Workplace 2030: Global Workplace for CannonDesign Director, Michael Bonomo authors what lies ahead for work and places it occupies.

Architectural Design Cannon Design

As Director of Global Workplace for CannonDesign, a global design firm regularly recognized as one of the most innovative in the world, Michael Bonomo partners with leading companies to shape the future of their work - and the physical and digital environments that enable it.

Through collaboration with game changers like Square, LinkedIn, Atlassian, Disney, Bloomberg, Spotify and others, Michael’s global team translates trends, societal change, cultural shifts and organizational brands into vibrant spaces that drive measurable outcomes. He recently shared three trends he sees key to the future of tech workplaces:

• Data and AI for Human Experience: The potential for companies to leverage data and Artificial Intelligence to understand how people use their buildings is incredible. It’s an opportunity to be seized to shape smarter, more human experiences for staff.

• Young Companies, Old Buildings: Worldwide we’re seeing well-established tech companies without decades of history take spaces that bring physical gravitas while completely rejuvenating and bringing new life to vintage buildings. It’s their way of pairing a physical legacy to complement individual mission and tie to incredible growth patterns. We’re helping Square completely reimagine the St. Louis Post Dispatch building in St. Louis as one example.

• Wear Your Heart on Your Workplace - Leading companies want to personalize inclusion and brand diversity for their staff and clients. From workspace layouts, to colors and artwork, and amenities, the best organizations are driven to create spaces that echo their company DNA. That means each project is an opportunity to author a unique solution and it makes for incredibly exciting and rewarding work.

Rethinking the Workplace: What Comes Now, Next and After the Pandemic?

Clearly, the pandemic has been an incredibly disruptive force to the world, and of work. We’re working with companies on solving their challenges in all different stages (business model evaluation, workplace prototyping and design, policy and technology review, traditional construction) and it has been enlightening to understand reactions to the spectrum of solutions - why some approaches appeal, while others may not necessarily apply.

At the highest level, most companies are advancing their workplace projects with fairly limited impact through a ‘tailored change’ approach suited to their workstyles. Keeping employee safety and comfort measures at the forefront to address obvious health considerations. There is definitely a sense the pandemic will pass thanks to advancements underway and most organizations will opt to return to a physical office. On the other side of the spectrum, many of our disruptor clients are choosing ‘remote first’ as their current model, with a physical office for select activities, and likely full attendance in the future. Some are selecting ‘hub and spoke’ with various primary hubs, satellite smaller locations, and the all familiar Working From Anywhere (WFA) that we’ve all become quite adept utilizing. We’ve all taught ourselves that productivity need not wane, as long as culture remains intact and vibrant through virtual engagement.

Today changes may seem subtle, but highly important - and nuanced for each culture.Here are some we see:

• Hybrid Teams: Data is clear that even after the pandemic people will want to work from home much more regularly. This means companies must support hybrid teams (teams composed of full time, contract and gig employees, all working from different locations). Ensuring primarily virtual employees can effectively work in the office occasionally will be just as necessary as ensuring in-person staff can work remotely as needed.

Because of this reality, companies are overhauling their technology ecosystem, they’re considering more unassigned hoteling space to accommodate these day-to-day shifts in capacity, and they’re also considering how all staff can equitably access resources, amenities and opportunities.

• (Fewer) Rules of the Road: We’re seeing business policies change and evolve. Flex and remote work, scrutinized by some in the past, is now accepted widely. With the wealth of

data on remote work performance, we’re in the midst of major shifts. With remote-first taking a front seat in some sectors a kit of policy changes follow suit supporting those workers peppered across various physical locations.

Atlassian and others embrace the notion for each attendee in meetings to ‘dial-in’ on their own device, even when physically located in a common location - giving democratic and equal ‘weight’ of each participant in a virtual meeting. The idea is that two individuals on one camera (such as, in a large meeting room) may be perceived as being more heavily weighted in a discussion, rather each should dial in on separate devices for an equitable screen experience and equitable opportunity for their own voice.

• Wellness: The challenging realities of the pandemic have brought increased focus to staff physical and

mental wellness. Companies are highlighting existing benefits some may have overlooked, investing in new programs and communicating nonstop about them.

As we shift back to in-person work, companies are eager to keep this renewed focus going. We’re being asked a lot about strategic wellness opportunities in the workplace from fitness areas to socialization opportunities, quiet space and kitchens. Our team expects this to continue.

• Returning to the Workplace: As companies begin to reopen their workplaces, our team is being asked to offer strategic guidance. We’ve also shaped our own organization’s return policy. The simple truth - there is no ‘one size, fits all’ approach. CannonDesign currently has most of its 19 offices open with alternating and phased scheduling (and thorough health and cleaning guidelines) but in-person attendance is not required. This is helping portions of our teams reunite and that’s great. Like most companies, We think the shift back to the workplace will be a measured and gradual process.

Atlassian’s Workplace for Authentic Human ExpressionMountain View, CA

Atlassian’s founders have always been committed to creating an inclusive business environment where people can be their authentic selves. That creed has helped them thrive as a company while earning multiple Best Place to Work awards on multiple continents.

In helping Atlassian expand its Mountain View, CA campus, we took authenticity to heart by numerous measures:

• Vibrant amenity spaces including a large cafe, coffee bar, wellness studio and game room are

designed to be welcoming and exude inclusivity and acceptance. As we shift back to in-person work, companies are eager to keep this renewed focus going. We’re

being asked a lot about strategic wellness opportunities in the workplace from fitness areas to socialization opportunities, quiet space and kitchens. Our team expects this to continue.

• Workspaces are diverse to empower Atlassian staff with options for: ▶ Diversity and accessibility - integrate accessible elements into the design, not added as a requirement

▶ Quiet work - enclaves, phone rooms, tucked away corners ▶ Collaboration - open lounges, enclaves, conference rooms, video conference rooms ▶ Social connection - Cafe, game room, tea house, three outdoor terraces ▶ Personal reflection and wellness - Meditation room, parents room, library, wellness studio

Employees are encouraged to move throughout the space and work in areas best suited to their work styles and needs all the time.

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