Approach the cultural diversity Positive Managing of Diversity to leveragesocial and economic contribution ofimmigration in the EU 2011 - 2012

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http://www.in-diversity.eu/Lifelong Learning Program, LEONARDO DA VINCI PROJECT n°

Partnership of the project

Instituto Europeo para la Gestión de la Diversidad (IEGD). Spain. Applicant and responsible of the project coordination and management.

Greta Du Velay (GDV). France.

Partner 1 and responsible of leading the WP2.

Work Research Centre (WRC). Ireland.Partner 2 and responsible of leading the WP3.

Instituto de Formación Integral (IFI). Spain.

Partner 3 and responsible of leading the WP4.

Stiftelsen Minerva (MINERVA). Sweden.Partner 4 and responsible of leading the WP5.

Training 2000 (TRAINING2000). Italy.

Partner 5 and responsible of leading the WP6.

Fundación Cepaim (CEPAIM). Spain.Partner 6 and responsible of leading the WP7.

Patners

Instituto Europeo para la Gestión de la Diversidad

Instituto de Formación Integral

FundaciónCEPAIM

Gretta du Velay

Stiftelsen Minerva

Work Research Centre Ltd

Training 2000

Project ObjectivesCreate awareness regarding the evidnece of the multiculturality

Identify its sources

Understand and measure its impact

Manage diverse and multucultural immigration based envionment

Optimise the contribution that the immigrant population makes on social and entrepreneurial arena

Support activitiesValorisation

disseminartion through virtual networkslocal mailing lists

SeminarsLocal seminarsInternational seminar

Piloting the Tools15 users per partner (105)Consolidated report

EvaluationsInternalExperternalQuality Committee

TransferabilityPrepare tools to be usedin other countries and sectors

Sustainability reportStrategic alternatives to

guarante the life of the project beyond the UE financial support

Activities

In-Diversity Project development

Tools• Local research – status of

immigation in the country• Tool Kit to develop Diversity

Manament polcies in companies of all sizes

• E-learning program to create awarness and behaviour to optimise multuculturalism created by immigrants

• Web site to disseminate the vision, mission and tools of the project

Target communities• Owners of companies – particlulary

SMEs

• Managers

• Employees

• Public Administrations

• NGOs

• Academia

IN-DIVERSITY Tools

• Tool Kit to guide companies in the implementation of diversity and inclusion management

• E-Learning program regarding cultural diversity in organisations

IN-DIVERSITY project

Dissemination and valorisation:

• Web: www.in-diversity.eu

• Newsletters, postcards, brochure.

The In-Diversity Toolkit

Work Research Centre IrelandIsabelle Jeffares

The origins of the toolkit

• This toolkit is concerned with the employment of immigrants

• The toolkit contains tools to assist employers in the appropriate management of cultural diversity.

• The tools were transferred from the DiManT project: e-learning resource on Diversity Management – and was adapted to shift focus to cultural diversity management.

• Targeted towards employers not individuals looking for employment.

Reasons for the Toolkit

1. Demographic change: increased immigration into and within EU

2. The benefits: Employers need to be informed about the benefits of employing a diverse workforce.

3. Employers need to be made aware of the issues:

..in terms of the Individual:• religious differences• culture• beliefs• languages

..and Work related issues:• communications• interpersonal relations• management style

Selecting appropriate tools

1. Consultations were held with stakeholders

2. Focus groups were held with experts

3. Two questionnaires were completed about what the toolkit should contain

Selecting appropriate tools

The participants involved included experts in:

Immigration Intercultural issues Management of cultural diversity from public administrations, employers

organisations, trade unions NGOs Immigrants associations

• Feedback received in these consultations led to identification of the important areas/issues involved in the diversity management process.

• The tools were selected based on feedback received from these experts.

Toolkit amendments

• Examples of recommendations from the focus groups participants included:– Simplify the toolkit – Tailor it for SME’s – Include content-related material – Managers need training to implement effective

diversity management projects.

Who is the toolkit for?

• All companies: public and private organisations of all sectors.

• Large or small organisations; many tools adaptable for use in SME’s.

Aims of the toolkit1. To benefit employers and employees in the workplace

Employee benefits:• Income, status• Social inclusion• Health and wellbeing.

Employer benefits: • Compliance with the law• Increasing the creativity and adaptability of the workforce• Improved quality of service and potentially increased profits.

2. To increase participation of immigrants in the labour market

3. To ensure the best diversity management practice in organisations by training employers

4. To be adaptable for use in both large and smaller organisations

Structure of the toolkit

The tools are organised according to five major phases:

Phase 1 - Getting started Phase 2 - Needs and problem analysis Phase 3 - Organising solutions Phase 4 – Implementation Phase 5 - Monitoring and evaluation

• For each activity under each phase, a set of tools are recommended.

Phase 1 – Getting started

The following slides illustrate two separate activities and their tools from the Getting started phase: Canvassing support and Setting up the project team…

Activity = Canvassing support

Tools

Stakeholder Identification

checklist

Promoting diversity management Scoping checklist

Activity = Setting up the team

Tools

Establishing a project team Process checklist – Project planner

Examples of tools

I will now briefly present some examples of tools from the toolkit:

Phase 1 Getting started: • Activity = Canvassing support• Tool = Stakeholder identification checklistPhase 2 Needs and problem analysis: • Activity = Gathering information• Tool = Information sources checklistPhase 3 Organising solutions: • Activity = Identifying and setting priorities/ finding and deciding on

solutions• Tool = Creating criteria to prioritise problems and solutions

Website addresses

• The InDiversity project website:http://www.in-diversity.eu/web/

• The Dimant project website:http://www.diversityatwork.net/EN/

en_index.htm

E-learning program

IFI, Spain

E-Learning program

• Program:Module 1: Introduction to cultural diversityChapter 1: What is cultural diversity?Chapter 2: Why it is important to manager diversity?Chapter 3: Legislation at EU and local basis Module 2: Managing cultural diversityChapter 1: Who is involved?Chapter 2: Diversity management related to other company

strategiesChapter 3: Corporate commitment and declaration of principles

E-learning program

• Program:Module 3: Implementation of the diversity management policyChapter 1: Identify cultural diversity in the companyChapter 2: PlanningChapter 3: Promotion of cultural management: tools and

communicationChapter 4. Action to manage cultural diversity

Module 4: Demographic profile of the organisation: problemas and opportunities

Chapter 1 Identifying sources of conflictsChapter 2. Positive conflict solving.

Curso e-learning

• Programa:Módulo 5: Monitoreo y evaluaciónCapitulo 1: el monitoreo y evaluación del plan de

gestión de la diversidad culturalCapítulo 2. Análisis de resultados más detalladosCapítulo 3. Obtener detalles sobre el procesoCapítulo 4. Monitoreo y evaluaciónCapítulo 5. Feedback sobre los resultados de la

evaluación

E-learning course platform

http://www.in-diversity-learning.eu/

E-learning course

• Theoretical content• Forums• Self evaluation exercises• Case studies• Practical exercises• Complementary information

Examples of tools

I will now briefly present some examples of tools from the toolkit:

Phase 1 Getting started: • Activity = Canvassing support• Tool = Stakeholder identification checklistPhase 2 Needs and problem analysis: • Activity = Gathering information• Tool = Information sources checklistPhase 3 Organising solutions: • Activity = Identifying and setting priorities/ finding and deciding on

solutions• Tool = Creating criteria to prioritise problems and solutions

Website addresses

• The InDiversity project website:http://www.in-diversity.eu/web/

• The Dimant project website:http://www.diversityatwork.net/EN/

en_index.htm