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SAP Business Intelligence Forum 2010“The Butterfly Event”
The Clear Intelligence Future:Simple, Seamless, Social, and Strategic
Timo Elliott
© SAP 2009 / Page 5
© SAP 2009 / Page 6© SAP 2008 / Page 6
© SAP 2009 / Page 7
Skyrocketing BI Interest and Deployments
11%
20%
Expanding/Upgrading
30%
8%
Not Interested/Don't Know
Source: Forrester Survey, 2009
2008 20092008 2009
© SAP 2009 / Page 8
Market Growth
Contribution to analytics market growth 2007-2008 by vendor
SAP BusinessObjects
Oracle
Microsoft
IBM
Other
IDC: 2010 will see 260% more growth in BI than 2009
© SAP 2009 / Page 9
Accelerating Usage
2007 2008 2009
25%
26%
28%
“Of the total potential users that could use BI in your organization, approximately what percentage is currently using BI?
© SAP 2009 / Page 10
Reporting
Dashboard and visualization
Query, Reporting and Analysis
Search and Navigation
Advanced Analytics
Data Integration
Data Quality Management
Master Data Management
Metadata Management
Risk Management
Access Control
Process Control
Global Trade Services
Enviroment Health and Safety
Strategy Management
Planning, Budgeting and Forecasting
Profitability and Cost managemetn
Consolidation
Spend and supply chain
Full Set of Solutions
© SAP 2009 / Page 11
Taking Business Intelligence to the Next Level
Simple Seamless StrategicSocial
Simple
© SAP 2009 / Page 13
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Ease of Use is The #1 Barrier to Deployment
Top Roadblocks to BI Success
Challenge Rank
Complexity of BI tools and interfaces 1Cost of BI software and per-user licenses 2
Difficulty accessing relevant, timely, or reliable data 3
Insufficient IT staffing or excessive software requirements for IT support 4
Difficulty identifying applications or decisions that can be supported by BI 5
Lack of appropriate BI technical expertise within IT 6
Lack of support from executives or business management 7
Poor planning or management of BI programs 8
Lack of BI technology standards and best practices 9
Lack of training for end users 10
1. Doug Henschen, InformationWeek, “BI Efforts Take Flight”, Oct 13, 2008
© SAP 2009 / Page 17
Intuitive Interfaces
© SAP 2009 / Page 18
Link
© SAP 2009 / Page 19
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“Easy” is Not the Same as “Simple”
© SAP 2009 / Page 23
Try it Yourself: microfinance.sap.com
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Easy Budgeting, Planning, and Consolidation
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WYN — WYN — WYN
© SAP 2009 / Page 28
Mobile Intelligence
More People, More Often, More Context
© SAP 2009 / Page 29
New Devices, New Opportunities
© SAP 2009 / Page 30
Go Faster
Column databases
Hardware Acceleration
In-Memory ProcessingLower Memory Costs
© SAP 2009 / Page 31
SAP BusinessObjects ExplorerAccelerated version
SAPBusinessObjects
Accelerator
SAPNetWeaver BW
AnyDataSource
Seamless
© SAP 2009 / Page 33
Too Much InformationGhost in The MachineThe Police
From “Simple” to “Seamless”
iPod + iTunes + iPhone + AppsGoogle + Google Apps+ Google maps, etc. etc. etc. etc.
© SAP 2009 / Page 34
ALL Data
© SAP 2009 / Page 35
Data Quality
Data Integration
Data Warehousing
Master Data Mgt
Meta Data Mgt
Business Intelligence
Top-to-bottom visibility required
© SAP 2009 / Page 36
Bridging the Gap
CorporateLocal
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Text Analytics
© SAP 2009 / Page 39
Customer feedback
© SAP 2009 / Page 40
Next Generation On-Demand BI
© SAP AG 2009. All rights reserved. / Page 40
More than 230,000 subscribers and growing
© SAP 2009 / Page 41
End-User Data Mashups
© SAP 2008 / Page 41
• Bring any web or on-prem data source to the cloud (i.e. XLS, CSV, RSS, Web Service, SFDC, RDBMS, Custom)
• WYSIWYG interface for combining datasets
• Dynamically created web service for each dataset
• One click to explore data and create dashboard widget
© SAP 2009 / Page 42© SAP AG 2009. All rights reserved. / Page 42
Best-Practice Analytics in SAP Applications
© SAP 2009 / Page 43
BI in SAP Business All-in-One Preconfigured Reports
Services AnalysisPurchasing Manufacturing FinancialsServicesSales
Who is Where?
Travel Behavior Dashboard*
List of Personnel Travel Expense
*) Xcelsius dashboard
Vendor Analysis
Vendor Fact Sheet
Vendor Comparison
Stock Overview
Purchasing Group Analysis
Work Center Analysis Dashboard*
GL Statement
Financial Statements
Cost Analysis Order by Actual Plan Variance
Cost Analysis Cost Center Actual Plan Variance
Controlling Dashboard
AP Open Items
Sales Dashboard
Sales Organization Analysis
Sales Volume Analysis
New Quotations and Orders – Values and Numbers
Material Analysis
List of Sales Orders
List of Billing Documents
Customer Standard Analysis
Customer Fact Sheet
Credit Memo Analysis
© SAP 2009 / Page 44
Social
© SAP 2009 / Page 46
Collaboration is Important…
of company performance36%
Source: Frost & Sullivan, “The Impact of Collaboration on Business Performance”, 2006
© SAP 2009 / Page 47
Sales ShippingBusiness Users
Collaborative Decisions
Gartner Strategic Planning Assumption
“In 2009, Collaborative Decision Making will emerge as a new product category that combines social software with BI platform capabilities”
© SAP 2009 / Page 48
Example
Supermarine Spitfire
© SAP 2009 / Page 49
Information Collaboration Can be Difficult
Finding and involving the right people (influencers, experts)
Working across geographies and networks
Having relevant information
Reformatting or sharing information for discussion
Engaging the team (strategizing, synthesizing, brainstorming, etc.)
Managing exceptions
Obtaining visibility into why decisions were made
Ensuring commitment to outcomes
Tracking, measuring, and repeating successful activities or decisions
Difficulty addressing work productively with disparate applications
Only 28 percent of executives say the quality of strategic decisions in their companies is generally good*
*Source: Mckinsey survey
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Introducing SAP StreamWork
SAPStreamWork.com
© SAP 2009 / Page 51
Free Xcelsius-Based PPT Twitter Tools at SAPWeb20.com
Strategic
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Turning Strategy into Action
95% of a typical workforce does not understand its organization’s strategy
90% of organizations fail to execute their strategies successfully
86% of executive teams spend less than one hour per month discussing strategy
70% of organizations do not link middle management incentives to strategy
60% of organizations do not link strategy to budgeting
Source: balanced scorecard collaborative
© SAP 2009 / Page 54
Strategy Management
Pathways visualize short, medium and long term strategy together with accountability, initiatives and measures aligned to corporate strategy
Custom diagrams help gain user adoption of corporate strategyFishbone diagrams highlight critical inter-dependencies that may cause initiatives to fail
© SAP 2009 / Page 55Confidential and proprietary. Copyright © 2006 Business Objects S.A. All rights reserved.
“The budget is the bane of corporate America”
Jack Welch, ex-CEO, GE
© SAP 2009 / Page 56
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Closed-Loop Performance Management
Strategy & RiskManagement
Business Planning& Consolidation
Execute withCompliance
PerformanceOptimization &Sustainability
BIPlatform
XBRL Publishing IFRS
© SAP 2009 / Page 58
Performance Management Leadership
IDC: SAP is market leader in Analytic Applications
“Microsoft supports SAP BPC as a preferred solution”
© SAP 2009 / Page 59
Governance, Risk, and Compliance
© SAP 2009 / Page 61
GRC Leadership
© SAP 2009 / Page 62
Sustainability Performance Management
Set strategic goals, objectives tied to KPI’s
Monitoring against targets and benchmarks
Performance reportingRoot cause analysisDashboards and Scorecards Align performance results to
financial, manufacturing , HR and other operational areas
© SAP 2009 / Page 63
Sustainability Performance Management
© SAP 2009 / Page 64
Reporting
Dashboard and visualization
Query, Reporting and Analysis
Search and Navigation
Advanced Analytics
Data Integration
Data Quality Management
Master Data Management
Metadata Management
Risk Management
Access Control
Process Control
Global Trade Services
Enviroment Health and Safety
Strategy Management
Planning, Budgeting and Forecasting
Profitability and Cost managemetn
Consolidation
Spend and supply chain
Taking a Holistic, Integrated Approach
© SAP 2009 / Page 65© SAP 2008 / Page 65
Building A Clear EnterpriseGaining visibility through entire cycle
Risks Opportunities
Confident Decisions
Predictable Performance
Strategic Alignment
Strategy
Execution
© SAP 2009 / Page 66
Business User Application Platform
Information Strategy Management
Finance
Business Process
Best practice
Collaboration
Knowledge Management
© SAP 2009 / Page 67
Taking Business Intelligence to the Next Level
Simple Seamless StrategicSocial
© SAP 2009 / Page 68© SAP 2008 / Page 68
Thanks!
Email:[email protected]
BI Blog:timoelliott.com
SAP Web 2.0 Blog:sapweb20.com
Follow me:twitter.com/timoelliott
You Should Follow Us on Twitter: @businessobjects