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If you have a problem, question, or request, callyour local dealer, or Steelcase Line 1 at888.STEELCASE (888.783.3522)for immediate action by people who want to help you.

(Outside the U.S.A., Canada, Mexico, Puerto Rico, and the U.S. Virgin Islands, call: 1.616.247.2500)Or visit our website: www.steelcase.com

© 2017 Steelcase Inc. Grand Rapids, MI 49501 U.S.A.

Printed in U.S.A.

Answer® Window - Single Pane, Double Pane or Custom Glass Spanning or Non-Spanning Applications

Components

#8-18 x 3/4" SCREW#85998654MP

RETAINER BRACKETS (2)#941400049SR

WINDOW FRAME

FOAM PAD#940010767MP

#8-18 x 3/8" SCREW#854008306MP

NOTE: Larger windows are very heavy! Two people are recommended for handling and installing windows. All Glass Frame Assemblies must be removed from Answer panels before the panels are moved or reconfigured.

SPANNING WINDOWINLINE SUPPORTTS7SWS

NON-SPANNING

SPANNING

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TIP: Slatwall skins should be installed before windows.

Preparing the Answer FrameIf the window will be installed at the top position of the frame, the upper beam must be installed in a lower position, immediately below the window frame.

Spanning windows can only be installed in the top position.

Spanning windows can only be installed over inline juntions.

If the window is not being installed at the top of the frame, make sure you install your windows before installing any stacking junctions and beams above the window frames. Remember that the base junctions must always be connected by two (2) beams!

TIP: Slatwall skins should be installed before windows.

NO

NO

NO

YES

Non-Stacking

Stacking

YES

YES

YES

NO

NO

NO

NO

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"click"

15° approx.

TIP:If you are having a problemgetting the hook to engage inthe cut-out feature, use ascrewdriver to tap it throughfrom the back side.

Installing the Spanning Window Inline Support

IMPORTANT! When spanning windows over two or more panels, window support (TS7SWS) must be installed to top of junction(s) prior to window installation.

1. Install clip onto fork making sure tab engages.

NOTE: May need to tap clip into place with a screwdriver.

TIP: There is a distinctive "click" when the tab falls into position.

NOTE: Spring clip and hook needs to be in the same direction.

2. Push back light seal and insert Spanning fork on one side of the Junction, making sure to engage the hook (listen for a "click").

For old light seals:Using a screwdriver, pry light seal loose to 6" down. DO NOT REMOVE OR FOLD DOWN!Turn light seal 90°. Engage forks. Reinstall light seal.

Tip: Insert fork at about 15° to get past the horizontal teeth in the junction.

NOTE: If able, make a visual check to see if hook is engaged in junction.

3. Slide fork forward.

2

3

tab

hook

1

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4. Once fork is in place, put light seal back into postion. Use a screwdriver to help if necessary.

5. Slide spanning window support cap over fork.

NOTE: The tail on the back side of the spanning window support cap slides inside the inline junction.

6. Install bolts to secure the spanning window support cap to the fork.

4

6

TIP:When installing bolts,invert driver and braceagainst chest, and usepinky to trigger.

5SPANNING WINDOWSUPPORT CAP

SEE NOTE

BOLT

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2

3b

RETAINERBRACKET

(INSTALLED)

INSERT SHIM ONTHE LOW SIDE

WINDOW

TIP: Use a magneticbit holder to avoiddropping shims asyou install them.

Installing the Window

IMPORTANT! Make sure all frames have been properly leveled and felt has been added before installing windows.

1. Tilt window retainer bracket slightly (1a) and insert catch into slots (as shown) in inner sides of Answer Frame. (1b) Push down and rotate until retainer

NOTE: When installing a window immediately above skins or another window, place a foam corner cap or other spacer on top of the skins to avoid a pinch hazard as you lower the window.

2. Lift window above frame then lower into position inside frame and retainer brackets installed in step 1.

NOTE: When installing a window over an inline junction, the spanning window inline support will nest inside the lower frame of the window.

3. Make sure adjacent windows have good vertical alignment. If necessary, insert shims between window tab and retainer bracket to improve alignment. Shims are located in the bottom of the wireway channel and can be removed with a flat-bladed screwdriver.

TIP: Use a magnetic bit holder to avoid dropping shims as you install them.

IMPORTANT! Make sure the retainer brackets are tight against the frame as you slide the window down in step 2.

1b

1a

SLOTS

BRACKET CATCH

NOTCH

3c

SHIM INSTALLEDPOSITION

SHIM

3a

Apply felt tape to the four (4) bottom corners of the window. NOTE: Make sure the felt tape wraps around the bead.

FRAME(INNER SIDE)

bracket notches “lock” in frame.

ROTATEPUSHDOWN

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4. Fasten window to retainer brackets with one (1) #8-18 x 3/4" screw through center tab hole at each end of window frame.

NOTE: On larger sizes, it may be easier to attach the window with the frame lying flat on the floor; lift both sections as a unit or attach the window while frame is held in position. Lifting equipment may be necessary.

NOTE: If ceiling clearance is insufficient, it may be easier to attach the window with the frame lying flat on the floor.

#8-18 x 3/4" SCREW

#8-18 x 3/8"SCREW

SIDE RAIL

GLASS SLOT

4

Frame with Customer's Own Material (COM)To replace glass or install customer provided material in a frame provided without glass. Refer to specificationguide for material size requirements.

NOTE: If using glass, safety glass is recommended. Any 'customer provided material' used must comply with local building codes. Consult with local authorities to determine compliance with building code requirements.

1. Remove (4) #8-18 x 3/8" screws which fasten top section of frame.

2. IMPORTANT: Hold side rails firmly (not bottom rail) and tap top section with rubber or padded mallet. Tap equally at both ends of frame to allow the corner brackets to slide up, and out, as evenly as possible. Have a second person hold one end apart as you tap and lift other end free of frame sides and bottom.

3. Apply foam pads (940010767MP) in glass slot top, sides, and bottom, to keep the foam pads from rattling. Position foam pads at approximately 6"-12" intervals.

4. Slide glass into glass slot of window frame.

5. Reverse procedure in step 1 to reassemble. Do not use power driver which may strip threading on the frame or screws.

GLASS

FOAM PADS