Anton Tenev

Sales ManagerEnterprise Communications Group OOD

e-Call solutions

Page 2

In case of a crash, an eCall-equipped car automatically calls the nearest emergency center.

eCall

112/E112

The pan-European eCall Based on 112/E112

The pan-European eCall

Architecture

e-Call Service Sequences Time saved = lives saved

IVSMNO TELCO PSAP1

IVS creates

MSD and

provides it to

mobile

station

mobile station

sends MSD to

MNO

PSAP2 Operator

MNO sends

MSD to

PSAP1 PSAP1 transfers

MSD+ to PSAP2

1 2 3 4 5

IVS requests

112 Call mobile

station

establishes

112 call

TELCO

routes

112 Call to

PSAP1

PSAP1 transfers 112

Call to PSAP2

e.g. GSM module Interface

PSAP1 ACK

Established voice switched circuit

Network

E-Call Protocol

VoiceCircuit

MSD packet+ ACK +Other (Cancel)

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eCall Implementation: Next Steps

Page 8

eCall Implementation: Next Steps

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HеERO

Envisaged regulatory measures

Proposal for regulation under the

vehicle type-approval legislation

(amending Framework Directive 2007/46/EC)

CEN Standards are available

Recommendation to MS targeting MNOs • Support of the eCall

like any 112 call• Implementation of the

eCall discriminator (ETSI standards)

Based on the USD

• Upgrading of the PSAP infrastructure in the framework of the ITS Directive

• Common specs to be adopted by end 2012.

CEN & ETSI Standards available

Proposal for regulation under the

vehicle type-approval legislation

(amending Framework Directive 2007/46/EC)

CEN Standards are available

Recommendation to MS targeting MNOs • Support of the eCall

like any 112 call• Implementation of the

eCall discriminator (ETSI standards)

Based on the USD

• Upgrading of the PSAP infrastructure in the framework of the ITS Directive

• Common specs to be adopted by end 2012.

CEN & ETSI Standards available

eCall Standartisation

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8 септември 2011 година относно подкрепата за обхващаща целия ЕС услуга еCall в електронните съобщителни мрежи за предаване от превозни средства на спешни повиквания на телефонен номер 112 (еCall)

…Държавите-членки следва да осигурят въвеждането от страна на операторите на мобилни мрежи на механизъм за използване на eCall дискриминатор в техните мрежи. Това трябва да се осъществи до 31 декември 2014 г.

ПРЕПОРЪКА НА ЕВРОПЕЙСКАТА КОМИСИЯ

Foxit Reader PDF Document

EU PSAPs eCallPSAP requirements

Performance indicators - Example

1. 90% of incoming calls have to be answered within 10 seconds.

2. Calls have to be evaluated and forwarded to 2nd stage PSAP’s within:

3. 20 seconds for fixed network calls. 30 seconds for mobile calls.

4. 2nd stage PSAP’s have to answer 90% of calls from 1st stage PSAP’s within 10 seconds.

5. Dispatch within 90 seconds after call reception.6. Urban area: 10 minutes.7. Rural/suburban area: 15 minutes.

Minimum Set of Data

PSAPs/emergency services need additional data to assess seriousness and parallel dispatching

Timestamp Location including direction of travel Vehicle identification Service provider identifier eCall qualifier

PSAPs require the MSD As defined in GST Rescue. Being standardised by ISO/CEN

PSAPs agreed to consolidate but express the need for further development as technology improves over time.

Certificate

In-Vehicle Telematics Unit Typ AAA SW1.21

as installed in car model series

BBB

is in conformance with the European eCall standard V1.0

The proof has been furnished by the use of the configuration as documented in Test Report …

Brussels, 17 November 2006

signature signature

Certificate

Brussels, 17 November 2006

signature signature

In-Vehicle Telematics System for eCallAAA SW1.21as installed in car model seriesBBB

and using Mobile NetworkCCCis in conformance with the European eCall Standard V1.0

The proof has been furnished by the use of the configuration as documented in Test Report …

Level 2eCall Interoperability

Level 1eCall Conformance

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HеERO Phase 2

 Bulgarian HeERO Pilot:

• Harmonize and test the workflows for handling eCall in 112, voice and

data, sending information to dispatcher centers of first responders

• Develop and test software for handling and integrating MSD into 112

• Test with MNO eCall flag procedures

• Harmonize and test data exchange with vehicle databases

Thank you for your attention!