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Appendix A. Organizational Charts.

1. Institution organizational charts.

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2. Division of Business Organization Chart.

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Appendix B. Division of Business Student Code of Conduct.

As a student in the Xavier University Division of Business, my purpose is to become one of tomorrow’s socially responsible business leaders and to be business intelligent, morally focused, passionate, and success-driven. I CARE about the greater good. I CARE about the consequences of my choices. I CARE about the value I

contribute. I pledge to uphold the principles of Integrity, Community, Academic Honesty, Responsibility and Engagement.

Integrity • As an accounting major and professional, I pledge to follow the American Institute of

Certified Public Accountants ethics code; • As a finance major and professional, I pledge to follow the Chartered Financial

Analysts Institute ethics code; • As a management major and professional, I pledge to follow the National

Management Association ethics code; • As a sales and marketing major and professional, I pledge to follow the American

Marketing Association ethics code;

Community • I will support, participate in, and create community events, networks and traditions. I

will strive to bring energy, initiative and enthusiasm to collaborations with my colleagues;

• I will attend Division of Business meetings, Business Week activities, and participate in division sponsored events;

• I will become an active member or officer in a student organization to develop my leadership skills and serve the community;

Academic Honesty • I will solely complete all individual academic assignments; • I will give proper credit to any reference or source material;

Responsibility • Per every 1 hour of course credit I will plan for 2-3 hours of work per week outside of

the classroom setting; • I take responsibility for knowing assignment and exam expectations and deadlines as

presented in a course syllabus, Blackboard® and in class; • If I work full or part time I will budget my time accordingly for academic success;

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• I will participate in the academic advising process by scheduling appointments with my academic advisors on a regular basis noting that a failure to do so may delay program completion;

• I recognize that full participation in team projects is vital in learning to become a valued co-worker or manager;

Engagement • As a Xavier business student, I will bring a spirit of professionalism to my work,

personal conduct and dress. I will take pride in my work, complete my work to high standards and actively develop my expertise;

• I will treat my coursework like a career. I will treat class time as a business meeting with colleagues by arriving on time, preparing for the meeting, and giving the meeting my undivided attention;

• As a future business leader, I will wear professional business attire as appropriate for Division of Business events and will strive to participate once a month in the Xavier tradition of “Professional Tuesday” by wearing professional dress to class.

Signed:______________________________________ Print name

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Appendix C. Xavier University of Louisiana, College of Arts and Sciences Academic Integrity Policy.

COLLEGE OF ARTS & SCIENCES Academic Integrity Policy

PREAMBLE The integrity of academic work is a concern that all universities face, and Xavier University of Louisiana (XULA) strives for a culture of integrity and respect. Ethical conduct violations or academic dishonesty can take a number of forms and are grouped herein under the general heading of Academic Misconduct. Academic Misconduct includes, but is not limited to, the following:

1. using unauthorized materials in completion of an exam, quiz, or assignment; 2. assisting or gaining assistance from an unauthorized source during an exam, quiz,

or assignment; 3. providing assistance to another student in a manner not authorized by the

instructor; 4. obtaining an examination or assignment in an unauthorized manner; 5. using material from a source without giving proper citation; 6. improperly fabricating or altering data; 7. submitting work to one class that is substantially similar to work submitted for

another class without prior approval from the instructors involved; 8. submitting written work that is not completely one’s own or allowing others to

submit one’s work; 9. destroying or altering the work of another student; or 10. committing any other violation of academic integrity as described in course

syllabi. The Academic Integrity Policy of the College of Arts & Sciences (CAS) of XULA provides a course of action by which these and other acts of Academic Misconduct have a fair and equitable means of being reported, recorded and appropriately assessed. PROCEDURAL ELEMENTS The CAS Academic Misconduct Report Form (See Appendix A) will be used by CAS faculty to submit a report of alleged Academic Misconduct within classes that has resulted in a lower grade on a quiz, exam, paper, report, or another type of assignment being given to a student. This provides a uniform report of Academic Misconduct by a faculty member to the CAS Dean. The form allows for a student to acknowledge the fact that a claim of Academic Misconduct has been made against him or her. If the student refuses or is unavailable to sign the CAS Misconduct Report Form, the faculty member will record on the form the circumstances and/or attach documentation showing attempts to contact the student. Information about an Academic Misconduct Report is confidential and is not to be shared with other faculty members.

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Following the guidelines regarding integrity of academic work confirmed on a CAS faculty member’s course syllabus, a CAS faculty member who lowers a student’s grade on a quiz, exam, paper, report, or any other type of assignment as a result of documented Academic Misconduct will complete a CAS Academic Misconduct Report Form. If at all possible the faculty member will review the form with the student and ask the student to sign the form acknowledging an awareness of the accusation. One of the following will then occur:

• If the student signs the form, the faculty member will give a copy of the completed form to the student and draw attention to the portion of the form indicating that the student has two weeks from the date of incident on the form in which to submit a signed, written appeal to the CAS Dean.

• If the student refuses to sign the form, the faculty member will annotate such action on the student Signature line and give a copy of the form to the student, drawing attention to the portion of the form indicating that the student has two weeks from the date of incident on the form in which to submit a signed, written appeal to the CAS Dean.

• If the student is not available for signature, the faculty member will annotate the student’s non-availability on the Student Signature line and mail and/or email a copy of the form to the student notifying the student that the form is being submitted to the CAS Dean and that the student has two weeks from the date of incident on the form in which to submit a signed, written appeal to the CAS Dean. A copy of the faculty member’s mail and/or email communication to the student will be submitted to the CAS Dean with the form.

In each case, the faculty member will submit the CAS Academic Misconduct Report Form with supportive documentation and a copy of the syllabus to the CAS Dean within 5 days of discovery of the Academic Misconduct. Both the form and any student response will be maintained in the CAS Dean’s office, such that only the Dean and Associate Dean(s) will have access to them unless a hearing is required for repeat offenses. Then these documents will become part of the official proceedings. The faculty member shall not share information about the form with other faculty members. Once a CAS Academic Misconduct Report Form has been submitted to the CAS Dean, the CAS Dean, the faculty member, or the student can call for an inquiry before the CAS Academic Misconduct Hearing Committee, but this is not the immediate norm.

First Infraction If requested by the dean, the faculty member or the student, a hearing is held. The decision required of the CAS Academic Misconduct Hearing Committee is to uphold the grade given by the faculty member or to expunge the Misconduct Report. If there is no request for an inquiry before the CAS Academic Misconduct Hearing Committee, the Report Form and the student’s response are kept on file for two years. If the student has

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no additional CAS Academic Misconduct Report Form submitted during that time period, the file will be destroyed. If there is an additional report form, the record is kept as long as the student is at Xavier.

Second Infraction In regard to a second infraction for the same student, the Associate CAS Dean, who is the chair of the CAS Academic Misconduct Hearing Committee, will send the student a letter informing the student that a second case of Academic Misconduct against the student is on file and the student must meet with the Associate CAS Dean to discuss the situation. The Associate CAS Dean will work with the student and, when appropriate, involve academic support services or counseling staff, to help the student to find ways to avoid misconduct in the future. All communications and subsequent actions will be recorded and become part of the student’s file.

Third Infraction If there is a third infraction, the CAS Dean will convene the CAS Academic Misconduct Hearing Committee to review all three cases and recommend a sanction* or an expunging of the file. In every case the recommendation of the CAS Academic Misconduct Hearing Committee will be provided in writing to the faculty member, the student, and the CAS Dean. The CAS Dean will review the recommendations of the CAS Academic Misconduct Hearing Committee and either accept them or render an independent judgment different from the recommendation. The CAS Dean communicates the final decision to the student and enforces whatever sanctions are noted. *Sanctions recommended by the CAS Academic Misconduct Hearing Committee include: Academic Censure: The student is responsible for the violation and the grade decision of the faculty member is upheld. Academic Suspension: The student is removed from the University but is permitted to apply for readmission at the end of the sanction imposed. Suspension may be for a term not to exceed one year or conditional, indicating that readmission is contingent on the fulfillment of certain conditions by the student. While a student is suspended, the student is not to return to campus, programs, facilities and activities of the University without written permission of the CAS Dean. If a student is suspended, a letter will be sent to his/her parents or guardians, if appropriate, with notification of the suspension unless the student can prove independent status. Permanent Separation (Expulsion): The student is permanently separated from the University. The student is also barred from University activities, services, facilities and grounds. If a student is expelled, a letter will be sent to his/her parents or guardians, if

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appropriate, with notification of the suspension unless the student can prove independent status. The CAS Academic Misconduct Hearing Committee is chaired by an Associate CAS Dean and is composed of three elected CAS faculty members as well as three students appointed by the Student Government Association from among CAS students. The Associate CAS Dean chairing the committee will vote only in the case of a tie vote. The CAS Academic Misconduct Hearing Committee will hear cases of Academic Misconduct when a hearing is requested in writing to the CAS Dean by a faculty member or by a student. The CAS Academic Misconduct Hearing Committee is subject to a call to service by the CAS Dean. Both the faculty member alleging the Academic Misconduct and the accused student will have the right to request that the other party be absent during their statements, but both will be excused when the committee goes into executive session to deliberate and decide on the case before them. Hearings are conducted in closed session and all proceedings are confidential. The student is responsible for presenting his/her own case, and no lawyers/advisors or others are permitted to participate. The general order of the hearing is as follows:

• The hearing is called to order by the chair. • The chair reads the charges and if necessary witnesses are called. • Each party presents his or her case, which may include calling of witnesses and

presentation of evidence. • The committee refers to past incidents which are from the record in the Dean’s

Office. • The members deliberate on the facts of the case and render a decision in closed

session by majority vote. • A summary of the hearing and the decision is sent to the dean for review and

implementation of the decision unless the dean overrides the decision. A written appeal of a decision may be submitted within 72 hrs of official notification of the decision. The appeal is made to the CAS Dean and must demonstrate at least one of the following:

1. An error in procedural due process 2. Compelling new evidence that could not have been previously discovered 3. An inappropriate sanction(s), condition(s) and/or restriction was assigned for the

misconduct. The CAS Dean serves as an appellate officer, reviews the record, meets with the Hearing Committee if necessary for clarity and either sustains the decision, reverses the decision, or remands it back to the Hearing Committee to consider new evidence and reconsider the penalty, not decision as to whether misconduct occurred.

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CAS ACADEMIC MISCONDUCT REPORT FORM TO: Dean, CAS Date: ____________ Student’s Name: Student’s ID Number: Course/Section: Semester/Year: Faculty member: Date of Incident: Check all of the following that apply to the incident: _____1) Student used unauthorized materials in completion of an exam, quiz, or assignment. _____2) Student assisted or gained assistance from another student in completion of an exam, quiz, or assignment. _____3) Student provided assistance to another student in a manner not authorized by the instructor. _____4) Student obtained an examination or assignment in an unauthorized manner. _____5) Student used material from a source without giving proper citation. _____6) Student improperly fabricated or altered data. _____7) Student submitted work that was substantially similar to that submitted for another class without prior approval from the instructors involved. _____8) Student submitted written work that was not completely the student’s own, or the student allowed others to submit his or her work. _____9) Student destroyed or altered the work of another student. _____10) Other (explain): Please provide a BRIEF description of what occurred, or supply any relevant additional information. If there were any witnesses to the incident, please list their names:

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Please describe the action taken by the faculty member in response to the incident: The faculty member signing below indicates that all claims made in this form are, to the best of the faculty member’s knowledge, accurate. Faculty member’s Signature Date The student signing below acknowledges awareness of the claims being submitted but does not necessarily admit any guilt. The student signing below has two weeks in which to submit a signed, written appeal to the CAS Dean. Student’s Signature Date

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Appendix D. Division of Business Strategic Plan & Performance Data.

Action Plan Accountability Timeframe Key Performance Indicators

Critical Outcomes, Strategic Objectives & Action Plans

Critical Outcome #1 Growth: Significantly increase the number of Division majors and minors STRATEGIC OBJECTIVE A: Grow the number of majors to 300.

1(A)#1 - Recruitment Plan 1(A)#1a - Create and maintain an

engaging website Recruitment task force Review/update annually -

Sep/Oct Website changes completed

1(A)#1b - Inform prospective students of our program; 4 modes of communication: brochures, letters from chair and BAC, and email

Recruitment task force Annually - Sep/Nov/Jan/Apr

Mailings sent & Emails sent

1(A)#1c - Mail Divisional newsletter - 2 mailings

Recruitment task force Annually - Nov/Apr Newsletter mailed

1(A)#1d - Maintain an up-to-date Divisional brochure

Recruitment task force Review/update annually - Aug

Brochure changes completed

1(A)#1e - Contact the counselors at the high schools where students have indicated an interest in the division and where last year’s freshman class attended

Chair, Program coordinator and Administrative Assistant

Annually - Nov Materials mailed

1(A)#1f - Follow up with applicants to remind them to complete the application process

Chair, Program coordinator and Administrative Assistant

Monthly Materials mailed

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1(A)#1g - Faculty communicate with prospective freshmen in their area of study

Area leaders and all faculty Annually - November through March

Call log/emails sent

1(A)#2 - Retention Plan 1(A)#2a - Encourage faculty to utilize

Xavier's early alert system for students in academic jeopardy

Division of Business faculty Annually - Apr The percentage of faculty using the early alert system

1(A)#2b - 50% of new freshmen will join one of the Business Division’s student organizations

Faculty advisors to student organizations

Annually - Oct Percentage of freshmen that are dues paying members in Student Organizations

STRATEGIC OBJECTIVE B: Attracting minors. 1(B)#1 - Attracting minors

1(B)#1a - Hold minors meeting each semester

Chair Each Fall/Spring Semester The number of minors attending

1(B)#1c - Active promotion of minor to all potential students

Division of Business faculty Ongoing

Action Plan Accountability Timeframe Key Performance Indicators

Critical Outcome #2 Program Quality/Expansion: Continually improve effectiveness of existing and new programs STRATEGIC OBJECTIVE A: Growth and development of new and existing programs

2(A)#1 - Development of Entrepreneurship Institute programs 2(A)#1a - Grow the X-ncubator Mark Quinn Annual assessment Number of student businesses

that are members of the X-ncubator

2(A)#1b - Develop student run businesses

Mark Quinn Annual assessment Number of student run businesses

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2(A)#2 - Creation of graduate program The Chair; MBA Committee

Full implementation 2015 Implementation of a Master of Business Adminstration program

STRATEGIC OBJECTIVE B: Connecting curriculum to mission 2(B)#1 - Adapting course content/delivery to match mission and values

The Chair; Dr. Richard Peters; Cary Caro

End of 2012/2013; Annual assessment

Development of multiple ways to infuse social responsibility in multiple courses across the curriculum

2(B)#2 - Developing measures to assess outcomes based on mission and values

The Chair; Dr. Richard Peters End of 2012/2013; Annual assessment

Development of a measurement system to assess student learning consistent wiith our mission and values

STRATEGIC OBJECTIVE C: Faculty development 2(C)#1 - Enhance scholarly activity All Business Faculty Annual assessment Number of peer reviewed

publications; Number of professional presentations; Research conference attendance

2(C)#2 - Enhance quality of pedagogy 2(C)#2a - Attend conferences All Business Faculty Annual assessment Number of conferences

attended 2(C)#2b - Center for Advancement in

Teaching (CAT) involvement All Business Faculty Annual assessment Number of CAT events

attended Action Plan Accountability Timeframe Key Performance Indicators

Critical Outcome #3 Business Division Identity: Developing our identity and enhancing our visibility STRATEGIC OBJECTIVE A: Enhancing our visibility

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3(A)#1 - Media strategy (Division brand) The Chair; Annual assessment Number of media hits for the division according to the Meltwater News reports

3(A)#2 - Promote faculty capabilities 3(A)#2a - Scholarly output All Business Faculty Annual assessment Number of peer reviewed

publications 3(A)#2b - Professional consulting All Business Faculty Annual assessment Number of professional

presentations

STRATEGIC OBJECTIVE B: Develop ancillary programs consistent with mission & values 3(B)#1 - Growth in Louisiana Small Business Development Center (LSBDC)

Mr. Mark Quinn; Mr. Eric Waters

Annual assessment Number of engagements with small businesses

3(B)#2 - Improvement in Volunteer Income Tax Assistance program (VITA)

Ms. Candice Roche Annual assessment Number of tax returns filed

3(B)#3 - Determining the role of Louisiana Council for Economic Education (LCEE)

Dr. Jose Bautista

3(B)#4 - Improvement in execution of MoneySmart program

Mr. Mark Quinn Annual assessment Number of people that attend each module

STRATEGIC OBJECTIVE C: Participation with organizational partners 3(C)#1 - Maintenance/expansion of relationship with corporate partners

The Chair Annual assessment Resources acquired

3(C)#2 - Improvement in relationships with national student organizations

Organization advisors Annual assessment Number of students participating in national meetings

Action Plan Accountability Timeframe Key Performance Indicators

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Critical Outcome #4 Student Development: Continually enrich student academic performance and professional competencies

STRATEGIC OBJECTIVE A: Students meet or exceed national academic benchmarks 4(A)#1 - ETS Assessment Indicators

4(A)#1a - Accounting: Students will demonstrate knowledge of financial, managerial and international accounting

Chair; Area leaders

Annual Assessment Pooled Educational Testing Services (ETS) results will fall within one standard deviation of national benchmark

4(A)#1b - Economics: Students will demonstrate knowledge of basic economic concepts, microeconomics, macroeconomics and international economics

Chair; Area leaders

Annual Assessment Pooled Educational Testing Services (ETS) results will fall within one standard deviation of national benchmark

4(A)#1c - Management: Students will demonstrate knowledge of management principles, organizational behavior, operations management, strategy & policy, international management and entrepreneurship

Chair; Area leaders

Annual Assessment Pooled Educational Testing Services (ETS) results will fall within one standard deviation of national benchmark

4(A)#1d - Quantitative Business Analysis: Students will demonstrate knowledge of quantitative operations management techniques and probability & statistics

Chair; Area leaders

Annual Assessment Pooled Educational Testing Services (ETS) results will fall within one standard deviation of national benchmark

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4(A)#1e - Finance: Students will demonstrate knowledge of corporate finance, investments and international finance

Chair; Area leaders

Annual Assessment Pooled Educational Testing Services (ETS) results will fall within one standard deviation of national benchmark

4(A)#1f - Marketing: Students will demonstrate an understanding of how to identify attractive markets, serving selected markets, and international marketing

Chair; Area leaders

Annual Assessment Pooled Educational Testing Services (ETS) results will fall within one standard deviation of national benchmark

4(A)#1g - Legal and Social Environment: Students will demonstrate knowledge of the legal environment, regulatory environment, business relationships and ethics & social responsibility

Chair; Area leaders

Annual Assessment Pooled Educational Testing Services (ETS) results will fall within one standard deviation of national benchmark

4(A)#1h - Information Systems: Students will demonstrate knowledge of information systems in business and society, information technology concepts, business information systems and systems development

Chair; Area leaders

Annual Assessment Pooled Educational Testing Services (ETS) results will fall within one standard deviation of national benchmark

4(A)#1i - International Issues: Students will demonstrate knowledge of international issues in business

Chair; Area leaders

Annual Assessment Pooled Educational Testing Services (ETS) results will fall within one standard deviation of national benchmark

STRATEGIC OBJECTIVE B: Students meet or exceed internal academic assessment metrics 4(B)#1 - Business Core Internal Assessment

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4(B)#1a - Graduates will be able to make presentations on business-related topics thus demonstrating their communication skills

Chair; BSAD 2011 (Business Communications) Instructor

Annual Assessment 80% of the students taking this course will average a score a "C" or better for their three Short Written Assignments and 80% of the students taking this course will score a "C" or better for their Oral Presentation.

4(B)#1b - Graduates will demonstrate sufficient knowledge and understanding of quantitative methods in business.

Chair; BSAD 3055 (Quantitative Analysis) Instructor

Annual Assessment 80% of the students will be able to develop expressions for cost, volume, and revenue. They will be able to create a spreadsheet with all the relevant information and use it to calculate the break-even point and draw the break-even chart.

4(B)#1c - Graduates will be able to use computer application software that is commonly used in businesses, specifically, spreadsheets and databases.

Chair; BSAD 3195 (Computer-Based Information Systems) Instructor

Annual Assessment 80% of the students will be able to design the spreadsheet in the required format and create graphs; 80% of the students will be able to design the database in the required format and create queries and reports.

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4(B)#1d - Graduates will demonstrate sufficient knowledge and understanding of financial statements.

Chair; ACCT 1010/1020 (Principles of Accounting I & II) Instructors

Annual Assessment 80% of the students who submit the assignment will be able to prepare the financial statements in the required formats; 80% of the students will be able to prepare the financial statements in the required formats on exam.

4(B)#1f - Graduates will demonstrate sufficient knowledge and understanding of the concept of time-value-of-money (TVM).

Chair; ACCT 1010 (Principles of Accounting I) and FINC 3050 (Corporate Finance) Instructors

Annual Assessment 80% of the students who complete the assignment (TVM assignment in ACCT 1010) will be able to accurately compute the price of a bond; 80% of the students will be able to earn a passing grade on the exam (TVM exam in FINC 3050).

STRATEGIC OBJECTIVE C: Instilling Division of Business/professional values 4(C)#1 - Incorporating Division of Business values in Xavier University of Louisiana Quality Enhancement Plan (QEP)

Dr. Richard Peters; Dr. Amanda Helm; All faculty

Annual Assessment Number of courses using QEP book; Number of students in QEP competition

4(C)#2 - Engage students with the Office of Career Services

Chair; All faculty

Annual Assessment Number of students engaging the Office of Career Services (OCS)

STRATEGIC OBJECTIVE D: Engagement with business professionals 4(D)#1 - Business Advisory Council (BAC) forums/seminars

Chair; All faculty; BAC

BAC meetings Number of students that attend

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4(D)#2 - Engage students through Youth Motivation Task Force/Black Executive Exchange Program (YMTF/BEEP)

Chair; All faculty

Annual Assessment Number of courses inviting YMTF/BEEP participants

STRATEGIC OBJECTIVE E: Engaging Students in leadership opportunities 4(E)#1 - Internships Chair;

All faculty Annual Assessment Number of internships

4(E)#2 - Student Organizations Chair; Faculty advisors to student organizations

Annual Assessment Number of projects that student organizations undertake

Performance Data.

Action Plan Performance Data

Critical Outcomes, Strategic Objectives & Action Plans

Critical Outcome #1 Growth: Significantly increase the number of Division majors and minors STRATEGIC OBJECTIVE A: Grow the number of majors to 300.

1(A)#1 - Recruitment Plan 1(A)#1a - Create and maintain an

engaging website Website went through a redesign including updates to all curriculum sheets. Also added links to directly request Division of Business

1(A)#1b - Inform prospective students of our program; 4 modes of communication: brochures, letters from chair and BAC, and email

7200 mailings sent: November - 195 to interested students; January - 105 accepted students; April - 201 accepted students/240 incomplete students

1(A)#1c - Mail Divisional newsletter - 2 mailings

November - 195 to interested students; April - 201 accepted students

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1(A)#1d - Maintain an up-to-date Divisional brochure

Brochure reviewed, no updates

1(A)#1e - Contact the counselors at the high schools where students have indicated an interest in the division and where last year’s freshman class attended

76 letters mailed

1(A)#1f - Follow up with applicants to remind them to complete the application process

274 accepted students; 293 incomplete students

1(A)#1g - Faculty communicate with prospective freshmen in their area of study

Faculty emailed and/or called in their prospective students in each area

1(A)#2 - Retention Plan 1(A)#2a - Encourage faculty to utilize

Xavier's early alert system for students in academic jeopardy

7 of 11 faculty members used early alert system during the 2011-2012 academic year

1(A)#2b - 50% of new freshmen will join one of the Business Division’s student organizations

NABA: 9 freshmen; other organization records unreliable: continue to monitor

STRATEGIC OBJECTIVE B: Attracting minors. 1(B)#1 - Attracting minors

1(B)#1a - Hold minors meeting each semester

Meeting held spring 2012: 12 minors attended

1(B)#1c - Active promotion of minor to all potential students

Developing action plans

Action Plan Performance Data

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Critical Outcome #2 Program Quality/Expansion: Continually improve effectiveness of existing and new programs STRATEGIC OBJECTIVE A: Growth and development of new and existing programs

2(A)#1 - Development of Entrepreneurship Institute programs 2(A)#1a - Grow the X-ncubator 11 student members

2(A)#1b - Develop student run businesses

0

2(A)#2 - Creation of graduate program Planning stage STRATEGIC OBJECTIVE B: Connecting curriculum to mission

2(B)#1 - Adapting course content/delivery to match mission and values

Caro: MGMT 3120, MGMT 4010S, BSAD 1010 were redesigned to introduce a service component that is aligned with the DoB mission and values. Peters: Working through the FACTS grant to discover how best to incorporate CSR pedagogy and training across curricula and courses. Two classes have been adapted to include more CSR content and these will be assessed and evaluated to create a template for future course deliveries.

2(B)#2 - Developing measures to assess outcomes based on mission and values

Principle of Management Class now includes strong CSR component. Students are being tested on ethical/social responsibility and CSR

STRATEGIC OBJECTIVE C: Faculty development 2(C)#1 - Enhance scholarly activity 8 publications, 9 presentations, 17 conferences attended 2(C)#2 - Enhance quality of pedagogy

2(C)#2a - Attend conferences 17 conferences attended 2(C)#2b - Center for Advancement in

Teaching (CAT) involvement CAT attendance: 8 participants; CAT presentation: 1

Action Plan Performance Data

Critical Outcome #3 Business Division Identity: Developing our identity and enhancing our visibility

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STRATEGIC OBJECTIVE A: Enhancing our visibility 3(A)#1 - Media strategy (Division brand) 49 media hits 3(A)#2 - Promote faculty capabilities

3(A)#2a - Scholarly output 9 peer-reviewed publications 3(A)#2b - Professional consulting 1 presentation

STRATEGIC OBJECTIVE B: Develop ancillary programs consistent with mission & values 3(B)#1 - Growth in Louisiana Small Business Development Center (LSBDC)

305 clients

3(B)#2 - Improvement in Volunteer Income Tax Assistance program (VITA)

182 tax returns files

3(B)#3 - Re-establish connection with Louisiana Council for Economic Education (LCEE)

Dr. Bautista has joined the board

3(B)#4 - Improvement in execution of MoneySmart program

1st module: 5, 2nd module: 10

STRATEGIC OBJECTIVE C: Participation with organizational partners 3(C)#1 - Maintenance/expansion of relationship with corporate partners

$75,132 in total resources acquired

3(C)#3 - Improvement in relationships with national student organizations

AMA: 2 students attended meetings, SIFE: 3 students attended meetings, NABA: 8 students attended meetings

Action Plan Performance Data

Critical Outcomes, Strategic Objectives & Action Plans

Critical Outcome #4 Student Development: Continually enrich student academic performance and professional competencies

STRATEGIC OBJECTIVE A: Students meet or exceed national academic benchmarks

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4(A)#1 - ETS Assessment Indicators 4(A)#1a - Accounting: Students will

demonstrate knowledge of financial, managerial and international accounting

Pooled Mean Percent Correct (34) fell below one standard deviation of national benchmark (36.2)

4(A)#1b - Economics: Students will demonstrate knowledge of basic economic concepts, microeconomics, macroeconomics and international economics

Pooled Mean Percent Correct (37) fell below one standard deviation of national benchmark (38.2)

4(A)#1c - Management: Students will demonstrate knowledge of management principles, organizational behavior, operations management, strategy & policy, international management and entrepreneurship

Pooled Mean Percent Correct (46) fell below one standard deviation of national benchmark (50.2)

4(A)#1d - Quantitative Business Analysis: Students will demonstrate knowledge of quantitative operations management techniques and probability & statistics

Pooled Mean Percent Correct (35) fell within one standard deviation of national benchmark (35.9)

4(A)#1e - Finance: Students will demonstrate knowledge of corporate finance, investments and international finance

Pooled Mean Percent Correct (31) fell below one standard deviation of national benchmark (35.2)

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4(A)#1f - Marketing: Students will demonstrate an understanding of how to identify attractive markets, serving selected markets, and international marketing

Pooled Mean Percent Correct (40) fell below one standard deviation of national benchmark (47.3)

4(A)#1g - Legal and Social Environment: Students will demonstrate knowledge of the legal environment, regulatory environment, business relationships and ethics & social responsibility

Pooled Mean Percent Correct (54) fell within one standard deviation of national benchmark (49.2)

4(A)#1h - Information Systems: Students will demonstrate knowledge of information systems in business and society, information technology concepts, business information systems and systems development

Pooled Mean Percent Correct (39) fell below one standard deviation of national benchmark (40.6)

4(A)#1i - International Issues: Students will demonstrate knowledge of international issues in business

Pooled Mean Percent Correct (42) fell within one standard deviation of national benchmark (35.2)

STRATEGIC OBJECTIVE B: Students meet or exceed internal academic assessment metrics 4(B)#1 - Business Core Internal Assessment

4(B)#1a - Graduates will be able to make presentations on business-related topics thus demonstrating their communication skills

Helm: Met criteria for presentations. 75% earned an average of C or better across 3 short writing assignments.

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4(B)#1b - Graduates will demonstrate sufficient knowledge and understanding of quantitative methods in business.

79.2% (19 of 24) of students were able to successfully develop expressions for cost, volume, and revenue and create a spreadsheet used to calculate the break-even point and draw the break-even chart

4(B)#1c - Graduates will be able to use computer application software that is commonly used in businesses, specifically, spreadsheets and databases.

71.4% (15 of 21) of students took and passed a test on spreadsheets.

4(B)#1d - Graduates will demonstrate sufficient knowledge and understanding of financial statements.

Twenty-four students enrolled in Principles of Accounting I in spring 2012. Twenty-three scored 70% or higher.

4(B)#1f - Graduates will demonstrate sufficient knowledge and understanding of the concept of time-value-of-money (TVM).

66.7% (14 of 21) of students accurately computed the price of the bond. 71% (24 of 34) of students took and passed with a grade of 70 or above.

STRATEGIC OBJECTIVE C: Instilling Division of Business/professional values 4(C)#1 - Incorporating Division of Business values in Xavier University of Louisiana Quality Enhancement Plan (QEP)

For Spring 2012, 5 courses representing Statistics, Accounting, Finance, Marketing and Management used the QEP TEXT. 5 students competed in the inaugural competition

4(C)#2 - Engage students with the Office of Career Services

Fall: 45 student visits, Spring 65 student visits

STRATEGIC OBJECTIVE D: Engagement with business professionals 4(D)#1 - Business Advisory Council (BAC) forums/seminars

50 students attended

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4(D)#2 - Engage students through Youth Motivation Task Force/Black Executive Exchange Program (YMTF/BEEP)

100% faculty participation

STRATEGIC OBJECTIVE E: Engaging Students in leadership opportunities 4(E)#1 - Internships 10 - Winston Burns (airport concessions) (1); Iberia (1); Chevron (1); Walmart (1);

PricewaterhouseCoopers LLP (1); CPC NOLA (1); Audubon Nature Institute (1); Essence Music Festival (1); USDA Controller Operations Division/Financial Reporting (1); UNCF Social Entrpreneurship/Teach for America (1)

4(E)#2 - Student Organizations SIFE: 4, AMA: 7, NABA: 12

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Appendix E. Division of Business Human Resource Plan.

Action Plan Accountability Timeframe Key Performance Indicators

Critical Outcomes & Action Plans Critical Outcome #1 100% Academically Qualified Faculty 1(A) - Recruitment Plan

1(A)#1 - Seek out new faculty on 'as needed' basis

New hire committee As needed Number of qualified applicants

Critical Outcome #2 Faculty Development: Continually improve faculty scholarship and teaching effectiveness 2(A) - Enhance scholarly activity All Business Faculty Annual Number of peer reviewed

publications; Number of professional presentations; Research conference attendance

2(B) - Enhance quality of pedagogy 2(B)#1 - Attend conferences All Business Faculty Annual Number of conferences

attended 2(B)#2 - Center for Advancement in

Teaching (CAT) involvement All Business Faculty Annual Number of CAT events

attended

Critical Outcome #3 Retention: 100% of tenure-track faculty achieves tenure status 3(A) – Faculty mentoring of non-tenured faculty

The Chair Annual Number of tenure-track faculty that attain tenure

3(B) – Meaningful faculty evaluations The Chair Annual Feedback from faculty

3(C) – Meeting scholarly activity goals All faculty Every five years Number of peer-reviewed journal articles and/or conference papers

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Appendix F. Division of Business Faculty Curriculum Vitae. Ahmed vita 1

Name: Dr. Syed Adel Ahmed Rank: Assistant Professor Tenure/Nontenure: Tenure Track Department or Division: Business Year Joined the Institution: Fall 2012 Teaching Experience: Aug 12- Present Faculty Member of Business Division at Xavier University New Orleans,

LA, U.S.A Aug 09-Aug 10 Faculty Member of Physics Department at Xavier University New Orleans,

LA, U.S.A Aug 01-May 12 Assistant Professor of Computer Science & Physics-Engineering Business

Department at Dillard University New Orleans, LA, U.S.A Jan 06 - May 12 Adjunct Professor of Physics, Southern University at New Orleans, LA June 10-May 12 Physics Professor at Delgado Community College New Orleans, LA, U.S.A Jan 08 - May 10 Adjunct Professor of Computer Science, Tulane University at NOLA Jan 00 – May 04 University of New Orleans, Engineering Department, LA, U.S.A

Research Assistant / System Administrator / Web Master System Support on Windows NT platform. Resolving problems that ranged from word-processing & networking to web design.

Aug. 96-May 99 Faculty Member of Math Department at Newton High School, India Taught Calculus, Trigonometry, Algebra, Statistics, Geometry

Areas of Involvement (in teaching) Courses Taught:

Computer Science Department: Computer Graphics, Artificial Intelligence, Data Communication, Computer Concepts, Microcomputer, Design of Algorithm, Assembly Language, Computer Organization, Management Information Systems, C++ Programming, Computer Networking, System Analysis & Design Methods Business Division: Operations Management, Management Information Systems, C++ Programming, Computer Networking for Enterprise, System Analysis & Design Methods, Statistics & Quantitative Methods Physics & Pre- engineering Department: Lecture & Lab for the following courses: Circuit Analysis, Advance Physics, Electricity-Magnetism, Physical Sciences, College Physics & Electronics.

II. Education Background (include fields of specialization)

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Ahmed vita 2

INSTITUTION AND LOCATION

DEGREE

YEAR CONFERRED

FIELD OF STUDY

Osmania University, Hyderabad, India University of New Orleans, Louisiana, U.S.A University of New Orleans, Louisiana, U.S.A University of New Orleans, Louisiana, U.S.A

B.S. M.S. M.S. Ph.D.

1997 2001 2007 2006

Electronics & Communication Engineering Electrical Engineering (Electro Optics) Engineering Management Engineering & Applied Sciences (Virtual Reality) Specialization in Engineering Management/ Computer Science

III. Prior Experience not in Education Dec. 97-Dec. 98 Hindustan Aeronautics Limited, India Graduate Management Trainee

Testing & troubleshooting of Microprocessor based Integrated Control Unit & Test Rig for Communication sets.

IV. Professional Memberships (include offices held)

CERTIFICATIONS: Microsoft Certified Professional • Developing applications with Microsoft Visual Basic 5.0 • Implementing & supporting Microsoft Windows NT Workstation 4.0 • Implementing a database on Microsoft SQL Server 6.5 • Radioshack Certified Professional. • Human Participant Protections Education for Research Teams (National Cancer

Institute), July 12 2005. • Member of the Academy of information Management Sciences Journal (AIMSJ) • Member of the American Federation of Teachers Union

V. Professional Meetings Attended (include dates)

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Ahmed vita 3 Selected Conferences/Workshops Attended:

• HBCU Conference, Fayetteville, University of Arkansas Feb.14-18, 2004 • Minority serving institutions research partnership conference 2008 at Hilton Hotel (May12-

14) New Orleans L.A. • NSF/NASA conference Feb. 20-24, 2007 in Washington D.C Network Security

Management workshop at Tulane University (Dec 7th 2007). • Blackboard & Tegrity workshops at Dillard University (April 2008). • Electronic Publishing Conference at University of Toronto, Canada (June 23-27, 2008). • HBCU Conference on Educational Advancement Alliance in Sheraton Grand DFW, Irving

Texas, November 21-22, 2008 • The Momentum Fattah Conference on Higher Education sponsored by national Nuclear and

Security Administration in Sheraton Philadelphia City Center Hotel, Philadelphia Pennsylvania February 5-9, 2009 (along with 10 Dillard University students)

• HBCU STEM fellowship & Economic Development/Entrepreneurship workshops at Philadelphia Pennsylvania February 6th, 2009

• Biotechnology-Engineering workshops at Philadelphia Pennsylvania February 7th, 2009

• STEM, NASA Plenary & Coops-Internships workshops at Philadelphia Pennsylvania February 8th, 2009

• Thurgood Marshal College Fund Member University And Professional Institute And Exhibition (MUPIE) at the New Orleans Marriott French Quarter Hotel, 555 Canal Street New Orleans, Louisiana March 15th, 2009 through March 18th, 2009.

• Allied Academics spring 2009 international meeting in New Orleans, Louisiana at the Hilton New Orleans Riverside, April 8th-10th 2009.

• Tulane University School of Continuing Studies professional development seminar On Virtualization and Disaster Recovery, Friday, April 24, Elmwood Campus, 800 E. Commerce Rd., Suite 100, Harahan, LA 70123.

• “Preparing and Submitting Government Contract Proposals” workshop, April 29 & 30, 2009 at Dillard University, New Orleans, LA 70122 in Kearny Hall - 2nd Floor (West Wing).

• Tulane University’s professional development seminar on PR 101: Using Public Relations to promote your Organization Friday, May 1, 2009

• "GRANT WRITING" Workshop by Dr. William R. Belisle, Owner and Chief Science Officer, Orleans Resource Center on Thursday, May 21, 2009 at SUNO

• Tulane University’s professional development seminar on Your Business & 3D Virtual World Platforms Friday, May 22, 2009

• Department of Defense’s MSI CSE-High Performance Computing Faculty training workshop, North Carolina A&T State University, June 22 – June 26, 2009.

• Attended Melton foundation Symposium & participated in recruiting students from India along with Dillard University President Dr. Marvalene Hughes (July 15th-Aug 15th 09)

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Ahmed vita 4

• The Momentum Fattah Conference on Higher Education sponsored by national Nuclear and Security Administration in Sheraton Philadelphia City Center Hotel, Philadelphia Pennsylvania February 26-28, 2010-11 (along with 5 XULA students)

• Department of Defense’s High Performance Computing Modernization Program 2010 Users Group Conference. June 14-17, 2010- Schaumburg, Chicago, IL Renaissance Schaumbur Hotel & Convention Center.

VII. Publications

• Usability Studies with Virtual & Traditional Computer Aided Design Environments, PhD Dissertation, December 2006, University of New Orleans.

• Coupling of light to silicon detectors using frustrated total internal reflection (FTIR): Theory and application, M.S. Thesis, December 2001, University of New Orleans (U.N.O)

o Business Strategy Game (BSG) Simulation, M.S. Non-Thesis, May 2007, University of New Orleans (U.N.O)

• Usability Studies in Virtual and Traditional Computer Aided Design Environments for Benchmark 1 (Navigation) By Syed Adeel Ahmed, PhD and Kurt M. Satter, PhD in the Academy of information Management Sciences Journal. (Under Review)

• Usability Studies in Virtual and Traditional Computer Aided Design Environments for Benchmark 2 (Manipulation) By Syed Adeel Ahmed, PhD and Kurt M. Satter, PhD in the Academy of information Management Sciences Journal. (Under Review)

• Usability Studies in Virtual and Traditional Computer Aided Design Environments for Benchmark 3 (Spatial Awareness) By Syed Adeel Ahmed, PhD and Kurt M. Satter, PhD in the Academy of information Management Sciences Journal. (Under Review)

• Usability Studies in Virtual and Traditional Computer Aided Design Environments for Benchmark 4 (Fault Identification) By Syed Adeel Ahmed, PhD and Kurt M. Satter, PhD in the Academy of information Management Sciences Journal. (Under Review)

• VIII. Other Research Activity • Electro-Optics & Operations Management • Computer Network for Technical Enterprise

o Decision Sciences & Management Information Systems o Usability analysis of interfaces in Virtual Reality o Engineering Management, Project Management

X. Professional Growth Activities Professional Affiliations & Certifications:

CERTIFICATIONS: Microsoft Certified Professional • Developing applications with Microsoft Visual Basic 5.0 • Implementing & supporting Microsoft Windows NT Workstation 4.0 • Implementing a database on Microsoft SQL Server 6.5

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Ahmed vita 5

• Radioshack Certified Professional. • Human Participant Protections Education for Research Teams (National Cancer

Institute), July 12 2005. • Member of the Academy of information Management Sciences Journal (AIMSJ) • Member of the American Federation of Teachers Union

Advanced Training Institute for Electronics & Instrumentation, India • Maintenance and servicing of PCs and peripherals (equivalent to A+) • UNIX, C and C++, MS Office 97 (equivalent to MOUS)

XI. Seminars, Training Programs, etc., Conducted for Business and Industry

• A workshop on CENTER FOR INNOVATIVE HBCU SCHOOL REFORM PARTNERSHIPS MEETING (Teacher Quality and Retention Program) during Thurgood Marshal College Fund Member University And Professional Institute And Exhibition (MUPIE) at the New Orleans Marriott French Quarter Hotel, 555 Canal Street New Orleans, Louisiana March 16th, 2009.

• A workshop on Strategic Enrollment Management: Predicting and Promoting Student Success, and Financial Planning in a Time of Lean Resources during Thurgood Marshal College Fund Member University And Professional Institute And Exhibition (MUPIE) at the New Orleans Marriott French Quarter Hotel, 555 Canal Street New Orleans, Louisiana March 16th, 2009.

• A workshop on CENTER FOR INNOVATIVE HBCU SCHOOL REFORM • PARTNERSHIPS MEETING (Teacher Quality and Retention Program) during Thurgood

Marshal College Fund Member University And Professional Institute And Exhibition (MUPIE) at the New Orleans Marriott French Quarter Hotel, 555 Canal Street New Orleans, Louisiana March 16th, 2009.

• A workshop on Best Practices Models – Utilizing Academic Technology (Banner, PeopleSoft, Blackboard, Datatel) during Thurgood Marshal College Fund Member University And Professional Institute And Exhibition (MUPIE) at the New Orleans Marriott French Quarter Hotel, 555 Canal Street New Orleans, Louisiana 3/17/2009.

• A workshop on Bet On It: Design Your University Web Site to Enhance Your Admissions Goals during Thurgood Marshal College Fund Member University And Professional Institute And Exhibition (MUPIE) at the New Orleans Marriott French Quarter Hotel, 555 Canal Street New Orleans, Louisiana March 17th, 2009.

• A workshop on The Power of University Branding to Attract and Retain Talented Students during Thurgood Marshal College Fund Member University And Professional Institute And Exhibition (MUPIE) at the New Orleans Marriott French Quarter Hotel, 555 Canal Street New Orleans, Louisiana March 17th, 2009.

• A workshop on CENTER FOR INNOVATIVE HBCU SCHOOL REFORM PARTNERSHIPS MEETING (Teacher Quality and Retention Program) during Thurgood Marshal College Fund Member University And Professional Institute And Exhibition (MUPIE) at the New Orleans Marriott French Quarter Hotel, 555 Canal Street New Orleans, Louisiana March 17th, 2009.

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Ahmed 6

• A workshop on MicroSoft Server Training during Thurgood Marshal College Fund Member University And Professional Institute And Exhibition (MUPIE) at the New Orleans Marriott French Quarter Hotel, 555 Canal Street New Orleans, Louisiana March 17th, 2009.

XII. Professional Presentations, Speeches, etc.

• Efficient mobility management for vertical Handoff (U.N.O)

• Seamless handover in terrestrial radio access networks (U.N.O)

• Statistical Analysis of the problem of Overbooking for airline tickets (U.N.O) • Virtual Reality for Ship Building (Avondale Shipyard) • Perceptuel User Interface (PUI) vs. GUI (Avondale Shipyard) (U.S. NAVY) • Business Strategy Game Simulation (U.N.O) • Applications of Fiber Optic Technology (U.N.O)

XIII. Institutional Services Performed

• DU-LAMP tutoring service award 2002-2004

XIV. Recognition and Honors

• Ranked#1 in Business Strategy Game (BSG) Simulation (U.N.O) • State of Louisiana Board of Regents Support Fund Under the Multi-Disciplinary, Multi-

Institution Enhancement Program (Virtual Reality Enhancement for New Orleans Area Universities)

• State of Louisiana Board of Regents Support Fund for Enhancement of Computational Chemical Engineering.

XV. Professionally-Related Community Activities

• Organized Department of Defense’s MSI CSE-High Performance Computing Faculty training mini workshop on Data Mining, XULA, and April 30th –May 1st, 2010.

• Organized a seminar for the President and CEO of Education Advancement (EAA) Miss Karen E. Nicholas on HBCU- Fellowship programs. (11/18/09,11/15/10 & 11/17/11).

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Andry vita 1

VITA

Name Beverly Guillory Andry, Ph.D. Education Background

Doctor of Philosophy, Southern University/A&M College, Baton Rouge, LA; Concentratation: Finance; 2009

Bachelor of Science, Interdisciplinary Social Sciences – Concentrations: History & Economics, Florida State University, 1995

Business Experience

Business Advisor/Instructor, Good Work Network, New Orleans, LA (2006-2007)

• Small business owner training. • Network, collaborate and worked with MicroEntrepreneur Collaborative of

Greater New Orleans. Teaching Experience

Instructor, Xavier University of Louisiana, New Orleans, LA (1999-2012) • Courses taught: Entrepreneurship, Introduction to Business, Principles of

Markteting, Personal Finance & Retail Sales. Instructor, Small Business Development Center, University of New Orleans, New Orleans, LA (2000-2012)

• Program taught: (12-week) Entrepreneurship training program. Recent Scholarship Grant-funded:

• Igert Fellowship Grant/ CIMPUD Uganda; Makerere University Business School – Public Policy issues in Kenya, Uganda and Tanzania.

• Ford Foundation Grant: South Africa Culture Exchange Research Project.

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Bartkus Vita 1

VITA

Name James R. Bartkus, Ph.D. Liberty Bank Professor of Banking and Finance Education Background

• Doctor of Philosophy, University of New Orleans, Financial Economics, Fields: Corporate Finance, Investments; 2004

• Bachelor of Science, Interdisciplinary Social Sciences – Concentrations: History & Economics, Florida State University, 1995

Business Experience

Economic Consulting, New Orleans, LA (2004-Present) Independent Forensic Economic Consultant:

• Provide analysis of economic damages in personal injury and wrongful death litigation.

• Provide analysis of economic loss in medical malpractice and wrongful termination litigation.

ADMET, Cambridge, MA (1997-1999) Purchasing Manager:

• Responsible for inventory control, purchasing components and materials, subcontracting assembly

• Developed corporate website Teaching Experience

Assistant Professor, Xavier University of Louisiana, New Orleans, LA (2007-Present) Courses taught:

• Corporate Finance • Advanced Financial Management • International Financial Management • Financial Institutions Operations and Management • Investments • Personal Finance • Monetary & Fiscal Policy • Principles of Micro/Macroeconomics • Introduction to Economics

Visiting Assistant Professor, Southeastern Louisiana University, Hammond, LA (2005-2007) Courses taught:

• Managerial Economics • Principles of Micro/Macroeconomics

Bartkus vita 2

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• Money and Banking • Intermediate Macroeconomics

Instructor, University of New Orleans, New Orleans, LA (2002-2004) Courses taught:

• Principles of Microeconomics • Economic Foundations for Managers • Intermediate Macroeconomic Theory

Instructor, Florida State University, Tallahassee, FL (2000) Courses taught:

• Principles of Microeconomics Recent Scholarship

• “Assessing Economic Damages in Personal Injury and Wrongful Death Litigation: The State of Louisiana,” with Shael N. Wolfson, Journal of Forensic Economics 23(1), 2012.

• “The Importance of Distance and Location in Venture Capital Finance,” with M. Kabir Hasson, Southwestern Economic Review Volume 37, Number 1, Spring 2010.

• “Specialization versus Diversification in Venture Capital Investing,” with M. Kabir Hassan, Journal of Financial Regulation and Compliance Volume 17, Number 2, June 2009.

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Bautista vita 1

VITA Name: Jose Juan S. Bautista, Ph.D.

JP. Morgan Chase Endowed Professor of Business Solutions to Urban Economic Problems

Educational Background:

Ph.D., 1987, Economics, Tulane University, New Orleans M.A., 1978, Economics, University of New Orleans B.S., 1976 General Business Administration, University of New Orleans

Working Experience: Xavier University of Louisiana, New Orleans, Louisiana

• J.P. Morgan Chase Endowed Professor of Business Solutions to Urban Economic Problems 2007-

• Professor 1994- • Associate Professor 1994-1998 • Assistant Professor 1985-1988 • Instructor 1978-1985

Recent Scholarship:

Presentations: • “Religion and Economics as Factors to Economic Output,” 5th International Conference

on Social Science Research, New Orleans, 2010 • “Moral Decisions in the Practice of Price Discrimination,” Association of Christian

Economists Conference, Baylor University, 2009 • “Building a Model Integrating Catholic Social Thought in a Business Curriculum,”

International Symposium on Catholic Social Thought and Management Education, Notre Dame University, 2008

Publications:

• “Poetry and Prose of Ninoy Aquino, Philippine Patriot and Martyr,” The Xavier Review,

Volume 26, Numbers 1 & 2, New Orleans, Louisiana, 2006 • and Anil Kukreja, “Integrating Disciplines and Incorporating Active Learning in

Business and Economics,” ConnXtions, Association of Collegiate Business Schools and Programs Tenth Annual Conference Proceedings, 1998

• Author of thirty-five short articles in economics in the Xavier Business Review 1984-2005

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Bautista vita 2

Institutional Services Performed at Xavier:

• Co-Author (with V. Allen Gale, Ron Bechet), “National Survey of Student Engagement (NSSE) Report from participation in the Institute for Higher Education Policy (IHEP) Summer Academcy, 2005

• Co-Coordinator (with Anil Kukreja), “Self-Study Report of the Department of Business of Xavier University of Louisiana to the Association of Collegiate Schools and Business Programs,” 2000

• Principal Author, “Report on Tenure and Promotion, Xavier University of Louisiana,” 1997

• Principal writer of narrative, “Grant Proposal to the Louisiana Board of Regents for the Hilton Endowed Chair in Entrepreneurial Studies, Xavier University of Louisiana,” 1995

• Co-author (with Argiro Morgan), “Report on Faculty Development Program at Xavier University of Louisiana 1989-1992 to the Bush Foundation,” 1992

• Member and Chair or several university-wide committees. Recognitions:

• St. Louis Medal for Outstanding Services to St. Clement of Rome Parish, Archdiocese of

New Orleans, Awarded by Archbishop Alfred Hughes, Archbishop of New Orleans, 2008 • Xavier University Faculty Award for Services to the Youth Motivational Task Force, 2005 • Clem Award for Outstanding Service to the Parish as a member of the Pastoral Council, St.

Clement of Rome Church, Metairie, Louisiana, 2005 • Clem Award for Outstanding Service to the Parish as a lector, St. Clement of Rome

Church, Metairie, Louisiana, 1998 • Award for Outstanding Services Rendered as Advisor to the Xavier University Business

Guild, 1985, 1982 • United Negro College Fund Faculty Fellowship, 1980-1981, 1981-1982

Community Participation:

• Member, Philippine-Louisiana Historical Society, 2011- • St. Clement of Rome Parish, Metairie, Louisiana:

o Chair, Vocations Committee, 2004- o Member, Racial Harmony Committee, 2007-2009 o Liaison with the Webster-Pennfield Catholic Connection following Hurricane

Katrina, 2005-2006 o Member, Pastoral Council, 2002-2008 o Lector, 10:00 am Mass, 1996- o Leader, Rite of Christian Initiation of Adults (RCIA) program, 2001-2002

• Member, State of Louisiana Disadvantaged Business Enterprise Certification Panel, 1999- • Member, Board of Directors, Philippine-Louisiana Trade Association, 1992-1997 • Member, Board of Advisors, Benigno S. Aquino Memorial Foundation, 1984-1992

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Caro vita 1 I. Name: Cary A. Caro, Ph.D. Rank: Assistant Professor Tenure/Nontenure: Non-tenured on a tenure track. Department or Division: Division of Business Year Joined the Institution: 2011 Teaching Experience:

• Assistant Professor of Management (August 2011 to Current) – Xavier University of Louisiana

• Visiting Professor (January 2011 to August 2011) – School of Human Resource Education and Workforce Development, Louisiana State University

Areas of Involvement (in teaching):

• BSAD 3195 Computer Based Information Systems • BSAD 3200 International Business • MGMT 4010S Senior Leadership Seminar • MGMT 3160 Project Management • MGMT 3120 Human Resource Management • BSAD 1010 Introduction to Business • LSTS 1000 Louisiana Schools Turnaround Specialist Program • HRE 3071 Principles of Human Resource Development • HRE 4804 Internship in Human Resource Education • HRE 7171 Leading Learning in Human Resource Education • HRE 7973 Data Collection and Analysis in Human Resource Development

II. Education Background (include fields of specialization) • Louisiana State University (2010) – Ph.D. in Human Resource Education • Louisiana State University (2007) – Master of Science in Human Resource Education • University of Notre Dame (1999) – Bachelor of Science in Biological Sciences

III. Prior Experience not in Education

• Research Associate (December 2008 to January 2011) – Division of Workforce Development at Louisiana State University

o Consult with public and private organizations to conduct assessment and analysis of needs with respect to organizational outputs, strategic planning, organizational learning and development, and organizational sustainability.

o Design, develop, deliver and evaluate competency-based curriculum instruction program to Louisiana employees.

o Manage training and travel budget for the Governor’s Office of Homeland Security and Emergency Preparedness contract, as well as maintained client relationship while serving as contracted external consultant.

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Caro vita 2

o Manage and coordinate day-to-day operations of educational consulting project, including managing course schedule and coordinating training staff.

o Courses Taught: Developing Effective Teams, Part I; Developing Effective Teams, Part II; Developing Effective Teams, Part III; Professionalism and Productivity; Strategies for Supervisory Success, Part I; Strategies for Supervisory Success, Part II; Building Better Performance Through Employee Skill Development; Developing Effective Performance Expectations; Dealing with Change; Project Management; Developing an Effective Succession Plan; Succession Planning; Principles and Qualities of Genuine Leadership; Leading in a Culture of Change; Developing a Motivated Workgroup; Elements of Supervisory Practices I; Elements of Supervisory Practices II; Effective Problem Solving and Decision Making; Planning and Accountability; Improving Employee Performance Through Coaching; Self-Motivation in the Workplace; Managing and Improving Work Processes; Managing Across Generations; Mentoring; Promoting Learning in the Workplace; Workplace Negotiation Skills; and Writing for Managers.

• Human Resource Training and Development Program Manager (May 2008 to December 2008) – Louisiana Department of Transportation and Development

o Development of a competency-based human resource educational program, and design, delivery, and evaluation of the Human Resource Training Program

o Courses Taught: Human Resource Hot Topics; Controlling Absenteeism and Tardiness; Violence in the Workplace; Preventing Substance Abuse; Planning and Productivity Review; How to Select the Best Candidate; and, Human Resource Law Review.

• Admissions Specialist II (March 2005 to May 2008) – Our Lady of the Lake College o Support the design, development, implementation, and evaluation of a

comprehensive and effective Recruitment Strategy consistent with the Mission of the College and the vision and goals of both the Office of Admissions and the Enrollment Management Committee.

o Foster, establish and maintain cooperative working relationships with high school counselors, respective Student Service Divisions of peer institutions, and with other community constituencies.

o Design, develop, implement and evaluate special recruiting and enrollment functions including but not limited to Freshmen Orientation, The Honors Reception, My College/My Future, Freshmen Convocation, and The Freshmen Advising Session.

o Create marketing and public relations communication for freshmen admissions program, including all outgoing correspondence, postcards to prospective students, monthly newsletter, and web site information.

IV. Professional Memberships

• American Society for Training and Development • Society for Human Resource Management

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Caro vita 3 V. Professional Meetings Attended (include dates) VI. Papers Presented

• Caro, C., Benton, C. (2012). The great divide: Examining football revenue among FBS schools. International Journal of Sports Science & Coaching. 7(2). 345-370. Poster Presentation at the College Sports Research Institute (2012), Chapel Hill, NC. Accepted but could not attend.

VII. Publications • Caro, C. (2011). Predicting state police officer performance in the field training officer

program: What can we learn from the cadet’s performance in the training academy? American Journal of Criminal Justice, 36 (4), 357-370.

• Caro, C. (2012). College football success: The relationship between recruiting and winning. International Journal of Sports Science and Coaching, 7(1). 139-152.

• Caro, C., Benton, C. (2012). The great divide: Examining football revenue among FBS schools. International Journal of Sports Science & Coaching. 7(2). 345-370.

VIII. Other Research Activity • Bachman, R. (2012). The currency of signing day: As colleges labor to land five-star

recruits, we ask: do those ratings mean anything? Wall Street Journal. • Bachman, R. (2012). The rotten luck of the Irish? Wall Street Journal. • Lesar, A. (2012). Notre Dame football recruiting: Exploring the value of recruiting stars.

South Bend Tribune. • Jackson, D.J. (2011). Recruiting versus results: The cycle in action. Rivals High by Yahoo

Online. • Jackson, D.J. (2011). Computers give a new look to rankings. Rivals High by Yahoo

Online.

IX. Consulting • Louisiana Governor’s Office of Homeland Security and Emergency Preparedness (2012)

o Conducted needs assessment to determine future training needs. o Designed, developed, and implemented training program as determined through

needs assessment. X. Professional Growth Activities

• Louisiana Quality Foundation Examiner Team Lead (2012) • Globalization Seminar (2012) – University of Memphis CIBER Program

XI. Seminars, Training Programs, etc., Conducted for Business and Industry

• Caro, C. (February, 2010) Louisiana Department of Health and Hospitals Annual Meeting. Manager’s Role in Succession Planning. Baton Rouge, LA.

• Caro, C. (February, 2010) Louisiana Department of Health and Hospitals. Drafting and Implementing a Succession Plan. Baton Rouge, LA.

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Caro vita 4

• Caro, C. (March, 2010) Louisiana Department of Health and Hospitals. Leadership in State Government. Baton Rouge, LA.

XII. Professional Presentations, Speeches, etc. XIII. Institutional Services Performed

• Xavier University Division of Business Accreditation Committee • Xavier University Division of Business Recruiting and Retention Committee • Division of Business Web Master

XIV. Recognition and Honors • 2012 Mellon Foundation Fellow – Faculty Communities of Teaching Scholars

o Teaching Towards Social Responsibility

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Helm Vita 1

VITA Name Amanda E. Helm, Ph.D. Education Background

• University of Missouri-Columbia, Ph.D. in Marketing, December 2006, Minors in Management/Organizational Behavior and Social Psychology

• University of Alabama, M.A. in Advertising and Public Relations, December 1997, Minor in Latin American Studies

• Truman State University, B.A. in Communication, May 1995, Concentration in Marketing (30 hours), Minor in Spanish

Business Experience

University of Wisconsin-Whitewater, Whitewater, WI College of Business, Department of Marketing

Instructor, 2005-2006 Asst. Professor, 2006-present

University of Missouri, Columbia, MO College of Business, Department of Marketing

Research assistant, 2001-2004 Graduate instructor, Fall 2003-Summer 2005

Truman State University, Kirksville, MO Division of Language and Literature, Department of Communication

Instructor of communication, Fall 1999-Spring 2001 Adjunct instructor, Spring 1999

Kirksville Daily Express, Kirksville, MO

Reporter and weekend editor, 1997-1999

University of Alabama, College of Communication, Tuscaloosa, AL Research assistant, 1995-1997

Peoria Area Convention and Visitors Bureau, Peoria,

IL Communications assistant, Summers 1995-1996

Truman State University, Kirksville, MO Public Relations Office

Staff writer, 1991-1995

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Helm vita 2 Recent Scholarship

• Helm, J. and Helm, A. (2006) Building support for your school: How to use children’s work to show learning. New York: Teachers College Press, Columbia University. (addresses using children’s work as a marketing communication tool for reaching out to audiences beyond school, outlines basic marketing communication principals for educators)

• Stanaland, A., Helm, A. and Kinney, L. (Spring 2009) Bridging the Gap in IMC Education: Where is the Academy Falling Short? Journal of Advertising Education 13(1)

• Helm, A. (Spring 2009) Getting Back On-Message: IMC Courses Need More Emphasis on Direct and Interactive Marketing. International Journal of Integrated Marketing Communication 1(1).

• Helm, A., Peltier, J. and Scovotti, C. (2007) Understanding the Antecedents to Recruiting Foster Care and Adoptive Parents: A Comparison of White and African-American Families. Health Marketing Quarterly, 22(4).

Recent Professionally Related Community Activities:

• Marketing coordinator for Shades of Praise New Orleans Interracial Gospel Choir (2012- present)

• Consulting project with student team and the New Orleans African American Museum (Fall 2011)

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Peters Vita 1 VITA

Name Richard Peters, Ph.D. Assistant Professor of Management Education Background

• Doctor of Philosophy, Florida Atlantic University (2007), Major: Strategic Management • Master of Business Administration, Pace University (2003), Major: Organizational

Behavior • Bachelor of Science, University of West Indies (2001), Major: Chemistry and

Management Refereed Articles

• Peters, R. & Mullen, M. (2009). Some Evidence of the Cumulative Effects of Corporate Social Responsibility on Financial Performance. Journal of Global Business Issues.

• Peters, R., Koufteros, X., & Berman, S. (2009). CSR and the CEO: Determinants of a Positive Strategic Intention towards Corporate Social Responsibility. International Journal of Management and Enterprise Development.

• Peters, R. & Vassar, J. (in press, 2008). The International Flavors of Corporate Social Responsibility. International Journal of Management and Enterprise Development.

Refereed Proceedings Full Paper

• Vassar, J. & Peters, R. (2008). Do you CSR like I CSR?: Examining the relationship between cultural values and the orientation, international transfer and foreign market performance of corporate social responsibilities initiatives. Decision Sciences Institute Southwest Region, 410-412.

• Peters, R. (2008). How sticky can we get: Evaluating knowledge stickiness while revisiting the Penrosian premise. Decision Sciences Institute Southwest Region, 50-58.

Book Chapters Refereed

• Peters, R. (2006). "Corporate Social Responsibility and HR", Human Resource Management.

Presentation of Refereed Papers

• Peters, R. & Waples, E. (2010). A Real Options Reasoning Approach to CSR: Applying Cognitive Models to CSR Activity. Academy of Management Annual Meeting, Monteal, Canada.

• Peters, R. & Golden, P. (2008). The Influence of Stakeholder Network Consistency and Diversity on Financial Performance. Academy of Management, Anaheim, California.

• Peters, R. (2006). Personality and Customer Service Performance: Disaggregating the Big-Five Personality Model. Academy of Management Annual Meeting, Atlanta, Georgia.

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Peters vita 2

• Peters, R. (2006). Exploring the Determinism of Culture on the Theory and Practice of Corporate Social Responsibility. Academy of Management Annual Meeting, Atlanta, Georgia.

• Peters, R. & Stephan, J. (2005). Multimarket Contact Gets You Close: Additional Antecedents to Cooperation between Multimarket Firms . Academy of Management Annual Meeting, Honolulu, Hawaii.

• Peters, R. & Koufteros, X. (2005). CSR and the CEO: Determinants of a Strategic Intention towards Corporate Social Responsibility. Academy of Management Annual Meeting, Honolulu, Hawaii.

• Peters, R. (2005). Corporate Social Responsibility and Interorganizational Relationships: Cooperation through CSR. Academy of Management Annual Meeting, Honolulu, Hawaii.

• Peters, R. & Koufteros, X. (2004, November). Corporate Social Responsibility, Personal Values and Gender: A Conceptual Treatise. Decision Sciences Institute (DSI) Annual Meeting, Boston, Massachusetts.

Dissertation

• Corporate Social Responsibility and Strategic Performance: Realizing A Competitive Advantage Through Corporate Social Reputation and A Stakeholder Network Approach

Service:

Academic Conference: Discussant 2010: Academy of Management, Montreal, Canada (National). Academic Conference: Moderator / Facilitator 2008: Southwest Decision Sciences Institute (SWDSI) Annual Conference (Regional). Editor: Guest Editor of Journal 2008: International Journal of Management and Enterprise Development (International). Reviewer - Article / Manuscript 2010: Academy of Management, Montreal, Canada (National). 2008: Southwest Academy of Management Annual Meeting (Regional). 2008: Academy of Management Annual Meeting (National). 2005: Journal of International Business (International). Reviewer: Conference Paper 2005 – 2006: Academy of Management Annual Meeting, Business Policy & Strategy, Social Issues in Management (National).

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Quinn vita 1

VITA

Name Mark L. Quinn, MBA Conrad N. Hilton Endowed Chair in Entrepreneurship/Assistant Professor Education Background

• Master of Business Administration, Rutgers University; 1979 • Bachelor of Arts, Urban Studies, University of Pennsylvania, 1977

Business Experience

Greater Newark Business Development Consortium, Inc. /Greater Newark Enterprises Corporation

Executive Director • Expanded the scope of entrepreneurial development services directed towards young urban

entrepreneurs and small contractors. • Accessed the proceeds of New Markets Tax Credits for an urban small business loan

program. • Diversified the funding base from private, state, and federal sources. • Guided the organization through a strategic planning process during a time of

significant environmental change in the industry. • Obtained $1.75 million in funding to launch a new economic development organization

in Newark, NJ. • Strengthened and expanded a microloan portfolio.

The Community Builders, Inc.

Senior Project Manager • Acquired 3.5 acres from multiple landowners for a HOPE VI project. • Secured financing commitments of $18 million, including $2 million in Low-Income

Housing Tax Credits.

First Baptist Community Development Corp Executive Director • Acquired, leased, and managed 150,000 sq. ft. of commercial real estate. • Obtained in excess of $1 mil to finance renovations of existing commercial structures. • Negotiated and managed service delivery contracts in areas of health care, family and

youth development, and foster care.

Regional Alliance for Small Contractors Executive Director • Programs recognized by The Ford Foundation and The Kennedy School of

Government.

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Quinn vita 2

• Designed and implemented innovative entrepreneurial development programs that have been replicated.

• Developed new partnerships with public and private sector organizations at the senior and CEO level.

NJ Economic Development Authority Director or Urban Programs • Designed and implemented an entrepreneurial training program linked to financing. • Managed a $60 million portfolio of commercial loans and investments in urban areas. • Established working relationships with public officials at all levels of government.

US Dept of Commerce/MBDA Assistant Project Director Secured financing for small business clients and prepared business plans. INVEST/ISFA Corp Product Development Analyst Equitable Life Sales Planning Coordinator National Association of Securities Dealers Examiner

Presentations

• Guest Lecturer at MBA level entrepreneur courses (Rutgers Business School and Felician College).

• Guest Lecturer at Strategic Planning for Public & Not-for-Profit Organizations class at Rutgers University (MPA level course).

• Guest Lecturer at Public Policy courses at The Bloustein School of Planning & Public Policy.

• Presentation on "Microenterprise Development for Generation Y in an Urban Environment" at Association for Enterprise Opportunity Conference.

• Presentation on "Urban Economic Development in NJ" at NJ Black Issues Convention. • Executive Director of an organization profiled in “Building Bridges – Community

Development Corporations and the World of Employment Training” that was a report to The Ford Foundation, by Bennett Harrison with Marcus Weiss and Jon Gant (1995).

• Executive Director of an organization that was a 1994 Finalist in Innovations in State & Local Government, an awards program of The Ford Foundation administered by the John F. Kennedy School of Government at Harvard University.

• Authored an article on urban economic development in a report of the NJ Public Policy Research Institute in 1990.

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Quinn vita 3

• Authored “Microenterprise Development: Very Small Businesses That Yield Macro Impacts” for a report of the NJ Public Policy Research Institute in Jan, 2009 (release is pending).

Memberships

• Board of Directors, Association for Enterprise Opportunity, Washington, DC • Board of Directors, Xavier University Employees Federal Credit Union, New Orleans, LA • Member of Global Awareness Committee, Xavier University of Louisiana, New Orleans,

LA • Member of Investment Committee, Foundation for Louisiana, New Orleans, LA • Board of Directors, Microenterprise Business Network of Louisiana, Baton Rouge, LA • Board of Directors, Civic Specialty Hospital, Memphis, TN

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Ricks Vita 1

VITA

I. Contact Information Joe M. Ricks, Jr., Ph.D., Chair Division of Business & J.P. Morgan Chase Professor of Sales and Marketing

Xavier University of Louisiana Division of Business, 1 Drexel Drive New Orleans, LA 70125 Phone (504) 520-5047 Fax (504) 520-7900

II. Education Experience

Xavier University of Louisiana (2011-Present) Chair, Division of Business

• Provide strategic direction for the division • Serve as administrator for 4 degree programs and two institutes • Manage day to day operations for the division

Xavier University of Louisiana (1994-1996 & 1998-Present) Associate Professor & Associate Chair; Division of Business

• Assist the chair with the development and implementation of the department’s strategic plans and initiatives

• Manage corporate relations for the department and serve as liaison for the Business Advisor Council Design and teach undergraduate courses including:

• Introduction to Business • Principles of Marketing • Promotions Management • Marketing Seminar (Complex Selling, Multivariate Analysis &

Brand Management) • Marketing Research • Sales Force Management • Consumer Behavior • Marketing Strategy • Personal Selling • Human Resource Management • Organizational Communication

III. Education Background

• Doctor of Philosophy, Louisiana State University, Major: Marketing, Minor: Cognitive Psychology; May 2002

• Master of Business Administration, University of New Orleans; May 1994 • Bachelor of Arts, Marketing, Southeastern Louisiana University, August 1991

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Ricks vita 2 IV. Experience not in Education

Business Experience

McIllhenny Company, HBCU African American Market Program (Aug 2001-2012) Intern Coordinator:

• Select two marketing interns for McIllhenny Company each year • Guide interns in the development of their promotions strategy of

Tabasco Brand Pepper Sauce on campus and in the surrounding community

• Supervise promotional activities

3M Sales Center of Excellence (COE), 3M Corporate Marketing & Sales (Fall 2005) Faculty Intern:

• Developed a sales trainer competency model for company staff sales trainers

• Conducted an assessment of the sales trainer community across the company based on the competency model

• Assisted the director with the development of the strategic plan for the COE

• Worked with the team to initiate the development for a competency model for sales representatives across the company

3M Company Occupational Health & Environmental Safety Division (Summer 2003) Faculty Intern:

• Conduct “voice of the customer” research examining distributor satisfaction

• Examined the use of company library resources in sales call planning • Organized a six sigma symposium for partner universities

3M Company Corporate Customer Contact Center (Summer 2002) Faculty Intern:

• Conduct research to develop a business model for the future role of the customer service representative

• Researched the synergies between sales and customer service

Young and Rubicam Inc. (Summer 1996) Visiting Professor:

• Develop strategic customer contact map • Conducted secondary lifestyle research on the Mature and Adult

Children Markets • Participated in the creative development of print and radio ads

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Ricks vita 3 Dillard’s Department Stores (Aug1991- Dec1992)

Receiving Dock/Housekeeping Manager: • Supervision of housekeeping and receiving dock operations • Training and evaluating fifteen personnel • Inventorying and distributing incoming merchandise • Maintaining cleaning supply and sales support equipment levels • Inspecting and evaluating daily performance quality • Managing the stores safety program • Conducting Point of Sale Terminal training

Men’s Designers Department Manager: • Sales of men’s designer fashions • Sales of floor merchandising and coordination • Ensuring department staff follows company policies • Assist Area Sales Manager with sale generation ideas

Other Experience Office of Family Support (Aug1993-Aug1994) Eligibility Determination Examiner:

• Interview and screen clients for periodic redetermination of eligibility for food stamps and AFDC

• Develop personal budgets for use in eligibility decisions • Document cases with verified information and maintain files • Assure timely input of client information into MIS

SLU Office on Minority Student Development (Aug1989-Dec1990) Student Assistant:

• Develop and implement programs for minority student retention • Develop state wide information network • Develop report formats for office reports • Coordinating minority student organizations • Advisor for the Student Advisory Committee

United States Army and the Louisiana National Guard (1984-1991) Chief Fire Direction Specialist:

• Controlled all technical fire direction • Computing firing data for field artillery • Supervision, training, and evaluation six soldiers • Supervision of equipment maintenance • Supervision of the Battery Operations Center

Headquarters Platoon Sergeant: (Desert Shield/Storm) • Garrison supervision and counseling thirty soldiers • Coordinating maintenance and training operations

V. Professional Memberships:

• Ph.D. Project Marketing Doctoral Students Association • American Marketing Association

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Ricks vita 4 VI. Professional Meetings Attended:

• Frontline Customer Contact Conference, Waco, TX 2012 • Frontline Customer Contact Conference, St. Paul, MN 2011 • Frontline Customer Contact Conference, Houston, TX 2010 • Society for Marketing Advances, New Orleans, LA, 2009 • Frontline Customer Contact Conference, Tuskegee, AL 2009 • Association of Collegiate Business Schools and Program, New Orleans, LA

2008 • Frontline Customer Contact Conference, Bloomington, IN 2008 • Frontline Customer Contact Conference, Chicago, IL 2007 • Frontline Customer Contact Conference, St. Paul, MN 2006 • Frontline Customer Contact Conference, Greensborough, NC 2005 • Program Chair, Frontline Conference in sales and customer relationship

management, New Orleans, LA 2003 and 2004 • Technical Assistance Research Program (TARP) Washington D.C. 2002 • Call Center Campus Conference Purdue University, West Lafayette, IN 2002 • Teleworks Conference, Xavier University, New Orleans, LA, 2000 • 3M Frontline Initiative, Southern University, Baton Rouge, LA, 2000

VII. Publications:

Refereed Journals:

• Kemp, E., Borders, L., & Ricks, J., (2012) “Managing Emotions in Personal Selling: Examining the Role of Emotion Regulation Strategy in Salespeople" Journal of Selling & Major Account Management, vol.12, issue 1

• Kemp, E., Borders, L., & Ricks, J. (2010) "Sales Manager Support: Fostering Emotional Health in Salespeople." European Journal of Marketing, vol.47, issue 3

• Kukreja, A., Ricks, J., & Meyer, J.,(2009) “Using Six Sigma for Performance Improvement in Business Curriculum: A Case Study.” Performance Improvement, 48,2, Feb. 9-25

• Ricks, J., Williams, J., & Weeks, W., (2007) “Sales Trainer Roles, Competencies, Skills, and Behaviors: A Case Study.” Industrial Marketing Management, 37,5, 593-609

• Ricks, J., (2005) “An Assessment of Strategic Corporate Philanthropy on Perceptions of Brand Equity Variables”. Journal of Consumer Marketing 22,3, 121-134 (This article is a winner of the Emerald Literati Network Highly Commended Award for 2006)

• Ricks, J., & Williams, J., (2005) “Strategic Corporate Philanthropy: A Model For Addressing Strategic Marketing Talent Needs While Enhancing Corporate Image.” Journal of Business Ethics, 60, 147-157

• Netemeyer, R. Kirshman, B., Dean, D., Pullig, C., Ricks, J., Wang, W., Wirth, F., & Yagci, M. (2004) “Developing and Validating Measures of Facets of Customer Based Brand Equity”. Journal of Business Research, 57, 2, 209-224

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Ricks vita 5

• Boles, J., Dean, D., Ricks, J., Wang, W., & Short, J., (2000) “The Dimensionality of the Maslach Burnout Inventory for Small Business Owners and Educators”, Journal of Vocational Behavior, 56,12-34

Refereed Conference Proceedings:

• Kukreja, A., Ricks, J., (2007) “Using Proven Business Practices to Improve Educational Delivery Processes – A Six-Sigma Case Study” Association of Collegiate Business Schools and Programs (ACBSP) International Conference, Orlando, FL.

• Ricks, J., & Williams, J., (2006) “Train the Trainer: The Development of a Competency Model for Sales Trainers” Frontline Customer Contact Conference Proceedings, College of St. Catherine, 3, 62-80,

• Williams, J., & Ricks, J., (2006) “Enhancing Marketing Faculty Careers: Key Elements of a Sustainable Faculty Internship Program” Atlantic Marketing Association Proceedings, Charleston, South Carolina

• Ricks, J., & Williams, J., (2005) “Recruiting “Generation X” and “Millennial” Students to the Sales Profession: A Preliminary Investigation of Job Motivators” Frontline Customer Contact Conference Proceedings, North Carolina A&T State University, 2, 59-77,

• Kukreja, A., & Ricks, J., (2005) “Applying Six-Sigma Methodology to Analyze Educational Outcomes – A Case Study” International Conference on Productivity and Quality Research, Indian Institute

• Williams, J., Ricks, J., & Nieters, B.,(2004) “The Evolution of Customer Service: Insights from a Marketing Faculty Internship Program” Frontline Customer Contact Conference Proceedings, Xavier University of Louisiana 1, 52-72,

Non-Refereed:

• Ricks, J., (December 2003) “The Evolution of Strategic Corporate Philanthropy” Xavier Business Review vol.14 no.9

• Ricks, J., (October 2002) “The Changing Role of the Customer Service Representative” Xavier Business Review vol.14 no.8

• Ricks, J., (May 1999) “Accent Congruency and Credibility” Xavier Business Review vol.14 no.5

• Ricks, J., (November 1998) “A Framework for Assessing Consumer/Firm Relationships” Xavier Business Review vol.14 no.4

Scholarly Presentations

• Ricks, J., (2010) “Academic literature on Salesperson performance” Frontline

Customer Contact Conference, University of Houston, Houston, TX

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Ricks vita 6 VIII. Other Scholarly Activities:

Works in Progress • Ricks, J., Williams, J., & Boarders, A.., “Examining the B2B Sales Process:

Comparing the Rep’s Role in Direct Sales to Sales through Industrial and Retail Distribution” Status: Conceptual Development

• Ricks, J. & Peters, R.: Motives, and Models, of Philanthropy: Towards a Typology of Strategic Corporate Philanthropy. Being prepared for submission in Business and Society

IX. Consulting:

• An Examination of the African-American Consumer Market for Tabasco Brand Pepper Sauce (2000-2012)

• A Consumer Assessment of NAIA Athletic Programs at Xavier University (1999)

X. Professional Growth Activities:

3M Six Sigma for leadership training (Summer 2002) Certified Entrepreneurship Instructor by the National Foundation for Teaching Entrepreneurship, (NFTE), Babson College, Welsely Massachusetts: (Summer 1996/97)

1st Armored Division NCO Academy; Primary Leadership Development Course (June-July 1987)

XI. Professional presentations: • Best practice poster presentation on the SLI Sales Leaders Forum at the

Frontline Conference, Chicago, IL (2007) • Presented “voice of the customer” research examining distributor satisfaction to

the 3M OH&ES Division U.S. Sales & Marketing Team (Summer 2003) • Presented all 3M faculty internship activities and curriculum effects from

lessons learned during the internship to the3M Sales Leadership Council (Summer 2003)

• Presented research findings on the emerging role of the customer service representative to the 3M Sales Leadership Council (Summer 2002)

• Conducted a youth entrepreneurship workshop for the Money Matter$ Forum for the Urban League of Greater New Orleans. (Fall 2000)

XII. Institutional Services Performed:

• Chair of the University Coordinating Committee (Current) • Conduct the student satisfaction research for the ACBSP accreditation (Current) • Strategic Planning team for the ACBSP accreditation (2003-2011)

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Ricks vita 7

• Advisor for the Xavier University chapter of the American Marketing Association (1998-2011)

• Served of the faculty search committee for the Hilton Chair of Entrepreneurship (2008-2010)

• University Core Curriculum Assessment Committee Chair (2007-2008) • Served on the University Review Committee for Biology (2008) • Chaired the University Employee Moral Quality of Life Taskforce (2007-2008) • Served of the faculty search committee for Economics Faculty (2007-2008) • University Research Committee Chair (2002-2005) • Faculty Salary Committee (2001-2004) • Business Advisory Council: I served as faculty liaison for the Business Class

Scholars program. (1998-2000) • Business department faculty liaison for Gradstar (1998-2001) • Chaired the departments effort for the universities open house • Faculty speaker for University 1010 • SACS: Contributed to the departments infusion of technology report and

outreach programs report XIII. Recognition and Honors:

• Gamma Beta Phi Honors Society • Mu Kappa Tau National Marketing Honors Society • Who’s Who Among Students in America’s Colleges and Universities 1990 • United States Achievement Academy’s National Collegian Minority Student

Leadership Award 1990 XIV. Professionally Related Community Activities:

• Board Member for the Louisiana Quality Foundation (Current Vice President) • Board Member for the Xavier Triangle CDC (2000-2007) • Board Member for the Alpha Phi Alpha Sigma Lambda Chapter Scholarship

Foundation (2000-2007) • President for the Sigma Lambda Chapter of the Alpha Phi Alpha Fraternity,

Sigma Lambda Chapter (2001-2003). • Vice President and Community Service Chairman for the Alpha Phi Alpha

Sigma Lambda Chapter (1999-2001). • Volunteer Coordinator for the Rally for New Orleans Public Schools (1999-

2002). Volunteer Coordinator for the America Goes Back to School Supply Give-Away (1999-2003).

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Roché vita 1

Candice Roché 1467 North Miro Street • New Orleans, LA 70119 • (504) 237-2728 • [email protected] EXPERIENCE Xavier University of Louisiana New Orleans, LA Division of Business, Instructor August 2007 – Present

• Teach undergraduate-level Accounting, Business Administration and Finance courses: Principles of Accounting I, Principles of Accounting II, Intermediate Accounting II, Tax Accounting, Advanced Tax Accounting and Managerial Accounting; Introduction to Business; and Principles of Real Estate • Assist with the Division’s annual recruiting and retention efforts, assessment reporting, and academic advising • Serve as faculty advisor for Xavier’s student chapter of the National Association of Black Accountants, Inc. (NABA) • Serve as Secretary of the Governor’s Advisory Committee on Equal Opportunity for the Louisiana Department of Insurance • Serve as project manager for the Division of Business’ annual Awards Banquet event • Serve as site coordinator and training coordinator for Xavier’s Volunteer Income Tax Assistance (VITA) site • Serve on the Vice President of Academic Affairs’ Planning Council as chairperson of the Dual Degree Engineering Program review committee. Served as member of the Division of Education review committee in 2008.

Roché Realty, LLC New Orleans, LA Broker/Owner, Realtor®, Accredited Buyer Representative November 2005 – Present

• Execute listing agreement and purchase agreement contracts for sellers and buyers, respectively, in the Greater New Orleans market • Perform comparative market and financial analyses for prospective and existing clients • Design and implement customized marketing plans for clients, Roché-Realtors®, and Roché Realty, LLC • Maintain all bookkeeping for the company and prepare annual financial and tax reports • Maintain records and file all reports as required by all applicable local, state, and national licensing agencies. • Created and implemented business plan, marketing strategy, operations and performance management policies • Developed and conducted comprehensive Roché-Realtor® training and development programs • Designed and presented homebuyer educational materials for non-profit housing programs, including Neighborhood Housing Services of New Orleans (NHS) and Consumer Credit Counseling Service of Greater New Orleans • Completed Broker Price Opinions (BPOs), as requested, for the Road Home program

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Roché vita 2

• Executed listing agreement and purchase agreement contracts for sellers and buyers, respectively, in the Greater Baton Rouge market

Charbonnet Realty, LLC New Orleans, LA Realtor® June 2003 – November 2005

• Executed listing agreement and purchase agreement contracts for sellers and buyers, respectively, in the Metro New Orleans market • Performed comparative market and financial analyses for prospective and existing clients

Entergy Services, Inc. New Orleans, LA Corporate Development & Strategic Planning, Lead Financial Analyst January 2003 – August 2004

• Compiled and presented strategic M&A analyses of prospective targets and acquirers • Performed strategic and financial analyses of capital investments exceeding $15 million for senior management & Board of Directors’ review • Developed and implemented the Investment Approval Process (IAP) for all proposed investment projects submitted for senior management and/or Board of Directors approval

Entergy Services, Inc. New Orleans, LA Strategic Planning Department May – December 2002

• Designed the Investment Approval Process (IAP) policies and procedures for all investment projects requiring approval of the Chief Executive Officer and/or the Board of Directors • Analyzed various Strategic Information Management solutions

S.C. Johnson and Son, Inc. Racine, WI Research, Development & Engineering (RD&E) –Finance Department May – July 2001

• Compiled historical cost information for a subsequent ROI analysis of 18 RD&E projects • Researched comparable value measurement systems, including economic value added (EVA) and market value added (MVA) • Analyzed existing spending trends for a subsequent RD&E budget proposal

New Orleans City Park Improvement Assn. New Orleans, LA Accounting Department April 1996 – July 2000

• Generated financial statements, including Sources and Uses of Cash, Investment, and Liabilities Reports • Restructured various accounts payable, accounts receivable, and inventory procedures • Revised cashier, manager, and petty cash procedures for all revenue-generating departments

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Roché vita 3 • Prepared analysis reports for cash, accounts receivable, accounts payable, and deferred revenue accounts • Revised the annual operating and capital budget proposals

Education and Certifications: Certified Public Accountant (CPA) effective January 6, 2011 Licensed by the State Board of CPAs of Louisiana A. B. Freeman School of Business New Orleans, LA Tulane University December 2002 Master of Business Administration Concentrations: Finance and General Management • Tulane Association of Business Alumni (TABA) Community Service Award Xavier University of Louisiana New Orleans, LA Bachelor of Science May 2000 Major: Accounting, Minor: Business Administration • Cum Laude, Honors in English • Full-Tuition Academic Scholarship Computer Skills: Microsoft Excel, Word, PowerPoint, Outlook, and Access QuickBooks; Quicken; SAP; SBT and DacEasy Accounting Software; Lotus 123 Activities Governor’s Advisory Committee on Equal Opportunity for the Louisiana Department of Insurance

Appointed member and Secretary, 2008-present National Association of Black Accountants, Inc. (NABA), New Orleans chapter

Vice-President of Student Services, July 2011-present; Member since 2010 New Orleans Metropolitan Association of Realtors®:

Broker-Realtor® member 2005-present; Realtor® member 2003-05 Education Committee member 2009-present Grievance Committee member 2009-present Affordable Housing Committee member 2007-09

Internal Revenue Service (IRS) sponsored Volunteer Income Tax Assistance (VITA) program: Site Coordinator 2011-present; IRS-certified volunteer tax preparer, 2001-05, 2008-12

Institute of Management Accountants: Member, 2003-05, 2010-2012 Toastmasters International, Tulane University’s A.B. Freeman School of Business student chapter: Treasurer 2000-02 Freeman Consulting Group of Tulane University’s A.B. Freeman School of Business:

Member 2000-01

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Wolfson Vita 1

VITA Name Shael Wolfson, Ph.D. Education Background

• B.S. Economics and Finance, Stern School of Business, New York University, New York, NY (1997)

• M.S. Economics, Florida State University, Tallahassee, FL (2000) • M.S. Financial Economics, University of New Orleans, New Orleans, LA (2006) • Ph.D. Financial Economics, University of New Orleans, New Orleans, LA (2010)

Professional Experience

Assistant Professor Economics, Division of Business, Xavier University of Louisiana, New Orleans, LA , May 2010 to present

Instructor, Division of Business, Xavier University of Louisiana, New Orleans, LA , August 2009 to April 2010

Adjunct Instructor, Division of Business, Xavier University of Louisiana, New Orleans, LA, January 2008 – May 2009

Faculty Member/Instructor Department of General Business, Southeastern University, Hammond, LA , September 2005 to May 2008

Consultant, Forensic Economics, New Orleans, LA, November 2000 - Graduate Teaching Assistant/ECO-2020/10 Principles of Microeconomics and

Principles of Macroeconomics Fall 1998 – August 2000 Recent Scholarship

Publications: • Wolfson, M. and Wolfson, S. “Cost Levels and Trends: Using the ECI and ECEC“. The

Earnings Analyst. May 2000. • Wolfson, M. and Wolfson, S. “Using the ECI and ECEC”. Determining Economic

Damages. September 2000. • Wolfson, M. and Wolfson, S. “Pfeifer, Culver, Monessen: A Trilogy”, Journal of

Forensic Economics. Spring 2004. • Wolfson, A. & Wolfson, S. “The Vocational Expert in Forensic Rehabilitation:

Translating Medical Impairment to Economic Loss”, The Earnings Analyst 2004. • Wolfson, S. and Bartkus, J. “Assessing Economic Damages in Louisiana”, Journal

of Forensic Economics (Accepted 2012).

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Wolfson vita 2 Book Chapter Contributions:

Marshall, K. & Tom Ireland, ed. Measuring Loss in Catastrophic Injury Case. Arizona, Lawyers and Judges Publishing, 2006.

Presentations: “Assessing Cost Levels and Trends In the ECI,” American

Rehabilitation Economics Association. Reno, Nevada. May 2000. “Information Sources and Overlooked Sources of Compensation,”

Louisiana Trial Lawyers Association. New Orleans, Louisiana. Winter 2000.

“Economic Damages in Louisiana: From Physical/Medical Impairment to Economic Loss”, CLE Workshop sponsored by Lorman Educational Services, Embassy Suites Hotel, New Orleans, LA. April 29, 2003.

“Forensic Economic Issues in the Post Katrina Gulf South” ASSA, J.W. Marriott New Orleans, Louisiana. January 4, 2008.

“Market Reaction to the Class Action Fairness Act of 2005” AEF, Hyatt Regency, Jacksonville, Florida. February 11, 2011.

Grants

• Project Level Evaluation: Harmony Oaks Construction Training Program. Awarded by Urban Strategies, Inc., June 2010.

Conference Papers:

• Yu Hsing, Aristides Baraya, and Shael Wolfson. “Analysis of Macroeconomic Fluctuations for a CAFTA Country: Application of an Extended Open Economy Model,” February 2006. Academy of Economics and Finance, Houston, TX.

• Shael Wolfson and Babatunde Odusami. “Forensic Economic Issues in the Post Katrina Gulf South,” February 2007, Academy of Economics and Finance, Jacksonville, FL.

• Shael Wolfson and James Bartkus. “Assessing Economic Damages in Louisiana,” February 2007, Academy of Economics and Finance, Jacksonville, FL.

• Shael Wolfson. “Market Reaction to the Class Action Fairness Act of 2005”, February 2011, Academy of Economics and Finance, Jacksonville, FL.

• James Bartkus and Shael Wolfson. “An Assessment of Experiments Run on Amazon’s Mechanical Turk”, February 2011, Academy of Economics and Finance, Jacksonville, FL.

Division Service

• ETS MFT Liason, ACBSP Accreditation Working Group, OCS Liaison

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Wright Vita 1 VITA

Professor Clifford S. Wright

Division of Business

Joined the faculty of Xavier University of La. in 1970

Teaching Experience: Accounting, Business Law, and General Business

Education: BA in History 1967 UNO; BS in Marketing 1967 UNO; MBA in Accounting Loyola Un. of NO 1970; CPA certification 1973; JD from Northwestern California 1987. Prior

experience not in education: Bank manager and cost accountant

Professional Membership: AICPA and LSCPA Consulting

Experience: Auditing, Compilation and Taxes

Recognition and Honors: Xavier Service Award and Division of Business teaching awards.

Professional Related Community Activities: Board member of non-profits

Scholarship: Conference presentations in Accounting. Recently Academy of Accounting, Finance

and Economic presentations Backflush Costing and Internal Control Challenges For A Small Medical Office

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Appendix G. Dillard/Loyola/Notre Dame Seminary/Tulane/Xavier Consortium Agreement.

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Appendix H. Xavier/Delgado Course Transfer Agreement. *A full list of agreed upon courses is available for download at the Xavier University of Louisiana admissions site: http://www.xula.edu/admissions/documents/DelgadoXavierAgreement.pdf

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Appendix I. Xavier/Tulane Preferred Admissions Agreement.

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