User Virtualization

Guy Leech, Systems Architect

Operating System

The traditional PC model

Applications

User Environment

The component desktop

Operating System

Applications

User Environment

Why Implement Desktop Virtualization?

• To Reduce Desktop TCO?

• To Centralize Desktop Management?

• To Improve Security?

• To Increase Agility?

?

?

?

Why Standardize Virtualized Components?

• To operate at lowest possible desktop TCO

• To decrease desktop administration

• To enable greater agility and flexibility

A Standardized Component Based Model

Why Personalize The Desktop?

• Desktop Virtualization targets the Knowledge/Power user - working historically on physical devices – otherwise SBC such as Citrix XenApp for task based users

• Users are ever more demanding, expecting fully personal environments - acceptance is key to adoption

• Without Personalization, users will experience a default, sterile environment

• Personalization is a major part of DV• Manage it correctly and reduce risks in DV adoption

Technical Challenges for migration (1)

• The “.v2” profile issue

• Different profile folder structures

• Different installation paths

• Different methods of personalisation, e.g. App-V

• Different data types, e.g. Wallpapers

• Permissions

• One time/one way or bidirectional?

Other Technical Considerations

• Performance – hypervisor has no insight into OS

• Application provisioning

• Local administrators?

• Application access– licensing, LOB only

• “Instantly” usable & familiar environment

• Lock down

Roaming profiles

• May be good enough

• Low complexity, low volume environments

• Not platform, or build, independent

• Storage space

• Transfer & logon/logoff time

• Folder redirection can help mitigate

• Corruption

• Reset one app, resets them all

Considerations for non-persistent desktops

• Where the TCO savings are, apparently• Everything comes from a single “Gold” image• Entire VM (delta disk) discarded at logoff• So what about the customisations/changes to C: ?

• It’s all in the user profile• No! If only

• Badly behaved applications – HKLM & c:\blah• The “Save it to C:” brigade• User installed applications• But we (probably) don’t need %SystemRoot%

changes

• In-built profile management technology to optimize user profiles

• Reduces user logon times • Prevents profile corruption

• But, for more complex environments, you may need more than profile management…

A Standardized Component Based Virtual Desktop

• Can reduce cost related to profile management issues, such as support desk

• Doesn’t enable complete configuration and personalization of complex DV environments

• Meaning it does not make the Single OS & App image possible

• Profile Management is not the means to Lowest Cost DV…. So what is?

Does Profile Management enable Lowest Cost DV?

So how does AppSense do it?

Policy

Set up and maintain a desktop

Personalization

Enable the user to make it their

desktop

The User Environment

Personality Store for John

John’s Policy:User RightsApplication AccessDrive / Printer AccessInstallation AccessDesktop Setup

John’s Personalization:Desktop CustomizationsApplication Customizationse.g. Wallpaper, language settings, email signatures

John’s Applications:Non-packaged appsNon-corporate appsBrowser plug-ins

All stored independent of the corporate desktop and provisioned as needed across any delivery mechanism and into any Windows OS.

Cross-platform, cross-delivery environment – the component desktop The new desktop estate will be a combination of delivery technologies The desktop is moving towards a component model The user is one of those components

Virtualized User Infrastructure In the same way the OS and applications are managed through a corporate

infrastructure, the user now has to be treated the same way Enterprise-scalable user management infrastructure Based on user virtualization technology

User Virtualization

VMware View

AppSense and VMware

VMware View

(Awaiting) Profile Mgt

Reduced user logon times

Prevents profile corruption

AppSense User VirtualizationFor complex desktop environments

User virtualization is key to hosted virtual desktops, client and cloud-delivered apps

Management of the user’s environment is an infrastructure play

AppSense are the leader in user virtualization technology. We deliver the infrastructure

The user environment ‘layer’ has become a peer to the OS and application layers

In Summary

• Leading provider of “User Virtualization” solutions for the enterprise

• Infrastructure to manage the user environment

• New York, Palo Alto, London, Manchester, Munich, Amsterdam, Melbourne

• Profitable, robust and privately held

• Over 4,000 enterprise customers

• 195 employees

• 300+ Channel Partners

Who are AppSense?

AppSense Alliances

•Ten year relationship, MS Gold Partner•High Potential Managed Partner in 2009•Over 4000 joint customers•AppSense / Microsoft / Citrix solution for desktop virtualization

•Only Citrix-recommended user virtualization solution•Tier 2 Vendor for desktop virtualization•Approx 50% attach rate to Citrix virtual desktop sales•AppSense / Microsoft / Citrix solution for desktop virtualization

•VMware TAP Partner and VMware Ready•Close partnership with approx 40% attach rate to VMware virtual desktop sales•AppSense / VMware solution for desktop virtualization

•Six year working relationship (also Siemens)•The only user virtualization vendor in the Fujitsu offering •AppSense included in DWP deal (largest desktop outsourcing project in UK)•Good pipeline of business

Infrastructure to manage users across all your delivery platforms

Enables the use of new application delivery models such as cloud

User Policy: Tailoring applications, Configuring the operating system Personal Settings: A familiar working environment at all times User Applications: Persisting user installed applications and plug-ins User Data: common view of data/files across distributed execution environments

Virtualized User Infrastructure

User Experience User Virtualization

PersonalSettings

UserApps

UserData

User Policy

AppSense with Microsoft/Citrix Joint Solution

• Integrated end-to-end suite for desktop virtualization

• Dynamically-assembled virtual desktops on-demand

• Maximize operational flexibility while simplifying desktop management

Application DeliveryOptions

DesktopDelivery XenDesktop

for IntegratedManagement

WindowsVECD

• Enterprise-scale user adoption of the Citrix/Microsoft VDI solution

• A personal and flexible desktop across all desktop delivery technologies

• Accelerate migration of users to Windows 7

• Reduce desktop management costs by enabling image standardization

User Experience User Virtualization

PersonalSettings

UserApps

UserData

User Policy

That’s all folks

• Catch me at:

• appsense.wordpress.com/author/guyrleech

• Guy.Leech@AppSense.com

• VMware Communities @guyrleech

• www.insidetheregistry.com

• Twitter @guyrleech

Thank-you