Tahoe Youth & Family Services Annual Report 2013-2014

“We rise by lifting others.” Robert Ingersoll

is to promote the healthy development of children, families, and individuals through counseling, mentoring, and support services.

Pam Wheeler, President • Jessica Cunningham, Vice President • Diane Imbach, Treasurer

Paul Hopkins, Member • Paula Peterson, Member

Michele Chouinard, Member • Steve Mokrohisky, Member • Michelle Turner-Santos, Member

Kimberly Templeton, Member

JoAnn Hernandez • Tami DiSalvo • Angie Keil • Denise Castle • Damon Hannum

Tracy Franklin • Tana Alcalay • Debbie Posnien • Linda Gilkerson • Doug Sentell

Tina Bruess • Gail Davis • Jennifer Lukins

TYFS Annual Report 2013-14 1

Our Mission

Board of Directors

Advisory Council

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Table of Contents

Mission, Board of Directors & Advisory Council 1

Message from the Executive Director & Board President 3

Current Services 4

Staff 5

Mentoring...It’s Many Faces 6

Supportive Services Program 7

South Tahoe Drug Free Coalition 8

Fiscal Year 2013-2014 Financial Report 9

Four Cost Centers & Outcomes Report 10

TYFS Pictures 11

Fiscal Year 2013-2014 Donations 12, 13

Annual Report 2013-2014 Prepared by: Debra Higginson, Comptroller Melinda Matus, Administrative Assistant Adriana Sanchez, Client Advocate Troy Matthews, Grant Development & Evaluation Coordinator

Pictured above: TYFS holds Welcome Party for new Executive Director, Christopher Croft

Executive Director, Christopher Croft

Board of Director’s President, Pam Wheeler

TYFS Annual Report 2013-14 3

Tahoe Youth & Family Services has had another successful year. I hope you find this annual report to be informative and inspirational. Please review the statistics and photos to get a glimpse of the impact we make on the individuals and communities we serve. Our board stayed busy with:

Strategic planning to remain focused on our four core areas: Mentoring, Outreach, Counseling and Supportive services

Financial oversight Supporting our staff when Executive Director, Alissa Nourse, moved on to a new opportunity Beginning the recruitment process for a new Executive Director

We could not do our work without the commitment of our dedicated staff, volunteers and donors. We wish to publically thank Ms. Nourse who served as Executive Director for many years. Debra Higginson, Financial Comptroller, and Cheyanne Lane, Supportive Services Coordinator filled in to run the agency while we began the search for a new ED. The staff accepted and succeeded with added responsibilities during the transition. Grants provide a large portion of our financial picture, but we could not operate without the generous support of our donors. In-kind donations and volunteer hours totaled nearly $250,000, cash donations provided more than $97,000 and fund raising efforts contributed more than $6,000. We thank those of you who have been our supporters. To those of you who are not involved, we ask that you consider volunteering, and/or financially contributing to our agency. Visit our website tahoeyouth.org to get more information about volunteer opportunities and to make a donation. We look forward to serving South Lake Tahoe, Alpine County, Douglas County and Incline Village for years to come.

For this 2013-2014 Annual Report, I would like to highlight the importance of legacy. As a new member of the TYFS family, the rich legacy of this organization is very apparent. Forty plus years of quality service shows the strong legacy this agency has developed. I remember when I first discovered the organization, in my mind was a voice saying,, "I need to be a part of this.” I wanted to be part of a legacy of service to at-risk youth. In the fiscal year 2013-2014 our Drop-In Centers had over 4,000 visits with youth accessing services including: - over 1,400 items of food - nearly 250 backpacks - over 150 pairs of socks - 340 hygiene items - 19 sleeping bags - 3 tents - over 220 items of clothing Staff also assisted our clients with internet access along with assistance in obtaining proper identification for obtaining employment and funding for college. Our guests also had access to showers and laundry. One of them shared just how vital these services are: " I was struggling to find a job, and decent services, and TYFS helped me out extremely. They directed me to decent services and gave me guidance. If it weren't for them, I would be homeless or in jail."- T.T. I wanted to be part of a legacy involving passionate exemplary adults who take time to be a part of a child’s life. Spanning from Alpine County to Douglas County, our Mentoring Programs paired over 50 responsible adults with children in need of a positive adult role models. Based on the Search Institute's 40 Developmental Assets Framework, these relationships serve as protective factors for youth as they are more likely to avoid behaviors such as substance use, delinquency, and dropping out of school. Our mentors volunteer their precious time building relationships with youth, empowering them with resiliency by instilling healthy coping skills. These bonds help our youth become productive members in the community. I wanted to be a part of a legacy offering quality counseling services both for mental health and substance abuse for individuals and families. Nearly 450 individuals accessed our certified program providing prevention, intervention, and treatment services for substance abuse and mental health counseling for youth and families. Services also include: Crisis counseling • Solution Focus Therapy • Brief Intervention Therapy • Family Reunification • 24 hour crisis line These services change lives, as exemplified by one of our clients: "I've grown over the last four months with Tahoe Youth and Family Services' help- not only with recovery but also within myself." - TYFS Client The legacy of these services could not be established without the passion and dedication of the Staff and the Board of Directors at TYFS. The community is fortunate to have an incredibly skilled group of people who choose to use their strengths to help others. This is the legacy of TYFS throughout the past 40 years. It is a privilege to now be a part of this organization and grow our legacy of serving.

“The things you do for yourself are gone when you are gone, but the things you do for others remain as your legacy”-Unknown

http://tahoeyouth.org/

Our Services

Individual & Family Counseling

Our counselors are trained clinical therapists, serving children, teens and families.

Crisis Counseling • Solution Focused Therapy • Family Reunification

Substance Abuse Treatment Services for Adults & Youth

Our staff is trained in evidence based strategies to provide prevention, intervention and outpatient services to adults and youth.

Individual Counseling • Group Counseling • Family Counseling • Early Intervention Services Prevention Services • Substance Abuse Evaluations

Mentoring Program

Our mentors are trained, screened, and matched in a one to one relationship with children ages 4-18. The goal of mentoring is to unleash the innate greatness and unlimited potential of youth. Mentoring provides children and their families with connections to community resources,

helps them build resiliency and supports them in successful peer, adult and family relationships.

Support Services for Runaway & Homeless Youth

Our Street Outreach teams provide outreach, education and referrals to local youth and the community. Outreach locations include community events, schools and teen hang outs.

Our two Drop In Centers connect homeless and disconnected youth to food, shelter, laundry, hygiene products, showers and employability skills in safe, welcoming settings.

Bilingual staff are available in both Drop In Centers. Our Drop In Center motto,

“Get Recharged, Get Resources, Get Respect”

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“Thank you for all the tools you have given me. For your compassion, caring and listening ear. You

enabled me to become a stronger person and to have faith in my ability to change my life. I will fondly remember you always.” -Anonymous

Tahoe Youth & Family Service Staff (Listed in alphabetical order) Fiscal year July 1, 2013-June 30, 2014

TYFS Annual Report 2013-14 5

Anna Aguilar, Client Advocate

Tito Alamillo, Douglas County Supportive Services Coordinator

Lisa Allen, Certified Alcohol & Drug Counselor & Clinical Coordinator

Cathy Angi-Brownell, Licensed Marriage & Family Therapist

Pam Armstrong, Case Manager/Administrative Assistant

Heather Avila, Alcohol & Drug Counselor & Girls Project Coordinator

Emily Bennett, Gardnerville Mentor Program Coordinator

Christopher Croft, Executive Director

Bridget DeBoer, Marriage & Family Therapist-Intern

Melody Easton, South Tahoe Drug Free Coalition

Erin Eisenlohr, Licensed Marriage & Family Therapist

Erica Eng, Grant Development, Evaluation and Data Coordinator

Julie Franklin, Communications Coordinator

Evelyn Goodell, Marriage & Family Therapist

Sheila Gwin, Primary Intervention Worker

Betty Hathaway, Alpine Co. Mentor Program Coordinator

Debra Higginson, Financial Comptroller

Marci Hinchey, Licensed Alcohol & Drug Counselor & Licensed Marriage & Family

Therapist

Michael Howard, Primary Intervention Program Worker

Cheyanne Lane, Supportive Services Coordinator

Susan Lippmann, Client Advocate

Marci Martinelli, Marriage & Family Therapist-Intern

Melinda Matus, Administrative Assistant

Ali Messina, Youth Advocate

Isabel Meza, Youth Advocate

Tania Plevel, Marriage & Family Therapist-Intern

Zandi Pluto, Youth Advocate

Sara Rosenfield, Marriage & Family Therapist-Intern

Laura Salinas, Supportive Services Assistant & Alcohol & Drug Counselor-Intern

Adriana Sanchez, Client Advocate

Christine Salvo, Licensed Alcohol & Drug Counselor

Charlie Stookey , Licensed Alcohol & Drug Counselor

Daniel Wills, Youth Advocate

Arline Zeidler, Licensed Marriage & Family Therapist

Lisa, Ali, Cheyanne, Heather, and Mike at Color Blast!

Emily, Melody and Social Justice of Algeria

Girls Project bowling party

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Mentoring ...it’s many Faces

Tahoe Youth and Family Services provides mentoring on many levels. Mentoring is a part of South Lake Tahoe with our Girls Project Teen Mentors and Girls In Real-Life Situation (G.I.R.L.S.) group facilitators in Alpine County. Even amongst our own TYFS staff where we continually provide role modeling and supervision to peer advocates and practicing interns, as well as professional development opportunities. We have formal mentoring programs as well that serve youth ages 4-17 in Gardnerville, Alpine County, and South Lake Tahoe. Our adult mentors provide a minimum of four hours per month to a child that is considered “at risk” of drug and alcohol abuse, dropping out of school or engaging in other at -risk behaviors. Statistics have shown that providing a youth with the consistent presence of a positive adult role model who does not judge or condemn gives these children a sense of trust in relationships and a confidence in themselves that they may not have experienced in the past.

“A Mentor is someone who allows you to see the hope Inside yourself” - Oprah Winfrey

“All kids need is a little help, a little hope, and someone who believes in them.” - Magic Johnson

Wild Island trip with Mentor Program

SkiDuck

Skate party for Gardnerville Mentees

SkiDuck

TYFS Annual Report 2012-13 7

TYFS Drop In Centers: We offer help with supportive services and finding needed resources for runaway homeless and high-risk youth. Staff assist youth with obtaining proper identification for employment. Youth can also come by and get some food, clothing, use the

internet, shower, laundry, emergency shelter or just relax. If you know of any youth that needs our supportive services, please let them know that there is a safe place they can go.

It’s a great place to GET RECHARGED, GET RESOURCES, GET RESPECT!

Supportive Services Programs

Outreach: Street Outreach • School Outreach

Community Events

Outreach Statistics Fiscal Year 2013-2014 Presentations: 228 Hours of Outreach: 3,792 Brochures/palm cards handed out: 1,052 Crisis line calls: 536

Drop-In and Basic Center Locations: South Lake Tahoe, CA • Gardnerville, NV

Alpine County, CA

Zandi, Laura and Cheyanne at SLT Drop In

Tito, Isabel, Daniel and Cheyanne at Gardnerville Drop In

Services Provided: Clothing • Food • Laundry Services • Showers Hygiene Supplies • State ID’s • Sleeping Bags

Tents • Blankets • Emergency Shelter

Drop In Statistics Fiscal Year 2013-2014 Backpacks given: 6 Backpacks with food: 271 Sleeping bags: 16 Tents: 2 Pair of Shoes: 18 Clothes given out: 308 Food Items dispersed: 7,527 Pairs of Socks: 192 Hygiene Kits: 314 Loads of Laundry: 111 Showers: 159 Drop in Center Visits: 4,556 Youth Development Program Participation: 1,134 Safe alternative placements provided: 12

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South Tahoe Drug Free Coalition

South Tahoe Drug Free Coalition (STDFC) was established in 2013 to address the high levels of youth substance use in South Lake Tahoe. Main drugs of focus are alcohol, marijuana, and prescription drugs. Our coalition consists of 12 community sectors; Youth, parents, school, law enforcement, faith based organizations, health care professionals, media, civic and volunteer groups, state/local/tribal agencies, youth serving organizations, and businesses.

South Tahoe Drug Free Coalition Our mission is to mobilize the community to provide strategies to prevent and reduce youth

substance use.

Youth Groups and School Based Programs

The Brief Intervention Program (BIP) has been implemented in the middle school, high school, and the local alternative school. This program gives students a chance to redeem themselves. It has been proven through a recent study that students who attend at home suspension are more likely to engage in alcohol and drug use. The BIP program gets students on campus and away from temptation as well as offer them a drug and alcohol education and a positive adult role model. The DFC is currently in the works on creating a next step and after care program to follow up on students and prevent further suspensions and use.

The STDFC Youth Advisory Council plays an active role in the community. They have been working on many projects including participating in Casey’s Pledge.

Community Events and Awareness The National Drug Take Back Day on April 26, 2014 was a success, with the collection of over 57 pounds of medication. Permanent Drug Take Back bin inside of the South Tahoe Police Department has been a success and the STDFC is in the works on implementing more permanent bins inside local pharmacies so it is even more convenient to dispose of unwanted/unused medications. The STDFC is a supporter and participant in the Drug Store Project.

Lake Tahoe Community College students donate money to Club Live

Tahoe Youth & Family Services Financial Report

TYFS Annual Report 2013-14 9

Contributions 117,789

In-Kind Donations 248,845

Fundraising 6,328

Government Grants 1,020,780

Other Grants 13,600

Fees & Other 21,588

Total $ 1,428,930

Program $ 1,308,359

Fundraising $ 9,076

Support $ 101,073

Total $ 1,418,508

Income 07/01/2012-06/30/2013 07/01/2013-06/30/2014

Support and Revenue

Support:

Contributions 131,504 117,789

Temporarily Restricted

In Kind Donations 267,469 248,845

Fundraising 8,681 6,328

Total Support 407,654 372,962

Revenue:

Government Grants

Temporarily Restricted 907,500 1,020,780

Other Grants

Temporarily Restricted 15,186 13,600

Fees and Other 32,597 21,588

Total Revenue 955,283 1,055,968

Total Support &

Revenue 1,362,937 1,428,930

Net Assets Released

from restrictions -930,773 -1,034,380

(Restricted)

930,773 1,034,380

(Unrestricted)

Expenses

Program 1,228,154 1,308,359

Fundraising 4,760 9,076

Support 236,656 101,073

Total Expenses 1,469,570 1,418,508

Change in Net Expenses -106,633 10,422

NET ASSETS,

beginning of year 248,327 141,694

NET ASSETS, end of year $ 141,694 $ 152,116

Client Outcomes July 1, 2013-June 30, 2014

*An “increased sense of competency” is directly related to a feeling of self-worth which in turn enables individuals to make decisions which positively effect their own lives.

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Events

TYFS Annual Report 2013-14 11

Meatball subs from CardinaleWay Toyota for SLT Drop In

SLT Girls Project bowling party!

SLT Girls Project end of the year swim party!

Mentor program kids at SLT Color Blast!

Alpine County Summer Program

TYFS Board of Directors* TYFS Staff **

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Fiscal Year 2013-2014 Supporters July 1, 2013-June 30, 2014

Substance Abuse and Mental Health Administration (SAMHSA) Substance Abuse and Treatment Agency Tahoe Douglas Rotary Tahoe Douglas Rotary Capital Finance Tahoe Family Dentists Tahoe Family Solutions Tahoe Magic Tahoe Spirits, LLC Templeton, Kimberly* The American Century Championship Thomaselli, Lauren & John Truist Turner, Michelle* United Methodist Women United Way of Northern Nevada and the Sierra Unum US Bank US Bank (National Association) Vail Resorts Charitable Fund Vail Resorts Echo/Heavenly Mountain Resort Volunteer Committee of the American Century Celebrity Golf Championship Watada, Erik State Farm Agency, LLC Wheeler, Pam* Williams, Sally

Knapp, Barb & Ed Krebs, Mr. & Mrs. Marlin Kunibe, Teruyo Lake Tahoe Basin Management Unit-USDA forest Service Lake Tahoe Holidays Lake Tahoe Visitors Authority Lake Valley Firefighter's Association Lang, Nancy Ledbetter, Debbie & Kirk Live Violence Free - V Day Mathewson Charitable Lead Trust Two McGraw, Tim McGuire, Rick Meagher, Marie & Rod Mokrohisky, Elizabeth & Steve Moorhead, Marabel & Leonard Nacu, George & Mary Narcotics Anonymous National Safe Place, Inc. Nevada Department of Health & Human Services Nevada's Big Give Nourse, Alissa Novasel, Sue & Robert Office of Grants Management - Administration for Children & Families Parasol Tahoe Community Foundation Partnership of Community Resources Perkins, Thomas Peterson, Paula* Pond, Lorrie & Bryan Razoo Foundation Resource Concepts, Inc. Robertson, Dr. & Mrs. Daniel Rotary Club of South Lake Tahoe Rumble, Joanie & Ron Schleich, Ann Schoen, Catherine Seemann, Liv & James Smith, Sherry & Bill (Tim McGraw) Soroptimist International of Carson Valley Soroptimist International of South Lake Tahoe Soroptimist International of Tahoe Sierra South Lake Tahoe Optimist Club South Lake Tahoe Police Officer’s Association South Lake Tahoe Wedding & Honeymooners Association South Tahoe Alliance of Resorts (STAR) Southwest Gas Corporation State Farm Agency, LLC

702 Skate & Snowboard Shop Alpine Probation Department Anonymous Ascent Environmental, Inc AT&T United Way Employee Gift Barton Foundation Barton Memorial Hospital Beach Front Marketing, Inc Belfor Property Restorations Bennett, Bill & Sue Beverly Realty, Inc Boyar, Virginia & John Capital Finance Chouinard, Michele* County of Alpine County of El Dorado Probation Department Cunningham, Jessica* David, Kerry A, CPA Department of Alcohol and Drug Programs -State of CA Department of Health & Human Services - Administration on Children, Youth & Families Dermody Properties Foundation Douglas County Board of Commissioners Douglas County School District Edgewood Companies El Dorado Community Foundation El Dorado Community Vision Coalition El Dorado County Department of Health & Human Services El Dorado County District Attorney's Office El Dorado County Health Services Department -Mental Health Division El Dorado County Public Health Department - Alcohol & Drug Programs Elevation 6225 Sports Forest Suites Resort at Heavenly Village Frame, Julie & William Franklin, Karin Franklin, Suzanne & Wayne Freshies Restaurant and Bar Frye, William Genasci, Dr. Paul Girl Scouts Tahoe Shores Gorman, Betty "B: & Jim Grassi, Peter Highfill, Andrea Hotspring Spas, Ltd IBM Employee Charitable Giving Campaign Imbach, Diane* Jarboe, Kathie & Jeffrey Keith Byer & Viktoriya Byer Kiwanis Club of Lake Tahoe Kiwanis Club of Tahoe Sierra Kiwanis Club Sunrisers SLT Foundation

SLT Drop-In youth

TYFS Annual Report 2013-14 13

In Kind Donations of Goods & Services

Lake Tahoe Community College Lakeside Inn & Casino G. Lehmann Susan Lippmann** Susan Lippmann*** Leesa Lopazanski Cindy MacLean Mickey & Doug Madden Andrea Martin Melinda & David Matus** Rick McGuire*** Martin Mendoza Ryan Meredith Steve Mokrohisky* Gina Morros Movement Mortgage Music Magic Narcotics Anonymous Alissa Nourse*** Eric Pacheco Terrie Peets Paula Peterson* Bryan & Lorrie Pond Pro Leisure Debbie Posnien Luis Quijas Elizabeth Rau Michelle Reilly Xithlali Reyes Sean Riley Leila Rosner Dr. & Mrs. Daniel Robertson Tammy Samuel* Susan & Chuck Scharer Sue Schem Scott’s Clean Sweep & Snow Removal Rose Senger Soroptimist International of Tahoe Sierra South lake Tahoe Wedding & Honeymoon Assoc Amber Spears Peter Spellman Tahoe Magic Tahoe Shore Girls Scouts Starbucks Gardnerville #6732 Charlie Stookey Diane Taylor Kimberly Templeton* Katherine Thielen Kathy Thompson Michelle Turner* TYFS Board of Directors Uhum Valley Christian Fellowship Eric Watada State Farm Agency, LLC Pam Wheeler*

July 1, 2013-June 30, 2014 • Donors Listed Alphabetically

7-Eleven (Gardnerville Store) Cory Jo Allen Hunter Armour Antonio Benitez Bill & Sue Bennett Bike Race Event SLT Sandra & Stanley Bobman Melissa & Ernie Bornstein Lisa Brockett Viktoriya Bayer & Keith Byer Ellen Camacho Cardinale Way Toyota Karen Carey Carson Valley Community Food Closet Cascade Sierra Properties, LLC Chase International South Tahoe Realty Cami & George Chavez Tyler Chavez Michele Chouinard* Community Services Jessica Cunningham* Maryanne Currington Beth Dameral Gail Davis James Davis Bridgette DeBoer Carolyn Dolan John Fisher June Forster Doug Friendshuh Cara-Lee Garrett Mark & Heidi Ghan Ghans Family Rachel Gilbert Girl Scout Troop #123 Deborah Goerlich Gerri Grego Greta & Mike Hambsch Sandy & Charlie Hamm Niki Hamzik Hands 4 Hope Paul Hopkins* Richard & Kate Harvey Betty Hathaway** Nicky & Scott Hayward Heavenly Village Ice Rink Nicholas Hendricks Karen Houser Mike Howard Diane Imbach* Linda Jamin Jeffrey & Kathie Jarboe Caitlin Jonkel Lindsey Kaufman Kyndra Keller Lauri Kemper Kim Kilgore Lake of the Sky Outfitters

TYFS Staff Members**

TYFS Board of Directors *

TYFS Mentors***

Gardnerville mentees at Corley Ranch

Gardnerville Drop-In BBQ fundraiser

"Be the one who nurtures and builds. Be the one who has an understanding and a forgiving heart one who looks for the best

in people. Leave people better than you found them." -Marvin J. Ashton

Tahoe Youth and Family Services Thanks You!

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24 Hr. Crisis Line • (800) 870-8937 (TYFS)

www.tahoeyouth.org

Gardnerville Counseling Office 1512 US Hwy 395 N, Suite 3

Gardnerville, NV 89410 (775) 782-4202

Gardnerville Drop in Center 1307 Langley, Unit 1

Gardnerville, NV 89460

South Lake Tahoe Counseling Office & Drop In Center

1021 Fremont Ave. South Lake Tahoe, CA 96150

(530) 541-2445

Alpine County Office Early Learning Center

100 Foothill Rd. Bld. D, Rm. 5 Woodfords, CA 96120

(530) 694-9459

Incline Village Counseling Office DWR Center

948 Incline Way Incline Village, NV 89451

(775) 298-0275