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ARE YOU EMOTIONALLY INTELLIGENT?
OR YOU STILL THINK (not feel) THAT IQ
MATTERS MORE THAN EQ
04/19/23 EI 2
Before we move ahead please note that:
• IQ means intelligence quotient
• EQ means emotional quotient
• EI means emotional intelligence
04/19/23 EI 3
WHAT ARE EMOTIONS ?
•Happiness, fear, anger, affection, shame, disgust, surprise, lust, sadness, love, frustration, anxiety, failure, achievement etc. The above are the emotions which directly affect our day-to-day life. There are TWO dimensions of emotions:Physiological side: ‘Emotion’ is a complex state of human mind, involving bodily changes of widespread character such as breathing, pounding heart, flushed face, sweating palms, pulse rate, gland secretions, etc.
Psychological side, a state of excitement or perturbation marked by strong feelings.
04/19/23 EI 4
Emotions And Their Blends:
• Anger: fury, outrage, resentment, annoyance, hostility.
• Love: acceptance, friendliness, trust, kindness, infatuation.
• Shame: guilt, remorse, humiliation, regret.• Fear: anxiety, nervousness, apprehension, terror.• Enjoyment: happiness, joy, relief, contentment,
pleasure.• Sadness: Grief, sorrow, cheerlessness, gloom.• Surprise: Shock, astonishment, amazement
wonder.
04/19/23 EI 5
Examples of Use Of Emotions: She is too sensitive. He takes everything too personally. He is jealous of his colleagues. My boss is always in a hostile mood. She does not understand the feelings of others. He is always nagging others. The HOD blurts things out without thinking of others. Nobody understands/listens to me. The management is way out of touch with employee’s
emotions. Why does it happen with me only in life. I am always nice with the people around me.
The above statements refer to various emotions we experience in our day to day life.
04/19/23 EI 6
EMOTIONAL INTELLIGENCE IS: -
1. OUR CAPACITY TO RECOGNIZE OUR OWN FEELINGS FOR OTHERS
2. AND HOW WE MANAGE OUR OWN FEELINGS WITHIN OUR SELF
04/19/23 EI 7
Are we giving EQ education in schools /colleges
• NO. Our educational system gives stress on IQ and not on EQ. We are taught History, Hindi, English, Geography, Physics, anthropology, Botany, Computers, Medicine, Engineering etc.
• We are NOT TAUGHT how to handle frustration, anxieties, stress, failure, depression, burnout, inferiority complexes, ego problems
• We are not told to learn how to manage emotions i.e.; interaction, coordination, Adjustment, communication WE ARE EXPECTED TO LEARN ALL THESE FROM OUR PARENTS, PEER GROUP OF OTHER
ROLE MODELS At the later stages of our lives we are told to
master emotional competencies to be SUCCESSFUL.
04/19/23 EI 8
IQ v/s EQ(Intelligence Quotient v/s Emotional Quotient)
• The research shows that IQ can help you to be successful to the extent of 20 percent only in life. The rest of 80 percent success depends on your EQ
80% EQ
20% IQ
Then What is Success ????
04/19/23 EI 9
OR SUCCESS IS SOMETHING ELSE
The word "success" is a relative term • Living a healthy and happy married life may be an
indicator of success for some. • Reaching a top position in carrier may be an indicator
of success for others • For some having a satisfying job life or personal
satisfaction may be an indicator of success• Only the tangible achievements may not be indicators
of success in life. Many a times non-tangible performance or achievements may be termed as successful.
04/19/23 EI 10
GETS YOUHIRED
GETS YOUFIRED/PROMOTED
THE PROFESSIONAL SUCCESS
04/19/23 EI 11
EQIQ
THE PERSONALITY
The HEAD The
HEART
04/19/23 EI 12
THE PERSONALITY
EQ
Thinking Part
Feeling Part
04/19/23 EI 13
Characteristics of a High EQ Person
• A time to wait and a time to watch,• A time to be aggressive and a time to be passive,
• A time to be together and a time to be alone, • A time to fight and a time to love,• A time to work and a time to play,• A time to cry and a time to laugh,• A time to confront and a time to withdraw,• A time to speak and a time to be silent, • A time to be patient and a time to decide.
04/19/23 EI 14
Characteristics of a low EQ Person
“If only I had a different job … …”“If only I had finished graduation … …”“If only I had been handsome/beautiful …”“If only my spouse had stopped drinking …”“If only I had been born rich and famous…”
“If only I had good contacts…”“If only I had better friends …”“If only I had married someone else …”
04/19/23 EI 15
EMOTIONAL SKILLS MANAGERS SHOULD LEARN
• EMOTIONAL COMPETENCY
• EMOTIONAL MATURITY
• EMOTIONAL SENSITIVITY
04/19/23 EI 16
I. EMOTIONAL COMPETENCY
• Tackling Emotional Upsets
• High Self-esteem
• Handling Egoism
• Handling Inferiority Complex
04/19/23 EI 17
II. EMOTIONAL MATURITY
• Self-Awareness
• Developing Others
• Adaptability and Flexibility
04/19/23 EI 18
III. EMOTIONAL SENSITIVITY
• Understanding Threshold of
Emotional Arousal
• Empathy
• Improving Inter-personal Relations
• Communicability of Emotions
04/19/23 EI 19
SOME MYTHS/FACTS ABOUT EQ
• Being EI does not mean a weak, submissive or defensive personality.
• Being highly EI does not not mean being extra nice, polite or sugar coating your language
• The females are NOT superior to males in expressing/experiences emotions as most of us tend to believe incorrectly. In fact, the research shows that males are equally emotional when compared to females.
• There is no direct evidence to prove that EQ is dependent upon heredity.
• However, the environment does seem to influence the EQ.
04/19/23 EI 20
CAN EQ BE DEVELOPED?• YES. You can develop your EQ by
upgrading your emotional skills. The popular thinking that EQ is entirely inherited is incorrect.
• Emotional Intelligence is not fixed at birth. There is no emotional intelligence genes as such that we know of today. It is something one has learned.
04/19/23 EI 21
Conted……..
Can EQ be developed at any stage/age of personal or professional life.
The answer is YES. You can upgrade your emotional skills at any stage of your life. In fact, age and maturity are positively correlated with the EQ.
04/19/23 EI 22
Can EQ Be Measured?
YES. Though some critics may argue that emotional traits can not be measured accurately the psychologists have shown that EI can be measured by using standardized scientific tools.
04/19/23 EI 23
CONCLUSION: Applying EQ makes you feel comfortable within your own skin and
with people around you. You can also understand what makes you incompatible with
certain people or jobs and learn ways to deal with the emotional difficulties ease.
You can also understand the specific feelings that cause you stress and learn ways to become more at peace.
“This Word EMOTION is never attached to any person, any circumstance or any situation other than only YOU “
EI 24
So PLEASE BE
EMOTIONALLY INTELLIGENT