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Approach toEnergetica Organizacional
(Organizational Energetics)
Spanish Version by Ernesto Molano Devia - 2006
Translated into English by Santiago Molano Jaramillo - 2009
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Approach to Energetica Organizacional
Organizational Energetics
Contents
Organizational Energetics is the result of a personal investigation that pretended to know
commercial organizations with greater insight, with the purpose of designing transformation
strategies that provide permanent and consistent development for them, as well as for all of its
bound members. It was an investigation with humanistic approach.
During the development of the investigation I had several surprising encounters that drew the
way that would finally lead me to Organizational Energetics. The first, and most important one,
was the comprehension that the human organization is a rational living being, for it is
constituted by human beings that, as a fractal, reproduce an organization similar to every one
of them, which are at the same time, a fractal organization where its minimum autonomous
components are the cells.
This comprehension provided the first horizon to this investigation and for that reason I went
deeper into the knowledge of human physiology to understand more thoroughly the
functioning of the human organism and its components: Cells, tissues, organs and systems.
The second encounter was realizing that the organization, as a living being, carries away the
same kind of functions and that being so, it requires energy for its survival, operation and
maintenance: Physiology talks about the workings and interaction of the elements of the
organism, but does not talk about its energetic process, so other sources were to be consulted,
the investigation found answers in the Chinese culture and specially in this cultures knowledge
about energy in the human organism, knowledge coming from ancient texts as the Tao Te Ching
and the book of changes, also known as the I Ching. From all of these I gathered wide
comprehension of the flow of energy in natural processes including every living being and by
extension, human organizations.
Trying to structure a process of organizational transformation through the creation of models
that allowed 3D visualization, I stumbled upon the node theory, and rapidly took me into the
General Theory Of Systems, which in turn gave scientific support to the data obtained from
eastern bioenergetics and western human physiology. Four basic concepts from the theory of
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systems enriched the study: Synergy, Entropy, Negentropy, and Feedback. Working from these,
Organizational Energetics took scientific and consistent form accomplishing clarity on its final
objectives: authentic generation of value, organizational motivation, and minimization of the
process of corruption or degeneration of the organization.
This essay is a brief description of Organizational Energetics where complete and general
comprehension of the organization as a living rational system, which requires energy for its
operation, development and achievement of goals and outcomes is offered, being these last
ones nothing more than transformed energy that will feed other organizations.
Finally, having described the organization and understood the energy flow within it, its
development and that of all of the members that are part will be carried one step further with
the proposal of a Humanistic Strategic Planning that supports an organizational structure
designed to facilitate such flow to achieve the objectives of the organization guaranteeing
permanent generation of value, motivation and minimizing degeneration.
This work is a useful tool for any kind of human organization from the simplest ones as the
couple or family to the more complex as the city, society and even more, the whole humankind.
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ORGANIZATIONAL PHYSIOLOGY
The Human Organism
The human organism is a complex organization where the basic element is the cell, which itself
is practically an autonomous system that has within it all the information of the being it makes
up. This characteristic is extensive to all multicellular beings where everything works according
to a magnificent and coordinated interaction between them.
The first step towards the comprehension of the human organism is to understand the
functioning of the cell as the basic unit. Every organic process is carried away by cells which
have formed groups of similar ones to take care of its functions, the tissues, which constitutethe organs that perform the complete activities of the organism which are voluntary, or
involuntary said metabolic.
Cells are microsystems that carry out specialized functions, to which they develop accordingly.
Cells from the heart have enhanced their motor activity while nerve cells or neurons are highly
irritable. Each cell has special characteristics to serve its function, and to get from these its
location on the organism. The objective of this document is not to go into detail about the
ingenious and prodigious process of conformation of the living organism but it is of
fundamental importance to highlight its impeccable mechanism of creation and formation.
The cell is a complex factory where all the processes take place at an energetic level, transfer of
pure energy that allows the cell to communicate, perform tasks, multiply and transform. The
cellular level is clearly energetic. Information and energy transfers are biochemical, being that
cellular energy the one that maintains the organism alive.
Cells degenerate and die. Physiologically, cellular disease is known as Corruption. As for this
work, this information is of vital importance due to its far fetch reaches of significance within
institutional degradation. The organisms disease is always at the cellular level, either beingintrinsic, meaning that its origin is in the organism as a consequence of its own wear and tear
and/or lack of adequate maintenance, or extrinsic, caused by external organisms like virus or
bacteria, which attack directly the cells.
The important matter here is to understand that degradation of the organism is at cellular level
and that cellular corruption implies their creeping destruction, causing a slow failure in the
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whole organism. This brings a new way to comprehend corruption at a social level and as
system in the way of the loss of vital energy that leads to the death of the organisms basic
components.
Cells form tissues to carry away specialized functions, a set of tissue is called an organ. Eachorgan executes particular activities, vital to guarantee optimum synchronized functioning of the
living organism. Most of the organs are unique, save some exceptions worth considering.
Within the metabolic organs there is the repetition of lungs and kidneys, this due to the
importance of blood as vital mean. Lungs provide it with oxygen, the main energetic of human
organism, kidneys cleanse it to avoid excessive contamination product of cellular waste. Other
double organs are eyes and ears. Vision is essential to development, same as hearing and
equilibrium, being the last one located in the ear system.
Organs that perform complementary functions group in systems such as the digestive system,
one of the most extensive, conformed by several organs that process food into cell digestible
micronutrients. The stomach carries out a pre process of food to facilitate further disintegration
undertaken by the intestines and whose produced result is transported by the blood to each
and every one of the cells.
Analyzing the functions of the organisms systems we can say that there are three basics:
management of energy, permanent review of organic functioning and protection of the
organism. The organisms fundamental activity is to keep itself alive so it requires Energy that is
taken from the environment and transformed in such a way that it can be provided to every
one of its cells. Human organism requires three basic sources of energy to assure its vital state:
oxygen, nutrients, and sunlight. Because of that there are three energy capture systems:
respiratory, digestive and cutaneous, all of which act as filters, processors and transducers
respectively.
The circulatory system is responsible of distributing collected energy towards every cell, giving
each one exactly what it requires, a system of distribution and withdrawal of left-over carried
away by the same medium: blood. It is through it that all energy is delivered: oxygen, nutrients,
water and all the wastes are picked up, which are then taken into a processing center dedicated
to that end, the urinary system. Blood being so, is one of the vital elements of the organism and
quintessential communication media.
It is clear then that every organs functioning is linked with the energetic process of the
organism, were one to fail and the whole system would fall and die. Thats why an
independent, parallel nervous network exists, whose main function is to watch over the correct
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Human Organization
Just as the human organism is a gathering of cells whose objective is to assure its self-existence,
it can be said that human organization is likewise a gathering of human beings to guaranteetheir own life, is a mean to supply their necessities and achieve their objectives.
Working from whats described in the previous section, the organization must basically have
three independent systems: One of production, another of control and a third one of
protection. The production system is in charge of the whole resource generating device and its
distribution within the organization. Control system verifies its correct functioning and
protection looks after the integral development of individuals and the organization itself.
The fundamental basis of this approach is the establishment of an organization aware of itself,and so of all of the individuals that make part of it, is thereby a totally humanistic approach
focused on personal development that ensures organizational development. To support said
evolution, the organization must build a clear and consistent Strategic Planning, based on
honest principles, solid and real from which a structure with enough flexibility is developed to
face external changes while maintaining control of its own operation.
The organization must have an effective production system, capable of generating tangible
value real to itself and to all of its members, including clients, providers, owners, investors,
employees and partners.
Likewise, the control system must ensure an efficient organization; this is to keep an eye on
optimum functioning including rational management of resources, permanent update of
processes and ongoing measurement of management of each and every one of the members of
the organization.
Finally the protection system must guarantee permanent development on both individual and
organizational level through the implementation of long term strategies to both internal and
external levels founded on the broad and complete program of institutional motivation that
assures general and particular well being.
Human organization is a rational living being, it has similar characteristics to those of the people
that conforms it and their natural way to organize must be carried away following that same
natural way where the evolution of its composing members is promoted, for it guarantees its
own evolution.
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When referring to the human organism, it was mentioned that corruption is the cellular disease
that can ultimately lead to death to the organism, same thing happens to the organization;
corruption is a hint of disease in it. Corruption is net energy loss. Just like cancer cells steal
energy from the organism, likewise is the corrupt effect in organizations.
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BIOENERGETICS OR ENERGY IN THE
HUMAN ORGANISM
The Western Concept of Energy
Every living being requires energy from its moment of birth to guarantee its development,
maintenance and later creation. A living being, anyone is above all a creator, a transformer of
its environment and itself, for it requires all kinds of resources that finally sum up in a single
word: Energy.
The Word comes from the Greek En: inside and Ergon: Action, labor, meaning the internal
capacity to conduct the action. In Latin energy is synonym of Virtus which means courage,virtue, and qualities proper to the condition of man, additionally to talent. Merit. These
connotations of the term offer new possibilities beyond the meaning given by physics, which
nonetheless is defined by that science as the capacity to develop a work.
Wikipedia on the webpage http://es.wikipedia.org/wiki/Energ%C3%ADa defines that Energy is
an abstract physical magnitude, linked to the dynamic state of a closed system and that remains
unchanged over time. Also the energy of open systems can be defined, that is, non- isolated parts among
them from a greater closed system. Later in that same page it is found thatAll bodies possess energy due
to their motion, to their chemical composition, their position, their temperature, their mass, and some
other properties. The diverse branches of physics and science, give various definitions of energy, of
course all of them coherent and complementary, all of them always related to the concept of work.
A relevant characteristic is that it is an abstract physical magnitude, which means that is an
external quality to the body, and nevertheless interacts with it, allows its transformation, its
change, its movement. It is also important to understand that in physics the term is
synonymous with work and heat. The fact of Energy being abstract has made that at human
level, in western thought and science, to lose importance, being an external quality it was left
aside, having made use of it but forgotten that it is part of the living organism.
The human organism is a conglomerate of living individuals called cells that bind together
functionally in tissues which in turn form organs and those again make part of one or several
systems. In every biological process there is a continuous flow of energy that allows the set to
work.
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Human organism is an end and at the same time is the means. End as creation of itself. Every
human being owes him to himself, the way everyone has created and built his organism is
related with his vision of life and personal mission. The construction of the body has some
dependence with genetics and other factors as hereditary and environmental. Genetics are
changeable upon the needs of the individual, the basis of the evolution of mankind itself.Hereditary and environmental factors are selected by everyone as structural backbones of their
creation.
The objective of the human being is to create, to transform the raw material he receives in his
master work, for he has been gifted with all the tools and elements necessary to carry it out.
His first creation is his own body. The zygote is already an independent and autonomous being
with all his creative capacity. The relationship with his mother is nutritional, his mother acts like
a source of energy and protection. During this initial process, the being is extremely vulnerable
and fragile, only in the most sacred, innermost and dark place of the mother will he be
protected.
The way the being builds his body, forms the foundation of its own organization, under the
rules he himself disposes, dictates and defines, creating the medium to accomplish his creation,
which will be none but himself, this implies permanent checkup of the processes, continuous
improvement, perennial evolution. Creating a body and its correct administration afterwards is
the totally personal unintrustable main responsibility.
The body as a machine must be correctly operated and maintained, implying to know it
rightfully and deeply, to its core elements. That was the analysis done in the section before,
however is responsibility of everyone to deepen its learning towards total comprehension.
Knowing the mechanism brings the comprehension that for its correct functioning permanent
supply of energy is needed, because creation is nothing more than transformed energy, which
for, the body requires different forms of energy that are consumed on its various vital and
creative processes. A good part of the energy is used for the correct functioning of the
organism, the other is employed on the intellectual, creative and movement processes
Human being is matter, elements from the earth that are imbibed of energy that transforms
them, in a process known as evolution, now that finally both mater and energy are the same, as
established by Einstein. The individual mission of every being is nothing but to reveal itself and
comprehend such truth.
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Energy is only one but there are multiple manifestations of it. The human body, composed of
many elements, needs diverse forms of energy to guarantee its functioning. This way, oxygen is
an example of an energetic that facilitates the whole cellular metabolism. Nutrients are
chemical compounds that strengthen different parts of the cell for its correct functioning.
The organism requires energy for its survival also takes it to transform it, such process of
change happens equally on itself and on the energy. One example is the oxygen which is turned
into carbon dioxide by the animals, and then the inverse process made by vegetables. The
movement of energy is clear and permanent.
Movement, including metabolism, is the flow of energy. In this process, energy is captured,
modified, distributed, assimilated or transformed. If energy flows freely, the organism will work
correctly and creation will be eased and incentivized. On the contrary, blocks of energy will
manifest as losses of effectiveness of the energetic resources use, which in the body will
manifest as cellular weakness and finally the origin of disease.
Human organism is an organization in itself that carries away four processes independent to
each other: vital, control, protector and creative.
The vital process is constituted by metabolic activities, voluntary and involuntary, as carried out
by the organism. Every function of the organism from respiration, nutrition, circulation,
digestion, excretion, and secretion are vital. The central axis of this process is the circulatory
system and its main player is the heart. This unstoppable organ woks with passion, knows it is
beginning and ending of a process which means life, keeping a permanent movement circuit,
sending energized blood and receiving it worn off. On its course, blood visits each and every
one of the cells, delivering and receiving information, its the messenger, receives and grants.
Blood is the one in charge of keeping the organism alive.
There is a parallel process of control, which does a permanent monitor to the vital process.
Every organic and vital activity is checked, analyzed and modified, as required. This process is
executed by the nervous system, designed to be aware and watch over all the vital processes,
knowing the functioning of the cells and organs, knowledge that allows it to verify its operation,
when the organism conducts a deficient operation or needs to execute an action demanding
extraordinary energy levels, the nervous system has all the procedures to undertake any
corrective or emergency action, being supported by the endocrine system. Its main organ is the
brain, which in its silent crypt, cold and quiet controls the vital processes.
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Eastern Concept of Energy
To understand Energy from the point of view of this study, it was necessary to dig deeper into
the culture whose conception of life has been based in that process of energetictransformation. Said culture has ancient registers about energy, its influence in natural
processes, in the development of human life, on his medicine, his spatial conception, martial
arts, and summing up to all of mans activities, that is the Chinese culture.
It is widely known that ancient American traditions are also holders of that ancestral knowledge
about Energy, but unfortunately there are no written registers that could facilitate the required
investigation for the development of this work from that approach. From China it was possible
to obtain such information from written sources, especially from the Tao Te Ching and the I
Ching, texts that can be considered as complete treaties on Energy.
Energy in the Chinese lifestyle holds a leading role in every activity of the human being.
Medicine, geodesy, nutrition, arts, all of them spin in China around the same concept of Energy
that imbibes the human being and his creative activity completely.
Lao Tzus texts: the Tao Te Ching and the Hua Hu Ching are complete treatises on Energy in the
process of development of the human being, based upon its statements a complete
comprehensive world view has been built complemented by the I Ching, document of unknown
origin and integral part of the culture of the easts great country.
On the second volume of Richard Wilhelms version of the I Ching, the most popular version of
the book in the western world, it is clearly described the flow of energy through the
interpretation of the trigrams shown on two octagonal figures called in the text as the cycles of
the earlier and later heaven. The first disposition corresponds to the energetic organization
before the process of creation. Second one describes the process of energy in the actual reality.
This disposition of the later heaven is known on the Chinese tradition as Pa-Kua.
Pa-Kua, which means the way, is the basis for medicine, martial arts and geodesy. In the I Ching
it is shown how everything is in permanent change being fundamental to remain in equilibrium
facing the movement.
Likewise the book of the Tao explains that Energy Is always flowing, the way we manifest the
equilibrium will allow us to acquire handling, control and increase of such Energy. Thats the
reason why martial arts are intimately related to Pa-Kua, being that power lies in the handling
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of energy. Chinese medicine is a profound knowledge of the way energy flows within the
human body, Chinese talk about prevention before treatment; prevention is to understand how
to handle energy.
Pa-Kua is also the fundamental instrument of an exclusive science from the eastern countrycalled Feng Shui whose objective is to know and handle energy in the spaces where human
activity takes place, such as rooms in the house, working places, cities, and every other space
used up by human beings. This is the starting point for this investigation that in time found its
name: Organizational Energetics.
Before going into further detail of the energy flow inside the organizations it is fundamental to
expose the energetic cycle described in the I Ching which is a description of what is called the
cycle of nature: Reborn in spring, production in summer, harvest in autumn and withdrawal in
winter. The cycle goes on uninterrupted.
All beings arise and are manifested in the sign of the Arousing. Reaches its fullness in the sign
of Soft. Wholeness means that all beings become pure and full. The Clinging is clarity in the
midst of which all beings perceive each other with their eyes. The Receptive Earth means. She
sees that all beings are nourished by, it is said: He, who makes them serve each other in the sign
of the Receptive. What is the full autumn that pleases all beings. Therefore it is said, He rejoices
in the sign of the Calmness. Combat is the sign of the Creative. It means that here the Dark and
Shining excite each other. The Abysmal Water means. The sign of the eagerness, towards which
all beings are attracted. So it is said: He is busy at the sign of the Abysmal. The stilling is the sign
where it is consumed the beginning and end of all beings. So it is said: He's consumed in the sign
of settling.
This verse form the I Ching is the description of the Pa-Kua where its shown how the energy
flow of every created being is, the natural flow of the process of a being, an idea or
organization, which in other words states the following:
First comes the conception of the being with all its strength,
Then comes the gestation stage where the being is created and given form purely and
intensely,
Afterwards comes the birth through which the being develops his own strength and vision
capable of leading his own creation,
To attain he requires protection, mutual support and the care taken not only of himself but
of all of those who love him.
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This way comes the stage of accomplishments, of production, development of projects that
bring tranquility and joy.
Follows the moment of retrospection to generate fine tuned creation as a result of the
movement of polarities.
Requires then all the development of potentialities found deep inside the self, its themoment of the laborious work on oneself.
This prepares for the last moment, the deep review, the rendering of accounts, the moment
of transformation, to start the cycle again.
This cyclic process is illustrated in figure 1.
Figure 1. Energetic cycle of the Being.
Conception
Gestation
Birth
Growth
Production
Retrospection
Revision
Transformation
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Nowadays the General Theory Of Systems is used in nearly all areas of human knowledge:
Biology, Biochemistry, Physics, Thermodynamics, Informatics, Cybernetics, Ecology, Social
Psychology, Administration, and many more where its used because of the comprehension
that offers about the system in terms of its generality and functioning.
In his book: General Theory Of Systems, Bertalanffy defines system as a complex of interacting
elements. Interaction means that P elements are in R relationships, so the behavior of P in R is
different from behavior in another relationship R.
Here lies the sense of system, a joint of elements that establish relationships among them. This
definition is pretty general and enclosures all kinds of elements, either animate or not. Whats
fundamental on this definition is the term relationship, being that these relationships are what
identify the system.
Basically a system has two components one that can be considered physical made up of the
elements it groups: people and objects, the other, subtle component is formed by relationships
and bonds among such physical elements, whats to say the way they rally and give its identity.
There are theoretically two kinds of systems, open and closed, however the closed system
cannot exist in this reality for if all the systems are interdependent, every system contains
another, the cell is a system contained in a greater one called organism contained in another
called Earth which is again contained in the solar system and so on, the Universe would be the
system containing the totality, and this would be considered as the only closed system.
System interdependence is the resource exchange between each other, which is nothing but
energy transference. Systems are but constitutive parts of its perennial movement.
The studies of phenomena taken care by physics and chemistry, where laws and postulates
have been derived are in theory studied upon closed systems, nevertheless theres always the
consideration of the presence of stimuli generating the phenomenon and that stimulus is
external therefore yet in that case they can t be considered as closed systems.
An open system is defined as that which exchanges matter with the surrounding medium, and
exhibits imports and exports, constitution and degradation of its material components. It is clear
in this definition from Bertalanffy that he might consider Energy as that exchange matter.
Einstein, almost simultaneously posed his famous equation E=mc2
where the relationship
between mass and energy is established, being c, the speed of light, a constant.
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To be able to exist, an open system requires the exchange of energy and this applies to all of
them, either organisms or organizations. The coexistence of open systems is that permanent
energy exchange.
Within the organism, according to its physiology, many systems that interact with each other
are found, for example the respiratory system which captures oxygen, coming from another
greater system that contains the organism in it, and transfers said oxygen to the blood to be
distributed to the remaining systems for their functioning. The entire organism depends on this
process of permanent transference.
Open systems are interdependent to each other and require that permanent transference to
guarantee their subsistence as a system. The basic elements of an open system are the
following:
The entry currents, thats to say the energetic resources required by the system to work,
These are the elements the system imports to transform.
Conversion process, constituted by all the elements and procedures that the system creates
and uses to transform imported resources.
The exit currents, all the elements that are exported, being products, information or energy
itself.
A system will be viable if it survives, it means that with its exports it is capable of supplying its
import needs, being these last ones the requirements to keep active the conversion process
carried in its interior.
For the human being this is having the capacity to generate a product or service such that with
its sale he can supply his needs to continue the cycle. If hes incapable of doing it, he possibly
will succumb in the process of life at an early stage.
From this analysis several fundamental characteristics of the systems arise :
There is a binding component that allows that elements and relationships fuse in a
particular way for every system and make it possible to be, this component is denominated
Synergy.
Open systems require permanently the external supply of resources, the difference
between imported resources and those exported is the internal consumption for
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Synergy
In the GTS, Bertalanffy talks about Gestalt, German Word meaning configuration, structure or
creation. The interpretation of the term given in the GTS is that a system has a tendency toorganization, that is, to conduct organized processes that allow its growth.
This basic concept is fundamental, an open system tends to be organized and that tendency to
structure is inherent in it. That tendency to merge components and relationships with the
purpose of organizing is the synergy, which is an inherent characteristic to open systems that
impels them into the definition of their structures in the quest of internal equilibrium. The
equilibrium is between the input resources, the output and those consumed in the process of
conversion. As there is loss of resources in the last one, the system must foresee permanently
its necessities so it will not succumb and stop being viable.
Synergy is the binding component that leads and directs the permanent development of the
open system to organize itself. Its a proper characteristic but its dependent of the elements
that compose it, it is required an alignment of all of them to make the organization a reality. A
characteristic of organized systems is that it is more than the sum of its components; this
happens thanks to the synergy that exists in the system, without it, a system wouldnt be more
than a group of elements incapable of interaction.
It is clear by the definition of synergy that this is the same vision of the organization, being thisone the element capable of rallying its components to the achievement of a common goal. A
system without synergy will not be able to organize itself, just like a group of people without
common vision will be incapable of forming an organization that evolves within time.
Synergy permits identity of the system as an independent entity among a set of interacting
systems. Human organism has its own synergy, which makes everyone an autonomous entity
that keeps all its subsystems bound and working at the unison towards the objective proposed
by that being in particular. That Synergy is the one that enables coordinated work of cells,
organs and systems and voids that cells attack among them.
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Entropy and Negentropy
The process of conversion of resources carried away by the system is subject to energy losses
caused by inner disorder. That disorder is called Entropy, which is a measurement of thequantity of disorder within the system. Systems tend to disorder which is bigger as system
grows. That will be the systems Entropy.
The increase of information and the quality of its flow within the organization is denominated
Negentropy. This term refers to the capacity of the organization to maintain itself in order, to
say, avoid the loss of resources in its processes.
Open systems are capable of diminishing their Entropy levels by retaining institutional order
and flow of information. Nonetheless Entropy will never have a zero value because suchsituation would indicate lack of mobility inside the system, this means the system would
paralyze and as such would stop being.
Human organizations as open systems are exposed to the forces of Entropy. Its because of it
that complete entities disappear, due to the loss of resources in wasteful processes for the
organization.
Entropy is a measurable quantity in the systems, is in fact an important variable for the design
of systems in informatics and in thermodynamic systems. In a human organization themeasurement of Entropy will be done through the detailed analysis of the loss of resources on
the processes executed by the organization. As it is a measure of organizational disorder, it is
important to analyze the drawdown of resources in those processes that dont generate
anything to the entity, an example is long term maintenance of obsolete inventory for the
organization, and in this case there is dedication of resources to the maintenance of goods no
longer beneficial.
All those processes that generate expenses of resources and dont report any benefit to the
productive chain can be defined as entropic and therefore are susceptible to improvement oreradicated in order to diminish dead weight that burden the system.
According to GTS Negentropy is the contrary of Entropy for the latter is a measure of the
systems disorder that causes definitive resource disappearance and the first is a sample of the
capacity to gain order by itself.
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They are really two different processes, logically opposed. Entropy is generated in the
disorganized growth of the system while Negentropy crops up as an ordering answer to the
level of entropy, thats why reflection and learning proper to living rational organisms are a
result. Negentropy can be defined as the positive use of experience, from the information
generated by the system and used for its own development.
A system can extend its permanence by diminishing its entropy, with a minimization of the
dead weight; this is the loss of resources on unproductive processes. Negentropy reduces that
loss by the transformation of processes that refine the functioning and produce essential
changes in the system. With such changes the system is capable of giving qualitative leaps on its
development and structure that guarantee their permanence for longer time.
The concepts of Entropy and Negentropy are associated with those of efficiency and efficacy.
The greater the Entropy, more inefficient is the system, as it requires more energy to perform
its duty, and the greater the systems Negentropy the greater its efficacy will be, as it will carry
out smarter processes of development whose results are better with minimum resources.
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Feedback
Entropy is the most critical variable to control in an open system, being that its increase con
lead to the systems destruction due to resource deployment. Higher entropy levels are like asink where the resources drain away, it is essential to establish ways to measure and maintain
the entropy under control. Such process of measure and control is nothing more than a real
feedback within the production circuit.
Likewise when the Negentropy level increases its indication that the quality of information is
greater within the system, that information is a product of the system that remains in it. This
product has the characteristic that even though it is of exportation, its something that remains
in the system. It is part of the energy that has been transformed that stays there. The greater
the self-generated information belonging to a system, higher its Negentropy will be, and inturn, indicates the entropy levels decrease.
There are two different kinds of feedback, the first one that tends to diminish entropy and the
second one that increases Negentropy, a system must possess both kinds of feedback for an
organization incapable of generating information will show up high entropy levels, as an
organization that is focused on the development of information will be able to produce such
high levels, being that Negentropy is contrary to entropy.
Two kinds of feedback exist in an open system, these are positive and negative feedback. The
negative is focused on the reduction of entropy levels, this by the detection of resource loss in
unproductive processes within the system, this feedback will generate a reduction in the
entropy improving the performance of the system, making this one more efficient for there will
be less requirement of resources to generate the same export products.
The other way is positive feedback. The capacity to generate information is one of the main
characteristics of open systems, and the better the information is, so is systems efficiency.
When such information is used to improve a process within the system the feedback is positive
and shows a truthful development for itself. The system is now more efficient, less resources to
generate better export products.
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ORGANIZATIONAL ENERGETICS
INTRODUCTION
Throughout the sections beforehand a path with different visions of human organization has
been sighted, from which the following can be concluded:
Human organization is a rational living being whose main components are human beings,
living organisms formed likewise by systems of cells
Human organism and organization are open systems.
Living organisms require energy for their functioning.
Synergy is the element that brings identity to the system.
Systems tend to permanent decay.
Systems have the capacity to reorder according to appropriate use of information
generated by them.
There is an energetic cycle which is applicable to every living being or idea that permits
understanding of its process and development.
The objective of Organizational Energetics is to provide the tools that allow the design or
transformation of organizations in such a way that they can become real promoters of
evolution for the human being and by extension to the whole mankind.
Preceding sections have served as a preamble to enter the body of this work. Human
organizations are diseased, from the couple and the family to the society in general passing by
governmental institutions, service, educational, religious, commercial corporations, , all of them
show symptoms of bad functioning
The disease, established in the Organizational Physiology section, happens at the cellular level,
thats to say that when an organ or system show the disease it means that many of the
individuals conforming it already suffer from the disease. Organizational Energetics is focused
on the health of the individual being this one the basis of the organization, of all organizations.
Undoubtedly illnesses are processes that affect the flow of energy in the organism. On one side
there is needed much resources to fight against it, resources that on a normal state could be
employed for other ends. Theres the case for tumoral diseases in which theres energy theft
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from the tumor which is acting as an alien individual living within the organism, extracting
resources that he requires for living.
This diversion of resources causes general erosion of the system that may lead to total paralysis
and death of the individual or bankruptcy in case of the organizations. When illnesses becomechronic, the organism must generate enough energy to maintain its vital state and also to
supply the energetic requirements of the disease, critical situation that in time deteriorates and
the cost is paid by the sane organs of the organism.
A sick organism becomes incapable of creating, of carrying out voluntary acts. If the disease
persists for a long time, each time it will be harder for the organism to carry away such creative
activities, and movement. By and by the system becomes unproductive and expensive
resource-wise.
This brief introduction about the disease to enter the analysis of the weakened organization.
Its clear that on such state the productive apparatus is affected, locomotion declines and
disorder can be increased, deteriorating to a much further extent the situation.
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Symptoms of a weakened organization
According to the General Theory of Systems, Entropy is a measure of disorder within the
organism, an over-cost that must be paid in order for the system to work properly, such over-cost tends to increase with time, meaning that the systems require more energy every time to
achieve its commitment. Higher entropy is long term lower production capacity.
The first symptoms of organizational weakness are seen on its productive apparatus: the
generation of resources for itself. When the organization notices that production decreases as
much as in quantity as in quality theres a serious symptom that must be revised with
promptitude and opportunity. Generally low productivity is related to another symptom that
is slightly harder to notice and that is individual or collective lack of motivation, this symptom is
directly related to those individuals that feel that the organization doesnt fulfill their personalneeds, of one kind are another. An individual who is not motivated will no produce.
Other aspect related to low productivity is high costs. Productivity is the difference between
incomes and expenses. If expenses rise, utility is less which means the same for productivity. An
increase in the expenses can be an indicator of an increase of organizational disorder or a
resource theft, or even both, generally one leads to the other.
Productivity is also affected, apparently, by the surroundings when it is incapable of responding
to the environment and its needs. This symptom is related to lack of foresight, the scarcity oflong term planning, it is simply that the organization can become aware that it has been
excluded from the system it belonged and now has stopped receiving resources from the
system. Critical situation for an organization. These symptoms of organizational weakness show
the problems of their production systems, of control, of prevention, and in many cases of
general directioning.
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Energy on the organization
Energy in the organization is represented in every material, informatics, financial and human
resources that it generates and requires for its optimal functioning. Only for analysis effects inthis section, human beings will be considered as a resource, being that for Organizational
Energetics these are the organization itself, not a resource.
Material resources are all of those elements required for the organization to carry away its
activities such as raw material, equipment, tools, gear, and physical assets. They represent
energy because the lack of them may signify a block in the production and therefore the
generation of other resources thus stopping or hindering the energy flow, besides constituting
elements to be transformed or to transform others, which finally are the products of the
organization that likewise represent energy.
Informatics and communication resources, that may include networks and transmission
equipment, and storage of information, constitute an energy resource for they possess the
knowledge, experience and process of the organization. Information is energy itself and the
communication the medium by which the whole process of organizational development is
carried away.
Clearly financial resources constitute the oxygen of organizations. Money is essential for its
development because it is the vehicle employed to satisfy its own needs and of its conformingmembers.
The human energetic resource is also fundamental for the organization, without it simply it
loses its capacity of doing, to create, develop and exist. All of these capacities of the
organization depend on the capacities of its members and their Energy.
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Energetic flow in the Organization.
In the Bioenergetics section the energetic cycle of the being according tho the Pa-Kua was
shown in Figure 1. On organizational terms the cycle is the following:
The organization is conceived from a strong idea capable of designing a structure able to
create itself.
On its first stage the organization is formed thanks to the strength of this initial idea
becoming stronger with the aid of Energy, meaning resources which come from the
exterior.
Afterwards it defines its vision for it brings clarity of the achievement to obtain and the
strength to bind together the members of the organization.
The organization protects itself thanks to the joined and cooperative work that providestability on the long term
All the organization enjoys the success of its projects, conceived with its according flow of
resources to guarantee its own prosperity.
Opposing forces gain understanding and cohesion in such a way that they permit a space of
acceptance that promotes creativity and leadership.
The organization hastily looks after the achievement of its objectives through coordinated
work, continuous and with effort, thanks to the acceptance and commitment of all its
components.
The organization self-controls and gives permanent feedback to itself, leaving aside any
process that withdraw energy from it, that generate disorder and forfeiture, promoting
permanent transformation, that means a rebirth, restarting the cycle.
The owners are those who concieve the idea, they shape it and give it vision facilitating its birth,
from there on the organization comes into possesion of enough infrastructure for its
permanent development easing the cycle. Said infrastructure must focus on the consecution of
resources to guarantee its top condition existance, being efficatious and efficient, thats to say
supported on an optimal management and protecting itself with clear vision and knowledge of
itself and its surrounding environment. In other terms the organization must be seen as shownon Figure 2.
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Figura 2. La Organizacin bsica.
This kind of organization has solid direction with direct channels of communication with its
three fundamental systems: production, control and protection. Likewise there is
interdependance among the three systems with direct communication channels.
To assure progress of the organization its very important to understand the flow of energy
itself. There are different kinds of energy feeding the entity, money is one of them, but not the
only one, Financial resources are to the organization as oxygen is to the human organism.
By analogy it is understood that the organization requires other energetic resources for its
development. In the human being there is a self-realizing force that pushes him into the
achievement of his goals. In the same way, that force exists in the organization, constituted by
the synergy, or corporate mystic, this envelopes all the commitment, values and principles that
allow the entity to conform, transform and linger on throughout time.
Other energetic resource in the human being are conformed by nutrients, they could be the
material resources necessary to carry away the processes. And it is not the money; it is the way
it is invested in the organization. The digestive system carries out an analytical process of foods
Top
Management
Control
Production
Protection
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and absorbs only what it needs, just like the resource flow within organizations must be
maintained.
The Sun is other important source of energy for the organism, represents a contact with the
outer world and works directly with the nervous system, the control entity. This means thatcontact with the outer world is fundamental for the organization, feedback coming from
outside and with direct contact with the control entity will permit the strengthening or the
organization, the maintenance of the inner temperature and permanent reanimation.
Energy must flow rapidly in the organization just like oxygen is taken and distributed without
any delay throughout the whole organism. Energy blocks must be attended at the right time, as
any responsible being does when noticing the symptoms that affect its organism and the
organization must remain alert of external changes to act with haste in front of them, thats to
say to have a quick capacity of response to change, remaining flexible.
There are two fundamental elements that may determine the quality and degree of
organizational development: communication and information. Communication is the way how
information flows, being this last one a source of energy itself. Because of this a good part of
organizational development is focused on establishing and caring after the links between
systems, organs and individuals. The quality and clarity of such links determine the capacity of
the organization to generate its own development.
Comprehension and study of the handling of information is essential to comprehend the
entropic process, for it is the main generator of energy loss. Organizations must strive to
understand and if its the case to improve the interoperational links with the purpose to
minimize entropy.
The basic structure illustrated in Figure 2 shows the minimal interdependent systems
fundamental in the organization. Top Management or General Direction has the responsibility
over the organizations synergy, vision, leadership and strategic lining. The production system
has the responsibility of generating and distributing the resources. The measurement and
control is in charge of the control of processes, and the protection systme must look after
human and organizational development to guarantee its permanence.
Every system has its esential and fundamental function, thus general management is
responsible as much as for strategich planning as for the organizational structure; the
production system of the generation of value: the control is responsible of the reduction of
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entropy and the protection one is incharge of general and individual motivation. This way the
organization flows correctly and can guarantee its long term permanence.
Organizational Energetics, based upon the General Theory of Systems, Organizational
Phisyology, and Bioenergetics permits the implementation of a structure of the organizationsupprted on a solid Strategic Humanistic Planning, focused on human development, real
generation of value, permanent motivation and a control system and of effective management,
these are the subjects developed on the next five sections.
The energetic study of the organization provides a comprehensive vision of it, showing those
elements relevant for their development favorable of the evolution of the human beings
comforming it, who rightfully stimulated and motivated will make the organization stay in
permanent evolution.
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HUMANISTIC STRATEGIC PLANNING
Objective of the Strategic Planning
For Organizational Energetics Strategic Planning is the main utility to guarantee the
development and permanence of the organization whatever the ambit it operates in. The
energetic flow of the organization has two fundamental elements: the first one is constituted
by an organizational structure designed to permit the efficient and effective performance, this
is to guarantee the resources for the whole organization to perform correctly minimizing their
loss; the second one is Strategic Planning which serves as guide for said organization to achieve
its objectives.
Before heading deep into the matter it is important to clarify the term humanistic that is
employed in Organizational Energetics. According to what was stated in the previous sections
human organization is a conglomerate of living rational beings becoming itself a living organism
with the same characteristics. The organizations objective is to tend towards the evolution of
its members and for that reason it must focus its resources and processes to its development
and protection. Strategic planning, correctly designed and implemented, will guarantee the
fulfillment of that objective.
Strategic planning is a process that begins from the very conception of the idea and is of
permanent character as a way to adjust the organization to the external and internal changes
that arise. From the Organizational Energetics it is considered as an integral process because it
must promote global development of all its conforming systems in a synchronized and balanced
way. Clarity in the definition of objectives, vision, permits the definition of the way the
development will be carried away, the mission, from which the definition of the structure
capable of generating the necessary resources for its survival shows up, with efficient and
efficacious management, the control system and a clear politics of development, the protection
system.
Strategic directioning is the leading process of all organizational processes and the one capable
of guaranteeing its development and permanence in the field it performs. Without strategic
directioning the organization is doomed to failure.
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Strategic Planning and the Energy Flow
Energy flow is intimately tied to Strategic Planning. Every element of the latter are defined in
the energetic cycle described in the previous sections in the following way:
Conception of the Idea.
Gestation of the Idea.
Birth of the Idea.
Upbringing of the Idea.
Realization of the Idea.
Devaluation of the Idea.
Weakening of the Idea.
Transformation or Death of the Idea
This is the energy flow of an idea, a project, a being or an organization described in the I Ching,
actively maintained from three thousand years ago. The fundamental elements from the Pa-
Kua, and that are a part of Strategic Planning are the following:
The Idea as generating force, base of the project, seed of the vision and the organization.
The background that originates it, such as the environment, the managers and the
budgeted objectives.
The gestation period is an intense planning process and of basic formation of the inner
systems that will give consistency to the project promoting the basic approach, the
principles and values that will sway over the organization.
The development of the structure. With the frame perfectly designed the structure takes
form and becomes real, ready for its birth.
The vision as binding force. When the organization is born it acquires several faculties it
didnt have before: it breathes by itself, it means it provides its own resources. The
dependency to its progenitors is over and it acquires Vision as the capacity to unite, guide
and lead the development process.
The self-protection mechanism. The organization promotes its own protection, as to say the
permanence maintenance of its forming parts leaded and guided by its managers (founders)
The creative realization of the project. The organization executes its projects which in turn
constitute its resources generation.
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The control mechanism. Permanent check up of the processes, measurement of
management and its results that permit the verification of the correct organizational
functioning.
The field of action: Mission, Values and principles. Even though these are defined since the
period of the gestation, the Mission must be checked when the control mechanism turns onits alarms indicating problems at the interior of the organization. These problems indicate
dangerous build up of entropy that means loss of energy and therefore crisis within the
organizational process.
Permanent transformation or Death of the project. The process of self-reflection generated
by internal or external crisis promote changes in the organization that may take it to its
transformation or its death depending on how deep the reflection goes and the capacity of
the organization to respond in the time of crisis.
The cycle restarts here now that the transformation must generate an idea that must beconceived, restating the vision, the structure and the organization. The main element in this
new stage of the process is the Negentropy, the capacity to make use of the acquired
knowledge to apply it on itself redesigning the internal processes to minimize entropy to the
maximum. High levels of Synergy are required in this stance because at this point, the
organization faces disintegration.
Here it can be seen clearly how the general theory of systems applies totally in human
organizations: The emergence of entropy is the trigger, the feedback is the process to review
and in the Negentropy the answer, all of them carried away by a powerful synergy that can take
the organization into a successful transformation.
As it will be noticed further, these three elements are related with the capacity to generate
value, minimize degradation and maintain motivation, the three main objectives of the
organization and primordial functions of the production systems, the control and protection
systems respectively. Synergy, i.e. the binding force, is linked with Vision and therefore of the
high management of the organizations business. The cycle of the energetic flow describes the
organizational process plus equally showing clearly the need of the process of strategic
planning and the understanding of the organization as a system as well as a living organism.
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Figure 4. Energetic Cycle
The organization, as the being remains in the center, keeping itself in permanent equilibrium
facing the forces that affect it. To achieve that equilibrium the organization must be revised
continuously, analyzing and rearticulating before its strengths, weaknesses, opportunities and
threats.
The process of strategic planning permits the execution of that revision and permanent
transformation, thats why it is an activity that must be carried out at every moment and be
frequently checked. The whole process is build up upon a clear vision that allows the definition
of a consistent mission. The Vision is the objective while the Mission is the mean to achieve it,
from them the organization is designed and done as described in the following:
Vision
Protection andDevelopment
Realisation
Measurementand Control
Revising of theMission
Transformation
Conception
Structuration
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The Energy of the organization is the Vision/Synergy in action. The movement originated by the
Vision is the Energy generated by itself, after birth, i.e. the formulation of the vision; the
organization will focus on the strengthening of that emerging Energy that is the objective of the
Mission. Vision brings empowering and this empowerment brings identity. Power is thecapacity to define and realize oneself. With a clear Vision, the organization will know how to
embark on track.
The formulation of the vision is not an easy process. It must above all contain the essence of
the original idea, the one that motivated the conception and the gestation. The Vision must be
defined in simple terms, where possible it will be a short, assertive phrase.
To formulate it, it is fundamental to make a profound and detailed analysis of the original idea.
As the word states it, the Vision is the visualization of the organization in a given period of time.
It is a definition of the perception at the end of a period of time. The reach of the definition of
the Vision limits the time in which it will be carried away. A lazy Vision may determine a very
short life span.
The forcefulness of the Vision gives the strength the organization requires for its development,
or to say the capacity to generate permanent Synergy to execute whats proposed by the
Vision.
The Vision marcs the direction of the organization, therefore it must be established by the
managing (founders, promoters) associates and be accepted unanimously. That unity permits
coordinated work, it eases the formulation and development of the Mission.
On an emerging organization, the first labor of the managing associates is the formulation of
the Vision and the strengthening of synergy, elements that bring the initial energy for the entity
to overcome the first stages of its development.
In the case of an organizational transformation, which is preformed in an existing organization,
it is important to review and redefine the vision, now that it surely is worn out or achieved. The
process of reformulation of the Vision must then include all the forming members of the entity,
as Organizational Energetics sees the organization as the mean to self-realization for all of its
members and the vision must be in for all.
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This process of reformulation must begin from the top to the bottom, thats to say first the Top
management, formed by the associates and the general direction, following next with the
second level managers and afterwards with the rest of the organization.
The diffusion of the Vision is directly tied to the process of information within the organization.On an emerging entity the way that the Vision is divulged is fundamental to the healthy
development of the Vision, having into account that it is the initial source of Energy, if said
diffusion is not efficient, the organization will begin to lose resources, generate disorder, thus
Entropy is starting to generate.
In the case of a restatement of the Vision on an already constituted organization, the process of
divulgation is far more important, due to the realignment that must be taken and the following
organizational transformation that must be generated.
While the vision establishes the end of the road, the achievement, the objective, the Mission
defines the way it must be reached. When the Vision is clear, the formulation and the
development of the Mission can happen in an almost spontaneous way as this defines the work
that must be done, its the What of the organization and from it its importance within the
process of Strategic Planning. Its the object and the form to execute.
The Mission establishes and gives form to the corporate identity. Defines the specific
objectives, establishes differences with other entities and the way how it will carry away its
objectives and constitutes itself into the manifestation of the Energy spawned in the Vision.
Manifestation that signifies the form, the body itself, in other words from the Mission the
organizational structure is defined that will permit the achievement of the Vision.
In an emerging organization the design of the organizational structure must be a simple, clear
process, having into account the ease of the flow of information and the minimization of losses.
Basically an organization must be designed and carried out that holds the three fundamental
systems and that the links between them and with the high management be clear, direct and
practical.
The formulation of the Mission implies the design of the structure and therefore the definition
of functions and objectives at cellular, organic and systemic levels. This is the hardest job of the
strategic planning process and directly related with the values and principles of the
organization, as this define the ethical frame of the organization.
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When it happens that its a reformulation of the mission within existent organizations, the
process implies revising of the whole structure, measurement of the losses because of Entropy,
revising and restatement of the links between all the components of the entity. A detailed
diagnosis of the organization must be carried and based upon it and the new vision, a detailed
plan of transformation in the structure must be done.
The formulation of the mission implies an excellent comprehension of the Vision and is one of
the most important works in Strategic Planning, as it defines the objectives of the organization
and the structure that will develop them, in other words, it defines in itself the whole entity and
its identity.
During the first stage of Planning, the formulation of the vision, the manager participated and in
the case or a reorganization, at the least second level managers. In that first stage the planning
entity must have been consolidated or at least a committee being named, seed of said system.
The second stage, the formulation of the Mission will be carried away in at least two stages, the
first one being the definition of general objectives of the organization and the basic structure.
The second one is the job at systemic level, thats to say the establishment of objectives and
structure in the different systems conforming the organization.
The formulation and revision of the Mission, as all of the Strategic Planning, is a permanent
process due to the permanent information received from the control entity and in such a case
will take necessary measures for its reformulation and modification of the organizational
structure, which can be as simple and basic as the restatement of the functions to the change
of structures and objectives. The structure must, in the possible be kept in a level that
generates low Entropy, meaning that its able to be kept in a size where communication and
information flows rapidly and efficiently.
The objectives of the organization are its general and specific directives; these must be clear,
direct and constitute the base for the definition of the politics and programs that will be
developed by the entity.
Initially the corporate objectives are defined, which will help to achieve the Vision and build the
structure. From these objectives the general politics will be worked upon to achieve them.
Later the specific objectives will be formulated for every conforming system of the organization
and the way this systems will develop the general politics, from which the respective programs
will be designed.
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In the process of Strategic Planning the formulation of objectives is permanent and must be
revised in front of external and internal changes, this may imply changes in politics and
programs. When the organization is understood as a whole, the formulation of the specific
objectives of the different systems will be aligned with the general objectives of the
corporation.
The Vision gives the strength of the Organization; the Mission establishes the structure to
develop that Vision. The principles, values and politics constitute the frame where the Mission
of the entity will be taken care. The definition of these elements is essential for the
development of the organization and the individuals that give form to it or those related with it
and the surrounding where it carries away its activity.
The main objective of the Organizational Energetics is to contribute in the construction of
organizations that promote human evolution. For that reason it pretends to develop businesses
with conscience, which are aware of themselves and their basic component: the individual.
For that organization where the human being is respected at all levels are posed, likewise the
respect goes towards all the manifestations and existing organizations, within an environment
of promotion and individual and group development that really present alternatives of healthy
evolution for the whole mankind and therefore global development.
Any activity that tries to harm the human being and any living organism whatsoever, in a
physical, moral o spiritual way, goes against the personal or group process of evolution, and will
not have any place in the conception of new structure within Organizational Energetics.
Work upon the principles and values imply a self-study of all of the individuals that constitute
the organization and the Organizational Ethics is directly related with all the people related to
it. Organizational Energetics poses the development of a consciousness of the enterprise
promoting authentic personal evolution. Likewise it poses important questionings for society
and organizations in the way to carry away this promotion of personal evolution.
The main subject on this corporate consciousness arousal has to deal with Corruption. In the
second part of this work, Organizational Physiology, under the part of the Cell Corruption is
defined as any activity that breaks the Heart. This organ is the source of Energy of the organism,
if this source is destroyed, the being lies without strength or hope. An organization that
promotes human evolution cannot allow this destruction of its components.
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Its simple and complete ethics. The organization must defend the lives of its individual
components, as these constitute its own life and sanity.
Based upon whats said, the formulation of principles and values will become a simple and
logical activity. Nonetheless the process implies personal comprehension at all levels of theown responsibility towards life and respect for the whole process of global evolution.
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Long term Strategic Planning
It is important to know the interaction of the organization with the external world for the
development of the Mission and the organizational structure, the systems with which it
interacts. A useful instrument to analyze internal and external conditions is the design and
implementation of the WOST matrix.
WOST matrix is a job performed by all the organization, where weaknesses, opportunities,
strengths and threats are detailed to clarify them afterwards in such a way they allow to see
the actual state of the organization, which elements need to be improved, what opportunities
are available, and which others can be left behind to be able to redesign the Strategic Planning
every time and transform the organizational structure according to the needs that become
explicit with this work.
Weaknesses are the organizational deficiencies, those elements where the organization suffers
the loss of resources that delay the development of the objectives and get in the way of the
progress of the entity. The weakness can be a symptom of lack of Vision and undoubtedly is an
incapability to achieve the Mission. Showing a lack of strength is symptom of disease.
Opportunities are the options present in the market that havent been currently explored by
the organization and that pose an option to generate new resources and progress. The
opportunity may generate Energy movements.
Strength is an expression of clarity of Vision, it shows empowerment, correct handling of
resources and reflects growth and immunity. Strengths are those areas and elements where the
organization is really strong and correctly sustained will generate a better development of the
organization. Some may need further strengthening, in other cases these will be genuine
columns for organizational progress.
Threats are those external and internal situations that endanger the development and even
worse the existence of the organization. WOST analysis permits to know them and to takeaction according with the degree of threat they represent.
This is a work that must be leaded by Top Management and directed to the lower levels of the
organization. It involves a complete study of the internal and external relationships, including
clients and suppliers. The formulation will begin with a general listing of weaknesses, strengths,
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Later then each quadrant is averaged, which will result in a score for every one of them. That
quadrant with the highest score will determine the path to follow in Strategic Planning.
SO
OFFENSIVE
FT
PROTECTION
WO
REORGANIZATION
WT
SUBSISTENCE
Subsistence: The organization is in intensive care; it doesnt have enough resources and
must take a time out to strengthen.
Reorganization: The organization has structural weaknesses that dont permit it to carry
away its mission and must be totally replanted.
Protection: The organization has enough strength but the threats are capable of putting it in
danger, it must strengthen more.
Offensive: The organization is in an excellent moment and must go ahead in the conquest of
all the opportunities.
The WOST analysis allows to have a radiograph of the organization in the moment that it is
carried out and therefore is becomes a tool to develop and support the process of Strategic
Planning, which must be permanent within the organization.
Strategic Planning is additionally fundamental to maintain the corporate Vision up to date,
thats why it is one of the fundamental elements of the organization and of its structure, with
the same importance of the production system and the system of control.
The importance of Strategic Planning consists on its faculty to protect and keep the
organization alive; its the system that guarantees its realization.
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ORGANIZATIONAL STRUCTURE
Development of the Organizational Structure
The organizational development is the set of activities and processes which permit the entity to
be formed, developed and maintained in its active life, full of realization and it spans as much
as the structure as well as the necessary resources to carry away fully its objective.
From the structures point of view, the organizational development comprehends the design
and materialization, in such a way it produces the proposed goods and services, which will
eventually guarantee the progress of the organization.
The structure must be designed in such a way that said production is efficient and efficacious,
with an optimal resource management. This implies that the operational infrastructure on its
own is enough, requires additionally of the control organism, which looks after the processes in
such a way that said degrees of efficiency and efficacy can be determined. As those goods and
services are focused on the exterior, towards other systems, called clients, the organization
must seek for its own protection or long term survival, strengthening itself to face external
changes; this is the protection entity that includes three important areas of the organization:
the organizational development itself, the development of human talent and the strategic
planning.
The production system is in charge of generating the resources through the goods and services,
also distributing the required resources for the operation of the whole organization. The
control system checks and supervises the processes to guarantee the correct usage of the
resources. The protection system maintains the organization to withstand successfully the
external changes that affect it directly.
With the initial Strategic Planning the achievement, the objectives, the development frame and
the general mediums for the organization are established. With the Organizational
development the form is established and modified according to said planning.
The Organizational Development includes, specially, the formulation, realization, launch and
evaluation of the systems and programs that permit the consecution of objectives. Likewise, all
the creation of a corporate culture that identifies and strengthens Synergy is part of the
organizational development.
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From Organizational Energetics point of view, the development of the organization is intimately
tied with the comprehension of the flow of energy and resources, for which it looks after the
maintenance of the information and communication channels for these are the fundamental
elements of the entity.
The structure constitutes the medium for the realization of the objectives of the organization,
not the end in itself, and as such it will be subject to changes in a permanent way as it will be
required. It must be strong, capable of developing the mission it was conceived and generated
for. It will be efficient; this means it will require the minimum use of resources to perform
optimally. It will be efficacious; it means it will generate the best actions in the least amount of
time and with the least usage of resources. It will be flexible in such a way that it can move and
adapt to internal and external changes. It will have the capacity of self-reflection and
regeneration.
The effectiveness of the structure depends in the quality of the ties that keep it together, such
ties are the inter-organic relationships and the clarity of the definitions of the functions of the
organs. In the living organism, each element from which it is made of serves to at least one
specific function. Cells, organs, and systems work coordinately to achieve the objectives of the
body and the being. In the same way, it is fundamental that in the organization the functions be
well defined, established and controlled.
Likewise, in the organism, systems and organism interact permanently; it is not possible to
conceive a heart that doesnt communicate with the brain or a liver that doesnt speak to the
stomach. The ties are clearly established and the metabolic process develops permanently. The
communication is established through the circulatory system, being the blood the mean to do
it. Arteriosclerosis is a sample of the deficiencies of communication on the interior of the
organism, the increase of Entropy that would lead the organism to its destruction. The ties in
the organization act in the same way and communication channels must remain free from
obstacles to avoid strokes.
Systems in the organism are groupings of organs that carry out vital functions, there are
dependencies among them, the digestive system for instance consists of several organs, all of
them with the same importance and dependent of each other, esophagus, stomach and
intestines interact to provide the nutrients to the organism, they are interdependent. In the
same way it happens in the organization, for instance in the production system of a business
the commercial department depends on the production to sell the products thus generating the
required resources.
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The functions will be individual when they are distinctive of each specific member of the
organization; function is organic when they compete to an activity carried away by a group, for
example the accounting functions are from the dependency called Accountant; Function is
Systemic when they correspond to a complete area of the organization.
The relationships and ties are of dependency within the same system and of support when they
are carried out between systems. The quality of the communication channels, of the
relationships and ties is the basis of success of the organizational structure; they represent the
arteries of the organization.
Every organization, according to the definition of systems, is a set of functional elements that
establish links between them. The basic organizational structure has a top direction, a
production system, one system of control and other of protection. Each of them has its own
functions also known as systemic and others of a relational kind in a way that they allow the
action of the others on each of them. The protection system generates and distributes the
resources to the whole organization, the control is in charge of verifying the functioning of all
organs and systems, the protection will look after the correct development of all the members
of the organization while the top direction is in charge of binding together and leading all the
organizational process.
The Top Direction is the holder of the corporate Vision and therefore the fundamental motor,
creator, motivator and leader of the organization, its the clarifying force, binding and
managing. It is composed by three organs: The board of members, the presidency and the
general management, which constitute the essential elements of the organization. The basic
function of Top management is to establish the corporate objectives according to the
consented vision of the members and investors that allow the sane development of all the
people linked to the organization.
The board of members will actively work in the formulation of the Vision, Mission, the
corporate values and the politics of the organization with the purpose of building a solid,
efficient, innovative and leading organization in the medium it performs. The reasons of their
association must be clear and transparent so as to allow the conception of a dynamic
organization, congruent to an hone