourInspector

Commissioner,

2. Treasury Challandepositing Rs.10/- as feesfor duplicate copy

applicable

3. SECONDARY EDUCATION DEPARTMENT

(A) BOARD OF SECONDARY EDUCATION, ASSAM ( SEBA)

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14 Issue ofDuplicate/Additional copy ofMark-sheets

10 Days Controller ofExam.

Secretary,SEBA

03Days Chairman,SEBA

03Days 1.Prescribed Format2. Copy of FIR(In case ofloss or theft)3. Original Marksheet incase of partial damage4. Photocopy of AdmitCard duly attested5.Requisite fee6. Self addressed stamped(Registered / General asthe case may be) Envelope.

Rs.300

15 Issue ofDuplicate/Additional Copy ofPassCertificate

10 days Controller ofExam.

Secretary,SEBA

3 days Chairman,SEBA

3 days 1.Prescribed Format2. Copy of FIR( In case ofloss or theft)3. Original Certificate incase of partial damage4. Photocopy of MarksSheet duly attested5. Photocopy of AdmitCard dully attested.6. Photocopy ofRegistration Certificateduly attested7.Requisite fee8. Self addressed stamped (

Rs.500

Registered / General as thecase may be envelope.

16 IssuanceofMigrationcertificate

5 days Controller ofExam.

Secretary,SEBA

2 Days Chairman,SEBA

2 Days . 1. Prescribed Format2. The students shall haveto surrender his/herOriginal RegistrationCertificate along with theapplication form .2. Requisite fee .3. Self addressed stamped (Registered / General as thecase may be envelope .

Rs.500

(B) ASSAM HIGHER SECONDARY EDUCATION COUNCIL (AHSEC)

17 IssuanceofDuplicate/Additional Copy ofMarkssheet

10 Days Controller ofExaminations

Secretary,AHSEC

3 Days ChairmanAHSEC

3 Days 1) PrescribedFormat2) Copy of FIR( Incase of loss or theft)3) OriginalMarksheet in case ofpartial damage.4) Photocopy ofAdmit Card dully attested5) Requisite feeSelf addressed stamped(Registered/ General as thecase may be) envelope.

Rs. 100/-

18 IssuanceofDuplicate/Additional Copy ofPassCertificate

10 days Deputy Secretary(Examination)AHSEC

Secretary,AHSEC

3 days ChairmanAHSEC

3 days 1) PrescribedFormat2) Copy of FIR( Incase of loss or theft)3) OriginalCertificate in case ofpartial damage.4) Photocopy of theAdmit Card duly attested5) Photocopy ofMarks Sheet duly attested6) Photocopy ofRegistration Certificate

Rs. 100/-

duly attested7) Requisite fee.8) A self addressedstamped (Registered /General as the case maybe) envelope.

19 IssuanceofMigrationCertificate

5 days Deputy Secretary(RPR) BranchAHSEC

Secretary,AHSEC

2 days ChairmanAHSEC

2 days 1Prescribed Format

2. The students shall haveto surrender his/herOriginal RegistrationCertificate along with theapplication form .

3. Requisite fee .

4. Self addressed stamped (Registered / General as thecase may be envelope .

Rs. 300/-

(C) STATE MADRASSA EDUCATION BOARD, ASSAM

20 IssuanceofDuplicate/Additional Copy ofMarksSheet

10 days Secretary, StateMadrassaEducation Board,Assam

Director ofMadrassaEducation,Assam

3 days SecretaryGovt. ofAssamEducationSecondaryDeptt., Assam

3 days i.Prescribed Formatii. Copy of FIR( In case ofloss or theft)iii. Original Marksheet incase of partial damage.iv. Photocopy of AdmitCard dully attestedv. Photocopy ofRegistration Certificateduly attestedvi .Requisite feevii. Self addressed stampedenvelope

Asprescribedby the Board

21 IssuanceofDuplicate/Additional Copy ofPassCertificate

10 days Secretary, StateMadrassaEducation Board,Assam

Director ofMadrassaEducation,Assam

3 days SecretaryGovt. ofAssamEducationSecondaryDeptt., Assam

3 days 1. Prescribed Format2) Copy of FIR( In case ofloss or theft)3) Original Certificate incase of partial damage4) Photocopy of MarksSheet duly attested4) Photocopy of the AdmitCard duly attested5) Photocopy ofRegistration Certificate6) Requisite fee7) Self addressed stampedenvelope.

Asprescribedby the Board

4. REVENUE AND DISASTER MANAGEMENT DEPARTMENT

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Documents to beenclosed with theapplication

User charge,if any (inRupees)

Eligibilitycriteria toobtainservice

22 Registration ofdocuments requiredto beregisteredas per law.

1 day DeputyRegistrar / Sr.Sub-Registrar /Sub-Registrar

DistrictRegistrar

30 days InspectorGeneral ofRegistration.

30 days 1. In case ofregistration of transferof immovableproperty, No ObjectionCertificate fromconcerned DeputyCommissioners andMunicipal Authority.2. Registration fees /other fees asapplicable.3. Documents requiredas per provision ofRegistration Act,1908, SpecialMarriage Act, 1954

Stamp dutyandregistrationfee as peradmissiblerate.

and as per provision ofother relevant Acts.

23 Perfectpartitionin case of

noobjectionfrom Co-pattadars.

Total90(Ninety)days, if noobjectionfrom any

person is filedduring the

proceeding.(20 (twenty)

days for LM /10(ten) days

for SKsreport and

7(seven) daysfor Process

Serversreport)

Circle Officer /Circle Officer

(Attached)

Addl. DeputyCommissionernominated by

DeputyCommissioner

30 days Commissioner of Division

30 days 1. Photocopythe original patta/Jamabandi where theapplicants name isrecorded as pattadar.2. An affidavit statingthat the applicant is inabsolute possession ofthe quantum of landapplying and his/herspecific share over theplot of land.3. Up to date LandRevenue payingreceipt/ Clearancecertificate.

Rs.2000/- (inGuwahatiMunicipalCorporationarea) ;

Rs.100/- (inrural areas) ;

Rs.1000/- (InUrban areas)

24 NonEncumbranceCertificate

15 days Deputy Registrar/ Sr. Sub-Registrar /Sub/Registrar)

DistrictRegistrar

30 days InspectorGeneral ofRegistration.

30 days Along with petition inprescribed formatauthenticatedcopy/photocopy ofland record/Deed ofthe immovableproperty.

Rs. 20/- inaddition ofsearchingfees.

Anyeligibleperson whohas interestover theimmovablepropertycan applyfor non-encumbrancecertificate.

25 Officemutation(Registration) If noobjectionis filed.

60 days, ifno objectionfrom anyperson is filedduring theproceeding.

Circle Officer /Circle Officer(Attached)

DeputyCommissioneror Addl.DeputyCommissionernominated byDeputy

30 days Commissioner of Divisions

30 days A. In case Mutation(Registration) issought on the basis oftransfer of land byway of purchase, gift,Mortgage or inheritance along with

Rs.200/- inurban areasand Rs. 50/-in rural areas.( nil in caseof mutationsought by

Any proprietor orland holdersucceedingto anyestatewhether bytransfer or

Commissioner(whereverapplicable)

the specified formwith required court fee:-

1. Photocopy ofOriginal RegisteredDeed / certified copyof the deed of transfer.

2. Photocopy of up todate land revenuereceipt / land revenueclearance receipt ofthe land for which themutation(Registration) issought.

3. A declarationstating that theApplicant does notpossess land in excessof the limit laid downunder the AssamFixation of Ceiling onLand Holding Act,1956.

B. If Mutation(Registration) issought by way ofinheritance.

1. Proof of death ofthe deceased Pattadarin whose placeMutation(Registration) issought.

way ofinheritance inrural areas.)

inheritanceandobtainingpossessionof the same,and everyjointproprietoror jointland holderassumingcharge of aestate oreverypersonassumingcharge ofany estateof aproprietoror landholder or ofany sharetherein asmanagerand everymortgageeobtainingpossessionof anyestate of aproprietoror landholder or ofany sharethereinshall withinsix monthsfrom thedate of his

2. An Affidavit(a) Swearing that theApplicant / Applicantsis / are the son /daughter / wife / legalheirs of the deceasedpattadar.(b) Swearing that theApplicant / Applicantshave not transferredthe property to anyone earlier normortgaged / norcreated any chargeover the property to bemutated.(c) Swearing that theperson to whom theApplicants applied assuccessor had nottransferred theproperty during his /her life time.3. Copy of NOCobtained from D.C. incase of transfer ofland.( Not applicablein case of prayer ofmutation byinheritance).

takingpossessionorassumptionof chargeapply to theDeputyCommissioner of thedistrict onthe GeneralRegisters ofwhich theestate isborne forregistrationof his nameas suchland-holder,proprietor,manager ormortgageeand of thenature andextend ofthe interestin respectof whichtheapplicationis made.

26 Certifiedcopy of

Mutation(Registrati

on) /Misc.CaseOrder

5(Five) daysif no

objectionfrom anyperson is

filed.

Circle Officer /Circle Officer

(Attached)/Sr. Asstt.

SettlementOfficer / Asstt.

SettlementOfficer

AdditionalDeputy

Commissioner.or

SettlementOfficer

(whereverapplicable)

30 days DeputyCommissione

r

30 days Petition in standardformat / format with

required court fee

Rs.20/- perpage

Any one inwhosename amutation isgranted orrejected orany personaffected by

(wheneverapplicable)

suchmutationorder orany personaffectingfrom anymiscellaneous caseorder byCircleOffice/Astt.SettlementOfficercan applyforissuance ofcopy ofMutation(Registration)Order/MiscellaneousCase Order.

27 MarriageCertificate

Within 90days ofsubmission ofapplication

Deputy Registrar/ Sr. Sub-Registrar / Sub-Registrardesignated asMarriage Officer

DistrictRegistrar(DeputyCommissionerof theconcerneddistrict)

30 days Inspector ofGeneralRegistration.

30 days As mentionedbelow.****For (a) In case ofmarriage alreadyperformed1. Application in theprescribed form(Annexure-I)2. Two (2) copies ofphotograph of both theparties of bothhusband and wife.3. Proof of Residencyof both husband andwife and witness.

Rs.200/- An eligibleperson canapply forregistrationof amarriageand issue ofmarriagecertificateintended tobesolemnisedunderSpecialMarriage

4. Age Certificate ofhusband and wife.For (b) In case ofintended Marriage :1. Notice in Standardformat. (Annexure-II)2. Declaration instandardformat.(Annexure-III)3. Oath in standardformat.(Annexure-IV)4. Two (2) copies ofphotograph of bothBride and Bridegroom.5. Proof ofResidency of bothBride and Bridegroomand witness.6. Age Certificate ofBride and Bridegroom.

Act 1954 orwheremarriagehas alreadybeenperformedas specifiedin this saidact.

28 Certifiedcopy of

Jamabandi/ Chitha

5 days Circle Officer /Circle Officer

(Attached)/Asstt. Settlement

Officer(whereverapplicable)

SettlementOfficer (Wherever

applicable)

30 days DeputyCommissione

r

30 days Along with standardformat petition withrequired court fee.

Rs.20/- forfirst page andRs. 10/- forsubsequentpages

A pattadaror his/herlegal heiror attorneyholder oranyonehavinginterestover theland canapply forissuance ofCertifiedcopy ofJamabandi/Chitha.

29 Certifiedcopy ofanyregistereddocumentasadmissibleunder thelaw

10 days Deputy Registrar/ Sr. Sub-

Registrar / Sub-Registrar)

DistrictRegistrar(DeputyCommissioner)

30 days InspectorGeneral ofRegistration

30 days Along with prescribedformat necessary feesas per RegistrationManual.

Rs.500/- inGMC area,Rs. 250/- inUrban areasother thanGMC areaand Rs 100/-for rural areasin addition ofsearchingfees.

Anyeligibleperson whohas interestover theregistereddocumentcan applyforauthenticated copy(CertifiedCopy) ofregistereddocumentas perprovisionofRegistration Act 1908

5. FINANCE

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30 ObtainingstatutoryForm Cand FormF undertheCentralSales TaxAct, 1956

7 days AssistantCommissioner ofTaxes/Superintendent of Taxes

DeputyCommissionerof Taxes(Zone)

30 Days Commissioner of Taxes,Assam.

30 Days The application forregistration shall haveto be accompaniedwith the followingdocuments-i) Two passport size

photographs (to besigned beforePrescribed Authoritywhen he is called uponto do so)

100

ii) PAN card.iii) Bank AccountNo.(with proof)iv) Proof of address(telephone bill underBSNL)v) Trade license.vi) Deed ofpartnership (in case ofpartnership firm)vii) Article ofAssociation orMemorandum ofAssociation (in case ofCompany)viii) Challan forRs.100/- (asapplication fees)ix) Challan forRs.1000/- (As securitymoney)

31 Registration underAssamValueAddedTax Act,2003.

15 days AssistantCommissioner ofTaxes/Superintendent of Taxes

DeputyCommissionerof Taxes(Zone)

30 days Commissioner of Taxes,Assam.

30 days The application forregistration shall haveto be accompaniedwith the followingdocuments-i) Two passport size

photographs (to besigned beforePrescribed Authoritywhen he is called uponto do so)ii) PAN card.iii) Bank AccountNo.(with proof)iv) Proof of address(telephone bill underBSNL)v) Trade license.vi) Deed of

No. Any personwhointends togethimself/herselfregisteredshall haveto file filledupapplicationforregistrationin FormNo.2, ifhe/shedesires toget TIN(Taxpayers

partnership (in case ofpartnership firm)vii) Article ofAssociation orMemorandum ofAssociation (in case ofCompany)viii) Challan forRs.100/- (asapplication fees)ix) Challan forRs.1000/- (As securitymoney)

Identification No.) andin FormNo. 4, ifhe/shedesires toget GRN(generalRegistration No.

6. CO-OPERATION DEPARTMENT

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32 Right toget a co-operativesocietyregistered

60 days 1. Addl.Registrar of Co-operativeSocieties(General), Assamin case of statelevel co-operatives.2. Addl.Registrar/ZonalJt. Registrar incase theproposed co-operative coversthe area of 2 ormore districts

Registrar ofCo-operativeSocietiesAssam

10 days Secretary tothe Govt. ofAssam, Co-operationDepartment.

10 days 1. Application forregistration for co-operative societyaddressed to theRegistering Authorityon prescribed formatsigned by at least 10promoters above theage of 18 years.2. 4 copies of theproposed bye-laws.3. Proceedings of theInaugural GeneralMeeting.4. List of promoters asper prescribed

1.Registrationfees as perprovision ofSection 17 (1)of the AssamCo-operativeSocieties Act,2007.2. Processingfee- statelevel Rs.500.00,Others Rs.300.00

3. Dy. Registrarof Co-operativeSocieties(DRCS) in caseof district levelco-operatives4. Asstt.Registrar of Co-operativesocieties (ARCS)for other primarylevel co-operatives.

proforma.

7.TRANSPORT DEPARTMENTSl.No.











33 DrivingLicence NonTransport

30 days DistrictTransportOfficer

Asstt.Commissionerof Transport

30 days Commissioner of Transport

30 days 1. the LearnersLicense alreadyreceived before atleast 30 days

2. Form No.5 ifundergoneinstitutional drivingtraining

3. Recent 3 copiespassport sizephotographs

1) Fees of Rs.250/- andRs.50/- foreach categoryof vehicles incash at DTOscash counter.

2) User chargeof Rs. 88/- incash at theAMTRONcash counterfor DrivingLicence Smartcard Printout.

34 DrivingLicence(Transport)

75 daysincludingtime limit of45 days forPoliceverificationreport.

DistrictTransportOfficer



30 days 1. Learners Licensealready receivedbefore at least 30days

2. Driving certificatein form no.-5 fromrecognised drivingtraining institute

3. 3 copies recentpassport size photo.

1) Fees of Rs.250/- eachcategory ofvehicles incash at DTOscash counter.

2) User chargeof Rs. 88/- incash at theAMTRONcash counterfor DrivingLicence Smartcard Printout.

35 Duplicate

DrivingLicencefor Non-Transportand

Transportvehicle




30 days 1) The Police reportas to loss of thedriving license

Or

2)destroyed/mutilatedlicense

3). 3 copies recentpassport size photo

Fees: Rs. 20/-at DTOs cashcounter.

User charge:Rs. 88/- incash at theAMTRONcash counterfor DrivingLicence Smartcard Printout.

36 LearnersLicenceforTransportvehicle




30 days a) Copy of one yearold Driving Licencefor LMV-NonTransport alreadyheld.

b). Cass VIII passcertificate

c) Passport size 3

Fee: Rs. 30/-for eachcategory ofvehicles incash at DTOscash counter.

User charge:Rs. 30/- incash at the

copies recentphotograph

AMTRONcash counterfor LearnerLicencePrintout.

37 LearnersLicence(Non-transport)




30 days 1.For Addressproof: Any one offollowing:

(a) Electoral Roll (b)Life Insurance Policy(c) Passport (d) Payslip issued by anyoffice of the CentralGovernment or aState Government ora Local body (e)School Certificate (f)Birth Certificate (g)Ration Card (h)EmploymentExchange Card (i)Certificate fromGazetted Officer (j)Proof of legalpresence in India inaddition to proof ofresidence in case ofForeigners. If unableto produce any of theabove documents forsufficient reason, thesAuthority mayaccept and Affidavitsworn beforeExecutive Magistrate,or a First ClassJudicial Magistrate or

1) Fees ofRs. 30/- foreach categoryof vehicles atDTOs cashcounter.

2) User chargeof Rs. 30/- atthe AMTRONcash counterfor LearnerLicencePrintout.

a Notary Public.

2.For Age proof:Any one offollowing:

(a) Electoral Roll (b)Life Insurance Policy(c) Passport (d) Payslip issued by anyoffice of the Centralor a StateGovernment or aLocal body (e)School Certificate (f)Birth Certificate (g)If unable to produceany of the abovedocuments forsufficient reason, theAuthority may acceptand Affidavitexecuted beforeExecutive Magistrate,or a First ClassJudicial Magistrate ora Notary Public.

3. Recent 3 copiespassport size photo

38 Duplicate

RegistartionCertificate(Transport)




30 days 1) The Police reportas to loss of theRegistrationCertificate

Or

2) originaldestroyed/mutilated

Fees

(1) Rs. 150/-for LightCommercialvehicle

2.Rs. 200/-forMediumGoods/Passeng

registration certificate

3) Consent of thefinancier in case ofhypothecated vehicle

4) Up to date Taxpaid Receipt

er vehicle

3..Rs. 300/-forHeavy Goods/

Passengervehicle atDTOs cashcounter

User charge-

Rs. 126/- incash at theAMTRONcash counter.

39 Duplicate

RegistartionCertificate(Non-transport)




30 days 1) The Police reportas to loss of theRegistrationCertificate

Or

2) originaldestroyed/mutilatedregistration certificate

3) Consent of thefinancier in case ofhypothecated vehicle

4) Up to date Taxpaid Receipt

Fees

1) Rs. 30/-for2 wheeler,

2)Rs.100/- forLMV atDTOs cashcounter.

User charge-

Rs. 126/- incash at theAMTRONcash counter.

40 Registration ofNon-Transportvehicle




30 days 1) Sale Certificate inForm 21

2) Road worthinesscertificate in Form22

Tax/fees-

1) One Timetax as per taxschedule.

3) Valid insurancecertificate

4) Copy of PAN card

5) TemporaryRegistration, if any.

6) Custom clearancecertificate in case ofimported vehicle.

7) NOC in Form ET-8under Entry Tax Actfrom TaxationDepartment of Assam,if vehicle is purchasedfrom outside Assam.

8) Chassis pencil print.

9) Invoice of thevehicle from the MotorVehicle dealerexcepting 2 wheelers

10) For Address proof,any one of thefollowing

:(a) Electoral Roll (b)Life Insurance Policy(c) Passport (d) Payslip issued by anyoffice of the CentralGovernment or a StateGovernment or a Localbody (e) SchoolCertificate (f) BirthCertificate (g) RationCard (h) Employment

2) Rs 4000/-forfancy/choiceregistrationmark at DTOscash counter

User charge-

1) Rs. 126/- atthe AMTRONcash counterfor Smart CardRC.

2) Rs 119/- for2 wheeler, Rs153/- for3wheeler,Rs318/- for 4wheeler(LMV) toHSRPVendors.

Exchange Card (i)Certificate fromGazetted Officer (j)Proof of legal presencein India in addition toproof of residence incase of Foreigners. Ifthe applicant is unableto produce any of theabove documents forsufficient reason, thelicensing Authoritymay accept andAffidavit executedbefore ExecutiveMagistrate, or a FirstClass JudicialMagistrate or a NotaryPublic as evidence ofAddress.

41 Registration ofTransportvehicle




30 days 1) Sale Certificate inForm 21

2) Road worthinesscertificate in Form22

3) Valid insurancecertificate

4) Copy of PAN card

5) TemporaryRegistration, if any.

6) Custom clearancecertificate in case of

1) Tax ANDFee as per taxschedule.

2) Rs 4000/-forfancy/choiceregistrationmark at DTOscash counter

User charge -

1) Rs. 126/- atthe AMTRONcash counterfor Smart Card

imported vehicle.

7) Form ET-8 underEntry Tax Act fromTaxation Departmentof Assam, if vehicle ispurchased fromoutside Assam.

8) Chassis pencil print.

9) Invoice of thevehicle from the MotorVehicle dealerexcepting 2 wheelers

10) For Address proof,any one of thefollowing:

(a) Electoral Roll (b)Life Insurance Policy(c) Passport (d) Payslip issued by anyoffice of the CentralGovernment or a StateGovernment or a Localbody (e) SchoolCertificate (f) BirthCertificate (g) RationCard (h) EmploymentExchange Card (i)Certificate fromGazetted Officer (j)Proof of legal presencein India in addition toproof of residence incase of Foreigners. Ifthe applicant is unableto produce any of theabove documents for

RC.

2. Rs 153/- for3wheeler, Rs318/- for 4wheeler(LMV), Rs335/- forheavypassenger andgoods vehicleto HSRPVendors.

sufficient reason, thelicensing Authoritymay accept andAffidavit executedbefore ExecutiveMagistrate, or a FirstClass JudicialMagistrate or a NotaryPublic as evidence ofAddress.

11) Necessaryassurance letter forgrant of permit fromRegional TransportAuthority/StateTransport Authority.

8. ANIMAL HUSBANDRY AND VETERINARY DEPARTMENT

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42Post

mortemreport

3 days

[ 3 days afterreceipt of

report fromlaboratory(

when carcassof dead

poultry/pigsare requiredto be sent

outside theState for

VAS/EO (Vety) DistrictVeterinaryOfficer

30 Days Director, A.H& Vety.

45 days Species and breed,Sex, Age, Colour,

Height, Identificationmark (if any) Place of

death.

Nil

investigationin cases of

AvianInfluenza and

SwineFever)]

43 Valuationcertificateof animal/

bird forinsurance

15 days VAS/EO (Vety) DistrictVeterinaryOfficer

30 Days Director, A.H& Vety.

45 days Sex, Age, Nos. oflocation, Daily milkyield, Sex of calf atheel, Productionrecorded of sire/ Dam,Date of calvingIf pregnant- No.of month/days andexpected date ofdelivery.

Nil

9. GENERAL ADMINISTRATION DEPARTMENT

Sl.No.


Stipulatedtime limit forproviding theservice (Days)


Designation ofAppellateAuthority

Time limitfor disposalbyAppellateAuthority(Days)

Designation ofReviewingAuthority


Documents tobe enclosedwith theapplication


Eligibilitycriteria toobtain service

44 Next of KinCertificate.

30 Days Addl. DeputyCommissionernominated byDC/ EAC orequivalentofficer appointedby SDO(Civil)

DeputyCommissioner

30 Days DivisionalCommissioner

45 Days 1. DeathCertificate ofthe deceasedperson.2. ValidDocumentsshowingrelationshipwith thedeceasedperson.3. SelfdeclarationAffidavit

NIL

10. POLITICAL DEPARTMENT

Sl.No.


Stipulatedtime limitforprovidingthe service(Days)









45 Issue of PRCfor HigherEducation.

14 days ADC or SDO(S)as notified byDC in the dist.and SDO(C) inthe Sub-Division.

DeputyCommissioner

30 days DivisionalCommissioner

30 days 1) Two copies ofPassport sizephotographs.

2) Records ofImmovable Property ifany with uptodate LandRevenue Paid receipt.

3) Copy of IndianPassport or

4) Certified copy of theNRC 1951.

5) Certified copy of thevoters list to check thelinkage.

6) Copy of the PRC ofany member of thefamily of the applicantstating relationship, ifany.

7) Copy of the BirthCertificate issued bycompetent authority.

8) Copy of HSLCCertificate/Admit Card.

Rs.2/- CourtFee Stampforapplicationand Rs.50/-as processfee fornotifiedservice.

1. A personwho alongwith hisparents andforefathers orwhose parentsand forefathershas/havecontinuouslyresided inAssam for aminimumperiod of 50years.2. A personwho hascontinuouslyreside dinAssam for aminimumperiod of 20years.3.A personwho is a childof any personfalling in anyof theproceedingcategories.

9) EmploymentCertificate issued by theemployer showingjoining in present placeof posting if any.

10. Documents relatedto parents andforefathers havingcontinuously resided inAssam for a minimumperiod of 50 years or

11. Documents relatedto guardian havingcontinuously resided inAssam for a minimumperiod of 20 years.

46 Issue ofResidentialStatusCertificatefor KisanSeva KendraDealershipunder IndianCorporationLtd.

14 Days ADC or SDO(S)as notified byDC in the dist.and SDO(C) inthe Sub-Division.

DeputyCommissioner

30 days DivisionalCommissioner

30 days 1) Two copies ofPassport sizephotographs.

2) Records ofImmovable Property ifany, with uptodate LandRevenue Paid receipt.

3) Copy of IndianPassport or

4) Certified copy of theNRC 1951.

5) Certified copy of thevoters list to check thelinkage.

6) Copy of the PRC ofany member of thefamily of the applicant

Rs.2/- CourtFee Stampforapplicationand Rs.50/-as processfee fornotifiedservice.

1. A personwho alongwith hisparents andforefathers orwhose parentsand forefathershas/havecontinuouslyresided inAssam for aminimumperiod of 50years.2. A personwho hascontinuouslyreside dinAssam for aminimumperiod of 20

stating relationship, ifany.

7) Copy of the BirthCertificate issued bycompetent authority.

8) Copy of HSLCCertificate/Admit Card.

9) EmploymentCertificate issued by theemployer showingjoining in present placeof posting if any.

10. Documents relatedto parents andforefathers havingcontinuously resided inAssam for a minimumperiod of 50 years or

11. Documents relatedto guardian havingcontinuously resided inAssam for a minimumperiod of 20 years.

years.3. A personwho is a childof any personfalling in anyof theproceedingcategories.

11. HOME

Sl.No.


Stipulated time limitfor providing theservice (Days)


DesignationofAppellateAuthority


DesignationofReviewingAuthority





47 Issue of FireAttendanceCertificate

Fire AttendanceCertificate is issuedwithin 7 (seven)

NominatedAuthorityan officer not

DeputyDirector.F.&E.S.,

30 Days Directorof Fire &Emergency

30 Days As givenon StandardFormats of

No cost toobtainservice of

by theDirector ofFire &EmergencyServices,Assam or anOfficerauthorisedby him.

working days underRule 19, Form-H ofAssam Fire ServiceRules-1989 subject to

i) Receiving of dulyfilled up Application instandard Format-XIII,from the applicantthrough local Fire &Emergency ServicesStation.

Andii) Receiving of FireReport from theconcerned Officer-in-Charge of Fire &Emergency ServicesStation.

Andiii) Receiving of copyof Fire reportforwarded by concernDistrict Supdtt. ofPolice and Sub-Divisional PoliceOfficer,

below the rankof Station Officerof a Fire &EmergencyServices Stationnominated by theDirector of Fire& EmergencyServices, Assam.

Assam. Services,Assam

ApplicationForm-XIII

F.A.C. i) Owner oroccupier of thebuilding orpremise forwhich FireAttendanceCertificate isapplied.

ii) Duly Filledup ofStandardForm XIII ofApplicationwith allrequiredDocumentssubmitted bythe Applicant.

48 Issue ofNoObjectionCertificate(N.O.C.)in respect ofFirePrevention& FireSafetyMeasures bythe Director

On receipt ofApplicationas per standard format(I to X)i)Fire Prevention &Fire Safety MeasuresInspection:-Inspection ofPremises/Buildingsby NominatedAuthority/DesignatedPublic Servant under

NominatedAuthority an officer not

below the rankof Station Officerof a Fire &EmergencyServices Stationnominated by theDirector of Fire& EmergencyServices, Assam.

DeputyDirector.F.&E.S.,Assam.

30 Days Directorof Fire &EmergencyServices,Assam

30 Days As givenon StandardFormats ofApplication(I to X).

Free of costservice.

i) Owner oroccupier of thebuilding orpremise forwhich NOC isapplied.

ii) Fulfilmentof requiredDocumentsgiven on theStandard form

of Fire &EmergencyServices,Assam or anofficerauthorisedby him.

Rule- 5, The AssamFire Service Rule-1989 within 7(seven)Working Days fromthe date of receipt ofthe application.ii) Fire Prevention &Fire SafetyMeasuresSuggestion :-On the basis ofInspection,recommendations onmeasures to be takenfor Fire Prevention &Fire safety will begiven within 7(seven)Working Days fromthe date of inspectionto the Applicant fornecessaryimplementation byhim.iii) ComplianceReport &Inspection:-On receipt of

Compliance Report ofimplementation of therecommendations inStandard Form XI,from the ApplicantInspection of FirePrevention & Firesafety measures will becarried out again by thenominated authoritywithin 7(seven)working days from thedate of receipt of the

of ApplicationForm No. I toX.

iii)Compliancereport to besubmitted dulyfilled upStandardFormat-XI

compliance report.

iv) No ObjectionCertificate (N.O.C.)under Rule-18, Form-G, Assam Fire ServiceRules-1989 On beingsatisfied with theCompliance report, theDirector, Fire &Emergency Services,Assam will issue theN.O.C. within 7(seven)days of receipt of theCompliance Report.

If theCompliance Report isnot satisfactory, theDirector, Fire &Emergency Services,Assam may ask theapplicant to rectify thedefects within astipulated period andonly after receipt of thesatisfactoryCompliance Reportwill give the NOC.

49 Renewal ofN.O.C.before31st ofMarch inevery yearby theDirector ofFire &EmergencyServices,

On receipt ofApplicationas per Standard Form -XIIi) Fire Prevention &Fire SafetyMeasures, Inspectionwithin 7 days fromthe date of receipt ofRenewal Application:-

NominatedAuthority:an officer not

below the rankof Station Officerof a Fire &EmergencyServices Stationnominated by theDirector of Fire& Emergency

DeputyDirector.F.&E.S.,Assam.

30 Days Directorof Fire &EmergencyServices,Assam

30 Days As givenon StandardFormats ofApplicationForm-XII

No. cost toobtainservice ofRenewal ofN.O.C.

i) Owner oroccupier of thebuilding orpremisehaving NOCfor FirePrevention&Fire Safetyissued byDirector ,Fire& Emergency

Assam or anOfficerauthorisedby him.

a) Inspection andtesting ofinbuilt/existing FirePrevention & FireSafety Measures byNominated Authorityfor which N.O.C. wasissued.b) On satisfactoryinspection and test,N.O.C. is renewedwithin 7(seven)working days from thedate of inspectionunder Rule-18, Form-Gof Assam Fire ServiceRules-1989.ii)UnsatisfactoryInspection Report :-If the Inbuilt/ExistingFire Prevention & FireSafety Measures isfound not in workingcondition duringinspection, theNominated Authority /Designated publicservant will record inwriting the facts statingthe existing conditionof the Fire Prevention& Fire SafetyMeasures and willreport to the Directorof Fire & EmergencyServices, Assam fortaking necessaryaction. On the basis ofthe inspection reportsubmitted by the

Services, Assam. Services,Assam forRenewal ofNOC.

ii) Duly Filledup ofStandardForm XII ofApplication.

Nominated Authority /Designated PublicServant the Director oran Officer authorisedby him will issuenotice to theOwner/occupier/Applicant for taking measuresfor rectification ofinadequacy of FirePreventive & FireSafety Measures withina stipulated time underRule-10(4)- Form-D,The Assam FireService Rules-1989.iii) On receipt ofcompliance report forrectification aninspection is carriedout again by theNominated Authorityor Designated publicServant and finallyrenews the N.O.C. ifInspection Report isfound satisfactory.

12. HEALTH DEPARTMENT

Sl.No.











50 Issuances ofBirth/StillBirthCertificate

10 (ten) days Registrar Birth &Death

Joint Director ofHealth Service ofthe District

30 days Director ofHealth Service

30 days As per reportingform F- 1/3Birth reportingform

Upto 21stDay ofBirth/StillBirth :

Free51 Issuances of

delayedBirth/StillBirthCertificate

10 days Registrar Birth &Death



30 days As per reportingform

After 21stdays to 30days :Late fee ofRs. 2.00only

Within 31days to 1year:Late fee ofRs. 5.00only

After 1 year:Late fee ofRs. 10.00only.

52 Issuances ofDeathCertificate





Upto 21stDay ofBirth/StillBirth/Death: Free

53 Issuances ofdelayedDeathCertificate





After 21stdays to 30days :Late fee ofRs. 2.00only

Within 31days to 1year:Late fee ofRs. 5.00only.

After 1 year:

Late fee ofRs. 10.00only.

54 Issuance ofDisabilityCertificate

15(fifteen)days from thedate ofexamination bythe HOD of theDeptt. ofMedicalCollege/specialistDoctor of theHospital/Meeting ofMedical Boardof the District

SpecialistDoctors of PHC/CHC/District/Sub-Divisional CivilHospital or HODof the concernedDepartment ofMedical College

Medical Boardof the District

30 (thirty)days

Director ofHealth Services/Director ofMedicalEducation

30 (thirty)days

Application inprescribedformat dulyfilled correctly,together withi) 3 (three)

copies ofattestedrecentphotographs

ii) Proof ofresidence asmentionedin theapplicationform.

iii) Birth / agecertificateof schools.

iv) Educationaldocuments.

v) Occupationcertificate.

vi) Certificateasmentionedin 12(ii)(b)of theapplicationform, ifapplicable.

vii) Certificateas

Nil

mentionedin 13 of theapplicationform, ifapplicable.

13. URBAN DEVELOPMENT DEPARTMENT

Sl.No.











55 Issuance ofBirthCertificate

15 days Registrar ofBirths & Deathscum The ChiefHealth Officer,of

MunicipalBoard / TownCommittee

Secretary to theGovt. of Assam,UrbanDevelopmentDepartment,Dispur,Guwahati-6.

30 days PrincipalSecretary to theGovt. of Assam,UrbanDevelopmentDepartment,Dispur,Guwahati-6.

30 days i) Informationin the form ofcertificatefrom NursingHome / PrivateHospital, ifborn in NursingHome / PrivateHospital within21 days inForm No. 1 & 3ii) Informationto Registrarfrom sourcesother thanNursing Homeand PrivateHospital within21 days in formno 1.

1) free up to21 days

2) fine ofRs. 2/- perday up to 30days. If notsubmittedwithin 21days

56 Issuance ofDelayedBirthCertificate

15 (fifteen)working days

Registrar ofBirths & Deathscum The ChiefHealth Officer,of Municipal

Secretary to theGovt. of Assam,UrbanDevelopmentDepartment,

30 workingdays

PrincipalSecretary to theGovt. of Assam,UrbanDevelopment

30 workingdays

i) Informationin the form ofcertificatefrom NursingHome / Private

10/-

Board / TownCommittee

Dispur,Guwahati-6.

Department,Dispur,Guwahati-6.

Hospital, ifborn in NursingHome / PrivateHospital within21 days inForm No. 1 & 3ii) Informationto Registrarfrom sourcesother thanNursing Homeand PrivateHospital within21 days in formno 1.iii) Approval ofLocal RevenueAuthority notbelow the rankof CircleOfficer, ifapplied after 30days but within6 months ofbirth .iv) Affidavitalong withwrittenpermission ofthe prescribedauthority fordelayedinformationafter sixmonths andwithin oneyear.v) Order of aMagistrate of1st Class if any

birth has notbeen registeredwithin one yearfor delayedregistration.

57 Issuance ofDeathCertificate

Same day Registrar ofBirths & Deathscum The ChiefHealth Officer,of MunicipalBoard / TownCommittee


30 days PrincipalSecretary to theGovt. of Assam,UrbanDevelopmentDepartment,Dispur,Guwahati-6.

30 days i)Information inthe form ofcertificatefrom NursingHome / PrivateHospital, ifexpired inNursing Home/ PrivateHospital within21 days inForm No.2, 4 &4Aii)Informationto Registrarfrom sourcesother thanNursing Homeand PrivateHospital within21 days in formno 2,4 & 4Aiii)Approval ofLocal RevenueAuthority notbelow the rankof CircleOfficer, ifapplied after 30days but within6 months ofdeath.iv) Affidavitalong withwritten

1) free upto21 days

2) fine ofRs. 2/- perday upto 30days. If notsubmittedwithin 21days

permission ofthe prescribedauthority fordelayedinformationafter sixmonths andwithin oneyear.iv) Order of aMagistrate of1st Class if anydeath has notbeen registeredwithin one yearfor delayedregistration.

58 Issuance ofDelayedDeathCertificate

Same day Registrar ofBirths & Deathscum The ChiefHealth Officer,of MunicipalBoard / TownCommittee


30 workingdays

PrincipalSecretary to theGovt. of Assam,UrbanDevelopmentDepartment,Dispur,Guwahati-6.

30 workingdays

i) Approval ofLocal RevenueAuthority notbelow the rankof CircleOfficer, ifapplied after 30days but within6 months ofdeath.ii) Affidavitalong withwrittenpermission ofthe prescribedauthority fordelayedinformationafter sixmonths andwithin one year.iii) Order of aMagistrate of

Rs. 10/-

.

1st Class if anydeath has notbeen registeredwithin one yearfor delayedregistration.

14.WELFARE OF PLAIN TRIBE & BACKWARD CLASSES

59 ScheduledCasteCertificate

15 days Addl. DeputyCommissioner,authorized by theDeputyCommissioner

DeputyCommissionerconcerned

30 days Commissioner ofDivisionconcerned

30 days 1.Recommendation from Apexbody ofconcerned SCorganization2.Castecertificate ofparent ifavailable.3. PermanentResidentialCertificate

Rs. 10.00 Personsbelonging toSC community

60 Non-creamylayercertificate

15 days Addl. DeputyCommissioner,authorized by theDeputyCommissioner

DeputyCommissionerconcerned

30 days Commissioner ofDivisionconcerned

30 days 1. CasteCertificate2. IncomeCertificate3. PermanentResidentialCertificate

Rs. 10.00 Personsbelonging toOBC /MOBCcommunity