Anywhere Proctored

Information Kit and Proctor Documents

Anywhere Proctored FAQs

Proctor Guide

Registration Instructions

Proctor Agreement

Anywhere Proctored FAQs

General FAQs

Q: What is Anywhere Proctored?

Anywhere Proctored is a service of Pearson VUE, Adobe's test delivery partner. Anywhere Proctored

allows candidates to register and take certification exams from their own computer (desktop or laptop)

with an approved proctor present. After registration, a secure browser is launched and the proctor will

enter an access code to unlock the exam. After completing the exam, the candidate can view their

score report by logging into their Pearson VUE account.

Anywhere Proctored makes it possible for candidates to take an exam without needing to travel offsite to a testing center, while still ensuring a secure and proctored exam environment.

Q: What are the fees for an Anywhere Proctored exam?

Fees for exams delivered through Anywhere Proctored are the same as those for exams delivered at a Pearson test center. When applicable, vouchers are accepted for payment.

Q: Which exams are available via Anywhere Proctored?

All exams for solutions within the Adobe Marketing Cloud that are eligible toward Partner

Specialization and which are currently available via the Pearson testing page are available via Anywhere

Proctored. To view a current list, go to http://www.pearsonvue.com/adobe/ and choose "View Available Exams."

*Adobe Creative Cloud exams are not eligible toward Specialization and are not available via Anywhere Proctored.

Q: Can someone in my organization be designated as a proctor?

If your company would like to host an on-site exam event, an individual can be approved as a proctor for

a period of time determined by Adobe (i.e. for a one-time event or for multiple events).

Q: What is the process to be schedule an Anywhere Proctored event at my company?

To schedule an on-site exam and designation of a proctor, please send a message to

partnercertification@adobe.com, including your location, desired test date, and number of individuals

who will be taking a test. We will coordinate with your Partner Account Manager to identify an internal

proctor and schedule a date for certification. A 10-day window is required to ensure adequate time for registation and proctor training.

Q: What is the process to register for an exam with Anywhere Proctor?

Registration for Anywhere Proctored events is managed at http://www.pearsonvue.com/adobe/

Candidates will use their Pearson VUE account to register for exams (the same account used for exam

taken at test centers). If you have previously registered for an account, use your existing login and

password. If you have not registered with Pearson VUE before, you will set up a new account. You will

also need to run a system requirements check on your computer to verify that the secure browser will launch successfully.

For a complete overview of the registration process, please see

http://www.pearsonvue.com/adobe/ap/adobe_ap.pdf

Q: What are the system requirements for Anywhere Proctored?

Minimum Specifications:

Operating system: Windows 7 or Windows XP SP3.

Windows 8 & Macs are NOT supported at this time. In addition, Microsoft has ended support for

Windows XP as of April 8, 2014. Pearson VUE will only provide support on a 'best effort' basis

through the end of 2014.

Display: 1024 x 768 in 16-bit color (minimum resolution)

Internet connection: Broadband (DSL, cable or LAN/WAN): 256 kbps down / 256 kbps up.

Dial-Up Internet connections are not supported.

Internet browsers: Internet Explorer 8, 9, or 10.

Internet Explorer 11 may have problems launching exams.

Browser settings: Cookies must be enabled. Pop-up blockers must be disabled.

Additional software: Some security software programs, like antivirus software, and/or some third-party browser add-ons may need to be disabled.

Full specifications:

http://www.pearsonvue.com/ap/ITS_secure_browser_system_reqs.pdf

Q: How will I know if my computer meets the Anywhere Proctored technical requirements?

From the Pearson Vue Anywhere Proctored landing page, select the "Run a System Test" link. A scan of

your computer will determine if the requirements for operating system, broswer, and software are met.

Candidates need to run this system test from within the same network environment where they intend

to take the exam, as certain firewall or VPN settings may conflict with proper performance of the Anywhere Proctored secure browser.

Proctor FAQs

Q: What are my duties as a proctor?

As an Adobe-designated proctor, you will oversee candidates taking certification exams during a

designated time period. You will be required to verify each candidate's identification and verify that

they are working within a secure browser before entering a confidential access code that will unlock

their access to an exam. You will observe each candidate as they complete their exam to ensure that

there is no talking, note-taking, or any behavior that may indicate cheating. You are also responsible

for ensuring that the test environment is quiet, free from distractions, and reasonable in terms of climate. Additional details will be covered through communications with the Assessment Team.

Q: How can I approved to be a proctor?

You will be required to understand and agree to the roles and responsibilities of a proctor in advance of

the exam event and confirm your availability with the Assessment Team. All proctors must sign the

Proctor Agreement stating that they understand the expectations and limitations of their role and

understand the rules and policies outlined in the Adobe Proctor Guidelines. You will have a 30-60

minute phone call with a member of the Assessment team to further review requirements. At the

conclusion of the on-site exam event, you must reply to an event from the Assessment Team answering a few brief questions about the exam

Q: What is the process to provide access to each candidate's exam?

You will receive an email from the Assessment Team with a Proctor user name and password. After an

exam candidate logs into the Anywhere Proctored site and launches the secure browser, they will be

prompted to enter an access code before they can begin the exam. You will enter your Proctor User Name and password, and the exam will open.

Adobe Proctor Guidelines

Thank you for serving as a proctor for Adobe’s global certification program! This guide describes

the policies and procedures Adobe requires you to understand and adhere to when proctoring

examinations delivered through the Anywhere Proctored delivery system. It provides information

regarding standard tasks, processes and policies that Adobe proctors should follow to ensure that

security is maintained and the candidate experience is positive.

Test Proctor Objectives

Test Proctor Requirements

Test Proctor Password

Maintaining Security

Exam Security Policy and Requirements

Exam Materials

Identification Requirements

Candidate Misconduct

Candidate Rules Agreement and Log Sheet

Candidate Check in Process

Candidate Check out Process

Proctor Follow-up with Adobe

Test Proctor Objectives

Proctors are expected to:

Be courteous and professional

Deliver exams in a timely manner

Follow procedures described in this “Adobe Proctor Guidelines” Document

Report unusual or suspicious activity to Adobe

Respond with complete, accurate and timely information during an investigation of unusual

activity

Test Proctor Requirements

1. Test Proctors must be approved by the Adobe Assessment Team

2. Test Proctors are prohibited from:

a. Giving assistance to candidates during the exam;

b. Attempting to take an Adobe exam for someone else;

c. Taking an Adobe exam without being properly proctored by another certified test

Proctor;

d. Administering Adobe exams to family members or members of your immediate

household;

e. Tampering with the operation of the testing system or attempting to use it for any

unauthorized purpose;

f. Violating Adobe’s policy regarding protection of candidate personal information;

g. Otherwise failing to follow Adobe testing policies, procedures and instructions.

You represent and warrant that you are not in violation of the test restrictions and that you will refrain

from engaging in all prohibited conduct. If you are found to be in violation of Adobe testing policies you

will be asked to resign or will be terminated from the test Proctor position immediately. Adobe may

take further action such as invalidating any affected test results, revoking certifications, placing

restrictions on future testing and invoking any other remedies available to Adobe under applicable law.

Test Proctor Passwords

1. A unique username and password is assigned to each Test Proctor and will be sent to you via

email 48 hours before the date of the exam(s) you will proctor.

2. Test Proctors must not share their Username or Password with anyone.

3. Do not write down Usernames or Passwords for any reason.

Maintaining Security

Adobe is committed to providing a secure and convenient environment in which to conduct

examination testing. You are an integral part of this process. Every proctor has a responsibility to

help maintain security and ensure that Adobe certifications maintain value to the certification

holder. It is important that you become familiar with our security policies and procedures and know

how to respond when and if security problems occur.

Exam Security Policy

General Security Requirements

1. The Test Proctor must sign the “Adobe Proctor Agreement” and return to Adobe prior to

Proctor username and password being issued

2. Every candidate must present the proper forms of identification (see “Identification

Requirements” section below) and agree to the Adobe Candidate Rules Agreement before

being permitted to register for an Anywhere Proctored exam.

3. The testing site must not give unauthorized personnel access to servers or exam delivery

workstations.

4. Smart phones, cameras, devices for taking notes, other recording devices or other writable

electronic media are not allowed into the testing room.

5. The Test Proctor must notify Adobe immediately if any items have been lost or stolen, or if

there is a possibility that something has been stolen.

6. Candidates are not permitted to bring personal items into the testing room (with the exception

of their personal laptop, if that is what will be used to deliver the exam).

7. All exams must be taken with an Adobe Test Proctor present.

Exam Materials

1. Candidates are not allowed to copy, photograph or in any way record exam material or remove

exam material from the test room.

2. Candidates are not to have access to the exam prior to the start of the scheduled exam delivery.

3. Only registered Test Proctors are allowed to handle exam materials.

Identification Requirements

Candidates must show two forms of identification during the check in process. One form must be a

valid, non-expired, government-issued ID containing both a photo and signature. The second form

of ID needs to be valid and contain a signature. If candidates do not meet these identification

requirements, the candidate should NOT be allowed to test.

Acceptable Forms of Photo Identification

o Government-issued Driver’s license/permit

o National/State/Country Identification Card

o Passport

o Passport cards

o Military ID

o Alien Registration Card (Green Card, Permanent Resident Visa)

Acceptable Forms of Secondary ID

o U.S. Social Security Card

o Debit/(ATM) Card

o Credit Card

o School ID (without a signature for minors is acceptable)

Any form of ID on the above photo list

Candidate Misconduct

A test Proctor must contact Adobe immediately if any of the following misconduct occurs:

1. Giving any other candidate, or receiving from any other candidate, assistance of any kind

related to any Adobe certification examination during such examination;

2. Using any aids, notes, equipment or other materials, except those expressly allowed by Adobe,

during any Adobe certification examination;

3. Attempting to take any Adobe certification examination for someone else;

Failing to follow test regulations or instructions of a testing facility Proctor or otherwise

violating any testing facility regulations or policies;

4. Causing a disturbance of any kind during test delivery;

Removing or attempting to remove questions and/or responses (in any format) or notes, note

board or scratch paper from the testing room;

5. Tampering with the operation of the testing room or attempting to use the computer (or

personal laptop) for any function other than taking a Adobe certification examination during

such examination;

6. Talking in the testing area; and

7. Otherwise violating the terms of the Adobe Candidate Agreement or Adobe Exam Policies.

If a test Proctor witnesses any misconduct he/she should:

1. Terminate the candidate’s exam immediately;

2. Retain all materials related to the incident (i.e. notes confiscated) and send an email including

documentation of all materials to partnercertification@adobe.com; and

3. Inform the candidate that he/she can contact Adobe for information on the incident.

Candidate Rules Agreement and Candidate Registration List

Adobe Candidate Rules Agreement and Candidate

Each candidate must agree to and accept the “Adobe Candidate Rules Agreement”

document. This document is presented to the candidate during the PearsonVUE exam

registration process. If the candidate chooses not to accept the “Candidate Rules

Agreement” the candidate will not be allowed to register for the exam and the

registration process is ended.

The test Proctor will receive an email from the Adobe Assessment Team with a list of all

registered candidates within 48 hours of exam delivery. The proctor should confirm

that all candidates are present before beginning the exam session. If any candidate

fails to appear for his or her exam, the proctor should include the candidate’s name in

the post-exam email sent to the Adobe Assessment Team

Candidate Check in Process

Before a candidate begins the exam, the candidate must be checked-in through an admissions process,

which typically involves verifying the candidate’s appointment, checking the candidate’s ID, and more.

Once you complete the check-in process, you may then allow the candidate to start the exam.

Follow the steps below:

1. Greet and welcome the candidate.

2. Ask the candidate for two forms of Identification (See Identification requirements for

more details on this step). You MAY NOT allow a candidate to test for an exam if he or

she does not have an appropriate form of identification.

i. Check that the ID is valid (not expired).

ii. Verify that the candidate’s name on the ID matches the same shown on the

exam registration screen.

iii. Verify that the photograph on the ID looks like the candidate

3. Confirm the exam that the candidate is taking and remind the candidate that there are

no scheduled breaks during the test time.

4. Hand back the ID to the candidate.

5. Inform the candidate that no materials or personal items are allowed in the testing

room. Have the candidate lock-up ALL personal items in a safe location.

6. Complete the other sign in columns in the log sheet.

7. Have the candidate sign into the exam via VUE’s website. (Refer to the online

instructions located at http://www.pearsonvue.com/Adobe/ap/ “Start here: Scheduling

instructions”).

8. Check the candidate’s workstation and confirm all security guidelines are being

followed. Sign into the workstation at the appropriate screen and authorize delivery of

the exam.

Candidate Check out process

After a candidate is done with the exam, the candidate must complete the check out-process. Please

follow the steps below:

1. Ensure the survey has been completed and the score report is on the screen and have

the candidate select “end exam”.

2. Confirm the candidate has logged off the Anywhere Proctored system and does not

remove any materials from the testing room.

Proctor Follow-up with Adobe

After all candidates have completed their exams, the proctor must walk through the exam room and

collect any materials that remain. The proctor must reply to the post-exam follow-up email sent from

the Adobe Assessment team, which will include a brief survey regarding the exam event and provides

the proctor the opportunity to give detailed feedback and/or report any incidents. This email must be

sent within 24 hours of the exam event.

Registration Instructions for an Onsite Test Event

The certification exams you are taking will be delivered via Anywhere Proctored, a service of Pearson

VUE, Adobe's test delivery partner. Anywhere Proctored allows candidates to register and take

certification exams from their own computer (desktop or laptop) with an approved proctor present.

After registration, a secure browser is launched and the proctor will enter an access code to unlock the

exam. After completing the exam, the candidate can view their score report by logging into their

Pearson VUE account.

Frequently Asked Questions and Answers

Q: How do I register for exams?

Before registering for an Anywhere Proctored exam, you must have a Private Access Code provided by your Partner Account Manager.

Registration for Adobe exams is managed at http://www.pearsonvue.com/adobe/

Candidates will use their Pearson VUE account to register for exams (the same account used for exam

taken at test centers). If you have previously registered for an account, use your existing login and

password. If you have not registered with Pearson VUE before, you will set up a new account. You will

also need to run a system requirements check on your computer to verify that the secure browser will launch successfully.

To view the exams available for delivery through Anywhere Proctored, you will need to submit your

Private Access Code after logging in. Do not register for an exam at a test center.

After you enter your Private Access Code, you will choose the exam you wish to take and then proceed

through the registration process. You can pay with a credit card or a voucher if you have been provided

one by your PAM.

Q: How will I access the exam?

On the day of the exam, you will bring your computer to the exam room and log into your Pearson account via http://www.pearsonvue.com/adobe/ap/ using the same credentials you used to register.

Once logged in, you will be prompted to run a secure browser. The proctor will unlock the exam for you using his or her credentials.

Q: What are the system requirements for Anywhere Proctored?

Minimum Specifications:

Operating system: Windows 7 or Windows XP SP3.

Windows 8, 8.1 & Macs are NOT supported at this time. In addition, Microsoft has ended

support for Windows XP as of April 8, 2014. Pearson VUE will only provide support on a 'best

effort' basis through the end of 2014.

Display: 1024 x 768 in 16-bit color (minimum resolution)

Internet connection: Broadband (DSL, cable or LAN/WAN): 256 kbps down / 256 kbps up.

Dial-Up Internet connections are not supported.

Internet browsers: Internet Explorer 8, 9, or 10.

Internet Explorer 11 may have problems launching exams.

Browser settings: Cookies must be enabled. Pop-up blockers must be disabled.

Additional software: Some security software programs, like antivirus software, and/or some third-party browser add-ons may need to be disabled.

Full specifications:

http://www.pearsonvue.com/ap/ITS_secure_browser_system_reqs.pdf

Q: How will I know if my computer meets the Anywhere Proctored technical requirements?

From the Pearson Vue Anywhere Proctored landing page, select the "Run a System Test" link. A scan of

your computer will determine if the requirements for operating system, broswer, and software are met.

Candidates need to run this system test from within the same network environment where they intend

to take the exam, as certain firewall or VPN settings may conflict with proper performance of the Anywhere Proctored secure browser.

Q: Is there a charge for the Adobe Certification Exam?

The costs for exams is $180 USD . You may charge this to a credit card in the check-out process

Q: I have received a voucher, can I use it for this exam?

If you have a 100% discount voucher, you can apply this during the check-out process.

Q: Do I need to bring anything except my own computer?

You will need to provide two photo IDs (such as Passport and Driver’s License) to the Adobe Proctor.

For specific questions about Anywhere Proctored or the registration process, contact your PAM or

partnercertification@adobe.com

Adobe Proctor Agreement

I,______________________________________, in consideration of serving as an authorized Adobe Test

Proctor (“Proctor”) agree as follows:

1. I agree to review, become familiar with and strictly adhere to all policies applicable to administering Adobe tests, including policies related to security, candidate misconduct, retake policies and any other policies issued by Adobe and located in the Proctor Guidelines document and tutorial (available via Adobe Connect and mandatory to watch prior to serving as Proctor).

2. I understand and agree that it is vital to the integrity of a credential and the protection of proprietary and/or confidential processes and materials to maintain the confidentiality of the test questions and answers, the topics covered in any specific exam, Proctor passwords and certain internal processes of Proctors which may be used to access such confidential information. I promise and agree that I will keep all such information confidential and secret and will not disclose to anyone unless required to do so by law, but only after providing Adobe with 14 days advance written notice prior to any such disclosure. I also agree not to permit others in disclosing such information and will report anyone that I have knowledge of doing so to Adobe immediately.

3. Adobe maintains a privacy policy with respect to candidate personally identifiable information which includes the candidate name, contact information, score information and government identification numbers such as social security numbers. I agree that I will not myself use or disclose such information to any third party for any reason except as may be expressly authorized by Adobe to do so in writing.

4. Adobe specifically prohibits Proctors from using or disclosing any information obtained as a Proctor for personal gain, in connection with providing training or in connection with providing coaching or consulting services related to Adobe tests or Adobe’s test administration procedures. I agree not to engage in such activities.

5. I agree to avoid all conflicts of interest in executing my responsibilities as a Proctor. Without limitation, I understand a conflict arises if I am the Proctor of a test that I am myself taking or that a member of my family is taking. A conflict arises if I accept any gifts or monetary payment of any kind from a candidate or anyone on behalf of a candidate. Any concerns related to potential conflict of interest will be communicated to Adobe immediately.

6. I understand that I cannot assist candidates in any way in answering test questions or in providing any accommodations that are not specifically authorized by Adobe in writing.

7. I agree to follow all procedures and policies of Adobe for check-in and in-exam monitoring of the candidate. I understand that my failure to follow procedure may result in the invalidation of candidate exams and my termination as a Proctor.

8. I agree to immediately report to Adobe any unusual or suspicious behavior by any testing candidate, coworker or visitor in the testing room.

9. I acknowledge that in my role as Proctor I am representing Adobe and I will conduct myself in a manner that is professional and respectful at all times.

10. I understand that adherence to this agreement is of the utmost importance to maintain the integrity of the testing process and that my failure to do so may cause harm to Adobe and to test candidates. Any remedies stated in this agreement are non-exclusive and Adobe reserves all rights and remedies available under applicable law. This Agreement will continue until terminated by either party by giving notice to the other party of its intent to terminate. Each party reserves the right to terminate this Agreement at

any time. Regardless of termination, the sections of this Agreement that by their nature are intended to survive termination, will survive termination for any reason. I have read, understand and agree to abide by this Test Proctor Agreement.

Test Proctor Name: ____________________________________

Signature: _______________________________________

Date: ____________________________________________

Adobe Exam Event (Location and Date) ________________________________