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”Open Libraries”The library as a movement - tendencies,
drivers and strategies in a changingenvironment
Marie Oestergaard/Library Director/Aarhus Public Libraries/ Denmark
Agenda
Open Libraries
Partnerships and Programming
User Involvement and Design Thinking
The Library as Democratic Space
Transformation of Libraries Driven by
• New narratives about library’s role in society
• A culture of innovation that promotes new networks/relationships/forms of participation
• Committed transformative leadership
Marie Oestergaard/Aarhus Public Libraries/ Denmark
The Public Library in Urban Development
© Hvenegaard, Jochumsen & Skot-Hansen
Marie Oestergaard/Aarhus Public Libraries/ Denmark
Democratic Infrastructure
Network of public community spaces
Libraries as community centres and knowledge hubs throughout the municipality
Aarhus has the largest free WiFinetwork in Denmark, the entire municipality in all its buildings
Marie Ostergard/Dokk1/Aarhus/ Denmark
Marie Oestergaard/Dokk1/Aarhus/ Denmark
From information that can be found anywhere
To What can only be experienced at the library
Space for media Space as a media
On-line On site
Information Meaning
Facts Credibility
Meeting information Meeting people
Knowing Experimenting
Visitors Resource person
Neutral Emotional
Seriousness Sense of humour
Arranged events Things that happen
Ivar Moltke, CreateMarie Oestergaard/Dokk1/Aarhus/ Denmark
LOCAL ARCHIVE
PLAY
MEETING
MEDIA
COUNSELLING
CITIZENS’
SERVICES
LEARNING
PROGRAMMES
MAKERSPACES
SELF SERVICE
TUTORSCOMMUNITY CENTRE
FAMILIESCAFÉ
DEMOCRACYJOB CORNER
START-UPS
GA
MIN
GEXHIBITIONS
CONSUMER INFO
SCIENCE & TECHC
ULT
UR
AL P
RO
GR
AM
S
WIFI
SILENCE &
NOISE
NEWS
Partnerships
READING
The Mash-up Library
Marie Oestergaard/Aarhus Public Libraries/ Denmark
Open Libraries
Marie Oestergaard/Aarhus Public Libraries/ Denmark
Open Libraries
Size unstaffed access
Small 5 days+ all days 7am-10pm
Library card
Combined 5 days+ all days 7am-10pm
Library card
Medium 3 days+ all days 7am-10pm
Library card
Large 7-10 am + 6-10 pm Library card
Dokk1 (main) 8-10 am + 7-10 pm Door just open
Open Libraries
Open Libraries
Better access
Stronger community space
Higher usage
New opportunities
Quality?
Marie Oestergaard/Aarhus Public Libraries/ Denmark
Partnerships and Programmes
The Citizen
Partners
The Library has the ownership
Completely User driven
Marie Oestergaard/Aarhus Public Libraries/ Denmark
Marie Oestergaard/Dokk1/Aarhus/ Denmark
1. Services
2. Competences
3. PR and Relation Building
4. Political/Strategical Goals
5. Financial
Reasons for Partnerships
Marie Oestergaard/Aarhus Public Libraries/ Denmark
Partnership Strategy and arenas
3 levels of partnerships:
strategic, programme-based, network-based
Partnerships should be formed as close to the operationalagents as possible – personal relationships matter
Learning, The Great Stories, Democracity, YourSpace, Aarhus Cohorte, Families and Children (learning, stories, play), Neighbours
Marie Oestergaard/Aarhus Public Libraries/ Denmark
Ex.: Dokk1: 140 programmes each month- 50 % by or with partners- 50 % by us alone
App. 130 registered partnerships
Current Projects and (inter)national Co-operation
DataDemocracy
Authors in Aarhus
LiteratureXchange
Albus
Mini Makerfaire
Next Library
Design Thinking/Gates Foundation
Non-Readers
Homestart
Spotlight
People’s Behaviour
The Robot as reading partner
Placed
Nordic/Baltic – Human centereddesign
TinkeringLab
Libry Scout
Elderly Loneliness
Wayfinding App
Film and Media for tweens
Design Thinking in Guangzhou
The Sustainable Library
BookBattle
FilmX
Audio learning – early literacy
Podcasts in the library
Literature in digital transformation
User Involvement and Design Thinking
Marie Oestergaard/Aarhus Public Libraries/ Denmark
Strategy for Co-Citizenship
The Citizen
Partners
The Library has the ownership
Completely User driven
Marie Oestergaard/Aarhus Public Libraries/ Denmark
Design Thinking
- a mind set - an intentional process for delivering solutions- a co-creation tool
Marie Oestergaard/Aarhus Public Libraries/ Denmark
1998/Vision
2011/Building Dokk1
2013/D.T. Toolkit
2015/DOKK1 Opening
2017/Co-creation as practice? Innovation and creativity?
2004/Transformation Lab
Prototyping
Marie Ostergard/Dokk1/Aarhus/ Denmark
Development
Marie Oestergaard/Aarhus Public Libraries/ Denmark
DT as service
The Library as Space
Space as community driver, culture and connector
”The public library must be a democratic, independant space for public meeting and debate” (Norway)
Marie Oestergaard/Aarhus Public Libraries/ Denmark
Democracy’s Makerspace
Citizenship and participation
More than 50 % of users feel more part of community using the library
Libraries focus on different literacies: media-, information-,early-,health-,digital-, etc.
Marie Oestergaard/Aarhus Public Libraries/ Denmark
Traditionel citizensinvolvement:
Duty-driven and dull”Mandatory consideration..”
Hearings and formal democracy
Now:
-Citizens’ co-operation
-User driven innovation
-Co-production
-Co-creation
Sherry Arnstein, 1969
Marie Oestergaard/Dokk1/Aarhus/ Denmark
Ladder of Participation
Audience
Participants
Co-creators
Initiator
Curiosity Voluntary work Commitment
Marie Oestergaard/Aarhus Public Libraries/ Denmark
Marie Oestergaard/Aarhus Public Libraries/ Denmark
Inclusive technology
Digital editor
Programme editor
Let people use the space as they like
Play maker
Game maker
Proto-typer
Design thinker
MakerPartnership developer
Space maker
Democracy stimulator
User involvement designer
Researcher, host, facilitator...
Library Transformer
Staff Competences
Marie Oestergaard/Aarhus Public Libraries/ Denmark
Media Interaction
Meetings
Reading Circles
Debates
Marie Ostergard/Dokk1/Aarhus/ Denmark
Contemplation
Design thinking Homework
Start-up
Marie Ostergard/Dokk1/Aarhus/ Denmark
Performance and making
Marie Ostergard/Dokk1/Aarhus/ Denmark
Marie Oestergaard/Dokk1/Aarhus/ Denmark
User-driven activities
Play
Marie Ostergard/Dokk1/Aarhus/ Denmark
Marie Ostergard/Dokk1/Aarhus/ Denmark
The library is a space where we create meaning together
[email protected]/www.dokk1.dk