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Registered in the United Kingdom No. 03624247 Registered Office: Canada House, 272 Field End Road, Ruislip, Middlesex HA4 9NA
ARTICLE 13 UNITED NATIONS GLOBAL COMPACT ANNUAL COMMUNICATION ON PROGRESS 2008
Company Article 13 Date January 2009 Address 71a The Grove London Membership date 19 January 2004 W5 5LL Country United Kingdom Number of
employees 20
Contact name NEELA BETTRIDGE Contact position Director Sector Consulting and auditing Contact tel number +44 (0) 20 8840 4450 Website www.article13.com
CONTENTS: Brief Description Of Nature Of Business ...................................................................................................... 1 Statement Of Continued Support ................................................................................................................. 1 2009 UNGC Commitments: .......................................................................................................................... 2 Principle 1: .................................................................................................................................................... 3 Principle 2: .................................................................................................................................................... 4 Principle 3: .................................................................................................................................................... 6 Principle 4: .................................................................................................................................................... 7 Principle 5: .................................................................................................................................................... 9 Principle 6: .................................................................................................................................................. 11 Principle 7: .................................................................................................................................................. 13 Principle 8: .................................................................................................................................................. 17 Principle 9: .................................................................................................................................................. 19 Principle 10: ................................................................................................................................................ 20 How we intend to make this CoP available to our Stakeholders ................................................................ 21 Appendix 1. Article 13 2009 Key performance Indicators .................................................................... 22
Brief Description Of Nature Of Business Article 13 are experts in business responsibility, typically in the area of corporate social responsibility (CSR) comprising sustainable development (SD) (social, environmental, and economic sustainability), ethics and governance. We work regionally and internationally in CSR and (auditing, assessments, research and impact analysis) consultancy, CSR and SD training, executive coaching and mentoring, stakeholder engagement and communication.
Statement Of Continued Support In 2004, Article 13 signed up to the United Nations Global Compact (UNGC), the world's largest voluntary corporate responsibility initiative. As a signatory to the UNGC, Article 13 are first and foremost concerned with exhibiting and building the social legitimacy of their business and markets. Article 13’s commitment to the UNGC and its principles continues to have board-level support and involvement. Active participation in UNGC-related actions over the past five years shows Article 13’s commitment to aligning its operations and strategies with the ten universally accepted principles in the areas of human rights, labour, the environment and anti-corruption. These principles are embedded in our internal structures and are an integrated element of all strategic insight we provide to our clients as well as our research and advocacy work. For 2009, we have directed our efforts towards areas which we believe will have the most impact as well as those areas which resonate most strongly with the Article 13 team.
Article 13 Group Ltd 2008 United Nations Global Compact Communication on Progress
2009 UNGC Commitments:
1. Partnership development, building year on year, with international partners
undertaking efforts in one specific project/ area in the areas of alleviating famine and poverty.
2. Partnership development, building year on year, with local partners undertaking
efforts in one specific project/area in the areas of women’s rights, disadvantaged youth, the disabled and other disenfranchised groups.
3. Continue our engagement in the areas of climate change, natural resource
management, energy solutions, and other actions for ecological protection.
4. Increase our engagement with the local community through increased volunteerism activities which support our local target areas of child poverty, gender equality, and ‘greening’ business.
5. Increase our participation in local and global ‘green’ initiatives and actively increase
our in-house targets for environmental footprinting to achieve real progress. 6. Actively researching and advocating the diffusion of new green technologies, not
only as a link between emerging green technology and funding, but also assisting start up companies in being investment ready and effectively entering the market to make a positive difference.
7. Attend local conferences and events, participate, and gain deeper knowledge
about empowering women in the local community and enable Article 13 to start local partnerships and join various campaigns.
8. Disseminating research and best practice through our website, reporting and
external networks. Therefore we have included communication as a method of delivery in our UNGC strategy and formalised it as advocacy for all principles and goals.
In addition to the UNGC principles, we have also adopted two of the Millennium Development Goals (MDG) – eradication of extreme poverty and hunger, and promotion of gender equality and empowerment of women. Our Key Performance Indicators (KPI) for 2009 (see Appendix 1), cover these areas.
Signature:
Position: Director Article 13 Group Ltd
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
Princip
le 1
:
Busin
ess S
hould
Support A
nd R
espect The P
rote
ction O
f In
tern
ationally P
rocla
imed H
um
an R
ights
A b
rief description o
f our Pro
cesses o
r Syste
ms s
upported b
y c
om
pany p
olicy
Human rights management system
– A
rtic
le 1
3 s
up
port
s i
nte
rnatio
nally
accla
imed h
um
an r
ights
th
rou
gh e
xp
licit m
ention i
n o
ur
po
licie
s t
hat
co
mm
its A
rtic
le 1
3 t
o
dem
on
str
ate
a
ctive
le
aders
hip
, in
spir
ing o
thers
to
d
o th
e sam
e,
su
ch th
at
hu
man rig
hts
set
the m
inim
um
sta
ndard
fo
r th
e G
roup
’s su
pp
ly cha
in p
erf
orm
ance.
Add
itio
nally
, po
licie
s a
re r
evie
wed,
upd
ate
d a
nd c
om
mu
nic
ate
d o
n a
n a
nn
ua
l ba
sis
to e
nsure
co
mpa
ny c
om
plia
nce
, ra
ise a
wa
ren
ess a
nd i
dentify
new
wa
ys t
o
su
pport
and
re
sp
ect th
e p
rote
ctio
n o
f hu
ma
n r
ights
.
Policies:
� S
usta
ina
bili
ty P
olic
y
� D
ivers
ity a
nd E
qua
l O
pport
unitie
s P
olic
y
� H
ealth
an
d S
afe
ty P
olic
y
� I
nte
gri
ty P
olic
y
� S
up
ply
Chain
Polic
y
� C
lient
En
gag
em
ent
Polic
y
� E
nviro
nm
enta
l P
olic
y
� F
air
Co
mm
erc
ial T
erm
s P
olic
y
Actions im
ple
mente
d in 2
008 &
measura
ble
results o
r outc
om
es through advocacy, dissemination of information, awareness raising, and in-house and
public initiatives
2008 K
PI / Com
mitm
ent
(if applicable
) Action
Results a
nd / o
r O
utc
om
es
1.
Art
icle
13
sig
ne
d
the
6
0th
An
niv
ers
ary
of
the
U
niv
ers
al
De
cla
ratio
n o
f H
um
an
Rig
hts
(U
NH
R)
on
line i
n J
an
uary
2008
and
h
as
actively
ad
vo
cate
d
its
en
forc
em
ent
by
addin
g
a
messa
ge
and
lin
k t
hat
co
mm
un
icate
s t
he
an
niv
ers
ary
via
our
sta
ff e
sig
natu
res a
nd v
ia o
ur
website p
ress s
ectio
n.
As o
ur
num
be
rs o
f w
eb
site v
iew
ers
ha
ve i
ncre
ased
(6,
771
in
July
to
11
, 36
3 in
D
ece
mb
er)
so
to
o h
as th
e
rea
ch
of
our
dis
se
min
ation
o
f aw
are
ness
of
hu
ma
n
righ
ts a
nd t
he
an
niv
ers
ary
.
1.1
2008 KPI: W
e w
ill
use our
wid
e
netw
ork
s
and
com
munic
ation
channels
(e
.g.
websites, pro
ducts
and s
erv
ices)
to
advocate
fo
r hum
an
rights
every
four m
onth
s.
2.
Art
icle
1
3
sig
ne
d
up
to
Am
ne
sty
In
tern
atio
na
l’s
‘Irr
ep
ressib
le’
ca
mpa
ign
in
Jan
ua
ry
2008
an
d
we
ha
ve
co
ntin
ued t
o s
ho
w s
up
port
thro
ug
h a
perm
an
ent
link o
n o
ur
web
site
tha
t e
xpo
se
s
censore
d
info
rmation
and
ra
ises
aw
are
ness o
f co
untr
ies w
ith r
estr
icte
d h
um
an
rig
hts
re
cord
s.
Th
e l
ink i
s u
pda
ted b
y I
rrep
ressib
le.info
and
allo
ws t
he
user
to
vie
w
con
ten
t w
hic
h
is
oth
erw
ise
sup
pre
ssed.
See
htt
p://w
ww
.art
icle
13.c
om
/A13
_O
urP
ress.a
sp.
This
co
nsta
nt
rem
inde
r en
co
ura
ge
s
supp
ort
fo
r in
cre
ase
d
aw
are
ness an
d a
ckn
ow
led
gm
en
t of
continu
ing h
um
an
righ
ts
ab
use
s
in
co
un
trie
s
whe
re
cen
sors
hip
is
still
app
lied.
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
4
3.
Art
icle
13
’s 2
00
8 w
eb
site
fea
ture
in
Augu
st
20
08 f
ocuse
d o
n
the H
um
an R
igh
ts d
ecla
ratio
n.
It e
xp
lore
d th
e re
alit
y an
d a
fr
am
ew
ork
for
impro
ve
men
t, t
he r
ole
of
bu
sin
ess,
the
sta
te’s
duty
to
p
rote
ct
hum
an
rights
, a
nd
the
ro
le
of
corp
ora
te
respo
nsib
ility
.
Vis
ito
rs to
ou
r w
ebsite
(3
6,
072 betw
ee
n A
ugu
st
an
d
De
cem
be
r 20
08
) w
ere
in
form
ed
of
the
is
su
es
of
uph
old
ing
Hu
ma
n R
igh
ts a
nd w
ere
pro
vid
ed
with
ca
se
stu
die
s o
f U
NG
C m
em
bers
.
4.
We p
oste
d a
n o
nlin
e p
ress r
ele
ase i
n N
ove
mber
2008
and
in
clu
ded th
e f
eatu
re i
n o
ur
mon
thly
new
sle
tter
to en
coura
ge
su
pport
fo
r th
e
Hum
an
Rig
hts
D
ecla
ration
and
re
info
rce
aw
are
ness o
f its 6
0th a
nn
ivers
ary
on
10
th N
ove
mbe
r 2
008.
Vie
wers
w
ere
fu
rther
en
coura
ged
to
un
ders
tan
d
the
imp
ort
an
ce
of
uph
old
ing
univ
ers
al
Hu
ma
n
Rig
hts
th
rou
gh e
xp
osure
to o
ur
new
sle
tter
an
d p
ress r
ele
ases
whic
h a
dvo
ca
ted
sup
po
rt.
1.2
Artic
le
13
support
and
respect
the
pro
tection
of
inte
rnationally
pro
cla
imed
Hum
an Rig
hts
and th
e freedom
of access to info
rmation.
In July
20
08,
we
re
vie
we
d and re
configure
d our
we
bsite to
ensure
its
co
mp
lian
ce
w
ith
th
e
W3C
A
cce
ssib
ility
In
itia
tive
Sta
ndard
20
08.
Th
is ha
s m
ean
t up
datin
g o
ur
page
fo
rmats
and
colo
urs
and p
rovid
ing a
n a
cce
ssib
ility
he
lp p
ag
e i
n o
rder
to p
rovid
e e
asy s
ite a
cce
ss to d
isab
led p
ers
on
s.
Th
is u
pdate
is i
n l
ine w
ith
the
Dis
ab
ility
Dis
crim
inatio
n
Act
(DD
A)
1995
an
d t
he
Worl
d W
ide
Web
Co
nso
rtiu
m’s
(W
3C
) W
eb
Acce
ssib
ility
In
itia
tive
(W
AI)
.
It
pub
licly
advocate
s a
nti-d
iscri
min
atio
n a
nd
fre
ed
om
of
acce
ss t
o
info
rmation.
It
ha
s
als
o
allo
wed
dis
ab
led
pers
on
s
to
more
e
asily
a
cce
ss
info
rmation
pert
inen
t to
H
um
an
R
igh
ts issue
s a
mon
gst
oth
ers
.
1.3
Artic
le 13 are
com
mitte
d to
susta
inable
and
eth
ical
pro
cure
ment sta
ndard
s.
We
ha
ve
str
ength
en
ed
ou
r polic
y
on
fair
an
d
su
sta
ina
ble
pro
cure
me
nt
in o
ur
Au
gu
st
200
8 a
nnu
al
po
licy u
pd
ate
. T
he
polic
y
exte
nds
acro
ss
su
pp
liers
, clie
nts
a
nd
oth
er
org
an
isation
s w
ith
in o
ur
su
pply
ch
ain
. W
e h
ave
don
e t
his
by
expre
ssin
g ou
r com
mitm
ent
in our
En
vir
onm
enta
l P
olic
y as
well
as e
nte
rin
g i
t in
to a
ll o
f ou
r sta
ff i
nd
uctio
n a
nd r
eport
ing
pro
ce
dure
s.
As
a
form
al
se
ction
in
our
polic
ies,
Art
icle
13
will
co
nsid
er
at
board
level an
y d
ecis
ion t
o w
ork
with
clie
nts
w
ho
se
core
b
usin
ess
mig
ht
possib
ly
be
con
sid
ere
d
une
thic
al. A
dditio
nally,
ou
r en
viro
nm
en
tal
po
licy h
as p
ut
in
pla
ce
pro
ced
ure
s,
su
ch
as
pro
cure
ment
tra
ckin
g
sh
eets
an
d
mon
thly
e
ne
rgy
con
sum
ptio
n
rep
ort
ing,
advocatin
g h
um
an a
nd la
bour
rig
hts
a
long th
e su
pply
ch
ain
.
Princip
le 2
:
Busin
ess S
hould
Ensure
That They A
re N
ot Com
plicit In H
um
an R
ights
Abuses
A b
rief description o
f our Pro
cesses o
r Syste
ms s
upported b
y c
om
pany p
olicy
Human rights management system
– A
rtic
le 1
3 s
upp
ort
inte
rna
tio
na
lly a
ccla
imed
hum
an r
ights
thro
ugh
exp
licit m
en
tio
n i
n o
ur
polic
ies t
hat
co
mm
it A
rtic
le 1
3 t
o
dem
on
str
ate
a
ctive
le
aders
hip
, in
spir
ing o
thers
to
d
o th
e sam
e,
su
ch th
at
hu
man rig
hts
set
the m
inim
um
sta
ndard
fo
r th
e G
roup
’s su
pp
ly cha
in p
erf
orm
ance.
Add
itio
nally
, po
licie
s a
re r
evie
wed,
upd
ate
d a
nd c
om
mu
nic
ate
d o
n a
n a
nn
ua
l ba
sis
to e
nsure
co
mpa
ny c
om
plia
nce
, ra
ise a
wa
ren
ess a
nd i
dentify
new
wa
ys t
o
su
pport
and
re
sp
ect th
e p
rote
ctio
n o
f hu
ma
n r
ights
.
Policies:
� S
usta
ina
bili
ty P
olic
y
� D
ivers
ity a
nd E
qua
l O
pport
unitie
s P
olic
y
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
5
� H
ealth
an
d S
afe
ty P
olic
y
� I
nte
gri
ty P
olic
y
� S
up
ply
Chain
Polic
y
� C
lient
En
gag
em
ent
Polic
y
� E
nviro
nm
enta
l P
olic
y
� F
air
Co
mm
erc
ial T
erm
s P
olic
y
Actions im
ple
mente
d in 2
008 &
measura
ble
results o
r outc
om
es through advocacy, dissemination of information, awareness raising, and in-house and
public initiatives
2008 K
PI / Com
mitm
ent
Action
Results a
nd / o
r O
utc
om
es
2.1
2008
KPI:
Artic
le
13
are
com
mitte
d
to
susta
inable
and
eth
ical
pro
cure
ment
sta
ndard
s
that
support
local
busin
esses
and
the
com
munity,
reduce
environm
enta
l im
pacts
from
transportation,
and
reduce
the
risk of
supportin
g hum
an rights
abuses.
Art
icle
13 a
dd
ed a
n I
nte
gri
ty C
lau
se t
o a
ll clie
nt, s
upplie
r, a
nd
asso
cia
te
agre
em
ents
in
F
eb
ruary
20
08.
Th
is
was
co
mm
unic
ate
d v
ia e
ma
il to
all
Art
icle
13 m
em
be
rs a
nd c
lients
at th
e t
ime
of
entr
y.
Th
e a
dd
itio
n of
the In
teg
rity
C
lau
se
to
our
term
s an
d
co
nditio
ns
rais
es
aw
are
ness
in
our
netw
ork
of
our
co
mm
itm
ent
to th
e pro
tection of
hu
ma
n ri
ghts
. It
a
lso
sh
ow
s a
ctive
le
ad
ers
hip
in
com
mittin
g o
ur
clie
nts
a
nd
w
ide
r netw
ork
s e
nte
ring
in
to a
n a
gre
em
ent
with A
rtic
le
13 t
o a
dhere
to t
he in
teg
rity
of h
um
an r
ights
.
2.3
100%
of
the offic
e supplies
and gro
ceries to
be fa
ir trade
and,
where
th
is is
not
possib
le,
from
eth
ical
suppliers
, lo
cal
suppliers
and
recycle
d
or
susta
inable
sourc
es.
Art
icle
13 a
im f
or
10
0%
of
our
off
ice s
up
plie
s a
nd g
roceri
es t
o
be f
air t
rade
an
d,
where
this
is n
ot
po
ssib
le,
we w
ill s
ourc
e
pro
du
cts
fro
m e
thic
al su
pp
liers
, lo
cal sup
plie
rs a
nd r
ecycle
d o
r su
sta
ina
ble
sou
rces.
We
con
du
ct
off
ice
audits
of
all
off
ice
su
pplie
s
and
pro
du
cts
to
m
on
itor
and
rep
ort
on
our
pro
cure
me
nt
every
fo
ur
mo
nth
s.
Over
2008,
Art
icle
13
a
ch
ieved
a
de
cre
ase
in
o
ve
rall
use
of
non-f
air
traded
pro
cure
me
nt
(0%
),
non-l
oca
lly
so
urc
ed
(2
6.4
%)
and
no
n-e
thic
al
(16
.7%
) pro
cure
me
nt.
Th
ese
fig
ure
s
inclu
de
all
pro
du
cts
, m
ea
nin
g
the
rem
ain
ing
pro
cure
me
nt
is
not
availa
ble
fr
om
o
ur
pre
ferr
ed
so
urc
es.
Th
is
is
the
firs
t year
we
ha
ve
mon
itore
d p
rocu
rem
en
t in
these c
ate
gori
es a
nd t
hus w
ill
use
the
be
low
fig
ure
s to r
ep
ort
ag
ain
st
in 2
009.
Pro
cure
ment Sourc
es
0
20
40
60
80
10
0
12
0
Ap
ril
Au
gu
st
De
ce
mb
er
Audit M
onth
Procurement percentage
Fa
ir t
rad
e
Eth
ica
l
Lo
ca
l
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
6
2.2
Artic
le 13 ensure
s it is
not
com
plicit
in
Hum
an
Rig
hts
abuses
and
advocate
s
the
elim
ination
of
HR
abuses
to
oth
ers
.
In A
ugu
st
20
08,
we c
ondu
cte
d o
ur
an
nu
al
upda
te o
f polic
ies
and
we
co
ntinu
ally
pra
ctice
a p
olic
y o
f fa
ir t
reatm
ent
an
d e
qua
l opp
ort
un
ity
for
all
sta
ff,
clie
nts
, a
sso
cia
tes
an
d
oth
er
sta
kehold
ers
. T
hro
ug
h sta
ff div
ers
ity an
d hea
lth
an
d safe
ty
mea
sure
s,
we
active
ly s
ee
k t
o e
nsure
th
e p
rote
ctio
n o
f hum
an
righ
ts a
nd
pre
ven
t o
ccurr
ence
s o
f a
bu
se.
We re
vie
w ea
ch
clie
nt
and
b
rief
to
en
sure
th
at
the
co
mpa
ny
up
hold
s
the
pro
tection o
f h
um
an r
ights
in its
activitie
s a
nd w
ork
ing
s.
Inte
rna
lly,
a d
ed
icate
d m
em
ber
of
sta
ff m
on
itors
our
ow
n
pra
ctice m
on
thly
by r
evie
win
g a
nd u
pd
ating
our
Hea
lth
and
Safe
ty syste
m a
s w
ell
as our
Inve
sto
rs in
Pe
ople
sta
nd
ard
(r
enew
ed
No
ve
mbe
r 2
008)
to
en
sure
th
e
upkeep
of
our
po
licie
s a
nd o
ther
hu
ma
n r
ights
re
late
d
sta
nd
ard
s a
nd p
roced
ure
s.
Princip
le 3
:
Busin
ess S
hould
Uphold
The F
reedom
Of Associa
tion A
nd T
he E
ffective R
ecognitio
n O
f The R
ight To C
ollective B
arg
ain
ing
A b
rief description o
f our Pro
cesses o
r Syste
ms s
upported b
y c
om
pany p
olicy
Human Resource management system
– A
rtic
le 1
3 o
pe
rate
a c
om
ple
tely
tra
nsp
are
nt
and a
cco
unta
ble
hu
man r
eso
urc
es s
yste
m.
All
sta
ff a
re g
iven a
fu
ll in
duction
that
involv
es t
rain
ing a
nd d
eve
lopm
ent,
he
alth a
nd
safe
ty,
environ
men
tal pra
ctice
and e
mp
loye
e c
on
ditio
ns.
Art
icle
13 a
lso
ope
rate
a r
egula
r re
vie
w a
nd a
sse
ssm
ent
for
ea
ch e
mp
loye
e s
uppo
rted b
y in-h
ou
se
co
achin
g c
on
du
cte
d o
n a
we
ekly
ba
sis
by o
ne o
f th
e d
ire
cto
rs o
r th
eir m
ana
ger.
Sta
ff a
re a
ctively
en
co
ura
ge
d t
o p
art
icip
ate
in
de
cis
ion m
akin
g a
nd a
re r
egu
larl
y i
nvolv
ed
in c
om
pan
y s
trate
gy.
In N
ovem
ber
200
8 w
e s
ucce
ssfu
lly
rene
wed o
ur
Inve
sto
r in
Pe
ople
sta
nda
rd a
nd I
SO
90
01.
We
have ta
ken o
ur
com
mitm
en
t to
em
plo
yee
en
gag
em
ent
eve
n fu
rther
by e
nha
ncin
g o
ur
form
al ch
ann
els
of co
mm
un
ication a
nd
go
vern
an
ce s
tru
ctu
res.
Policies:
�
Su
sta
ina
bili
ty P
olic
y
�
Div
ers
ity a
nd
Equa
l O
pp
ort
unitie
s P
olic
y
�
Health a
nd S
afe
ty P
olic
y
�
Tra
inin
g a
nd D
eve
lop
ment
Polic
y
�
Inte
gri
ty P
olic
y
�
Sup
ply
Cha
in P
olic
y
�
Clie
nt
En
ga
gem
ent
Polic
y
�
Fa
ir C
om
merc
ial T
erm
s
�
Asso
cia
tes C
onta
ct
Str
ate
gy
Actions im
ple
mente
d in 2
008 &
measura
ble
results o
r outc
om
es through advocacy, dissemination of information, awareness raising, and in-house and
public initiatives
2008 K
PI / Com
mitm
ent
Action
Results a
nd / o
r O
utc
om
es
3.1
Artic
le 13 is
com
mitte
d to
engagin
g
its
sta
ff,
netw
ork
, suppliers
, and c
lients
.
Art
icle
1
3 upd
ate
d its in
duction
p
roce
dure
s in
A
pri
l 20
08 to
fo
rma
lly
inclu
de
our
envir
onm
en
tal
pra
ctice,
train
ing
an
d
develo
pm
en
t, h
ealth
an
d s
afe
ty a
nd e
mp
loym
en
t co
nd
itio
ns.
It
is o
ur
aim
to h
ave a
ll sta
ff a
ware
and c
onscio
us o
f A
rtic
le 1
3’s
co
mm
itm
ent
to e
mp
loyee
eng
age
men
t, c
ha
nne
ls o
f possib
le
As a
re
su
lt o
f ou
r u
pda
ted
in
ductio
n p
roce
du
res w
e c
an
pro
vid
e
fully
tr
an
sp
are
nt
evid
ence
of
all
recru
itm
en
t,
em
plo
ym
ent
ach
ieve
me
nts
and
te
rmin
atio
ns.
As p
art
of
this
up
date
Art
icle
13
re
ce
ntly
imple
me
nte
d r
ecru
itm
ent
pro
ce
dure
s th
at
inclu
de a
lis
t of
aim
s,
ob
jective
s,
an
d
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
7
action
, an
d u
pho
ldin
g t
he
fre
edo
m o
f a
ssocia
tio
n.
re
spo
nsib
ilitie
s
and
an
action
p
lan
on
how
be
st
to
ach
ieve b
oth
em
plo
ye
e a
nd
em
plo
ye
r e
xp
ecta
tio
ns.
3.2
A
rtic
le 1
3 h
eld
th
e t
hir
d o
f th
eir r
egu
lar
netw
ork
ing
eve
nts
for
sta
ff,
clie
nts
, asso
cia
tes
an
d
su
pp
liers
in
A
pri
l 2
008.
It
pro
vid
ed a
n in
form
al chan
ce f
or
all
ind
ivid
uals
an
d c
om
pa
nie
s
work
ing
w
ith
A
rtic
le
13
to
ne
two
rk
in
a
pro
fessio
nal
an
d
transpare
nt m
an
ner.
We
rece
ived
very
po
sitiv
e
fee
db
ack
from
a
ll w
ho
atte
nded
Art
icle
13’s
netw
ork
ing
event.
It
was n
ote
d t
hat
the e
ve
nin
g pro
vid
ed
a g
reat
oppo
rtu
nity to
be
furt
her
involv
ed
in a
ll a
spe
cts
of
Art
icle
13
’s w
ork
ings a
s w
ell
as
str
en
gth
enin
g th
e tr
an
spare
ncy of
ou
r va
st
netw
ork
of
su
pplie
rs, a
sso
cia
tes a
nd c
lient
ba
se
.
3.3
In
Octo
ber
20
08 A
rtic
le 1
3 r
e-in
trod
uced a
pro
cedure
where
by
mana
ge
ment
form
ally
upd
ate
s a
ll sta
ff o
n c
lien
t dea
lings,
ke
y
co
nta
cts
, and
o
ther
rele
van
t bu
sin
ess
str
ate
gie
s.
The
se
m
eeting
s ta
ke
pla
ce o
n a
m
onth
ly ba
sis
a
nd a
llow
sta
ff to
que
ry,
cla
rify
and
con
trib
ute
thro
ug
h a
fo
rma
l co
mm
unic
ation
ch
anne
l u
ph
eld
by s
en
ior
manag
em
ent.
As a
re
su
lt o
f our
new
ly r
e-i
ntr
od
uce
d m
onth
ly m
eetin
gs
sta
ff
are
b
ett
er
info
rmed
, m
ore
in
volv
ed,
and
hig
hly
m
otiva
ted in
a
lmost
all
bu
sin
ess a
ctivitie
s.
In a re
ce
nt
se
ssio
n i
t w
as n
ote
d t
ha
t th
is a
ctio
n ha
s i
ntr
od
uce
d a
se
nse
o
f re
sp
on
sib
ility
a
nd
invo
lve
me
nt
within
a
nd
am
on
g te
am
me
mbers
.
3.4
A
rtic
le 1
3 o
pera
te a
co
ach
ing c
ultu
re w
hic
h a
llow
s e
mplo
ye
es
and
ma
na
ge
me
nt
to r
eg
ula
rly c
om
mu
nic
ate
issu
es,
pro
ble
ms
and
are
as o
f e
xce
llence.
It a
lso o
ffe
rs a
chan
ce
fo
r e
mp
loye
es
to a
sk q
uestio
ns,
sha
re t
heir
opin
ions a
nd
be
in
vo
lve
d f
urt
her
in t
he
busin
ess a
ppro
ach.
Our
coa
ch
ing
cultu
re
is
a
sig
nific
ant
co
mm
unic
atio
n
ch
anne
l fo
r a
ll sta
ff,
inclu
din
g
man
agem
en
t,
an
d
pro
vid
es
op
port
un
ity
for
reco
gn
itio
n,
pro
ble
m
so
lvin
g,
co
nflic
t re
solu
tion,
an
d s
kill
s d
evelo
pm
ent.
It
is p
ractise
d
reg
ard
less of
positio
n or
pro
ject, a
nd
e
na
ble
s sta
ff to
w
ork
th
roug
h is
sue
s a
nd p
roje
cts
p
rogre
ssiv
ely
w
hils
t bein
g s
up
po
rte
d a
nd e
ncou
raged
by t
op
ma
na
gem
ent.
3.5
S
ince J
uly
20
08,
Art
icle
13
have d
eve
lop
ed a
nd i
mp
lem
ente
d
an
ong
oin
g
co
nta
ct
str
ate
gy
with
asso
cia
tes.
This
in
vo
lve
s
furt
her
enga
ge
me
nt
thro
ugh
ph
one
ca
lls,
em
ails
, upda
tes,
revie
w a
nd
evalu
atio
n o
f pro
ce
dure
s,
and
calls
for
co
ntr
ibution
to
our
info
rmatio
n p
ort
als
.
By
end
D
ecem
ber
20
09
, A
rtic
le
13
con
tacte
d
all
asso
cia
tes w
ho
sig
ne
d up
b
efo
re 20
08 a
nd re
vie
we
d
and
u
pda
ted all
are
as o
f exp
ert
ise
a
nd fe
ed
ba
ck.
We
als
o c
on
du
cte
d a
surv
ey in
Novem
ber
20
08
, fe
ed
ing t
he
respo
nse
s in
to o
ur
20
09 c
onta
ct
str
ate
gy.
Princip
le 4
:
Busin
ess S
hould
Support T
he E
lim
ination O
f All F
orm
s O
f Forc
ed A
nd C
om
puls
ory
Labour
A b
rief description o
f our Pro
cesses o
r Syste
ms s
upported b
y c
om
pany p
olicy
Labour practices management system
– A
rtic
le 1
3 o
pera
te a
com
ple
tely
tra
nspare
nt
an
d a
cco
unta
ble
la
bour
pra
ctice
s m
anag
em
en
t syste
m.
All
sta
ff a
re in
vo
lved
in a
re
gu
lar
up
date
an
d r
evie
w o
f jo
b d
escri
ptio
ns,
bi-
annua
l re
vie
ws o
f e
mp
loye
r a
nd e
mp
loyee
sa
tisfa
ction,
and
fully
equ
al tr
ain
ing a
nd
develo
pm
ent
opp
ort
un
itie
s.
Art
icle
13 a
lso o
pera
te a
re
gu
lar
revie
w a
nd a
ssessm
ent
for
ea
ch
em
plo
ye
e s
upp
ort
ed b
y in
-hou
se c
oa
ch
ing
co
ndu
cte
d o
n a
we
ekly
ba
sis
by o
ne
of
the d
ire
cto
rs o
r th
eir lin
e m
an
age
r.
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
8
Policies:
�
Su
sta
ina
bili
ty P
olic
y
�
Div
ers
ity a
nd
Equa
l O
pp
ort
unitie
s P
olic
y
�
Health a
nd S
afe
ty P
olic
y
�
Tra
inin
g a
nd D
eve
lop
ment
Polic
y
�
Inte
gri
ty P
olic
y
�
Sup
ply
Cha
in P
olic
y
�
Clie
nt
En
ga
gem
ent
Polic
y
�
Fa
ir C
om
merc
ial T
erm
s
Actions im
ple
mente
d in 2
008 &
measura
ble
results o
r outc
om
es through advocacy, dissemination of information, awareness raising, and in-house and
public initiatives
2008 K
PI / Com
mitm
ent
Action
Results a
nd / o
r O
utc
om
es
4.1
2008 KPI: W
e w
ill
aim
fo
r
100%
of
the offic
e supplies and
gro
ceries to
be fa
ir trade and,
where
this
is n
ot possib
le, w
e w
ill
sourc
e
pro
ducts
from
eth
ical
suppliers
, lo
cal
suppliers
and
from
re
cycle
d
or
susta
inable
sourc
es.
Each purc
hase w
ill
be
reported in the p
urc
hase tra
ckin
g
spre
adsheet.
Art
icle
13 p
ractice a
po
licy,
an
d u
ph
old
sta
nd
ard
s o
f bu
yin
g
pro
du
cts
, th
at
actively
contr
ibute
to t
he e
limin
atio
n o
f a
ll fo
rms
of
co
mp
uls
ory
a
nd
forc
ed
la
bour.
T
his
is
e
nte
red
into
o
ur
polic
ies an
d co
mm
un
icate
d to
sta
ff o
n a re
gu
lar
ba
sis
. W
e
co
ndu
ct
regu
lar
off
ice a
ud
its o
f all
offic
e s
up
plie
s a
nd p
rodu
cts
and
m
onitor
and
re
port
on
our
pro
cure
ment
every
th
ree
m
onth
s.
In a
ll po
ssib
le c
ase
s w
e c
hoo
se f
airly
tra
ded p
rodu
cts
, fr
om
su
sta
inable
so
urc
es,
recycle
d
or
recycla
ble
so
urc
es,
and
fro
m s
ma
ll or
local b
usin
esse
s.
Ove
r 2
00
8,
Art
icle
13
achie
ved
a
de
cre
ase
in
the
use
o
f n
on-
eco
logic
al (1
6%
), n
on-r
ecycle
d (
11.7
%),
no
n-s
usta
ina
bly
so
urc
ed
(18
.2%
), a
nd n
on-f
air tra
ded (
0%
) pro
du
cts
.
Offic
e s
upplies (perc
enta
ge)
02
04
06
08
01
00
12
0
Fa
ir t
rad
e
Su
sta
ina
ble
Re
cy
cle
d
Ec
olo
gic
al
Percentage of procurement
Type o
f pro
cure
ment
De
ce
mb
er
Au
gu
st
Ap
ril
4.2
A
rtic
le 1
3 a
ctive
ly p
art
icip
ate
d i
n F
airtr
ad
e F
ort
nig
ht
fro
m 2
5th
Febru
ary
to 9
th M
arc
h 2
00
8 b
y a
dd
ing
a s
ign
atu
re b
anner
on
all
Art
icle
13
’s s
taff
em
ails
. O
ne m
em
be
r o
f sta
ff a
lso p
repa
red
fa
ir t
rade
‘g
ood
y b
ags’ fo
r all
Art
icle
13
sta
ff a
nd
pro
mote
d t
he
ch
oic
e
of
bu
yin
g
fair
tra
de
thro
ug
h
em
ail
com
mu
nic
atio
n,
offic
e p
oste
rs a
nd
sig
nag
e,
and verb
al
dis
cu
ssio
n o
f eth
ica
l co
nsu
me
rism
. A
s
part
of
ou
r contr
ibu
tion
to
F
airtr
ade
F
ort
nig
ht,
Art
icle
1
3
advoca
ted
fair
tr
ade
pro
du
cts
a
nd
in
itia
tive
s t
o a
ll p
eo
ple
in
co
mm
unic
atio
n w
ith u
s.
Over
the 1
4 d
ay
peri
od a
ll em
ails
se
nt
from
Art
icle
13
sta
ff m
em
bers
ga
ve t
he
lin
k t
o t
he
Fa
irtr
ad
e w
ebsite
an
d
encoura
ged
th
e f
air t
rade
co
nsu
me
r cho
ice
. A
s a
re
sult
of
dis
cu
ssio
n w
ithin
the
in-h
ou
se t
eam
, our
co
mm
itm
ent
to fa
ir p
rocu
rem
ent
was a
lso s
tre
ngth
en
ed
.
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
9
4.3
A
s p
art
of
our
com
mitm
ent
to p
rovid
ing
work
experie
nce
and
gra
du
ate
pla
ce
men
ts,
Art
icle
13 p
rovid
e a
con
sis
tent
op
en
ing
for
an in
tern
to jo
in t
he t
ea
m.
In 2
00
8 w
e h
oste
d t
hre
e inte
rns,
one
a c
an
did
ate
fro
m t
he
Leon
ard
o D
e V
inci
pro
gra
mm
e,
to
join
ou
r org
anis
atio
n f
or
six
mo
nth
s.
The
pro
gra
mm
e a
ims t
o
incre
ase t
he
tra
nsfe
r of
pro
fessio
na
l skill
s a
cro
ss a
nd b
etw
een
easte
rn
and
w
este
rn
Euro
pe
a
nd
str
en
gth
en
bu
sin
ess
rela
tion
s.
In th
is w
ay w
e a
re c
urr
en
tly c
ontr
ibutin
g t
o t
he a
im o
f gre
ate
r co
opera
tio
n a
nd d
eve
lop
me
nt
of
se
rvic
es a
nd s
ecto
r exp
erie
nce w
ith
in a
nd
acro
ss E
uro
pe.
Our
inte
rnsh
ip
pla
ce
me
nt
sch
em
e
has
pro
vid
ed
extr
em
ely
p
ositiv
e fe
ed
ba
ck,
con
firm
ing
th
at
Art
icle
13
str
ive
to
su
pp
ort
th
e
pro
fessio
nal
and
pers
on
al
develo
pm
en
t of
ea
ch in
tern
. In
20
08 w
e hoste
d th
ree
in
tern
s,
on
e o
f w
ho
m g
ave
th
e f
ollo
win
g f
ee
dba
ck:
"My
tim
e at Artic
le 1
3 h
as afford
ed m
e a d
iffe
rent per
spec
tive
of th
e ro
le o
f busi
nes
s in
dev
elopm
ent and e
nvi
ronm
enta
l
issu
es; I now a
ppre
cia
te to a
far gre
ate
r le
vel th
e im
port
ance
of business
-led d
evel
opm
ent and the
role
indep
enden
t
org
anis
ations (s
uch a
s Artic
le 1
3) ca
n p
lay.
"
4.4
A
rtic
le 1
3 c
on
du
ct
regu
lar
bra
insto
rmin
g s
essio
ns f
or
all
sta
ff
mem
bers
to
in
cre
ase
their
un
ders
tan
din
g
of
the
G
loba
l C
om
pact’s pri
ncip
les a
s w
ell
as th
eir
un
de
rsta
ndin
g of
their
ro
le
in
em
bed
din
g
the
p
rin
cip
les
in
the
org
anis
atio
n.
Add
itio
nally
we a
im t
o c
reate
a f
ee
ling o
f re
al
invo
lvem
en
t in
th
e
pro
ce
ss
by
whic
h
we
uph
old
our
com
mitm
en
t to
th
e
UN
GC
.
As p
art
of
our
em
plo
yee
engag
em
ent
syste
m i
n 2
00
8,
Art
icle
1
3
org
an
ised
a
bra
insto
rmin
g
se
ssio
n
that
allo
wed a
ll te
am
m
em
bers
, re
ga
rdle
ss o
f p
ositio
n,
to
co
ntr
ibu
te
idea
s
and
op
inio
ns
to
ou
r n
ew
U
NG
C
str
ate
gy.
In
Jun
e
200
8
our
inte
rn
org
an
ise
d
an
d
facili
tate
d
a
bra
insto
rmin
g
se
ssio
n
on
n
ew
an
d
inn
ovative i
de
as t
o a
ctio
n o
ur
com
mitm
en
t to
the U
NG
C
prin
cip
les t
hro
ugh
to J
une
20
09.
Th
is w
as r
epe
ate
d i
n
No
vem
be
r to
refr
esh a
nd r
evis
e a
ction
s a
nd t
arg
ets
for
200
9.
Princip
le 5
:
Busin
ess S
hould
Support T
he E
ffective A
bolition O
f Child L
abour
A b
rief description o
f our Pro
cesses o
r Syste
ms s
upported b
y c
om
pany p
olicy
Labour practices management system
– A
rtic
le 1
3 o
pera
te a
com
ple
tely
tra
nspare
nt
an
d a
cco
unta
ble
la
bour
pra
ctice
s m
an
ag
em
en
t syste
m.
All
sta
ff a
re in
vo
lved
in a
re
gu
lar
up
date
an
d r
evie
w o
f jo
b d
escri
ptio
ns,
bi-
annua
l re
vie
ws o
f e
mp
loye
r a
nd e
mp
loyee
sa
tisfa
ction,
and
fully
equ
al tr
ain
ing a
nd
develo
pm
ent
opp
ort
un
itie
s.
Art
icle
13 a
lso o
pera
te a
re
gu
lar
revie
w a
nd a
ssessm
ent
for
ea
ch
em
plo
ye
e s
upp
ort
ed b
y in
-hou
se c
oa
ch
ing
co
ndu
cte
d o
n a
we
ekly
ba
sis
by o
ne
of
the d
ire
cto
rs o
r th
eir lin
e m
an
age
r.
Policies:
�
Su
sta
ina
bili
ty P
olic
y
�
Div
ers
ity a
nd
Equa
l O
pp
ort
unitie
s P
olic
y
�
Health a
nd S
afe
ty P
olic
y
�
Tra
inin
g a
nd D
eve
lop
ment
Polic
y
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
10
�
Inte
gri
ty P
olic
y
�
Sup
ply
Cha
in P
olic
y
�
Clie
nt
En
ga
gem
ent
Polic
y
�
Fa
ir C
om
merc
ial T
erm
s
Actions im
ple
mente
d in 2
008 &
measura
ble
results o
r outc
om
es through advocacy, dissemination of information, awareness raising, and in-house and
public initiatives
2008 K
PI / Com
mitm
ent
Action
Results a
nd / o
r O
utc
om
es
Art
icle
13
ad
vo
ca
ted t
he
pri
ncip
les o
f U
niv
ers
al C
hild
’s D
ay
wh
ich su
pport
s th
e ri
ghts
, pro
tection an
d w
elfare
of
the
ch
ild.
Th
is i
nclu
des o
ur
ad
vo
ca
cy f
or
the e
limin
atio
n o
f a
ll ch
ild la
bour
an
d lin
ks to
M
DG
2 –
th
e rig
ht
for
ch
ildre
n
every
wh
ere
to
be a
ble
to c
om
ple
te a
full
cours
e o
f pri
mary
scho
olin
g,
and
MD
G 4
- t
o r
ed
uce
th
e u
nd
er-
five m
ort
alit
y
rate
.
We to
ok th
ree a
ctio
ns:
-
We p
oste
d a
sig
natu
re a
nd
lin
ks o
n o
ur
em
ails
to o
ur
entire
netw
ork
;
- W
e p
oste
d i
nfo
rmation
an
d a
wa
rene
ss r
ais
ing
ma
teri
al
on o
ur
website
(w
hic
h r
ece
ived o
ver
9,0
00 h
its o
ver
the
m
onth
);
- O
ur
in-h
ouse t
ea
m w
atc
he
d s
hort
film
s i
n t
he o
ffic
e t
o
rais
e
in-h
ou
se
a
ware
ne
ss
an
d
dis
se
min
ate
fu
rth
er
info
rmation (
se
e lin
ks).
http:/
/ww
w.ilo
.org
/pub
lic/e
nglis
h/b
ure
au
/inf/
wda
cl/e
nglis
h.h
tm
http:/
/uk.y
outu
be
.co
m/v
iew
_pla
y_
list?
p=
38
93
89D
C1E
38
E57
7
http:/
/ww
w.e
ti-t
en.o
rg/f
irstd
eca
de
.htm
l
In
Octo
ber
20
08,
as
pa
rt
of
Art
icle
1
3’s
volu
nte
eri
ng
pro
gra
mm
e,
thre
e m
em
be
rs o
f sta
ff ga
ve th
eir tim
e a
nd
exp
ert
ise t
o o
rga
nis
atio
ns d
ed
icate
d t
o t
he d
eve
lopm
ent
of
ch
ildre
n a
nd s
upp
ort
ing
th
e e
rad
ica
tion o
f C
hild
La
bour.
In
Octo
be
r 20
08 on
e te
am
m
em
be
r w
ork
ed on
S
ave
th
e
Child
ren
’s cam
pa
ign ‘C
ou
ntd
ow
n to
C
op
enh
age
n’, anoth
er
me
mb
er
wo
rke
d
with
In
sp
irin
g
Futu
res
Fou
nd
ation
o
n
sup
port
ing c
hild
ren’s
pro
fessio
nal de
ve
lop
men
t, a
nd
the t
hir
d
me
mb
er
eng
age
d w
ith
Ch
ristian
Aid
an
d t
heir
work
aro
un
d
alle
via
tin
g c
hild
po
ve
rty.
5.1
2008 K
PI: W
e w
ill use o
ur
wid
e n
etw
ork
s a
nd
com
munic
ation c
hannels
(e.g
.
websites, pro
ducts
and
serv
ices) to
advocate
for la
bour
rights
and/o
r partic
ipate
in a
n
org
anis
ed c
am
paig
n.
One
of
Art
icle
13
’s d
ire
cto
rs s
ign
ed t
he B
usin
ess C
all
to
Actio
n f
or
the M
ille
nn
ium
Deve
lopm
ent
Goa
ls o
n b
eha
lf o
f th
e A
rtic
le 1
3 G
rou
p in
Ma
y 200
8.
We h
ave
als
o f
urt
he
r in
tegra
ted
the
MD
Gs
into
our
bu
sin
ess
activitie
s
by
de
dic
ating a
t le
ast
one a
ction t
o e
ach
go
al.
In s
upport
of
the e
ight
MD
Gs a
nd t
he w
ays in w
hic
h b
usin
ess
can
com
mit
to
meeting
them
, w
e
ha
ve
desig
na
ted
on
e
me
mb
er
of
sta
ff t
o r
ese
arc
h,
com
mun
icate
and in
vo
lve A
rtic
le
13 in
at
lea
st
one
goa
l e
very
m
onth
. O
ur
200
9 str
ate
gy
fea
ture
s a
ction
s lo
cally a
nd g
loba
lly th
at
su
pp
ort
chari
tie
s
and p
rogra
mm
es c
ontr
ibu
ting
to
the
ab
olit
ion o
f ch
ild l
ab
our
as w
ell
as c
hild
hu
ng
er,
po
vert
y a
nd illi
tera
cy.
5.2
Artic
le 1
3 c
om
mits to
inte
gra
ting the M
ille
nniu
m
Develo
pm
ent goals
into
our
advocacy a
ctions a
nd s
upport.
Art
icle
13’s
directo
r Ja
ne
Fio
na C
um
min
g,
atte
nde
d t
he A
ll P
arl
iam
en
tary
Gro
up o
n C
orp
ora
te R
espo
nsib
ility
in J
un
e
20
08
. T
he G
rou
p's
m
ain
aim
is
to
p
rom
ote
d
eb
ate
a
nd
un
ders
tand
ing
of
corp
ora
te
so
cia
l a
nd
envir
on
menta
l re
spo
nsib
ility
a
mo
ng
parl
iam
enta
rian
s,
inclu
din
g
all
ele
me
nts
of la
bou
r rig
hts
.
In t
he f
ollo
w u
p t
o t
he A
ll P
arl
iam
enta
ry G
rou
p m
ee
ting
on
corp
ora
te r
esp
on
sib
ility
, key issue
s t
ha
t w
ere
dis
cu
sse
d w
ere
th
e
nee
d
for
a
bro
ad
sta
ke
hold
er
ap
pro
ach
an
d
inclu
siv
en
ess.
This
ran
ged
fro
m s
take
ho
lde
r in
volv
em
ent
in
the
de
sig
n f
or
eng
agem
en
t, t
o a
dee
p u
nd
ers
tand
ing o
f th
e
requ
ire
d c
onn
ection
s t
o d
eliv
er
a s
ense o
f continu
ity.
Art
icle
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
11
13 s
upp
ort
th
is v
iew
in
tern
ally
thro
ugh t
he p
olic
ies lis
ted,
an
d
active
ly
pro
mote
s
form
al
sta
kehold
er
eng
ag
em
en
t an
d
assura
nce
of
labo
ur
pra
ctice
s in
the
su
pply
ch
ain
in
ou
r clie
nt
work
. S
ee
ou
r D
ive
rsity
an
d
Eq
ua
l O
pport
un
itie
s
Polic
y,
Tra
inin
g a
nd D
eve
lopm
ent
Po
licy,
Sup
ply
Ch
ain
Po
licy,
an
d
Clie
nt
En
gag
em
ent
Po
licy.
Princip
le 6
:
Busin
ess S
hould
Support T
he E
lim
ination O
f Dis
crim
ination In R
espect Of Em
plo
ym
ent And O
ccupation
A b
rief description o
f our Pro
cesses o
r Syste
ms s
upported b
y c
om
pany p
olicy
Human Resource management system
– A
rtic
le 1
3 o
pe
rate
a c
om
ple
tely
tra
nsp
are
nt
and a
cco
unta
ble
hu
man r
eso
urc
es s
yste
m.
All
sta
ff a
re g
iven a
fu
ll in
duction
that
involv
es t
rain
ing a
nd d
eve
lop
me
nt, h
ea
lth a
nd s
afe
ty,
en
viro
nm
enta
l pra
ctice
, and
em
plo
ye
e c
on
ditio
ns.
We o
pera
te a
re
gu
lar
revie
w a
nd a
sse
ssm
ent
for
ea
ch
em
plo
yee s
upp
ort
ed b
y w
eekly
in-h
ouse c
oa
ch
ing c
ondu
cte
d b
y o
ne o
f th
e d
ire
cto
rs o
r th
eir l
ine m
an
ager.
Sta
ff a
re a
ctive
ly e
ncoura
ged t
o p
art
icip
ate
in
de
cis
ion
m
akin
g a
nd
are
reg
ula
rly i
nvo
lved
in
com
pa
ny s
trate
gy.
In 2
00
8 w
e r
en
ew
ed o
ur
Inve
sto
r in
Pe
ople
sta
nd
ard
and t
ook o
ur
co
mm
itm
ent
to e
mp
loye
e e
nga
ge
me
nt
eve
n fu
rth
er
by e
nha
ncin
g o
ur
chan
ne
ls f
or
com
mun
icatio
n a
nd g
overn
ance
str
uctu
res.
Policies:
Su
sta
ina
bili
ty P
olic
y
Div
ers
ity a
nd E
qua
l O
pport
un
itie
s P
olic
y
He
alth
an
d S
afe
ty P
olic
y
Tra
inin
g a
nd D
eve
lop
men
t P
olic
y
Inte
gri
ty P
olic
y
Sup
ply
Chain
Po
licy
Clie
nt
En
gag
em
ent
Polic
y
Fair C
om
merc
ial T
erm
s
Actions im
ple
mente
d in 2
008 &
measura
ble
results o
r outc
om
es through advocacy, dissemination of information, awareness raising, and in-house and
public initiatives
2008 K
PI / Com
mitm
ent
Action
Results a
nd / o
r O
utc
om
es
6.1
2008 KPI: O
ur
sta
ff w
ill
be
offere
d a “fe
el
good” m
om
ent
twic
e th
roughout
the year
(e.g
. dis
counte
d m
assage).
Add
itio
nally
, A
rtic
le 1
3 a
dvoca
te t
he
wellb
ein
g o
f all
sta
ff a
nd
are
co
mm
itte
d t
o o
ffe
ring a
‘fe
el go
od
’ m
om
en
t a
t le
ast
twic
e a
ye
ar,
if
not
more
oft
en.
Ove
r 2
008 w
e t
wic
e t
ook t
he i
n-h
ou
se
te
am
out
to a
we
llbe
ing d
inne
r w
hic
h a
llow
ed t
he t
eam
to
ha
ve
an i
nfo
rma
l even
ing
to d
iscuss a
nd e
nga
ge o
uts
ide t
he o
ffic
e.
It a
lso p
rovid
ed
an e
nviron
men
t of
app
recia
tion
and
va
luin
g o
f th
e t
ea
m’s
eff
ort
s.
Sta
ff i
nd
icate
th
at
these e
ven
ts a
re h
ighly
ap
pre
cia
ted
and
co
ntr
ibute
to
th
e
wellb
ein
g
of
the
te
am
th
rou
gh
pro
motin
g a
fe
elin
g of
be
ing va
lue
d,
allo
win
g in
form
al
co
mm
unic
ation
an
d
en
ga
gem
ent,
and
rein
forc
ing
the
co
llabora
tio
n b
etw
een s
taff
mem
bers
of a
ll le
ve
ls.
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
12
6.2
W
e h
ave u
pd
ate
d o
ur
recru
itm
ent,
em
plo
ym
ent
and i
nd
uction
pro
ce
dure
s a
nd i
ncre
ased
ou
r effo
rts t
o b
e t
ran
sp
are
nt, f
air,
eth
ica
l a
nd a
ppro
pria
te. (s
ee
sectio
n 3
.1)
As a
re
su
lt o
f o
ur
upd
ate
d ind
uction p
roce
du
res,
we c
an
pro
vid
e
fully
tr
an
sp
are
nt
evid
ence
of
all
recru
itm
en
t,
em
plo
ym
ent a
nd t
erm
inatio
ns.
(se
e s
ectio
n 3
.1)
6.3
A
rtic
le
13
ha
ve
pro
ce
dure
s
in
pla
ce
to
re
vie
w,
revis
e
an
d
upd
ate
all
tra
inin
g a
nd
develo
pm
ent
record
s f
or
all
mem
be
rs
of
sta
ff.
We c
ondu
ct
a p
olic
y o
f fa
ir a
nd
eq
ual o
pport
un
itie
s f
or
all
em
plo
ye
es
whe
reb
y
sta
ff
are
en
co
ura
ge
d
to
instiga
te
train
ing
a
nd
de
ve
lopm
en
t op
port
unitie
s
in
ad
ditio
n
to
opp
ort
un
itie
s id
entifie
d b
y m
ana
ge
me
nt.
Fo
llow
up p
roce
dure
s
have b
ee
n i
mple
me
nte
d i
n 2
00
8 a
nd
record
s a
re u
pd
ate
d b
i-m
onth
ly.
Our
co
mp
an
y h
um
an
resourc
es an
d d
ive
rsity
syste
m
ensure
s
no
n-d
iscrim
inato
ry
hir
ing,
em
plo
ym
ent
opp
ort
un
ity a
nd p
rom
otion
. In
a r
ecen
t fe
ed
ba
ck s
essio
n
it w
as n
ote
d t
ha
t sta
ff a
re e
ncoura
ged
to c
ontr
ibu
te t
o
their
tr
ain
ing a
nd
d
eve
lop
ment
ne
ed
s in
a
su
pport
ive
and
com
fort
able
en
vir
onm
ent.
S
taff h
ave a
lso n
ote
d t
he
in
cre
ased v
alu
e o
f fo
llow
up s
essio
ns t
o c
om
mun
icate
th
e
eff
ectiven
ess
an
d
contr
ibu
tion
o
f tr
ain
ing
an
d
develo
pm
en
t to
th
e
indiv
idua
l a
s
well
as
the
org
an
isation
. It
was a
lso n
ote
d i
n a
n e
nd o
f in
tern
sh
ip
revie
w
tha
t A
rtic
le
13
pro
vid
e
non
-dis
cri
min
ato
ry
an
d
co
llabora
tive
assis
tan
ce
to
all
mem
be
rs
of
sta
ff
reg
ard
less o
f p
ositio
n a
nd
em
plo
ym
ent.
6.4
A
rtic
le 1
3 h
old
a r
egu
lar
Frida
y n
ight
clu
b h
ou
r at
the e
nd
of
the
work
ing
we
ek
whic
h
en
coura
ge
s
an
in
form
al
an
d
trust
build
ing
rela
tion
sh
ip
betw
een
team
m
em
bers
. T
his
is
co
nsis
tently a
tte
nde
d b
y a
t le
ast
on
e D
ire
cto
r th
us e
ndors
ing
th
e fe
elin
g of
mem
bers
b
ein
g va
lue
d and
im
port
an
t to
th
e
team
Frida
y nig
ht
clu
bs are
a
lwa
ys a
gre
at
cha
nce to
re
lax
and
show
ap
pre
cia
tio
n t
o c
olle
ag
ue
s f
or
their e
ffort
s a
nd
co
ntr
ibu
tion
s.
One
sta
ff
mem
ber
note
d,
“It
is
a gre
at
ch
ance t
o d
iscu
ss s
om
e o
f th
e issue
s t
ha
t w
e d
on
’t h
ave
tim
e f
or
in t
he o
ffic
e,
and a
lso a
llow
s a
n info
rmal
se
ttin
g
to e
xpre
ss /
he
ar
oth
ers
’ vie
ws o
n n
on-b
usin
ess r
ela
ted
topic
s”
6.5
In
No
ve
mbe
r 200
8 A
rtic
le 1
3 r
en
ew
ed
its
In
ve
sto
rs i
n P
eop
le
(IiP
) sta
ndard
va
lid t
ill N
ove
mber
2012
. T
he
asse
ssm
ent
note
d
that
“Pe
ople
w
ork
ing
for
the
busin
ess
are
w
ell
tra
ined
and
mo
tiva
ted
to
su
cce
ed.
T
he
cultu
re
is
on
e
of
su
pport
a
nd
deve
lop
ment
for
every
on
e
thro
ugh
1-2
-1
me
eting
s
an
d
ple
nty
of
co
ach
ing.
Peo
ple
fe
lt t
hat
they w
ere
a k
ey p
art
of
the b
usin
ess a
nd
th
at
their c
on
trib
utio
ns t
o t
he
succe
ss o
f A
rtic
le 1
3 w
ere
re
cog
nis
ed an
d th
e w
ork
th
ey did
va
lue
d.
O
pen
a
nd
fr
ank d
iscu
ssio
ns a
re t
he
wa
y t
hin
gs a
re d
on
e a
t A
rtic
le
13 w
ith e
ve
ryo
ne b
ein
g a
ske
d to
co
ntr
ibute
th
eir ide
as a
t th
e m
an
y op
port
unitie
s to
do so,
bo
th in
a so
cia
l a
nd
busin
ess
conte
xt.
E
ve
ryo
ne
en
joys
work
ing
for
the
org
an
isation
an
d,
fro
m t
he f
eed
ba
ck p
rovid
ed,
so
do t
he
asso
cia
tes.”
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
13
Princip
le 7
:
Busin
ess S
hould
Support A
Pre
cautionary
Appro
ach T
o E
nvironm
enta
l Challenges
A b
rief description o
f our Pro
cesses o
r Syste
ms s
upported b
y c
om
pany p
olicy
Environmental management system
– A
rtic
le 1
3 f
ollo
w v
ery
str
ict
en
viro
nm
en
tal
pra
ctice
s a
nd a
dhe
re t
o t
he p
recau
tio
nary
prin
cip
le i
n a
ll th
eir w
ork
ings w
here
possib
le.
We h
ave
a s
tron
g e
nviro
nm
enta
l e
tho
s w
ith
in t
he c
om
pan
y w
hic
h i
s m
onito
red o
n a
mo
nth
ly b
asis
and s
up
port
ed b
y c
on
tinu
ous c
om
mu
nic
atio
n a
nd e
ffo
rts
tow
ard
s low
ering t
he e
nviro
nm
en
tal im
pa
cts
of
bu
sin
ess thro
ugh
mo
nitori
ng a
nd r
ep
ort
ing ta
rgets
.
Policies:
�
Su
sta
ina
bili
ty P
olic
y
�
En
viro
nm
enta
l P
olic
y
�
Sup
ply
Chain
Polic
y
�
Su
sta
ina
ble
Eve
nt G
uid
elin
es
�
En
viro
nm
enta
l C
od
e o
f C
on
du
ct
Actions im
ple
mente
d in 2
008 &
measura
ble
results o
r outc
om
es through advocacy, dissemination of information, awareness raising, and in-house and
public initiatives
2008 K
PI / Com
mitm
ent
Action
Results a
nd / o
r O
utc
om
es
7.1
2008 K
PI:
Our
energ
y w
ill continue to b
e
supplied
by
a
gre
en
or
environm
enta
lly
frie
ndly
energ
y s
upplier.
In
200
7
we
sw
itch
ed
ou
r ele
ctr
icity
supp
lier
to
Biz
zE
nerg
y
wh
o
pro
vid
ed
u
s
with
10
0%
re
new
able
energ
y.
In t
he s
am
e y
ear,
we m
oved
to a
se
lf c
on
tain
ed
offic
e,
mea
nin
g
we
are
no
w
able
to
ta
ke
our
ow
n
month
ly r
ea
din
gs.
Th
e r
esu
lts a
re r
efle
cte
d in
th
e g
rap
h.
Art
icle
1
3’s
o
vera
ll en
erg
y
usa
ge
has
incre
ase
d
due
to
the
num
ber
of
pe
op
le in
th
e offic
e.
Ho
wever
it ha
s de
cre
ased
b
y
15.5
% p
er
pe
rson o
n a
ve
rage
.
Ele
ctric
ity c
onsum
ption
0
20
0
40
0
60
0
80
0
10
00
12
00
14
00
16
00
18
00 Ja
nuary Februa
ryM
arch
Apr
il
May
June
July
Aug
ust
Sep
tem
berO
ctobe
r Nove
mber
Dece
mbe
r
KW
Mo
nth
ly c
on
su
mp
tio
n
7.2
2008 K
PI:
During
win
ter
tim
e
we
will
low
er
and
keep
the
offic
e’s
tem
pera
ture
at
18
degre
es
Cels
ius.
Art
icle
13 h
ave
in
sta
lled a
therm
om
ete
r on
whic
h r
egula
r spo
t ch
ecks
are
co
ndu
cte
d
to
en
sure
th
e
off
ice
te
mp
era
ture
is
kept
at
a
ma
xim
um
of
18
deg
ree
s
Cels
ius.
Ou
r overa
ll u
sag
e
ha
s
incre
ase
d
by
30
%
for
the
peri
od
S
ep
tem
be
r to
O
cto
ber
20
08
from
20
07
fig
ure
s.
Ho
we
ve
r our
ele
ctr
icity
con
su
mption
pe
r p
ers
on
ha
s
de
cre
ase
d
by
12.6
%
aga
inst o
ur
20
07 f
igure
s f
or
the s
am
e p
erio
d.
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
14
Ele
ctric
ity c
onsulp
tion
0
50
0
10
00
15
00
20
00
25
00
30
00
35
00
To
tal
Pe
r p
ers
on
kW
Se
pte
mb
er
to N
ove
mb
er
20
07
Se
pte
mb
er
to N
ove
mb
er
20
08
7.3
2008 K
PI:
We w
ill have a
plu
mbed-in tap
wate
r filter in
sta
lled a
t th
e e
nd
of
our
curr
ent
contract
(Marc
h).
Art
icle
13 t
erm
inate
d t
heir
wa
ter
co
ole
r con
tra
ct
whic
h
con
trib
ute
d
to
em
issio
ns
thro
ug
h
deliv
ery
a
s
well
as
ele
ctr
icity
used
fo
r coo
ling
, an
d
rep
lace
d
it
with
a
plu
mbe
d-in w
ate
r filter
for
sta
ff a
nd v
isitor
use.
Th
e r
epla
cem
ent
of
the w
ate
r co
ole
r w
ith
a plu
mb
ed filter
has
con
trib
ute
d t
o a
re
du
ction i
n o
ur
ele
ctr
icity c
on
sum
ptio
n a
s w
ell
as
ou
r exte
rna
l em
issio
ns
fro
m
de
livery
. T
he
exa
ct
am
ou
nts
can
not
be
ca
lcula
ted
.
7.4
2008 K
PI:
We
will
reduce
the
use
of
busin
ess-rela
ted car
travel
by
at le
ast 25%
on 2
007 fig
ure
s.
Th
e
Art
icle
13
te
am
h
as
made
con
scio
us
eff
ort
s
to
red
uce
the
a
mou
nt
of
bu
sin
ess-r
ela
ted
tra
ve
l b
y
car
thro
ug
h a
ction
s s
uch
as:
- C
onfe
ren
ce c
alli
ng
rath
er
than f
ace-t
o-f
ace m
eeting
s
- R
idin
g bik
es or
takin
g p
ub
lic t
ransport
to
an
d f
rom
th
e o
ffic
e
- E
nsuri
ng
tra
ve
l is
as
effic
ient
as
possib
le
by
sche
dulin
g
me
eting
s
in
sim
ilar
are
as
and
o
n
the
sam
e d
ays.
We
achie
ved
an
8
.4%
re
ductio
n
in
our
bu
sin
ess-r
ela
ted
fue
l con
su
mptio
n an
d ha
ve a ta
rget
for
a 10
% fu
rth
er
redu
ctio
n in
2
009
.
Fuel consum
ption
0
0.2
0.4
0.6
0.81
1.2
1.4
TO
TA
L 2
00
7T
OT
AL
20
08
Fuel usa
ge (Co2 T
onne)
Year
Mo
nth
ly f
ue
l c
on
su
mp
tio
n
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
15
7.5
Artic
le
13
com
mit
to
undertakin
g an environm
enta
l
audit of
the offic
e to
id
entify
are
as
for
impro
vem
ent
and
continuin
g p
rogre
ss.
In
Aug
ust
20
07
S
mart
Work
s
(a
Glo
ba
l A
ction
P
lan
initia
tive
) cond
ucte
d
an
E
nviron
me
nta
l A
ud
it
an
d
Asse
ssm
ent
of
the A
rtic
le 1
3 G
roup.
Th
e p
rogra
mm
e
was fo
llow
ed up in
M
arc
h 20
08 to
se
e w
ha
t ch
ang
es
and im
pro
ve
me
nts
h
ad be
en
ma
de
. T
he in
itia
l re
po
rt
reco
mm
ende
d
a
num
ber
of
‘quic
k
win
s’
as
we
ll as
‘longer
term
’ a
ction
s t
hat
Art
icle
13 c
ou
ld t
ake t
o m
ake
ke
y
sa
vin
gs,
espe
cia
lly
in
ene
rgy
co
nsum
ptio
n.
Th
e
follo
w u
p r
evie
w lo
oke
d a
t pro
gre
ss a
nd a
ction
s t
aken
in
line w
ith t
he
se r
eco
mm
en
datio
ns f
ocu
sin
g o
n t
he a
reas
of
ene
rgy,
wate
r, w
aste
an
d r
eso
urc
e u
se,
pro
cure
me
nt,
trave
l, leg
isla
tio
n a
nd e
nvir
onm
enta
l m
ana
ge
me
nt.
Accord
ing
to
our
evid
ence
cha
in
of
the
16
S
mart
Work
s
reco
mm
ende
d a
ctio
ns f
rom
Aug
ust
200
7,
we h
ave i
mple
me
nte
d
all
bu
t tw
o w
hic
h are
no
t possib
le.
We a
lso com
ple
ted
a c
ase
stu
dy
with
Sm
art
Work
s
as
an
e
xa
mp
le
of
pro
motin
g
the
p
reca
ution
ary
a
ppro
ach
to
environ
men
tal
cha
llen
ges
to
the
b
usin
ess c
om
mu
nity.
See
htt
p://w
ww
.glo
bala
ctio
npla
n.o
rg.u
k/S
ME
Ca
se
stu
dy.a
sp
x
7.6
Artic
le 1
3 w
ill advocate
and
pra
ctice
environm
enta
lly
frie
ndly
pro
cedure
s
in-h
ouse
and in a
ll p
ossib
le o
pera
tions.
Art
icle
13
have r
en
ew
ed t
heir
co
mm
itm
ent
to p
rodu
cin
g
and
up
da
ting
a
n
en
viro
nm
enta
l tr
ackin
g
rep
ort
th
at
deta
ils m
on
thly
mon
ito
ring
of
ele
ctr
icity,
ca
rbon
, p
ap
er,
C
O2
em
issio
ns
an
d
en
erg
y
con
su
mption
. T
his
is
com
mu
nic
ate
d
to
the
b
oa
rd
every
th
ree
mo
nth
s.
We
have p
rod
uced
an
d c
om
mu
nic
ate
d t
he in
div
idu
al carb
on
footp
rint
of
all
sta
ff,
as w
ell
as t
he c
arb
on f
ootp
rint
of
the
com
pan
y a
nd
its
wo
rkin
gs,
every
qua
rte
r.
As
a
result
of
our
month
ly
en
vir
onm
enta
l tr
ackin
g
repo
rt,
in-
hou
se t
ea
m m
em
bers
are
fa
r m
ore
aw
are
of
the i
mp
acts
of
our
busin
ess activitie
s a
s w
ell
as th
eir o
ut-
of-
off
ice a
ctivitie
s.
This
h
as r
ais
ed
aw
are
ne
ss a
nd
thu
s c
reate
d a
be
ha
vio
ur
chan
ge i
n
our
da
y-to
-da
y
work
ings
by
settin
g
targ
ets
to
re
du
ce
our
busin
ess
impa
cts
. E
mp
loye
es
now
a
ctive
ly
su
gge
st
impro
ve
me
nts
an
d
co
mm
unic
ate
id
eas
on
how
to
lo
wer
our
ele
ctr
icity,
pa
pe
r, a
nd e
nerg
y c
onsu
mp
tio
n
7.6
.1
Art
icle
1
3
ca
lcu
late
sta
ff
mem
bers
’ in
div
idua
l carb
on
footp
rint, a
s w
ell
as t
he o
ffic
e’s
, on a
bi
an
nu
al
basis
. W
e s
et
a t
arg
et
to d
ecre
ase
th
e c
om
pa
ny f
oo
tpri
nts
by
25
%
by
De
ce
mb
er
200
8
and
all
sta
ff
are
m
akin
g
a
ded
icate
d e
ffort
to e
nsure
that
the
ir a
ctivitie
s i
n a
nd
out
of
the
off
ice
take
into
a
ccoun
t th
e
impa
cts
on
the
environ
men
t an
d c
om
mu
nity.
A
s a
com
pan
y,
we h
ave
als
o c
om
mitte
d t
o l
ow
erin
g o
ur
carb
on fo
otp
rint
by co
nfe
ren
ce calli
ng w
here
po
ssib
le,
abid
ing
by o
ur
recyclin
g p
olic
y,
an
d m
akin
g e
xtr
a e
ffort
s
whe
re
possib
le
to
redu
ce
ene
rgy
con
su
mption
(se
e
furt
her
poin
ts for
pri
ncip
les 7
an
d 8
).
Our
Dece
mb
er
report
ing s
how
ed
th
at
our
tota
l h
as s
taye
d m
uch
the
sa
me
. A
lth
oug
h w
e d
id n
ot
ach
ieve o
ur
25
% d
ecre
ase in
our
overa
ll ca
rbon
fo
otp
rint, 4
out
of
6 m
em
bers
ha
ve r
educed t
he
ir
carb
on
foo
tpri
nts
fr
om
20
07
le
ve
ls
by
an
avera
ge
of
2
Co
2
ton
nes.
Carb
on F
ootp
rint
05
10
15
20
25
30
35
AB
inte
rnJF
JO
FB
NB
tota
l
Co2 tonnes
20
07
20
08
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
16
7.6
.2
All
sta
ff a
re en
coura
ged b
y verb
al
com
mun
icatio
n as
well
as sig
na
ge to
tu
rn o
ff all
unne
ce
ssa
ry e
lectr
icity
poin
ts
inclu
din
g
co
mp
ute
r scre
en
s,
lights
, e
lectr
ical
equ
ipm
ent
etc
.
Our
ele
ctr
icity c
onsum
ption
has d
rop
ped f
rom
a m
onth
ly t
ota
l of
2,4
98 k
W in D
ece
mber
20
07 to
1,1
01
kW
in
Dece
mb
er
200
8 a
s a
re
su
lt
of
sta
ff
be
ha
vio
ur
in
the
off
ice
tow
ard
s
ele
ctr
icity
con
su
mptio
n,
tota
llin
g
a
com
para
ble
re
du
ction
of
44
%.
Add
itio
na
lly,
we
co
ntinue t
o u
se 1
00
% g
reen e
nerg
y.
7.6
.3
Art
icle
13
con
trib
ute
d t
o W
orl
d E
nvir
onm
ent
Da
y (
WE
D)
on th
e 5
th J
un
e t
hro
ug
h thre
e a
ction
s:
�
We co
mm
itte
d to
off
sett
ing a
to
nn
e of
carb
on fo
r every
10
0 hits on o
ur
website
fo
r th
e dura
tio
n of
WE
D;
�
We t
urn
ed
off a
ll ele
ctr
icity i
n t
he o
ffic
e f
or
on
e h
ou
r an
d e
njo
ye
d a
‘w
ellb
ein
g’ lu
nch
; �
W
e p
oste
d a
pre
ss r
ele
ase n
otin
g t
hese a
ction
s a
s
we
ll a
s a
dvoca
ting oth
ers
to
fo
llow
our
exam
ple
in
the e
nviron
men
tal ch
alle
ng
e.
Th
e th
ree
a
ction
s A
rtic
le 1
3 u
nd
ert
oo
k on
W
orld E
nviro
nm
ent
Da
y (
WE
D)
resulted in
: �
T
he
off
se
t of
a
tota
l o
f fo
ur
ton
ne
s
of
carb
on
for
the
appro
xim
ate
40
0 h
its o
n o
ur
website
duri
ng t
ha
t da
y;
�
We s
aved
1.8
kW
of
ele
ctr
icity i
n t
he h
our
tha
t w
e h
ad o
ur
sta
ff lun
ch!
�
W
e p
rom
ote
d t
he d
ay t
o t
he b
usin
ess c
om
mun
ity b
y a
dd
ing
th
e e
vent
and p
ossib
le a
ctions t
o o
ur
em
ail
sig
natu
res a
s w
ell
as o
ur
website
.
7.7
d)
We h
ave
als
o c
ha
ng
ed o
ur
app
roa
ch t
o n
ew
bu
sin
ess
ou
ts a
nd in
ste
ad
of
postin
g ha
rd cop
ies w
e no
w
em
ail
all
our
new
busin
ess c
on
tacts
. T
his
is p
rom
ote
d
within
the
busin
ess c
om
mu
nity a
t th
e e
nd o
f o
ur
em
ails
w
hic
h a
re d
issem
ina
ted
to
eve
ryo
ne w
ith w
hom
we a
re
in c
on
tact.
Sin
ce A
pri
l 2
008 w
e ha
ve
co
nta
cte
d o
ver
2,0
00 n
ew
busin
ess
lea
ds o
f w
hic
h r
ough
ly 8
0%
were
em
aile
d.
Th
is m
ea
ns a
sa
vin
g
of
app
roxim
ate
ly
4,8
00
p
age
s
(2
x
A4
pa
ge
s
an
d
1
x
C5
enve
lope
per
con
tact)
o
ve
r 200
8.
Th
is
ha
s
pro
ve
d
not
on
ly
su
ccessfu
l in
ou
r paper
use
red
uction b
ut
als
o in o
ur
advo
ca
cy o
f re
ducin
g p
ap
er
wa
ste
to
ou
r in
cre
asin
g n
etw
ork
. T
he
re a
re n
o
com
para
ble
fig
ure
s for
200
7.
New
Busin
ess c
osts
0
10
00
20
00
30
00
40
00
50
00
60
00
70
00
ap
ril
De
ce
mb
er
Month
(08)
savings
pa
pe
r (p
ag
es
)
co
sts
(£
)
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
17
Princip
le 8
:
Busin
ess S
hould
Undertake Initia
tives T
o P
rom
ote
Gre
ate
r Environm
enta
l Responsib
ility
A b
rief description o
f our Pro
cesses o
r Syste
ms s
upported b
y c
om
pany p
olicy
Environmental management system
– A
rtic
le 1
3 f
ollo
w v
ery
str
ict
en
vir
onm
en
tal
pra
ctices a
nd
adhe
re t
o t
he p
reca
utio
nary
pri
ncip
le i
n a
ll th
eir w
ork
ing
s w
here
possib
le.
We h
ave a
str
on
g e
nviro
nm
enta
l eth
os w
ithin
th
e c
om
pan
y w
hic
h i
s m
onito
red o
n a
mo
nth
ly b
asis
and s
upp
ort
ed b
y c
on
tin
uou
s c
om
mun
ication a
nd e
ffort
s t
ow
ard
s
low
ering
the
en
vir
onm
enta
l im
pacts
of
busin
ess t
hro
ug
h m
onitorin
g a
nd r
ep
ort
ing t
arg
ets
.
Policies:
�
Su
sta
ina
bili
ty P
olic
y
�
En
viro
nm
enta
l P
olic
y
�
Sup
ply
Cha
in P
olic
y
�
Su
sta
ina
ble
Eve
nts
Co
de
�
En
viro
nm
enta
l C
ode o
f C
ondu
ct
Actions im
ple
mente
d in 2
008 &
measura
ble
results o
r outc
om
es through advocacy, dissemination of information, awareness raising, and in-house and
public initiatives
2008 K
PI / Com
mitm
ent
Action
Results a
nd / o
r O
utc
om
es
8.1
2008 K
PI:
We w
ill
use our
wid
e netw
ork
s
and
com
munic
ation
channels
(e.g
. w
ebsites,
pro
ducts
and
serv
ices)
to
advocate
fo
r
impro
ved
environm
enta
l
perform
ance
in
the
busin
ess
com
munity a
t le
ast th
ree tim
es.
Art
icle
13
pa
rtic
ipa
ted
in
the
Natio
na
l L
ifts
hare
cam
pa
ign,
Ju
ne 2
00
8,
whic
h e
ncou
rage
s c
om
mute
rs t
o s
hare
car
spa
ce
to
a
nd
fro
m
work
. It
aim
s
to
red
uce
em
issio
ns,
rais
e
aw
are
ness o
f a
ltern
ative
s,
and a
llevia
te s
ocia
l exclu
sio
n.
Add
itio
nally
, fo
r th
e s
econ
d y
ea
r ru
nn
ing
, w
e p
art
icip
ate
d a
s a
te
am
in
th
e
Tre
e-A
thlo
n
in
Lo
nd
on
. T
he
eve
nt
pro
mote
s
aw
are
ness ra
isin
g o
f th
e im
po
rtan
ce
a
nd
b
enefits
o
f urb
an
tr
ees.
As p
art
of
the e
ve
nt
part
icip
an
ts a
re g
iven s
ap
lings t
o
pla
nt
in t
he e
ffort
to
in
cre
ase
th
e n
um
ber
of
urb
an t
rees a
nd
rais
e a
wa
rene
ss in t
he c
om
mun
ity.
A
rtic
le
13
de
ve
lop
and
run
Gre
en
train
ing
se
ssio
ns,
in
part
ners
hip
w
ith
R
EE
D
Learn
ing,
that
pro
mo
te
tools
an
d
techn
ique
s fo
r b
usin
esse
s to
im
ple
men
t in
th
eir
ad
optio
n o
f environ
me
nta
lly
frie
nd
ly
pro
ce
dure
s
and
p
ractice.
Th
ese
co
urs
es p
rom
ote
en
viro
nm
enta
l re
spo
nsib
ility
in t
he b
usin
ess
co
mm
unity a
t a
ll le
ve
ls o
f m
ana
ge
me
nt.
We
added
N
ation
al
Lifts
hare
’s
link
and
d
irectio
ns
to
furt
her
info
rmatio
n o
n o
ur
UN
GC
cale
ndar
se
ction o
f th
e
web
site a
nd a
lso
en
co
ura
ged
sta
ff t
o g
et
involv
ed w
he
re
possib
le.
As a re
su
lt of
Art
icle
1
3’s
part
icip
atio
n in
th
e L
ond
on
200
8
Tre
e-A
thlo
n w
e don
ate
d o
ur
ach
ieve
d
targ
et
of
£25
0
to
urb
an
re
genera
tio
n,
active
ly
pro
moting
th
e
eve
nt
an
d
als
o
ad
vo
ca
tin
g
its
ca
use
th
roug
h
on
line
pre
ss r
ele
ase
s,
our
new
sle
tte
r an
d U
NG
C p
ag
es o
f o
ur
web
site.
As a
tea
m,
Art
icle
13
als
o r
ece
ived b
en
efits
to
hea
lth
and
we
llbe
ing
and
gain
ed
a
se
nse
of
ach
ieve
men
t an
d te
am
sp
irit.
T
here
ha
ve
be
en
incre
asin
g
nu
mb
ers
of
pe
ople
/
busin
esse
s a
tte
nd
ing o
ur
Gre
en T
rain
ing s
essio
ns a
nd
their p
ositiv
e f
ee
db
ack i
nd
icate
succe
ssfu
l pro
motio
n o
f gre
en
initia
tives
in
busin
ess
activitie
s.
Be
twee
n
1
Ja
nuary
20
08
and
31
De
cem
be
r 20
08
we h
ave
run
11
train
ing
cours
es.
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
18
Art
icle
13 h
ave a
ca
rbo
n c
lau
se i
n a
ll clie
nt
co
ntr
acts
wh
ich
req
uire
s a
co
ntr
ibu
tion
of
GB
P 2
0 (
eq
uiv
ale
nt
to 2
.67
tonne
s o
f C
O2),
in
cre
ase
d f
rom
GB
P 1
0 a
s o
f M
arc
h 2
008
, to
accou
nt
for
the
ove
rall
incre
ase
in ca
rbon
e
mis
sio
ns re
su
ltin
g fr
om
pro
ject
requ
irem
ents
. T
his
a
mo
unt
is agre
ed a
s p
art
of
the
bud
get
and in
clu
de
d in
Art
icle
13
’s ann
ua
l carb
on o
ffsett
ing
pro
ce
dure
s.
We h
ave h
ad
po
sitiv
e f
ee
dba
ck f
rom
the
in
cre
ase
in
our
ca
rbo
n c
lau
se
co
ntr
ibution.
It h
as b
ee
n n
ote
d t
hat
it is a
fa
ir a
nd
ju
st
am
ou
nt
to b
e i
nclu
ded i
n t
he b
ud
get.
Th
e
tota
l w
ill
be
off
set
in
our
annu
al
carb
on
off
se
ttin
g
pro
gra
mm
e a
t th
e c
lose
of
2008
.
8.2
2008 K
PI: W
here
ver
possib
le,
100%
of our offic
e s
tationery
will
be
made
from
re
cycle
d
or
susta
inable
sourc
es
and
purc
hased from
lo
cal
or
eth
ical
suppliers
.
Art
icle
13
aim
for
10
0%
of
their
off
ice s
up
plie
s a
nd
gro
ceri
es
to b
e fa
ir t
rad
e a
nd, w
here
this
is n
ot
possib
le,
to s
ourc
e
pro
du
cts
fro
m e
thic
al supp
liers
and lo
ca
l supp
liers
and
fro
m
recycle
d o
r susta
inab
le s
ou
rces.
Over
2008
Art
icle
1
3 a
ch
ieve
d a
n ove
rall
de
cre
ase in
use
of
non
-ecolo
gic
al (1
6%
), n
on-r
ecycle
d (
11.7
%),
no
n-
su
sta
ina
bly
sou
rce
d (
18.2
%),
and n
on
-fair t
raded
(0
%)
pro
cure
me
nt.
8.3
2008 KPI: All our
cle
anin
g
pro
ducts
will be e
nvironm
enta
lly
frie
ndly
or
pro
duced
from
recycla
ble
or
susta
inable
sourc
es (see 4
.1).
Art
icle
13
aim
for
10
0%
of
cle
anin
g p
rodu
cts
to
be
environ
me
nta
lly fri
end
ly,
eco
logic
al, o
r fr
om
su
sta
ina
ble
so
urc
es.
(se
e a
lso 4
.1).
We h
ave
ach
ieve
d a
n 1
1%
in
cre
ase
in
th
e p
erc
en
tag
e
of
cle
an
ing
pro
du
cts
pro
cure
d f
rom
susta
inab
le s
ou
rce
s.
No
te:
Our
pro
cure
me
nt
from
e
co
log
ical
so
urc
es
rem
ain
ed
at
10
0%
wh
ere
possib
le.
Cle
anin
g p
roducts
pro
cure
ment
84
86
88
90
92
94
96
98
10
0
10
2
Su
sta
ina
ble
Ec
olo
gic
al
Sourc
e
% of procurement
20
07
20
08
8.4
Artic
le
13
com
mits
to
susta
inable
pro
cure
ment
policie
s.
Als
o,
In k
eep
ing w
ith o
ur
envir
onm
enta
l m
an
ag
em
en
t syste
m,
we
contin
ue
to
a
bid
e
by
a
Susta
ina
ble
E
ve
nts
C
ode
th
at
stipu
late
s
en
vir
onm
enta
l a
nd
so
cia
l sta
ndard
s
we
re
qu
ire
ve
nue
s a
nd s
upp
liers
to a
bid
e b
y.
This
is m
ad
e c
lea
r at
firs
t co
nta
ct
an
d c
om
mu
nic
ate
d i
n t
he p
rom
otion
of
our
eve
nt
or
activity.
Re
sultin
g
fro
m
our
dete
rmin
ation
to
m
ain
tain
our
su
sta
ina
ble
eve
nts
guid
elin
es,
we r
evie
w a
ll sup
plie
rs a
nd/o
r
Our
an
nu
al
netw
ork
ing event
was held
in
a
ccord
an
ce
w
ith o
ur
Susta
ina
ble
Even
ts C
ode
mea
nin
g o
ur
ven
ue
had
a l
egitim
ate
Environ
me
nta
l p
olic
y.
All
pro
du
ce
was
locally
so
urc
ed w
here
p
ossib
le;
all
win
es,
coffe
es e
tc.
were
sourc
ed
fro
m s
usta
inab
le s
ourc
es w
he
re p
ossib
le;
it w
as held
in
a ce
ntr
al
location
allo
win
g a
tten
de
es to
use p
ub
lic t
ransport
; an
d a
ll in
vitatio
ns w
ere
ele
ctr
on
ic,
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
19
ve
nue
s a
nd see
k to
ra
ise
th
eir a
ware
ne
ss of
the im
pa
ct
of
gre
en p
ractice o
n c
on
sum
er
ch
oic
e a
nd r
ew
ard
be
st
pra
ctice.
Th
e s
tan
dard
s u
ph
eld
by o
ur
su
pplie
rs a
nd v
en
ue
s a
re a
lso
m
ention
ed
in
th
e
pro
motion
o
f e
vents
, ra
isin
g
aw
are
ne
ss
acro
ss o
ur
wid
er
netw
ork
.
usin
g n
o p
ap
er
for
com
mu
nic
ation
.
A
dd
itio
nally
, in
re
spon
se
to
ou
r E
nviro
nm
enta
l pro
cure
me
nt
polic
y,
we h
ave r
ecently s
witched
su
pp
liers
to
an
eth
ica
l o
rgan
isa
tio
n w
ho
sup
ply
a b
roa
der
range
of
pro
du
cts
, all
su
sta
inab
ly
so
urc
ed,
and
req
uir
ed
th
rou
ghou
t th
e
su
pp
ly
ch
ain
. T
his
a
lso
mean
s
few
er
deliv
erie
s f
rom
diffe
rent
su
pplie
rs,
red
ucin
g t
he le
vels
of
fuel re
qu
ired f
or
deliv
ery
.
Princip
le 9
:
Busin
ess S
hould
Encoura
ge T
he D
evelo
pm
ent And D
iffu
sio
n O
f Environm
enta
lly F
riendly
Technolo
gie
s
A b
rief description o
f our Pro
cesses o
r Syste
ms s
upported b
y c
om
pany p
olicy
En
vir
on
me
nta
l m
an
ag
em
ent
syste
m –
Art
icle
13 f
ollo
ws v
ery
str
ict
en
viro
nm
en
tal
pra
ctice
s a
nd
ad
here
to t
he p
reca
utio
nary
prin
cip
le i
n a
ll th
eir w
ork
ing
s w
here
possib
le.
We h
ave a
str
on
g e
nvir
on
me
nta
l e
tho
s w
ith
in t
he c
om
pa
ny w
hic
h is m
on
itore
d o
n a
mo
nth
ly b
asis
and s
upp
ort
ed
by c
ontinu
ou
s c
om
mun
icatio
n a
nd e
ffort
s
tow
ard
s low
ering t
he e
nviro
nm
en
tal im
pa
cts
of
bu
sin
ess thro
ugh
mo
nitorin
g a
nd r
ep
ort
ing ta
rgets
.
Policie
s:
�
Su
sta
ina
bili
ty P
olic
y
�
En
viro
nm
enta
l P
olic
y
�
Sup
ply
Chain
Polic
y
�
En
viro
nm
enta
l C
od
e o
f C
on
du
ct
�
Su
sta
ina
ble
Eve
nts
Co
de
Actions im
ple
mente
d in 2
008 &
measura
ble
results o
r outc
om
es through advocacy, dissemination of information, awareness raising, and in-house and
public initiatives
2008 K
PI / Com
mitm
ent
Action
Results a
nd / o
r O
utc
om
es
9.1
Artic
le 13 are
com
mitte
d to
encoura
gin
g
the
develo
pm
ent
and
diffu
sio
n
of
Susta
inable
Technolo
gie
s.
Art
icle
13
a
ctive
ly re
sea
rch in
no
va
tive a
nd p
ote
ntia
lly cle
an
te
chn
olo
gie
s.
We
act
as th
e l
ink b
etw
ee
n G
ree
n t
echn
olo
gy
fund
s a
nd
SM
Es o
r post-
incub
ato
r com
pan
ies,
as w
ell
as e
nd
cu
sto
mer
co
mpa
nie
s,
to
pro
vid
e
the
exp
lora
tory
w
ork
in
to
pote
ntial,
inve
stm
en
t re
ad
y,
environ
me
nta
lly
frie
ndly
te
chn
olo
gie
s.
We h
ave
bu
ilt a
rela
tion
ship
with m
ajo
r fu
nd
ers
an
d t
he
in
ve
stm
ent
co
mm
un
ity
an
d
en
able
d
the
de
ve
lop
me
nt
and
diffu
sio
n o
f en
viro
nm
enta
lly frie
nd
ly t
echn
olo
gie
s.
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
20
Princip
le 1
0:
Busin
ess S
hould
Work
Again
st Corruption In A
ll Its
Form
s, In
clu
din
g E
xto
rtio
n A
nd B
ribery
A b
rief description o
f our Pro
cesses o
r Syste
ms s
upported b
y c
om
pany p
olicy
Hu
ma
n R
eso
urc
e m
an
ag
em
ent
syste
m –
Art
icle
13 o
pera
te a
com
ple
tely
tra
nsp
are
nt
and a
ccou
nta
ble
hu
man r
eso
urc
es s
yste
m.
All
sta
ff a
re g
iven a
fu
ll in
duction
th
at
invo
lve
s t
rain
ing a
nd d
eve
lopm
en
t, h
ea
lth
an
d s
afe
ty,
en
viro
nm
enta
l cod
e a
nd e
mplo
ye
e c
on
ditio
ns.
Art
icle
13 a
lso
op
era
te a
reg
ula
r re
vie
w a
nd a
sse
ssm
ent
for
each e
mp
loyee s
up
port
ed b
y in-h
ou
se c
oa
ch
ing c
ond
ucte
d o
n a
wee
kly
ba
sis
by o
ne o
f th
e d
ire
cto
rs o
r th
eir
lin
e m
ana
ger.
S
taff
are
actively
en
coura
ged
to
part
icip
ate
in d
ecis
ion
makin
g a
nd a
re r
eg
ula
rly invo
lve
d in
com
pan
y s
tra
teg
y.
In 2
008
we in
clu
de
d o
ur
Inte
gri
ty C
lau
se in o
ur
term
s
and
con
ditio
ns a
nd in
corp
ora
ted a
dvocacy fo
r a
nti-c
orr
uptio
n in
all
its fo
rms,
inclu
din
g e
xto
rtio
n an
d bri
bery
. In
add
itio
n to
th
is,
anti-c
orr
up
tio
n m
easure
s are
in
cre
asin
gly
pre
dom
ina
nt
in o
ur
co
mm
itm
ent
to e
mp
loye
e e
nga
ge
me
nt
and
are
expre
ssed
eve
n f
urt
her
in o
ur
enh
an
ce
d c
ha
nn
els
fo
r co
mm
unic
atio
n a
nd g
overn
an
ce
str
uctu
res
Policie
s:
�
Su
sta
ina
bili
ty P
olic
y
�
Inte
gri
ty P
olic
y
�
Fair
Co
mm
erc
ial T
erm
s P
olic
y
�
Sup
ply
Chain
Polic
y
�
Tra
inin
g a
nd D
eve
lop
me
nt
Polic
y
�
Clie
nt
En
gag
em
ent
Polic
y
�
En
viro
nm
enta
l C
od
e o
f C
on
du
ct
�
Su
sta
ina
ble
Eve
nts
Co
de
Actions im
ple
mente
d in 2
008 &
measura
ble
results o
r outc
om
es through advocacy, dissemination of information, awareness raising, and in-house and
public initiatives
2008 K
PI / Com
mitm
ent
Action
Results a
nd / o
r O
utc
om
es
2008 KPI: W
e w
ill
update
our
transpare
ncy a
nd a
nti-c
orr
uption
web p
ages e
very
six
month
s w
ith
the
late
st
cam
paig
ns,
legal
info
rmation,
resourc
es
and
events
to k
eep o
ur netw
ork
s a
nd
web v
isitors
well info
rmed.
We have
a
lso
upda
ted
ou
r tr
an
spa
rency an
d a
nti-c
orr
uptio
n
pag
es
of
the
website
in
Ju
ly
and
D
ece
mber
2008
. T
he
se
pag
es
we
re
up
date
d
with
th
e
late
st
leg
isla
tio
n,
initia
tives,
org
an
isation
s, a
ctivitie
s a
nd
in
form
atio
n.
As o
ur
website
vis
itors
’ nu
mbe
rs i
ncre
ase s
o t
oo d
oes
the e
xpo
sure
to i
mport
ant
and r
ele
vant
info
rma
tio
n.
Th
e
site a
lso d
isse
min
ate
s i
nfo
rmation
and l
inks v
iew
ers
to
furt
her
resou
rce
s a
nd a
ware
ne
ss r
ais
ing p
ort
als
.
2008 K
PI:
We w
ill
add an in
tegrity
cla
use
(refe
renced
to
the
rele
vant
Art
icle
1
3
add
ed
an
Inte
grity
C
lause
to
100
%
of
clie
nt,
su
pplie
r, a
nd a
sso
cia
te a
gre
em
ents
. T
his
was c
om
mu
nic
ate
d
to a
ll A
rtic
le 1
3 m
em
bers
and c
lien
ts a
t th
e t
ime
of
entr
y. I
t n
ot
Th
e a
dd
itio
n o
f th
e I
nte
gri
ty C
lau
se t
o o
ur
ag
ree
me
nts
has r
ais
ed a
ware
ne
ss t
hro
ugh
out
Art
icle
13’s
netw
ork
to
our
co
mm
itm
ent
to a
nti-c
orr
up
tio
n a
nd p
reve
ntio
n o
f all
Art
icle
13
Gro
up L
td
20
08
Un
ited
Natio
ns G
lob
al C
om
pact C
om
mu
nic
atio
n o
n P
rog
ress
21
policy) to
all o
ur new
clients
’ and
associa
tes’ contracts
.
only
sta
tes
tha
t A
rtic
le
13
will
n
ot
con
sort
w
ith
cu
rre
nt
co
rru
ptio
n in a
ll its f
orm
s b
ut
als
o b
ind
s s
igna
tori
es t
o id
entify
, re
port
and r
ectify
an
y c
ase
s th
at m
ay a
rise.
form
s of
hum
an ri
gh
ts a
buse
s b
y bri
ngin
g to
lig
ht
our
advocacy a
nd p
rom
otion o
f com
ba
ting c
orr
up
tion i
n a
ll its
form
s.
It
als
o
req
uir
es
tho
se
ente
rin
g
into
a
n
agre
em
ent
with A
rtic
le 1
3 t
o a
dh
ere
to t
he i
nte
grity
of
hum
an
rig
hts
, an
ti-c
orr
uptio
n a
nd p
reve
nting b
rib
ery
an
d
exto
rtio
n.
How
we inte
nd to m
ake this
CoP a
vailable
to o
ur Sta
kehold
ers
Th
is C
oP
will
be
ava
ilable
on w
ww
.unglo
ba
lco
mpa
ct.
org
, w
ww
.art
icle
13
.com
, a
nd w
ww
.whee
lho
useco
ach
ing.c
om
. W
e w
ill a
lso c
om
mu
nic
ate
the
Co
P t
o A
rtic
le 1
3 e
mplo
ye
es,
board
me
mb
ers
, clie
nts
, sup
plie
rs,
asso
cia
tes a
nd o
ther
me
mbe
rs o
f th
e A
rtic
le 1
3 n
etw
ork
, as
app
ropri
ate
. T
his
will
be d
one
by o
ur
inte
rna
l e
lectr
onic
com
mun
icatio
n c
han
nels
, and e
xte
rna
lly t
hro
ug
h o
ur
regula
r e-n
ew
sle
tte
r.
Oth
er
ap
pro
pri
ate
or
inte
reste
d s
takeho
lders
are
info
rmed v
ia P
ow
erP
oin
t pre
se
nta
tion
s g
ive
n in
face
-to-f
ace
me
etin
gs,
work
sho
ps o
r tr
ain
ing
pro
gra
mm
es.
In
ad
ditio
n,
an
ab
ridg
ed v
ers
ion o
f th
is r
ep
ort
is m
ade
ava
ilab
le o
n o
ur
we
bsite
an
d f
or
em
ail
de
spa
tch t
o r
ele
va
nt
part
ies.
Th
is w
as f
irst
tria
lled
in
our
ha
lf y
ea
r 200
8 r
eport
and
pro
ved
to b
e a
su
cce
ssfu
l w
ay o
f com
mun
icating
our
ach
ievem
en
ts in
a s
imp
le a
nd b
rief fo
rma
t.
Article 13 Group Ltd 2008 United Nations Global Compact Communication on Progress
APPENDIX 1. ARTICLE 13 2009 KEY PERFORMANCE INDICATORS
CATEGORY HUMAN RIGHTS
Principle 1: Business should support and respect the protection of internationally proclaimed human
rights.
DELIVERABLE: ACTIVELY ADVOCATE FOR HUMAN RIGHTS
Target: Article 13 will forge at least one partnership with an organisation to support Human Rights and
disenfranchised groups.
Action: Actively participate in 2 campaigns and programmes in the local area to support and assist
disenfranchised groups and those less able, e.g. IT training, elderly
Timing: ongoing throughout 2010
Principle 2: Business should ensure that they are not complicit in human rights abuses.
DELIVERABLE: PROMOTE THE PROTECTION OF HUMAN RIGHTS IN OUR SUPPLY CHAIN
Target: Conduct a supply chain audit of well used product, e.g. paper
Action: Conduct a body of research / report that examines the human rights, labour rights and environmental
impacts of a particular supply chain.
Timing: 2nd
half of 2009
CATEGORY LABOUR
Principle 3: Business should uphold the freedom of association and the effective recognition of the right
to collective bargaining.
DELIVERABLE: ARTICLE 13 WILL CONTINUE ITS WORK WITH TRADE UNIONS
Target: To secure 1 more Trade Union client
Action: Article 13 will work with a Trade Union on integrating CSR and the MDGs within member organisations,
effectively raising awareness, action, and potential sustainability improvement.
Timing: 2nd
half of 2009
Principle 4: Business should support the elimination of all forms of forced and compulsory labour.
DELIVERABLE: ACTIVELY SUPPORT ELIMINATION OF FORCED AND COMPULSARY LABOUR
Target: Conduct a supply chain audit of well used product, e.g. paper
Action: Conduct a body of research / report that examines the human rights, labour rights and environmental
impacts of a particular supply chain.
Timing: 1st half of 2009
Principle 5: Business should support the effective abolition of child labour.
DELIVERABLE: ACTIVELY SUPPORT THE EFFECTIVE ABOLITION OF CHILD LABOUR
Target: To raise awareness and support for the abolition of child labour of any sort
Action: We will participate and contribute to Save the Children’s campaign to volunteer and talk with youth in 2
local schools about the issues of child labour.
Timing: 1st quarter of 2009
Principle 6: Business should support the elimination of discrimination in respect of employment and
occupation.
DELIVERABLE: TO ENSURE INHOUSE WELL BEING AND FREEDOM OF ASSOCIATION
Target: To continue our in-house investors in people actions and to foster even more behavioural change
Action: Continue our current actions of; coaching; regular feedback; well being events; Friday night club;
Article 13 Group Ltd 2008 United Nations Global Compact Communication on Progress
expressed appreciation and value.
We will also add a behaviour charter to a public space to share ideas / behaviours etc., which we will develop as a
team.
Timing: Ongoing
CATEGORY THE ENVIRONMENT
Principle 7: Business should support a precautionary approach to environmental challenges.
DELIVERABLE: DECREASE ARTICLE 13’S ENVIRONMENTAL FOOTPRINT
Target 1: 25% overall decrease in Co2 tonnes average per person
Action:
o (Individual behaviour): The company will provide environmental signage (turn of lights and electrical points),
tips (water saving methods such as save a flush pouches), and information on alternative technology, (i.e. where to
purchase and costs for energy saving light bulbs) for Article 13’s usage.
o (Company behaviour): Article 13 aims to further reduce our fuel consumption by replacing face to face
meetings with conference calls where possible; promoting public transport use and cycle / walking where possible.
o We will aim to reduce air travel per person by consolidating holiday travel and reducing frequent short flights. In
addition we will ensure that all flights are offset in our end of year carbon offset.
Timing: This will be maintained through out the year of 2009.
Target 2: 10% decrease in total electricity consumption
10% reduction our paper consumption
10% reduction in the use of fuel
20% reduction in carbon emissions resulting from business related air travel
Action: Measure to achieve the above reduction targets will be continued, or developed through policy,
procedures, behaviour, signage, team spirit, and values.
Timing: This will be maintained through out the year of 2009.
Principle 8: Business should undertake initiatives to promote greater environmental responsibility.
DELIVERABLE: PROMOTE ENVIRONMENTAL RESPONSIBILITY LOCALLY & TO OUR WIDER NETWORK
Target: for each of the four consumption areas above, we will change behaviour, promote responsibility, and
action a measure.
Action:
o Use our wider network to advocate environmental behaviour changes including actions / tips
� Replace face-to-face meetings with conference calling (fuel)
� Continue to use 100% recycled electricity supplier (electricity)
� Increase internal and external communication by email rather than hard copy (paper)
� Prohibit air travel when train or bus options are available (air travel emissions)
o Promote urban environmental responsibility through promotion / participation
� Promote the use of public transport (fuel)
� Maintain signage and policy of switching off all electrical equipment (electricity)
� Maintain signage and policy of double sided, reusing, and no unnecessary printing (paper)
� Encourage conference calling instead of air travel (air travel emissions)
o Be actively involved in a local campaign for environmental responsibility in the local community
� Participate in 1 campaign to reduce commuter car usage (fuel)
Article 13 Group Ltd 2008 United Nations Global Compact Communication on Progress
� Actively contribute to 1 initiative to raise awareness of business electrical usage (electrical)
� Participate in 1 campaign which promotes urban regeneration (paper)
� Contribute to 1 initiative which addresses air emissions’ contribution to Climate Change (air travel
emissions)
Timing: 2009
Principle 9: Business should encourage the development of environmentally friendly technologies.
DELIVERABLE: TO CONTRIBUTE TO THE DEVELOPMENT OF CLEAN TECHNOLOGY
Target: actively endeavour to support at least one environmentally friendly technology over 2009 - 2010
Timing: 2009 - 2010
CATEGORY ANTI-CORRUPTION
Principle 10: Business should work against corruption in all its forms, including extortion and bribery.
DELIVERABLE: ACTIVELY WORK AGAINST CORRUPTION AND SHARE BEST PRACTICE OF BUILDING
TRANSPARENCY
Target: develop and disseminate best practice of building transparency and combating corruption. Achieve a 20%
response rate to our call of action.
Action: Research, write and publish 5 case studies on best practice transparency and examples of corruption at
different levels, from different perspectives which we will publish on our website Transparency pages.
Timing: March / May /July / September / November
CATEGORY MILLENNIUM DEVELOPMENT GOAL (MDG)
MDG 1: Eradicate Extreme Poverty & Hunger
DELIVERABLE: CONTRIBUTE TO THE ALLEVIATION OF POVERTY AND HUNGER
1. Target: Donate our annual donation to an organisation working towards poverty alleviation (charity to be
decided as a team).
2. Target: Make a difference to one poverty stricken region and assist in access to basic necessities.
Action: Develop a campaign whereby Article 13 donates resources to one region, covering at least five different
aspects around; i.e. water, livestock, education, infrastructure and health. For example, donate 1 water pump, 5
goats, etc.
Timing: 2009 - 2010
MDG 3: Promote Gender Equality And Empower Women
DELIVERABLE: SUPPORT AND ADVOCATE DISENFRANCHISED GROUPS & WOMEN
Target: Participate and contribute to local initiatives and organisations that support women, minority groups.
Action: Volunteer for local women’s support groups and/or contribute to women in business / women in leadership
initiatives at least twice times throughout the year.
Timing: 2009 - 2010
