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    30 SUPPLEMENT TOAPPLIED RADIOLOGY www.appliedradiology.com December 2008

    The Internet has revolutionized the

    delivery of many products andservices. As a service, radiology

    has taken part in the Internet revolution.

    For example, radiologists once primarily

    worked on-site in hospitals. Today, ambu-

    latory care is increasingly common, often

    separating the radiologist from the pa-

    tient. As a result, remote image interpre-

    tation is now routine, and it is common to

    distribute soft-copy images across the

    healthcare enterprise. These trends create

    the need to image-enable thousandsif

    not tens of thousandsof desktops

    throughout an integrated healthcare net-workmany of which are outside of the

    walls of a hospital.

    Consumerism is another critical trend

    that is being fueled by the Internet. Today

    patients have easy access to a wide range

    of medical information and are able to

    educate themselves about radiology

    processes. As a result, they demand a

    high level of service, including rapid

    turnaround of imaging reports.

    Finally, the Internet may also be play-

    ing a role in the shortage of radiologists,

    as some elect to work in the computertechnology industry. An estimated 380

    million radiology procedures will be

    performed in 2008, representing an

    annual growth rate of 14%. The number

    of radiologists is growing at an annualrate of just 1.2%. Under these challeng-

    ing circumstances, it is essential that we

    maximize radiologist efficiency, so that

    the quality of care can remain high.

    PACS redefinedIn 1999, a picture archiving and com-

    munication system (PACS) was easy to

    define. It consisted of a diagnostic work-

    station, a list of unread studies, and digi-

    tal departmental storage. It was simply a

    system that enabled soft-copy interpreta-

    tion of images. In essence, the computerreplaced the light box.

    Today, defining a PACS is anything

    but simple. In addition to remote reading,

    we are faced with new imaging modali-

    ties that generate very large data sets with

    an increasing amount of dynamic and

    functional content. As multiple health-

    care institutions come together to form

    integrated delivery networks, they create

    multisite workflow for the radiologist

    and others involved in patient care. There

    is an increasing amount of information

    available to drive workflow and guidedecisionmaking, but it must be navigated

    in an efficient fashion.

    In addition, with the push toward the

    electronic medical record, users are

    looking for portable, mineable forms of

    data storage. They also want enterprise

    access to images and information, not

    just in radiology but also in such clinical

    areas as cardiovascular medicine, path-

    ology, mammography, and others.All of these trends create questions

    about what a PACS should look like. As

    we consider this question, we should be

    thinking about workflow, visualization,

    and infrastructure. As an industry, we

    must think of a PACS not as a monolithic

    system, but rather as a platform and an

    infrastructure for storage of data from

    multiple clinical areas, as a separate plat-

    form for visualization, and as a tool for

    overcoming workflow challenges.

    IntegrationRadiology studies often traverse

    many boundaries. A large hospital may

    be served by a single radiology group,

    which, in turn, may be covering multi-

    ple different large-scale facilities as well

    as a small hospital that is struggling to

    retain radiology services. The radiology

    group may also be outsourcing some of

    its work to a nationwide reading service

    or so-called super group.

    A typical radiologist reads on 6 dif-

    ferent PACS systems. This translates into

    at least the same number of platforms for3-dimensional (3D) visualization, the

    radiology information system (RIS), and

    the reporting system. The need for radi-

    ologists to switch between various user

    interfaces creates both a great challenge

    and a great opportunity for integration.

    For example, the mandate to maxi-

    mize radiologist efficiency creates the

    How the Internet isrevolutionizing radiologyAs diagnosis becomes increasingly distributed, the Internet has the potential to improve

    efficiency, foster collaboration with clinicians, and enhance communication with patients.

    Robert Cooke

    Mr. Cooke is Vice President of the

    Network Business Unit at FUJIFILM

    Medical Systems USA, Inc., Stamford, CT.

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    www.appliedradiology.com SUPPLEMENT TOAPPLIED RADIOLOGY 31December 2008

    REVOLUTIONIZING RADIOLOGY

    opportunity for a new kind of integrated

    worklist that takes into account all of the

    healthcare sites the radiologist serves and

    brings together a variety of tasks ranging

    from report signing to peer review to pro-

    tocoling of examinations. By drawing

    from combined user preferences and

    workrule logic, this information can be

    presented in a dashboard format for navi-

    gation by the radiologist (Figure 1).

    Combining diverse systems into a com-

    mon worklist/dashboard allows a radiol-

    ogist an integrated view of the work he or

    she has to perform.

    Once the radiologist gets to that work,

    it is very important to have the right kinds

    of tools available, including advanced

    visualization. These tools need to be inte-

    grated not only into the PACS for use in

    normal day-to-day operations, but alsointo other applications, given that new

    kinds of viewing models will be incu-

    bated outside of the PACS in many cases.

    These tools also need to be distributed,

    because diagnosis is now distributed.

    Radiologists should not be constrained

    by the limitations of the environment in

    which they serve. All necessary informa-

    tion and tools need to be accessible in a

    way that facilitates efficient and ergo-

    nomic interpretation. In addition, our

    systems must be able to provide, at a

    minimum, a collaborative connectionbetween the radiologist and the clinician.

    InternetIt is interesting to visualize how all of

    these demands might play out in the

    future and what impact the Internet will

    have (Figure 2). Hospitals may seek a

    common infrastructure for radiology, car-

    diology, mammography, and other spe-

    cialtiesone that integrates images,

    structured reports, documentation, and

    medication history into a decision support

    system. The desire to integrate variousimaging modalities into a common infra-

    structure may be a reason healthcare insti-

    tutions are looking to replace their PACS.

    They may also be looking to replace

    their radiology information system and

    other technologies as a way not only of im-

    proving workflow but also of maintaining

    their physician base. Referring physicians

    FIGURE 1. A mandate to maximize radiologist efficiency creates the opportunity for a new kind

    of integrated worklist that takes into account all of the healthcare sites the radiologist serves and

    brings together a variety of tasks ranging from report signing to peer review to protocoling of

    examinations. By drawing from combined user preferences and workrule logic, this information

    can be presented in a dashboard format for navigation by the radiologist.

    FIGURE 2. The Internet is driving re-evaluation of picture archiving and communication sys-

    tems (PACS), radiology information systems (RIS), and other technologies as healthcare insti-

    tutions seek a common, integrated infrastructure for multiple imaging specialties, as

    radiologists seek to gain a competitive edge, and as both seek to enhance relationships with

    referring physicians and patients.

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    32 SUPPLEMENT TOAPPLIED RADIOLOGY www.appliedradiology.com December 2008

    REVOLUTIONIZING RADIOLOGY

    may demand online interactive schedul-

    ing, order entry, critical results alerts,

    advanced visualization, and decision sup-

    portand hospitals may seek to provide

    these services as a way of retaining their

    relationship with physicians.

    Certainly radiologists are starting to

    invest in technology platforms that help

    them gain a competitive edge through

    more ergonomic and efficient interpre-

    tation, access to prior studies, results gen-

    eration, diagnostic visualization tools,

    and decision support.

    Better communication with patients

    is also an important emerging opportu-

    nity. Interaction with physicians, educa-

    tion, and results reporting can all be

    facilitated by the Internet.

    ConclusionA unique opportunity exists for our in-

    dustry to connect all healthcare stake-

    holders through the use of Internet

    technology. We must act quickly, as tech-

    nology is changing at Internet speed.

    As vendors, we must define our goals

    and deliver value. We must open our sys-

    tems and enable integration opportunities

    without creating technology stagnation.

    We must continue to collaborate with

    stakeholders in the healthcare industry.

    We must continue to adapt and exploit

    consumer technologies. Perhaps most

    important, we must humanize radiol-

    ogy by involving the patient, involving

    the referring physician, and putting a

    human face on the radiology process.

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