IT & ITES services

Arber TechnologiesCorporate Profile

Arber Technologies (Arber) is an emerging IT consulting & software services and ITES company, offering a 2wide spectrum of services to its global clients. Arber provides Optimized Outsourcing Value (OV) to its global

clients by cost-effective services, on time delivery and precise quality solutions whereby clients achieve maximum satisfaction and return on their technology investments. Arber is promoted by Shree Ram Group, leaders in the real estate industry with over more than 25 years of business experience in townships development. Headquartered in Jaipur, (India) the popular Pinkcity of the World, having the great history and royalty ethos; Arber has set up a state of the art Business Process Outsourcing (BPO) and software development center (SDC) offering ITES & software services. Arber Technologies is the only company in the state of Rajasthan having ISO 27001:2005 certification for Information and Data Security and also having ISO 9001:2008 for Quality Management Systems.

Arber's main differentiator is its ability to be in the forefront of technology through continuous research, advising clients on their precise needs, in return mitigating risks, through strong project management skills and agile team, treating customers as partners, exploiting quality standards to deliver high quality products and services. Arber has been one of the pioneers in Mobile Marketing in the state of Rajasthan providing a high value added services to large number of marketing organizations and corporate.

Our Mission“To provide the best services to all our clients through high quality products and services delivery offering utmost satisfaction and value to our clients”.

Our Vision“To become the leading company in the ITES & IT sector”

GoalsARBER Technologies has various goals and objectives?To provide the best customer services to our esteemed clients.?To use the best technology with cost effective maintenance.?To lay emphasis on quality of products and services.

Introduction

IT & ITES services

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About Management

IT & ITES services

Arber Technologies believes that knowledge is that ladder through which we would be able to touch the heights of the success in the era of globalization and technology. Keeping this in our view, we have set our vision. Our company's vision is "To become the global leader in the IT sector and to enhance all the capabilities of the organization to meet out its goals & objectives in the era of globalization as well.""

To throw out the vision into action, Arber Technologies has a very proficient management people at various levels which always seek for the betterment of Arber Technologies and its resources.

Chairman (Mr. Ashok Agarwal)

The chairman of the company Mr. Ashok Agarwal is a renowned businessman in the field of the real estate market of Jaipur. He is the chairman and the managing director of shree ram group and earned a great reputation in this field. Presently he is also a president of TODAR (Township Development Association of Rajasthan) and extended his vast knowledge in formation of various rules and regulations which is beneficial for both township developers and the government. Now he has diversified his interest in the field of information technology and established Arber Technologies Pvt. Ltd. The company will excel in this field under his business acumen and leadership.

Managing Director (Mr. Aashish Agarwal)

The managing director of the Arber Technologies Pvt. Ltd is Mr. Aashish Agarwal. He is a young, energetic and enthusiastic person with great business acumen at this tender age. He has a vision to provide best IT solutions to cater the need of each individual client. His firm determination and able leadership qualities will touch the new horizons in the field of Information Technology.

Vinay Garg)

Management Graduate (M.B.A.) with professional Selling skills from NIS (a unit of NIIT Ltd.) & Advance Diploma in Computer Applications /Education from CIStems with excellent grading in studies & projects.

At present he is on a post of Director (business development in public and corporate sector) managing professionally a well experienced team of PROFESSIONALS in their respective areas / field of operations in Rajasthan/Uttaranchal & U.P. States with the land marking & result oriented performances in the field of Business / Marketing /Training/Govt. Rate Contracts/Empanelment/ Projects/Institutional Business work. He is having 9 years rich experience in telecommunication and BPO industries.

Business Development in Public & Corporate Sector (

Arber delivers value to its clients through Collaborative Business Model (CBM) which is the basis of Optimized 2 TM. Outsourcing value (OV) along with the Technology Mix The focal point of CBM is the Customer Intelligence

coupled with Technology, Process Management, Business Intelligence, and Quality Deliverance.

Optimized Outsourcing Value (O V)2

IT & ITES services

TeamThe core team at Arber Technologies is blend of young dynamic leadership with innovative ideas, backed by rich business experience of the older generation, steering the business strategy with moral code, integrity and providing value to the stakeholders.

The execution team is enriched with experience, enthusiasm, creativity and innovation. The team comprises of more than 60 IT engineers, technology professionals, and business domain and management expert, which is ready to take on challenges on complex and large software projects, business outsourcing assignments, consulting services.

An exclusive group of advisors and consultants from the various industries is on the board to provide consulting in key business and technology issues.

IT & ITES services

Infrastructure

IT & ITES services

ServicesArber provides a complete bouquet of IT and ITES services. It has always been Arber's mission to provide high quality product and services to its clients which add value to their businesses. The ISO based process management with deep business process knowledge and innovation operations tactics keeping Customer In Focus (CIF) strategy is the deliverance methodology at Arber, thus converging into “Innovative Tactics” our punch line.

BPO

Outbound & Inbound

Voice Process

Non Voice Processes

Technical Support

Customer care

Billing & Accounting

Data Entry

KPO

Software Services

Application DevelopmentApplication MigrationEnterprise based Applications

Web ServicesWeb Services

E Commerce & Website design/redesignRich Internet Applications/FlashInternet & Extranet ApplicationsPortal DevelopmentInternet Marketing /SEOMultimedia & Graphics

E-learning

IT Services

Mobile Marketing

Website Hosting

Internet Bandwidth

VOIP Phones/Calling

Software Solutions

Enterprise Resource

Planning (ERP)

Human Resource

Information System (HIS)

Business Process

Management (BPM)

Supply Chain Management

(SCM)

Quality Assurance & Testing Services

Product Testing &

Certification

Application Testing

Testing Methodology

Designs

Performance Testing

IT & ITES services

Arber Difference

Collaborative process – Customers are partners at every stage of the project, with complete information sharing on the proceedingsNo Risk and hassle free – The optimum solution after in depth feasibility is advised to mitigate all risks and pre and post production glitchesData Security & IP ProtectionAutomated Process Management ToolsRobust ISO Quality Processes High competency manpowerState of the Art InfrastructureCost Effective engagement modelsValue for Money services

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IT & ITES services

Outsource Business Process Management

IT & ITES services

Business Outsourcing Process Expertise

Overview of Business Process Management Expertise via various channels of communication

IT & ITES services

Current BPO Processes

International Outbound Processes (Voice)

? Personal Injury Process ? Debt Management Process

IT & ITES services

Arber Credentials• ISO 27001 : 2005 Certified

• ISO 9001 : 2008 Certified

• OSP License from Department of Telecommunications, Govt of India

• Member of Electronic & Software Export Promotion Council, Govt. of India

• Registered under Software Technology Parks of India (STPI) , Ministry of IT & Communications; Govt. of India• Duns & Brads Certified

• Member of International Association of Outsourcing Professionals • Member of NASSCOM

IT & ITES services

• Member of ESC

Corporate ProfileArber Technologies

A-14, Heera Nagar, Shiprapath Corner,

Phone no. - +91- 141-3130035,3130036

IT & ITES services

Corporate Office

Opp. J.K. Petrol Pump,Mansarover , Jaipur - 302020

E-Mail - info@arbertechnologies.comvisit us - www.arbertechnologies.com