24
By Lesley Brice, MC Residential Communities It’s a challenge we all share – the re- cruiting, hiring and development of great people. And in the multifamily industry, that challenge con- tinues to grow, fortunately. We are continuing to evolve our recruitment and training programs. There’s no greater expense than talent for our companies and we are all working to avoid turnover. As we grow our portfolios and add new units, we need to be on the front end of this hiring wave. The winds have really changed and now we know that most of our future work- force. Many of them won’t have lease up experience or management train- ing. But we can find the right people and train them. Looking for the Right People, Not Just the Right Resumes I have always believed that if we focus on willingness and attitude, we can hire great people and train them to be top performers. I’ve learned that we can’t teach attitude and mo- tivation. As we move in to 2013 and beyond, the market continues to improve, slowly but at a good pace. Our associ- ation, on behalf of its members, needs to stay focused on these career initia- tives. The more education we can do in the employment marketplace, the better talent we can attract. Over the past two years, our CEO and President has challenged our AMA staff to develop programs and partnerships that can help us address this issue as an industry. Leveraging Tom’s unique relationships with the state and county, schools and govern- ment agencies, we are on a positive path. The results, our award-winning results, have been phenomenal. Building a Workforce in Our Industry By AMA Take 225 apartment maintenance professionals, add in a series of skilled competitions and timers, and what do you have? The annual Main- tenance Mania competition! Maintenance pros representing 17 member management companies showcased their skills at the 2012 pro- gram on November 15th at the Phoe- nix Convention Center. Organized by the Arizona Multihousing Association (AMA), the program—developed by the National Apartment Association (NAA) and presented by HD Sup- ply Facilities Maintenance—offers a contest of events based on frequent maintenance issues, including: faucet installation; blind installation, toilet repair; ice maker installation; smoke and CO alarm installation; lockset re- key; and lamp & ballast retrofit. The AMA timed each participant in completing the event requirements and awarded winners based on their completion times. In addition to the above events, individuals compet- ing in the national competition par- ticipated in a racecar event with a “soapbox” model car they designed AMA Maintenance Mania Sets Association Record By Tom Simplot, President and CEO, Arizona Multihousing Association The start of a new year brings with it a new wave of energy at the AMA. Our newly inducted board members and execu- tive committee are eager to get to work and this year we have leaders from around the state serving our association. Their mar- ket expertise, diverse backgrounds and commitment to the industry will translation in to more innovation and impact within our industry. 2012 marked a tipping point for the Arizona real estate market and its recovery. Major indicators foretell a positive outlook for the rental market and new development. New compa- nies continue to choose Arizona for their investments in real estate in the apartment industry and many lead- ing companies here are beginning work on new developments, with a variety of lifestyle choices. More than ever, our industry is poised for smart growth. The Board of Directors that leads this organization make an important investment of their time, and their expertise to keeping our association and our industry strong through our advocacy and business development efforts. And in this time in our his- tory, this has been no easy feat. I want to thank immediate past chair Lesley Brice for her tireless ef- forts throughout the year. Early on, Lesley challenged our AMA team to continue expanding our career de- velopment programs including the career fairs. As the multifamily in- dustry continues to grow in Arizona, she understands the critical role that we can play in recruiting the right tal- ent to our industry. Supporting our members with their job recruitment, we can demonstrate industry leader- ship and provide value to members and to the community. Her legacy will continue on as we grow these programs. The AMA board officers continue to work with our staff and members to create meaningful opportunities for networking, professional devel- opment and education. Working with the AMA advocacy team, our associa- tion is also focused on ensuring that regulation of our businesses, apart- ment operators and service providers, is fair and doesn’t hinder our ability to do business. By tracking potential unfair regulations and educating law- makers, we protect our businesses’ bottom lines. We proudly represent business owners who are responsible operators. Over-regulation of indus- tries as a response to bad operators unfairly burdens good employers and hurts our sector. We will continue to protect our industry at the legislature and with local jurisdictions. We are committed to supporting your businesses and I urge you to le- verage your investment in the AMA. This is the year every member should take advantage of our cost savings programs, our community relations initiatives that improve your com- munities and stay educated about the industry and operations. We have re- freshed our membership options and the Patron Recognition Program of- fers several exclusive benefits. A big welcome to all of the new board members and the Executive Committee. In this month’s Apart- ment News, we have profiled each of our Executive Committee members so our members can learn more about their backgrounds and their vision for the Arizona Multihousing Asso- ciation. Getting to Work with the 2013 Executive Committee Professional Publishing, Inc PO Box 30327 Portland, OR 97294-3327 PRSRT STD US Postage PAID Seattle, WA Permit #741 Current Resident or THE OFFICIAL PUBLICATION OF THE ARIZONA MULTIHOUSING ASSOCIATION February 2013 • Vol. 50 No. 2 Continued on page 8 Continued on page 5 Continued on page 9

Apartment News February 2013

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Page 1: Apartment News February 2013

By Lesley Brice, MC Residential Communities

It’s a challenge we all share – the re-cruiting, hiring and development of great people. And in the multifamily industry, that challenge con-

tinues to grow, fortunately. We are continuing to evolve our recruitment and training programs. There’s no greater expense than talent for our companies and we are all working to avoid turnover.

As we grow our portfolios and add new units, we need to be on the front end of this hiring wave. The winds have really changed and now we know that most of our future work-force. Many of them won’t have lease up experience or management train-ing. But we can find the right people and train them.

Looking for the Right People, Not Just the Right Resumes

I have always believed that if we focus on willingness and attitude, we can hire great people and train them to be top performers. I’ve learned that we can’t teach attitude and mo-tivation.

As we move in to 2013 and beyond, the market continues to improve, slowly but at a good pace. Our associ-ation, on behalf of its members, needs to stay focused on these career initia-tives. The more education we can do in the employment marketplace, the better talent we can attract.

Over the past two years, our CEO and President has challenged our AMA staff to develop programs and partnerships that can help us address this issue as an industry. Leveraging Tom’s unique relationships with the state and county, schools and govern-ment agencies, we are on a positive path. The results, our award-winning results, have been phenomenal.

Building a Workforce in Our Industry

By AMA Take 225 apartment maintenance

professionals, add in a series of skilled competitions and timers, and what do you have? The annual Main-tenance Mania competition!

Maintenance pros representing 17 member management companies showcased their skills at the 2012 pro-gram on November 15th at the Phoe-nix Convention Center. Organized by the Arizona Multihousing Association (AMA), the program—developed by the National Apartment Association (NAA) and presented by HD Sup-

ply Facilities Maintenance—offers a contest of events based on frequent maintenance issues, including: faucet installation; blind installation, toilet repair; ice maker installation; smoke and CO alarm installation; lockset re-key; and lamp & ballast retrofit.

The AMA timed each participant in completing the event requirements and awarded winners based on their completion times. In addition to the above events, individuals compet-ing in the national competition par-ticipated in a racecar event with a “soapbox” model car they designed

AMA Maintenance Mania Sets Association Record

By Tom Simplot, President and CEO, Arizona Multihousing Association

The start of a new year brings with it a new wave of energy at the AMA. Our newly inducted board members and execu-tive committee are

eager to get to work and this year we have leaders from around the state serving our association. Their mar-ket expertise, diverse backgrounds and commitment to the industry will translation in to more innovation and impact within our industry.

2012 marked a tipping point for the Arizona real estate market and its recovery. Major indicators foretell a positive outlook for the rental market and new development. New compa-nies continue to choose Arizona for their investments in real estate in the

apartment industry and many lead-ing companies here are beginning work on new developments, with a variety of lifestyle choices. More than ever, our industry is poised for smart growth.

The Board of Directors that leads this organization make an important investment of their time, and their expertise to keeping our association and our industry strong through our advocacy and business development efforts. And in this time in our his-tory, this has been no easy feat.

I want to thank immediate past chair Lesley Brice for her tireless ef-forts throughout the year. Early on, Lesley challenged our AMA team to continue expanding our career de-velopment programs including the career fairs. As the multifamily in-dustry continues to grow in Arizona, she understands the critical role that we can play in recruiting the right tal-ent to our industry. Supporting our

members with their job recruitment, we can demonstrate industry leader-ship and provide value to members and to the community. Her legacy will continue on as we grow these programs.

The AMA board officers continue to work with our staff and members to create meaningful opportunities for networking, professional devel-opment and education. Working with the AMA advocacy team, our associa-tion is also focused on ensuring that regulation of our businesses, apart-ment operators and service providers, is fair and doesn’t hinder our ability to do business. By tracking potential unfair regulations and educating law-makers, we protect our businesses’ bottom lines. We proudly represent business owners who are responsible operators. Over-regulation of indus-tries as a response to bad operators unfairly burdens good employers and hurts our sector. We will continue to

protect our industry at the legislature and with local jurisdictions.

We are committed to supporting your businesses and I urge you to le-verage your investment in the AMA. This is the year every member should take advantage of our cost savings programs, our community relations initiatives that improve your com-munities and stay educated about the industry and operations. We have re-freshed our membership options and the Patron Recognition Program of-fers several exclusive benefits.

A big welcome to all of the new board members and the Executive Committee. In this month’s Apart-ment News, we have profiled each of our Executive Committee members so our members can learn more about their backgrounds and their vision for the Arizona Multihousing Asso-ciation.

Getting to Work with the 2013 Executive Committee

Professional Publishing, IncPO Box 30327Portland, OR 97294-3327

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Current Resident or

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February 2013 • Vol. 50 No. 2

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Page 2: Apartment News February 2013

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Page 3: Apartment News February 2013

By Robert Hicks, Alliance Residential

An upswing in the market impacts our companies and the economy on so many levels. Building a new com-munity means that we are beginning planning, design, and construction. We are bidding out contractors and estimating timelines and develop-ment teams are back to work!

The ripple this creates in the de-velopment market puts hundreds of people to work to get our companies to a grand opening. It’s new jobs, it’s new tax revenue for cities and the state, and it means that we will be hir-ing teams of people to staff our com-munities. For our associate members, we will need new phone systems, advertising, new contracts for land-scaping and pest control. The benefi ts from these new developments impact the economy before we sign a single lease.

The challenge for management companies is recruiting and training new talent for these communities.

In places like Tucson, some compa-nies haven’t debuted new apartment communities in the past few years. There’s a lack of trained talent in the sector today. One option for compa-nies who are hiring can be to recruit talent away from another competitor or from our own communities. This only shifts the hiring burden.

Our collaborative efforts to intro-duce our industry to younger people and to mid-career job seekers must be a priority for the AMA and our com-panies. The multifamily industry isn’t often an aspiration for younger peo-ple who are beginning their careers; they don’t know about the myriad of opportunities available to them. They aren’t educated – yet – about the career path, the development and training paths, and continuing educa-tion that we invest in our top talent. I believe that this industry should be a top choice for ambitious, bright people.

Under the leadership of our CEO, Tom Simplot, we are pursuing op-portunities and partnerships with the

community college districts and with the state’s job placement programs. For our companies, this will translate into immediate opportunities to hire, sometimes at a reduced cost, to grow our employee base. Creative strate-gies for engaging with and educating job seekers will pay off in the long run for our industry.

The multifamily industry in Ari-zona continues to lead the real estate recovery and national housing trends point to many more families choos-ing renting over buying to meet their lifestyle. These shifts in the economy translate in to a need for focused at-tention on our workforce develop-ment plans.

I hope you will join me in working with the AMA to promote our indus-try and build a stronger workforce for our future. Our collective efforts will not only build our industry and our companies, but they will make Ari-zona’s economy stronger. q

Apartment News • February 2013 1

Apartment News (ISSN 0746-0686) is published monthly by Professional Publishing, Inc. for the Arizona Multihousing Consulting Corporation. Advertising rates available upon request. We are not responsible for nor guarantee any information, statements, products

or services of any advertisers in the publication. � e articles herein do not necessarily represent the views of the corporation or the majority of its members, unless so stated.

Reproduction in part or whole is forbidden without written permission. Complete control, management and ownership along with the copyright and trade name belong to the Arizona Multihousing Consulting Corporation, 818 North 1st Street, Suite L160,

Phoenix, AZ 85004. Periodical postage paid at Snohomish, Washington.

Copyright © 2013 Arizona Multihousing Consulting Corporation. All rights reserved.

POSTMASTER: Please send address changes to: Apartment News, PO Box 698, Portland, OR 97207-0698.

Phone: 602-296-6200 or toll-free 800-326-6403. FAX: 602-296-6178. Tucson O� ce: Phone: 520-323-0643. FAX: 520-323-3399

David Adame, Tiempo, Inc.Vicki Allison, Allison-Shelton Real Estate Services

Jen Ambrosius, Apartment GuideChapin Bell, P.B. Bell Companies

Reid Butler, Butler Housing CompanyJohn Carlson, Mark-Taylor Residential

Mike Clow, Greystar Real Estate PartnersKeri Conyers, Alliance ResidentialLiz Culibrk, Fair� eld Residential

Amy Davidson, Cox CommunicationsKohl Eisenhour, Riverstone Residential

Ken Gould, Madeline’s Meticulous Adam Greco, Burns Pest Elimination

Matt Koglmeier, Koglmeier Law Group, PLCDavid Kotin, Kay-Kay-Realty

Lesa LaRocca, Riverstone ResidentialPam McCarthy, Simply Better Management

Omar Mireles, HSL Asset ManagementGreg Morehead, Fair� eld Residential

Melanie Morrison, MEB Management ServicesKim Pacheco, Scotia Group Management

Dale Phillips, Mark-Taylor ResidentialJim Pierson, Legacy Capital Advisor

Erica Reinke, Camden Property TrustJohn Rials, Greystar Real Estate PartnersMike Rochon, Distinctive Carpets, Inc.

Mark Schilling, MEB Management Pam Shelton, Allison-Shelton Real Estate Services

Pamela Sullens, Silver Mountain Real Estate GroupIke Tippetts, Rainforest Plumbing & Air

Rondetta Troutman, Picerne Real Estate GroupDebbie Willis, P.B. Bell Companies

Lynn Zoroya, Redi Carpet

“� ank you Platinum Members” Adanac Enterprises Corp.

Apartment GuideApartments.com/Republic Media

Burns Pest EliminationCox Communication

Gorman Roofi ng Services, Inc.Koglmeier Law Group, PLCKowalski Construction, Inc.

Law Offi ces of Scott M. Clark, P.C.Rainforest Plumbing & Air

Redi-Carpet-ArizonaValley Protective Services, Inc.

CHAIR OF THE BOARD: Robert Hicks, Alliance Residential

CHAIR ELECT: Kimberly Fitch, Nicolosi & Fitch, Inc.

VICE CHAIR: Christine Shipley, Dunlap & Magee

Property Management

TREASURER: Chris Evans, HSL Asset Management

SECRETARY: Amy Smith, Bella Investments

IMMEDIATE PAST CHAIR: Lesley Brice, MC Residential

The Arizona Multihousing Association:

• Represents ethical rental housing providers in legislative, legal and regulatory matters.

• Provides services, products, educational programs and net-working opportunities that enhance the general welfare and economic health of all our members.

• Cultivates opportunities for quality rental housing through-out Arizona.

Tom Simplot,President & CEO

[email protected]

James Tunnell,Membership, Sales & Retention

[email protected]

Direct Line: 602-296-6212

Lucina Chavez,Community Relations Manager

[email protected] Line: 602-296-6213

Erika Kowalski,Accounting [email protected]

Direct Line: 602-296-6210

Robert Schmitz,Education Manager

[email protected] Line: 602-296-6204

Amy HindenlangMembership Administrator

[email protected] Line: (602)296-6209

Michelle Rill, Events Manager

[email protected] Line: 602-296-6205

Desi BrinkmanEvents and Education Assistant

[email protected]

Rachael Ekstrom,Membership [email protected]

Brooks Hansen,Community Outreach Assistant

[email protected]

Cassidy Campana,Communications Manager

[email protected] Line: 602-770-6014

Todd Bradford,Manager of Membership

Bene� t [email protected]

Direct Line: 602-377-2553

Cathy A. Wagner,AMA Tucson – Director of

[email protected]

Direct Line: 520-323-0643 FREE ext 401

Joanna Grassinger,AMA Tucson – Marketing &

Member [email protected]

Direct Line: 520-323-0643

OFFICERS

DIRECTORS

STAFF

notEs FroM thE chAir

The Impacts of the Upswing

Page 4: Apartment News February 2013

2 Apartment News • February 2013

ArizonA Multihousing AssociAtion

480.963.3416 regionalaz.com

By AMA

alking up to the Chris Becker Dining Hall in Sun-

nyslope on the morning of Decem-ber 16th, families stood in awe of all of the treasures and gifts ready to be distributed. Tables overflowed with clothing, toys, stuffed animals, shoes, and handmade, stuffed stock-ings. Just before the Christmas holi-day, families in need received the gift of fellowship and care from the Village People Neighborhood Watch

and their cadre of volunteers. Organized by Shirley Arthur of

Hull, Holliday, and Holliday PLC, eager volunteers spent months pre-paring to come together for a large scale holiday meal for 450 and to dis-tribute goods to these families. Ar-thur began preparation for this day months before by reaching out to her AMA and neighborhood friends for help. This annual tradition, more than 20 years old, have long been a favorite of AMA volunteers because of Arthur’s active leadership here. She’s been the catalyst for so many

members to engage and personally serve the families at St. Vincent’s Sunnyslope Dining Hall.

“I have learned so much more than I have given back, they teach you to be humble, appreciate all you have been given and understand true giving,” said Arthur. This year, Arthur witnessed an exchange that impacted her and one of the volun-teers. “A small boy had one cookie. He noticed one of the helpers did not have cookies. He wanted to share and the volunteer said, ‘Oh, I’m fine, had a big lunch, and I couldn’t

eat a bite.’ His reply was ‘But you don’t have a cookie.’ He broke his only cookie in half and gave it to the volunteer. Somehow I think she still hasn’t swallowed that cookie.”

Months before the holidays, local apartment companies worked with on-site managers to collect clothing, toys, food and other goods for these clients of St. Vincent’s. Drop off boxes filled in apartment communi-ties around the Valley, and Ameri-can Mini Storage donated a storage locker to keep the donation safe.

W

AMA Volunteers Make the Holidays Bright

Continued on page 10

Page 5: Apartment News February 2013

By Amy R. Smith, Bella Investment Group

recently read an article by Amy Gallo called Demystifying Men-

toring published in the Harvard Business Review blog addressing the myths surrounding mentoring today. She addressed the changes in mentor-ing over the past 50 or so years.

Many of us who have been around for a while see business mentoring as a one-on-one, long-term relation-ship between a senior executive and a junior, often younger, employee. Images of an assertive young hire being taken under the wing of the soon-to-retire executive, in the hopes of grooming the next company presi-dent, can be intriguing and daunting at the same time. For the potential mentee questions of worthiness and competition can arise, while the men-tor can feel a lot of pressure to choose the right person in which to invest. But it really doesn’t have to be that difficult.

The four myths that Gallo ad-dresses are:1) You have to find one perfect men-

tor.2) Mentoring is a formal long-term

relationship.3) Mentoring is for junior people.4) Mentoring is something experi-

enced people do out of the good-ness of their hearts.

In my experience, mentorship in both life and business are essential to personal and professional growth and, at first blush, I might easily buy into these myths. A more honest look back on my own journey with men-torship actually reveals a much dif-ferent picture.

I was introduced to the idea of mentorship through my high school youth group. Matching a senior up with one of the youth staff to be men-tored, while at the same time, assign-ing a freshman student to the senior was an effective way of developing leadership, responsibility and a thor-ough understanding of the principles taught during youth group activi-ties.

Since high school, I have had sev-eral people leave indelible marks on my life, pushing me to personal growth. Only twice was the relation-ship formally established and often they last a year or so. I have 20-plus years in the industry and 40-plus in life and mentoring is still a key to my growth. Today, many of my mentors are of similar age or life experience, but gifted in areas in which I am lack-ing.

As I’ve written before in the Apart-ment News, my dad has been one of my mentors. I asked him his thoughts on the importance of mentoring. Here is what he said:

-Mentoring is not supervision. It is not about telling someone what to do, but instead teaching them to think it through.

-Mentoring is the best way to pass along principles and values. The time spent on the explanation of thought processes can be more beneficial than sharing one good idea.

-Mentoring establishes account-ability. It is more than giving and re-ceiving assignments. Clear feedback and communication between mentor and mentee is more valuable that just getting a job done.

-Mentoring can be “fun”! I had to put that in quotes because usually it’s me reminding my dad that work can be fun. But seriously, spending time together and building a deeper rela-tionship with someone you respect can actually be a feel-good experi-ence, in addition to one of growth.

-Mentoring cannot be forced. This one is for those considering either side of the relationship. Recognize that not everyone is mentee material. A mentoring relationship requires rig-orous honesty, full transparency and a willing desire to learn and grow.

-Mentoring reflects good person-nel stewardship. As leaders, we are entrusted with our teams. Mentor-ing gives us an opportunity to pass along our experience and help raise the next generation of leaders. In that

there is personal satisfaction.

As someone who has been on both sides of the mentoring relationship, I offer one final thought confirming Gallo’s fourth myth. Mentors are cho-sen for a reason. They are successful role models who have proven them-selves in some way. There’s a good chance you are not the only person who has spotted them as someone to follow. Don’t waste their time. Good mentors won’t let you. They will, however, match your effort. Let a pro-spective mentor know what you have to offer them, whether a fresh per-spective or a promise of future help. You are more likely to nab the mentor of your choice by doing so. q

Amy R. Smith, CAPS is the Managing Partner of Bella Investment Group. She can be reached at 928.714.1800.

Apartment News • February 2013 3

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Page 6: Apartment News February 2013

By Amie Winters, M.A., ValetWaste

eneration Y, or Millennials, are those born in the mid-

80s, and after. They have grown up in the digital age, love technology, and environmental awareness. There are about 70 million Generation Y renters that come with very specifi c wants and needs that you must know about if you want to start attracting them as tenants. Use these helpful tips to begin attracting Gen Y renters to your community today:

Get Connected

This generation thrives on being connected, so share content on social networks like Facebook and Twit-ter. As you create fans, ask them to help spread the word, share exclusive content with them, and offer prizes or contests. The more interaction and engagement, the better.

Being online is key; so it is a must to have an accessible website. Make sure that your website is up to date with new listings, and create a mo-bile-friendly version as well.

Remember, Gen Y seeks commu-nity, so it’s important to emphasize stores and other conveniences nearby, like bus stops, cafes, restaurants, etc.

Focusing on local events is essential, because even the most devoted read-ers are unlikely to become renters if they live too far away from the ac-tion.

Post everywhere. Generation Y renters are less likely to read the clas-

sifi eds and housing magazines in their housing search. Instead, they use rental websites to search online.

Whether it’s listings, social media sites or review sites, Generation Y renters are always connected. A RentJuice survey found that when deciding on their next apartment, 82 percent of renters will look at re-views of the property management

company or apartment complex. It is wise to closely monitor your commu-nity’s reviews and respond to both positive and negative feedback. This way, renters see that you care and are working to rectify any issues.

TechnologyGeneration Y renters may be will-

ing to put up with limited square footage to save money in return for amenities like free Wi-Fi, built-in iPod units, community activity, smart design, high-tech fi tness centers , etc. Pack in as many techno-friendly ame-nities as you can.

Go GreenGeneration Y will invest in some-

thing if it is shown to be cost-effective and eco-friendly. They want to see how much they will save now and in the long-run, and how they will be saving the environment.

Green apartments are considered hip and a status symbol. Having the best eco-friendly amenities and property can be like showing off the latest iPhone. To get started, you can implement a recycling program, e-leases/renewals, a community gar-den, composting program, low-fl ow faucets and toilets, etc. If you want to go bigger, energy-effi cient appliances (refrigerator, laundry machines) and windows rank highest on desired green amenities. Once you’ve gone green, let everyone know via your social media.

Generation Y is the world’s fast-est growing group of renters. Get to know them and what they’re looking for so that you can make them your next tenants. q

Amie Winters, M.A., is a Sustainability Specialist with ValetWaste. This story

originally appeared on NAAhq.org

4 Apartment News • February 2013

ArizonA Multihousing AssociAtion

G

Marketing to Gen Y Renters

Page 7: Apartment News February 2013

Apartment News • February 2013 5

ArizonA Multihousing AssociAtion

Building ...continued from front page

The AMA’s Jump Start program has offered more than 150 job seek-ers the opportunity to gain a deeper understanding of the long-term ca-reer opportunities we have. And, as employers, we have the opportunity to meet these more serious future employees and learn about their personal goals and backgrounds. A number of these attendees have been scooped by AMA members following the two-day immersion.

The Key Will Be PartnershipsThanks to our solid relationship

with the NAA and other associations around the country, we have been sharing some best practices in the workforce development space.

This past year, Tom Simplot, has been leading the conversations with Maricopa Community College Dis-trict (MCCD) to partner on job place-ment programs. In addition, we are in conversations to develop a cred-ited certifi cation/degree program in property management with the col-

leges. Imagine how many talented, trained employees we could reach with a program like this!

It’s been successful in other states and they are open to the possibility of developing this together. The na-tional models give us a bright path for how to launch this and how to build programming that comple-ments the programs that we already offer at AMA.

In addition, we are looking at a number of other partnership op-portunities to further our mission of training and career recruitment in-cluding:

• Looking at DECA programs in high schools (Thanks, Kris We-gener!)

• Working with Goodwill on job training programs

• Working with the State of Arizo-na’s job placement offi ces

• Partnering with Metro Tech High School

• Developing internships and col-

lege externships (Thanks, Kim Fitch!)

• Working with the Opportunities Industrialization Center

• Partnering with Maximus and Arbor Jobs, fi rms working with the State of Arizona’s DES offi ce on job placement.

The Maximus and Arbor part-nerships may be some of the most unique in the country. Maximus pro-vides job training for people who are covered by workman’s compensation and unemployment insurance. This could translate into a program where employees would come to our com-panies, paid by the state insurance

program, and we would be able to provide on-the-job training for these potential employees. It’s a reciprocal opportunity for us to meet and train employees and for these job seekers to test our industry for their skill set and abilities.

All of these initiatives will result in more highly qualifi ed individuals in our industry. We want people who are reaching for this and who under-stand that this is a career path and there are a lifetime of opportunities in the multifamily world. q

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By Joanna Grassinger, AMA

The second annual AMA Tucson Job Fair will be held on Tuesday, Feb-ruary 19, 2013 at the Viscount Suites

Hotel. At the fi rst Job Fair held in Tucson last year, ten management companies participated and over 300 job seekers attended. The Job Fair re-ceived great publicity on local news

channels and in the Career Builder magazine in the Arizona Daily Star.

The AMA is looking forward to another successful job fair this Febru-ary. Kim Fitch of Nicolosi and Fitch,

Pam Patterson of HSL and Stacy Pot-ter of Scotia group were on the 2012 committee and we look forward to working with them again. q

Tucson AMA to Host February Job Fair

P l e a s e V i s i t U s A tw w w . a z a m a . o r g

Page 8: Apartment News February 2013

By Adam Greco, Burns Pest Elimination

itting near the pool at San Nor-terra, with a view of the moun-

tains, it’s easy to see why Mark-Taylor Residential’s community is becoming so popular with residents. AMA As-sociate Member Council guests were

able to explore the community dur-ing its January meeting and enjoy the amenities in this apartment commu-nity rival even the fi nest resorts. The dual sided fi replace in the pool area gave our event an elegant feel, and the waterfall and outdoor fl at screen televisions made the outdoor living area relaxing and inviting.

Kaycee Price, the manager for

San Norterra, gave our members the full tour and history of the property. Mark-Taylor has earned a reputation for building quality communities with a focus on livability and comfort. Their apartments often feature gran-ite countertops, wood plank fl ooring, and other luxury elements. In addi-tion the shared areas truly refl ect the marketplace today where residents want world class amenities.

The fi tness center in San Norterra offers residents cutting edge equip-ment. The pool and its beautiful water features and relaxation areas speak volumes about the lifestyle here. There are cabanas, and an over-size granite table where visitors can hang out near the pool. We were so grateful for Mark-Taylor’s hospital-ity and the delicious food and drinks they provided for our members.

John Carlson, a vice president with Mark Taylor and an active AMA Member, gave the members a brief history on Mark-Taylor and more background on this development, that is still completing more towers at the property. Being at a community that is this new was a treat for our members. Carlson also talked about other projects that Mark-Taylor has

in the pipeline and told us that they have a number of new communities in various planning stages in the East Valley.

Michelle Howland of Blue Steel Se-curity won our signature prize, lunch with our host, John Carlson. For the fi rst meeting of the year, we were happy to host 75-plus guests and meet six new members.

The AMA is always working to improve the programming that we offer to members and a recent poll of associate members revealed that our Council attendees really wanted more time to focus on the properties, networking and our hosts at the AMC meetings.

I hope to see even more members at our next meeting in April! q

Adam Greco is the commercial sales manager of Burns Pest Elimination. He can be reached at (602) 971-4782

and [email protected]. He is the Chairman of the AMA’s

Associate Member Council.

S

AMC Visits San Norterra for First Meeting of 2013

6 Apartment News • February 2013

ArizonA Multihousing AssociAtion

P l e a s e V i s i t U s A tw w w . a z a m a . o r g

Page 9: Apartment News February 2013

Apartment News • February 2013 7

ArizonA Multihousing AssociAtion

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The onsite manager is a vital link between apartment residents and the community owners and investors.

The Certified Apartment Manager (CAM) course includes:• Management of Residential Issues• Legal Responsibilities• Human Resource Management• Fair Housing• Marketing• Property Maintenance for Managers• Risk Management• Financial Management• Community Analysis

Programs may be taken as stand-alone seminars or as a complete course to earn the industry designa-tion.

CAM Prerequisites:CAM candidates must have:• worked in the apartment industry

for at least 12 months (to be ob-tained during the candidacy period for CAM);

• successfully completed the nine courses listed below (which total 55 ½ hours) as well as a Community Analysis project; and

• meet all examination requirements within 24 months of declaring can-didacy for CAM (CAM Online must be completed within 12 months of declaring candidacy for CAM).

Once you have successfully com-pleted the program, you’ll have the following Designate Benefits:• Listing as NAAEI designate• Annual subscription to units

magazine• Discounted prices for industry

products• Designation certificate, pin and

wallet card• CAM designation logo use on

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The AMA is offering this certifica-tion in the Spring. March 26, 27, 28 AND April 23, 24, 25, 2013 9:00 AM - 5:00 PMAMA Office818 N. 1st Street / Phoenix / 85004

The CAM designation program, recognized by the National Apart-ment Association (NAA), includes: Management of Residential Issues, Legal Responsibilities, Human Re-

source Management, Fair Housing, Property Maintenance for Managers, Risk Management, Financial Man-agement, and the Community Anal-ysis project. The final exam is taken online and all graduates are listed in the NAA’s Units magazine. This pro-gram is a total of SIX (6) DAYS, three in March (3/26, 3/27, & 3/28) and

three in April (4/23, 4/24, & 4/25) and attendance for all classes is man-datory.

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Page 10: Apartment News February 2013

8 Apartment News • February 2013

ArizonA Multihousing AssociAtionArizonA Multihousing AssociAtion

2013 Executive Committee ...continued from front page

Robert Hicks, AMA Chair-Elect Alliance Residential Company, LLC

Robert Hicks is the Senior Vice President of Alliance Residen-

tial and is responsible for overseeing property operations for over 17,000 units located in Las Vegas, Arizona, and New Mexico.

Hicks has more than 15 years of experience primarily in multi-family housing operations, asset manage-ment, new business and financial analysis. His background includes in-creasing occupancy and maximizing profitability while exceeding resident, employee and client expectations.

Prior to joining Alliance, Robert was a Vice President for both Mark-Taylor Residential and Family Hous-ing Resources and also served with Equity Residential. He holds a Bach-elor of Arts degree from Arizona State University and is a Licensed Real Es-tate Agent in Arizona.

Kimberly K. Fitch, AMA Chair-ElectNicolosi & Fitch

As the owner and chief financial officer of Nicolosi & Fitch, Kim Fitch and her business

partner manage approximately 5,000 apartments in Arizona. Over the past 20 years, she’s built a proven track record managing conventional prop-erties as well as HUD insured, Low Income Housing Tax Credit buildings and student housing.

In addition to her professional re-sponsibilities, Fitch has continued her service to the industry as the 2003 President of Tucson’s IREM Chap-ter, and has served on the Board of Directors of the Arizona Multihous-ing Association (AMA) since 2004. Kim completed the National Apart-ment Association’s (NAA) Lyceum program that grooms future leaders for the NAA. She is a Certified Prop-erty Manager (CPM) and was voted Southern Arizona’s CPM of the Year in 1997.

Fitch’s interest in the quality of life beyond her profession includes serv-ing on the Board of Directors of the League of Women Voters and the Tuc-son/Pima County Women’s Commis-sion. She is currently the Secretary of the Tucson Homeless Connect. Raised in Ohio, Fitch went on to graduate from Bowling Green State University with a Bachelor of Science degree in English Education. Kim earned her Bachelor of Science in English Educa-tion and has two children, Chuckie and Kelly.

Christine Shipley, AMA Vice ChairVice President and Chief Operations Offi-cer, Dunlap & Magee

Christine E. Ship-ley, CPM® is Vice

President of Dunlap and Magee Prop-erty Management Inc. and has been with the firm since November 1990. Twenty-six years of hands-on experi-ence have provided Christine with a strong background and the ability to

ensure the achievement of budgets, goals, policy requirements and owner objectives.

Christine has held her Arizona Real Estate license since 1994 and is a CPM ® (Certified Property Manager) des-ignated by the Institute of Real Estate Management.

Her participations include Board Member-Arizona Multihousing As-sociation, Member- Chamber of Commerce Crime Council, Board Member-Constable Ethics Standard and Training Board and Designated Executive CPM of Accredited Man-agement Organization-IREM.

Chris Evans, TreasurerExecutive Vice President of HSL Asset Management, LLC

Christopher L. Evans is a US Navy

Veteran and is the Designated Bro-ker of HSL Asset Management, LLC. He joined HSL Asset Management when it was established in 2002. He has had the unique opportunity to work hand in hand with five of the top third-party, apartment manage-ment companies in Tucson. Using this knowledge and prior manage-ment expertise, he created an owner/investor benefit method of managing multifamily properties. These efforts allowed HSL Asset Management to grow from the ground to over 10,000 units today.

Christopher is a member of the Board of Directors for the Arizona Multihousing Association, chairs its Tucson Government Affairs Com-mittee and serves as Treasurer of the AMAPAC.

Amy Smith, SecretaryManaging Partner of Bella Investment Group, LLC

Amy Smith formed Bella Investment

Group, LLC in 2009 with her partner, Gina K. Picicci, after working with Real Property Investment Services, Inc. for 18 years. She held positions with RPI as Marketing Manager, Fi-nancial Manager, CFO, Vice President of Asset Management and President. Her experience includes marketing initiatives, financial management, investor relations, strategic planning and property management opera-tions. Her team approach and em-phasis on individual and community leadership has helped make Bella the preferred employer for many prop-erty management professionals.

Growing up in Southern California, Amy earned her Bachelor’s degree in Public Relations and Marketing from Pepperdine University and has served on the Arizona Multihousing Association Board of Directors. She has participated on the Government Affairs, Community Outreach and Communications Committees, as well as various task forces. She has been an Arizona delegate to the NAA for 2 years. In addition, Amy has rep-

resented her clients and the AMA on various City of Flagstaff Planning De-partment task forces.

Amy is a licensed real estate agent. She has earned her NAA CAPS desig-nation and has begun instructing the course. Amy currently lives in Flag-staff with her 3 children, where she is a fervent hiker, sold-out CrossFitter and homeschool mom.

Lesley Brice, Immediate Past ChairPartner and President, MC Residential Communities

Partner and Presi-dent of MC Residential

Communities, Lesley Brice oversees property management on both the corporate and property levels. Begin-ning her real estate career more than 20 years ago, Lesley has extensive ex-perience in multifamily housing. She served in a wide variety of roles in real estate development, investment, asset management, and condomin-ium conversion. Lesley is a visionary entrepreneur with a genuine sense of ownership and pride for the proper-ties she oversees.

Lesley began her career as a resi-dent services agent at a very large apartment community and worked her way through the ranks—gaining expertise in leasing, and as a corpo-rate housing agent, assistant man-ager, manager, asset manager—to her current position of president of MC Residential.

She holds a Broker’s license and has served on the Arizona Multihous-ing Association’s Board of Directors for more than two terms. As a leader in the Multi-housing industry, Lesley believes in the value of education and provides challenging opportunities to her employees. Lesley is a passionate educator and was fortunate to be part of the inaugural Rich Woman™ forum in 2010 and has spoken at several Rich Dad™ educational events. She has served as a delegate to the National Apartment Association, a member of the Arizona Commercial Real Estate Women, the Scottsdale Area Associa-tion of Realtors, and the National As-sociation of Realtors (NAR).

Lesley was a finalist for AMA’s Property Supervisor of the Year, and her properties and employees have been recognized as candidates and finalists and winners of NAA and AMA Awards. She also is involved in UMOM’s Big Hearts for Little Hands campaign, working to end homeless-ness in Arizona.

Lesley and her family live in Glen-dale, Arizona. In addition to spend-ing time with her family, she enjoys outdoor activities and in her spare time she loves cooking, reading and traveling. q

Robert Hicks, Chair Term expires 2013Kimberly Fitch, Chair-Elect Term expires 2015Christine Shipley, Vice Chair Term expires 2015Chris Evans, Treasurer Term expires 2015Amy Smith, Secretary Term expires 2014Lesley Brice, Imm. Past Chair Term expires 2015

AMA 2013 Executive Committee

Is Chris Evans also Captain America?

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Page 11: Apartment News February 2013

Apartment News • February 2013 9

ArizonA Multihousing AssociAtion

and created using standard mainte-nance products.

Event sponsors stationed at ta-bles surrounding the competition met with participants and attendees throughout the program and pro-vided them information on their products and services.

The event began with several main-tenance seminars. Keynote speakers included Tim and Warren “Home Im-provement Radio” personalities fea-

tured on 960 the Patriot. Additional seminars followed including one on Occupational Safety and Health Ad-ministrative subjects and Bed Bug Seminar.

Sponsoring the competition and seminars were over 40 member com-panies. This event has grown so large that it has moved permanently to the Phoenix Convention Center. With over 400 registered attendees and 200 spectators, this event will continue

to become one of the most popular among all members.

Winning the overall competi-tion was Omar Ibuado of Weidner Apartment Homes. Jose Rios of Mark-Taylor Residential, finished in second-place, and Michael Pan-toja, also from Mark-Taylor Residen-tial was the third-place winner. The Phoenix Maintenance Mania event experienced a technology glitch that resulted in one of the winners being

left out of the award ceremony. This year the AMA brought back

the coveted “Spirit Award.” Congrat-ulations to Riverstone Residential for winning the Spirit Award in both Phoenix and Tucson with Camden coming in a close second. q

AMA Maintenance ...continued from front page

Page 12: Apartment News February 2013

10 Apartment News • February 2013

ArizonA Multihousing AssociAtion

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Companies like Burns Pest Control, Crimshield and others collected Hal-loween candy for the annual events’ Christmas stockings. McDade also provided treats and a generous do-nation to support the event.

Centurion’s teams collected gifts for months and Leigh Massey and her family donated their time on the day of the event. PB Bell had boxes out in some of their apartments and the Deer Valley Village community gave a free month’s rent to one lucky

resident who donated goods. One of the fi rst calls to organize

the dinner went to Atlasta Cater-ing to get the ball rolling to feed 450 people in one afternoon. This local catering company offered their sup-port in storing turkeys gathered by the Desert Horizon Precinct’s Com-munity Action Offi cers, and then Atlasta surprised the group by also prepping, cooking and cutting more than 40 large birds for the feast. Christine Shipley of Dunlap and

Magee worked with her daughter, a high school student, to gather more turkeys for the meal. Her daughter collected more than 40 turkeys for the dinner.

Side dishes were prepared by the catering team at UMOM, another partner of the AMA. UMOM’s cater-ing provides enough mashed pota-toes, dressing, and gravy for nearly 500 and Crimshield’s David Picker-ing picked up that catering tab. To top off the meal, Valet Waste’s Heidi

Anderson asked Shamrock, a local ice cream company, to provide 500 cups of cold treats for the guests. D

Sergeant Dwyer and Dawn Vaughn of the Desert Horizon Pre-cinct used dollars donated from other AMA friends to purchase free oranges and fruit.

Setting dinner for 450 people re-quired a major haul of tables and chairs and ProQual Landscaping donated more than 10 tables and 100 chairs for the party. More tables

AMA Volunteers ...continued from page 2

Page 13: Apartment News February 2013

Apartment News • February 2013 11

ArizonA Multihousing AssociAtion

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were set outside to organize all of the donations.

The morning of the event, Mark Schilling of MEB Management ar-rived with another truck full of do-nations from his family and friends. His sister Sheila had even used her annual holiday party to collect dona-tions. Volunteers from Laramar com-manded all of the traffi c to ensure the event went smoothly and then took over kitchen detail. Jim Kowalski, a veteran user of social media, posted

a request for volunteers online and others joined him for the day to help serve.

To add to the festive atmosphere, families were treated to popcorn and cotton candy courtesy of Chris-tine Shipley’s, her family and Sam Cooper of Crimshield. Arizona Air Boutique and Angela Lepore’s team created a true sense of fun with their balloons.

The police’s community action squad also donated toothpaste, cloth-

ing and stuffed animals and toys for the families. The felt stockings, handmade in Missouri by Shirley Arthur’s friends and families, were stuffed with home health essentials, toys and treats. As children took their place in line, following the ca-tered dinner, each one received this personal gift and was then escorted with a parent to select clothing and a few new toys for their holiday.

With more than 150 volunteers, the axiom “many hands make light

work” proved to be true. AMA members brought their families, in-cluding many teenagers, their staff members and together they worked side by side to create a great day for these families. q

AMA Volunteers ...continued from front page 10

Page 14: Apartment News February 2013

ere are afew tips on how to increase the number of

reviews you receive on Yelp and Google Places. These are very easy to use tips that can greatly improve the number of reviews.

Why is this goal of increasing your online reviews so important?

According to research by the Opin-ion Research Corporation (ORC), 84% of Americans say that their buy-ing decisions are highly infl uenced by online reviews. Give this a minute of thought and you'll realize that you also read reviews make decisions based on what you have read. Also, the number of reviews the commu-nity has on Google Places, the rating, and frequency of those reviews is correlated with the visibility of your listing according to research and lo-cal search ranking factors. http://www.davidmihm.com/local-search-ranking-factors.shtml

Increase review today by adding calls to action: The testimonials page on your website is not only a great place to add great reviews about your apartment community and company, but is also a great page to add a call to

action for residents to leave reviews. We made it easy by adding links to read and write reviews for Google, ApartmentRatings.com and Yelp.

Make certain you and your teams are actively asking for reviews: Have call outs in your email signatures, on the leasing desks, and on all social media channels asking residents to leave reviews on the channels that are important to you. Link back to the resident reviews page on the website via social media posts so fu-ture residents can read great reviews and click to read or write reviews on the channel of their choice right from your website.

We've seen great results for cli-ents of whom we've added a reviews page linking to their resident's re-views profi les on Google Places, and Yelp. It's critical to make certain that the entire community team is en-couraging residents to leave reviews on these channels by providing them with the direct URL to the reviews landing page on the community's website. Leave a card in each apart-ment where a service request has been taken care of... watch how call backs suddenly decrease! q

12 Apartment News • February 2013

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Page 15: Apartment News February 2013

REGULAR MEMBERSapaRtments at steele paRkLeasing Offi ce411 E. Indian School Rd.Phoenix, AZ 85012Phone: (602) 795-3900Fax: (602) 795-3905Contact: Ernestina GomezUnits: 398Management Co.: Weidner Apartment Homes-Arizona

captain Bill Realty llc1750 E. Coco Palm Ct.Gilbert , AZ 85234Phone: (480) 226-1630Fax: (480) 840-1856Contact: William TravisUnits: 3IROC

g quad llc135 E. Ocotillo Rd.Phoenix, AZ 85012Phone: (602) 332-5762Contact: Tim GenrichUnits: 5IROC

glen BRae apaRtmentsLeasing Offi ce4949 W. NorthernGlendale, AZ 85301Phone: (623) 934-3631Fax: (623) 934-8686Contact: Ruby DuranUnits: 234Management Co.: P.B. Bell Companies - Phoenix

katHy oakley3100 W. Tina LaneFlagstaff, AZ 86001Phone: (928) 853-7972Fax: (928) 222-0813Contact: Kathy OakleyUnits: 5IROC

kedo llcP.O. Box 66099Houston, TX 77266Phone: (713) 301-2742Fax: (713) 528-3575Contact: John P. KeetonUnits: 5IROC

nicole quackenBusHLeasing Offi ce10583 E. Kay GartrellTucson, AZ 85747Phone: (520) 235-9473Contact: Nicole Quacken-bushUnits: 3IROC

paRadise noRtHLeasing Offi ce17805 N. 40th St.Phoenix , AZ 85032Phone: (602) 482-0305Contact: Jaime PoolUnits: 138Management Co.: P.B. Bell Companies - Phoenix

patRick pRendiville2928 ArroyoSan Clemente, CA 92673Phone: (949) 291-7539Contact: Patrick PrendivilleUnits: 12IROC

sienna couRt5701 N. 67th Ave.Glendale, AZ 85301Phone: (623) 931-0693Fax: (623) 931-4052Contact: Gladys HernandezUnits: 98Management Co.: Calcap Advisors, Inc. waypoint Homes16700 N. Thompson Peak PkwySuite 230Scottsdale, AZ 85260Phone: (480) 292-7083Fax: (480) 292-7098Contact: Brad CheltonUnits: 55

west eleventHLeasing Offi ce1025 W. Cochise Dr.Phoenix, AZ 85021Phone: (602) 943-4454Fax: (602) 952-9855Contact: Barbara BargeronUnits: 55Management Co.: Dunlap &Magee Property Management Inc.

ASSOCIATE MEMBERSaiRFactz1213 S. Pines Rd.Suite ESpokane, WA 99206Phone: (800) 729-7776Fax: (800) 290-7031Contact: Joe MurphyBusiness Code: Screening Services/Credit Reports

BetteR noi220 Cerry Dr.Wood Dale, IL 60191Phone: (888) 219-9105Fax: (888) 219-9172Contact: Stephanie OehlerBusiness Code: Collec-tion Agencies,Renters Insurance,Screening Services/Credit Reports,Security Deposit Alternatives

lynx alaRm550 W. Baseline Rd. # 102-262Mesa, AZ 85210Phone: (480) 840-6030Fax: (480) 383-6451Contact: Jeff ThompsonBusiness Code: Alarm Sys-tems

saFeguaRd8454 N. 90th St.Scottsdale, AZ 85258Phone: (480) 609-6200Fax: (480) 609-6222Contact: Todd BertocchiBusiness Code: Access Control,Alarm Systems,Fire Alarms

snell & wilmeR l.l.p.One Arizona CenterPhoenix, AZ 85004Phone: (602) 382-6000Fax: (602) 382-6070Contact: Matthew W. LockinBusiness Code: Legal Services

Apartment News • February 2013 13

V i s i t u s a tw w w . a z a m a . o r g

Saturday – March 23, 2013 8:00 a.m. Registration - 9:00 a.m. Start

atBrandi Fenton Park

(North Alvernon Way at River Road in Tucson, Arizona)

Event Information Early Bird Rate (through March 15, 2013) - $30 per person

AFTER March 15, 2013: $35 per personChildren (under 18) – No charge

(No shirt guarantee for those that register after March 15, 2013; Children do not receive shirts.)

Runners and walkers will participate in a non-competitive 5K FUN Run-Walk starting at Brandi Fenton Park in Tucson which will follow a local designated route (see map) which will BEGIN at 9:00 a.m. Children under the age of 18 are welcome to participate at no charge providing that they are accompanied by a parent/guardian through the entire walk/run.

Proceeds to benefit Our Family Services-New Beginnings in Tucson

Event Registration/Check-In

Check-In opens at 7:45 a.m. – Participants will receive a T-Shirt and assorted other goodies. Water will be provided on the day of the event.

Prizes - Every Participant is entered in a raffle to win a variety of prizes.

Course Description - Course starts and finishes at Brandi Fenton Park.

nEW MEMBErs

REGULAR MEMBERSaeRie on tanque veRdeLeasing Offi ce2495 N. Desert Links Dr. #67Tucson, AZ 85715Phone: (520) 329-8136Fax: (520) 329-8136Contact: Debbi GatesUnits: 91Management Company: MEB Management Services (Tucson)

caRolyn & wendell HolmesPO Box 18883Tucson, AZ 85731Phone: (520) 298-4098Contact: Carolyn HolmesUnits: 18IROC

college town tempeLeasing Offi ce950 S. Terrace Rd.Tempe, AZ 85281Phone: (480) 967-9367Fax: (480) 718-9621Contact: Kelly LarsonUnits: 135Management Company: Greystar Real Estate Partners

daRRel e. antHony10573 E. Cliffrose Ln.Florence, AZ 85132Phone: (520) 723-1999Contact: Darrel E. AnthonyUnits: 1IROC

el memoRial de don FRew apaRtmentsLeasing Offi ce11907 W. Grier Rd.Marana, AZ 85653Phone: (520) 682-2652Fax: (520) 682-3597Contact: Elizabeth “Lisa” MurrietaUnits: 18Management Company: PPEP Micro-business & Housing Development Corporation

FRiedman west Realty34975 W. Twelve Mile Rd.Farmington Hills, MI 48331Phone: (248) 324-2000Fax: (248) 246-6804Contact: Amy Blessard

la Ramona moRales apaRtmentsLeasing Offi ce550 West Union StreetBenson, AZ 85602Phone: (520) 586-2139Fax: (520) 586-7170Contact: Imelda BaldazoUnits: 31Management Company: PPEP Micro-business & Housing Development Corporation

lemon stReet noRtHLeasing Offi ce910 E. Lemon StreetTempe, AZ 85281Phone: (480) 967-9367Fax: (480) 718-9621Contact: Kelly LarsonUnits: 36Management Company: Greystar Real Estate Partners

loFts at mckinleyLeasing Offi ce809 N. 5th Ave.Phoenix, AZ 85003Phone: (602) 368-2916Fax: (602) 368-3034Contact: Nataly MartinezUnits: 60Management Company: Dunlap & Magee Property Management Inc.

oRcHaRd estatesLeasing Offi ce15380 W. Young St.Surprise, 85374Phone: (623) 584-2608Fax: (623) 584-1283Contact: Cindy GarciaUnits: 96Management Company: Celtic Property Management

ppep micRo-Business & Housing development CORPORATION806 E. 46th St.Tucson, AZ 85713Phone: (520) 806-4670Fax: (520) 806-4679Contact: Jake Herrington

tRillium noRtHLeasing Offi ce20435 N. 7th StreetPhoenix, AZ 85024Phone: (602) 688-5401Fax: (602) 688-5412Contact: Jodi GablerUnits: 274Management Company:Trillium Residential Communities

tRinity placeLeasing Offi ce6240 S. Campbell Ave.Tucson, AZ 85706Phone: (520) 495-4067Fax: (520) 495-5254Contact: Yasmin RasconUnits: 50Management Company: Celtic Property Management

ASSOCIATE MEMBERSamp towing & RecoveRy3224 S. 40th StreetPhoenix, AZ 85040Phone: (602) 437-1849Fax: (602) 437-2477Contact: Brenda CharlestonBusiness codes: Towing & Parking Enforcement

Bottom line utility solutions, inc.23015 Del Lago Dr.Suite D2Laguna Hills, CA 92653Phone: (949) 707-1311Fax: (949) 707-1325Contact: David SonkeBusiness codes: Energy Services,Water Conservation

intelligent design aiR conditioning & Heating5203 N. Isle at View Ln.Tucson, AZ 85705Phone: (520) 333-2665Contact: Andrew DobbinsBusiness codes: Air Conditioning/Heating-General Services

poo pRints sw- dsg enviRo-tecH13340 N. 44th St.#2156Phoenix, AZ 85032Phone: (602) 633-4994Contact: Allan SaboBusiness codes: Doggie Waste Bags,Pet Waste Clean up & Removal,Professional Pooper Scooper & Porter Service

stimco pRecast pRoducts263 S. Extension Rd.Mesa, AZ 85210Phone: (480) 898-8132Fax: (480) 610-2191Contact: Gannon ThielBusiness codes: Step UNITED RENOVATIONS8130 E. Cactus RoadSuite 510Scottsdale, AZ 85260Phone: (480) 265-8835Fax: (866) 333-5159Contact: Justin KruegerBusiness codes: Const. Remodeling & Repair- Restoration & Turnkey

ProVisionAl MEMBErs

Editor’s note: All applicants who are applying to be Regular or Associate members of the Arizona Multihousing Association must complete the ap-plication and pay applicable dues. � e applicant shall agree to abide by the provisions of the Articles of Incorporation, the Bylaws of the association, and by the Code of Conduct prescribed by the as-sociation.

� e applicant will then be classi� ed as a Provi-sional member. During this period, the Provisional member will have the rights and responsibilities of full membership.

Within 60 days of applying for membership, the names of the Provisional members will be pub-lished in Apartment News, and existing members will be encouraged to provide comments on the suitability of the application.

If no negative comments are received from exist-ing members within 90 days of membership ap-plication, the Provisional member will be deemed automatically approved into membership.

If any negative comments are received, the

Ethics Review Board must review the application within 120 days from the receipt of the negative comment and recommend to the Board of Direc-tors the acceptance or rejection of the application. If the Ethics Review Board does not recommend acceptance of a Provisional member, the Provi-sional member must be noti� ed and given the opportunity to request a hearing pursuant to the Bylaws.

If the directors reject an applicant, the AMA refunds all membership fees paid except for a $35 application-processing charge.

� e following Provisional members applied for a� liation in January 2013. Any AMA member in good standing can e-mail or send a letter comment-ing on the acceptability of any or all applicants seeking AMA Regular or Associate member status to the AMA Ethics Review Board. � e e-mail goes to [email protected]. � e mailing address is: Arizona Multihousing Association, Ethics Review Board, 5110 N. 44th St., Ste. L160, Phoenix, AZ 85018.

Page 16: Apartment News February 2013

14 Apartment News • February 2013

ArizonA Multihousing AssociAtion

By Judy Drickey-Prohow, Esq., The Law Offices of Scott M. Clark, P.C.

the news reporters keep reminding us, Congress

returns to session in January and will be considering a long list of legisla-tive priorities, including deficits, tax reform, and the reauthorization of the federal Violence Against Women Act (VAWA). For those who missed the notice, VAWA died last September and is on the agenda for a proposed resurrection this spring.

What is VAWA?VAWA was a federal law, first en-

acted in 1994, that provided protection under a variety of grants and statutes to persons who were victims of do-mestic violence and sexual assault. In 2005 the statute was expanded to add protections for victims of dating violence and stalking. Among other things VAWA prohibited some feder-ally assisted properties and proper-ties that accepted Section 8 voucher holders from evicting or terminating assistance for a tenant because she/he had been a victim of domestic vio-lence, sexual assault, dating violence or stalking.

In March 2011 a bipartisan group in the United States Senate intro-duced a bill reauthorizing VAWA and extending its coverage to pro-tect victims who are members of the

LGBT community, illegal immigrants and Native Americans living in tribal jurisdictions. Although the Senate passed the new proposed VAWA in April 2011, by a vote of 68-31, the House of Representatives introduced a scaled back version of the law and passed it, eliminating the provisions that had offered the new protections. Because the two versions of the law could not be reconciled in conference committee, the bill died and VAWA expired entirely in September 2012.

How Does This Differ From A.R.S. § 33-1318?

Although both the federal and state laws recognized the need to protect persons in domestic violence situations, federal and state legisla-tors took a different approach to the problems. While VAWA had many similarities to A.R.S. § 33-1318, it pro-vided different housing protections than those offered under A.R.S. § 33-1318. In some ways VAWA was nar-rower than A.R.S. § 33-1318, because A.R.S. § 33-1318 applies to all resi-dential landlord-tenant relationships in Arizona, while VAWA offered pro-tection only to persons who received assistance under certain federally as-sisted housing programs or held Sec-tion 8 vouchers.

Another difference was that under A.R.S. § 33-1318, residential land-lords must allow a person who is a victim of domestic violence to termi-

nate his/her lease early and without penalty, if the tenant can show that he/she made a police report concern-ing domestic violence that occurred within the previous thirty (30) days, or obtained an order of protection.

In contrast VAWA prohibited properties from terminating the ten-ancy or assistance of someone who was a victim because the person was a victim of domestic violence, sexual assault, dating violence or stalking. Persons who were victims of domes-tic violence and violated other lease obligations could still have their tenancies terminated, as long as the property could demonstrate that the termination did not occur because the person had been a victim of do-mestic violence.

Taken together, the laws allowed persons who were victims of domes-tic violence to opt whether to remain in their existing housing (while ex-cluding the domestic violence perpe-trator) or to terminate their lease and begin their lives in new surround-ings.

VAWA also offered greater protec-tion in some situations than A.R.S. § 33-1318, because it afforded pro-tections to some persons who were not in a current or former dating or familial relationship. For example, A.R.S. § 33-1318 limits its protections to victims of domestic violence and thus protects only persons who are related by blood or marriage, cur-rently or formerly live together, have been in a dating relationship, or have a child in common. It does not pro-tect against violence from outsiders, including stalkers or date rapists. VAWA did offer protection in those latter circumstances.

The Future of VAWAVAWA will be the subject of consid-

erable debate again this spring as the current administration has promised to promptly reintroduce a bill that was originally drafted in November 2012 to reauthorized VAWA.

Under the proposed bill, the fed-eral government would provide grants to public and non-profit enti-ties that serve victims of domestic vi-olence, sexual assault, dating violence and stalking. Those entities include police departments, groups that pro-vide support to victims of domestic

violence, rape prevention education grants, outreach groups serving chil-dren and youth, and campus educa-tional programs.

The bill also reinstates and ex-pands housing protection for victims of domestic violence, dating violence, sexual assault and stalking, includ-ing illegal immigrants, LGBT com-munities, and Native Americans on tribal lands. Among other things the proposed language offers new pro-tections for persons are “immediate family members” of the victim, so as to include persons who are in a close association that is the equivalent of a family relationship to protect victims who are living with, but not married to, an abuser.

Additional housing services are provided under a comprehensive victim-centered approach to provide transitional housing services that move individuals into permanent housing and for victims for whom emergency shelter services are un-available or insufficient.

Finally the proposed law extends VAWA coverage to nine federal pro-grams that were previously not cov-ered under former VAWA laws. The nine programs include the McKin-ney-Vento Act, which provides hous-ing for the homeless; the HOME Improvement Partnership Program; the Low Income Housing Tax Credit (LIHTC) program; and the Rural Housing Services program.

With the gridlock in Congress it is impossible to predict how and when the debate will resume on VAWA, but advocacy groups are already prepar-ing for this fight. Reporters predict that we will hear more sooner rather than later. q

Judy Drickey-Prohow is an attorney with the Law Offices of Scott M. Clark, P.C.. She can reached at 520.241.1847.

The views expressed here are general-ized advice or information. Fact-specific questions should always be referred to legal counsel. Statements and opinions expressed in these legal columns are solely those of the author or authors. This advice does not necessarily represent the views or opinions of the Arizona Multi-housing Association.

As

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Page 17: Apartment News February 2013

By Andy M. Hull, Esq., Hull, Holliday and Holliday, PLC

andlords and management companies should be ex-

tremely careful in understanding Arizona law as it relates to co-sign-ers and guaranties of contracts. This article will cover these areas as they relate to lease agreements for rental property.

Many landlords rent to residents with less than perfect credit or rental histories. However, before entering into a lease agreement, the landlord often requires another person to co-sign the contract and guaranty the obligations under it. When consid-ering to enter into a lease agreement with a co-signer, make sure that you take the following steps:

• Make sure you run a credit check

on the co-signer. If the person is mar-ried, be sure you run the credit check on both the husband and wife.

• Beware of out of state co-signers. If the lease is breached, you would be required to sue the co-signer and pursue the collection matter in an-other state.

• Make sure that both sign the lease or guaranty agreement. While faxed an computer generated signa-tures are acceptable and legal, do try

to have original signatures on any lease agreement or guaranty adden-dum.

In Arizona, both the husband and

wife must sign to make the guaran-tee enforceable. A.R.S. § 25-214(C)(2) specifi cally states that any transaction of guaranty “must be signed by both spouses to collect from their marital community property.”

Failure to obtain both signatures means that you are only allowed to collect from the signer’s separate property, if there is any.

If you use a separate written docu-ment to guaranty a lease agreement, make sure the document expressly states the length of time it is to be ef-fective and whether it applies to any extension or renewal of the original lease term.

Under the Arizona case of West-cor Co. v. Pickering, “a contract of guaranty will be strictly construed to limit the liability of the guaran-tor.” Therefore, it is very important that any guaranty agreement be care-fully drafted and worded to make the guarantor responsible for any breach.

The fi nal question is can a guaran-tor be held liable for property dam-age caused by the resident while in the rental property? Again, language should be drafted to make the guar-

antor aware of the full extent of his or her liabilities. q

Andy M. Hull is the principal of Hull, Holliday and Holliday, PLC. He can be reached at 602.230.0088.

The views expressed here are general-ized advice or information. Fact-specifi c

questions should always be referred to legal counsel. Statements and opinions expressed in these legal columns are solely those of the author or authors. This advice does not necessarily represent the views or opinions of the Arizona Multi-housing Association.

Apartment News • February 2013 15

lEgAl

Specializing in Apartments and all other aspects of sweeping throughout Metro Phoenix, Casa Grande and Tucson.

Free Estimates602-415-1506 Phoenix520-293-0400 [email protected]

P l e a s e V i s i t U s A tw w w . a z a m a . o r g

L

Co-Signers and Guaranties of Contracts

Page 18: Apartment News February 2013

EVEnts & trAinings

AMA EVENT INFORMATION & REGISTRATION

COMMITTEE MEETINGSFebruary 7SAFETY AND BENEFITS Time: 10:00 a.m.Location: AMA Offi ce

FIVE STAR COMMITTEE MEETINGTime: 10:00 a.m.Location: AMA Offi ce

February 11TRADE SHOWTime: 2:00 p.m.Location: AMA Offi ce

February 13PROJECT S.A.F.ETime: 2:00 p.m.Location: AMA Offi ce

February 15TRIBUTE AWARDSTime: 12:00 p.m.Location: AMA Offi ce

February 18BIG HEARTS FOR LITTLE HANDS COMMITTEE MEETINGTime: 3:00 p.m.Location: UMOM

February 20MEMBERSHIPTime: 9:00 a.m.Location: AMA Offi ce

February 21COMMUNICATIONS COMMITTEETime: 3:00 p.m.Location: AMA Offi ce

February 26AFFORDABLE HOUSING SUBCOMMITTEE Time: 8:00 a.m.Location: AMA Offi ce

GOVERNMENT AFFAIRSTime: 10:00 a.m.Location: AMA Offi ce

AMAPACTime: 11:00 a.m.Location: AMA Offi ce

March 13PROJECT S.A.F.ETime: 2:00 p.m.Location: AMA Offi ce

March 18BIG HEARTS FOR LITTLE HANDS COMMITTEE MEETINGTime: 3:00 p.m.Location: UMOM

March 20Membership Time: 9:00 a.m. Location: AMA Offi ce

March 22TRIBUTE AWARDS COMMITTEE Time: 12:00 p.m.Location: AMA Offi ce

March 26AFFORDABLE HOUSING SUBCOMMITTEE Time: 8:00 a.m.Location: AMA Offi ce

GOVERNMENT AFFAIRSTime: 10:00 a.m.Location: AMA Offi ce

AMAPACTime: 11:00 a.m.Location: AMA Offi ce

VALLEY EVENTSMarch 21PHOENIX REVERSE TRADE SHOWTime: 3:00 p.m.Loaction: El Zaribah Shriner Auditorium, 552 North 40th Street, Phoenix, AZ 85008

April 11ASSOCIATE MEMBERS COUNCIL (AMC) – Phoenix Time: 3:00 p.m. Location: Chuparosas, 2222 S. Dobson Road, Chandler, AZ 85286

April 17PHOENIX DINNER MEETINGTime: 5:00 p.m.Location: El Zaribah Shriner Auditorium, 552 North 40th Street, Phoenix AZ 85008Registration: $59 for members before April 12; After April 12, late registration is $79

For more information please contact James Tunnell at 602-296-6212 or by email

[email protected]

TUCSON EVENTSFebruary 5AMC TUCSON MEETINGS Time: 12:00 p.m. Location: Orange Grove Apartment Homes

February 15, March 15INDEPENDENT RENTAL OWNERS COUNCILTime: 11:00 a.m.-1:00 p.m.Location: Tucson AMA Offi ce

February 19CAREER FAIRProperty Management Career FairTime: 7:00 a.m. - 2:00 p.m.Location: Viscount Suites Hotel

April 25TUCSON DINNER MEETINGTime: 5:00 p.m.Location: Doubletree Tucson Reid

Park, 445 S. Alvernon Way, Tucson, AZ 85711Registration: $49 for members. Late registration is $69.

For more

information on

Phoenix events,

please contact

Michelle Rill at

602-296-6205 or

by email at

[email protected]

For more information

on

Tucson events,

please contact:

Joanna Grassinger,

520-343-0643 or

[email protected].

16 Apartment News • February 2013

Event Fee UpdateThis year the AMA has instituted a new policy for

late registration pricing. Our regular pricing for Dinner Meeting registration will be

$59.00 in Phoenix and $49.00 in Tucson. If you wish to attend and cannot reserve space by

the Friday prior to the event, a late charge of $20.00 per ticket will apply. This price increase is due to the

added charges the venues pass along to the AMA. Please register early for each event!

VALLEYAMA OFFICE ** NEW ** 818 N. 1st StreetPhoenix, AZ 85004

MOUNTAIN PRESERVE RECEPTION CENTER 1431 East Dunlap Ave. Phoenix, AZ 85020

RED MOUNTAIN VILLAS815 N. 52nd St. Phoenix, AZ 85008

TUCSONAMA OFFICE1001 N. Alvernon Way, Suite 101Tucson, AZ 85711

DOUBLETREE HOTEL TUCSONAT REID PARK445 N. Alvernon WayTucson, AZ 85711

RANDOLF GOLF COURSE CLUBHOUSE600 S. Alvernon WayTucson, AZ 85711

FLAGSTAFFLITTLE AMERICA HOTEL2515 E. Butler Ave.Flagstaff, AZ 86004

AMA EVENT & SEMINAR LOCATIONS

Page 19: Apartment News February 2013

EVEnts & trAinings

Apartment News • February 2013 17

EVEnts & trAinings

The latest information about aMa activities, including on-line registration for events and classes, is available around-the-clock on the aMa Web site, www.azama.org. Or call the aMa offi ce at 602-296-6200 or 800-326-6403.

AMA Phoenix Training Opportunities

JUMP START TRAINING This two day course will provide insight into what it takes to become a successful Apartment Leasing Consultant or Apart-ment Maintenance Technician. DAY ONE is geared toward both the office and maintenance staff covering Property Management 101, Fair Housing and Cus-tomer Service. DAY TWO splits the office and maintenance staff into two groups. Leasing Consultant training will cover as-pects of Phone Techniques and Leasing Dynamics. A general maintenance review focused on plumbing, pools, electrical, HVAC, roofs, appliance repair and many more topics are covered on day two for those interested in the maintenance field. Turn your excellent customer service and maintenance skills into a highly reward-ing career in the multihousing industry! Been in the industry for a few years? This course is a great refresher for anyone to sharpen their skills!!

February 11 & 12April 8 & 9June 10 & 11September 16 & 17November 11 & 12Time: 10 a.m.-4 p.m.Cost: $99 per attendeeLocation: AMA Offi ce, 818 N. 1st St., Phoenix 85004

FAIR HOUSING For rental property owners and manag-ers, understanding and complying with fair housing laws and the American with Disabilities Act (ADA) is more important than ever. This interactive course will pro-vide an overview of fair housing and ADA law and investigative procedures. This course is taught by an AMA attorney. Fair Housing Real Estate CECs pending.

February 14May 22 August 8Time: 9 a.m.-12 p.m.Cost: $29 for members, $49 for non-membersLocation: AMA Offi ce, 818 N. 1st St., Phoenix 85004

CPR & FIRST AID CERTIFICATION With pool season right around the corner, it is important for your on-site staff to know how to recognize and handle an emergency situation until paramedics arrive. Those who successfully complete this course will earn a two year CPR & First Aid completion card and Arizona state certification. A breakfast and light lunch will be provided. This class will be instructed by Horizon Safety Training. **THIS CLASS HAS AN ATTENDANCE MAXIMUM OF 20**

March 12 April 16 Time: 8:30 a.m.-2 p.m.Cost: $69 for members, $99 for non-membersLocation: AMA Offi ce, 818 N. 1st St., Phoenix 85004

AZ LANDLORD TENANT SEMINAR Knowing how to use and comply with state law that governs all rental hous-ing operations can save time, make you money, and minimize legal difficulties. This is a must for any property owner, community manager and leasing agent. You will review the revised law, which outlines the rights and responsibilities for both landlords and renters. Time will be allocated for audience questions and an-swers. This class will be instructed by an AMA attorney. Fair Housing Real Estate CECs pending.

March 14September 19Time: 9 a.m.-12 p.m.Cost: $29 for members, $49 for non-membersLocation: AMA Offi ce, 818 N. 1st St., Phoenix 85004

CERTIFIED APARTMENT MANAGER (CAM) The on-site manager is a vital link between apartment residents and the community owners and investors. This designation program, recognized by the National Apartment Association (NAA), includes: Management of Residential Issues, Legal Responsibilities, Human Resource Management, Fair Housing, Property Maintenance for Managers, Risk Management, Financial Management, and the Community Analysis project. The final exam is taken online and all graduates are listed in the NAA’s Units magazine. This program is a total of six (6) days, three in March and three in April and attendance for all classes is manda-tory. Real Estate Credits pending.

March 26, 27, & 28April 23, 24, & 25Time: 9 a.m.-5 p.m.Cost: $825 for members, $1,075 for non-membersLocation: AMA Offi ce, 818 N. 1st St., Phoenix 85004

AMA Tucson Education Opportunities

BED BUGSBed Bugs have become more and more of an issue across the nation. Join the AMA as we take the next step in discuss-ing the newest Bed Bug Legislation, li-ability issues, and treatment procedures. Learn the best tactics to aid in the fight against these pests. A panel of experts will share their knowledge on the topic and a Question and Answer session will follow. Real Estate Credits pending.

February 12Time: 9 a.m.-1 p.m.Cost: $69 for members, $89 for non-membersLocation: Tucson AMA Offi ce1001 N. Alvernon Way Ste. 101, Tucson

BED BUGSBed Bugs have become more and more of an issue across the nation. Join the AMA as we take the next step in discuss-ing the newest Bed Bug Legislation, li-ability issues, and treatment procedures. Learn the best tactics to aid in the fight against these pests. A panel of experts will share their knowledge on the topic and a Question and Answer session will follow. Real Estate Credits pending.

February 12Time: 9 a.m.-1 p.m.Cost: $69 for members, $89 for non-membersLocation: Tucson AMA Offi ce1001 N. Alvernon Way Ste. 101, Tucson

INTRODUCTION TO PROPERTY MANAGEMENT – LEASING JUMPSTART CLASSThis class serves as an in-depth introduc-tion to the property management/multi-housing industry for new and prospective employees. With AMA Tucson’s Job Fair held in February, this is a great way to bring new employees up to speed or to ask prospects to attend before commit-ting to a new position. Real Estate Cred-its pending.

March 5Time: 8:30 a.m.-12:30 p.m.Cost: $69 for members and non-membersLocation: Tucson AMA Offi ce1001 N. Alvernon Way Ste. 101, Tucson

CUSTOMER SERVICEExplore techniques for handling angry customers and unlock the secrets to discovering your own customer service magic. If you want to tap into your true potential, you must find the customer ser-vice secrets that are just the right fit for your particular business.Also, learn about the power of humor and why some of the biggest companies today also employ fun as an organiza-tional strategy. Have fun and strengthen your customer service DNA. Real Estate Credits pending.

April 9Time: 9 a.m.-12 p.m.Cost: $49 for members, $69 for non-membersLocation: Tucson AMA Offi ce1001 N. Alvernon Way Ste. 101, Tucson

Training Opportunities

Page 20: Apartment News February 2013

PRODUCTS & SERVICES GUIDEThe AMA suggests that members using services listed in the Products & Services Guide request proof of workers’ compensation insurance and contractor’s license prior to contracting work.

Reader notice: Under Arizona law, all residential and commercial contractors are required to be licensed by the state unless they fall under the handyman exemption for projects which require no building permit and are less than $750 for the total contract price. For more information or to verify the license status of an Arizona contractor, call 602-542-1525 or 888-271-9286 (toll-free outside Maricopa County) or visit www.rc.state.az.us.

24 HR RestoRation (FiRe, Flood etc.)Adanac Enterprises Corp.Statewide* . . . . . . . . . . . . . . . . (623) 266-2761Arizona Fire & Water Restoration, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 775-8000ATIStatewide* . . . . . . . . . . . . . . . . (623) 434-9445ATI (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400Belfor USA GroupStatewide* . . . . . . . . . . . . . . . . (623) 434-3333Belfor USA Group (Tucson)Statewide* . . . . . . . . . . . . . . . . (520) 408-6900BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Capstone Group LLCMetro Phoenix . . . . . . . . . . . . . (480) 970-5424Checks RestorationStatewide* . . . . . . . . . . . . . . . . (480) 619-2868Coit Cleaning & Restoration ServicesStatewide* . . . . . . . . . . . . . . . . (480) 967-1988Concierge Contractors, Inc.Nationwide. . . . . . . . . . . . . . . . (623) 247-0000Desert Dry RestorationValleywide* . . . . . . . . . . . . . . . (602) 765-6162Disaster Restoration, LLCMetro Phoenix . . . . . . . . . . . . . (602) 251-2300Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091Finocchiaro Construction LLCMetro Phoenix . . . . . . . . . . . . . (602) 971-0337First Choice Restoration, IncMetro PHX & Metro Tucson. . . (480) 981-1131Interstate RestorationNationwide* . . . . . . . . . . . . . . . (602) 714-7290Kowalski Construction, Inc.Metro PHX* & Metro Tucson* . (602) 944-2645Pinnacle RestorationStatewide* . . . . . . . . . . . . . . . . (480) 988-5304Pinnacle Restoration (Tucson)Metro Tucson* . . . . . . . . . . . . . (520) 293-2770Service Master Fire & Water RecoveryTucson & Surrounding Area . . . (520) 885-5008Servpro of Gilbert and Chandler SouthMetro Phoenix* . . . . . . . . . . . . (480) 558-7620Titan Restoration Of Tucson, IncMetro Tucson* . . . . . . . . . . . . . (520) 888-4826

access contRolSafeguardStatewide* . . . . . . . . . . . . . . . . (480) 609-6200Integrated Protective Systems, IncMetro Phoenix* . . . . . . . . . . . . (623) 587-1244SchlageStatewide . . . . . . . . . . . . . . . . . (512) 563-1977Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

adveRtisingApartment FinderTucson* . . . . . . . . . . . . . . . . . . (520) 887-8500Apartment Guide-PhoenixValleywide . . . . . . . . . . . . . . . . (602) 484-0894Apartments.com/Republic MediaTucson . . . . . . . . . . . . . . . . . . . (602) 444-8916Apartments.com/Tucson NewspapersTucson* & Surrounding Area* . (520) 573-4581Arizona Housing Solutions LLCStatewide . . . . . . . . . . . . . . . . . (520) 505-4462For Rent Media Solutions (Phoenix)Metro Phoenix* . . . . . . . . . . . . (602) 277-8797For Rent Media Solutions (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 577-9600Move.comNationwide* . . . . . . . . . . . . . . . (800) 978-7368ParaRentar.comMetro Phoenix* . . . . . . . . . . . . (602) 277-8797Rent.com, an eBay companyNationwide* . . . . . . . . . . . . . . . (310) 264-3670RentbitsMetro Phoenix* . . . . . . . . . . . . (303) 640-3160Tucson Apartment GuideTucson . . . . . . . . . . . . . . . . . . . (520) 584-0088WebListers LLCNationwide* . . . . . . . . . . . . . . . (800) 784-2155

adveRtising analysis & tRainingLeaseHawkAZ*, CO* & UT* . . . . . . . . . . (800) 485-84304Occupancy Solutions LLCNationwide* . . . . . . . . . . . . . . . (800) 865-0948

adveRtising specialties & pRemiums2incent Concept PromotionsNationwide* . . . . . . . . . . . . . . . (623) 249-7760Brown and Bigelow - Snyder PromoNationwide* . . . . . . . . . . . . . . . (602) 265-8818Tortuga PromotionsNationwide* . . . . . . . . . . . . . . . (480) 966-9076

aiR conditioning/Heating systems,paRts & supplies

RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376

aiR conditioning/Heating-centRalseRvices

R.T. Brown Mechanical Inc.Statewide* . . . . . . . . . . . . . . . . (480) 964-3807RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Tucson Appliance Company/Tucson Heating & Cooling/Tucson FurnitureTucson* & Surrounding Area* . (520) 881-1207

aiR conditioning/Heating-centRal system

ACS Air Conditioning ServicesTucson* & Surrounding Area* . (520) 696-1800AirePros Air Conditioning & Heating Inc.Metro Phoenix*,Statewide* . . . (623) 547-5992Badger Heating/CoolingValleywide . . . . . . . . . . . . . . . . (480) 855-1671

aiR conditioning/Heating-geneRalseRvices

Alliance Plumbing Service & RepairPhoenix. . . . . . . . . . . . . . . . . . . (480) 633-3020Archie’s HVAC & ElectricValleywide* . . . . . . . . . . . . . . . (480) 921-8350Arizona Comfort Solutions/West Coast Plumbing & AirMetro Phoenix* . . . . . . . . . . . . (623) 780-4550

Dal Air Conditioning & Heating, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 969-0259DP Air CorporationMetro Tucson* . . . . . . . . . . . . . (520) 622-3241F and I Heating & Air ConditioningMetro Phoenix* . . . . . . . . . . . . (602) 218-8813Intelligent Design Air Conditioning & HeatingMetro Tucson* . . . . . . . . . . . . . (520) 333-2665R.T. Brown Mechanical Inc.Statewide* . . . . . . . . . . . . . . . . (480) 964-3807RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Sunstate Mechanical ServicesStatewide* . . . . . . . . . . . . . . . . (480) 998-9620Tucson Appliance Company/Tucson Heating & Cooling/Tucson FurnitureTucson* & Surrounding Area* . (520) 881-1207Two Seasons Heating and CoolingValleywide* . . . . . . . . . . . . . . . (623) 935-0640

alaRm systemsLynx AlarmMetro Phoenix . . . . . . . . . . . . . (480) 840-6030SafeguardStatewide* . . . . . . . . . . . . . . . . (480) 609-6200Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

answeRing seRvicesCallMaXNationwide* . . . . . . . . . . . . . . . (866) 301-6420IndatusNationwide. . . . . . . . . . . . . . . . (800) 727-4246

appliance paRtsAllstate ApplianceMetro Phoenix . . . . . . . . . . . . . (602) 252-6507

appliance salesAppliance Warehouse of America, Inc.Nationwide* . . . . . . . . . . . . . . . (602) 722-4017Coinmach Service Corp.Nationwide* . . . . . . . . . . . . . . . (602) 722-6959Lowe’s Inc.Nationwide* . . . . . . . . . . . . . . . (623) 414-0920Macgray Intelligent Laundry SystemsNationwide* . . . . . . . . . . . . . . . (602) 279-3399Macgray Intelligent Laundry Systems (Tucson)Nationwide* . . . . . . . . . . . . . . . (800) 622-4729The Home Depot Appliance SalesNationwide* . . . . . . . . . . . . . . . (480) 797-7041 The Home Depot (Tucson) Appliance SalesMetro Tucson* . . . . . . . . . . . . . (520) 309-9756Tucson Appliance Company/Tucson Heating & Cooling/Tucson FurnitureTucson* & Surrounding Area* . (520) 881-1207Two Seasons Heating and CoolingValleywide* . . . . . . . . . . . . . . . (623) 935-0640Westar Kitchen and BathStatewide . . . . . . . . . . . . . . . . . (602) 271-0100

appliance sales, Rentals, seRvice &paRts

Appliance Parts CompanyStatewide* . . . . . . . . . . . . . . . . (480) 755-0006Appliance Warehouse of America, Inc.Nationwide* . . . . . . . . . . . . . . . (602) 722-4017Azuma LeasingNationwide* . . . . . . . . . . . . . . . (800) 707-1188Coinmach Service Corp.Nationwide* . . . . . . . . . . . . . . . (602) 722-6959General Electric CompanyInternational* . . . . . . . . . . . . . . (480) 367-2900Macgray Intelligent Laundry SystemsNationwide* . . . . . . . . . . . . . . . (602) 279-3399Macgray Intelligent Laundry Systems (Tucson)Nationwide* . . . . . . . . . . . . . . . (800) 622-4729R & B Wholesale DistributorsStatewide* . . . . . . . . . . . . . . . . (602) 272-1200The Home DepotNationwide* . . . . . . . . . . . . . . . (480) 797-7041The Home Depot (Tucson)Metro Tucson* . . . . . . . . . . . . . (520) 309-9756Tucson Appliance Company/Tucson Heating & Cooling/Tucson FurnitureTucson* & Surrounding Area* . (520) 881-1207Two Seasons Heating and CoolingValleywide* . . . . . . . . . . . . . . . (623) 935-0640

apt. & leasing oFFice Remodel & designEagle Valley Construction, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 730-0594

apt. FiRe/wateR damage RestoRation &RepaiR

Adanac Enterprises Corp.Statewide* . . . . . . . . . . . . . . . . (623) 266-2761Arizona Fire & Water Restoration, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 775-8000ATIStatewide* . . . . . . . . . . . . . . . . (623) 434-9445ATI (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Pinnacle RestorationStatewide* . . . . . . . . . . . . . . . . (480) 988-5304Spray Systems EnvironmentalAZ*, CA* & NV*. . . . . . . . . . . . (480) 967-8300

aspHalt & paving, paRking lot &dRiveway svs/sweep

Ace Asphalt of Arizona, Inc. (Phoenix)Southwest U.S.* . . . . . . . . . . . . (602) 243-4100Ace Asphalt of Arizona, Inc. (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 747-7700American Asphalt Paving and SealcoatingStatewide* . . . . . . . . . . . . . . . . (602) 256-7376Arizona Pavement ManagementMetro Phoenix* . . . . . . . . . . . . (877) 384-2280Asphalt Technologies / KFM Striping and Curb CompanyValleywide* . . . . . . . . . . . . . . . (602) 462-9114Bates Paving & Sealing, Inc.Statewide* . . . . . . . . . . . . . . . . (520) 741-2100Cactus AsphaltStatewide* . . . . . . . . . . . . . . . . (602) 370-3363Jeeper’s & Associates, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 996-1288M.R. Tanner Paving and MaintenanceStatewide . . . . . . . . . . . . . . . . . (480) 633-8500Performance Paving & Sealing, LLCMetro Phoenix* . . . . . . . . . . . . (480) 816-5305

Regional Pavement MaintenanceTucson* & Surrounding Area* . (480) 963-3416Statewide Asphalt LLCStatewide* . . . . . . . . . . . . . . . . (480) 659-1828Sunland Asphalt - PhoenixPhoenix*. . . . . . . . . . . . . . . . . . (602) 288-5000

associationArizona Multihousing AssociationStatewide* . . . . . . . . . . . . . . . . (602) 296-6200

attoRneysAndrew Hull, AttorneyValleywide* . . . . . . . . . . . . . . . (602) 230-0088Burton Lippman Law Group, P.C.Statewide* . . . . . . . . . . . . . . . . (520) 762-4036Dwight W. Connely, Attorney at LawTucson . . . . . . . . . . . . . . . . . . . (520) 325-5777J. Mark Heldenbrand, P.CValleywide* & Tucson* . . . . . . (602) 254-3400King & Frisch, P.C.Tucson* & Surrounding Area* . (520) 790-4061Koglmeier Law Group, PLCStatewide* . . . . . . . . . . . . . . . . (480) 962-5353Law Offices of James H. Hays, PLCMetro Phoenix* . . . . . . . . . . . . (480) 655-1600Law Offices of Scott M. Clark, P.C.Statewide . . . . . . . . . . . . . . . . . (602) 957-7877Lotzar Law Firm, P.C.Nationwide. . . . . . . . . . . . . . . . (480) 905-0300Wayne L. Gardner, Attorney PLCStatewide* . . . . . . . . . . . . . . . . (480) 655-7440Williams, Zinman and Parham P.C.Maricopa County* . . . . . . . . . . (480) 994-4732

automatic gates & access contRolAutomatic Gate Systems, Inc.Metro Phoenix . . . . . . . . . . . . . (602) 267-7778Guardian Gate ServicesStatewide* . . . . . . . . . . . . . . . . (480) 629-4472

BackFlow pRevention-ceRtiFied testingAffordable Fire and Safety LLCMetro Phoenix* . . . . . . . . . . . . (480) 507-2850Metro Fire EquipmentStatewide* . . . . . . . . . . . . . . . . (480) 464-0509RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

Balcony & walking deck RepaiR &ResuRFacing

Arizona Foam & Spray, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 834-8176BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Eagle Valley Construction, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 730-0594

Balcony & walkway deck wateRpRooFing & RestoRation

Arizona Foam & Spray, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 834-8176BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Central Valley SpecialtiesStatewide* . . . . . . . . . . . . . . . . (602) 437-2046

BatH tuBsAlliance Refinishing, LLCStatewide* . . . . . . . . . . . . . . . . (623) 249-2573Apartments Resurfacing Inc.Valleywide* . . . . . . . . . . . . . . . (602) 468-0739Get a Grip (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 742-2228RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

BatHRoom Renovations & counteRtopRepaiR/ReFinisH

Alliance Refinishing, LLCStatewide* . . . . . . . . . . . . . . . . (623) 249-2573Apartments Resurfacing Inc.Valleywide* . . . . . . . . . . . . . . . (602) 468-0739Arizona Royal Granite & Remodeling, LLCStatewide . . . . . . . . . . . . . . . . . (602) 405-5558Wilkinson Floor Covering, Inc.Metro Phoenix* . . . . . . . . . . . . (602) 438-2663

BeddingBedmartMetro Tucson* . . . . . . . . . . . . . (520) 887-7039

Bee contRolCity Wide Pest Control, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 944-0099KY-KO Pest Prevention, Inc.Metro Phoenix* . . . . . . . . . . . . (480) 964-8900

Bicycle RacksExterior SystemsStatewide* . . . . . . . . . . . . . . . . (480) 990-3909

Bio HazaRd cleaningBluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Desert Dry RestorationValleywide* . . . . . . . . . . . . . . . (602) 765-6162Disaster Restoration, LLCMetro Phoenix . . . . . . . . . . . . . (602) 251-2300Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091Servpro of Gilbert and Chandler SouthMetro Phoenix* . . . . . . . . . . . . (480) 558-7620

Bio-HazaRdous waste decontaminationATIStatewide* . . . . . . . . . . . . . . . . (623) 434-9445ATI (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091

Bldg. inteRioR & exteRioR Renovation &design

Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091In Design InteriorsValleywide* . . . . . . . . . . . . . . . (602) 330-2150

BoileR & pump seRvicesArmor Plumbing & BoilerMetro PHX* & Metro Tucson* . (480) 782-9324Benrich Service Co., Inc.Valleywide* . . . . . . . . . . . . . . . (480) 835-8220RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Sunstate Mechanical ServicesStatewide* . . . . . . . . . . . . . . . . (480) 998-9620

Building mateRialsDogwood Building SupplyNationwide. . . . . . . . . . . . . . . . (336) 650-9724

caBinet RepaiRs, dooRs & dRaweRsContact at Once!Statewide . . . . . . . . . . . . . . . . . (678) 909-0135Cutting Edge Foil FinishesMetro Phoenix* . . . . . . . . . . . . (602) 442-4400Shepherd & Sons CabinetsStatewide . . . . . . . . . . . . . . . . . (602) 750-4499SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

caBinet sales & installationAmerican Renolit, CorpNationwide. . . . . . . . . . . . . . . . (856) 467-3800Copperstate Cabinets LLCMetro Tucson . . . . . . . . . . . . . . (520) 777-3331The Home DepotNationwide* . . . . . . . . . . . . . . . (480) 797-7041The Home Depot (Tucson)Metro Tucson* . . . . . . . . . . . . . (520) 309-9756

caBle tvCox Communications (Phoenix)Valleywide* . . . . . . . . . . . . . . . (623) 328-3805Cox Communications (Tucson)Tucson* & Surrounding Area* . (520) 629-8414

caRpet cleaning/RestoRationAmericare Carpet Upholstery & Tile CleaningMetro Tucson* . . . . . . . . . . . . . (520) 579-9072Arizona Carpet CareValleywide* . . . . . . . . . . . . . . . (602) 604-8331Extreme Carpet Care LLCMetro Phoenix . . . . . . . . . . . . . (480) 633-7176Fosters Carpet Care and RepairMetro PHX & Metro Tucson. . . (480) 497-8617Gaylord Restoration Inc.Metro Phoenix* . . . . . . . . . . . . (480) 539-2696Palm Valley Carpet Cleaning, LLCMetro Phoenix* . . . . . . . . . . . . (323) 627-2582Pride Carpet and Upholstery CleaningValleywide* . . . . . . . . . . . . . . . (602) 843-3200Rite-Way CarpetValleywide* . . . . . . . . . . . . . . . (602) 685-0112Signature West Carpet CleaningMetro Phoenix . . . . . . . . . . . . . (480) 830-9617Southern Shine Carpet CleaningMetro Phoenix* . . . . . . . . . . . . (623) 696-7299Venturi Restoration & CleanValleywide* . . . . . . . . . . . . . . . (480) 820-5555

caRpet, FlooR coveRing & patio gRassBrown SalesStatewide . . . . . . . . . . . . . . . . . (602) 914-4579Carpeturn.comMetro PHX* & Metro Tucson* . (855) 889-6200Criterion BrockValleywide* . . . . . . . . . . . . . . . (602) 469-9395Criterion Brock (Tucson)Tucson* & Surrounding Area* . (520) 790-0740Desert Floors, Inc.Tucson . . . . . . . . . . . . . . . . . . . (520) 918-1022Distinctive Carpets, Inc.Statewide* . . . . . . . . . . . . . . . . (520) 745-2600J.R McDade Flooring (Phoenix)Valleywide* . . . . . . . . . . . . . . . (602) 258-7219J.R McDade Flooring (Tucson)Metro PHX & Metro Tucson. . . (520) 294-9911One Source InteriorsValleywide* . . . . . . . . . . . . . . . (602) 903-2545Puckett’s FlooringStatewide* . . . . . . . . . . . . . . . . (480) 990-8191Redi Carpet - ArizonaMetro PHX & Flagstaff* . . . . . . (480) 350-9615Redi Carpet -TucsonTucson* & Surrounding Area* . (520) 884-5556Wilkinson Floor Covering, Inc.Metro Phoenix* . . . . . . . . . . . . (602) 438-2663

caRpoRt RepaiR seRvicesDiamondback Carport Repair, Inc.PHX & Tucson Areas* . . . . . . . (602) 494-1556SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

cctvIntegrated Protective Systems, IncMetro Phoenix* . . . . . . . . . . . . (623) 587-1244Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

ceRamic tile & BatHSunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

cHilleR seRvicesDP Air CorporationMetro Tucson* . . . . . . . . . . . . . (520) 622-3241RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Sunstate Mechanical ServicesStatewide* . . . . . . . . . . . . . . . . (480) 998-9620

cleaning seRvices - BioHazaRdBluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Spray Systems EnvironmentalAZ*, CA* & NV*. . . . . . . . . . . . (480) 967-8300

cleaning, JanitoRial & maintenanceseRvices

Gaylord Restoration Inc.Metro Phoenix* . . . . . . . . . . . . (480) 539-2696Genie ServicesValleywide* . . . . . . . . . . . . . . . (623) 582-6111Madeline’s Meticulous, The Cleaning Specialists Valleywide* . . . . . . . . . . . . . . . (480) 659-9141

coin opeRated laundRyExcalibur Laundries, IncStatewide* . . . . . . . . . . . . . . . . (714) 437-9000WASH Multifamily Laundry SystemsMetro PHX* & Metro Tucson* . (800) 421-6897

collection agenciesBetter NOINationwide. . . . . . . . . . . . . . . . (888) 219-9105National Credit Systems, Inc.Nationwide* . . . . . . . . . . . . . . . (800) 515-4375Rent Recovery SolutionsMetro PHX & Metro Tucson. . . (800) 335-0119ResidentcheckNationwide. . . . . . . . . . . . . . . . (972) 404-0808U.S. Collections West, Inc.Nationwide* . . . . . . . . . . . . . . . (602) 995-3494Wakefield and Associates, Inc.Nationwide* . . . . . . . . . . . . . . . (303) 537-2900

collectionsJ. Mark Heldenbrand, P.C.Valleywide* & Tucson* . . . . . . (602) 254-3400

commeRcial & Home BuildingRestoRation

BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Cheuvront ConstructionValleywide* . . . . . . . . . . . . . . . (602) 770-7733

commeRcial moRtgage BankeRCentennial Mortgage, Inc.Nationwide* . . . . . . . . . . . . . . . (480) 621-8132Legacy Capital Advisors, LLC.Nationwide* . . . . . . . . . . . . . . . (602) 926-7426Washington FederalMetro Phoenix* . . . . . . . . . . . . (602) 553-7434

commeRcial moRtgage lendeRLove FundingNationwide. . . . . . . . . . . . . . . . (202) 887-0435

concRete & masonRy RepaiRRainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

concRete coatingsCentral Valley SpecialtiesStatewide* . . . . . . . . . . . . . . . . (602) 437-2046SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427WestcoatStatewide . . . . . . . . . . . . . . . . . (800) 250-4519

concRete sidewalk gRindingSunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

const. Remodeling & RepaiR-RestoRation & tuRnkey

Arizona Fire & Water Restoration, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 775-8000Berlin Precision Construction Inc.Metro Phoenix . . . . . . . . . . . . . (480) 252-4017Diamondback Neighborhood Services, LLCMetro Phoenix* . . . . . . . . . . . . (480) 682-4205Faith RestorationMetro Phoenix* . . . . . . . . . . . . (480) 813-5619Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091Genie ServicesValleywide* . . . . . . . . . . . . . . . (623) 582-6111Kowalski Construction, Inc.Metro PHX* & Metro Tucson* . (602) 944-2645Pinnacle RestorationStatewide* . . . . . . . . . . . . . . . . (480) 988-5304Praxis Construction GroupStatewide* . . . . . . . . . . . . . . . . (800) 709-3347S.M.D. Remodeling, LLCMetro Phoenix* . . . . . . . . . . . . (602) 348-7989SOS Builders, LLCStatewide* . . . . . . . . . . . . . . . . (602) 266-5855SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427Titan Restoration Of Tucson, IncMetro Tucson* . . . . . . . . . . . . . (520) 888-4826United RenovationsMetro Phoenix . . . . . . . . . . . . . (480) 265-8835

coRpoRate HousingOakwood Corporate Housing (Tempe)Worldwide* . . . . . . . . . . . . . . . (480) 894-9575

counteRtop & caBinets-newArizona Royal Granite & Remodeling, LLCStatewide . . . . . . . . . . . . . . . . . (602) 405-5558

counteRtop RepaiR and ReFinisHingAlliance Refinishing, LLCStatewide* . . . . . . . . . . . . . . . . (623) 249-2573Apartments Resurfacing Inc.Valleywide* . . . . . . . . . . . . . . . (602) 468-0739Get A Grip Resurfacing of ArizonaValleywide* . . . . . . . . . . . . . . . (480) 784-4747Wilkinson Floor Covering, IncMetro Phoenix* . . . . . . . . . . . . (602) 438-2663

cRedit-Rental HistoRy dataExperian Rent BureauNationwide* . . . . . . . . . . . . . . . (310) 347-8126

cRime scene cleaningBio-OneStatewide* . . . . . . . . . . . . . . . . (602) 770-4972BioPro, LLCStatewide* . . . . . . . . . . . . . . . . (602) 234-6856Capstone Group LLCMetro Phoenix . . . . . . . . . . . . . (480) 970-5424Desert Dry RestorationValleywide* . . . . . . . . . . . . . . . (602) 765-6162Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091Spray Systems EnvironmentalAZ*, CA* & NV*. . . . . . . . . . . . (480) 967-8300

deck ResuRFacingArizona Foam & Spray, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 834-8176BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

deck ResuRFacing, Replacement &RepaiR

BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Hill Brothers Chemical Co.Statewide . . . . . . . . . . . . . . . . . (623) 879-9210

18 Apartment News • February 2013

Page 21: Apartment News February 2013

*Indicates company also provides goods and services to investors and owners of smaller rental properties (Regular members with fewer than 100 units).

Apartment News • February 2013 19

developeRKitchell Development CompanyPhoenix. . . . . . . . . . . . . . . . . . . (602) 631-6177

doggie waste BagsPoo Prints SW- DSG Enviro-TechStatewide* . . . . . . . . . . . . . . . . (602) 633-4994

dooRsSunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

dRug laB Remediation & clean upSpray Systems EnvironmentalAZ*, CA* & NV*. . . . . . . . . . . . (480) 967-8300

dRywall seRvicesAW Drywall Services LLCValleywide* . . . . . . . . . . . . . . . (602) 376-4456Genie ServicesValleywide* . . . . . . . . . . . . . . . (623) 582-6111RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

dRywell dRainage systemsRainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Storm Water Pros, LLCStatewide* . . . . . . . . . . . . . . . . (480) 620-2517Torrent ResourcesStatewide* . . . . . . . . . . . . . . . . (602) 268-0785

electRical & ligHting contRactoRs &seRvices

Archie’s HVAC & ElectricValleywide* . . . . . . . . . . . . . . . (480) 921-8350Bert’s Electric & PlumbingTucson* & Surrounding Area* . (520) 791-7800Digital LogicStatewide* . . . . . . . . . . . . . . . . (602) 694-0500Harmon Electric, Inc.Statewide* . . . . . . . . . . . . . . . . (623) 879-0010Haskins Electric LLCMetro Phoenix . . . . . . . . . . . . . (623) 937-3999Kowalski ElectricalStatewide* . . . . . . . . . . . . . . . . (602) 944-2645SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427TAP and Sons Electric, Inc.Metro Phoenix . . . . . . . . . . . . . (480) 507-2900Valley Wide ElectricValleywide* . . . . . . . . . . . . . . . (623) 587-0802

electRical, plumBing, ac contRactoRsExpressStatewide* . . . . . . . . . . . . . . . . (480) 834-0822Harmon Electric, Inc.Statewide* . . . . . . . . . . . . . . . . (623) 879-0010RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376TAP and Sons Electric, Inc.Metro Phoenix . . . . . . . . . . . . . (480) 507-2900

electRic veHicle cHaRging stationsVERDEKNationwide. . . . . . . . . . . . . . . . (770) 401-2120

electRonic payment pRocessingRentPaymentNationwide. . . . . . . . . . . . . . . . (866) 289-5977

emBRoideRy & silkscReenInternational Corporate ApparelNationwide* . . . . . . . . . . . . . . . (520) 293-6790Koalaty Embroidery Inc.Nationwide* . . . . . . . . . . . . . . . (602) 926-1600Tortuga PromotionsNationwide* . . . . . . . . . . . . . . . (480) 966-9076

emeRgency seRvicesATIStatewide* . . . . . . . . . . . . . . . . (623) 434-9445ATI (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Desert Dry RestorationValleywide* . . . . . . . . . . . . . . . (602) 765-6162Rapid Response Services LLCMetro Phoenix . . . . . . . . . . . . . (480) 833-0224Valley Protective Services, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 777-0003

employment & BackgRound scReeningCrimshield, IncNationwide. . . . . . . . . . . . . . . . (888) 422-2547

employment seRvicesAAA Apartment StaffingValleywide* . . . . . . . . . . . . . . . (602) 840-0258ALLSTAFF Services, Inc.™ (HQ)Statewide . . . . . . . . . . . . . . . . . (602) 277-3381ALLSTAFF Services, Inc.™ (Tucson)Statewide . . . . . . . . . . . . . . . . . (520) 296-1666ApartmentJobs.comNationwide* . . . . . . . . . . . . . . . (877) 682-6200BG StaffingMetro Phoenix . . . . . . . . . . . . . (602) 385-1092Career Strategies, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 955-5811DORADO PersonnelTucson* & Surrounding Area* . (520) 323-3350Renoir Staffing, LLCMetro Phoenix . . . . . . . . . . . . . (800) 573-6647

eneRgy seRvicesBottom Line Utility Solutions, Inc.Nationwide. . . . . . . . . . . . . . . . (949) 707-1311Promise EnergyNationwide. . . . . . . . . . . . . . . . (800) 282-2000

exeRcise equipmentAbove & Beyond Fitness Repair, LLCValleywide* . . . . . . . . . . . . . . . (480) 272-9361Advanced Exercise EquipmentNationwide* . . . . . . . . . . . . . . . (602) 708-3764American Fitness ServicesMetro Phoenix* . . . . . . . . . . . . (480) 664-7115Commercial Fitness SuperstoreStatewide* . . . . . . . . . . . . . . . . (480) 838-0555Comm-Fit ArizonaMetro Phoenix* . . . . . . . . . . . . (480) 580-0252FitLogistixNationwide. . . . . . . . . . . . . . . . (480) 273-4353Gym SourceStatewide . . . . . . . . . . . . . . . . . (480) 775-1496Marathon Fitness Inc.Nationwide* . . . . . . . . . . . . . . . (800) 391-9496Promaxima FitnessNationwide* . . . . . . . . . . . . . . . (713) 667-9606

Fence RepaiR & installationAutomatic Gate Systems, Inc.Metro Phoenix . . . . . . . . . . . . . (602) 267-7778Diamondback Carport Repair, Inc.PHX & Tucson Areas* . . . . . . . (602) 494-1556SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

FiBeRglass RepaiR & tuBsAlliance Refinishing, LLCStatewide* . . . . . . . . . . . . . . . . (623) 249-2573Apartments Resurfacing Inc.Valleywide* . . . . . . . . . . . . . . . (602) 468-0739

Financial seRvicesEdward JonesNationwide. . . . . . . . . . . . . . . . (480) 895-3254TruWest Credit UnionMetro Phoenix* . . . . . . . . . . . . (602) 629-1899

FiRe & Flood RestoRationAdanac Enterprises Corp.Statewide* . . . . . . . . . . . . . . . . (623) 266-2761Arizona Fire & Water Restoration, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 775-8000BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Desert Dry RestorationValleywide* . . . . . . . . . . . . . . . (602) 765-6162Faith RestorationMetro Phoenix* . . . . . . . . . . . . (480) 813-5619Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091GXS ConstructionValleywide* . . . . . . . . . . . . . . . (602) 224-1120Har-Bro West, Inc.Metro PHX* & Metro Tucson* . (480) 449-3900Pinnacle RestorationStatewide* . . . . . . . . . . . . . . . . (480) 988-5304Praxis Construction GroupStatewide* . . . . . . . . . . . . . . . . (800) 709-3347Servpro of Central Glendale/West PhoenixMetro Phoenix* . . . . . . . . . . . . (602) 252-0569Servpro of Gilbert and Chandler SouthMetro Phoenix* . . . . . . . . . . . . (480) 558-7620Specialty Water Damage Restoration LLCMetro Phoenix* . . . . . . . . . . . . (602) 291-9030Titan Restoration Of Tucson, IncMetro Tucson* . . . . . . . . . . . . . (520) 888-4826

FiRe alaRmsAffordable Fire and Safety LLCMetro Phoenix* . . . . . . . . . . . . (480) 507-2850Metro Fire EquipmentStatewide* . . . . . . . . . . . . . . . . (480) 464-0509SafeguardStatewide* . . . . . . . . . . . . . . . . (480) 609-6200Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

FiRe extinguisHeRsAffordable Fire and Safety LLCMetro Phoenix* . . . . . . . . . . . . (480) 507-2850Desert State FireStatewide* . . . . . . . . . . . . . . . . (480) 264-3763Metro Fire EquipmentStatewide* . . . . . . . . . . . . . . . . (480) 464-0509Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

FiRe HydRantsMetro Fire EquipmentStatewide* . . . . . . . . . . . . . . . . (480) 464-0509RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

FiRe spRinkleRsAffordable Fire and Safety LLCMetro Phoenix* . . . . . . . . . . . . (480) 507-2850Metro Fire EquipmentStatewide* . . . . . . . . . . . . . . . . (480) 464-0509Sun Devil Fire and SecurityStatewide* . . . . . . . . . . . . . . . . (623) 245-0636

FlooR coveRingsArizona Flooring and InteriorsStatewide* . . . . . . . . . . . . . . . . (602) 327-0284Armstrong World Industries, Inc.Statewide . . . . . . . . . . . . . . . . . (800) 356-9321Lowe’s Inc.Nationwide* . . . . . . . . . . . . . . . (623) 414-0920Marathon Fitness Inc.Nationwide* . . . . . . . . . . . . . . . (800) 391-9496Mohawk IndustriesStatewide* . . . . . . . . . . . . . . . . (330) 620-6151Shaw IndustriesNationwide* . . . . . . . . . . . . . . . (714) 317-9999Wilkinson Floor Covering, IncMetro Phoenix* . . . . . . . . . . . . (602) 438-2663

FuRnituRe & upHolsteRy seRvicesCort Furniture Rentals (Tucson)Statewide* . . . . . . . . . . . . . . . . (520) 881-0070Tucson Appliance Company/Tucson Heating & Cooling/Tucson FurnitureTucson* & Surrounding Area* . (520) 881-1207

FuRnituRe RentalsAZ Furniture and Mattress LiquidatorsMetro Phoenix . . . . . . . . . . . . . (623) 582-1550Cort. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .Valleywide* & Some Tucson* . (480) 831-8851

geneRal contRactoR/constRuctionmanagement

R & E Contracting, LLCMetro Phoenix* . . . . . . . . . . . . (623) 570-1605Tofel Construction (Tucson)Statewide* . . . . . . . . . . . . . . . . (520) 571-0101

geneRal contRactoR-licensedArizona Fire & Water Restoration, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 775-8000BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Davis CompaniesValleywide . . . . . . . . . . . . . . . . (909) 795-0077

geneRal contRactoR-licensed/BondedFoR comm/Res.

All Struct LLCMetro Tucson* . . . . . . . . . . . . . (520) 247-3793BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Eagle Valley Construction, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 730-0594Finocchiaro Construction LLCMetro Phoenix . . . . . . . . . . . . . (602) 971-0337Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091

Fortress General Contracting, Inc.Maricopa County* . . . . . . . . . . (480) 736-3951Gorman Roofing Services, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 262-2423Marbecc Custom DesignsStatewide* . . . . . . . . . . . . . . . . (480) 836-8261MT BuildersStatewide . . . . . . . . . . . . . . . . . (480) 443-3376Property Rock ResourcesValleywide . . . . . . . . . . . . . . . . (602) 466-0093Seamless Services, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 964-1052Summit Builders Construction CompanyStatewide . . . . . . . . . . . . . . . . . (602) 840-7700ZZone Construction, LLCMetro Phoenix . . . . . . . . . . . . . (623) 594-7663

glass & scReenCheaper Window GlassValleywide* . . . . . . . . . . . . . . . (602) 995-2102Glassbusters, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 964-4664Open Enclose LLCMetro Tucson* . . . . . . . . . . . . . (520) 358-4553

golF caRts/utility veHiclesA-1 Golf Cart LeasingWest of the Mississippi* . . . . . . (480) 855-7800

gRoup puRcHasingProfessional Apartment ServicesNationwide* . . . . . . . . . . . . . . . (800) 875-0250

HvacBrewer Commercial ServicesValleywide* . . . . . . . . . . . . . . . (602) 789-8858Jasper AirMetro Phoenix* . . . . . . . . . . . . (602) 814-0504

Helium & BalloonsArizona Air Boutique, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 867-4606Unique Aire Helium & BalloonsStatewide* . . . . . . . . . . . . . . . . (480) 830-0770

insuRanceAdams Business Dimensions, Inc.Southwest U.S.* . . . . . . . . . . . . (602) 885-9500Beecher Carlson Insurance Agency, LLCStatewide* . . . . . . . . . . . . . . . . (602) 996-7600Bowman & Associates Insurance AgencyPhoenix*. . . . . . . . . . . . . . . . . . (800) 456-0241Crest Insurance GroupNationwide* . . . . . . . . . . . . . . . (480) 839-2252LeaseTerm SolutionsWestern U.S . . . . . . . . . . . . . . . (678) 206-2910Nationwide InsuranceMetro Phoenix,Nationwide . . . (602) 718-1220Networked Insurance AgentsNationwide. . . . . . . . . . . . . . . . (480) 292-9642Nexus Partners Insurance SolutionsMetro Phoenix* . . . . . . . . . . . . (480) 422-1536San Tan Insurance Services, LLCStatewide* . . . . . . . . . . . . . . . . (480) 391-3883SCF ArizonaPhoenix. . . . . . . . . . . . . . . . . . . (602) 631-2000The Mahoney Group (Phoenix)Mesa. . . . . . . . . . . . . . . . . . . . . (480) 214-2712The Mahoney Group (Tucson)Tucson* & Surrounding Area* . (520) 784-6673

insuRance-claims assistanceOn-Site Contents Cleaning & Restoration, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 723-2534Bennett and Porter Insurance ServicesMetro Phoenix . . . . . . . . . . . . . (480) 212-1150CIBA Insurance ServicesNationwide. . . . . . . . . . . . . . . . (818) 638-8525Cox Insurance ServicesStatewide* . . . . . . . . . . . . . . . . (480) 907-6000CSE Insurance GroupAZ*, CA* & TX*, Nationwide* . (800) 282-6848Pfister Insurance Agency-Farmers InsuranceStatewide* . . . . . . . . . . . . . . . . (623) 581-0700Sterling Grant & Associates, LLCStatewide* . . . . . . . . . . . . . . . . (602) 954-7200

insuRance–commeRcialFarmers Insurance - Schaffroth AgencyStatewide* . . . . . . . . . . . . . . . . (480) 688-2908

insuRance-puBlic adJusteRThe Greenspan Company/Adjusters International Nationwide* . . . . . . . . . . . . . . . (480) 970-7869Shull & AssociatesStatewide* . . . . . . . . . . . . . . . . (623) 687-8801Skipton & Associates, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 992-7577

inteRioR designDesigns For YouNationwide* . . . . . . . . . . . . . . . (480) 517-0080Gia Venturi InteriorsMetro Phoenix* . . . . . . . . . . . . (602) 914-9223J Bella InteriorsNationwide. . . . . . . . . . . . . . . . (480) 967-2121

inteRnet seRvices & access pRovideRCox Communications (Phoenix)Valleywide* . . . . . . . . . . . . . . . (623) 328-3805Cox Communications (Tucson)Tucson* & Surrounding Area* . (520) 629-8414

key contRol & asset managementHandyTrac Systems Key Control Systems. . . . . .Nationwide* . . . . . . . . . . . . . . . (800) 665-9994KeyTrak, Inc.Nationwide* . . . . . . . . . . . . . . . (888) 539-8725

kitcHen & BatH ReFinisHingAlliance Refinishing, LLCStatewide* . . . . . . . . . . . . . . . . (623) 249-2573Apartments Resurfacing Inc.Valleywide* . . . . . . . . . . . . . . . (602) 468-0739

landscape and tRee seRviceDesert Appeal Landscape LLCMetro Phoenix* . . . . . . . . . . . . (480) 570-5754Silver Lands, Inc.Metro Phoenix . . . . . . . . . . . . . (702) 459-3192

landscape maintenanceAcacia Landscape Services, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 253-7354The Commercial RangerMetro Phoenix . . . . . . . . . . . . . (602) 910-4745Empire Landscape & Maintenance, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 550-4154Epic Landscape Construction, Inc.Metro Phoenix* . . . . . . . . . . . . (623) 516-9014GPM LandscapeMetro Phoenix . . . . . . . . . . . . . (602) 469-0652The Groundskeeper (Gilbert)Metro Phoenix* . . . . . . . . . . . . (480) 545-0456

Landmark Land Management LLCMetro Phoenix* . . . . . . . . . . . . (602) 323-9696ProQual LandscapingMetro Phoenix . . . . . . . . . . . . . (480) 456-0608Quality Building Maintenance LLCValleywide* . . . . . . . . . . . . . . . (602) 568-5944Shamrock Landscaping, Inc.Valleywide . . . . . . . . . . . . . . . . (602) 606-7603

landscape maintenance & seRvicesAME Southwest Landscape and IrrigationMetro PHX & Metro Tucson. . . (480) 558-3160Asset LandscapingMetro Phoenix* . . . . . . . . . . . . (602) 353-8877Gothic Grounds Management, Inc. (Phx)Metro Phoenix . . . . . . . . . . . . . (602) 540-6917Greenway Landscape, Inc.Metro Tucson* . . . . . . . . . . . . . (520) 441-1297Landscape Pros & Design LLCMetro Phoenix* . . . . . . . . . . . . (480) 228-9630Rain Key LLCMetro Phoenix* . . . . . . . . . . . . (480) 239-4223Safari Pools & LandscapeValleywide* . . . . . . . . . . . . . . . (480) 633-6494Silver Lands, Inc.Metro Phoenix . . . . . . . . . . . . . (702) 459-3192SiteWorksMetro Phoenix* . . . . . . . . . . . . (480) 820-1600Tree Pros, LLCValleywide* . . . . . . . . . . . . . . . (602) 216-0400Waddell LandscapeMetro Phoenix* . . . . . . . . . . . . (623) 536-2200

landscape mateRialAll Rock SupplyMetro Phoenix . . . . . . . . . . . . . (480) 760-5951

landscape spRinkleR seRvicesSexton Pest ControlValleywide* . . . . . . . . . . . . . . . (602) 942-3653

landscaping seRvicesCarescapeValleywide . . . . . . . . . . . . . . . . (623) 583-8700Catalina Landscape MaintenanceTucson . . . . . . . . . . . . . . . . . . . (520) 887-1204Details LandscapingValleywide . . . . . . . . . . . . . . . . (623) 435-7207Fortis LandcareMetro Phoenix* . . . . . . . . . . . . (602) 254-4447IDT Landscaping LLCValleywide* . . . . . . . . . . . . . . . (480) 829-8530Integrated Landscape Management, LLCMetro Phoenix . . . . . . . . . . . . . (480) 675-7709ProQual LandscapingMetro Phoenix . . . . . . . . . . . . . (480) 456-0608Sexton Pest ControlValleywide* . . . . . . . . . . . . . . . (602) 942-3653The Groundskeeper (Tucson)Statewide* . . . . . . . . . . . . . . . . (520) 571-1575Wild Briar LandscapeValleywide . . . . . . . . . . . . . . . . (480) 899-5192Xeriscapes Unlimited, Inc.Phoenix*. . . . . . . . . . . . . . . . . . (602) 252-6434

leak locatingRainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376

leasing incentivesAIM Cruise IncentivesNationwide* . . . . . . . . . . . . . . . (818) 706-9822

legal seRvicesDodge & Vega PLCStatewide* . . . . . . . . . . . . . . . . (480) 656-8333Fennemore CraigMetro Phoenix . . . . . . . . . . . . . (602) 916-5000Gallagher & KennedyPhoenix. . . . . . . . . . . . . . . . . . . (602) 530-8540Snell & Wilmer L.L.P.Metro Phoenix* . . . . . . . . . . . . (602) 382-6000

low income Housing pRogRam administRation

HOM, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 265-4640

mail BoxesExterior SystemsStatewide* . . . . . . . . . . . . . . . . (480) 990-3909

maintenance suppliesAZ PARTSMASTER (Phoenix)Statewide* . . . . . . . . . . . . . . . . (602) 233-3580AZ PARTSMASTER (Tucson)Tucson* & Surrounding Area* . (520) 573-5828HD Supply Facilities MaintenanceValleywide* . . . . . . . . . . . . . . . (800) 431-3000Maintenance Supply HeadquartersPhoenix. . . . . . . . . . . . . . . . . . . (480) 760-4100The Home DepotNationwide* . . . . . . . . . . . . . . . (480) 797-7041The Home Depot (Tucson)Metro Tucson* . . . . . . . . . . . . . (520) 309-9756

management consulting & tRainingOccupancy Solutions LLCNationwide* . . . . . . . . . . . . . . . (800) 865-0948

maRketing, ReseaRcH & statisticsPierce-EislenAZ, CO & Southern CA . . . . . . (480) 663-1149RealData, Inc.Southwest U.S. . . . . . . . . . . . . . (602) 789-1223

masonRy Fence & wall RepaiRSunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

mattRessesAZ Furniture and Mattress LiquidatorsMetro Phoenix . . . . . . . . . . . . . (623) 582-1550

mold & asBestos RemediationArizona Fire & Water Restoration, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 775-8000ATIStatewide* . . . . . . . . . . . . . . . . (623) 434-9445ATI (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Desert Dry RestorationValleywide* . . . . . . . . . . . . . . . (602) 765-6162Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091Pinnacle RestorationStatewide* . . . . . . . . . . . . . . . . (480) 988-5304Spray Systems EnvironmentalAZ*, CA* & NV*. . . . . . . . . . . . (480) 967-8300

mold Removal & clean upBluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091Kowalski Construction, Inc.Metro PHX* & Metro Tucson* . (602) 944-2645

moRtgage lendeRJohnson CapitalNationwide. . . . . . . . . . . . . . . . (602) 957-1112

moRtgage, Real estate & insuRanceseRvices

Amerifirst Financial, Inc.Metro Phoenix* . . . . . . . . . . . . (602) 743-4509Keystone Commercial CapitalNationwide* . . . . . . . . . . . . . . . (602) 997-3810

moving & stoRageOn The Move, Inc.Nationwide* . . . . . . . . . . . . . . . (800) 645-9949

neigHBoRHood RevitalizationPhoenix Revitalization Corporation (non-profit) Phoenix*. . . . . . . . . . . . . . . . . . (602) 259-6895

odoR eliminationBiosweep of PhoenixStatewide* . . . . . . . . . . . . . . . . (602) 639-1902Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091

online leasingVaultWareNationwide* . . . . . . . . . . . . . . . (480) 905-3668

online Rent paymentsProperty SolutionsNationwide* . . . . . . . . . . . . . . . (602) 324-9223RentPaymentNationwide. . . . . . . . . . . . . . . . (866) 289-5977

paging systemsCorporate Answer/Arizona Action PagingNationwide* . . . . . . . . . . . . . . . (602) 244-1833

painting seRvicesA Real Deal PaintingStatewide* . . . . . . . . . . . . . . . . (623) 362-9561Accent Painting & Construction Inc.Statewide . . . . . . . . . . . . . . . . . (480) 614-5839C & M Homes & Commercial ServicesMetro Phoenix* . . . . . . . . . . . . (480) 836-7222CertaPro PaintersStatewide* . . . . . . . . . . . . . . . . (480) 962-8180Empire Community PaintingStatewide* . . . . . . . . . . . . . . . . (480) 560-8525Gaylord Restoration Inc.Metro Phoenix* . . . . . . . . . . . . (480) 539-2696Genie ServicesValleywide* . . . . . . . . . . . . . . . (623) 582-6111Giant Painting and Construction, Inc.Metro Phoenix . . . . . . . . . . . . . (602) 993-4681Imperial ContractingValleywide* . . . . . . . . . . . . . . . (480) 892-9157Indigo PaintingValleywide* . . . . . . . . . . . . . . . (602) 304-0800Investment Painting Services, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 242-5737JLS CompaniesMetro Phoenix* . . . . . . . . . . . . (480) 703-1967LeBreck Painting, Inc.Metro Tucson* . . . . . . . . . . . . . (520) 628-3582Metzger’s Painting Professionals, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 672-5069One 80 PaintingMetro Phoenix* . . . . . . . . . . . . (602) 997-1434Papago Painting, Ent.Statewide* . . . . . . . . . . . . . . . . (602) 340-0886Paramount Painting, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 369-5717Synergy Painting, Inc.AZ*, CO* & UT* . . . . . . . . . . . (602) 469-8449

painting suppliesDunn-Edwards Paint Corporation (Phoenix) Statewide* . . . . . . . . . . . . . . . . (602) 689-5136Glidden ProfessionalMetro Phoenix* . . . . . . . . . . . . (480) 948-0757Frazee Paint IndustriesPhoenix*. . . . . . . . . . . . . . . . . . (303) 371-5600Sherwin-WilliamsStatewide* . . . . . . . . . . . . . . . . (602) 861-3171

paRking lot & dRiveway seRvicesPerformance Paving & Sealing, LLCMetro Phoenix* . . . . . . . . . . . . (480) 816-5305

pavement maintenanceAsphalt Technologies / KFM Striping and Curb CompanyValleywide* . . . . . . . . . . . . . . . (602) 462-9114Bates Paving & Sealing, Inc.Statewide* . . . . . . . . . . . . . . . . (520) 741-2100Cactus AsphaltStatewide* . . . . . . . . . . . . . . . . (602) 370-3363Dunn-Edwards Paint Corporation (Tucson)Metro Tucson* . . . . . . . . . . . . . (520) 444-7240Dynamite Paving and Sealcoat, Inc.Phoenix. . . . . . . . . . . . . . . . . . . (602) 258-9588M.R. Tanner Paving and MaintenanceStatewide . . . . . . . . . . . . . . . . . (480) 633-8500Morgan PavementAZ*, NM* & NV* . . . . . . . . . . . (480) 646-4781Performance Paving & Sealing, LLCMetro Phoenix* . . . . . . . . . . . . (480) 816-5305Quality Emulsions, LLCStatewide . . . . . . . . . . . . . . . . . (480) 619-4100SealMaster AZStatewide* . . . . . . . . . . . . . . . . (602) 253-4660

payRoll, aso,peoOasis OutsourcingStatewide* . . . . . . . . . . . . . . . . (602) 405-7033

pest contRol seRvicesAll Bed Bugs Begone, LLCStatewide* . . . . . . . . . . . . . . . . (480) 659-9011Alpha Pest ControlMetro PHX* & Metro Tucson* . (800) 256-8612Amera Sun City Pest ControlMetro Phoenix* . . . . . . . . . . . . (623) 979-6467Arizona Pest Squad, LLCMetro Phoenix . . . . . . . . . . . . . (480) 544-1115Burns Pest Elimination (Phoenix)Statewide* . . . . . . . . . . . . . . . . (602) 971-4782Burns Pest Elimination (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 882-4776City Wide Pest Control, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 944-0099Eliminex Termite & Pest ControlMetro Phoenix* . . . . . . . . . . . . (602) 942-2847

Page 22: Apartment News February 2013

20 Apartment News • February 2013

*Indicates company also provides goods and services to investors and owners of smaller rental properties (Regular members with fewer than 100 units).

HomeTeam Pest DefenseMetro Phoenix . . . . . . . . . . . . . (480) 929-7620KY-KO Pest Prevention, Inc.Metro Phoenix* . . . . . . . . . . . . (480) 964-8900Mike’s Swat Team Pest and Termite ControlValleywide* . . . . . . . . . . . . . . . (602) 944-7700Northwest Exterminating-TucsonTucson . . . . . . . . . . . . . . . . . . . (520) 888-5779Nose Knows LLCMetro Phoenix* . . . . . . . . . . . . (480) 370-4767Sexton Pest ControlValleywide* . . . . . . . . . . . . . . . (602) 942-3653Smart Pest SolutionsValleywide* . . . . . . . . . . . . . . . (480) 621-8438TerminixMetro Phoenix . . . . . . . . . . . . . (602) 431-4980Western Exterminator CompanyMetro PHX* & Metro Tucson* . (602) 273-1681

pet waste clean up & RemovalPoo Prints SW- DSG Enviro-TechStatewide* . . . . . . . . . . . . . . . . (602) 633-4994

pigeon contRolKY-KO Pest Prevention, Inc.Metro Phoenix* . . . . . . . . . . . . (480) 964-8900

pipe Renewal & RestoRationRainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376

playgRound maintenance & contRactoR

Safe and Sound PlaygroundsStatewide* . . . . . . . . . . . . . . . . (480) 888-8784

plumBeRsAlliance Plumbing Service & RepairPhoenix. . . . . . . . . . . . . . . . . . . (480) 633-3020Marlin ServicesMaricopa County* . . . . . . . . . . (602) 470-1040

plumBing contRactoRs & seRvicesAlliance Plumbing Service & RepairPhoenix. . . . . . . . . . . . . . . . . . . (480) 633-3020Arizona Plumbing Services, Inc.Maricopa County* . . . . . . . . . . (602) 442-8757Armor Plumbing & BoilerMetroPHX* & Metro Tucson*. . (480) 782-9324Belsito Plumbing LLCStatewide* . . . . . . . . . . . . . . . . (480) 425-9900Benrich Service Co., Inc.Valleywide* . . . . . . . . . . . . . . . (480) 835-8220Brewer Commercial ServicesValleywide* . . . . . . . . . . . . . . . (602) 789-8858D.W. Plumbing and Maintenance Inc.Metro Phoenix* . . . . . . . . . . . . (602) 789-1920Delta Mechanical, Inc.Metro Phoenix* . . . . . . . . . . . . (480) 898-0007Grace Plumbing Services, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 704-3785Plumb Plumbing LLCPima County* . . . . . . . . . . . . . . (520) 629-0504RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376Rooter 2000 Plumbing and DrainValleywide . . . . . . . . . . . . . . . . (480) 967-5943Roto-Rooter Service & Plumbing Co.Maricopa County* . . . . . . . . . . (800) 381-4161Roto Rooter Plumbers (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 741-0796West Coast Plumbing & AirMetro Phoenix* . . . . . . . . . . . . (623) 582-1117

plumBing FixtuRes & suppliesFerguson Enterprises, Inc.Tucson* & Surrounding Area* . (520) 792-1700Plumbing Suppliers Inc.Metro Tucson* . . . . . . . . . . . . . (520) 326-6433Roto Rooter Plumbers (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 741-0796

plumBing pRoducts manuFactuReRMoen IncorporatedNationwide* . . . . . . . . . . . . . . . (440) 962-2000

political consultingCapitol Consulting, LLCPhoenix. . . . . . . . . . . . . . . . . . . (602) 712-1121

pool FuRnituRe manuFactuReRLeisure CreationsNationwide. . . . . . . . . . . . . . . . (866) 765-6726

pool seRvice & RepaiRSilver Lining Pool Service, LLCMetro Phoenix* . . . . . . . . . . . . (480) 359-6380

pool/patio FuRnituRe-ReFuRBisHingSun Patio FurnitureNationwide* . . . . . . . . . . . . . . . (480) 227-2776

pRinting & maRketingAllegra-Integrated Marketing & Print SolutionsMetro Phoenix*,Nationwide*. . (480) 941-4842DP Solutions, Inc.Metro Tucson . . . . . . . . . . . . . . (520) 393-3551SIGNWORXNationwide* . . . . . . . . . . . . . . . (602) 268-1875

pRocess seRvice & evictionsAAA Landlord Services, Inc./Investigative Screening Nationwide* . . . . . . . . . . . . . . . (480) 668-5953Acquisition Process ServingStatewide* . . . . . . . . . . . . . . . . (602) 486-5894

pRoFessional poopeR scoopeR & poRteR seRvice

Poo Prints SW- DSG Enviro-TechStatewide* . . . . . . . . . . . . . . . . (602) 633-4994

pRopeRty management soFtwaReAppFolio, Inc.Nationwide* . . . . . . . . . . . . . . . (805) 617-2163NQUEUE BillBack, LLCNationwide* . . . . . . . . . . . . . . . (602) 426-1550Yardi Systems, Inc.Nationwide* . . . . . . . . . . . . . . . (805) 699-2040

pRopeRty tax consultingR.L. Cohen & Associates, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 640-9777Thomson ReutersNationwide. . . . . . . . . . . . . . . . (480) 270-6011

puBlic HealtHPublic Health . . .American Lung Association in ArizonaMetro Phoenix* . . . . . . . . . . . . (602) 258-7505Maricopa County Tobacco Use Prevention ProgramMaricopa County . . . . . . . . . . . (602) 372-7272

Real estate BRokeRs/commeRcialCB Richard EllisWorldwide . . . . . . . . . . . . . . . . (602) 735-5555

Marcus & Millichap (Cliff David)Valleywide* . . . . . . . . . . . . . . . (602) 952-9669Marcus & Millichap (Pete TeKampe)Metro Phoenix* . . . . . . . . . . . . (602) 952-9669Marcus & Millichap (Richard Butler)Metro PHX & Metro Tucson. . . (602) 952-9669Transwestern Commercial ServicesValleywide* . . . . . . . . . . . . . . . (602) 956-5000

Real estate BRokeRs/multi-FamilyApartment Realty AdvisorsStatewide* . . . . . . . . . . . . . . . . (602) 252-4232PTE Real Estate GroupMetro Phoenix* . . . . . . . . . . . . (480) 344-1732

Real estate seRvices/consultingMichael A. Lieb, Ltd.Metro Phoenix . . . . . . . . . . . . . (602) 870-9741

ReFinisHing/ResuRFacingAlliance Refinishing, LLCStatewide* . . . . . . . . . . . . . . . . (623) 249-2573Apartments Resurfacing Inc.Valleywide* . . . . . . . . . . . . . . . (602) 468-0739NuSurface Phoenix Metro, LPStatewide* . . . . . . . . . . . . . . . . (602) 395-2007

ReFuse Removal & Recycling seRvicesRepublic ServicesValleywide* . . . . . . . . . . . . . . . (602) 442-5997Saguaro Environmental ServicesPima County* . . . . . . . . . . . . . . (520) 745-8820

Renovation suppliesRenovations PlusNationwide. . . . . . . . . . . . . . . . (303) 465-9009

RenteRs insuRanceAssurant Specialty PropertyNationwide. . . . . . . . . . . . . . . . (702) 824-1384Bader CompanyNationwide. . . . . . . . . . . . . . . . (888) 223-3726Better NOINationwide. . . . . . . . . . . . . . . . (888) 219-9105Renters Legal Liability, LLCNationwide* . . . . . . . . . . . . . . . (801) 994-0237

Resident ReFeRRal seRvicesApartment Hunters . . . . . . . . . . . . . Valleywide* (602) 863-1500

Retention/Resident seRvicesAIM Cruise IncentivesNationwide* . . . . . . . . . . . . . . . (818) 706-9822Apartment LifeStatewide . . . . . . . . . . . . . . . . . (623) 243-0120Rainbow Housing Assistance CorporationMetro Phoenix . . . . . . . . . . . . . (623) 889-3391

Revenue management soFtwaReRainmakerNationwide. . . . . . . . . . . . . . . . (678) 578-5700

RooF coatingsArizona Foam & Spray, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 834-8176BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Red Mountain Roofing, LLC.Metro PHX* & Metro Tucson* . (480) 268-7379RenCo, LLCStatewide* . . . . . . . . . . . . . . . . (602) 867-9386Roofing SouthwestAZ*, NV* & South CA*. . . . . . . (480) 752-8550

RooFing seRvicesArizona Foam & Spray, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 834-8176ATIStatewide* . . . . . . . . . . . . . . . . (623) 434-9445ATI (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 807-9400BluSky RestorationNationwide*,Statewide*. . . . . . (602) 689-7801Broken Arrow Construction CompanyStatewide* . . . . . . . . . . . . . . . . (480) 890-2322Diversified Roofing CorporationMetro Phoenix,Metro Tucson. . (602) 850-8265Diversified Roofing Corporation of TucsonMetro Tucson . . . . . . . . . . . . . . (520) 670-1004Gryphon Companies, Inc. . . . . . . . . Statewide* (480) 994-5500Inca Roofing, Inc. . . . . . . . . . . . . . . . Statewide* (602) 544-0998Jim Brown & Sons Roofing Co. IncStatewide* . . . . . . . . . . . . . . . . (623) 247-9252KY-KO Roofing Systems . . . . . . . Metro Phoenix (602) 944-4600Paramount RoofingMetro Phoenix* . . . . . . . . . . . . (480) 292-7929Red Mountain Roofing, LLC.Metro PHX* & Metro Tucson* . (480) 268-7379RenCo, LLCStatewide* . . . . . . . . . . . . . . . . (602) 867-9386Roofing SouthwestAZ*, NV* & South CA*. . . . . . . (480) 752-8550Seamless Services, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 964-1052Starkweather Roofing, IncStatewide* . . . . . . . . . . . . . . . . (602) 997-0529SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427SunvekMetro Phoenix* . . . . . . . . . . . . (623) 349-7663Titan Restoration Of Tucson, IncMetro Tucson* . . . . . . . . . . . . . (520) 888-4826United Asset ServicesNationwide* . . . . . . . . . . . . . . . (602) 340-8274Western Roofing Systems, Inc.AZ*, NV* & South CA*. . . . . . . (480) 967-8073

RooFing and wateR pRooFing consultants

Arizona’s Roof Consultant, LLCStatewide* . . . . . . . . . . . . . . . . (480) 557-6255

RuB systemsConservice Utility Management & BillingNationwide* . . . . . . . . . . . . . . . (866) 866-0333

Multifamily Utility CompanyNationwide* . . . . . . . . . . . . . . . (800) 266-0968

scReen dooRs & Bug scReensBlind Co. Inc.Statewide* . . . . . . . . . . . . . . . . (480) 834-8098

scReening seRvicesAmRentNationwide* . . . . . . . . . . . . . . . (855) 214-4743ResidentcheckNationwide. . . . . . . . . . . . . . . . (972) 404-0808

scReening seRvices/cRedit RepoRtsAAA Landlord Services, Inc./Investigative Screening Nationwide* . . . . . . . . . . . . . . . (480) 668-5953AirfactzNationwide* . . . . . . . . . . . . . . . (800) 729-7776Better NOINationwide. . . . . . . . . . . . . . . . (888) 219-9105Contemporary Information CorporationNationwide* . . . . . . . . . . . . . . . (800) 754-0009CoreLogic SafeRentNationwide* . . . . . . . . . . . . . . . (623) 670-3273Credit Plus, Inc.Nationwide. . . . . . . . . . . . . . . . (800) 258-3488Investigative ScreeningValleywide* . . . . . . . . . . . . . . . (480) 305-1350LexisNexis Resident ScreeningNationwide* . . . . . . . . . . . . . . . (480) 272-7862National Tenant Network - Arizona (NTN-AZ)Statewide* . . . . . . . . . . . . . . . . (480) 607-5288On-Site.comNationwide* . . . . . . . . . . . . . . . (602) 616-3279RealPage, Inc.Worldwide* . . . . . . . . . . . . . . . (877) 325-7243Reliable Background ScreeningNationwide* . . . . . . . . . . . . . . . (602) 870-7711The Screening ProsNationwide* . . . . . . . . . . . . . . . (602) 540-8786

secuRity deposit alteRnativesBetter NOINationwide. . . . . . . . . . . . . . . . (888) 219-9105SureDepositNationwide. . . . . . . . . . . . . . . . (800) 531-7873

secuRity guaRd seRvicesA Urban Tactical SecurityMetro Phoenix* . . . . . . . . . . . . (602) 328-0005Blue Steel Security ServicesStatewide* . . . . . . . . . . . . . . . . (602) 283-4827Eagle Eye Security Services, LLCMetro PHX* & Metro Tucson* . (623) 826-2067Elite Protective ServicesPhoenix. . . . . . . . . . . . . . . . . . . (480) 792-1515Emerald Security GroupMetro PHX* & Metro Tucson* . (623) 251-6056Hite Security, LLC.Metro Tucson . . . . . . . . . . . . . . (520) 298-8834Layne Security LLCMetro Phoenix*,PHX* & Surrounding Area* . . . . . . . . . . . . . . . . . . . . . . . . . (623) 377-6847

secuRity seRvicesA Urban Tactical SecurityMetro Phoenix* . . . . . . . . . . . . (602) 328-0005Core Security ServicesValleywide* . . . . . . . . . . . . . . . (602) 518-6597Multicom, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 244-1100Securitas Security Services USANationwide* . . . . . . . . . . . . . . . (602) 414-3659Securitas Security Services USA (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 296-3833Signal 88 SecurityValleywide* . . . . . . . . . . . . . . . (623) 580-9416Tatalovich & Associates, Inc.Phoenix. . . . . . . . . . . . . . . . . . . (602) 264-0007Valley Protective Services, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 777-0003

seweR & dRain cleaningBrewer Commercial ServicesValleywide* . . . . . . . . . . . . . . . (602) 789-8858RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376

seweR line cameRaingRainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376

sHopping evaluationsEllis, Partners in Mystery Shopping (EPMS)Nationwide* . . . . . . . . . . . . . . . (972) 256-3767

signsFusion Sign and DesignNationwide* . . . . . . . . . . . . . . . (602) 288-8903SIGNWORXNationwide* . . . . . . . . . . . . . . . (602) 268-1875Tile Signs & GraphicsStatewide . . . . . . . . . . . . . . . . . (480) 967-6029

social netwoRkingThe I Too CorpNationwide* . . . . . . . . . . . . . . . (920) 254-9400

soFtwaRe FoR apaRtment/Residential pRopeRty mgmt

AmSINationwide. . . . . . . . . . . . . . . . (404) 644-3203

solaR eneRgyHarmon SolarStatewide* . . . . . . . . . . . . . . . . (623) 879-0010

stepsDiamondback Carport Repair, Inc.PHX & Tucson Areas* . . . . . . . (602) 494-1556Neece Precast & SupplyPhoenix. . . . . . . . . . . . . . . . . . . (602) 242-1869STIMCO Precast ProductsNationwide* . . . . . . . . . . . . . . . (480) 898-8132SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

stReet sweepingAll City/Tri City Power SweepValleywide* . . . . . . . . . . . . . . . (602) 678-0059Epic Sweeping ServiceValleywide* . . . . . . . . . . . . . . . (623) 516-9014Sunstate Sweeping, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 415-1506Sunstate Sweeping, LLC. (Tucson)Tucson* & Surrounding Area* . (520) 293-0400

suB-FlooRingGenie ServicesValleywide* . . . . . . . . . . . . . . . (623) 582-6111SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

suB-meteRingComptrol TechnologiesValleywide* & Tucson* . . . . . . (602) 392-2292Conservice Utility Management & Billing . . . . .Nationwide* . . . . . . . . . . . . . . . (866) 866-0333Minol USAStatewide . . . . . . . . . . . . . . . . . (888) 766-1253National Exemption Service, Inc.Nationwide. . . . . . . . . . . . . . . . (800) 241-8651NWP Services CorporationNationwide* . . . . . . . . . . . . . . . (949) 735-2625Spectrum Phoenix, LLC dba Edison Micro Utilities Statewide* . . . . . . . . . . . . . . . . (602) 274-1030

Utilities Management Concepts, Inc.Nationwide. . . . . . . . . . . . . . . . (626) 303-5553

supplies - electRical, HaRdwaRe &plumBing

Wilmar Industries, Inc.Valleywide . . . . . . . . . . . . . . . . (800) 345-3002

swimming pool deck ResuRFacingCoral Pools, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 831-7932Imagine Architectural Concrete, LLC.Statewide . . . . . . . . . . . . . . . . . (480) 557-5533Superior Pool ConstructionStatewide . . . . . . . . . . . . . . . . . (602) 395-0700The Sharper Edge, Inc.Metro Phoenix* . . . . . . . . . . . . (480) 539-6566

swimming pool design, const. &Remodel

Coral Pools, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 831-7932Desert Tropics Custom Pools, Inc.Metro Phoenix* . . . . . . . . . . . . (602) 787-1603

swimming pool Renovation - commeRcial

Coral Pools, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 831-7932Desert Tropics Custom Pools, IncMetro Phoenix* . . . . . . . . . . . . (602) 787-1603

swimming pool RepaiR & RemodelCoral Pools, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 831-7932Safari Pools & LandscapeValleywide* . . . . . . . . . . . . . . . (480) 633-6494

swimming pool ResuRFacingCoral Pools, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 831-7932Desert Tropics Custom Pools, Inc.Metro Phoenix* . . . . . . . . . . . . (602) 787-1603

swimming pool supplies & cHemicalsCoral Pools, Inc.Statewide* . . . . . . . . . . . . . . . . (480) 831-7932Leslie’s Poolmart Inc.Valleywide* . . . . . . . . . . . . . . . (602) 366-3926Specialty CleaningValleywide* & Metro Tucson* . (480) 241-7525

tecHnology consultingLeeShanok Network SolutionsStatewide* . . . . . . . . . . . . . . . . (520) 888-9122LeeShanok Network Solutions (Phoenix)Statewide* . . . . . . . . . . . . . . . . (602) 277-5757Virtual Office Global, LLCMetro Phoenix,Nationwide . . . (602) 297-5255

telepHone answeRing & messaging systems

Answer PhoenixMetro PHX* & Metro Tucson* . (602) 248-8080Corporate Answer/Arizona Action PagingNationwide* . . . . . . . . . . . . . . . (602) 244-1833

telepHone systemsCentury LinkStatewide* . . . . . . . . . . . . . . . . (800) 366-8201Cox Communications (Phoenix)Valleywide* . . . . . . . . . . . . . . . (623) 328-3805Cox Communications (Tucson)Tucson* & Surrounding Area* . (520) 629-8414

teRmite eliminationArizona ExterminatingMetro PHX* & Metro Tucson* . (602) 275-8555Arizona Exterminating (Tucson)Metro Tucson* . . . . . . . . . . . . . (520) 327-7400City Wide Pest Control, Inc.Statewide* . . . . . . . . . . . . . . . . (602) 944-0099Dynamic Pest Solutions, LLCMetro Phoenix . . . . . . . . . . . . . (602) 721-9851KY-KO Pest Prevention, Inc.Metro Phoenix* . . . . . . . . . . . . (480) 964-8900

towing & paRking enFoRcementAMP Towing & RecoveryStatewide* . . . . . . . . . . . . . . . . (602) 437-1849Arizona Parking EnforcementMetro Phoenix* . . . . . . . . . . . . (480) 232-6556Arizona Parking Management by BroncoMetro Tucson* . . . . . . . . . . . . . (520) 885-1925Charity TowingMetro Phoenix . . . . . . . . . . . . . (602) 249-2169Go Green EnvironmentalMetro Phoenix* . . . . . . . . . . . . (480) 274-0043

towing seRviceAll City TowingValleywide* . . . . . . . . . . . . . . . (480) 255-2489All Valley Impound/United Road TowingValleywide* . . . . . . . . . . . . . . . (602) 523-3322Kwik TowValleywide* . . . . . . . . . . . . . . . (623) 444-1020R & M Towing LLCValleywide . . . . . . . . . . . . . . . . (602) 415-1565SWAT Towing & Parking Enforcement Towing ServiceValleywide* . . . . . . . . . . . . . . . (480) 644-8181

tRee seRviceAll Year Round Expert Tree CareMetro PHX* & Metro Tucson* . (602) 647-4747Arizona TreeworksValleywide* . . . . . . . . . . . . . . . (602) 841-2900Phoenix Tree Service, Inc.Valleywide* . . . . . . . . . . . . . . . (602) 866-2013Premier Tree Service IncValleywide* . . . . . . . . . . . . . . . (602) 550-4154ProQual LandscapingMetro Phoenix . . . . . . . . . . . . . (480) 456-0608Silver Lands, Inc.Metro Phoenix . . . . . . . . . . . . . (702) 459-3192Top Leaf Tree ServiceMetro Phoenix* . . . . . . . . . . . . (480) 833-6465Tree Doctors, Inc.East Valley*. . . . . . . . . . . . . . . . (480) 844-4037Tree Pros, LLCValleywide* . . . . . . . . . . . . . . . (602) 216-0400TreetekStatewide . . . . . . . . . . . . . . . . . (602) 705-1110

uniFoRms, appaRel & accessoRiesTortuga PromotionsNationwide* . . . . . . . . . . . . . . . (480) 966-9076

utilitiesAPSStatewide* . . . . . . . . . . . . . . . . (602) 250-2966Conservice Utility Management & BillingNationwide* . . . . . . . . . . . . . . . (866) 866-0333

Salt River Project (SRP)Valleywide* . . . . . . . . . . . . . . . (602) 236-4480

utility allocation BillingComptrol TechnologiesValleywide* & Tucson* . . . . . . (602) 392-2292Multifamily Utility CompanyNationwide* . . . . . . . . . . . . . . . (800) 266-0968

utility Bill auditingNational Exemption Service, Inc.Nationwide. . . . . . . . . . . . . . . . (800) 241-8651

vending seRvicesLarsen VendingMetro Phoenix* . . . . . . . . . . . . (602) 257-8727Vilar Vending, Inc.Metro Phoenix . . . . . . . . . . . . . (480) 502-0905

video liBRaRyDVD in DemandStatewide* . . . . . . . . . . . . . . . . (480) 234-9684Resident Entertainment ServicesNationwide* . . . . . . . . . . . . . . . (623) 399-8859

video mysteRy sHoppingBusiness ObservationsWest of the Mississippi* . . . . . . (623) 594-2113The Buyer’s View, LLCStatewide . . . . . . . . . . . . . . . . . (623) 594-0544

wasHeRs & dRyeRs - coin meteRedCoin & Professional Equip. CompanyPhoenix*. . . . . . . . . . . . . . . . . . (602) 248-0808Coin & Professional Equip. Company (Tucson)Tucson* . . . . . . . . . . . . . . . . . . (520) 790-7377Coinmach Service Corp.Nationwide* . . . . . . . . . . . . . . . (602) 722-6959Excalibur Laundries, IncStatewide* . . . . . . . . . . . . . . . . (714) 437-9000Macgray Intelligent Laundry SystemsNationwide* . . . . . . . . . . . . . . . (602) 279-3399Macgray Intelligent Laundry Systems (Tucson)Nationwide* . . . . . . . . . . . . . . . (800) 622-4729

waste managementRight Away DisposalMetro PHX & Metro Tucson. . . (480) 907-9298Valet WasteNationwide. . . . . . . . . . . . . . . . (813) 247-7524Waste Consolidators, Inc.Valleywide* . . . . . . . . . . . . . . . (480) 897-3601Waste ManagementStatewide* . . . . . . . . . . . . . . . . (888) 964-9760

wateR conditioning & puRiFicationBenrich Service Co., Inc.Valleywide* . . . . . . . . . . . . . . . (480) 835-8220RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376

wateR conseRvationBottom Line Utility Solutions, Inc.Nationwide. . . . . . . . . . . . . . . . (949) 707-1311

wateR damage/stRuctuRal dRying &mold Remediation

Ace Construction Services, LLCValleywide* . . . . . . . . . . . . . . . (602) 840-4500Adanac Enterprises Corp.Statewide* . . . . . . . . . . . . . . . . (623) 266-2761Desert Dry RestorationValleywide* . . . . . . . . . . . . . . . (602) 765-6162Fine Point Finishes & DDRStatewide* . . . . . . . . . . . . . . . . (623) 465-1091First Choice Restoration, IncMetro PHX & Metro Tucson. . . (480) 981-1131Har-Bro West, Inc.Metro PHX* & Metro Tucson* . (480) 449-3900Pinnacle RestorationStatewide* . . . . . . . . . . . . . . . . (480) 988-5304

wateR HeateRsBenrich Service Co., Inc.Valleywide* . . . . . . . . . . . . . . . (480) 835-8220RainForest Plumbing & AirValleywide* . . . . . . . . . . . . . . . (602) 253-9376

wateR vendingArjencia WaterMetro Tucson . . . . . . . . . . . . . . (520) 882-0200RainMaker TechnologiesTucson* . . . . . . . . . . . . . . . . . . (520) 745-9117

weBsite developmentG5Nationwide. . . . . . . . . . . . . . . . (541) 633-7271

weldingDiamondback Carport Repair, Inc.PHX & Tucson Areas* . . . . . . . (602) 494-1556Genie ServicesValleywide* . . . . . . . . . . . . . . . (623) 582-6111SunmasterValleywide* & Tucson* . . . . . . (602) 268-1427

window cleaning Madeline’s Meticulous, The Cleaning Specialists Valleywide* . . . . . . . . . . . . . . . (480) 659-9141

window coveRingApartment Interior SupplyValleywide . . . . . . . . . . . . . . . . (480) 964-7600B&B Window Coverings, LLC Phoenix. . . . . . . . . . . . . . . . . . . (480) 991-1500Blind Co. Inc.Statewide* . . . . . . . . . . . . . . . . (480) 834-8098

Page 23: Apartment News February 2013

Apartment News • February 2013 21

GE Appliances is the #1 choice of property managers and owners!*

• Local delivery from local inventory• Next-day delivery available• GE expert installation service available• GE owned and operated service organization

For additional information on GE Appliances, contact the GE office at 461 W. Apache Trail #135, Apache Junction, AZ 85120. Phone: 800-782-8045.

*Based on an independent survey of property management personnel comparing 14 to 18 cu. ft. refrigerators.

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Page 24: Apartment News February 2013