Applied Instruments

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    COMPANY REPORT

    126 127TELE-satellite Global Digital TV Magazine 10-11/2011 www.TELE-satellite.com www.TELE-satellite.com 10-11/2011 TELE-satellite Global Digital TV Magazine

    Signal Analyzer Manufacturer Applied Instruments, USA

    25 Years

    AppliedInstruments

    Thepowerofthiscompanyisitsrobust

    signalanalyzers

    Companyplansworldwideexpansionwith

    itsinternationallycompatibleanalyzers

    Specialtestsignalgeneratorsforreceiver

    manufacturers

    Specialattentiontoergonomicoperation

    Technicalcustomerserviceanimportant

    highlightofthecompany

    Applied Instruments leases two suites in thisindustrial complex from which digital TV signalanalyzers are produced.

    TELE-satellite MagazineBusiness Voucher

    www.TELE-satellite.info/11/11/appliedinstrumentsDirect Contact to Sales Manager

    http://www.tele-satellite.info/11/11/appliedinstrumentshttp://www.tele-satellite.info/11/11/appliedinstruments
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    COMPANY REPORT

    Indianapolis

    128 TELE-satellite Global Digital TV Magazine 10-11/2011 www.TELE-satellite.com

    RobustSignal AnalyzersMade in USA

    Signal Analyzer Manufacturer Applied Instruments, USA

    General Manager Tom Haywood in the showroom witha selection of products from Applied Instruments. Heowns 50% of the company while his partner Jeff Haas,Director of Engineering, owns the other 50%.

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    APPLIED INSTRUMENTSSignalAnalyzerManufacturer, USA www.appliedin.com

    www.TELE-satellite.com/TELE-satellite-1109/eng/applied.pdf

    Company Details

    Engineers in Research & Development |TotalNumber of Employees

    0................................25 ..................................50AverageTurnover (Previous,This, Next Year Estimates)

    0................................10 ...................20 Mio U$D

    Production Certificates

    DVB

    Production Categories

    own brand

    Main Products

    CableTV SignalAnalyzers,SatelliteTV Analyzers,NoiseSignal

    Generators,NoisePower Ratio Test Instrument

    130 131TELE-satellite Global Digital TV Magazine 10-11/2011 www.TELE-satellite.com www.TELE-satellite.com 10-11/2011 TELE-satellite Global Digital TV Magazine

    A small family business has managed

    to become one of the most well-known

    names in the North American cable and

    satellite TV signal analyzer market. Its

    the perfect reason for us to go and pay

    Applied Instruments in Indianapolis, In-

    diana, USA, a visit only to nd out that

    the company is expanding into the in-

    ternational market with its products

    that are Made in USA.

    Whos behind Applied Instruments?

    It really is a family-owned business.

    It was founded exactly 25 years ago

    in 1986 by Doyle Haywood, the father

    of the current General Manager Tom

    Haywood. His son Scott Haywood also

    works for the company as a sales man-

    ager.

    When we look back at when it all start-

    ed, we nd out that theres even more

    history behind the companys founder

    Doyle Haywood: he founded a compa-

    ny back in 1973 that produced signal

    analyzers for cable TV. In 1979 he sold

    that company to a large corporation.

    But when he came up with the idea to

    develop clean reliable test signal gen-

    erators for CATV, he quickly founded a

    new company: Applied Instruments. His

    son Tom Haywood explains to us where

    the name came from: We apply a solu-

    tion to every problem and provide the

    instruments just for that purpose Ap-

    plied Instruments.

    The new company originally began

    with three employees, one of whom was

    David Poelstra, a research engineer

    that worked together with Doyle Hay-

    wood in the rst company. In 1990 they

    released their rst successful prod-

    uct to the market a cable TV signal

    analyzer that not only was easy to use

    but was also affordable. Over the years

    other analyzers appeared. In order to

    test long cable lengths, we produced a

    Return Path Test Set, remembers Gen-

    eral Manager Tom Haywood, It consist-

    ed of a CW Test Signal Generator that

    was attached to one end of the long

    cable and a receiver at the other end.

    In this way we could check the quality

    of the cable.

    In 1994 MMDS (Multichannel Multi-

    point Distribution Service), also known

    as wireless cable, gained widespread

    use primarily in rural areas and Ap-

    plied Instruments was there provid-

    ing the appropriate signal analyzers.

    From here the path to satellite signal

    analyzers was not a long one. In 1998

    we introduced the rst satellite signal

    analyzer from the Buddy series, com-

    ments Tom Haywood.

    The Sat Buddy quickly became known

    and loved by North American satellite

    installers and over the years was con-

    sistently improved and tted with new

    features. Scott Haywood, Tom Hay-

    woods son and third generation in the

    company, is a sales manager at Ap-

    plied Instruments and tells us about the

    newest Buddy version: Its the Super

    Buddy 29 and in addition to letting you

    measure satellite TV signals, it can also

    be used to install the Wildblue Internet-

    viasatellite service. These LNBs re-

    quire 29 volts that the Super Buddy 29

    can supply, hence the 29 in the model

    name.

    Tom Haywood, the current General

    Manager, is actually a construction en-

    gineer but always enjoyed lending a

    hand at the company. In 1996 he de-

    cided to work exclusively for his fathers

    company: The creation of solutions

    and the ergonomic products have al-

    ways fascinated me, he reveals, Its

    Jeff Haas is Director of Engineeringand prefers to work at this shack. He i sco-owner of Applied Instruments.

    not all that much different from being

    a building designer who must also be

    creative and a problem solver.

    When his mother, the wife of founder

    Doyle Haywood, began to have health

    issues, his father decided to leave the

    company and sell 50% ownership of the

    company to Tom Haywood. The other

    50% was sold to Jeff Haas. Both are en-

    thusiastic with the opportunity to fur-

    ther expand Applied Instruments.

    But the company doesnt only manu-

    facture signal analyzers that are used

    at the receiving end. An especially in-

    teresting highlight is the Noise Power

    Ratio testing product that manufactur-

    ers of ampliers, optical transmitters

    and receivers, and other active devices

    can use to test the operating range of

    their products. It consists of a noise

    generator that sends its signal to the

    receiver to be tested and a correspond-

    ing signal analyzer that measures the

    output signal from the tested receiver.

    Our NS-3 Br oadband Noise Genera-

    tor is often used by receiver manufac-

    turers and satellite service providers to

    simulate rain fade and conduct carrier

    to noise testing, comments Tom Hay-

    wood.

    General Manager Tom Haywood ex-

    plains to us their product palette: 80%

    of our sales are made up of reception

    signal analyzers, 10% are test genera-

    tors with the remaining 10% made up of

    complete systems consisting of signal

    generators and signal analyzers. And

    as far as sales gures go, he tells us,

    For the past s everal years sales have

    been stable at about US$ 5.5 million

    but for 2012 we are expecting rou ghly a

    10% increase.

    Where will this increase come from?

    Sales Manager Scott Haywood has a

    few answers for us: We are currently

    developing a signal analyzer for DVB-S2

    that will become available in the fourth

    quarter of 2011. We are also working

    on terrestrial signal analyzers for ATSC

    and QAM that will appear in the rst

    quarter of 2012.

    Applied Instruments is looking at sat-

    ellite signal analyzers as their way of

    expanding into the export market. Up

    until now, 95% of our products have

    been shipped to North America, that is

    USA and Canada, with only the remain-

    ing 5% being shipped abroad to coun -

    tries like Switzerland, Sweden, Great

    Britain, Belgium as well as Australia,

    comments Scott Haywood.

    But this is what will change in the

    companys 25th year of operation: We

    are actively looking for competent dis-

    tributors in Europe, The Middle East

    and Asia. It is critical for Applied In-

    struments to nd technically competent

    partners: Our products are not throw-

    away products; they are solidly built

    and can be repaired if the need were to

    ever arise. Technical customer service

    is actually quite important when deal-

    ing with products like signal analyzers;

    professional installers use signal ana-

    lyzers on a daily basis and can thereby

    document a proper installation. Reli-

    ability and help with technical problems

    are excellent reasons why an installer

    would want to choose a quality product

    from a manufacturer that he knows will

    support him later on.

    We produce everything ourselves,

    comments General Manager Tom Hay-

    wood referring to his nine production

    employees, Our R&D team consists of

    A motorized C-band dish on the wallas well as numerous other disheson the roof are all used by AppliedInstruments to develop and test theirsignal analyzers.

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    132 TELE-satellite Global Digital TV Magazine 10-11/2011 www.TELE-satellite.com

    seven engineers, the repair team is made up of ve en-

    gineers and our technical customer service has four en-

    gineers. On top of that are three employees in admin-

    istration as well as two sales managers so that a total of

    30 employees make up Applied Instruments all of which

    work in an 11,000 Sq-foot ofce/production facility lo-

    cated in an industrial zone southeast of Indianapolis.

    After 25 successful years, Applied Instruments is

    ready to plow into the international market. The en-

    thusiasm of the engineers and the requirements that

    customers have for their signal analyzers provides this

    company with an excellent chance to grow in the world

    market over the next 25 years with their robust signal

    analyzers.

    1. Sales Manager Scott Haywood enjoys reading TELE-satellite.Im especially interested in the satellite DXer reports, revealsScott, It shows the enthusiasm t hey have for their hobby. Itsan enthusiasm that Scott shares and that can be readily seen inthe companys signal analyzers.

    2. Diana greets visitors at the reception desk.

    3. Camille Edmonds keeps track of nances and organizes thebooks.

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    134 TELE-satellite Global Digital TV Magazine 10-11/2011 www.TELE-satellite.com

    1. One of AppliedInstruments mostsuccessful products: theSuper Buddy, a satellitesignal analyzer that isespecially popular in theNorth American market.

    2. The Noise SignalGenerator NS-3 is anothersuccessful product fromApplied Instrumentsused by satellite receivermanufacturers.

    3. Another AppliedInstruments successstory: the Noise SignalGenerator NS-1 is usedby installers to check thecondition of coaxial cable.It is handy and easy to use.

    4. Marketed only toreal professionals,this Noise Power RatioTest Instrument costsaround US$15,000 andis commonly used in aproduction environmentby manufacturers ofampliers and opticaltransmitters and receivers.

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    136 137TELE-satellite Global Digital TV Magazine 10-11/2011 www.TELE-satellite.com www.TELE-satellite.com 10-11/2011 TELE-satellite Global Digital TV Magazine

    1. The typical desk of a highly creative puzzle-lover: LucNguyen works in the Technical Department.

    2. Scott Larson is Technical Service Manager and helpscustomers with more complex problems.

    3. How do you properly connect the signal analyzer? CraigShockley can always be reached by telephone and helpscustomers with technical questions. The most frequentlyasked questions have to do with Applied Instrumentssuccessful product, the Buddy. Here he is holding thenewest Super Buddy 29 model.

    4. To the right is the parts storage area and in the middleis production. Nearly all of Applied Instruments productsare low volume products and are assembled manually.

    5. If theres a problem wit h one of their products, the repair teamjumps into action: Jeff Milner (left), Oren Williams (center) andRyan Ramsey (right) quickly solve any problems.

    6. Dave Clodfelter is one of t he production technicians. He isseen here assembling a CATV Return Path test set.

    7. For RF Engineer Russ Phillips theres nothing better thanto be deeply immersed in the technology. His work station isfully loaded with test i nstruments which he uses to constantlyimprove Applied Instruments products.

    8. The hardware is one thing, but a customer has to be able tooperate it. Robin Ross is responsible for the software; he netunes each operational step to make it as easy as possible forthe customer to use.