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Anythink Outside the Box:
Adult ESL Program Proposal
Amy Nelson
Emporia State University
October 30, 2010
Adult ESL Program Proposal
1
Table of Contents
Introduction ............................................................................................................................. 2
Community Needs Assessment Data ................................................................................... 3
Data Analysis ........................................................................................................................... 4
Service Recommendation: Adult ESL Program ............................................................ ..5-8
Staffing and Training .............................................................................................................. 9
Proposed Start-Up Budget ................................................................................................... 10
Assessment and Evaluation ................................................................................................. 11
Project Timeline .................................................................................................................... 12
References .............................................................................................................................. 13
Appendix A: Additional Resources ..................................................................................... 14
Appendix B: Presentation Slides ................................................................................... 15-23
Adult ESL Program Proposal
2
Introduction
Using community needs assessment data as a starting point, this proposal offers service recommendations
that will support Anythink’s vision to create transformative library services that encourage curiosity and the pursuit
of knowledge, use innovation to reach out to all sectors of the population, and to establish itself as a vital
community partner. Community analysis data reflects that there is a notable percentage of the population who
would be well-served by library sponsored adult education programs-- namely, adults who have attained lower levels
of education, who self-identify as members of a minority group, and who are not proficient in the English language.
The research argues that 21st century skills such as literacy are essential for seeking and effectively utilizing
information resources in a global information society. However, current studies suggest that one out of every four
adults nationwide needs assistance with basic reading and writing skills (Selnic, 2004). Additionally, the U.S. Census
Bureau estimates that as many as 55 million people (18% of total population) speak languages other than English at
home, many of whom self-identify as speaking English “less than very well” (ESL Writing Initiative, 2007).
Public libraries have long been important providers of adult education. As familiar community institutions,
libraries tend to offer welcoming and accessible environments for local residents. Likewise, as an institution that
embraces lifelong learning as one of its core responsibilities, Anythink is well-positioned to introduce services that
help members of this underserved population pursue 21st century skills and strive for a “lifelong, voluntary, and self-
motivated pursuit of knowledge to enhance social inclusion, active citizenship and personal development.”
(Department of Education and Science, 2000).
While all library locations in the Rangeview Library District could benefit from the services discussed in this
proposal, the community assessment data indicates that the greatest need for adult education is in the Commerce
City and Perl Mack communities. I would like to suggest that my service recommendations be first implemented in
these two locations, and pending the outcome of assessment data after one year, potentially be expanded to include
other communities, as well.
Adult ESL Program Proposal
3
Community Needs Assessment Data
Education Trends
9th-12th grade, no diploma: Less than 9th grade:
Commerce City – 19.1%
Perl Mack – 16.9 % ………………………………
Brighton – 11.79%
Thornton – 9.2%
Northglenn – 9.85%
Bennett – 8.91%
Commerce City – 11.1%
Perl Mack – 13.5% ………………………………..
Brighton – 6.38%
Northglenn – 6.94%
Thornton – 4.5%
Bennett – 3.46%
Race Trends:
Hispanic or Latino: Other Races:
Commerce City – 51.5%
Perl Mack – 45.7%
…………………………………
Brighton – 39.1%
Northglenn – 27.7%
Thornton – 27.7%
Bennett – 4.5%
Commerce City – 8.4%
Perl Mack – 6.1%
…………………………………
Thornton – 8.1%
Northglenn – 8.0%
Bennett – 3%
Brighton – 2.9%
Language Trends
Households that speak English less than “very well”:
Commerce City – 18%
Perl Mack – 18.1% ……………………………………………….
Bennett – 0.9%
Brighton – 11%
Thornton – 9.2%
Northglenn – 7%
Adams County 2000 2007
Spanish Speakers 8.7% 12.5%
Other 1.7% 2.6%
Adult ESL Program Proposal
4
Data Analysis
Analysis of community needs data related to education, race, and language trends indicates that Anythink
could pursue adult education from three different angles. Education trends illuminate the need for adult education
remediation. In particular, because the community assessment also reveals that there are limited educational
institutions in the Commerce City and Perl Mack areas, the library fills a vital role in promoting and supporting
lifelong learning. Some recommendations for service to meet the needs captured by these statistics include classes
for GED preparation, adult basic education instruction, and literacy remediation.
The data pertaining to race trends show that there is a large Hispanic/Latino population in the Commerce
City and Perl Mack communities, therefore necessitating services that are customized to meet the cultural and
linguistic needs of these potential library users. Service recommendations include: expanding the Library’s Spanish
collections, utilizing bilingual signage and informational materials, offering multicultural programming, and
providing Spanish classes and sensitivity training to library staff.
The data for "households who speak English less that very well" is particularly interesting because there
may be overlap between individuals in this group, and those who self-identify as Hispanic/Latino or who have
attained lower educational levels. For example, in a study conducted by Wrigley (2003), it was determined that
many students who participate in adult literacy programs are at a disadvantage because they lack strong literacy skills
in their native languages and do not have strong English skills. The community assessment data suggests that there
is a significant number of Commerce City and Perl Mack residents whose language barriers may prevent them from
being fully integrated, independent and successful citizens. To transform the library into a welcoming environment
that supports the learning needs of low-literate, non-English speakers, it is recommended that Anythink Libraries
implement an adult English as a Second Language (ESL) Program at the Commerce City and Perl Mack locations.
Adult ESL Program Proposal
5
Service Recommendation: Adult ESL Program
Who Are English Language Learners (ELLs)?
To customize services to meet the needs of adults who would benefit from ESL programs, it is first
necessary to look beyond the numbers to understand who constitutes this group. According to the National
Council of Teachers of English (2008), ELLs are a highly heterogeneous and complex group with diverse
educational needs, backgrounds, languages and goals. While some come from homes in which no English is
spoken, others come from homes where only English is spoken, while many have been exposed to or use multiple
languages. ELL students may have a deep sense of their non-U.S. culture, a strong sense of multiple cultures, or
identify only with U.S. culture. Some ELL students are stigmatized for the way they speak English; some are
stigmatized for speaking a language other than English. Some ELL students live in cultural enclaves while others
are surrounded by non-ELL families. Some ELLs are recent immigrants, while others have lived in the U.S. for
over a generation. Some may be high academic achievers while others may have low-literacy skills. Most
importantly, there is no one profile for an ELL student, nor is one single response adequate to meet their needs
and goals.
Program Service Orientation
There are many factors to consider when planning programs and instruction to meet the needs of this
diverse group, such as preferences and personal traits, situational or environmental factors, prior language
development and competence, and learner goals (Wrigley, 1993). In order to develop an effective ESL program,
Anythink is advised to develop a program mission that incorporates elements from the six primary orientations of
such services (Wrigley, 1993).
Adult ESL Program Proposal
6
1. Common educational core – Provides for all students a common set of educational experiences, including
development of basic literacy skills, a command of standard English, and an understanding of common
cultural knowledge.
2. Social and economic adaptation – Meets critical economic needs of learners, by helping adults acquire the
skills and knowledge needed to be self-sufficient, to function effectively in society, to access services, and
to integrate into the mainstream culture.
3. Development of cognitive and academic skills – Teaches learners how to learn. Instruction stresses process
over content, strategies over skills, and understanding over memorization.
4. Personal relevance – Emphasizes the importance of personal meaning, personal growth, and self-
actualization through experiencing a personally relevant curriculum.
5. Social change – Emphasizes equalizing the power differential that exists between teachers and students by
setting up educational opportunities that put adults in charge of their own learning. Teachers see
themselves not so much as experts, but rather as facilitators and co-learners with different kinds of
experiences and resources. Participants become active in designing, implementing, and evaluating
educational offerings
6. Technological management of education – Stresses predetermined objectives, purposeful activities, scope
and sequence, and pre- and post-tests to ensure that objectives have been met.
To best serve the needs of diverse ELLs and to create a synthesis of the aforementioned orientations, it is recommended that Anythink implement an adult ESL program that includes ESL classes, one-to-one tutoring, conversation groups, and self-directed learning centers.
Adult ESL Program Proposal
7
Classroom Instruction Classroom instruction will be taught by a certified ESL instructor during 12-week intervals to improve
learners’ ability to hear, speak, read, and write English. The curriculum will not only use repetition drills and
dialogue role-playing to teach grammar, vocabulary, and speaking skills, but will also integrate a range of topics
such as civic lessons, family health care, nutrition, employment skills, and helping students’ children succeed in
school. Progress will be measured using pre- and post-testing.
One-to-one tutoring Each participating learner will be paired with a volunteer tutor, who will assess the learner’s skill level,
learning preferences, and learning goals to develop customized lesson plans. Each tutor and learner will negotiate
their meeting schedule, and will use library meeting space for their sessions. Each tutor/learner pair will create a
contract that sets forth expectations, participation requirements, and benchmarks or goals. There will be no
testing, but each tutor will keep a log that tracks the learner’s progress, and documents any significant events that
demonstrate the learner’s attainment of learning goals.
Conversation groups
Conversation groups will be offered twice a week (one weekday evening and one weekend morning) to
encourage ELLs to build confidence and proficiency using conversational English. The conversation groups will
be facilitated by a volunteer who may be either a native English speaker, or an ELL who demonstrates
conversational proficiency. Each session will focus on a topic of interest to the participants, and will incorporate
the use of environmental print, pictures, maps, and objects to prompt conversation. For variation and to
accommodate large numbers of participants, the group may be periodically divided into pairs or small teams.
While regular attendance is encouraged, there are no attendance requirements to participate in the conversation
groups.
Adult ESL Program Proposal
8
Self-directed learning centers
The library will set up a mobile, self-directed learning center in an unused space (meeting room, foyer, etc.)
during evening hours, two nights per week. This area will feature a computer (or multiple computers if a portable
lab is available), a whiteboard, English language materials (dictionaries, language workbooks & study guides, language
acquisition games, etc.), and a craft or activity area for participants’ children. One volunteer facilitator will be
available to provide assistance for adult participants, while another will supervise and provide programming for
participants’ children. Adult learners will structure their own learning projects using library-supplied materials and
equipment to pursue their own personal learning goals, or may work together with their children to build family
literacy/English proficiency skills. It is highly recommended that computers are made available in the learning
center that have access to databases such as Mango, Byki, or Learning Express, as well as desktop links to free ESL
websites (see Appendix A).
Research shows that adult students often do not participate in programs long enough to reap substantial
learning gains (Porter, Cuban & Comings, 2005). Intermittent or discontinued participation may result from
scheduling conflicts, lack of transportation, the inability to find supervision for children, or stigma associated with
irregular attendance. By providing the proposed four levels of ESL programming, Anythink will offer a pathways
approach to ESL instruction that reduces participation barriers, allows short-term, intermittent, and long term
students to drop in and out as their ability to participate fluctuates, and enables ELLs to select the program(s) that
best suit their individual learning preferences and goals (Porter, Cuban & Comings, 2005).
Adult ESL Program Proposal
9
Staffing and Training
ESL Program Coordinator
Certified ESL Classroom Instructor
Volunteer one-to-one tutors – 20 (may vary according to participants)
Volunteer conversation facilitators – 4
Volunteer learning center facilitators – 4 While some of these positions may be filled by professionals already trained or certified in ESL instruction,
or training may be available from local consultants, it is recommended that Anythink boost its capacity to train staff
and volunteers by using national training networks such as ProLiteracy America. This organization helps build the
capacity and quality of programs that are teaching adults to read, write, compute, use technology, and learn English
as a new language by providing professional development and training, publications, online resources, and
credentialing services for program directors, instructors, trainers, and volunteer tutors working with adult learners.
(See Appendix A.)
Adult ESL Program Proposal
10
Proposed Start-Up Budget
Adult ESL program coordinator $35,000.00
Certified ESL instructor $35,000.00
Textbooks and instructional materials $4,000.00
Instructional software/databases $2,000.00
Administrative supplies $500.00
Marketing materials $400.00
Training $1,000.00
Professional Memberships Colorado TESOL ProLiteracy America
$40.00 $300.00
TOTAL REQUEST
$78,240
In addition to allocating funds from the Library’s programming budget, additional funding sources include
grants offered by U.S. Department of Education, Dollar General, Verizon Foundation, AmeriCorps, and other
agencies featured on Grants.Gov and the Foundation Directory Online.
Adult ESL Program Proposal
11
Assessment and Evaluation
To determine the success of Anythink’s Adult ESL Program, it is recommended that both quantitative and
qualitative data be collected six months after program implementation, followed by a full analysis after one full year
of service. Quantitative data will include attendance statistics, pre- and post-test assessment scores, participant
surveys, and longitudinal tracking of participant success in areas such as job attainment, advancement of education
or degree completion, increased participation in the community, and increased library use. Qualitative data will be
collected from facilitator and tutor progress reports, as well as participant interviews. By using a mixed-methods
approach to data collection, Anythink will be able to determine how ESL programs have benefitted participants,
and will allow staff to further refine program offerings to meet participant needs. Additionally, by evaluating the
impact of the ESL program, Anythink can prove the transformative effect that such services have on the
Commerce City and Perl Mack communities, articulate the Library’s return on investment, and collect data that
makes the Library eligible for additional funding opportunities offered by state and federal grants.
Adult ESL Program Proposal
12
Project Timeline
Date
Participants Action
January 2011 Library Director, Adult Services Supervisor, Human Resources Manager
Draft job description, recruit and hire ESL Program Coordinator
February-March 2011 Library Director, Adult Services Supervisor, ESL Program Coordinator
Project planning: develop mission, articulate program orientation and services, determine staffing requirements, finalize budget
April 2011 Adult Services Supervisor, ESL Program Coordinator, Human Resources Manager
Recruit and hire staff and volunteers
May 2011 ESL Program Coordinator, Consultant or Trainer, ESL staff and volunteers
Train staff and volunteers, order program materials
June 2011 ESL Program Coordinator and Marketing Department
Create marketing materials, promote ESL program, begin registering participants
July-August 2011 ESL Program Coordinator, ESL staff and volunteers
Adult ESL program kick-off, begin first 12-week ESL class, partner one-to-one tutors with learners begin conversation groups, open self-directed learning centers
October 2011 ESL staff and volunteers Begin second 12-week ESL class
December 2011 ESL Program Coordinator
Collect assessment data
July 2012 Library Director, Adult Services Supervisor, ESL Program Coordinator
Full analysis of assessment data, evaluation, revision, expansion or termination of ESL services
Adult ESL Program Proposal
13
References
Adams County Community Needs Assessment (2009). Retrieved from
http://www.co.adams.co.us/documents/page/Adams%20County%20AssessmentFINAL%20to%20client.pdf
Burt, M., Peyton, M. & Adams, R. (2003). Reading and adult English language learners: A review of the research. Retrieved
from http://www.cal.org/caela/research/RAELL.pdf.
Coryell, J. & Chlup, D. (2007). Implementing eLearning components with adult English language learners: vital factors and
lessons learned. Computer Assisted Language Learning, 20(3), 263-278.
Department of Education and Science. (2000) Learning for Life: White Paper on Adult Education. Retrieved from
http://eric.ed.gov/ERICDocs/data/ericdocs2sql/content_storage_01/0000019b/80/1a/c6/5e.pdf.
ESL Writing Initiative, University of Utah. (2007). Who are ESL students? Retrieved from
http://www.hum.utah.edu/uwp/ESL/who_are.html.
Lambert, O. (2008). Who are our students: measuring learner characteristics in adult immigrants studying English. Adult Basic
Education and Literacy Journal, 2(3), 168-173.
Matthews-Aydinli. (2008) Overlooked and understudied: A survey of current trends in research on adult English language
learners. Adult Education Quarterly, 58(3), 198-213.
National Council of Teachers of English. (2008). English language learners: A policy research brief. Retrieved from
http://www.ncte.org/library/NCTEFiles/Resources/PolicyResearch/ELLResearchBrief.pdf.
Porter, K., Cuban, S. & Comings, J. (2005). One day I will make it: A study of adult student persistence in library literacy
programs. Retrieved from www.mdrc.org/publications/401/full.pdf.
Robinson, N., Keogh, B. & Kusuma-Powell,O.(2004). Who are ESL students. In Count me in: Developing inclusive international
schools (Chapter 6). Retrieved from http://www.state.gov/m/a/os/44038.htm.
Selnick, S. (2004). READ/Orange County: Changing lives through literacy. Public Libraries, 43, 53-56.
Wrigley, H. (1993). One size does not fit all: Educational persepectives and program practices in the U.S. TESOL Quarterly,
27(3), 449-465.
Wrigley, H. (2003). What works for adult ESL students. Focus on Basics: Connecting research and practice, 6(C). Retrieved from
http://www.ncsall.net/?id=189.
Adult ESL Program Proposal
14
Appendix A: Additional Resources
Staffing & Training
AmeriCorps Overview for Organizations
http://www.americorps.gov/for_organizations/overview/index.asp
ProLiteracy America:
http://www.proliteracy.org/NetCommunity/Page.aspx?pid=191&srcid=-2
Colorado TESOL:
http://www.colorado.edu/iec/cotesol/
Databases & Websites for ELLs
Mango Languages (subscription database)
http://www.mangolanguages.com/ (Subscription database)
Byki-Transparent Languages (subscription database)
http://www.byki.com/ (Subscription database)
U.S.A. Learns (free website)
http://www.usalearns.org/index/welcome.cfm?CFID=613770&CFTOKEN=47958308&jsessionid=3c307a8c7f8b
0869e5515a6b763a966264a4
GCF: Apprenda Gratis (free website)
http://www.gcfaprendagratis.org
Adult ESL Program Proposal
Appendix B: Presentation Slides
Amy NelsonEmporia State UniversityOctober 2010
1
According to ALA, 21st century skills such as literacy are “essential for seeking and effectively utilizing information resources in a global information society.” (ALA, 2010)
Current studies suggest that one out of every four adults nationwide needs assistance with basic reading and writing skills. (Selnic, 2004)
2
15
Adult ESL Program Proposal
9th-12th grade,no diploma:
Less than 9th grade:
Commerce City – 19.1%
Perl Mack – 16.9 %………………………………Brighton – 11.79%Thornton – 9.2%Northglenn – 9.85%Bennett – 8.91%
Commerce City – 11.1%
Perl Mack – 13.5%………………………………..Brighton – 6.38%Northglenn – 6.94%Bennett - 3.46%Thornton – 4.5%
3
GED classes Adult Basic Education Classes Adult Literacy Classes &Tutoring
4
16
Adult ESL Program Proposal
Hispanic or Latino: Other Races:
Commerce City – 51.5%
Perl Mack – 45.7% …………………………………Brighton – 39.1% Northglenn – 27.7% Thornton – 27.7%Bennett – 4.5%
Commerce City – 8.4%
Perl Mack – 6.1%…………………………………Thornton – 8.1%Northglenn – 8.0%Bennett – 3%Brighton – 2.9%
5
Expand Spanish collection Bilingual signage and handouts Multicultural Programming Spanish classes for staff
6
17
Adult ESL Program Proposal
7
Households that speak English less than “very well”:
Commerce City – 18%
Perl Mack – 18.1%……………………………………………….
Bennett - 0.9%Brighton – 11%Thornton – 9.2%Northglenn – 7%
Adams County 2000 2007
Spanish Speakers 8.7% 12.5%
Other 1.7% 2.6%
Adams County Community Needs Assessment, 2009
8
18
Adult ESL Program Proposal
NCTE Policy Research Brief, 2008) 9
Learning styles and personal
traits
Prior language development
Situational & environmental
factors
Learner Goals
(Robinson, Keogh & Kusuma-Powell, n.d.)
10
19
Adult ESL Program Proposal
Orientation Emphasis
Common educational core basic literacy skills, command of standard English, and understanding of common cultural knowledge
Social & economic adaptation meet critical economic needs, acquire skills and knowledge needed to be self-sufficient, function in society, and integrate into the mainstream culture
Cognitive & academic skills teaches learners how to learn, stresses process over content, strategies over skills, and understanding over memorization
Personal relevance personal growth and self-actualization through experiencing a personally relevant curriculum
Social change educational opportunities that put adults in charge of their own learning, participants become active in designing, implementing, and evaluating educational offerings
Technological management Stresses predetermined objectives, purposeful activities, scope and sequence, and pre- and posttests to ensure that objectives have been met
(Wrigley, 1993)11
ESL classes One-to-one tutoring Conversation groups Self-directed learning
centers
functional literacy sociocultural literacy
expressive literacy critical literacy
12
20
Adult ESL Program Proposal
Short Term
Intermittent
Long Term
(Porter, Cuban & Comings, 2005)
Research suggests that students in adult literacy programs participate an average of 70 hours in a 12-month period, yet 100-120 hours of participation are required to improve literacy by one grade level
13
Coordinator Instructors Facilitators Tutors
Paid staff, volunteers, and
Americorps members
14
21
Adult ESL Program Proposal
15
Adult ESL program coordinator $35,000.00
Certified ESL instructor $35,000.00
Textbooks and instructional materials $4,000.00
Instructional software/databases $2,000.00
Administrative supplies $500.00
Marketing materials $400.00
Training $1,000.00
Professional Memberships
Colorado TESOL
ProLiteracy America$40.00
$300.00
TOTAL REQUEST $78,240
Library Budget Grants
16
22
Adult ESL Program Proposal
Quantitative• Attendance Stats
• Pre & post testing
• Participant Surveys
• Longitudinal Tracking
Qualitative• Participant and
instructor/tutor interviews
17
18
Date Participants Action
January 2011 Library Director, Adult Services
Supervisor, Human Resources Manager
Draft job description, recruit and hire ESL Program
Coordinator
February-March 2011 Library Director, Adult Services
Supervisor, ESL Program Coordinator
Project planning: develop mission, articulate
program orientation and services, determine staffing
requirements, finalize budget
April 2011 Adult Services Supervisor, ESL Program
Coordinator, Human Resources Manager
Recruit and hire staff and volunteers
May 2011 ESL Program Coordinator, Consultant or
Trainer, ESL staff and volunteers
Train staff and volunteers, order program materials
June 2011 ESL Program Coordinator and Marketing
Department
Create marketing materials, promote ESL program,
begin registering participants
July-August 2011 ESL Program Coordinator, ESL staff and
volunteers
Adult ESL program kick-off, begin first 12-week
ESL class, partner one-to-one tutors with learners
begin conversation groups, open self-directed
learning centers
October 2011 ESL staff and volunteers Begin second 12-week ESL class
December 2011 ESL Program Coordinator Collect assessment data
July 2012 Library Director, Adult Services
Supervisor, ESL Program Coordinator
Full analysis of assessment data, evaluation,
revision, expansion or termination of ESL services
23