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CULTURE
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Apply The Cultural Web Model
Apply The Cultural Web Model - FeedbackThis task asked you to examine an organisation (or other) you are familiar with in the context of Johnson and Scholes Cultural Web model. Some examples using the UKs National Health Service are given below. Read through it and compare it to your own web it may help prompt your thoughts and enable you to develop your own analysis further! Johnson and Scholes model is given below:
Adapted from Johnson and Scholes (2006)
Stories
New Cures
Villains (politicians and self-interest)
Heroes and heroism amongst staff Change agents are fools
Medics vs managers
The golden age of the NHSRoutines and Rituals
Ward rounds
Clinical rituals
Consultation ceremonies
Patient institutionalisation (waiting rooms, putting to bed, waking up, medication)
Hand cleaning Blaming next tierOrganisational Structure Hierarchical
Mechanistic
Pecking order of services political priorities TribalControl Systems
Financial Reporting
Waiting lists
Targets Professional responsibility
Power Structures
Fragmentation between professional bodies, doctors, senior clinicians, managers and administrators Old boys network
Politicians
Symbols
Terminology and acronyms White coats/uniforms
Retinues
Doctors dining room
Big institutions
The Paradigm NHS is a good thing
Public service & National Institution Free at point of delivery
Clinicians values
Providers know best
(Adapted from notes from the School of Management, Salford University)Stories
Rituals and routines
Methods of Control
Company structure
Power Structure
Symbols
The Paradigm
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