Appendix

Rank Theme

1Info needs to be accessible

2There needs to be a shift in responsibility

3There is a lack of planning

4/5Culture, attitudes & behaviour are barriers

4/5 Messaging needs to be engaging &

constructive

6 We need to learn from the past and make

evidence based decisions

7 Critical infrastructure doesn't meet

expectations

8 Communities need to be connected and

support each other

9 We need to engage with & listen to

communities

10Training & education strengthens resilience

11/12 Preparing is expensive and there is a lack

of resources/support

12/12 Plans and Processes need to be improved

Rank Theme

13Government style is a barrier

14 Information is not considered reliable or

trustworthy

15 People don't know who is responsible for

what

16 Lack of critical infrastructure / education

security in regional areas

17People at risk need more support

18Players don't collaborate effectively

19/20 There's a lack of practical & technical

information

19/20 Need to better understand the impacts of

climate change and how to mitigate and

adapt

21/22 Need to invest in general resilience &

wellbeing

21/22 Everyone has a different level of

Resilience

23 Investment and improvements are needed

in the volunteering space

24 Plans/policies are developed but not

supported - Grow dust on the shelf….

Rank Theme

25 Need to incentivise resilience

building initiatives

26 Disasters/disruptions have an

economic impact

27/28Current land use planning is

inadequate

27/28Regulation & legislation is

needed

29/30 There is confusion around the

word 'Resilience'

29/30Insurance companies to be

brought into the process

31/32People don’t understand the ESL

32/32 Resilience needs to be

embedded

33 There’s a lack of corporate

social responsibility

34 Increasing power costs is a

barrier to resilience

Communications. Behaviour. Planning. Roles & Responsibilities. Infrastructure

Rank Themes & sub-themes Count Total

theme

count

1 Information needs to be accessible 18 184

Examples & tools 60

People don’t know where to access info 34

Hazard specific & contextual 31

Transient & diverse communities 21

Clear, concise messaging 20

5 Messaging needs to be engaging & constructive 40 82

Public campaign (examples & ideas) 42

9 Need to engage with & listen to communities 44 57

Strengths based approach 13

14 Information is not considered reliable or trustworthy 16 46

Government messaging needs to get real 15

Alert SA 11

SA Power Networks 4

19 There’s a lack of practical & technical information 14 27

Generators 13

29 There is confusion around the word ‘resilience’ 8

31 People don’t understand the Emergency Services Levy 6

Rank Themes & sub-themes Count Total theme count

4 Our culture, attitudes and values are barriers 5 82

Self reliance and dependency 33

Denial and complacency 20

Expectations 13

Time 11

6 We need to learn from the past and make evidence based decisions 20 73

Historical data and past experience strengthens resilience 18

life experience builds resilience 16

learn from other jurisdictions7

Invest in science and research 7

learn about coping mechanisms from Aboriginal people 5

Communities need to be connected and support each other 64

13 Government style is a barrier 16 48

It’s politicised 9

There’s a disconnect 9

Accountability and transparency 6

There is a bias to response 6

Biased resource allocation to city populated areas 2

21Need to invest in general resilience and wellbeing 21

21Everyone has a different level of Resilience 21

25

Need to incentivise Resilience building initiatives

14

Rank Themes & sub-themes Count Total count

3 There is a lack of planning 25 133

Individuals and households 52

Organisations and businesses 47

Animals 6

Support agencies 3

11 Preparing is expensive and there is a lack of resources/support 28 50

Grants 7

Emergency Services Levy 6

Equipment 5

National Disaster Resilience Program 4

11 Plans and processes need to be improved 9 50

All-hazards approach 17

Plans need to be tested 13

State Strategic Plan 6

Plans need to consider catastrophic events 5

17 People at risk need more support 37 39

Debriefs 2

20 Need to better understand the impacts of climate change and how to mitigate & adapt 27

24 Plans/policies are developed but not supported - Grow dust on the shelf…. 17

26 Disasters/disruptions have an economic impact 12

30 Insurance companies to be brought into the process 8

31 Resilience needs to be embedded 6

Rank Themes & sub-themes Count Total theme

count

2 There needs to be a shift in responsibility 5 138

Empower and invest in community 38

Shared responsibility 27

Local Government 16

Government 12

Partnerships 6

Not-for-profits 4

10 Training & education strengthens resilience 54

Embedding resilience in curriculum & youth

activities/initiatives

32

Training 22

15 People don't know who is responsible for what 32 44

Councils 12

18 Players don't collaborate effectively 28

23 Investment and improvements are needed in the

volunteering space

20

33 There’s a lack of corporate social responsibility 5

Rank Themes & sub-themes Count Total

theme

count

7 Critical infrastructure doesn’t meet demands or expectations 39 68

Invest in renewables 29

16 Lack of critical infrastructure / education security in regional areas

40

27 Current land use planning is inadequate 11

27 Regulation and legislation is needed 11

34 Increasing power costs is a barrier to resilience 3

Managed by Australian Red Cross

Organisations across the community play important roles in the lives of people at risk

There is a gap between valuing preparedness and knowing risks, and taking action

There is tension between staff wellbeing and supporting clients

Resources and funding

Leadership and understanding

Clarity about how organisations can work together

Leverage existing forums, networks and relationships

Empower people at risk to be more resilient

Working together • Organisations need to work together in emergencies.

• Support local organisations to share knowledge, information and resources.

• Active networks of local organisations - with people at risk at the centre.

Resilience / whole of

community approach

• Building broader community resilience will benefit people at risk.

• Cultivate a community of care.

• Reinforce the messages that we all have a role to play.

• Promote social connections – good for multiple purposes.

Funding / resourcing • Financial incentives to support organisations and individuals to prioritise disaster resilience and fund capacity

development programs.

• Embed disaster resilience/preparedness plans into funding agreements and/or client assessment processes for

service providers.

• Find ways to progress actions that do not require ongoing funding.

• Seek to leverage existing resources and embed disaster resilience into business-as-usual rather than as

‘something extra’.

• Recognise the increasingly tight funding landscape of many organisations.

Building legitimacy within

organisations

• Disaster resilience requires a whole-of-organisation approach and therefore support across organisations and

into strategic planning is needed.

• Partnerships and sharing of experiences will help to build legitimacy.

• Clearly communicate the ‘What’s in it for me’

• Communicate the value of and return on investing in resilience.

Practical aspects • Emergencies will exacerbate existing gaps in services for people at risk.

• All organisations need to have contingency plans and procedures.

• Showcase best practice to support learning from each other.

• Consider animals in planning for the needs of people at risk.

Contact Miriam Lumb: miriam.lumb@sa.gov.au

For more information about the Red Cross People at Risk Project contact:

Anne Minion: aminion@redcross.org.au