ARC HUMAN SERVICES

2017

FROM THE AADVANTAGE CEO

In just four short months as Chief Executive Officer of AAdvantage/Arc Human Services, I have experienced an overwhelming amount of well wishes and support from every stakeholder in this organization, and for that, I thank you. Every day it becomes even more evident that the staff and Board of Directors are transforming the way we help people with disabilities. I am honored to be part of such an amazing organization.

An energizing momentum is building around our Advocacy and Self-Advocacy programs, including parent-to-parent and sibling-to-sibling support groups to encourage families and individuals to work together and support each other in their communities. We are also expanding these services to include individuals and families in communities who have not had the opportunity to engage with one another, and whose voices have not been heard.

There is incredible innovation happening – and we are exploring the optimization of technology that will enhance our residential, employment and community participation services. The use of cutting edge technology will improve our quality of care, streamline internal processes and will be critical to meet and, hopefully, surpass the needs of the individuals we serve and those of our internal stakeholders.

None of the success we are realizing would be possible without our direct support staff. I want to express my deepest gratitude for their dedication to the individuals we serve. You are the foundation of our organization, and the quality of our services is directly attributable to you! Your unwavering commitment to provide the best care, support and opportunities to the people we serve does not go unnoticed.

Thank you all for your loyalty and commitment to the people and families we support. It is with your generous spirit, and tremendous commitment that allows those we serve to experience a full life with their family and friends at home, at work and actively participating in their community.

~ Ed Picchiarini AAdvantage, Inc., CEO

Arc Human Services, Inc. serves people of all ages with intellectual and

fulfill their ambitions, protect their rights and foster meaningful relationships

FROM THE EXECUTIVE DIRECTOR

Many changes have occurred, and continue to occur, in the world of providing services to individuals with disabilities. Part of being innovative and ahead of the curve in human services is to ensure that the staff leading the way in times of change have the necessary knowledge, and heartfelt desire, to do whatever is necessary to improve the lives of those we serve. So, while change can sometimes be concerning, in the case of our agency, the changes taking place are very exciting.

I am one of the very changes that I am referencing. I had the privilege of beginning my career with Arc Human Services in the mid-90’s. I held various positions at AHS until venturing into the world of self-employment, where I gained valuable experience as a consultant working with county programs that have responsibility for oversight of service providers for individuals with disabilities. The opportunity to have seen service provision from different prospectives is an attribute that I feel will help me excel in my new role as Executive Director.

The mission and vision of our agency is quite simple: to make sure that individuals are healthy, safe and integral parts of their communities. While this is a condensed version of what we strive to achieve, our approach to service provision is one that allows us to do this while at the same time integrating innovative programs and phasing out those that no longer meeting the needs of the individuals we serve. There are many opportunities for growth within Southwestern Pennsylvania and when appropriate, we will analyze these ventures from a fiscal and programmatic perspective that seeks to solidify our continuum of care.

I look forward to many successful years with the current leadership team. It is a group that can make a difference in the lives of individuals with disabilities. It is a group that takes the time to listen to those we serve. It is a group that embraces change and because of that will take Arc Human Services to the next level of service excellence.

~Karry Riddell Arc Human Services, Executive Director

developmental disabilities and mental illness in a manner that allows them to

at home, at work and in their communities.

PROGRAMS & SERVICES

Residential Services is a program that ranges from 24-hour care community homes to independent living apartments. An individual’s placement is based on their needs, wants and abilities. When possible, clients are placed with other people who have similar likes and dislikes. Each person has an individualized goal plan to assist them maximize daily living skills.

Mental Health Supports, which provides consumers with mental illness and/or co-occurring substance abuse disorders housing and residential rehabilitation services. The Supportive Housing program offers those with limited financial assistance aid in procuring and maintaining independent living as well as with budget counseling, acquisition of furniture and life skills training. The Community Residential Rehabilitation program provides a stable and supportive home-like environment where people with serious mental illness receive individualized counseling and rehabilitation.

Employment Services, including the Community Employment, Student Transition and Vocational Training programs, expands the self-sufficiency for all with an ID diagnosis. Through an evaluation process known as Discovery, staff assist individuals with skill development and training to find local employment that meets their unique interest. Through these programs, each person can independently contribute to their community as well as increase their educational, emotional, social and economic performance.

ARC HUMAN SERVICES

PROGRAMS & SERVICES

Specialized Services which provides innovative programs to serve the most unique needs. The Behavior and Individualized Supports aid people with IDD who struggle with significant and complex mental health disorders while recognizing that many have experienced extreme trauma. In-Home and Community Supports offers a variety of one-on-one services, including money management and utilizing public transportation, to meet customized ISP goals. The Community Participation service provides individuals assistance in building natural supports, increasing independence and being integrated into the community. Camp Laughalot offers social events several times a year, providing life-enriching experiences through structured activities and recreation. Campers also meet for monthly activities, helping them maintain the friendships.

Self-Advocacy and Mentorship provides assurance, assistance and accessibility to ensure active involvement for anyone with special needs. Self-Advocacy concentrates on group activities, public education and teaching the individuals to speak up and tell their stories. Peer Mentorship gives clients the resources and peer support to assist with skills, including self-awareness and assessment, problem solving, decision making and teamwork.

Brandon is a vital member of Arc Human Services. Over the years, he has received various Home and Community services, including job training, employment and in-home. Through the Community Employment program, Brandon was hired at the Washington City Hall office to clean and assist with paperwork. He is pictured with the Treasurer’s department. Brandon thrives both in his job and within the community. He enjoys going to the gym, bowling, photography and art as well as singing in the Arc’s Totally Talented talent show. He has built true friendships with his peers and support staff. Brandon is one of a kind. We look forward to seeing what the future holds for him.

~Dan Wozniak, Team Leader

SUCCESS STORY: BRANDON & COMMUNITY EMPLOYMENT

SUCCESS STORY: CHERYL & SELF ADVOCACY

Cheryl has been an active member of the Arc Human Services family for many years, utilizing a variety of programs. She lives in one of Arc’s residential homes and enjoys staying busy, working at the Vocational Training Center for over 20 years. In 2015, she completed a peer mentor training program, which focused on learning self-awareness skills, problem solving, self- advocacy and a multitude of other skills to learn how to support and help other individuals. More recently, she has chosen to go out and work within the community and be involved in the community participation service. She carries out what she has learned in her everyday life, by giving advice, feedback and advocating for herself.

Cheryl utilizes her skills every month at Arc’s Self-Advocacy meetings. She believes in speaking up and speaking out to get hers and other’s needs met. Cheryl has attended legislative visits to voice her concerns on transportation, budget issues, employment opportunities and acceptance in the community. She is especially spirited about advocating for her two nephews with autism.

Cheryl is extremely sociable and passionate about Advocacy. She feels everyone should be heard and respected. Cheryl has showcased her “We Belong” photo voice project to raise awareness in the community. When the photos debuted, she was recognized in the Observer-Reporter where she stated, “We want you to see us as persons; not our disabilities.” While sharing the pictures with others, the intention is that the photos will challenge the community to change their views about people with disabilities. Cheryl’s dream is to have safe space, where everyone is welcome to stop in, spend time with each other and build relationships.

Cheryl has recently joined the Self-Advocacy leadership group, where she can continue to develop her skills and help others in the community through training, education and sharing resources. As she passionately states, “We Do Belong!”

THANK YOU

MEMBERSHIP Joe & Ethel Chehovin Allen & Janet Clingan Glen Comer Sharon Evans James Femia Doreen Friend Dorothy Jannelli Sarah Kohl Susan Lowers Regina Mader Nancy & Bob Muha D.K. Norvell Nancy Nowak Robert J. O’Conner

Tim & Terri Pawol Nancy Pearlman Kenneth Pepperney Ed Picchiarini Mary Jo Podroskey Charlotte Scholl Karen Stimeling Marge Urbas Alan Welle Cheryl Wilber Zach Wilber Rose Yesko Green Valley Packing

LARGE GIFTS & GRANTS

Salvitti Family Foundation United Way of Washington County Whiskey Rebellion Festival

Over 500 individuals served across

Southwestern Pennsylvania

Allegheny, Beaver, Butler, Clearfield, Crawford, Greene,

Indiana, Jefferson, Washington & Westmoreland Counties

700 + Employees with offices in Beaver,

Dubois, Oakmont & Washington

Edith L. Trees Charitable Trust FISA Foundation Mon Valley Credit Union PNC Charitable Trusts

THANK YOU

INDIVIDUAL DONATIONS

The Forbes Family Doreen Friend James Miller Beverly Motichak Bob & Denise O’Connor Kenneth Pepperney Mary Jo Podroskey

Anonymous (3) Thomas Anderson The Brodak Family Joseph & Ethel Chehovin Lynne Cowden Edward & Diana Dellorso Dr. Jarol DeVoge

ANNUAL DINNER 2017 Guthrie, Belczyk & Associates Horizon Information Systems Huntington Insurance Miracle Landscaping Northwest Savings Bank Patrick DeMico PDC Pharmacy Pittsburgh Computer Solutions Ron Bill Auto Body Thomas Ayoob III & Associates

160 utilizing our RESIDENTIAL PROGRAM 136 served with BEHAVIORAL SUPPORTS

68 using the EMPLOYMENT SERVICES 65 served through IN-HOME & COMMUNITY SERVICES

56 served in COMMUNITY PARTICIPATION

100 supported through MENTAL HEALTH

SUPPORTIVE HOUSING

SUCCESS STORY: KAMRYN & KYARA AT CAMP

It’s hard to imagine Kamryn and Kyara have been going to Camp Laughalot for 8 years. The twins have greatly benefited from all that has to camp offer. They are socializing and making friends, interacting with peers and establishing relationships with counselors. They participate in multiple activities including swimming and making crafts as well as enjoying entertainment and educational programs both at the campsite and traveling to places that they would not have seen otherwise. Although Kamryn and Kyara are limited in expressing their feelings, they clearly communicate to us that they look forward to every day of camp. Camp Laughalot is an exceptional place where kids with disabilities can go and interact with people and despite their different style of normal can enjoy the benefits typical kids take for granted.

~Kym Lambert, Mom

SUCCESS STORY: CHARLIE & MENTAL HEALTH SUPPORTED HOUSING

If you would ask Charlie what his favorite thing is, his answer most likely would be two-fold:

1. Working with dogs 2. Playing basketball at Special Olympics

To Charlie, these two activities blend nicely into his weekly Arc schedule and he is more than happy with the results. Charlie, his sister and his grandmother have been involved with the Mental Health Supported Housing Program (MHSHP) for a few years. The family has struggled with financially and with basic housing issues. MHSHP has helped with budgeting, landlord negotiations and housing acquisition. Arc has also assisted Charlie in finding a job.

Charlie works twice a week at the South Hills Pet Rescue. He loves dogs and the dogs love him. According to the owner, Nick Ferrero,” Charlie walks the dogs on a regular basis and talks with each customer about doggie care and health.” He goes on to say, “He is a good worker and very conscientious about his job.” Additionally, he recently opened his first checking account with the money he has made and is saving to purchase Christmas gifts.

Charlie also participated in the Special Olympics Basketball Team this year, playing three on three competition tournaments for the first time. His team won their first ever silver medal and his contribution did not go unnoticed. His coach, Coach Andy, labeled Charlie as a team player, unselfish and determined to win.

Not only did Charlie enjoy participating in these activities, but his teammates, co-workers, friends and family also recognized and supported his achievements.

During his downtime, Charlie enjoys spending time with his Arc workers as they often take him to the movies, out to eat and to church. These activities mean a lot to him and his family, as he might not otherwise get to participate in them.

evin

THANK YOU

CASH BASH 2017 - Donors

Kim Durham Shirley Senay Tara & Jim Johnson Michelle & John Kemis Michael Kelsall Doreen Friend Kevin Tracy Darlene Fisher Jonathan Garet Jeanne Stacher Quimber Nutter Janell Aguon Shelly & Don Hanning Donald Yanak Haley Gross Maura Shepard Kandy Main Jeff Direnna Cyndee Frizzi

Bethel Bakery Buffalo Wild Wings Carnegie Science Center Charles Schwab & Co. Chick-Fil-A Children’s Museum of Pittsburgh Dave & Busters Pittsburgh DoTerra Oils Flight Trampoline Park Fun Fore All Heinz History Center Holly Callender Jackie Schmaltz Jackson’s Restaurant LaGonda Machine, LLC National Aviary Pennsylvania Trolley Museum Pittsburgh Cultural Trust Pittsburgh Improv Pittsburgh Steelers Pittsburgh Symphony Pittsburgh Zoo & PPG Aquarium Primanti Bros Red Lobster Restaurant Snapology

Volunteers

AccuTrex Products Amcom Office Systems Application Verification Carmine’s House of Furniture Charles Schwab & Co. Chiurazzi Law Group Dr. Anthony Canterna Guthrie, Belczyk & Associates Huntington Insurance Integrated Fleet Services

Thirty-One Products West Finley Volunteer Fire Department

ANNUAL GOLF OUTING 2017 - Sponsors

Metro Heating & Cooling Northwest Savings Bank Palermo, Kissinger & Associates PDC Pharmacy Pittsburgh Computer Solutions Prolific Dynamics Thomas H. Ayoob III & Associates Tim & Terri Pawol Tow-Tegrity, Inc. Walsh Valve & Specialty, Inc.

THANK YOU

Dan Notaro Nick Pataro Jose Pintola Mark Reinstadtler Scott Ressler Luann Riggle Rusty Riggle Tom Roberts Joe Scrip Nathan Schafer Ryan Senft Doug Seng Scott Seuss Daryl Shingle Bob Simpson Dave Snyder Mike Somerhalder Don Stark Beth Stutzman Chad Taylor Jeff Terng Dale Thomas Trevor Thomas Mike Trapazano Bob Wicker Bill Waldren Paul Worthington Heath Winsheemer Aaron Wrubleski Aaron York Ben Zyra

Mike Golaski Randy Guthrie Brad Hall Don Hanning Matt Humbert Ryan Insana Amy Interval Tony Interval Mary Jo Jindra Dan Johnson Jim Johnson Steven Kantz Andrew Kark Rob Kelly Steve Kimdahl Gary Kissinger Edward Konopka Joe Manning John Manning Mike Manning Carl Marshalwitz Patrick Masello Chad McCrerey Chet McCrerey Matt McCrerey Mike Meuller Mike Minder Tim Minnis Nelson Mitzen Ed Moan Ken Myhre Jess Nelson

Joe Badigak Derek Baron Dave Banfield Jim Banfield Lance Baume Gene Belczyk Ronald Bill Gary Buffington Ryan Burke George Bushmire Holly Callender Gary Casciola Mark Casciola David Chambers Tim Chehovan Wayne Chiurazzi Doug Clark Chris Claspy Scott Cross Matthew Dahle Patrick DeMico Todd DeMico BJ Dukett John Farrell Bill Fetcko Todd Fink Bryan Fisher Tim Flanagan Tim Flanagan Jr. Alex Fruzynski Dana Fruzynski Dan Gigler

All Clad Metals Beechie’s Place Bella Sera Charles Schwab & Co. Disney World Resorts Escape Room Pitt South Es

Golfers

Donors Pittsburgh Winery Steel City Harley Studio Seven Todd Rubio TALA Wild Things Union Grill

Hyatt Pittsburgh South Kennywood Park Little Lake Theater Meadows Casino Northwest Bank Oh So Tan

SUCCESS STORY: JOE & COMMUNITY PARTICIPATION

Joe has attended the Arc Vocational Training Center since April 2011. When he first arrived, he worked with a 2:1 employee to individual ratio, but over the years has gradually moved to a 1:6 group. He has blossomed both personally and professionally in his pursuits, participating at the Training Center and in his community. Recently, Arc began the Community Participation program, where individuals are encouraged to spend more time out and about. Joe was unsure if he would enjoy spending more time in the community, but gave it a chance and now he requests to go out more often. Joe has started volunteering at the City Mission every week. His attendance at the Training Center has increased as well as the money he earns and volunteer experience. Through the Community Participation program, Joe has made great strides and continues to grow in all facets of life.

~Vocational Program Specialists

SUCCESS STORY: MARIA & PEER MENTORSHIP

Maria graduated from Greensburg Salem and accepted her diploma with her graduating class.

After high school, Maria independently applied and was accepted to Seton Hill College. She graduated in 1981 with her Bachelor’s degree in Religious Studies and Social Work. Her first job was selling Avon, which she continues to do presently.

After her mother passed away, her brother felt it was best for Maria to stay in a nursing home. After 3 years, she decided it wasn’t the right fit for her and contacted her local commissioner and passionately advocated herself out of the nursing home. Today, Maria lives on her own, with her cat, in an apartment. She has staff that assist her when needed, but a majority of her time is spent working as a mentor, attending trainings and learning new and exciting ways to help others. She is always searching for resources she can share with her peers. From October 2016 through March 2017, Maria worked with 2 high school students from Fort

Education, she was lonely and wanted to make friends. In 1974,

Maria was born in 1955 in Greensburg, where she lived with her parents and 3 siblings. Throughout her youth, her Mom was an advocate for her and wanted to ensure she received every opportunity. Maria’s mother never really followed the rules and didn’t listen to other’s opinions regarding Maria’s success. While she was home-schooled most of her life, and valued her

Cherry. The students created an adaptive device for the computer called the SticKey. The joystick is a device to allow individuals who struggle with fine motor skills type on a keyboard.

Most recently, Maria shares her story with Arc’s new employees during orientation, providing them an opportunity to ask questions and learn more about how to effectively interact with those they will support.

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ACCOMPLISHMENTS

Over the last 17 years, Arc Human Services has opened more than 70

group homes in seven counties. We have purchased 55 homes in the last

10 years, an 81% growth for our Residential Program.

In 2016, Arc Human Services expanded to provide mental health services

for individuals in Beaver, Butler and Washington Counties. Over the last

year, we have assisted 100 people with housing supports and

rehabilitation services.

Since 1999, Camp Laughalot has grown from a two-week summer camp

with 20 children to a year-long program comprising a seven-week

summer camp, one-week winter camp, spring informational event and

monthly special activities serving 250 individuals of all ages.

The Community Employment service has consistently expanded, now

employing 68 individuals across our service area. Joint endeavors,

including partnerships with Washington City Council and Steratore

Sanitary Supply, are becoming more common as community engagement

grows. To date, the Employment Program works with 28 businesses.

The Self-Advocacy group, created 3 years ago, has met with Pennsylvania

Senator Camera Bartolotta, Representative Brandon Neuman and the

Office of Developmental Programs’ Deputy Secretary, Nancy Thaler,

along with other governmental official to discuss the condition of their

communities and new ways to create inclusion across the region.

BOARD & ADMINISTRATIVE STAFF

BOARD OF DIRECTORS

ADMINISTRATIVE STAFF

MEMBERS

Kimberly Chuey

Jayme Patmon

Jean Phelan

Lynn Sylvis

Kim Durham DIRECTOR OF RESIDENTIAL

SERVICES

Doug Pickens DIRECTOR OF CLINICAL

PROGRAMS

Aaron Wrubleski DIRECTOR OF EMPLOYMENT

SERVICES

Audra Burd DIRECTOR OF COMMUNITY

BASED PROGRAMS

Shirley Senay DIRECTOR OF HEALTH

MANAGEMENT

Tara Johnson DIRECTOR OF VOCATIONAL

TRAINING SERVICES

Karry Riddell EXECUTIVE DIRECTOR ARC HUMAN SERVICES

EXECUTIVE COMMITTEE

Robert Chuey PRESIDENT

Sandra Solow VICE PRESIDENT

Marica Kae Smith

SECRETARY

Walter Gregory TREASURER

STATEMENT OF ACTIVITIES

Vision Statement: Our vision is that all the individuals we serve will be fully integrated into the community where they live and work. Core Values:

• We believe in listening to those we serve. • We believe in advocating for the protection of individual’s rights. • We believe in a culture of honesty and transparency. • We believe in respecting and recognizing our employees. • We believe in pursuing community partnerships.

Fiscal year July 1, 2016 – June 30, 2017*

REVENUE: $35,720,679

*Financial information is unaudited as of printing this report.

Residential, 80%In Home &

Community Supports,

5%

Training Center, 7%

Mental Health, 7% Administration,

1%

Residential

In Home &Community Supports

Training Center

Mental Health

Administration

STATEMENT OF ACTIVITIES

$0

$5,000,000

$10,000,000

$15,000,000

$20,000,000

$25,000,000

$30,000,000

$35,000,000

$40,000,000

2012 2013 2014 2015 2016 2017

Organizational Growth

Revenue

EXPENSES: $33,379,276

Residential, 69%

Training Center, 7%

In Home & Community

Supports, 5%

Mental Health, 6%

Administration, 13%

Residential

Training Center

In Home &CommunitySupportsMental Health

Administration

We are a community.

We are Arc Human Services.

Arc Human Services, Inc. 470 Johnson Road

Suite 200 Washington, PA 15301

Phone: 724-745-3010 Fax: 724-745-3383

Website: www.aadvantageinc.org Email: info@aadvantageinc.org