Area Agencies on Aging Preparing for the Balancing Incentive
Program (BIP) Association on Aging in New York 1
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Balancing Incentive Overview Federal initiative authorizing
grants to States to increase access to non-institutional
community-based long-term services and supports. New Yorks BIP
grant for $598.7 million requires the state to expand the NY
Connects among them. NY Connects programs are currently operational
in 54 counties NY Connects has been designated as the no wrong
door/single point of entry as part of the restructuring plan.
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Balancing Incentive Overview (cont.) New BIP funding will be
used to strengthen and expand the NY Connects Network to be a
one-stop shop for long term services and supports BIP requires
three (3) structural changes: 1.A no wrong door/single entry point
system (NWD/SEP) 2.Conflict-free case management services 3.Core
standardized assessment instruments 5
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Background on NY Connects NY Connects Current Role Most located
within Area Agencies on Aging Aging-Long Term Care Services and
Supports Information, Assistance, Screening, and Intake Resources
Listings for consumers and caregivers Referrals for in home visits,
assessments, and care plans Linkage to community based services and
supports such as case management, home delivered meals, in home
personal care, and social model day care. 6
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Medicaid Restructuring & BIP Initiatives laying the
groundwork for BIP NYS Medicaid rebalancing Olmstead Managed Long
Term Care Transition Systems Integration Project NYSOFA; Oneida
County: SUNY Albany Center of Excellence in Aging and Community
Wellnesss Balancing Incentive Program BIP 7
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No Wrong Door System NWD is a single statewide system of access
to LTSS for all populations and all payers. The NWD System
functions include: Public Outreach and Coordination with Key
Referral Sources; Person Centered Counseling; Streamlined Access to
Public LTSS Programs; State Governance and Administration. 8
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NY Connects Expansion & Level 1 Screens With the expansion,
NY Connects staff will Be trained to provide consistent information
about available services Operate in accordance with Standards and
Operating Protocols Conduct Level I screens* as appropriate *A
preliminary functional and financial assessment of individuals with
Long Term Care 11
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NY Connects Expansion & Level 1 Screens (cont.) Provide
application assistance for Medicaid and other publicly funded
programs Provide linkages to available services for individuals not
eligible for Medicaid and link those potentially eligible to a
Level II assessment 12
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Advertising New York comprehensive advertising strategy is
expected to Create widespread awareness Significantly increase in
the number of Medicaid recipients and Medicaid eligible individuals
with the roll out of a toll free number 13
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Long Term Care Councils An important component of the existing
NY Connects design Charged with assessing the needs of the
community, identifying priorities to address and developing an
action plan. Comprised of local governmental partners, community-
based organizations and service providers, hospitals and other
institutional and community based medical providers, and
consumers/caregivers. Under NWD, will expand to include: mental
health and Intellectual Disability and/or Developmental Disability
(ID/DD) networks. 14
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Sustainability Beyond 9/30/2015 The BIP federal grant ends on
September 30, 2015. The Governors Budget released on January 21,
2015 proposed funding to continue NWD functions from October 1 st
and into the next State Fiscal Year: Budget Briefing Book - 2015
Opportunity Agenda - #8. Health Care, p. 108 New York Connects. NY
Connects is a statewide, locally based point of entry system that
provides one stop access to free, objective and comprehensive
information and assistance on accessing long term care services and
supports. The Budget provides additional State funding to maintain
ongoing operational support to the New York Connects program and
the "No Wrong Door" initiative as Federal Balancing Incentive
Payments (BIP) funding is set to expire in October 2015. The Budget
includes funding of $8.2 million in 2015-16 and $18.1 million in
2016-17. 15
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AAAs Preparing for NWD Three (3) Counties models how area
agencies on aging are preparing for the expansion of NY Connects
and restructuring their organization for the No Wrong Door
component of the Balancing Incentive Program Essex County Oneida
County Erie County 16
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Erie Oneida Essex 17 Three (3) Examples from Counties with
Varied Populations and Geography NY Connects & NWD
Implementation: Three (3) Examples from Counties with Varied
Populations and Geography
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Essex County Population of 39, 370 2 nd largest geographically
in the State Three hospital divide the county naturally into 3
catchment areas 18
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Essex County Why No Wrong Door? Increasing aging population
which will increase need for services Increase disabled adults
& children needing LTC We know our local resources and our
local partners vs regionalizing services Opportunity to create more
cost effective use of programs vs institutionalizing an individual
Consumer satisfaction Who doesnt want to remain home? Opportunity
to determine unmet needs 19
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Essex County Essex County NY Connects (now) Strong partnerships
DSS, area hospitals discharge planners, Mental Health, volunteer
programs, local and regional Not-For Profits and other local
governmental agencies such as Public Health and Emergency Services.
Taking referrals for varies agencies Cares Transitions DSRIP
Medical Home Long Term Care Council Understanding of all programs
available Constantly a work in progress 20
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Essex County Essex County NY Connects (future) Continues Intake
and referral All staff are currently crossed trained Screening
Expand relationships with local agencies Assist ER staff with
discharge planning Formalize relationships with EMS Continue the
discussion of PARAMedicine Increase Intake and Screening staff
Continue Case Management 21
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Essex County Add additional components Community Mental Health
(subcontract) Mental Health Workers making home visits w/NYC
Connects staff Transition when appropriate to Clinical Mental
Health Services Volunteer Coordinator Handyman program Service dog
Friendly Visitors & Telephone reassurance Transportation for
Social functions Engage Baby Boomers Attach to the RHIO 22
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Oneida County Goals and Objectives of local implementation NY
Connects will expand to meet the requirements of No Wrong Door
(NWD) under the Balancing Incentive Program. Restructuring and
reassigning NY Connects; HIICAP to create a fully functioning Aging
and Disabilities Center (ADRC). Retraining and reassigning various
provider staff to perform telephone information and assistance,
initial intake and screens and enter caller information into client
data base at the time of the call instead of entering data
completed by case managers from hard copy assessment forms.
Designated HIICAP and NY Connects staff will be assigned, trained,
and required to complete the Level one screen Designated NY
Connects staff will also be trained to provide, information,
assistance, and follow-up assistance for consumers who are enrolled
into to MLTC plans. 23
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Oneida County Planning and progress to date Planning sessions
with HIICAP/NY Connects staff and supervisors Laptops for Program
Coordinators; Case Managers; Supervisors Communication system
upgrades are under consideration Care transitions Program is being
developed and ready for implementation Chronic Disease
Self-Management Program (CDSMP) is being expanded and available in
many areas of Oneida County On-site training for client data
management from PeerPlace Networks 24
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Oneida County Implementation Timeline Laptop training for field
staff (6/14 to 3/15) PeerPlace Training for Case Aide/Data Entry
and Supervisors (6/14 to 3/15) Upgrades to Telephone System to
support Enhanced NY Connects/HIICAP Unit (5/15) Case Managers Begin
Using Laptops Infield (3/15) Provider Revised staffing to include
(3) LTC Associates;(1) Program Coordinator (CDSMP); (1) NY Connects
Supervisor (1/15) 25
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Oneida County Implementation Timeline (cont.) Implement staff
training to provide technical support and guidance during the
transition to BIP (6/14-9/15) Transition (3) Case Aide Positions to
perform telephone I&A, Live Screening - Reduce Data entry tasks
as case managers begin using laptops in the field (1/15-9/15)
Enhanced NY Connects/ADRC unit becomes fully Operational (12/15)
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Erie County BIP Innovations Grant Ready, Set, Home BIP grant
separate from NWD - $738,000 Ready, Set, Home Not specifically NWD
Growth opportunity
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Erie County Changing the View Ready, Set, Home An Extroverted
ADRC model Establish a community presence Strengthen NY Connects
name recognition NY Connects Staff are working in and with local
rehab and nursing facilities Working to get patients home sooner
Part of the fabric of the facility Not a place to refer
patients
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Erie County Building relationships with MLTC plans providing
service in Erie and surrounding counties. Engaging plans on behalf
of clients to develop appropriate care plans Working with
caregivers Establishing and strengthening vendor relationships to
facilitate services and home modifications Starting services early
Relationships with contractors and vendors for home
modifications
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Erie County Challenges Past Changing the view within the
facilities Partner agreements Purchasing goods Ahead Changing the
view within the facilities Getting to the right clients Providing
adequate modifications- managing expectations
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Erie County Successes First client transitioned home days
before Christmas MLTC plans knowing about RSH. Calling us! Housing
Connections Relief to Families
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Erie County Positive Results Erie County known as a quality
provider Meeting the need Greater Understanding of LTSS Pilot
Project Medicaid savings estimated at $1,109,724. Administrative
Support
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Patty Bashaw | Director | Essex County Office for the Aging |
PO Box 217, Water Street, Elizabethtown, NY 12932 | (518) 873-3695
| [email protected] Laura Cameron | Executive Director |
Association on Aging in New York | 272 Broadway, Albany NY 12204 |
(518) 449-7080 | [email protected] Mike Romano | Director | Oneida
County Office for Aging & Continuing Care | 120 Airline Street,
Suite 201, Oriskany, NY 13424 | (315) 798-5456 | [email protected]
Dan Szewc | Long Term Care Coordinator | Erie County Department of
Senior Services | 95 Franklin St., Room 1329, Buffalo, NY 14202 |
(716) 858-8526 | [email protected] 34