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Appraisal & Performance

Management

Presented by:AvinashRidhima

ShubhamSiddharth

Sagar

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Appraisal Agenda

Appraisal Process

Appraisal MethodsAppraising Performance: Problems &

Solutions

The Appraisers The Appraisal Interview

Role Of Appraisal In PerformanceManagement

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Appraisal Process

Setting Work Standards

Defining the Job

Employee Performance Relative to the

Standards Appraising Performance

Providing Feedback

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Reasons For Appraisal

Basis for Promotion & Compensation

Self & Peer Evaluation

Talent Management & Employee CareerPlan

Manage & Improve Firms Performance

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Appraisal Methods

Graphic Rating Scale Method

Alternation Ranking Method

Paired Comparison Method

Forced Distribution Method

Sun Microsystems, Enron Corp,Qualcomm, Ford, Tricon, ITC*

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Appraisal Methods Critical Incident Method

Narrative Forms

Behavioral Anchored Rating Scales

Management By Objectives

Computerized & Web Based Performance

Appraisal

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Appraising Performance: Problems

Unclear Standards

Halo Effect

Central Tendency

Strictness/ Leniency

Biases

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Appraising Performance: Solutions

Learn, understand and anticipate

potential problems

Select & Use The Right Appraisal Tool

Train The Appraisers

Diary Keeping

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Ensuring a Fair Appraisal Frequent performance evaluation

Familiarity with persons performance

Consensus on job duties between boss and

subordinate

Eliminating performance weaknesses by

employee cooperation

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The Appraisers

Immediate Supervisor

Peer Group

Rating Committee

Self Rating

Subordinates(upward feedback)

FedEx- Survey Feedback Action

3600 Feedback

Assessment Centre

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The Appraisal Interview

Interview Type Interview Objective

Satisfactory Promotable Career Plan & ProfessionalDevelopment

Satisfactory Not Promotable Maintain Satisfactory Performance

Unsatisfactory Correctable Action Plan For Performance

Conducting The Interview

1. Be Direct & Specific

2. Dont Get Personal

3. Encourage Employee To Talk

4. Dont Skirt Around The Issue

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Role Of Appraisals In PerformanceManagement

Traditional Appraisal Method Obsolete

The Performance Management Approach

Get Tough

Performance Management

Total Quality Management

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Characteristics of TQM-basedAppraisals Few performance level categories, avoiding

forced distribution Objective measurement of results 360-degree feedback Samples of work behavior Atmosphere of partnership and constructive

advice Appraisal standards based on analysis of

customer needs Finding causes of performance deficiency

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Thank You

Questions?