“Where people matter”Moyne HealtH ServiceS · 2012-01-16 · MHS Moyne Health Services. oH&S occupational Health and opD outpatients Department. pFMc Port Fairy Medical clinic

01 MoyneHealtHServiceSAnnuAl report 2011“Where people matter”

Moyne HealtH ServiceSannUal report 2011

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1

Moyneyana HoUSe31 college Street,

port Fairy vic 3284telephone: (03) 5568 0163

port Fairy HoSpital30 - 36 villiers Street,port Fairy vic 3284

telephone: (03) 5568 0100 Fax: (03) 5568 0158

email: [email protected]

BelFaSt HoUSe 97 regent Street,


Princes Hwy

To Portland

To Melbourne

Thistle Place

Griffith Island

SOUTHERN OCEAN

Ocean Drive

Bank Street

Phill

ip S

tree

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Villi

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PhotograPhy Stray Cat IMagES

02 MoyneHealtHServiceSAnnuAl report 2011 03 MoyneHealtHServiceSAnnuAl report 2011

achievedoutstandingresultsinouraustraliancouncilonHealthcareStandards(acHS)accreditationauditp10.

completedtherenovationsofthecentralSterilisingServicesDepartment(cSSD)andimprovedworkflowmanagementandinfectioncontrolpracticesp13.

Successfullyrecruitedapart-timeDirectorofMedicalServicestoassistusincredentialingandprivilegesandmedicalappointmentsprocessesp10.

obtaineda$50,000victorianStateGovernmentGranttoinstallsolarhotwaterservicesintotheBelfastHousenursingHomepp13,16.

completedtheFireriskManagementUpgradeWorksatatotalcostof$458,176.21pp13,16,23.

DisAppointments

Weexperiencedadeclineinourresidentialagedcareservicesoccupancyratesp12.

WewereunabletocompletetheWaterQualityriskManagementPlanforourrainwatersupplybecauseofinfrastructurechallengesandthecomplexityofthewatersupplysystemp10.

WewereunabletocompletetheMHSMasterPlanduetoanongoingdelaywithfinalisingtheServicePlanpp06,10.

HigHligHts

03

L to R: Mr David Lee, Chief Executive Officer; Ms Belinda Westlake, Health Information, Quality and Risk Manager; and Ms Fran Kinnersly, Director of Nursing.

acHS australian council on Healthcare Standards.

acSaa aged care Standards and accreditation agency.

aDaSS adult Day activity and Support Service.

ara australasian reporting awards.

attestation on Data accuracy an assurance that Moyne Health Services has appropriate internal controls and processes to ensure that reported data reasonably reflects actual performance.

average length of stay is determined by dividing the total number of inpatient bed days by the total number of inpatient separations.

BaceS Board assurance on compliance e-System.

Best practice a comprehensive, integrated and cooperative approach to the continuous improvement of all areas of healthcare delivery.

BoM Board of Management.

cacps community aged care Packages.

ceo chief executive officer.

clinical Governance a systematic approach for improving and maintaining the quality of resident and patient care.

current asset ratio a measure that indicates how much current assets exceeds current liabilities.

DoH Department of Health.

Don Director of nursing.

Dva Department of veterans affairs.

eacH extended aged care in the Home.

ecofootprint is a measure of how many resources you use and tells you whether you tread heavily or lightly on the planet.

eD emergency Department.

eeo equal employment opportunity.

eFt equivalent Full time.

Financial Management compliance Framework a mechanism for Government to review and monitor compliance with the Standing Directions of the Minister of Finance.

Foi Freedom of information.

Gp General Practitioner.

GSerp Government Sector executive remuneration Panel.

Hacc Home and community care.

Hr Human resources.

ict information, communication and technology.

Kpi Key Performance indicator.

Kra Key result area.

MHS Moyne Health Services.

oH&S occupational Health and Safety.

opD outpatients Department.

pFMc Port Fairy Medical clinic.

Qoc Quality of care report.

Qpi Quality Performance indicator.

QpS Quality Performance System.

resourceSmart a healthcare program established by Sustainability victoria, Department of Health and Department of Sustainability and environment to assist healthcare agencies with environmental management.

responsible Bodies Declaration a report on operations provided in accordance with the Financial Management act 1994.

risk attestation Statement a requirement to provide a risk statement in the annual report in accordance with Standing Direction 4.5.5. of the Minister of Finance.

rn registered nurse.

Separation the process by which an episode of care for an admitted patient ceases.

SWarH South West alliance of rural Hospitals is an it alliance of hospitals and multipurpose agencies.

vHa victorian Healthcare association.

vMia victorian Managed insurance authority.

vMo visiting Medical officer.

vpSM victorian Patient Satisfaction Monitor.

WeiS Weighted equivalent inlier Separations. a formula applied to the resource weight to determine the WeiS for recovery of funding.

Working capital this is the amount of funds available when current liabilities are subtracted from current assets.

Glossary oF terMs

Moyne HealtH ServiceS annUal report 2011

our Vision

our community will have access to on-going, highest quality care.

our Mission

to provide an excellent, sustainable, holistic healthcare service.

our Values

• Competence, professionalism and integrity;

• respect for the individual;

• active community involvement and consultation;

• accountability;

• equity in access to care, impartiality;

• Innovation and constant learning and

• Kindness.

Moyne Health services

30 - 36 villiers Street, port Fairy vic 3284telephone: (03) 5568 0100 Fax: (03) 5568 0158email: [email protected]

Front Cover: Picturesque Moyne River and Gipps Street Bridge Port Fairy.

taBle oF contentS

1 Highlights

“achieved an outstanding result in our australian council on Healthcare Standards (acHS) accreditation audit”

2 our Services

3 year in Brief

4 about Moyne Health Services

6 overview

10 president and chief executive officer’s report

14 responsible Bodies Declaration

15 performance at a glance

16 Financial overview

18 our Governance

Board of Management 18 Governance Statement 20 executive Management 24 organisation chart 25

26 occupational Health and Safety

30 Woody’s Murray to Moyne

32 principal officers

33 our Donors

34 life Governors

35 Financial compliance

index to Financials 36 certification 37 auditor General’s report 38 Financial Statements 40 Disclosure index 89 legislative compliance 91

94 our Bequest program

Glossary of terms (inside back cover)

Fast FaCts about Port FaIry

3290 km west of Melbourne, at the point where the Moyne river enters the Southern ocean.

3 By 1957 ‘Belfast’ (Port Fairy) was one of australia’s largest ports, second only to Melbourne, the port catered to the whaling industry.

3 Population of 2,560.

3 Primary industries are tourism and fishing.

3 Battery Hill is a cannon emplacement and signal station built in the 1860s to protect against russian invaders.

3 Port Fairy established: 1843.

3 elevation: 6 m (20 ft).

The paper used in the manufacturing of this report is:

05 MoyneHealtHServiceSAnnuAl report 2011

YEARiNbRiEf


MoyneHealthServices(MHS)isapublichospitalincorporatedunderSchedule1oftheHealthservices Act 1988.MHSprovidesacomprehensiverangeofacute,residentialagedcare,primaryandcommunityhealthcareservices.

ACute HospitAl CAre

Restorationoftheindividual’shealth

• accidentandemergency

• Generalmedicine

• Palliativecare

theacutehospitalservicesareprovidedinthe15bedacuteWingandoutpatients/emergencyareas.theseareasareaccessedthroughtheMainreceptionareasituatedintheoriginalhospitalbuildingonvilliersStreet.

AGeD CAre

Residentialandhomebasedservices

Belfast House nursing Home

BelfastHouseisapurposebuilt30-bednursinghome.thenursingHomeislocatedonregentStreet.

moyneyana House Hostel

MoyneyanaHouseoffers39hostelbeds,5respitebedsandapurposebuilt8-beddementiaarea.theHostelislocatedoncollegeStreet.

CommunityAgedCarePackages(CACPs)

communityagedcarePackagesprovidecareandsupportservicestoolderpeopleresidinginthecommunityallowingthemtoremainintheirhomeinasupportedenvironment.MHShas20packages.

ExtendedAgedCareintheHomePackages(EACH)

extendedagedcarePackagesprovidehighcaresupportservicesinthehome.MHShas5packages.

primArY AnD CommunitY CAre

Restorationoftheindividual’shealthandpreventionofillhealth

thePrimaryandcommunitycaredepartmentprovidesalliedhealthandmedicalsupportservicesinthefollowingareas:

• occupationaltherapy,

• Physiotherapy,

• audiologyServices,

• GriefandBereavementcounselling,

• continenceconsulting,

• Diabeteseducation,

• Dieteticsandnutrition,

• Drugandalcoholcounselling,

• GeneralcounsellingServices,

• Pathology,

• Podiatry,

• radiology,

• SpeechPathology,

• Women’sHealthclinicand

• DistrictandcommunitynursingService(24hrsperday7daysperweek).

Servicesarealsoprovidedtocommunitymemberstoassisttheminmaintainingandimprovingtheirhealthsuchas:

• adultDayandSupportServicescentreforoldercommunitymembers,

• Schooleducationhealthandwellbeingprograms-PortFairyandKoroitPrimarySchools,

• WorkHealthchecksProgram-MHSisanendorsedproviderforthisvictorianGovernmentinitiative,

• Physicalactivityclasses(PortFairyandKoroit),

• integratedHealthPromotionprogramsinpartnershipwithkeystakeholdersintheMoyneShire,

• Healtheducationandchronicdiseasemanagement.

MHSofferscoordinatedcaretoassistcommunitymemberstoachievemaximumindependencecompatiblewiththeirabilitiessuchas:

• assessmentofneedsandcaremanagement,

• communityBus,

• in-homerespiteand

• Personalcareassistance.

OuRsERviCEs

2011 2010 + / - change 2009

FinAnCiAls ($000)

totalrevenue# 11,723 $ 10,292 14% $ 9,616

totalexpenditure* 11,507 $ 10,081 14% $ 9,740

“Surplusbeforecapitalpurposeincome,depreciationandabnormalitems” 216 $ 211 2% $ (124)

totalaccommodationbonds 6,699 $ 5,993 12% $ 6,205

totalassets 27,769 $ 27,916 -0.5% $ 27,880

totalliabilities 9,269 $ 8,778 6% $ 8,529

totalequity 18,500 $ 19,138 -3% $ 19,351

stAFF

nostaffemployed 192 191 0.5% 185

employees(Fte) 106.94 104.96 2% 105.38

serViCe ACtiVitY

Acute Care

inpatienttreated(separations) 501 494 1% 535

totaloccasionsofnon-admittedpatients 7,351 8,625 -15% 9,511

totalinpatientbeddays 2,460 2,705 -9% 2,560

totalWeiS 442.98 448.97 -1% 434.24

averagelengthofstay 4.9 5.5 -11% 4.8

Aged Care

agedcareBedDays-Belfast(Highcare) 9,992 10,493 -5% 10,750

agedcareBedDays-Moyneyana(lowcare) 17,509 18,411 -5% 17,789

QuAlitY

complaints 8 8 0% 5

Medicationserrors 371 775 -52% 651

Falls 208 262 -21% 249

incidentrates 650 1,138 -43% 1,042

#totalrevenueexcludingcapitalpurposeincome.

*totalexpenditureexcludingdepreciationandcapitalexpenditure.

note:therehasbeenachangetotheaccountingtreatmentoftheSWarHjointventure.thisinvolvesMHStakingupashareofcurrentandnon-currentassets,currentandnon-currentliabilities,equity,revenueandexpenses.refertonote21.

theabovefiguresareroundedofftothenearest$000.

MoyneHealtHServiceSAnnuAl report 2011 MoyneHealtHServiceSAnnuAl report 2011

2004

MoyneHealthServicesundertookminorcapitalworkstorepairdamagetotheDaycentrebuildingandincreaseofficeandconsultingspace.thebuildingwasre-launchedasthePrimarycareBuilding.

2005

constructionona17-bedextensiontoMoyneyanaHouse.thenewwingprovidedanadditionalfiverespitebedsand12permanentresidentialplaces.

2006

SirninianStephenopenedtheMoyneyanaHouseextensionon28thapril.

2010

MoyneHealthServicesconducteditslastoperatingtheatrelistonthe24thSeptember2009.

thePortFairyMedicalclinicwasextendedtoaccommodateadditionalGeneralPractitioners.

MoyneHealthServicespurchased101regentStreettofacilitatethefutureexpansionofthesite.

present

todayMoyneHealthServicesincorporatesthePortFairyHospital,MoyneyanaHouse(agedcareHostel),BelfastHouse(agedcarenursingHome),primarycareservices,communityhealthservicesandhomebasedservices.itcontinuestobeanessentialandintegralpartofthecommunity.

AbOutMOYNEHEAltHsERviCEs

MoyneHealthService(MHS)hasdevelopedfroman1849four-roomcottageat40JamesStreet,Belfast(PortFairy)toamulti-milliondollarhealthservice.

PortFairyHospital,victoria’soldestcountryhospital,hasanimpressivehistoryofservicetothecommunity.

thePortFairyHospitalhasenjoyedanalmostuniquelevelofcommunitysupport.traditionally,manylocalfamilieshavegenerouslysupportedourhospital.

HistorY oF our GroWtH

1855

thecentralportionofthepresentstructurewasbuiltwithaspecialgrantof£1000thatwasmatchedbythecommunity.

1875

additionsweremadetothebuildingatacostof£1145/6/6andsupportedbyapublicappeal.theseadditionsincludedthetwolargemulti-purposeroomsatthefrontoftheHospital.

1887

FatherMauriceStackbequeathed£1000thatwasusedtobuildtheStackFeverWard.theFeverWardwasclosedin1939,however,aslateas1991itwasstillbeingutilisedtoaccommodatemaleresidents.

theFeverWardwasthenaBoardroomduringthe1950s.theStackFeverWardwasinastateofdisrepairandwasdemolishedduring1992.thesitewasthenusedtobuildanewdementiacentrein1998.

1891

theupstairsportionofthe1855buildingwasconvertedtonursesquarters.todaythispartofthebuildingisusedasaboardroom.

1934

lordandladyHuntingfield,accompaniedbyMr.c.l.Mcvilly,SecretarytothecharitiesBoard,openednewadditionstotheHospital.theadditionsincludedasun-roomandaone-bedandatwo-bedroomonthenorthside,andanoperatingtheatre,birthroom,nursery,atwo-bedroomandtwoone-bedroomsontheSouthside.thetotalcostwas£7,500.

1959

theGovernorofvictoria,SirDallasBrookes,officiallyopenedanewmaternitywingoftheHospitalonthe4thFebruary.todaythiswingformspartofthenewBelfastHousenursingHome,establishedinMay1996.

1965

SirrohanDelacombe,Governorofvictoria,openedthenursesHomeadjacenttotheHospitalbuildingsonthe7thapril.thisbuildingisnowthePrimarycareBuilding.

1976

thePrimeMinisterofaustralia,therightHonourableMalcolmFraser,M.P,opened,onthe22ndapril,anewoutpatientandcasualtydepartment,togetherwiththenewhospitalwardblocknowhousingtheacuteServices.

1988

atwenty-five-bedresidentialhostelcalledMoyneyanaHousewasopenedbytheGovernorGeneralofaustralia,SirninianStephen,inJune.

1996

theMinisterforHealthandagedcare,theHonorablerobKnowlesM.l.c.,openedBelfastHouse,a30-bedresidentialagedcarefacility,onthe19thMay.thisbuildingwasconstructedatacost$2million.

1998

MoyneHealthServicesestablishedPortFairyMedicalclinicnexttotheDaycarecentre,inpartnershipwithSackvilleclinicmedicalpractitioners,atacostof$325,000.

a$1.9millionredevelopmentofMoyneyanaHostelincludedthefollowing:

• 10-placedementiaunit,

• dining/activitiesarea(theWoodruproom).

2000

thePortFairyHospital,BelfastHouseandMoyneyanaHouseandassociatedservicesbecameMoyneHealthServices.

2001

thefollowingcapitalprojectswerecompleted:

• frontofthehospitalwasreturnedtoaheritagefacade,

• acoveredlinkwasputinplacetointegratetheservicesandtheacutewing,and

• administrationareaswererenovated.

AbOutMOYNEHEAltHsERviCEs

06

viCtORiA’sOldEstCOuNtRYHOsPitAlWitHOvER160YEARsOfsERviCEtOOuRCOMMuNitY

07

Our Contemporary Health Service still has its’ original heritage listed facade.

Circa 1855

Circa 1875

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leadership & Governance

thisyearweweredelightedtohave

MrDantehanMP,FederalMember

forWannon,asourguestspeakerat

ourannualGeneralMeeting(aGM).

Mrtehanspokeabouttheinfluenceof

canberrapoliticsonruralcommunities

andislookingforwardtoadvocating

onbehalfofruralcommunities.

MHShasestablishedaStrategic

WorkingGrouptopreparefor

masterplanning.thisinvolves

preparingabuildingdevelopment

planforthenext10years.MHS

anticipatestenderingtheMasterPlan

briefinearly2012.theMasterPlan

willbefundedentirelybyMHS.We

believethatamasterplanisintegral

tomaintainingasustainablehigh

qualityhealthcareservicetoour

community.

thisyearweappointedDrBruce

WartonasourDirectorofMedical

Services.Brucehasawealthof

experienceandhasassistedMHSin

establishingitstermsofreference

andimprovingourcredentialsand

privilegesprocesses.Wearedelighted

thatBrucehasjoinedourteamand

lookforwardtohiscontributions.

MHSimplementedthe

recommendationsarisingfromDr

JennyBartlett’sJune,2010clinical

Governanceandcredentialand

Privilegesreview.Werevisedour

committeesstructuresandcombined

clinicalGovernanceandQuality

intoaGovernance,Qualityandrisk

committee.thisinitiativewillavoid

duplicationandassistindeveloping

anenterprisewideapproachtorisk

management.

MHSparticipatedintheaustralian

HealthGovernancebenchmarking

project,whichprovideduswith

anopportunitytocomparatively

benchmarkourgovernanceprocesses

withothervictorianhealthcare

agencies.theprocesshasbeen

instructiveandprovideduswith

somefeedbacktofurtherrefineour

governancepractices.

Quality service improvement and

risk management

MHSinacollaborativerelationship

withWesternDistrictHealth

Service,PortlandDistrictHospital

andHeywoodHealthServicehas

appointedrSMBirdcameronas

ourinternalauditorsuntil30th

June,2014.Welookforwardto

developinganinternalauditplan

thatwillfurtherenhanceourinternal

controlenvironment.

MHSinstalledaroofsafetysystem

atatotalcostof$10,000toimprove

contractorsafety.Weareconfident

thatthisprecautionarymeasurewill

ensurethesafetyofemployeesand

contractorsrequiredtoconductrepairs

whilstworkingontheroofstructures.

Wehaveexperiencedalongand

drawnoutprocessinattemptingto

concludethewaterriskmanagement

project.inDecember,2010MHS

engagedGHDconsultingtoassistus

indevelopingariskmanagementand

awaterqualitymanagementplan.

Unfortunatelyourprogresshasbeen

frustratedbythecomplexityofthe

rainwaterinfrastructure.Weexpect

thatthismatterwillberesolvedby

theendoftheyear.MHShashad

arainwaterharvestingprogramin

placefordecades.However,wemust

ensurethattherainwaterharvesting

andmonitoringisinaccordancewith

StateGovernmentPublicHealthPolicy

andrelevantlegislation.

thisyearweachievedanoutstanding

acHSaccreditationresultwith11

‘extendedachievements’andthree

successfulagedcaresupportvisits.i

wouldliketocongratulateourstaff

fortheirdedicationandtenacityin

achievingtheseoutstandingresults.

PREsidENtANdCHiEfEXECutivEOffiCER’sREPORt


DeVelopinG our people



David leechiefexecutiveofficer

Geoff YoulPresident

Belfast House

BelfastNH: 72.81 Minimum Mean Maximum

95

76

57

38

19

0

Moyneyana House

Moyneyana: 72.81 Minimum Mean Maximum

95

76

57

38

19

0

MHSachievedanemployeesatisfactionscoreof72.81%againstan“allhighcare“industrymeanof78.89%.

MHSachievedanemployeesatisfactionscoreof72.81%againstan“alllowcare”industrymeanof80.09%.MHSiscurrentlyconsideringarangeofsolutionstoimproveouremployeesatisfactionscores.

Financial sustainability

thisyear’sdeficitaftercapitalresultof$638,239isdirectlyattributedtothelargedepreciationexpenditurerelatedtoavaluationofMHSlandandbuildings.However,weachievedasurplusbeforecapitalof$216,417.

MHShasconcernsabouttheimpactofthecommonwealthGovernment’scarbonPriceinJuly,2012withananticipatedincreaseinutilitycosts

andgoodsandservices.thisislikelytoimpactonourfinancialperformanceinfutureyears.Wearecurrentlyascertainingopportunitiesforreducingservicecoststoimproveourfinancialviability.

empl

oyee

Sat

isfa

ctio

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dex

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dex

Demand for aged care beds has declined

Demandforhighcarebedshascontinuedtosoftenthroughouttheyear.Highcarebedshavedecreased8%inthelastthreeyears.notethedeclineinoccupancyratesintheperiodfromJanuarytoMarch.

ourlowcarebedoccupancyrateshavealsodeclinedinthelastyear.lowcarebedshavedecreased6%overthelastthreeyears.

MHSwillcontinuetoexperiencecompetitiveresidentialagedcareoccupancypressuresasthedemandforcommunityagedcareservicesislikelytoincreaseovertime.





separations 2010/11 2009/10 2008/09 2007/08 2006/07

Sameday 85 40 95 109 53

Multiday 416 454 435 440 487

totalseparations 501 494 535 549 540

Publicseparations 364 391 339 418 403

totalWeiS 442.98 448.97 434.24 449.6 444.59

Separationsperavailablebed 33.4 32.9 35.6 36.6 36

total bed days 2,460 2,705 2,560 2,463 2,628

non admitted patients 2010/11 2009/10 2008/09 2007/08 2006/07

emergencyMedicaltreatment 5,436 7,172 7,693 7,267 6,276

outpatientServices(alliedHealth&radiology)-nonDva 1,915 1,480 1,807 3,705 3,193

outpatientServices(alliedHealth&radiology)-Dva 11 31 24

total occasions of service 7,351 8,652 9,511 11,003 9,493

theaverageoccupancyratesoverthelastfiveyearshavefluctuatedbetween45%and49%.WecontinuetoexperienceseasonalvariationssuchasthechristmasperiodandPortFairyFolkFestivalinwhichthereisaconsiderabledemandforourservices.

service indicators

notethedecreaseinthenumberofemergencymedicaltreatmentpresentations.thisdecreaseisduetoimprovementsinourdataintegrityandcollection.

Facilities, equipment and technology

thisyearweimplementedourhybridvehiclestrategy.Weareprogressivelyreplacingoursmallvehiclefleet,asfaraspracticable,withhybridvehicles.Webelievethatthisinitiativewillreduceourcarbonemissionsbyanestimated30%.

MHShasnowestablisheditsessentialservicesmaintenanceprogramandisconfidentthatitssystemsandprocessescanprovideassurancethatessentialservicesarebeingmaintainedinaccordancewithregulatoryrequirements.

Weweredelightedtoreceive$58,842.20fromthePortFairyFolkFestival(PFFF)forthepurchaseofa

communitybus.thePFFFhasprovidedfundingassistancetoMHSovermanyyearsandweappreciatetheirsupport.MHSwillalsopurchaseabusfortheresidentialagedcareservices.

thisyearwereceived$50,000invictorianStateGovernmentfundingtoupgradetheBelfastHousehotwaterservices.WeappreciatetheDepartmentofHealth’ssupportinfundingourinfrastructureupgrades.theseGovernmentfundswillassistMHSintheimplementationofitsenvironmentstrategy.otherimprovementsinclude:

• therenovationofccSDareatoimproveinfectioncontrolprocessesandaddressthe2007acHSrecommendationatacostof$30,000.

• thecompletionofthe‘makeover’oftheMoyneyanaHostelconservatoryatatotalcostof$30,000.congratulationstoKatharinaredford(formeragedcareServicesManager)andherteamfortheircommitmentinsourcingfundsforthisproject.

MHShascontinuedtoaddressthenormanDisneyyoungFireSafetyauditrecommendations.theProjecthastakenfouryearstocompleteatatotalcostof$781,077.intotalMHSreceived$350,000inStateGovernmentfunding.itwasnecessaryforustocompletethefireriskmanagementworksinordertoassureourcommunityandclientsthatweareprovidingasafeenvironment.

0.8

0.85

0.9

0.95

1

1.05

2009-2010 0.9944 0.9895 0.9821 0.9677 0.9846 0.9752 0.9684 0.9629 0.9653 0.9578 0.9485 0.9103

2010-2011 0.8995 0.9746 0.9256 0.9243 0.9558 0.9076 0.8927 0.8695 0.9231 0.9115 0.8896 0.9391

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

0.75

0.8

0.85

0.9

0.95

1

1.05

2009-2010 0.961 0.995 0.938 0.971 0.992 0.988 0.985 0.91 0.894 0.933 0.967 0.961

2010-2011 0.953 0.927 0.943 0.959 0.923 0.962 0.923 0.908 0.863 0.874 0.84 0.872


BelFAst House oCCupAnCY

Perc

enta

geo

ccup

ancy

rat

e

0.8

0.85

0.9

0.95

1

1.05

2009-2010 0.9944 0.9895 0.9821 0.9677 0.9846 0.9752 0.9684 0.9629 0.9653 0.9578 0.9485 0.9103

2010-2011 0.8995 0.9746 0.9256 0.9243 0.9558 0.9076 0.8927 0.8695 0.9231 0.9115 0.8896 0.9391


0.75

0.8

0.85

0.9

0.95

1

1.05

2009-2010 0.961 0.995 0.938 0.971 0.992 0.988 0.985 0.91 0.894 0.933 0.967 0.961

2010-2011 0.953 0.927 0.943 0.959 0.923 0.962 0.923 0.908 0.863 0.874 0.84 0.872


moYneYAnA House oCCupAnCY

Perc

enta

geo

ccup

ancy

rat

e



Building effective relationships

thisyearweappointedaneventManager,JennyBoyertoassistuswiththeWoody’sMurraytoMoyne.Jennyisanexperiencedgraphicsartistandhasexperienceinmarketingandprojectmanagement.Welookforwardtohercontributionsinhelpingustoimproveourpromotionoftheevent.

thisyear’sMurraytoMoyneeventraised$72,961.DrDennisnaphineMPpresentedtheGrahamWoodrupMemorialawardtoFrankcarlusfromtheBetterHealthchannelteam.Frankiscreditedwithpromotingmanycommunitycausesandwecongratulatehimforthisachievement.

Wecontinuetobuildandmaintaineffectiverelationshipswithourclients,thecommunity,donors,DepartmentofHealth,staffandmanyotherMHSstakeholders.WearecontinuallyreviewingourcommunicationsstrategytoensurethatourstakeholdersareawareofMHSinitiatives.

our Auxiliaries, Volunteers and Donors

MHSisexceedinglyprivilegedtohavethesupportoftheauxiliariesandvolunteers.theyambukHospital,theFriendsofMoyneyanaHouseandthePortFairyHospitalauxiliariescontinuetoprovidetirelesssupporttoourservice.We

areverygratefulandthankthemsincerelyfortheirmanyefforts.

thisyearPortFairyladiesauxiliaryprovidedadonationof$7,000,yambukHospitalauxiliaryprovidedadonationof$19,000andFriendsofMoyneyanaHousedonationof$34,418.18.

ourvolunteerscontinuetoprovideinvaluableservicetoourclients.ourstaffcouldnotpossiblyachieveallthattheydowithoutthededicationandsupportofourvolunteers.

Future Directions

• completetheMasterPlan.

• PrepareforagedcareaccreditationinSeptember,2012.

• DevelopanenvironmentStrategytoreduceMHS‘greenhousegasemissions’.

• explore‘subacute’careservicespartnershipwithSouthWestHealthcare.

• implementaPatientManagementSystematMHStointegrateacutecareandcommunitycare.

Acknowledgements

onbehalfoftheBoardwewouldliketosincerelythankthedonors,auxiliaries,volunteers,GeneralPractitioners,staff,contractors,suppliersandthecommunityfortheirsupportandassistancethroughouttheyear.

Welookforwardtoanothersuccessfulyearinfurtherconsolidatinghealthcareserviceoperationsinpreparationforstrategicgrowthandopportunities.

responsible Bodies Declaration

inaccordancewiththefinancialManagement Act 1994,wearepleasedtopresentthereportonoperationsforMoyneHealthServicefortheyearending30thJune,2011.

Geoffyoul

President

Davidlee

chiefexecutiveofficer

22ndaugust,2011

utility 2011 2010 +/- % Change

electricity 807 772 5

naturalgas 414 413 0.2

environmental performance

Wehavemanagedtomaintainourutilitieswithinanacceptablerange.inthenextyear,wewillbeworkinghardtoreduceourelectricityusage.

PERfORMANCEAtAglANCE


1

AT A GLANCE

0

0.5

1

1.5

2

2.5

3

2011 2010 2009 2008 2007 2006 2005 2004 2003 2002

Current asset

The current asset ratio has been reasonably stable over the last five years. The decline in

the current ratio since 2005 is primarily attributed to the MHS recognition of accommodation bonds as a current liability.

0

500

1000

1500

2000

2500

2011 2010 2009 2008 2007 2006 2005 2004 2003 2002

Cash flow s from operating activities

Total Acute Care Occupancy Bed Days Trend

0500

1000150020002500300035004000

2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001

There has been a slow decline in acute care occupancy rates over the last 10 years

however the trend has been relatively stable in the last five years.

thecurrentassetratiohasbeenreasonablystableoverthelastfiveyears.thedeclineinthecurrentratiosince2005isprimarilyattributedtotheMHSrecognitionof

accommodationbondsasacurrentliability.

Current Asset

1

AT A GLANCE

0

0.5

1

1.5

2

2.5

3

2011 2010 2009 2008 2007 2006 2005 2004 2003 2002

Current asset

The current asset ratio has been reasonably stable over the last five years. The decline in

the current ratio since 2005 is primarily attributed to the MHS recognition of accommodation bonds as a current liability.

0

500

1000

1500

2000

2500

2011 2010 2009 2008 2007 2006 2005 2004 2003 2002

Cash flow s from operating activities

Total Acute Care Occupancy Bed Days Trend

0500

1000150020002500300035004000

2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001

There has been a slow decline in acute care occupancy rates over the last 10 years

however the trend has been relatively stable in the last five years.

total Acute Care occupancy Bed Days trend

therehasbeenaslowdeclineinacutecareoccupancyratesoverthelast10yearshoweverthetrendhasbeenrelativelystableinthelastfiveyears.

2

Belfast House Occupancy Bed Days Trend

940096009800

10000102001040010600

1080011000

2011 2010 2009 2008

There has been a 5% decline in residential aged care occupancy rates in the last year and

an 8% decline since 2008.

Moyneyana House Occupancy Bed Days Trend

16500

17000

17500

18000

18500

19000

2011 2010 2009 2008

This occupancy rate figure is inclusive of respite bed days. There has been a 5% decline

in residential aged care occupancy rates in the last year and 6% decline since 2008.

Victorian patient Satisfaction Monitor (VPSM ) Results

70 75 80 85 90 95

Discharge and Follow -up

Physical Environment

Complaints Management

Treatment and RelatedInformation

General Patient Information

Access and Admission

Overall Care

Consumer Participation

All Hospitals Category D Hospitals Moyne Health Services

Belfast House occupancy Bed Day trends

therehasbeena5%declineinresidentialagedcareoccupancyratesinthelastyearandan8%decline

since2008.

2


940096009800

10000102001040010600

1080011000

2011 2010 2009 2008




16500

17000

17500

18000

18500

19000

2011 2010 2009 2008




70 75 80 85 90 95







Overall Care



moyneyana House occupancy Bed Days trend

thisoccupancyratefigureisinclusiveofrespitebeddays.therehasbeena5%declineinresidential

agedcareoccupancyratesinthelastyearanda6%declinesince2008.

2


940096009800

10000102001040010600

1080011000

2011 2010 2009 2008




16500

17000

17500

18000

18500

19000

2011 2010 2009 2008




70 75 80 85 90 95







Overall Care



Victorian patient satisfaction monitor (Vpsm) results

ourvPSMresults,asatDecember2010,showthatwehaveoutperformedsimilar-sizedhospitalsacross

allservicecategories.

-500

0

500

1000

1500

2000

2500

2011 2010 2009 2008 2007 2006 2005 2004 2003 2002

Cash flows from operating activities

Cash Flows from operating Activities

therehasbeenadeclineincashflowfromoperationactivitiesrelatedtoinvestmentofcash

intotermdeposits.

MoyneHealthServicesachievedanetsurplusresultbeforecapitalandspecificitemsof$216,147(2010:$210,846)fortheyearp40.

surplus

thetotalrevenuefortheyearis$11,987,915(2010:$10,946,450)p40.

thetotalexpenditurewas$12,626,154(2010:$11,172,964)p40.

liquidity

MoyneHealthServiceshasworkingcapitalof-$281,958(2010:-$45,738).thismeansthattheentitycurrentlyhas$281,958incurrentliabilitiesinexcessofcurrentassetsp41.

thecurrentassetratiodecreasedfrom0.99(2010)to0.97(2011).thisamountstoa2%declineinthecurrentassetratio.

investments

thevalueofMoyneHealthServicesinvestmentsatyearendwas$7.37million(2010:$5.96million).thisrepresents24%improvementonthepreviousyearrelatedtoadditionalaccommodationbondsplacedintermdepositinvestments.

Cash Flow

MoyneHealthServicesgeneratedacashflowdeficitfromoperationsof$21,550(2010:$492,496)andanetdecreaseincashheldof$203,014(2010:$808,000).

BAlAnCe sHeet

Assets

totalassetsare$27.769million(2010:$27.916million)aslightincreaseof$146,300incomparisontothepreviousyear.

murray to moyne Fundraising

liabilities

totalliabilitiesincreasedfrom$8.78million(2010)to$9.27million(2011)asaresultofanincreaseinaccommodationbondliabilitiesandemployeeprovisionsp41.

fiNANCiAlOvERviEW


fiNANCiAlOvERviEW


Fire risk management Works

nicholsonconstructionsPtyltd $431,732.21

exovaWarrington $ 26,444.00

totAl $ 458,176.21

Financials ($000) 2010/11 2009/10 2008/09 2007/08 2006/07

totalrevenue 11,723 10,292 9,616 9,090 8,198

totalexpenses 11,507 10,081 9,740 8,791 8,549

operatingsurplus(loss)before

capitalandspecificitems 216 211 (124) 299 (351)

totalassets 27,769 27,916 27,880 23,130 21,133

totalliabilities 9,269 8,778 8,529 6,580 5,250

equity 18,500 19,138 19,351 16,550 15,883

Financial summary

SpecifiedStateGovernmentcapitalGrantsof$142,352wereprovidedforthefollowingprojects.

Capital expenditure

significant items of capital expenditure (exceeding $100,000) for the year included:

‘Cash & Cash Equivalents’ decreased and ‘Other Financial Assets’ increased as a result of investing Accommodation Bonds and cash assets into Term Deposits. MHS also had a net bond cash outflow of approximately $760,000. Refer to Financial Notes 5 & 7. Current liability provisions remained relatively stable due to an improvement in the management of employee annual leave liabilities. Other liabilities has further increased in connection with an increase in accommodation bonds. Refer to Financial Statements Note 14.

Eventssubsequenttobalancedate,whichmanyhaveasignificantEffectontheOperationsoftheEntityinsubsequentYears.

therewerenoeventssubsequentto30thJune,2011thatwillhaveamaterialimpactonMoyneHealthServiceoperations.refertoFinancialnote24.

Future directions

• toimprovetheuseofthepowerbudgetsoftwarebylinemanagersforfinancialanalysis.

• tocontinuetorefinethefinancialreportsandkeyperformanceindicators(KPi’s).

• toimprovethefinancialviabilityofMHSanditsrelianceoncommunityfundraisingevents.

2010/11 2010/11 Variance Actual Budget $000 $000 $000

totalrevenue 11,723 10,477 1,246

totalexpenditure 11,507 10,369 (1,138)

Surplus(Deficit)Beforecapital&Specificitems 216 108 108

capitalincome(lesscapitalpurposeexpenditure) 243 328 (85)

Depreciation 1,098 1,085 (13)

netresultfortheyear (638) (649) 10

budgetaryObjectivesfor2010/11andPerformanceagainstthoseObjectives

2010/11 2009/10 +/- % Change $000

cash&cashequivalents 56 1,204 -95

otherFinancialassets 7,371 5,964 24

Provisions 1,382 1,422 3

otherliabilities 6,708 5,993 12

summaryofsignificantChangesinfinancialPositionduring2010/11

infrastructureGrantforinstallationofSolarWaterSystemtoBelfastHousenursingHome $50,000

agedcareannualProvisions $30,000

SrHSenrollednurse(Div2) $36,852

agedcareMinorcapital $10,000

DementiaFriendlyenvironment $4,500

GreeningHospitalsGrant $11,000

totAl $142,352

totalrevenue $124,148

totalexpenses $51,187

surplus $72,961

state Government specified Grants

bOARdOfMANAgEMENt


bOARdOfMANAgEMENt


Geoff YoulPresident

Geoff is President of the

Yambuk Recreational Reserve

Committee, Trustee Port Fairy

Public Cemetery Trust and

Vice President South West

District Rifle Association.

Geoff is a primary producer

based in Yambuk.

terms of appointment

01.01.00–30.06.13

Board Committees

• executive(chair)

• auditandrisk

• executiveremuneration

andGovernance

• MurraytoMoyne

(amajorfundraisingevent)

Charlie BlackwoodSeniorvicePresident

BachelorofveterinaryScience

(SydneyUniversity),MacvSc

Charlie is a Partner in the

Warrnambool Veterinary Clinic

located in Port Fairy. President

of Port Fairy Consolidated

School Council.


25.11.04–30.06.11

Board Committees

• executive

susan KewleyJuniorvicePresident

advancedDiplomaofBusiness

(Humanresources)

Susan is employed by

Moyne Shire as the Human

Resources Coordinator and

has experience in public sector

Governance, Strategic Planning

and Policy Development.

MemberoftheMoyneShire

arts&culturecommittee

andmemberofthePortFairy

Bookclub.


01.11.05–30.06.11

Board Committees

• executive

• executiveremuneration&

Governancecommittee

(chair)

• Marketingand

communications

Kerrie robertson

DipappliedSocialSciences-

WelfareStudies,assocDip

Familytherapy

Kerrie is a Social Worker and

Family Counsellor in private

practice.


24.10.02-30.06.11

Board Committees

• occupationalHealthand

Safety

• Governance,Qualityand

risk(chair)

2121AnnuMoyneMoyneMoyne AnnuMoyne HealtHServiceS AnnuMoyne AnnuAl report 2011l report 2011l report 2011AnnuMoyne ServiceS AnnuS AnnuServiceServiceServiceHealtHServiceHealt

eda ritchie Am

aMusa,GradDipBusiness

Board member of Port

Fairy Spring Music Festival,

Melbourne University

Publishing, Ian Potter Museum

of Art, Hillview Quarries Pty

Ltd. Trustee of the RE Ross

Trust and Council Member

University of Melbourne .


27.11.03–30.06.12

Board Committees

• Marketingand

communications(chair)

David ryan

Ba,llB

David is a Solicitor. In addition

to his own legal practice,

he works as a solicitor for

South West Community Legal

Centre and the Department of

Human Services as a Disability

Worker. David is a committee

member with the Multicultural

Development Unit of

Community Connections.


01.11.95–30.06.13

Board Committees

• Governance,Quality

andrisk

• MurraytoMoyne

richard Walter Am

Bcomm,MtrP(Melb),

MrP(Penn)

Richard is Independent Chair

of the Moyne Shire Audit

Committee.


1.07.08-30.06.11

Board Committees

• auditandrisk

• executiveremuneration

andGovernance

peter o’Keeffe

Peter is the Director of

Global Power Design. He was

formerly Facilities Manager at

South West College of TAFE.

Peter’s interests include Folk

Festival-Construction Crew

(30 years), Red Cross-Disaster

Relief Plan (Water purification)

and golf.


01.11.95–30.06.12

Board Committees

• executive

• auditandrisk(chair)

• occupationalHealthand

Safety(chair)

ralph leutton

MSc(UQ)

Ralph is a self-employed

lobbyist, facilitator and trainer.

He sits on a number of National

Boards representing vocational

education and training.

ralphhasvastexperiencein

management,researchand

teaching.


1.07.10–30.06.13

Board Committees

• environment(chair)

thisStatementsetsoutthemaingovernancepracticesinoperationthroughoutthefinancialyear.

Accountability

theBoardassumesresponsibilityandisaccountablefortheeffectivenessofcorporategovernancepracticesandthemanagementofMoyneHealthServices(MHS).

theBoardhasbeenabletoachieverobustgovernancethroughprovidingeffectiveleadershipandbringingindependentjudgementtodecisionsaffectingtheoperationsoftheMHS.

theBoardhasaGovernancecharterwhichoutlinesthefunctionsandresponsibilitiesoftheMHSBoard.

toassisttheBoardincarryingoutitsfunctionsandresponsibilities,theBoardhasestablishednineboardcommittees:

• auditandrisk;

• executiveremunerationandGovernance;

• Governance,Qualityandrisk;

• MurraytoMoyne;

• Medicalappointments;

• Marketingandcommunications;

• environment;

• occupationalHealthandSafety;andexecutive.

thecommitteesoperateinaccordancewithaclearcharterandproceduresforreportingtotheBoard.

theBoarddelegatesresponsibilityfortheoperationalmanagementandadministrationofMHStothechiefexecutiveofficer(ceo).otherthanmattersspecificallyreservedfortheattentionoftheBoard,themanagementofMHSisformallydelegatedtotheceo.thelevelsofauthorityandresponsibilityformanagementaredocumentedinaninstrumentofDelegationestablishedbytheBoard.

theceoprovidesamonthlyreporttotheBoardonMHS’performance.theBoardhasanannualGovernanceagendawhichprovidesdetailsonthecontentandfrequencyofgovernanceitems.

BoardmemberscharlieBlackwood,SusanKewley,KerrierobertsonandrichardWalterhavebeenre-appointedtotheBoardfrom1stJuly,2011to30thJune,2014.

therewerenomeetingsoftheenvironment,executiveorMarketingandcommunicationscommitteesthroughouttheperiod.

transparency

MHSisapublicbodyincorporatedundertheHealthservicesAct1988 (Vic).

Boardmembersarenon-executivememberswhoareappointedbythevictorianMinisterforHealth.Boardmembersaregenerallyappointedforatermofthreeyears.

theBoard’sGovernancestructureisregulatedbytheHealthservices Act 1988andthePublicAdministration Act 2004.

therolesoftheBoardPresidentandtheceoarenotperformedbythesameindividual.

gOvERNANCEstAtEMENt


theBoardhasanexecutiveremunerationandGovernancecommitteewhoseresponsibilitiesincludethenominationtotheMinisterofprospectiveboardmembersandappraisingtheperformanceoftheBoard,Boardcommitteesandtheceo.theexecutiveremunerationandGovernancecommitteehasa‘charter’thatclearlysetsoutitsrolesandresponsibilities.

MHSiscommittedtoensuringthatallnewBoardmembersareprovidedwithathoroughinductionandtrainingprograms.

theseprogramscover:

• informationonthepublichealthsectorinvictoria.

• impactofrelevantlegislationontheroleoftheMHSGoverningBoard.

• informationabouttheMHS.

• Boardprocedures.

• care,skillanddiligenceobligations;and

• theenvironmentinwhichtheMHSgoverningBoardoperates(eg.governmentpolicies,businesscontextetc.).

MHShasaBoardofManagementinductionprocesstoensurethatnewBoardmembersareprovidedwithacomprehensiveoverviewofthestructure,operationsandpoliciesofMHS.

role of the Ceo

theceoofMHSisresponsibleforexecutingtheMHSstrategicplanandthedaytodaymanagementoftheorganisation.theMHSBoardreliesontheceofortheformalreportingoftheperformanceoftheMHSandforinformalcommunicationbetweenmeetings.

theceoprovidesamonthlyreporttotheBoardcovering:

• Progressinimplementingmediumandlongtermstrategicplans;

• Financialmanagementandincidentreporting;

• ProgressinimplementingthebusinessplansforMHSincludingagainstKPis;and

• SituationswhichwillormayinvolvefutureBoarddecisions,sothattheMHSBoardisfullyinformedandcanprepareformakingthedecision,whenthetimecomes.

theceoensuresafull,timelyandaccurateflowofmanagementinformationtotheMHSBoardandadvisestheBoardofthemajorissuesaffectingtheorganisation.

theceohasaGovernmentSectorexecutiveremunerationPanel(GSerP)contractsettingoutduties,responsibilitiesandconditionsofservice.

theceo’sperformanceisevaluatedandmonitoredbytheexecutiveremunerationandGovernancecommittee.theevaluationinvolvesanassessmentofarangeofkeyindividualandserviceperformanceindicatorsfortheMHS.aperformanceevaluationwasinitiatedfortheyearunderreview.

open Disclosure standard

MHShasadoptedthe‘openDisclosureStandard’(oDS).therearenineprinciples:

• opennessandtimelinessofcommunication.

• acknowledgement.

• expressionofregret.

• recognitionofthereasonableexpectationsofpatientsandtheirsupportperson.

• Staffsupport.

• integratedriskManagementandSystemimprovement.

• GoodGovernance.

• confidentiality,and

• legalconsideration.

risk management and liability

MHSBoardmembersunderstandtheirrisksandliabilitiesandexerciseareasonabledegreeofcare,skillanddiligenceincarryingouttheirroles.

theBoarddeterminesMHS’‘riskprofile’andisresponsibleforapprovingtheorganisation’sriskmanagementstrategyandpolicies,regulatorycomplianceandtheinternalcontrolenvironment.

theresponsibilityforassessingandmonitoringtheeffectivenessofriskmanagementandinternalcontrolsfortheMHSisdelegatedtotheceoandexecutivemanagement.

MHSmustaddressawidevarietyofrisks.MHS’riskmanagementprogramissupportedbyanauditandriskcommittee,Quality&riskManager,Governance,QualityandriskcommitteeandoccupationalHealthandSafetycommitteeandariskManagementPolicy.

DuringtheyearunderreviewMHSengagedanumberofconsultantstoverifyandassessspecificrisks:

• exovaWarringtonFirecontinuedtoprovidefiresafetyandbuildingcomplianceassessmentsinrelationtothemattersidentifiedinthenDyFireSafetyre-auditdatedMay,2007,and

• australianaccountingSolutionsBendigo(aaSB)conductedinternalauditsoftheinternalfinancialcontrolenvironment.

gOvERNANCEstAtEMENt


Board Audit and risk

Governance, Quality & risk

medical Appointments

murray to moyne

occupational Health and

safety

executive remuneration & Governance

Geoff Youl President

9of10 4of4 2of2 7of10 1of1

Charlie Blackwood Senior Vice President

8of10

susan Kewley Junior Vice President

8of10 1of1

David ryan 9of10 5of5 8of10

richard Walter 8of10 3of4 2of2 1of1

ralph leutton 8of10

peter o’Keeffe 9of10 4of4 3of6

eda ritchie 8of10 1of1

Kerrie robertson 5of10 3of5 2of6

meeting Attendances

#theBoardhasgrantedKerrierobertsonleaveofabsenceforaperiodoffourmonthscommencing28thapril,2011.

inteGritY

Code of ethics

ProfessionalismrequiresthatMHS’Boardhavea‘codeofethicsandGoodconduct’andpolicieson‘conflictsofinterest’whichdescribetheethicalstandardsBoardmembersarerequiredtomaintain.

the‘codeofethicsandGoodconduct’isbaseduponthe “Code of Conduct for Victorian Public Sector Employees (No1) (2007)”

itistheBoard’sobjectivethatalldealingswithstaff,withclientsincludingpatientsandresidents,withregulatoryauthoritiesandwiththecommunityshouldbeconductedfairly,honestly,diligentlyandinaccordancewithapplicablelaws.anydeparturefromsuchpracticeistreatedveryseriously.

MHSpromotesthePublicSectorvaluesof:responsiveness, integrity, impartiality, accountability, respect, leadership, human rights, ethical consideration and redress.

Conflicts of interest

theBoardisconsciousofitsobligationstoensurethatBoardmembersavoidconflictsofinterestbetweenMHSandtheirowninterests.Boardmembersmustdeclarethenatureandextentoftheirinterests.adeclarationofinterestsisastandingagendaitematallBoardandBoardcommitteemeetings.theceomaintainsaregisterofBoardmemberpecuniaryinterestsandaregisterofrelatedpartytransactions.

allBoardmembershavemadetherequireddeclarationsfortheyearunderreview.

CharterofHumanRightsandResponsibilities Act 2006

thechartercameintooperationon1stJan,2006andsetsouthumanrights.MHSisrequiredtoactinaccordancewiththecharter.thechartercontains20rightsthatreflectbasicprinciplesoffreedom,respect,equalityanddignity.

stewardship

throughtheceotheBoardhasoverallresponsibilityforensuringtheintegrityoftheMHSsystemsofinternalcontrol.thesesystemsaredesignedtoensureeffectiveandefficientoperations,includingfinancialreportingandcompliancewithlawsandregulations,withaviewtomanagingtheriskoffailuretoachievebusinessobjectives.itmustberecognised,however,thatinternalcontrolsystemscanprovideonlyreasonableandnotabsoluteassuranceagainsttheriskofmaterialloss.

theBoardreviewstheeffectivenessoftheinternalcontrolsystemsandriskmanagementonanongoingbasis,andensuresthatrisksaremonitoredthroughtheauditandriskcommittee.theBoardregularlyreceivesinformationaboutthefinancialpositionandperformanceofMHS.

theBoardhasanauditandriskcommittee.thecommittee’schairisnotthesameastheBoardofManagementchair.

theauditandriskcommitteemeetsfourtimesperyearandhasa‘charter’.

accountingandauditSolutionsBendigo(aaSB)assiststheBoardbyprovidinganinternalauditservice.

theceo,FinanceandQualityandriskManagersattendtheauditandriskcommitteemeetings.aaSBandtheexternalauditorcoffeyHunt&co(victorianauditor-General)mayattendatthediscretionofthecommittee.

theminutesofeachmeetingarereviewedatsubsequentmeetingsoftheBoardandthechairofthecommitteesreportsonthecommittee’sconclusionsandrecommendations.

theexternalauditor,coffeyHunt&coisappointedbythevictorianauditor-Generaloffice(vaGo).

Forannualaccountsreleasedpublically,theBoardchair,ceoandchiefFinancialofficersign-offontheannualdeclarationinaccordancewithStandingDirection4.2.ofthefinancialManagement Act 1994.

gOvERNANCEstAtEMENt


leADersHip

strategic leadership

MHShasestablishedKeyresultareas(Kra).theceoprovidesamonthlyoperatingreportagainsteachoftheKratotheBoard.

theBoardofManagementmember’sbiographies,theirtermofofficeandinformationabouttheirskills,experience,qualificationsandspecialresponsibilitiesarelistedonpp18,19.

thisgovernancestatementreflectsthegovernancearrangementsinplaceatMHS.

Geoffyoul

BoardofManagement-President

gOvERNANCEstAtEMENt


large projects in which there are community expectations

large projects (>$100,000) Comment Cost

FireriskManagementWorks The Victorian State Government contributed $350,000 towards the costs of the upgrade.

$458,176.21

MHSacknowledgesthatithassignificantstakeholders.ourstakeholdersincluderesidents,patients,staff,volunteers,relatives,theDepartmentofHealthandthewidercommunity.MHShasacommunicationsStrategyinplace.MHScontinuestoimproveitscommunicationswithstakeholders.

L to R: Dr Dennis Napthine MP, State Member for Southwest; Mr Dan Tehan MP, Federal

Member for Wannon; Mr Geoff Youl, Board of Management President and Mr David

Lee, Chief Executive Officer following the 2010 Annual General Meeting.

ORgANisAtiONCHARt

27

EXECutivEMANAgEMENt


Belinda Westlake

BappSc(HiM).Mae(Melb),FaaQH

Health information, Quality and risk manager

• appointedoctober,2002.

• responsibleforthemanagementofhealthinformation,qualityandriskprograms.

• BelindaholdsthepositionofchairoftheBarwonSouthWestQualityadvisorycommittee.

• PresidentofthevictorianHealthcareQualityassociation.

Glenis Dean

rncertificateofPeri-operativeServices

Aged Care services manager

• appointedMay,2011.

• responsibleforthemanagementofresidentialandcommunityagedcareservices.

• extensiveexperienceincriticalcarenursingandprojectmanagement.

pauline mcGee

rnrM

primary and Community Care manager

• appointedMarch,2008.

• responsibleforthecoordinationoftheprimaryandcommunitycareservices.

• Paulinehasabackgroundinprimaryandcommunityhealthsectorincludingyouth,women’shealthandcommunityhealtheducation.

• MemberoftheSouthWestPrimarycarePartnershipexecutivecommitteeandmemberofregionalallianceofmentalHealthPromotion.

David lee

Bnurs(QUt),Mcomm(UQ)PGDipcSP,MaicD

Chief executive officer

• appointedJuly,2007.

• responsiblefortheoveralloperationofMoyneHealthServices.

• extensiveexperienceinthearmedforces,nursingandhealthmanagement.

• MemberofSWarHexecutivecommittee,DepartmentofHealthQualityreferencecommitteeandcharteredSecretariesnationalPublicSectorGovernancecommittee.

Dr Bruce Warton rFD

MB,BS,Hons(Monash),BHa(UnSW),FrcSed,FrcoG,FranZcoG,FracMa,aFacHSM,cHe,DtM&H(JcU),GradDipHealthandMedicallaw(Melb).

Director of medical services

• appointedJanuary,2011.

• responsibleforassistingwiththedevelopmentofrobustcredentialingandprivilegesandmedicalappointmentsprocesses.

• BrucehasextensiveexperienceasaDirectorofMedicalServicesandinthearmedforces.

• FormerlyDirectorofMedicalServicesatWesternDistrictHealthServiceandGoulburnvalleyHealth.

leigh parker

BBus(acc),aFcHSe

Finance and Human resources manager

• appointedMay,2008.

• responsibleforthemanagementoffinance,informationtechnology,humanresourcesandoccupationalhealthandsafety.

• FormerlyDeputyceoofterangandMortlakeHealthService.

• MemberoftheSWarHFinancecommitteeandtheFMiSoracleWorkingGroup.

Fran Kinnersly

r.n.Mrcna

Director of nursing

• appointedFebruary,2005.

• responsibleforthemanagementofnursingandclinicalservices.

• MemberoftheroyalcollegeofnursingandanactivememberofthesmallruralDirectorofnursingcommittee.

• Franhasextensiveexperienceinacuteandsurgicalnursingandmanagement.

• MemberBarwonSouthWestnursingexecutiveGroupandDepartmentofHealthPublicSectorresidentialagedcareleadershipGroup.

murray to moyne event manager

Board of management

Chief executive officer

MoyneHealtHServiceSAnnuAl report 2011

Finance & Human resources manager

o H & s Co-ordinator

Aged Care Admin manager

Admin manager

Admin staff

Health information & Quality manager

medical records Clerk

Clinical Coder

Food services manager

trade Cooks

Food service Assistants

maintenance services manager

maintenance officers

Domestic supervisor

Domestic service Assistants

Clinical support nurse

infection Control

Community Health Care

manager

District nurse

Adult Day & support services

primary Care staff

Director of nursing

ACFi and Documentation

Co-ordinator

Aged Care manager

nurse unit manager Acute

primary Care staff

Community Care staff

Director of medical services

Visiting medical officers

nursing staff & Care staff

CACps/eACH manager

Acute nursing staff

outpatients & emergency

pharmacy

MoyneHealthServices(MHS)iscommittedtothehealthandsafetyofallofitsemployees.Wearecommittedtoexemplarypracticesandseethisasanimportantpartofdeliveringhighstandardsofhealthcareservicestoourcommunity.

ManagementisaccountablefortheimplementationofMHSoccupationalHealthandSafety(oHS)PolicyandthisensureswemeetandexceedtheOccupationalHealthandsafetyAct 2004(vic)(theact)legislativerequirements.

ouroHSpoliciesandproceduresformthefoundationofourorganisation.theyaredevelopedwithouremployeesandreviewedregularlyandsignedoffbyourchiefexecutiveofficerformalisingourcommitmenttoourlegalandmoralobligations.thesedocumentsincludeimprovementtargets,measures,andinductiontrainingandconsultationstandards.

ouroHSconsultationprocessprovidesforactiveinvolvementofouremployeesandtheengagementofemployeesisthecornerstoneindevelopingoursystem.

thisyearMHShasfocusedonprovidingariskratingtoidentified

actionssothatprioritywasgiventothehighestratedrisk.

Achievements

• MaratingreceivedforacHSaccreditation.

• StreamlinedoHScommitteeagenda/MinuteswithriskratingsandanactionPlan.

• improvedourstafforientationprocessbydevelopingorientationchecklistsanddevelopinga‘buddy’shiftsystem.

• installedaworkingatheightssafetysystem.

• instigatedWorkHealthchecksforMHSstaff.MHShadareportedattendanceof33%oftotalstaff.

• redevelopedtheKitchenareabyinstallingaheightadjustablebenchandergonomicshelvinginthecoolroom.

• FormedanemergencyPlanningcommitteetoformaliseplansfordisastermanagementandreporttotheoHScommittee.

• Developedemergencyevacuationplansthroughoutthebuildings.

Contractor safety

MHShasidentifiedcontractorsafetyasahighriskarea.thusMHScontinuestodevelopriskreductioninitiativesandcontrols.thisyear,MHSdevelopedWorkingatHeightsandFallPreventionmeasurestominimisetherisksconnectedwithworkingatheights.MHShascontinuedtoimprovesiteinductionforallcontractorsandworktopermitssystems.

Consultancies

thisyearMHSengagedconsultanciesto:

• reviewouroHSPlan.

• reviewFireemergencyresponseManual.

OCCuPAtiONAlHEAltHANdsAfEtY




2010/2011 2009/2010 2008/2009 2007/2008 2006/2007

numberofinjuries 26 481

34 38 13

numberand/orratesofincidents 31 33 10 21 19

numberofWorkcoverclaims1

3 6 2 10 nil

costofinjuriestoMHS2

$3,715.45 $8,483.44 $213.05 $15,142 nil

Workcoverpremiums.3

$81,722 $74,740 $80,185 $57,179 $89,844

Note the relationship between reported injury and incident rates in 2008/09. Typically, the incident rates should be higher than the rate of injuries. MHS has steadily improved its incident reporting rates.

WorkCover Claims

1includes17reportedgastroenteritisepisodes.

2includesminorandstandardclaims.

3FiguresareinclusiveofGSt.

nature of injury 2010/2011 2009/2010 2008/2009 2007/2008 2006/2007

Back 2 2 0 4 0

Strains(excludingback) 1 3 1 1 0

Fracture 0 0 0 0 0

openwound 0 0 1 1 0

Psychological 0 0 0 0 0

Softtissue 0 1 0 3 0

Superficial 0 0 0 1 0

occupationaloveruseSyndrome 0 0 0 0 0

other 0 0 0 0 0

totAl 3 6 2 10 0

WorkCover Claims by injury type

comparativedataintheabovetableisonlyavailableforthelastfiveyears.

2010/2011 2011/2012 2012/2013

numberofinjuries. 31 27 20

targetreduction(%) 5 20 40

target rates

thistableillustratesourtargetratesforthenexttwoyears.MHSaimstoachievea40%reductionininjuriesby2013.thisyearouractualrate(26)equatedwithourtargetrate(31).

2010/2011 2011/2012 2012/2013

QPSFireandemergencySafetyawareness 93% 95% 95%

MandatoryFireandemergencyattendances 90% 93% 95%

this year’s Qps Fire and emergency safety Awareness score was 98% against a target of 93%.

Trend for Rates over Insurance Year3.00%

2.00%

1.00%

0.00%

Average Premium Rate Weighted Average Industry Rate Claims Cost Rate

2006 2007 2008 2009 2010

Insurance Year

notetheincreaseinMHSPremiumrates.thisrelatestoanincreaseintheremunerationratesincalculatingpremiums.




oH&s training

StaffmandatoryFireandemergencyin-serviceimprovedfrom50%(2003/04)to83%(2010/11).in the next three years we aim to improve attendances to 95%.

Audits and investigations

therewasoneWorksafesiteattendancefortheyearunderreview.WorksafeconductedanauditofthenoliftManualHandlingprogram.therewerenomajorissuesarisingfromtheaudit.

Future directions

• Developahigherawarenessofemergencyscenariosamongststaff.

• continuetoensureouressentialservicesmaintenance.

• ProvideappropriatetrainingandupdateopportunitiesforoHSrepresentativesandmanagement.

• ensurealloHSrepresentativesandManagementareeducatedaboutthenationalHarmonisationofoHSlawsinJanuary,2012.

WOOdY’sMuRRAYtOMOYNE

Fire and Emergency Safety - Moyneyana House100

80

60

40

20

0Moyneyana House: 97.80 Minimum Mean Maximum

Fire and Emergency Safety – Belfast House

BelfastNH: 97.80 Minimum Mean Maximum

100

80

60

40

20

0

Fire and emergency safety - Belfast House

0

20

40

60

80

100

9/03 9/04 9/05 3/06 9/07 9/08 na 9/10

BelfastHouse Minimum Mean Maximum

Fire emergency and safety Competency

thisyearourBelfastHousestaffachievedaFireemergencycompetencyresultof97.8%againstameanscoreof93.29%.

ourMoyneyanaHousestaffachievedaFireemergencycompetencyresultof97.8%againstameanscoreof91.66%.

notetheconsistentimprovementinourBelfastHousefiresafetycompetencyscores.Wedidnotconducttestingin2009.

Fire and emergency safety - moyneyana House

0

20

40

60

80

100

MoyneyanaHouse Minimum Mean Maximum

theMoyneyanaHousestaffresultshavebeenconsistentthroughoutthelastsevenyears.Wedidnotconducttestingin2009.

9/03 9/04 9/05 3/06 9/07 9/08 na 9/10

CElEbRAtiNg25YEARsOfWOOdY’sMuRRAYtOMOYNE


CElEbRAtiNg25YEARsOfWOOdY’sMuRRAYtOMOYNE


thisyear’sMurraytoMoynewasanothergreatsuccess.inthemonthsprecedingtheWoody’sMurraytoMoyneweexperiencedwetweatherandfloodingthroughoutvictoria.thereforetherewasalotofdamagetovictorianroads.liaisingwithvicroadsandShireengineersalongthethreeroutesoftheeventwasparamounttoensuringasafeandsmoothpassageforthe1,200cycliststhatregisteredtoparticipateintheevent.

25th Anniversary

thisyearMHScelebratedthe25thanniversaryofWoody’sMurraytoMoyne.thecelebrationsbeganinFebruary,2011whenthecommitteeheldananniversarydinneratSt.Pat’sHall.SomeoftheoriginalcyclistswhorodethefirstMurraytoMoynewerepresentalongwithmanyotherswhohadparticipatedinpreviousyears.anauctiontookplaceofadonatedpaintingofanimpressionoftheMurraytoMoynebyJennyMccarthy.

new Booklet

thisyear,abookletwasdevelopedforbothcyclistsandsupportcrewparticipants.thepurposeofthebookletistoprovideinformationincludingrouteguidelines,rulesandregulations,tips,phonenumbersandcontactdetailsofkeypersonnelandgeneralinformationrelevanttotheride.thebookletwasdistributedinadvanceoftheeventtoassistteamsintheirpreparationfortheride.

Volunteers

volunteersareintegraltothesuccessoftheevent.thelionsclubsthroughouttheStatearewellentrenchedintheeventnowandassistthecyclistsfindingtheirwaythroughthemanytownsthroughoutthethreeroutes.onelionsclubevengoestothetroubleoffillinginthetraintrackswithsandso

thatthecyclistsgetasmoothcrossing.themotorcyclistsarealsodedicatedtothesafepassageofallcyclistsandvehiclesalongthe520kmsofthethreeroutes.therideDirectors,leadandrearvehicles,Medicalvehicles,HamiltonvolunteerGroupandPortFairyvolunteerGroupallvolunteertheirtimetoensuretheeventisasuccess.Successmeansasafeandenjoyableeventforallparticipants.Wewouldliketoexpressourgratitudetoallthevolunteerswhoassistedinanywaytomakethe25theventsucharewardingexperienceforthemanyparticipants.thankyou.

the Graham Woodrup memorial Award

thefollowingnominationswerereceivedfortheGrahamWoodrupMemorialaward:

• WinstonSilbereisenrepresentingHepburnHealthService.

• lesSollyrepresentingHopetounHospital.

• JamesBakerrepresentingroyalchildren’sHospital.

• JamesHaigrepresentingroyalchildren’sHospital.

• ronSommervillerepresentingWesternDistrictHealthService.

thewinneroftheawardwasMrFrankcarlusrepresentingtheBetterHealthchannelteam.theteamdonatedtheirfundsto“Westernchances”.

WecongratulateMr.carlusonhisachievements.

Committee members

mr. Jeff mclean,chairperson,rideDirectorandcommunications

mr. David ryan,vicechairperson,volunteerco-ordinatorPortFairy

ms Alecia Dodson,eventco-ordinatorandadministrator

mr. David lee,Hamiltonco-ordinator

mr. Bill Dalton,Sponsorshipandaccommodation

ms Hester Woodrup,Fundraising

ms Kate Winnen,MedialiaisonandPublicity

mr. errol Carter,co-ordinatorMotorcycleMarshalls

ms tanya murphy,Mapsandroutes

mr. Geoff Youl,MotorcycleMarshalls

mr. paul Bridgeford,Marketing,Media,Fundraising

mr. John Clue,Fundraising,leadvehicle

stAtistiCAl inFormAtion 2011

numberoforganisationssupportedthisyear 87

numberofriders 1,200

totalfundsraisedbyMoyneHealthServicesin2011 $72,961

ride History information

totalnumberofriderswhohaveparticipated 29,111

organisationswhohavebeenrepresented 1,726

estimatedfundsraisedforvictorianHealthagencies $16.25million

estimated funds raised for moyne Health services $1,307,222Murray to Moyne riders traveling along Gipps Street Bridge, Port Fairy to the finish line.

Mr Frank Carlus after receiving the 2011 Graham Woodrup Memorial Award.

WEtHANktHEfOllOWiNgsPONsORs

PRiNCiPAlOffiCERs


aGagronomics

andrewKenna

anZBank

BarbaraShepherd

Beaches

c&Gnoble

commonwealthchampionshipSheepdogtrials

Doreeno’Grady

edaritchie

F&aHellier

FJFoundation

FriendsofMoyneyana

Godfreyamusements

GunterHerrmann

HeatherHolcombeMemorial

iftheShoeFits

iGaPortFairy

Jan&JurgenBraun

Janahadministration(KFc)

JoanPeace

Johnnottage

KevinHarris

l’edera

lionsclubofPortFairy

luone

MaryMcilroy

Max&anneHolmes

Mr.&Mrs.r.nayler

MrsS.Balmer

Mrs.J.Peace

Mrs.K.newland

oscarsWaterfrontBoutiqueHotel

Pearltrigger

PeterGoyFamilytrust

PortFairyHospitalladiesauxiliary

PortFairyHospitalyambukauxiliary

PortFairyroadhouse

PortFairyrSl

PortFairySeniorcitizens

PortFairy/Belfastlionsclub

rebecca’scafé

robDuke

rotaryclubofPortFairy

rudy’sBoxing

S&rMorrison

SeafoodsPolitis

Slitti

SouthWestrodders

thenobleFamily

tim&Jennyclark

toorakvillageDentalcare

Warrnamboolcheese&Butter

WesternDistrictcampdraftassoc

OuRdONORs


cHieFeXecUtiveoFFicer Mr.Davidlee,Bnurs(QUt),Mcomm(UQ) PGDipcSP,MaicD.

DirectoroFnUrSinG Mrs.FranKinnersly,rnDivision1Mrcna

DirectoroFMeDicalServiceS Dr.BruceWartonrFD,MB,BS,Hons(Monash), BHa(UnSW),FrcSed,FrcoG,FranZcoG,FracMa,

aFacHSM,cHe,DtM&H(JcU),GradDipHealthandMedicallaw(Melb).

viSitinGMeDicalStaFF Dr.a.Gault,MB.,B.S.F.r.a.c.G.P.,Grad.Dip.Fam.Med

Dr.J.carson,MB.,B.S.,D.r.a.c.o.G.,Mast.Gen.Prac.Psych

Dr.i.Sutherland,MB.,B.S.,F.r.a.c.o.G.

Dr.P.Goy,MB.,B.S.F.r.a.c.G.P

. Dr.a.cook,MB.,B.S.,D.r.a.c.o.G.

Dr.J.Bye,MB.,B.S.

Dr.e.DonelanMB.,BS,Ba.DipMusPrac

Dr.r.campbell,M.B.,B.S.

Finance/HrManaGer Mr.leighParker.B.Businessaccounting,a.F.c.H.S.e.

UnitManaGer–acUteServiceS KylieBeardsley,Bn.certemer.care,cert4Workplacetrainer,rn,Div1

UnitManaGer-acFi JohnKinnersley,r.n.,Div.1

UnitManaGer-aGeDcare Katharinaredford,r..n.,r.M.,B.n.,Grad.cert.criticalcare,Grad.Dip.Healthinformatics(until17thofapril2011)

GlynisDean,r.n.certofPerioperativeservices(commencedon16thofMay,2011)

PriMarycareco-orDinator PaulineMcGeer.n.,r.M.

aDMiniStrationManaGer aleciaDodson

DoMeSticServiceSSUPerviSor KylieHeard

FooDServiceSManaGer SandraWinnen

MaintenanceServiceSManaGer HarrySmit(until7thofJune2011)

timDrew(commencedon7thofJune2011)

aGeDcareaDMiniStrationManaGer Glendachapman

HealtHinForMation,riSKanDQUalityManaGer BelindaWestlake,B.app.Sc(HiM),Mae(Melb),F.a.a.Q.H.c

cacPS/eacHco-orDinator/ KevanMcnamara,r.n.,Div.2,certivoH&S&BusMan occUPationalHealtHanDSaFetyoFFicer

accoUntantS australianaccountingandauditSolutionsBendigo

aGentFortHeaUDitorGeneral coffey,Hunt&co

arcHitect SilverthomasHanley(vic)Ptyltd

BanKerS australian&newZealandBankingGroup

WooDy’SMUrraytoMoyneeventaDMiniStrator aleciaDodson

WooDy’SMUrraytoMoyneeventPatronS thelateMr.JackWoodrup&Mrs.MerleWoodrup

FrienDSoFMoyneyanaPreSiDent Mrs.MargaretWhitehead

PortFairyHoSPitallaDieSaUXiliaryPreSiDent Mrs.ritaSmith

yaMBUKaUXiliaryPreSiDent Mrs.MarionWright

DePartMentoFHealtH Ms.chrisFaulkner,regionalDirector (BarWon-SoUtHWeSternreGion)

SeniorProGraM&ServiceaDviSor Ms.anneFairbairn (BarWon-SoUtHWeSternreGion)

lifEgOvERNORs


fiNANCiAlCOMPliANCE

adamson,Mrn

allan,Mrsv

arnold,Mrsl

arnold,MrsM

Barnes,MrsM

Bartlett,MrsJ

Bartlett,MrsK

Bartlett,Mrst

Bartlett,MrsM

Baulch,Mrsr

Baulch,Mrsl

Blackmore,MrsJ

Bourke,Mre

Bourke,MrJn

Bourke,MrsP

Bradley,Mrn

Brophy,MrsB

Brophy,MrJS

Byron,MrFa

carroll,MrsM

carroll,MrK

chapman,MrsM

clark,MrsW

crow,Mrr

crow,Mrt

crow,Mrsv

crowe,MrsM

cykner,MrsZ

commber,MrWS

Dalton,Mrsn

Devries,MrG

Dean,Missl

Dempsey,MrsJ

Dowell,MrsD

Dwyer,MrG

Dwyer,Mrsv

Dyson,MissJ

Dyson,MrsS

elliot,Mrsc

Feeney,Mse

Finnigan,MrsJ

Finnigan,MrsM

Finnigan,Mrt

Fitzwilliam,MrJ

Foster,MrsMc

Fry,MrsM

Furmedge,Mrsi

Gault,Dra

Gavin,MrG

Glover,MrP

Goldie,Mrsv

Gorry,MrsS

Grist,MrHW

Grace,MrsJ

Gaynor,Mrn

Harry,MrsJ

Harry,Mrr

Heard,MrsHv

Hearn,MrMl

Heaney,Mrsa

Hedditch,MrJ

Hodgeson,MrsG

Hohmuth,MrsD

Hughes,Mrsc

irving,Mrsn

Johnson,MrH

Jones,MrD

Keates,MrsB

Keates,Mrsl

Kelly,MrW

Kent,MrsB

Kinniry,revFrt

Koci,MrsJ

lawson,MrsG

leddin,MrsJ

leishman,Mrsa

lemke,MrK

lewis,MrsP

lockett,MrG

May,MrJW

Maloney,MrsB

Matthews,MsJ

Miller,MrsK

Moutray,Mrse

Murdoch,Mrl

McDonald,MrG

McDonald,Mrr

Mclean,MrsJ

Mclean,MrsM

Mclean,Mrsn

o’Dwyer,MrsJ

o’Dwyer,MrPJ

o’Keeffe,MrP

Ploenges,MrJW

ransley,MrsB

reed,MrsB

rendell,MrsB

ridout,MrsS

roberts,MrsJ

robertson,MrlW

robertsonMrS

ryan,Mrsc

ryan,MrsH

Smith,Mrsc

Smith,MrsM

Spence,MrsD

Sproal,Mrsv

Stevens,Mrr

Stevens,MrsK

tennant,Mrsv

terjeson,MrS

thomas,Mrse

veitch,Mra

veitch,MrsS

Walter,MissJ

Watts,MrF

Watts,MrsH

Watts,MrsJ

Watts,MrsS

Wentworth,MrM

Whitehead,MrsJc

Whitehead,MrsM

Wiggins,Mrt

Woodrup,MrJ

Woodrup,MrsH

Woodrup,MrsM

Wright,Mrsa

Wright,MrsD

youl,MrsG


Statementofcertification 37

auditorGeneral’sreport 38

comprehensiveoperatingStatement 40

BalanceSheet 41

Statementofchangesinequity 42

cashFlowStatement 43

note

1. StatementofSignificantaccountingPolicies 44

2. revenue 60

2a. analysisofrevenuebySource 62

2b. PatientandresidentFees 64

2c. netGain/(loss)onDisposalofnonFinancialassets 64

3. expenses 65

3a. analysisofexpensebySource 67

3b. analysisofexpensesbyinternalandrestrictedSpecificPurposeFundsforServicesSupportedbyHospitalandcommunityinitiatives. 69

4. Depreciation 69

5. cashandcashequivalents 69

6. receivables 70

7. otherFinancialassets 70

8. inventories 71

9. othercurrentassets 71

10. investmentsaccountedforUsingtheequityMethod 71

11. Property,Plantandequipment 72

12. Payables 73

13. Provisions 73

14. otherliabilities 74

15. reserves 75

16. reconciliationofnetresultfortheyeartonetcashFlowsfromoperatingactivities 76

17. Financialinstruments 76

18. commitments 84

19. contingentliabilitiesandcontingentassets 84

20. operatingSegments 85

21. Jointlycontrolledoperationsandassets 86

22a.responsiblePersonDisclosures 87

22b.executiveofficerDisclosures 88

23. controlledentities 88

24. eventsoccurringaftertheBalanceSheetDate 88

iNdEXtOfiNANCiAlstAtEMENts 30tHJuNE,2011

39

CERtifiCAtiON


AuditORgENERAl’sREPORt


AuditORgENERAl’sREPORt


MoyneHealtHServiceSAnnuAl report 2011 MoyneHealtHServiceSAnnuAl report 2011

COMPREHENsivEOPERAtiNgstAtEMENt•fORtHEYEARENdEd30JuNE2011

42

bAlANCEsHEEt•AsAt30JuNE2011

43


stAtEMENtOfCHANgEsiNEquitY•fORtHEYEARENdEd30JuNE2011

44


CAsHflOWstAtEMENt•fORtHEYEARENdEd30JuNE2011

45


NOtEstOtHEfiNANCiAlstAtEMENts-30JuNE2011












































































85 MoyneHealtHServiceSAnnuAl report 2011 MoyneHealtHServiceSAnnuAl report 2011


84











disClOsuREiNdEX

theannualreportofMoyneHealthServicesispreparedinaccordancewithallrelevantvictorianlegislation.thisindexhasbeenpreparedtofacilitateidentificationoftheDepartment’scompliancewithstatutorydisclosurerequirements.

note:thisDisclosureindexconsistsof2pages,andisnotrequiredtobecompletedbydenominationalhospitals.

legislation requirement page reference

ministerial Directions report of operations

Charter and purpose

FrD22B MannerofestablishmentandtherelevantMinisters 91

FrD22B objectives,functions,powersandduties insidefrontcover

FrD22B natureandrangeofservicesprovided 02

management and structure

FrD22B organisationalstructure 25

Financial and other information

FrD10 Disclosureindex 89

FrD11 Disclosureofex-gratiapayments 87

FrD15B executiveofficerdisclosures 88

FrD21a responsiblepersonandexecutiveofficerdisclosures 87-88

FrD22B applicationandoperationofFreedom of Informationact1982 92

FrD22B applicationandoperationofWhistleblowers Protectionact2001 92

FrD22B compliancewithbuildingandmaintenanceprovisionsofBuildingact1993 91

FrD22B Detailsofconsultanciesover$100,000 91

FrD22B Detailsofconsultanciesunder$100,000 91

FrD22B Majorchangesorfactorsaffectingperformance 15-17

FrD22B occupationalhealthandsafety 26

FrD22B operationalandbudgetaryobjectivesandperformanceagainstobjectives 17

FrD22B Significantchangesinfinancialpositionduringtheyear 17

FrD22B Statementofavailabilityofotherinformation 92

FrD22B StatementonnationalcompetitionPolicy 92

FrD22B Subsequentevents 17,88

FrD22B Summaryofthefinancialresultsfortheyear 03,16-17

FrD22B WorkforceDataDisclosuresincludingastatementontheapplicationofemploymentandconductprinciples 92-93

FrD25 victorianindustryParticipationPolicydisclosures 92

SD4.2(j) reportofoperationsandresponsibleBodyDeclaration 14

SD3.4.13 attestationonDataintegrity 93


disClOsuREiNdEX

legislation requirement page reference

SD4.5.5 attestationoncompliancewithaustralian/newZealand riskManagementStandard 93

Financial statements

Financial statements required under part 7 of the FmA

SD4.2(a) Statementofchangesinequity 42

SD4.2(b) comprehensiveoperatingstatement 40

SD4.2(b) Balancesheet 41

SD4.2(b) cashflowstatement 43

other requirements under standing Directions 4.2

SD4.2(a) compliancewithaustralianaccountingstandardsand otherauthoritativepronouncements 44

SD4.2(c) accountableofficer’sdeclaration 37

SD4.2(c) compliancewithMinisterialDirections 37

SD4.2(d) roundingofamounts 56

legislation

Freedom of Information Act 1982

Whistleblowers Protection Act 2001

Victorian Industry Participation Policy Act 2003

Building Act 1993

Financial Management Act 1994

lEgislAtivECOMPliANCE


MHSincorporatesthePortFairyHospital.MHSisapublichospitalandislistedasanincorporatedbodyinSchedule1oftheHealthservicesAct1988.

theFederalMinisterforHealthandageingisHonnicolaroxonMla.theFederalMinisterforMentalHealthandageingduringthereportingperiodwasHonMarkButlerMla.

theformerStateMinisterforHealthwasHonDanielandrewsMPandtheMinisterforMentalHealth,MinisterforSeniorvictorians,MinisterforcommunityServiceswasHonlisanevilleMPuntil2ndDecember,2010.theStateMinisterforHealthandtheMinisterforageingisMrDavidDavisMlcandtheMinisterforMentalHealth,

MinisterforWomen’saffairs,MinisterforcommunityServicesisMsMaryWoolridgeMP.

Building and maintenance

MHScompliesfullywiththebuildingandmaintenanceprovisionsofthebuildingAct 1993 - guidelinesissuedbytheMinisterforfinanceforpublicallyownedbuildings.

ProjectsundertakenbyMHShaveinvokedthe10-yearliabilitycapunderthebuildingpermitprocessbyuseofregisteredbuildingpractitioners.

Duringtheyear,thefollowingworksandmaintenancewereundertakentoensureconformitywiththerelevantstandards:

Complaints resolution

atMHSwealwaysstrivetoresolveissues.ifissuesarenotresolvedtothesatisfactionofclientsthenaclientmayreferthemattertoanindependentauthority.

ForHealthServiceissues

Health services Commissioner

level30,570BourkeStreetMelbournevic3000

telephone1800136066www.health.vic.gov.au/hsc

or

Foragedcareissues

Aged Care Complaints investigation scheme

DepartmentofHealthandageing

GPoBox9848Melbournevic3000

telephone1800550552

or

ForPrivacyissues

privacy Commissioner

GPoBox5057Melbournevic3001

telephone1300666444

Declarations of pecuniary interest

allnecessarydeclarationsweremadethroughouttheyearunderreview.

refertonote22aoftheFinancialStatements.

BuilDinG WorKs numBer

Worksinconstructionandsubjecttomandatoryinspection 2

occupancyPermits. 0

mAintenAnCe numBer

noticesissuedforrectificationofsub-standardbuildingsrequiringurgentattention. 0

involvingmajorexpenditureandurgentattention 1

ConFormitY numBer

numberofbuildingsconformingwithstandardsbroughtintoconformitythisyear 0

Building Quality Belfast House

moyneyana House

safety (Maximumpoints=25) 22.75 23.25

Hazards (Maximumpoints=12) 11.60 11.60

privacy(Maximumpoints=26) 25.40 25.20

Access mobility and oHs (Maximumpoints=13) 10.40 10.80

Heating / Cooling (Maximumpoints=6) 5.00 3.00

lighting / Ventilation (Maximumpoints=6) 5.00 6.00

security(Maximumpoints=12) 9.60 10.40

total Current score (Maximumpoints=100) 89.75 90.25

Building (Commonwealth) Certification results

Buildingswereassessedinaccordancewiththecommonwealthcertificationinstrumenton25thJuly,2003.

Consultancies costing more than $100,000 per consultancy

totalnumberofconsultancies 0

totalvalueofconsultancies $0

Consultancies costing less than $100,000 per consultancy

totalnumberofconsultancies 5

totalvalueofconsultancies $90,225



94

Fees

MHSchargesfees,ratesandleviesinaccordancewithdirectionsfromthecommonwealthDepartmentofHealthandageingandthevictorianDepartmentofHealth.

Freedom of information (Foi)

accesstodocumentsandrecordsheldbyMHSmayberequestedunderthefreedomofinformation Act 1982.theactprovidesformembersofthepublictoobtainpersonalinformationheldbytheMHS.allrequestsweremadewithintheregulatorytimeframe.applicationsunderFoimaybemadetotheFoiofficeratMHS.

Freedom of information requests

industrial relations

therewerenolostdaysin2010/11throughindustrialaccidentsordisputes.

merit and equity

MHSissubjecttotheEqualOpportunity Act 1995.allappointmentstothestaffarebasedontheprinciplesofmeritandequity.

national Competition policy

MHSsupportsthenationalcompetitionPolicy(asamended)andthevictorianGovernment’s‘competitiveneutralityPolicyvictoria’(asamended).therewerenodisclosuresintheyearunderreview.

publications

allpublicationsproducedbyMHSandavailabletothepublicinclude:

• annualreport;

• Qualityofcarereport;and

• residentandPatientinformationBooklets

thesepublicationscanbeobtainedbycontactingtheHealthinformationManager

tel:55680100.

reporting requirements

theinformationrequirementslistedinthefinancialManagement Act 1994,theStandingDirectionsoftheMinisterforFinanceandtheFinancialreportingDirectionshavebeenprepared,totheextentapplicable,andareavailabletotherelevantMinister,MembersofParliamentorthepublicuponrequestbycontacting:

chiefexecutiveofficerMoyneHealthServices

PoBox93PortFairyvic3284

tel:(03)55680100email:[email protected]

Victorian industry participation policy Act

therewasonecontractin2010/2011towhichthe victorianindustryParticipationPolicyAct 2003applied.

WhistleblowersProtection Act 2001

MHSiscommittedtotheprinciplesoftheWhistleblowersProtection Act 2001andhaspoliciesandprocedurestoenablecompliance.

theactisdesignedtoprotectpeoplewhodiscloseinformationaboutseriouswrongdoingwithinthevictorianpublicsectorandtoprovideaframeworkfortheinvestigationofthesematters.MHSdoesnottolerateimproperconductofitsemployeesorofficers,norreprisalsagainstthosewhocomeforwardanddisclosesuchconduct.

acopyoftheactandasummaryofitsprovisionsisavailableforinspectionatthereceptionoffice.Disclosuresmadeunderthispolicywillbeinvestigatedimmediately,professionallyanddiscretely.nodisclosureswerereceivedduring2010/11.

Disclosuresmaybemadeto:

the protected Disclosure officer

MoyneHealthServicesPoBox93,PortFairy,vic3284

tel:(03)55680100Fax:(03)55680158

or

the ombudsman

level9

459collinsStreet(northtower)Melbournevic3000

tel:(03)96136222tollfree:1800806314email:[email protected]

Financial Year no of requests

2010/11 4

2009/10 4

2008/09 4

2007/08 7

2006/07 9

outstanding Debtors as at 30th June, 2011

under 30 days

31 to 60 days

61 to 90 days

over 90 days

totAl

2009/10 $131,414 $5,733 $29,467 $2,875 $169,489

2010/11 $214,738 $5,050 $5,302 $49,841 $274,931

Attestation on Data Accuracy

i,Davidlee,certifythatMoyneHealthServicehasputinplaceappropriateinternalcontrolsandprocessestoensurethatreporteddatareasonablyreflectsactualperformance.

Attestation on Compliance with Australian/new Zealand risk management standard

i,Davidlee,certifythatMoyneHealthServicehasriskmanagementprocessesinplaceconsistentwiththeAustralian/New Zealand Risk Management Standardandaninternalcontrolsystemisinplacethatenablestheexecutivetounderstand,manageandsatisfactorilycontrolriskexposures.theaudit and risk committeeverifiesthisassuranceandtheriskprofileofMoyneHealthServicehasbeencriticallyreviewedwithinthelast12months.

Davidlee

chiefexecutiveofficer

PortFairy22ndaugust,2011


95

2011 2010 eFt Change

nursing 47.66 45.18 2.48

admin&clerical 5.08 4.00 1.08

Medicalsupport 1.64 1.09 0.55

Health&allied 52.60 54.69 -2.09

totAl 106.98 104.96 2.02

Workforce Data Disclosures

labour by Award Category

Average CollectionDays

Private 58 61

tac nil nil

vWa nil nil

othercompensible nil nil

Psychiatric n/a n/a

residentialagedcare 294 461

revenue indicators 2011 2010

n/a-notapplicable




OUR BEQUESTS AND GIFTS PROgRAM

96

BeQuests For GiFts unDer A Will or CoDiCil

agiftspecifiedinyourwillisabequest.abequestcanleaveanenduringgift–aninvestmentforlife.

abequestcanbeforgeneralpurposes,enablingMoyneHealthServicestousethefundsforpriorityprojects,ornominatedforaspecificpurpose.MoyneHealthServicesdoesnotpayincometaxandisaregisteredcharitableinstitution.Wewillensurethateachgiftisdistributedinaccordancewiththedonor’sinstructions.

Makingabequestisassimpleasaddingacodiciltoyourexistingwill.Werecommendthatyouseekadvicefromyoursolicitorortrusteecompany.

BequestsmadetoMoyneHealthServiceswillbeusedforcapitaldevelopmentprojects,education,replacementofequipmentandhealthoragedcareserviceprograms.

MoyneHealthServicesencouragesprospectivedonorstoprovidefortheirlovedonesfirstandisveryawareoftheneedtolookafteryourfamily.onceyouhavedonethis,pleaseconsiderabequesttoMoyneHealthServices.

Wehaveprovidedsomebequestwordingasaguidetoyouandyouradviser.theexactwordingwilldependonthetypeofbequest.

GenerAl BeQuest

i……………………………………………………………………………………………………………give,deviseandbequeathto

MoyneHealthServices,acharitableinstitutionaBn30586278991ofvilliersStreet,PortFairy(thewholeofmyestate,

orthesumof$…………………or…………………%ofmyestate)foritsgeneralpurposes,freefromalldutiesanddeductions

anddirectthatthereceiptofthechiefexecutiveofficeroranyproperofficerofMoyneHealthServicesshallbesufficient

dischargeofmytrusteeorexecutorfortheBequest.

A general purpose bequest will overcome any future difficulties in the allocation of funds that may arise as a result of

changes in the program and services of Moyne Health Services.

speCiFiC BeQuest

i……………………………………………………………………………………………………………give,deviseandbequeathto

MoyneHealthServices,acharitableinstitutionaBn30586278991ofvilliersStreet,PortFairy(thewholeofmyestate,

orthesumof$………...........….…or….………...…%ofmyestate)freefromalldutiesanddeductions,tobeusedforthe

purposeof………………………….or(ifthatpurposeisnolongerabletobepursuedappropriately)foranyotherpurpose

chosenbyMoyneHealthServicesthatisascloseaspossibletoit.

idirectthatthereceiptofthechiefexecutiveofficeroranyproperofficerofMoyneHealthServicesshallbesufficient

dischargeofmytrusteeorexecutorfortheBequest.

cut

alo

ngd

otte

dlin

e

acHS australian council on Healthcare Standards.

acSaa aged care Standards and accreditation agency.

aDaSS adult Day activity and Support Service.

ara australasian reporting awards.

attestation on Data accuracy an assurance that Moyne Health Services has appropriate internal controls and processes to ensure that reported data reasonably reflects actual performance.

average length of stay is determined by dividing the total number of inpatient bed days by the total number of inpatient separations.

BaceS Board assurance on compliance e-System.

Best practice a comprehensive, integrated and cooperative approach to the continuous improvement of all areas of healthcare delivery.

BoM Board of Management.

cacps community aged care Packages.

ceo chief executive officer.

clinical Governance a systematic approach for improving and maintaining the quality of resident and patient care.

current asset ratio a measure that indicates how much current assets exceeds current liabilities.

DoH Department of Health.

Don Director of nursing.

Dva Department of veterans affairs.

eacH extended aged care in the Home.

ecofootprint is a measure of how many resources you use and tells you whether you tread heavily or lightly on the planet.

eD emergency Department.

eeo equal employment opportunity.

eFt equivalent Full time.

Financial Management compliance Framework a mechanism for Government to review and monitor compliance with the Standing Directions of the Minister of Finance.

Foi Freedom of information.

Gp General Practitioner.

GSerp Government Sector executive remuneration Panel.

Hacc Home and community care.

Hr Human resources.

ict information, communication and technology.

Kpi Key Performance indicator.

Kra Key result area.

MHS Moyne Health Services.

oH&S occupational Health and Safety.

opD outpatients Department.

pFMc Port Fairy Medical clinic.

Qoc Quality of care report.

Qpi Quality Performance indicator.

QpS Quality Performance System.

resourceSmart a healthcare program established by Sustainability victoria, Department of Health and Department of Sustainability and environment to assist healthcare agencies with environmental management.

responsible Bodies Declaration a report on operations provided in accordance with the Financial Management act 1994.

risk attestation Statement a requirement to provide a risk statement in the annual report in accordance with Standing Direction 4.5.5. of the Minister of Finance.

rn registered nurse.

Separation the process by which an episode of care for an admitted patient ceases.

SWarH South West alliance of rural Hospitals is an it alliance of hospitals and multipurpose agencies.

vHa victorian Healthcare association.

vMia victorian Managed insurance authority.

vMo visiting Medical officer.

vpSM victorian Patient Satisfaction Monitor.

WeiS Weighted equivalent inlier Separations. a formula applied to the resource weight to determine the WeiS for recovery of funding.

Working capital this is the amount of funds available when current liabilities are subtracted from current assets.

Glossary oF terMs

Moyne HealtH ServiceS annUal report 2011

our Vision

our community will have access to on-going, highest quality care.

our Mission

to provide an excellent, sustainable, holistic healthcare service.

our Values

• Competence, professionalism and integrity;

• respect for the individual;

• active community involvement and consultation;

• accountability;

• equity in access to care, impartiality;

• Innovation and constant learning and

• Kindness.

Moyne Health services

30 - 36 villiers Street, port Fairy vic 3284telephone: (03) 5568 0100 Fax: (03) 5568 0158email: [email protected]

Front Cover: Picturesque Moyne River and Gipps Street Bridge Port Fairy.

taBle oF contentS

1 Highlights

“achieved an outstanding result in our australian council on Healthcare Standards (acHS) accreditation audit”

2 our Services

3 year in Brief

4 about Moyne Health Services

6 overview

10 president and chief executive officer’s report

14 responsible Bodies Declaration

15 performance at a glance

16 Financial overview

18 our Governance

Board of Management 18 Governance Statement 20 executive Management 24 organisation chart 25

26 occupational Health and Safety

30 Woody’s Murray to Moyne

32 principal officers

33 our Donors

34 life Governors

35 Financial compliance

index to Financials 36 certification 37 auditor General’s report 38 Financial Statements 40 Disclosure index 89 legislative compliance 91

94 our Bequest program

Glossary of terms (inside back cover)

Fast FaCts about Port FaIry

3290 km west of Melbourne, at the point where the Moyne river enters the Southern ocean.

3 By 1957 ‘Belfast’ (Port Fairy) was one of australia’s largest ports, second only to Melbourne, the port catered to the whaling industry.

3 Population of 2,560.

3 Primary industries are tourism and fishing.

3 Battery Hill is a cannon emplacement and signal station built in the 1860s to protect against russian invaders.

3 Port Fairy established: 1843.

3 elevation: 6 m (20 ft).

The paper used in the manufacturing of this report is:


98 MoyneHealtHServiceSAnnuAl report 2011 “Where people matter”


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Moyneyana HoUSe31 college Street,


port Fairy HoSpital30 - 36 villiers Street,port Fairy vic 3284

telephone: (03) 5568 0100 Fax: (03) 5568 0158

email: [email protected]

BelFaSt HoUSe 97 regent Street,


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To Portland

To Melbourne

Thistle Place

Griffith Island

SOUTHERN OCEAN

Ocean Drive

Bank Street

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PhotograPhy Stray Cat IMagES

Documents

“Where people matter”Moyne HealtH ServiceS · 2012-01-16 · MHS Moyne Health Services. oH&S occupational Health and opD outpatients Department. pFMc Port Fairy Medical clinic