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AR Business Process Diagrams
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Oracle Receivables – Create Invoice
OBOCustomer User Department
Transact BusinessTransact Business
Start Create
Invoice
Is this a new
Customer or does
address need
updating?
Enter new Customer or update address
Prepare Invoice
(Click icon for User Guide)
Mark Invoice Complete
Print Completed Invoices Daily
Send Invoice
to Customer
Daily
Receive
Invoice
Send
Customer
Data to
OBO
Pay
Invoice
Yes
No
Notify User
Department
when Customer entry
complete
Post Completed Invoices to GL Daily
End Create
Invoice
Oracle Receivables – Invoice Adjustment
OBOUser DepartmentCustomer
Start Invoice
Adjustment
End Invoice
Adjustment
Select Invoice to Adjust
Select “Adjust” from the “Actions” Tab
Complete the required fields
(See User Guide)
Is there an existing
Invoice to Adjust?
- Stop -
(You may not
enter an
Invoice
Adjustment)
Yes
No
Oracle Receivables – Deposits (Prepayments)
OBOUser DepartmentCustomer
Transact Business Transact Business
Remit
Deposit
Receive
Deposit
Prepare Cash Receipts for Deposit
FormProcess Deposit
Create Invoice, deducting deposit
amount from Invoice as a line item and
changing distribution line to move funds
from deposit account
(See User Guide)
End Deposits
Start Deposits
Oracle Receivables – Pay Invoice
OBOUser DepartmentCustomer
Pay
Invoice
Process Invoice Payment
Remit
Payment
Receive
Payment
Post Invoice Payment to GL
Invoice Paid in full?
End
Yes
See
Collections
ProcessNo
Oracle Receivables – Collections
Customer OBOUser Department
Send Collection
Letter 1
showing Past
Due StatusReceive
Collection
Letter
Begin
Collections
Invoice 1-30
days past
due?
Invoice 31-60
days past
due?
Invoice Paid in full?
No
Send to Collection
Agency
Yes
Send Collection
Letter 2
showing Past
Due Status
Receive
Collection
Letter
Invoice 61-90
days past
due?
Send Collection
Letter 3 and
telephone
End
Receive
Letter and
telephone call
Invoice 91-
120 days past
due?
Send Collection
Letter 4 and
telephone
Receive
Letter and
telephone callInvoice >120
days past
due?
Yes
Yes
Yes
Yes
Yes
No
No
No
No
A
A
Pay
Invoice
Pay
Invoice
Pay
Invoice
Pay
Invoice
No
