Resume

Arijit Das

Email

arijit@hotmail.co.in

Contact No

Mobile: 9903966840 9304098237

Present AddressMyra Residency, Mahesh Nagar, Road no-4, Patna, Bihar.Pin-800023

Permanent AddressC/O Nihar Kanti Das76/60 A.M Basu RoadBabu ParaP.O. Siliguri Town West BengalPin-734004 Personal DetailsDate of Birth : 13.11.1985Sex : MaleNationality : IndianMarital Status : Married.

Summary

A high flier working towards a challenging position in hardware, network and software management with the state of the art technology where analytical, problem solving skills, experience and administrative knowledge can be put in for the successful execution of projects while exploring and updating the frontiers of the service industry.

Experience

Name of the Organization : Tata Consultancy Services (Current)

o Project : iON Assessment.o Designation : Regional Operation Manager.o Customer : IIT,IBPS,LIC,AIIMS,IIM,RRB,UPSC o Team Size : 103o Duration : April 2013 to Till Date.o Working Responsibility :

ION Assessment Project Management. Providing strategic direction for various modules of the

project. Providing on time and quality output to the customer. Co-ordinate with finance team for timely release of funds for

project execution. Co-ordinate with Directors, Chairman, Principal, TPO of LISP

to maintain good relationship. Co-ordinate with internal team for defect free and on time

project delivery. Co-ordinate with stake holders for upcoming assessments

and betterment of services. Co-ordinate with Zonal Operation Manager and National

Operation manager for different project delivery issues. Providing online smart degree solutions to the university.

Name of the Organization : Wipro (February 2008 – March 2013)

o Project : Nabard CBS Projecto Designation : Service Manager.o Customer : NABARD.o Team Size : 23o Duration : July 2012 to Till Date.

Working Responsibility :

Project Management. Co-ordinate with Government regarding Project. Co-ordinate with the customer regarding calls. Co-ordinate with different support team. Managing total Bihar state project. Analyzing reports and other documents. Vendor Management. Helping Team to achieve the target. Customer Review. Provide technical support to Team.

o Project : SSDG Data Center Projecto Designation : Service Manager.o Customer : Govt Of Meghalayao Team Size : 12o Duration : February 2012 to June 2012.o Working Responsibility :

Project Management. Co-ordinate with the customer regarding calls. Analyzing reports and other documents. Vendor Management. Helping Team to achieve the technical target. Provide technical support to Team.

o Project : Trend Micro Antivirus Project.o Designation : Team Leader.o Customer : State Bank of indiao Team Size : 82o Duration : June 2011 to January 2012.o Working Responsibility :

Project Management. Co-ordinate with the customer regarding calls. Helpdesk coordinating for SBI Project. Managing total North-East IT team of SBI project. Monitoring call status regularly and drive engineers for call closure. Analyzing pending calls and take corrective action. Analyzing reports and other documents. Vendor Management. Helping Team to achieve the target. Provide technical support to Team.

o Project : Retail IT Support Project.o Designation : Team Leader.o Customer : Future Groupo Team Size : 21o Duration : Feb 2008 to May 2011.o Working Responsibility :

Project management. Managing total North-East IT team of Future group project. Monitoring e-helpline for call status regularly and drive engineers for call closure. Analyzing pending calls and take corrective action. Antivirus SOPC for Future Group up city location. Monitoring future media for uptime. Installation & Troubleshooting of Servers win 2000 & 2003 server. Configuration & maintenance of Desktop & LAN Installation & Troubleshooting of win 2000 Prof & XP client. Configuration & Troubleshooting of Outlook Express 6. Configuration & Troubleshooting of Ms Outlook 2003. Vendor Management.

o Name of the Organization : Future group (June 07- Jan 08)

o Project : Pantaloons Retails IT Project.o Designation : System Administrator.o Worked Responsibility :

Installation & Troubleshooting of Servers win 2000 & 2003 server. Installation & Troubleshooting of win 2000 Prof & XP clients. Configuration & Troubleshooting of Outlook Express 6. Configuration & Troubleshooting of Open edge version 10.d Installation & Troubleshooting of Antivirus. Database monitoring (Using SQL-2000).

Certifications

Operational -

o Project Management Certificate from IIT Delhi.o ITIL V3 Fundamental Certificate from WIPRO.

Technical-

o Introduction To Information Security from IIT Chennai. o Certificate of Mastery in Windows XP Professional MCSE 70-270 Series from WIPRO.o Certificate of Information Security Risk & Compliance E-Learning Program from WIPRO.

Global Certifications

MCPo Passed Microsoft Windows 2003 Server Environment (70-290) Global Certification. o Passed Microsoft Windows 2003 Server Network Infrastructure (70-291) Global Certification.

Trainings

Operational-

o ITIL 2011 pursuing.o Project Management.o ITIL V3 Fundamental.

Technical-

o MCSA paper (70-291 & 70-236) training from IIHT.o Designing, Implementing and Administering Database using SQL Server 2005 from NIIT. o Developing Enterprise Applications using .NET Framework from NIITo Multimedia with web development certified by Microsoft from Micropro.o Red Hat LINUX (RH-033, RH-133) program Certified by REDHAT form Micropro.

Expertise

Operational-

o Work with cross-functional teams to analyse requirements, identify solutions, plan / lead projecto Providing strategic direction for various modules of the project.

o  Manage all aspects of complex projects or programs (groups of projects) in order to deliver approved busi-ness functionality

o  Mentoring project executives/ Coordinators / Associates for achieving the desired project goal.o  Ability to communicate (verbally and in writing) effectively with Plan and supervise activities for multiple,

large-scale projects.o Initiate and lead project planning activities such as Scope Definition and Management, Stakeholder Identifica-

tion and matrix Human Resource Management, Risk & Issues Management, Communication Management.o  Manage project lifecycle.o  Create and maintain a project schedule for each project by identifying and monitoring.o  Control, track and report on project performance.o  Conducting regular team status meetings.o  Resolving and documenting issues.o  Coordinate with other departments and organizational entities to identify and monitor issues, impacts and

dependencies.o  Build and execute on comprehensive training plans to ensure support group readiness for implementation.o  Coordinate meetings, as needed, to initiate working sessions, resolve project issues.o  Promote continuous improvement by conducting, documenting, and communicating lessons learned.o  Ensures service levels are met and manages projects to completion.

Technical-

o Windows XPo Windows 2003 Servero Outlook Express Configuration & Troubleshooting.o MS Office Outlook Configuration & Troubleshooting.o PC hardware and networking.o Monitoring and managing Intranet.o Antivirus Installation, Configuration, monitoring & Troubleshooting

Educational Qualification

DEGREE COLLEGE/UNIVERSITYYEAR OFPASSING

CLASS/PERCENTAGE*

M.B.A (Operation)Eastern Institute for Integrated Learning in Management 2013 1st

Bachelor of Technology (Computer Science Engg.)

Siliguri Institute Of Technology 2007 1st

Higher Secondary Examination

Tarai Trapada Adarsha Vidyalaya 2003 2nd

Secondary Examination Siliguri Boys High School 2001 1st

Achievements & Asset

o Winner of the iON Bihar Badminton Championship-2015.o Got “BEST PERFORMER AWARD” from WIPRO.o Got “AWARD OF APPRECIATION” from Pantaloons.o Got “BEST SUPPORT TEAM AWARD (IT)” from Pantaloons.o Got “BEST TEAM AWARD (IT)” from Pantaloons.o Got “A” grade in Basic Mountaineering Course form Himalayan Mountaineering Institute.o Completed “National level Photography Course” .o Played in District & University level Athletics. o Dynamic, analytical and managing skills.o Highly motivated to work as an individual and team.

Areas of Interest

o Photography.o Mountaineering.o Adventure Sports.o Cooking.

Date: 03.04.2014 Arijit DasPlace: Patna …...………………