Cover Story: Senior

Medicare Patrol (SMP)

SHIIP Spotlights,

April Williams, SHIIP &

Kim Mooney EAAA,

SHIIP Volunteer Needed

SHIIP Sailing around

Arkansas

SHIIP, Calendar of Events

Arkansas SHIIP Newsletter 2018 Quarterly July2018 Quarterly July2018 Quarterly July---SeptemberSeptemberSeptember

What is the SMP? The Arkansas Senior Medicare Patrol (SMP), and its network of partners and volunteers, encourages seniors to prevent health care fraud by following three simple steps: (1) Protect your personal information. All a fraudster needs to steal from Medicare is your Medicare number; (2) Detect fraud by reading your Medicare Summary Notice (MSN) or Explanation of Benefits (EOB) to make sure you received the services or products Medicare paid for on your behalf; and (3) Report to the Arkansas SMP, any suspicious use of your Medicare number, or any suspicious activity by scamsters knocking on your door or calling on the phone asking for your Medicare number, Social Security number or bank account information. Scam Alerts. Senior citizens are the #1 target of Medicare fraud and scams. The most prevalent and longest running scam going around the state is the Back Brace Scam. The scamster calls offering a free, “Medicare approved” brace of some type (back brace, knee brace, wrist brace, etc.) and then asks for personal information. Sometimes the caller has certain information already which makes the potential victim believe it is a legitimate call. For instance the caller may already know your name, your doctor’s name, or even the last 4 of your Social Security number, and they need you to provide or “verify” the rest of it. NEVER give personal information, or verify personal information, to anyone who calls you on the phone. You do not know who is actually on the other end of the line. AND, you cannot trust caller ID! The numbers are “spoofed” to reflect who they allege they are. Sign up to receive our quarterly SMP Newsletter for the latest scam alerts – www.daas.ar.gov/arsmpnl.html. Contact the SMP: The Arkansas SMP wants every ben-eficiary in Arkansas to understand that prevention is the most cost effective way to stop Medicare Fraud. Getting this message out statewide is our mission. Please call for assistance, additional information, or to schedule a SMP presentation in your area, 866-726-2916.

SHIIP’s Mission:

to empower, educate, and assist Medicare-eligible individuals, their families, and caregivers through objective outreach, counseling, and training to make informed health insurance decisions that optimize access to care and benefits. SHIPs provide free, in depth, one-on-one benefits counseling and assistance to Medicare beneficiaries, their families, friends, and caregivers.

Call SHIIP for Medicare help

1-800-224-6330

“April Williams is the new

Administrative Specialist for the SHIIP department. April has over 15 years of office management experience as well as over 10 years expertise of running a very successful business.

April volunteers her time with members of her sorority Zeta Phi Beta Sorority, Inc where she has been a member for over 20 years. While volunteering her time with the youth, elderly and at risk teens, she always allows the time to learn something new!

April enjoys traveling, shopping, and

going out to eat.

Kim Mooney

April Williams

Arkansas SHIIP NewsletterArkansas SHIIP NewsletterArkansas SHIIP Newsletter

2018 Quarterly July2018 Quarterly July2018 Quarterly July---SeptemberSeptemberSeptember

SHIIP New

Administrative

Assistant

East Area

Agency on

Aging

“Ms. Mooney is employed with East Arkansas Area Agency on Aging for over 11 years, where she assumes the role as Care Coordinator and Certified Medicare Counselor. As the Care Coordinator, she assists clients with physical disabilities with all their needs in the home, ensuring that they reframe from going into a nursing home. As a Medicare Counselor she assist with the overall advisement of to their Medicare needs. Ms. Mooney stated, “I totally enjoy providing services to people, it dates back to my childhood. I’ve always had a love for the aging population, so I decided to obtain my Bachelor’s degree in Gerontology at the University of Arkansas at Pine Bluff.” She went on to further her education by receiving a Master’s degree in Human Resource Management at Webster University. She loves spending time with family, friends and traveling.

Arkansas SHIIP NewsletterArkansas SHIIP NewsletterArkansas SHIIP Newsletter

2018 Quarterly July2018 Quarterly July2018 Quarterly July---SeptemberSeptemberSeptember

Volunteer Benefits:

Flexible schedule!

Use your experience and wisdom to make a

difference!

Receive free training and learn NEW skills!

A sense of pride in helping others!

Volunteers tend to live longer and enjoy

better health!

SHIIP Volunteer Program:

For more information call

1-800-224-6330 or 501-371-2782

Or visit

http://www.insurance.arkansas.gov/shiip

Arkansas SHIIP Newsletter 2018 Quarterly July2018 Quarterly July2018 Quarterly July---SeptemberSeptemberSeptember

DHS Conference, Little Rock Alzheimer's Arkansas, Little

Rock

AR Legislative Presentation

Little Rock, AR

Refresher Training, Hope, AR

Refresher Training, Brinkley,

AR

Alzheimer's Arkansas, Little

Rock

Refresher Training, Hope, AR

DHS, Regional managers

meeting

Volunteers at Health Fair

2018 Quarterly Newsletter July2018 Quarterly Newsletter July2018 Quarterly Newsletter July---SeptemberSeptemberSeptember

Calendar of EventsCalendar of EventsCalendar of Events

July 11th, Christopher Homes, Forrest City

July 12th, Refresher Training, Pine Bluff

July 17th, Presentation, Ameriprise Financial, Fayetteville, AR

July 18th, Refresher Training, Northwest AAA, Fayetteville, AR

July 24th, Daughter's of Charity, Save Money Event

August 2nd, Christopher Homes, Brinkley, AR

August 4th, St. Peter’s Rock Baptist Church, Community Health Fair

August 16th, UAMS, Save Money Event, Jonesboro, AR

September 19th, 20th, 21st, Train-the-Trainer

Jacksonville Community Center 5 Municipal Drive

Jacksonville, AR 72076

CMS Opioid Training-September 21st, 2018

REGISTRATION Required September 19-20,21 Little Rock, AR

Register @ https://cms-ro6-2018-train-the-trainer-arkansas.eventbrite.com

July

August

September

Arkansas Insurance Department

Senior Health Insurance

Information Program (SHIIP)

1200 W. Third Street

Little Rock, AR 72201

Call toll free: 1-800-224-6330

http://www.insurance.arkansas.gov/shiip

This publication is produced by the State of Arkansas Insurance Department division of Senior Health

Insurance Information Program (SHIIP) with financial assistance through a grant from the Administra-

tion for Community Living, an agency of the U. S. Department of Health and Human Services.

Arkansas SHIIP Newsletter 2018 Quarterly July2018 Quarterly July2018 Quarterly July---SeptemberSeptemberSeptember