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”Open Libraries” The library as a movement - tendencies, drivers and strategies in a changing environment Marie Oestergaard/Library Director/Aarhus Public Libraries/ Denmark

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Page 1: ”Open Libraries” - Eblida€¦ · ”Open Libraries ” The library as a ... •A culture of innovation that promotes new networks/relationships/forms of participation ... Play

”Open Libraries”The library as a movement - tendencies,

drivers and strategies in a changingenvironment

Marie Oestergaard/Library Director/Aarhus Public Libraries/ Denmark

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Agenda

Open Libraries

Partnerships and Programming

User Involvement and Design Thinking

The Library as Democratic Space

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Transformation of Libraries Driven by

• New narratives about library’s role in society

• A culture of innovation that promotes new networks/relationships/forms of participation

• Committed transformative leadership

Marie Oestergaard/Aarhus Public Libraries/ Denmark

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The Public Library in Urban Development

© Hvenegaard, Jochumsen & Skot-Hansen

Marie Oestergaard/Aarhus Public Libraries/ Denmark

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Democratic Infrastructure

Network of public community spaces

Libraries as community centres and knowledge hubs throughout the municipality

Aarhus has the largest free WiFinetwork in Denmark, the entire municipality in all its buildings

Marie Ostergard/Dokk1/Aarhus/ Denmark

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Marie Oestergaard/Dokk1/Aarhus/ Denmark

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From information that can be found anywhere

To What can only be experienced at the library

Space for media Space as a media

On-line On site

Information Meaning

Facts Credibility

Meeting information Meeting people

Knowing Experimenting

Visitors Resource person

Neutral Emotional

Seriousness Sense of humour

Arranged events Things that happen

Ivar Moltke, CreateMarie Oestergaard/Dokk1/Aarhus/ Denmark

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LOCAL ARCHIVE

PLAY

MEETING

MEDIA

COUNSELLING

CITIZENS’

SERVICES

LEARNING

PROGRAMMES

MAKERSPACES

SELF SERVICE

TUTORSCOMMUNITY CENTRE

FAMILIESCAFÉ

DEMOCRACYJOB CORNER

START-UPS

GA

MIN

GEXHIBITIONS

CONSUMER INFO

SCIENCE & TECHC

ULT

UR

AL P

RO

GR

AM

S

WIFI

SILENCE &

NOISE

NEWS

Partnerships

READING

The Mash-up Library

Marie Oestergaard/Aarhus Public Libraries/ Denmark

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Open Libraries

Marie Oestergaard/Aarhus Public Libraries/ Denmark

Open Libraries

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Size unstaffed access

Small 5 days+ all days 7am-10pm

Library card

Combined 5 days+ all days 7am-10pm

Library card

Medium 3 days+ all days 7am-10pm

Library card

Large 7-10 am + 6-10 pm Library card

Dokk1 (main) 8-10 am + 7-10 pm Door just open

Open Libraries

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Open Libraries

Better access

Stronger community space

Higher usage

New opportunities

Quality?

Marie Oestergaard/Aarhus Public Libraries/ Denmark

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Partnerships and Programmes

The Citizen

Partners

The Library has the ownership

Completely User driven

Marie Oestergaard/Aarhus Public Libraries/ Denmark

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Marie Oestergaard/Dokk1/Aarhus/ Denmark

1. Services

2. Competences

3. PR and Relation Building

4. Political/Strategical Goals

5. Financial

Reasons for Partnerships

Marie Oestergaard/Aarhus Public Libraries/ Denmark

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Partnership Strategy and arenas

3 levels of partnerships:

strategic, programme-based, network-based

Partnerships should be formed as close to the operationalagents as possible – personal relationships matter

Learning, The Great Stories, Democracity, YourSpace, Aarhus Cohorte, Families and Children (learning, stories, play), Neighbours

Marie Oestergaard/Aarhus Public Libraries/ Denmark

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Ex.: Dokk1: 140 programmes each month- 50 % by or with partners- 50 % by us alone

App. 130 registered partnerships

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Current Projects and (inter)national Co-operation

DataDemocracy

Authors in Aarhus

LiteratureXchange

Albus

Mini Makerfaire

Next Library

Design Thinking/Gates Foundation

Non-Readers

Homestart

Spotlight

People’s Behaviour

The Robot as reading partner

Placed

Nordic/Baltic – Human centereddesign

TinkeringLab

Libry Scout

Elderly Loneliness

Wayfinding App

Film and Media for tweens

Design Thinking in Guangzhou

The Sustainable Library

BookBattle

FilmX

Audio learning – early literacy

Podcasts in the library

Literature in digital transformation

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User Involvement and Design Thinking

Marie Oestergaard/Aarhus Public Libraries/ Denmark

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Strategy for Co-Citizenship

The Citizen

Partners

The Library has the ownership

Completely User driven

Marie Oestergaard/Aarhus Public Libraries/ Denmark

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Design Thinking

- a mind set - an intentional process for delivering solutions- a co-creation tool

Marie Oestergaard/Aarhus Public Libraries/ Denmark

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1998/Vision

2011/Building Dokk1

2013/D.T. Toolkit

2015/DOKK1 Opening

2017/Co-creation as practice? Innovation and creativity?

2004/Transformation Lab

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Prototyping

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Marie Ostergard/Dokk1/Aarhus/ Denmark

Development

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Marie Oestergaard/Aarhus Public Libraries/ Denmark

DT as service

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The Library as Space

Space as community driver, culture and connector

”The public library must be a democratic, independant space for public meeting and debate” (Norway)

Marie Oestergaard/Aarhus Public Libraries/ Denmark

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Democracy’s Makerspace

Citizenship and participation

More than 50 % of users feel more part of community using the library

Libraries focus on different literacies: media-, information-,early-,health-,digital-, etc.

Marie Oestergaard/Aarhus Public Libraries/ Denmark

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Traditionel citizensinvolvement:

Duty-driven and dull”Mandatory consideration..”

Hearings and formal democracy

Now:

-Citizens’ co-operation

-User driven innovation

-Co-production

-Co-creation

Sherry Arnstein, 1969

Marie Oestergaard/Dokk1/Aarhus/ Denmark

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Ladder of Participation

Audience

Participants

Co-creators

Initiator

Curiosity Voluntary work Commitment

Marie Oestergaard/Aarhus Public Libraries/ Denmark

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Marie Oestergaard/Aarhus Public Libraries/ Denmark

Inclusive technology

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Digital editor

Programme editor

Let people use the space as they like

Play maker

Game maker

Proto-typer

Design thinker

MakerPartnership developer

Space maker

Democracy stimulator

User involvement designer

Researcher, host, facilitator...

Library Transformer

Staff Competences

Marie Oestergaard/Aarhus Public Libraries/ Denmark

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Media Interaction

Meetings

Reading Circles

Debates

Marie Ostergard/Dokk1/Aarhus/ Denmark

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Contemplation

Design thinking Homework

Start-up

Marie Ostergard/Dokk1/Aarhus/ Denmark

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Performance and making

Marie Ostergard/Dokk1/Aarhus/ Denmark

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Marie Oestergaard/Dokk1/Aarhus/ Denmark

User-driven activities

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Play

Marie Ostergard/Dokk1/Aarhus/ Denmark

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Page 38: ”Open Libraries” - Eblida€¦ · ”Open Libraries ” The library as a ... •A culture of innovation that promotes new networks/relationships/forms of participation ... Play

Marie Ostergard/Dokk1/Aarhus/ Denmark

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The library is a space where we create meaning together

[email protected]/www.dokk1.dk